Quality assurance lead jobs in Conroe, TX

Huntsman is seeking a Sr. Quality Assurance Specialist supporting the Performance Products (PP) Division located in Conroe, Texas. This position will report to the Technical Manager. Job Scope With responsibility for supporting critical quality activities within the Conroe manufacturing site, we are seeking a highly experienced Sr. Quality Assurance Specialist with 10+ years of experience in chemical or process manufacturing-the Sr. level role is responsible for ensuring end-to-end quality and regulatory compliance across the facility, including ISO 9001, IATF 16949, FMEA, SAP QM. Our ideal candidate will be a process-driven, detail-oriented professional with deep knowledge of ISO 9001:2015, 14001, and 31000:2018 In summary, as the Sr. Quality Assurance Specialist, you will: With no supervision required and high decision-making: Quality Systems & Procedures: * Reporting to Site Quality Leadership, Act as SME on site quality systems and procedures, driving standardization, compliance, and alignment with ISO 9001:2015, ISO 31000:2018, and IATF 16949 standards.. * Develop & Implement SOPs, Work Instructions, Control Plans, and Audit Ready Documents. * Maintain the quality management system for the site, review the quality manual and quality procedures as per the guidelines, and make recommendations for improvement as necessary. * Facilitate the management review meetings and ensure all actions are closed within the accepted timeline. SAP Quality Management (QM): * Responsible for maintaining and optimizing the use of the SAP QM module for quality planning, supporting NPI (SAP), traceability, and overall data integrity. * Ensures SAP QM integration with other modules and external systems for seamless quality control workflow. * Shared responsibilities with Analytical Chemistry Expert, act as SAP quality module SME for power-users, such as chemists, technical analysts, process engineers, and operators. Generate and analyze SAP data to drive improvements in process capability, SPC, SQC, Gage R&R, and material non-conformance. Generate and provide reports as directed by the QA/QC Team Lead/ Quality Management as needed. * Provide SAP QM module technical support for other Huntman sites such as Freeport (EA), Pensacola (MA), and Ringwood (HPU). Maintain other Conroe critical shipping-related applications, such as CarProd, CarRaw, and NextDay, etc. Compliance, Audit & Continuous Improvement: * Site representative for ISO 9001,17025,14001,31000 and customer audits: * Responsible for: * All audit preparedness & full compliance. * CAPA (5-Whys, 8Ds. Fishbone, etc..) * Monitoring trends and KPIs - generate & present data to Team Laed/ Quality Management as needed for quick decision making. * Act as a QA analyst for site Quality (Bring the Data). FMEA & Risk Mangement: * Facilitate FMEA across all portfolios - products, processes, equipment, and tools, be nimble and move quickly in identifying and mitigating risk. Be the "quarterback" for Site FMEA. Develop and implement risk management tools, training materials, and train new and existing staff. * Training & Coaching: Train and coach engineers, technicians, and operators on FMEA methodology. Facilitate understanding of how risk-based thinking supports preventive quality and product reliability. * Integration with Other Systems: As a Sr. Quality Assurance Specialist, you are responsible for ensuring alignment of Failure Mode and Effect Analysis (FMEA) with all other core quality tools, to achieve a comprehensive quality planning and process validation. * Lead Cross-Functional FMEA Teams: Bring every stakeholder together to perform structured PFMEA and DFMEA for new process, product, and plant changes. * FMEA Lifecycle Management: Ensure FMEAs are treated as living documents, regularly updated to reflect process changes, non-conformances, customer complaints, and lessons learned. Ensure traceability of revisions and integration with Control Plans. Continuous Improvement, Production & Laboratory Automation: * Working with the Analytical Chemist Expert, Process Engineers, supporting the digitalization and automation of testing processes in production (line) and laboratory. Fostering Data-Driven Decision-Making, support laboratory efforts to digitize and automate the capturing of data from equipment to SAP, from production to SAP, and other supported systems, and make the process of capturing, analyzing, and interpreting lab data seamless. This includes Historical Data, Record-Keeping, Customer Investigation Records, In-process and Finished Product Data. Other general responsibilities: * Follows instructions and performs other duties as may be assigned by the supervisor. * Assists other employees in the accomplishment of the Huntsman Company's goals. * Participates in and completes company-required training programs. * Participates in Environmental, Health, & Safety initiatives as set forth by the company * Document Control/ Manager Qualifications You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. The candidate must have an unrestricted right to work for Huntsman in the United States. Minimum Qualifications * Bachelor of Science or Chemistry with 10+ years of auditing and root cause investigation experience. * Or Master's degree with 8+ years of experience. * Degrees in Chemistry, Materials Science, or Chemical Engineering are preferred. Other degrees will be considered based on experience. Education could be substituted for years of experience. * FMEA, CAPA, RCA knowledge required. * ISO 9001 experience required. Skills and knowledge * Quality Management Systems * Strong Mathematical Aptitude * Data Analysis & Interpretation * Troubleshooting & Root Cause Analysis * Some Exposure to Lean Six Sigma or Continuous Improvement Methodology * Knowledge in 8D Methodology Competencies * Communicates tactfully and effectively both verbally and in writing. Maintains effective work relations with those encountered during the course of employment. * Flexibility and adaptability to new instructions and/or dynamic organizational priorities are critical for job success. Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local. Please refer to ****************************************************** for Company's Data Privacy and Protection information. All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service. Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in "@huntsman.com" , and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at ******************************************** Additional Locations:

Role OverviewSodexo Energy and Resource is seeking a Senior Quality Assurance Manager - Construction to work with one of Sodexo's construction management teams at one of our largest energy accounts in Houston, TX. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace. What You'll DoOversight of Contractors Provide on-site oversight of construction and maintenance contractors to ensure work is executed in compliance with project specifications, contract requirements, and safety standards. Act as the daily point of contact between contractors and the organization. Reporting and Coordination Report directly to the Project Manager, facilitating clear communication between field operations and project leadership. Ensure efficient coordination of contractor resources to meet project milestones. Contractor Monitoring, Quality Assurance (QA), and Quality Control (QC) Monitor contractor performance to ensure adherence to scope, quality standards, and contractual obligations. Perform regular daily QA/QC field inspections to verify that construction activities align with approved designs, specifications, and quality control procedures. Review and validate contractor submittals, test results, and qualifications (licenses, certifications, and training records). Document deficiencies [through standardized reporting] and follow up on corrective actions to ensure timely resolution. Engage in proactive quality planning to identify risks and implement preventative controls. Participate in audits and quality walkdowns to maintain continuous improvement and compliance. HSSE (Health, Safety, Security, and Environmental) Assurance Conduct regular site safety inspections and engage with contractors to develop and review Self-Audit Plans and Job Risk Assessments (JRAs). Promote a strong safety culture through active participation in toolbox talks and incident reviews. Operational Coordination and Risk Management Attend SIMOPS (Simultaneous Operations) meetings to coordinate work in occupied facilities and minimize operational risk. Support demobilization planning and site handovers with an emphasis on safety, sequencing, and stakeholder communication. Stakeholder Communication Communicate with Facilities Management to ensure construction activities do not disrupt building operations or business continuity. Communicate schedule impacts, access requirements, and risk mitigation strategies clearly and proactively. Permit Issuance and High-Risk Work Oversight Responsible for issuing and managing work permits for high-risk activities such as hot work, confined space entry, energy isolation/LOTO, working at heights, and lifting/rigging. Ensure all prerequisite safety conditions are met prior to the start of work. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringConstruction Oversight Expertise: Proven ability to supervise contractors on-site, ensuring compliance with project specifications, contractual obligations, and safety standards. Quality Assurance & Control Skills: Hands-on experience performing QA/QC inspections, reviewing submittals, validating test results, and driving corrective actions to maintain high-quality deliverables. Safety Leadership: Deep understanding of HSSE principles with a track record of conducting safety inspections, facilitating toolbox talks, and enforcing risk mitigation strategies for high-risk activities. Permit-to-Work Knowledge: Competence in issuing and managing permits for hot work, confined space entry, energy isolation/LOTO, and other critical operations. Strong Coordination & Communication: Ability to serve as the primary liaison between contractors, project managers, and facilities teams, ensuring seamless communication and minimal operational disruption. Risk Management Acumen: Skilled in SIMOPS planning, demobilization strategies, and proactive identification of operational risks in complex environments. Technical & Regulatory Familiarity: Understanding of construction standards, regulatory compliance, and contractor qualification requirements (licenses, certifications, training). Problem-Solving & Continuous Improvement Mindset: Adept at identifying deficiencies, implementing corrective measures, and contributing to audits and quality walkdowns for ongoing improvement. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 0-5 years Minimum Functional Experience - 5 years

Senior Test Specialist Job Type: C2C Job Mode: Open to Onsite / Hybrid / Remote Pay Rate: $68/hr Industry: Oil & Gas / Energy Job Description We are seeking a Senior Test Specialist with strong experience in automation testing, API testing, and test framework development. The role involves working with SQL, Selenium, Cypress, Postman, and Azure DevOps to create test plans, execute test cases, and support multiple developer teams. The specialist will be responsible for automation framework maintenance, testing SOA services and web technologies, and operating in an Agile environment with frequent production releases. Responsibilities Perform QA activities with 8+ years of hands-on testing experience. Create and maintain automation frameworks using Selenium, Cypress, and API testing tools. Develop test plans, test cases, and test data requirements using Azure DevOps. Execute functional, non-functional, and automated tests. Deploy feature branches for story testing through Azure DevOps. Support multiple development teams working on SOA, APIs, and web services. Work independently in a fast-paced Agile environment with weekly releases. Utilize SQL, Postman, TypeScript, and C# (Python a plus) for testing activities. Collaborate with teams to ensure high-quality product development. Required Qualifications 8+ years of QA/Quality Analyst experience. Strong hands-on experience with SQL, Postman, Selenium, Cypress, and automated API testing. Experience with TypeScript and C#; Python is a plus. Experience creating and maintaining automation frameworks. Familiarity with Azure DevOps, Azure, AWS, and web technologies (API/Web Services/REST). Experience testing in Agile environments with fast release cycles. Ability to work independently and support multiple developer teams.

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Develop software testing standards and facilitate the development of testing strategies for teams Engage customers to create and clarify acceptance criteria and ensure that tests are designed to validate that criteria Define, capture and report on testing metrics that help teams evaluate their progress and update their testing strategies Develop and interpret scripts for automated software regression testing Analyze software application usability to develop effective and ergonomic user interfaces Comfortable working on a cross functional agile team Able to work occasional evening or early morning hours for global collaboration Ability to coordinate testing efforts between developers, expert users, and a test team Display proficiency with: Industry standard issue tracking software (TFS, Jira, etc.) Visual Studio Unit Testing Framework Audio/video recording of software applications Accurately and concisely capturing defect information for consumption by cross-functional team Software debugging techniques Testing automation and scripting (Tosca is a MUST) Testing web-based applications Strong communication skills - must be able to interact with stakeholders and team members to solicit cooperation and resolve problems Possess knowledge of data management workflows and tools Knowledge of UX best practices and techniques is a plus Good understanding of Software Development Life Cycle Self-driven results oriented tester who can work with minimal guidance Willing to work in a highly collaborative environment as a team player Qualifications Technical Documentation: Write manual test scripts Write end user documentation Produce end user documentation videos Develop other instructional materials and products Additional Information If any one interested send your resume msmith@ayrglobal(dot)com

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here. Who We Are We are one of the world's largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization. We're grounded by our SPIRIT Values - safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business - but not at all costs. We believe it's not just what we do - it's how we do it - that sets us apart. Fostering an Inclusive Work Environment To deliver superior performance, we create an environment that respects the contributions and differences of every individual. Wherever possible, we use these differences to drive competitive business advantage, personal growth and, ultimately, create business success. Job Summary The Vendor Performance Lead is responsible for the strategic oversight and performance management of all MSPs, ensuring consistent service delivery across global business units and IT capabilities. This role drives leadership alignment and focuses on delivery outcomes, SLA compliance and performance reporting while ensuring that MSP performance, spend, and contractual commitments align with organizational goals. Position Overview Your responsibilities may include: Define the MSP service outcomes as part of the contractual commitment to ensure KPIs are driving performance in the right direction Ownership of the contract terms and deliverables. Drive the partnership outcomes while having line of sight to the performance delivering them Establish and maintain the MSP delivery governance framework including clear roles, processes, standards, and reporting mechanisms Ensure that delivery governance processes and standards are consistently applied across all MSP engagements Establish and lead quarter, year, and multi-year improvement goals Establish the adoption of MSP best practices Establish processes for performance benchmarking and trend analysis across MSPs and towers Provide operational governance of all MSPs, ensuring service delivery consistency across IT capabilities and global business units Monitor and track SLA/KPI performance, identifying trends, risks, and issues requiring escalations Act as the integration and escalation point for cross-tower and cross-business-unit MSP issues, ensuring enterprise alignment and resolution Facilitate issue resolution and service improvement initiatives with MSPs and internal stakeholders Schedule and lead delivery governance meetings and QBR preparations with MSPs, by consolidating inputs from all stakeholders, to ensure accountability, continuous improvement, and innovation delivery Own and oversee performance reporting and dashboards, providing input and transparency for target and improvement plans to IT leadership, the Portfolio Management team and the Vendor Management team Track and report MSP-related budget consumption against forecasts to support financial accountability and portfolio decision making Coach other resources involved with MSP delivery Basic/Required: Legally authorized to work in the United States Bachelor's degree or higher in Computer Science, Engineering, Information Systems, related field, or foreign equivalent 5 or more years of experience in leading and managing large scale IT implementation 5 or more years in service delivery and project/program governance expertise 3 or more years of experience with stakeholder management 3 or more years of experience managing large multi-national MSP relationships across all aspects of IT/Digital Advanced level of knowledge of SLAs/KPI and governance frameworks Intermediate level of proficiency to work effectively with senior IT leaders, business unit heads, and MSP delivery teams across global operations Preferred: Performance Analysis and Reporting - strong ability to interpret operational data, identify trends, and present insights through clear dashboards and reports Problem Solving and Escalation Management - skilled in resolving complex delivery issues and driving service improvement initiatives Highly skilled in conflict resolution, not conflict avoidance Financial Acumen - ability to track, forecast, and report on MSP related spend Attuned to experiences of entering and exiting managed services contracts Versed in concepts of ARC/RRC and Ceilings/Floors of MSP management Skilled in Contract analysis/review skills to ensure optimal outcomes and catch where misalignments could occur Cross Tower and Cross Functional Coordination - ability to bring together multiple IT towers, BUs, and locations into a unified governance view, ensuring alignment while respecting independent and local delivery ownership Strong facilitation and executive-ready communication Strong negotiation skills Leads with influence Self-motivated/driven Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right Delivers results through realistic planning to accomplish goals Listens actively and invites new ideas for shared understanding, then influences and acts to drive positive performance and achieve results Understands how key financial and quantitative indicators impact the business Apply By: Dec 8, 2025 Sponsorship: ConocoPhillips' sponsorship for employment authorization in the U.S. is NOT available for this position. EEO: In the US, ConocoPhillips is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity or expression, genetic information, or any other legally protected status.

The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost. Perks of working for TTC Competitive Base Salary Medical, Dental, Vision Benefits 401K w/ company match Paid Time Off Paid Holidays Work Life Balance Relaxed Work Environment Growth and Development Opportunities Responsibilities Assess and develop good understanding of customer's manual and automated testing needs Maintain hands-on involvement in test execution, test automation and risk coverage analysis Review functional and non-functional requirements and specifications Produce Test Artifacts such as Test Strategy, Test Plan, Test Cases and Test Metrics reports Build and support automated testing frameworks based on various technologies Deliver good quality work internally and at the customer site while meeting project deadlines Maintain excellent relationships with key customer stakeholders and manage their expectations Role Requirements Excellent communication skills Highly self-motivated and directed Eager to learn High energy Qualifications Bachelor's degree in Computer science, Engineering or related fields At minimum 3 years of relevant experience TOSCA experience If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply.

Job Description We are looking for Manual Testers for a California City, CA, United States based project. This is a permanent role with a global IT service leader. Requirements Strong experience Application testing in either or all of package, bespoke, COTS applications Strong experience in STLC including test scripting, test data and test execution Good experience in defect management tools like JIRA Good to have experience in test automation and SQL Experienced in working in Waterfall and agile methodology Experienced in test artefacts and reporting Experience in integration and regression testing Billing knowledge preferable Good experience in co-ordination in multi-vendor environment Experienced in stake holder and client management Good Communication Skills Benefits About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at *******************************. Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description ArchestrA QA Tester - On behalf of our client in the Oil and Gas sector Procom Services is looking for a Senior ArchestrA QA Tester to support our client's oil & gas transmission and storage facilities. These facilities are equipped with Wonderware Archestra IDE HMIs. This individual will be testing Wonderware Archestra HMI graphics & programming applications. ArchestrA QA Tester Job Details Support oil & gas transmission and storage facilities equipped with Wonderware Archestra IDE HMIs. Testing Wonderware Archestra HMI graphics & programming applications. The primary duties of this position include testing capital improvement project development, documenting all results, and clearly communicating findings with team members in a timely manner. ArchestrA QA Tester Mandatory Skills Quality Assurance Testing & Commissioning Experience Wonderware Archestra IDE (Wonderware may be accepted as a minimum requirement) Basic understanding of PLCs & Ladder Logic Kepware Configuration DA Server Configuration MS Excel Knowledge ArchestrA QA Tester Nice to Have Skills Oil/Gas Transmission & Storage experience SQL scripting Networking Modicon PLC programming AB PLC programming TI PLC programming Cimplicity HMI ArchestrA QA Tester Start Date February, 2016 ArchestrA QA Tester Assignment Length 12 month's plus Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Hello, Greetings of the day!!! This is Mahesh from Testingxperts, please check following requirement and kindly share your profile. mahesh DOTpatureATtestingxpertsDOTcom Thanks & Regards, Mahesh Pature *************** EXT 306 (O) Job Description Overall 10 - 12 years' experience in Testing with minimum 4-5 yrs. experience in automation. You may find more details in the attached document. HFF have both - Web and WinForms/Windows applications. So, candidate should have experience automating both the applications. As a Senior Quality (Test Automation) Engineer at HFF, you will have the opportunity to work alongside some of the best talent in the industry to work and implement test automation practices in the organization. You will play the major role in defining test automation strategies and implementing the same. You will define and maintain test system configurations and perform test executions while writing test scripts for complex, integrated systems. Responsibilities: Define test automation strategies, tools and frameworks to be used for optimum use of Test Automation for testing web applications. Analyze product requirements with members of the project/product delivery team and devise the testing strategy; aligning a risk-based test approach mitigating risk exposure within all phases of testing; utilizing automated testing tools. Monitor the completion of tasks within time and cost constraints and ensures technical and functional objectives are met Advocate for quality delivery; coordinates activities with overall development team, administers the testing problem management process including monitoring and reporting on problem resolution. Implement improvements, which may require ingenuity and creativity, within quality assurance program and operational systems with measurable quality indicators; Prepare and discuss quality report with management Work with business partners, architects, and other groups to identify technical and functional needs of testing infrastructures, and determine priority of needs. Drive the adoption of proven testing patterns and technologies to ensure timely high quality releases. Coding and troubleshooting in C# / .NET Work in onsite-offshore model. Basic Qualifications: Overall 10 years' experience in software testing and QA At least 5 years' experience in Test Automation At least 3 years' experience working with automation tools like Selenium Hands on experience in C# Experience in continuous deployment and continuous integration Experience in test planning and building automated test strategy Experience implementing and recommending tools to implement end to end DevOps process Experience in drafting and implementing automation process Preferred Qualifications: At least 3 years of experience of functional automation end-to-end testing, system testing, batch processing, user acceptance testing and regression testing. At least 3 years of experience with agile methodologies, Test Driven Development and continuous integration processes. Qualifications Graduate Additional Information All your information will be kept confidential according to EEO guidelines.

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer. The QA Analyst, will be responsible for ensuring the quality, performance, and stability of our internal applications and customer-facing platforms. You will play a key role in developing and maintaining automated test frameworks, identifying and resolving defects, and helping us deliver high-quality solutions to support our operations and services. Compensation: $85k+ Job type: Full-Time (Must be Fully Authorized for work in the US without Sponsorship or Special Conditions) Location: Houston, Texas (Must be Physically Located in Houston at the time of interview) Key Responsibilities: Review business requirements and technical specifications to develop effective test plans and test cases. Perform functional, regression, integration, and system testing on various applications (CFSS, Dynamics BC). Collaborate with developers, business analysts, project manager, and end-users to resolve defects and clarify requirements. Conduct UAT (User Acceptance Testing) and ensure compliance with internal quality standards. Utilize automation tools (if applicable) to increase testing efficiency and coverage. Maintain automation test suites and ensure alignment with changes in application functionality. Prepare clear and comprehensive test documentation and reports. Assist in identifying continuous improvement opportunities within QA processes and tools. Qualifications: Bachelor s degree in computer science, Information Systems, or a related field preferred. 3+ years of experience in software quality assurance, with hands-on experience in automated testing. Experience with QA tools such as Playwright Familiarity with SQL and basic database validation. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience testing APIs using tools like Postman or REST Assured. Exposure to Agile and/or Scrum development methodologies. Familiarity with automated test frameworks and scripting languages. Knowledge in Dynamics BC will be a plus.

HI, We are going through a implementation partner. We have a very good hold on the client. Manual Web Services or Quality Analyst Job Duration: Long term Expereince: 7+ Skills Required: Web Service,TFS,MTM,Agile F2F: No Visa Status: Any /Expect OPT Roles and Responsibilities: · 7+ years' experienceconducting Quality Assurance testing required · Experience with Microsoft Team Foundation Server, Test Manager and Lab Manager required. · Independently manages all QA and testing activities as assigned for test planning and execution, addressing blocks or issues affecting progress, working all defects associated with application under test to closure. · Hands on experience working with Project or Business Teams to review business requirements and use cases, providing feedback to improve product completeness, quality and testability · Experience working in a Test-Driven Development environment, reviewing unit tests (created by developers) and gauging overall quality and code coverage · Understands automated build processes/practices and code management techniques · Experience working in Agile pods or Scrum teams, within the confines of iteration based ALM and SDLC practices, as well as deep experience in all facets of Agile development. · Security and/or penetration testing · Usability testing and or heuristic inspections Thanks & Regards, Frank Isoftech Inc. Direct: ************

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Rates QA Analyst. This position will be focused on rates testing for our Personal Lines property insurance products. The ideal candidate will possess subject matter expertise in personal lines, property insurance, rates and compliance to effectively steer the outcomes we aim to achieve. At SageSure, the Program Operations team is at the heart of delivering new program deployments with precision, speed, and impact. We turn strategic vision into operational reality-coordinating across Product, Marketing, and Software to launch scalable programs that drive growth and innovation. Our team thrives on structure, thrives in ambiguity, and excels at making the complex simple. If you're energized by fast-paced execution, cross-functional collaboration, and building the foundation for what comes next, you'll feel right at home here. Join Program Operations and help bring big ideas to life. What you'd be doing: Review and understand existing product filings, particularly rates and rules. Evaluate the existing rates regression test suite, identify gaps and collaborate with the QA team to address. Conduct testing on existing products to identify rates-related quality issues. Test in-flight rates for new products or product changes to identify quality issues. Provide support to the business analysis and engineering functions to improve quality outcomes. Coordinate with Product Development & Actuarial to improve product knowledge within our QA function. Conduct User Acceptance Testing (UAT) for new products from the perspective of an insurance subject matter expert. Ad-hoc duties and initiatives as they arise We're looking for someone who has: 3-5 years of experience with residential property insurance products including rates and filings. Experience with CAS Exam 5 material Demonstrated experience identifying and resolving quality issues with residential property products across rates and rules. Understanding of development processes, and how they relate to defect prevention. Familiar with business requirements and plans, and how that relates to traceability from a quality perspective. Significant experience with Personal Lines Forms, Rates, and UW Rules. Understanding of industry standards and regulatory requirements. Experience with insurance policy administration and sales and service systems. Excellent written and verbal communication skills, with the ability to convey complex issues and solutions appropriately for different audiences. Strong attention to detail and demonstrated critical thinking and problem-solving skills. Ability to thrive in a fast-paced environment with a demonstrated sense of urgency. Ability to meet deadlines and manage large volumes of work throughout an organization. Highly preferred candidates also have: Experience using TestRail, JIRA, Confluence and SmartSheet. Experience with, or interest in learning, APIs, Postman, Java, or Python. Bachelor's degree in a math or IT-related area or equivalent experience. About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders. SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington. SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

We are looking for a senior Quality Assurance Lead. This person will play a key role on the core development and QA team that is working on building our next generation suite of products. As a member of our core development and QA team, this person will contribute significantly to the application quality of various features using agile methodologies. This role will also assist with business requirements and analysis at the early stage of the product development life cycle. In addition to bringing their experience, this role will also require learning and adapting responsibilities on an as needed basis. Your Role Perform QA function in an agile development environment Ability to analyze and document issues in development, test, and prod environments Attention to detail regarding processes Clearly communicate with team members and business associates Work with engineers to fulfill business requirements Document business need mapping to development work Provide detailed analysis, troubleshooting and evaluation of development work Assist in timely roll-out routines for development projects Test functionality and methods across browser environments Perform load testing prior to major deployments Partner with business analysts, security, product managers and other developers to fully understand product requirements and solutions which meet these requirements. Mentor, coach and share knowledge with other team members throughout the technology organization. You You are a motivated, enthusiastic person looking for a rewarding position with a great innovative startup and want to achieve big things with us. You thrive in a team environment but can also work independently. You are passionate about using your technical knowledge and skills to solve real business problems and are motivated by understanding the value that your work adds. A self-starter that can manage their own workload and an ever-growing task list. Solid knowledge of software QA methodology, process and tools in web testing environment Experience in writing clear, concise, and comprehensive test plans and test cases Experience working in an Agile development process Experience with tools such as Jira or Azure DevOps. #ZR

About Us : Scadea Solutions is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Job Title: PK 5 Tester location: Houston, TX Duration: 6+ Months Strat Date: ASAP Year of experience: 8+ Yrs Skills: •PK 5 Te ster •IT testing •Motherboard •Pharmacy •listens and follows the plan •just plain tester Additional Information Required Skills: Job Description: Performs highly complex application programming/systems development and support Performs highly complex configuration of business rules and technical parameters of software products Review business requirements and develop application design documentation Build technical components (Maximo objects, TRM Rules, Java extensions, etc) based on detailed design. Performs unit testing of components along with completing necessary documentation. Supports product test, user acceptance test, etc as a member of the fix-it team. Employs consistent measurement techniques Include testing in project plans and establish controls to require adherence to test plans Manages the interrelationships among various projects or work objectives

About Our Organization: Based in Houston, Texas, with offices in London and New York, SynMax is apioneering data intelligence company specializing in maritime and energy intelligence. By integratingadvanced satellite imagery and AI, SynMax delivers unparalleled insights into maritime operations, oil andgas development, coal inventory, and LNG flows, enabling businesses and organizations to make data-driven decisions with precision and confidence. Job SummaryWe are seeking a detail-oriented and proactive Front-end QA Engineer to join our team. In this role, youwill be responsible for ensuring the quality and reliability of our web applications by building andmaintaining robust automated test suites, triaging frontend issues, and working closely with developers todeliver a seamless user experience.The ideal candidate has hands-on experience with Playwright, is familiar with Cypress, and understandsfrontend monitoring using tools like Sentry.Education Bachelor's degree A Master's degree is a plus, but not required. Work Experience 3+ years of professional experience in a testing, analytics, or frontend role (internship or academic project experience will be considered) Strong understanding of React-based frontend architecture, including how to effectively test component behavior, state changes, and user flows Hands-on experience with testing tools for automating end-to-end UI tests in modern web applications Experience integrating tests into CI/CD pipelines and working in Agile or Scrum environments, collaborating closely with developers, designers, and product managers. Experience testing React applications. (preferred) Familiarity with performance testing or accessibility testing tools.(preferred) Exposure to cloud platforms (e.g., AWS, GCP) or containerized environments is preferred but not required.(preferred) Experience in Playwright, Cypress, and Sentry. (preferred) Experience working with CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI). (preferred) Exposure to testing libraries like Jest or React Testing Library. (preferred) Knowledge, Skills and Abilities Develop, maintain, and optimize automated end-to-end tests using Playwright, as well as Cypress or other tools where applicable. Design test scenarios and cases for React-based components and user workflows Integrate automated tests into CI/CD pipelines to support continuous delivery Monitor and triage frontend issues using Sentry, identifying patterns and potential regressions Perform manual exploratory testing of new features and UI components. Ensure cross-browser and cross-device compatibility through automated and manual testing. Work closely with developers, product managers, and designers to clarify requirements and ensure test coverage for edge cases. Validate UI behavior, responsiveness, and accessibility compliance Maintain and enhance test documentation, including test plans, test cases, and bug reports. Advocate for and help define QA best practices, standards, and testing strategy across the frontend team. Contribute to root cause analysis for bugs found in production and support efforts to prevent recurrence. $77,394 - $94,378 a year Equal Opportunity Statement:SynMax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are ™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit *************** What You'll Do At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself. As a key member of the Quality team you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Quality Assurance Engineer - Operations Reports To: Sr. Director, Quality Location: Houston Plant (onsite) Business Unit Description: Foot and Ankle High-Level Position Summary: We are seeking a skilled and experienced Quality Assurance Engineer to join our team. The incumbent provides quality support to manufacturing and supply chain. Focus on nonconforming material program, validation program, and cleanroom support. Key Responsibilities: The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need. Evaluating nonconforming material and dispositioning based on cross-functional engineering review Performing analysis of reports and production data to identify trends Initiating, developing, and recommending updates or changes to quality standards and procedures Author and review equipment and process validation protocols and reports (IQ/OQ/PQ) Responsible for environmental monitoring and dose audit program for sterile devices packaged in Houston cleanroom environment Assuring compliance to internal or external specifications and standards (i.e. GMP, ISO, FDA) Reviewing trends in device failures associated with nonconforming materials Leading root cause analysis and CAPA investigations Supporting Operations to remedy adverse quality or compliance situations Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. Minimum Basic Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor's in Engineering and 3+ years experience Background in Medical Device or other highly regulated industry Knowledge of ISO 13485, ISO 14971, and FDA regulations Advanced knowledge of mechanical inspection and associated inspection equipment Requires basic knowledge of manufacturing processes: metrology, machining, product cleaning, and sterilization Individual should have knowledge of Microsoft Office Suite Work environment | Physical demands: The office space is clean, orderly, and properly lighted and ventilated. Noise levels are considered low to moderate. The manufacturing floor provides direct exposure to manufacturing equipment and hazards. Noise levels are considered moderate to high. Ability to sit and stand for long periods of time. Ability to tug, pull, or lift up to twenty-five (25) pounds. Desired Characteristics: Preferred knowledge of inspection equipment and techniques. Familiarity with sterile packaging in cleanroom environments. Familiarity with Agile PLM. Ability to work and multi-task with little supervision. Ability to articulate clearly, professional oral and written communication skills. “Creating better together”. It's the Enovis purpose, and it's what drives us and empowers us every day on a global scale. We know that the power to create better - for our customers, our team members, and our shareholders - begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes. What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors: Our Enovis Purpose, Values and Behaviors on Vimeo We offer a comprehensive benefits package that includes: Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit ************** to learn more. EQUAL EMPLOYMENT OPPORTUNITY Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis. Join us in creating better together. EOE AA M/F/VET/Disability Statement All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

At Tevpro, we don't just write code - we deploy elite, mission-first software developers with a Navy SEAL mindset to solve your toughest financial and technology challenges. From legacy system modernization to custom application development or integrating complex APIs, our team specializes in building adaptable, high-performance software tailored to your exact business needs. The Role We're looking for a QA Automation Engineer who thrives in complex environments and has the technical chops to ensure quality at scale. This isn't a “check-the-box” testing role-this is about building automation frameworks, breaking things in smart ways, and guaranteeing excellence before products reach the client. The ideal candidate has a consulting or start-up background, knows how to work independently with minimal direction, and has 5+ years of QA automation experience in fast-paced software environments. What You'll Do Design, develop, and maintain automated testing frameworks for web and API applications. Write, execute, and refine automated test scripts to validate functionality, performance, and scalability. Collaborate with product managers, engineers, and clients to ensure quality is baked into every step. Identify bugs, track defects, and champion solutions with engineering teams. Balance speed with precision-delivering thorough testing without slowing down delivery. Act as the final gatekeeper of quality before products reach our clients. What We're Looking For 5+ years of hands-on experience in QA automation (Selenium, Cypress, Playwright, or similar). Strong scripting skills (JavaScript, Python, Java, or similar). Deep understanding of CI/CD pipelines and how automated testing fits in. Ability to create test strategies for complex, multi-system environments. Experience in consulting or fast-moving start-up environments preferred. Action-oriented mindset-you don't just find problems, you help solve them. Bonus points if you've worked with performance/load testing tools or have DevOps exposure. Why Join Tevpro? Be part of a high-performing consulting team solving big, complex problems. Work with top engineers and product leaders where quality isn't an afterthought-it's the standard. Autonomy, ownership, and impact on projects that matter. Competitive compensation, benefits, and opportunities for growth. Compensation and Benefits: Competitive salary + bonus Internal and external training PTO Matching 401k Health benefits - Medical, Dental & Vision Location: Houston, TX (hybrid work environment, in-office 1+ days per week required). We are unable to offer sponsorship. Candidates MUST be authorized to work for any employer in the USA.

Provide general supervision for Field Engineers and Technicians. Schedule workflow and serve as customer contact and liaison. Keep track of job progress and financial details. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide general supervision for Field Engineers and Technicians. * Develop daily schedule for Field Engineers and Technicians. * Make certain equipment is scheduled and available for jobs. * Provide technical support and assistance for field personnel. * Work with Business Administrator to develop weekly invoicing and monthly status reports. * Coordinate technical training for field personnel. * Review and recommend field technical procedures and procedure changes. * Perform employee reviews and recommend appropriate salary changes. * Interview job applicants. * Develop and review proposals and reports. * Review reports of field engineers. * Review and ensure team members adhere to Customer specifications. * Review and audit field jobs. Supervisory Responsibilities * Supervise 2+ Tiger Teams consisting of 4+ technicians each. * Providing technical guidance on testing of Electrical apparatus. * Responsible for safety requirements, career development, training, and reporting of their assigned teams. * Manage manpower based on Customer's/Project requirements Travel Requirements * Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated. * Does NOT require relocation to a Vertiv headquarter or regional office at this time. * This is "project work" which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress. * Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and "home office" work. * Typical schedule is to work 8-12 weeks and then 1 weeks back at "home base" depending on project schedule. This varies based on the phase of the project. Competentcies To perform the job successfully, an individual should demonstrate the following competencies: * Action Oriented - Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. * Building Effective Teams - Creates strong morale and spirit in his/her teams; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. * Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. * Directing Others - Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. * Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Graduate Engineer BSEE or BSME and two years experience. OR Graduate of applicable Electrical Technical School or Military equivalent and five years minimum same or similar work experience. OR High school education or equivalent and six years minimum same or similar work experience. * Knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA. * Passed the NETA III/NETA IV (International Electrical Testing Association) exam or NICET equivalent. * Strong background and experience in most types of switchgear testing through the 230 kV class. * Good theoretical understanding of electrical power systems, and good aptitude for problem evaluation. * Complete projects consistently meeting customer's deadline and on budget. * Able to write detailed reports, using a computer. * Communicate effectively, in writing and verbally, with clients and peers. * Good judgment, dependable, supervises projects with technical expertise and good business management skills. * Strong computer skills including editing, formatting and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment. * Willing to work flexible hours, weekends, holidays and night work. Must be available for out- of-town work of up to several months. * Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100 pound test sets. * Valid Driver's License. PHYSICAL REQUIREMENTS * Medium Lifting (30 Ibs. - 45 Ibs.) * Heavy Lifting (over 50 Ibs.) * Frequent Standing * Frequent kneeling / crawling / stooping * Frequent bending / twisting * Frequent climbing (stairs, ladders) * Frequent driving (car, van, truck) * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. ENVIRONMENTAL DEMANDS * Extreme cold (below 32*) * Extreme heat (above 100*) * Noise Level (Medium / High need to shout to be heard) * Working around moving machinery (fork-lifts, tractors) * Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) * Work outdoors (no effective protection from weather) The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated pay range for this role in the State of Washington locality is between $30 to $70+ per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (accrued up to 15 days the first year), holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The anticipated pay range for this role in the Colorado locality is between $30 to $70+ per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process .The estimated deadline to submit an application for this role is 12/15/2025 date, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly. The anticipated pay range for this role in the California locality is between $30 to $70+ per hour-pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. #ERS #LI-HR1

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member's complete health history, we ensure better care at a lower cost-delivering the highest value to those who need it most. As the CX Performance Optimization Leader, you will be responsible for driving operational excellence and continuous improvement across Clover's customer experience organization. You'll lead initiatives that elevate quality, optimize workforce capacity, and strengthen learning programs that empower our frontline teams to deliver exceptional, empathetic, and efficient service to our members. This is a full-time, onsite position based in Northwest Houston, TX. Responsibilities Lead the design and execution of data-driven performance optimization initiatives across the CX organization. Serve as a key thought partner to CX and Operations leadership, aligning execution with strategic business goals. Build and mentor high-performing teams across Quality Assurance (QA), Workforce Management (WFM), and Training functions. Partner cross-functionally with Product, Engineering, Analytics, and Operations to drive member-centric innovation and process improvement. Develop and oversee a comprehensive QA framework that measures accuracy, compliance, and empathy in all member interactions. Establish clear, actionable performance metrics and dashboards to monitor agent, team, and channel performance. Collaborate with analytics teams to translate insights into targeted performance improvements. Conduct regular calibration sessions to ensure alignment between quality standards and customer expectations. Oversee forecasting, scheduling, and staffing strategies to balance efficiency with high member satisfaction. Implement WFM tools and processes to optimize staffing based on call volume trends, productivity metrics, and channel demand. Partner with Finance and Operations to align workforce planning with budgets and headcount strategies. Continuously refine capacity models to support growth, seasonality, and evolving member needs. Design and champion a continuous learning culture with structured programs that enhance agent performance, leadership capability, and engagement via microlearning, hands-on coaching and consistent feedback loops. Partner with QA and Operations to identify skill gaps and create targeted training interventions. Measure training effectiveness using post-training assessments and performance analytics. Success in This Role Looks Like A high-performing, technology-enabled CX organization that consistently exceeds quality and satisfaction benchmarks. Demonstrable improvement in customer satisfaction, QA results, and forecast accuracy. Increased operational efficiency and reduced handle time and attrition through targeted performance initiatives. Engaged, empowered agents who deliver a gold-standard experience to every Clover member. You Should Get in Touch If You are an experienced CX leader (8+ years) with a proven record in quality, workforce, or training management within a complex, multi-channel environment. You have a strong analytical mindset and proficiency with WFM tools (e.g., NICE, Verint, Genesys) and performance analytics platforms. You excel at building scalable processes, leading cross-functional initiatives, and fostering a culture of continuous improvement. You're an exceptional communicator and collaborator with the ability to connect strategy, process, and people. You have a Bachelor's degree in Business, Operations, or a related field (Master's preferred) or equivalent. You are curious about technology and open to leveraging AI-driven tools to improve efficiency and customer experience. You have strong organizational, communication, and problem-solving skills. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.