Quality assurance lead jobs in Little Rock, AR

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

THE OPPORTUNITY As our ideal candidate, you bring strong QA expertise, a passion for quality, and a deep understanding of Agile development. You thrive in fast-paced environments-partnering closely with developers, analysts, and product owners to ensure every release delivers value and reliability. You'll be able to shape how we test, automate, and deliver software across multiple applications. Strong critical thinking, adaptability, and the ability to shift seamlessly between hands-on testing, automation, and team collaboration will drive your success here. Your work will go beyond testing-you'll help strengthen processes, mentor others, and directly impact how our teams deliver exceptional experiences to our customers and internal partners. THE TEAM You'll be part of a collaborative Agile team of developers, UI/UX designers, business analysts, and iteration managers. Together, we build and maintain high- performing applications that keep our business moving forward. Quality assurance is a cornerstone of this team-your perspective, leadership, and testing strategy will help drive excellence across every development phase. We value curiosity, accountability, and the ability to adapt quickly as project priorities evolve. This team thrives on shared ownership and continuous improvement. WHAT YOU WILL DO Evaluate and test new or modified software applications to verify alignment with requirements and quality standards Design, execute, and maintain manual and automated test suites that integrate with continuous delivery workflows Collaborate with developers and analysts to define acceptance criteria and communicate test intent and results Perform root-cause analysis and drive timely resolution for defects Create and maintain test data, regression test suites, and automation frameworks Lead test planning and strategy for multiple concurrent Agile projects Maintain QA environments and support deployments from development through production Champion QA best practices and contribute to continuous improvement across the department THE MUST-HAVES Authorization to work in the United States without sponsorship Proven experience as a QA Developer or QA Analyst in Agile development teams Strong hands-on skills in functional, exploratory, and automated testing Proficiency in test automation using Cypress or similar frameworks Understanding of relational and non-relational databases Excellent written and verbal communication skills Strong analytical, problem-solving, and organizational skills Ability to manage multiple priorities in a fast-paced environment Collaborative mindset and a desire to mentor others and build strong partnerships within the team THE NICE-TO-HAVES Experience with unit or load/performance testing tools Working knowledge of HTML, JavaScript, and JSON Familiarity with CI/CD pipelines and version control systems Experience building or enhancing automation frameworks Passion for learning and driving innovation in QA practices No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Job Title: Senior QA Specialist Division: L'Oreal Operations Reports To: Senior Manager - Quality Assurance Who We Are: For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At L'Oréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oréal divisions. We are consumer-oriented, and we act responsibly all along the value chain. What We Are Looking For: * Bachelor's degree in science, engineering, quality safety, or related field is required. * Minimum of 4 years' experience in quality assurance, preferably within pharmaceuticals or consumer products industry. * Strong knowledge of quality management systems, regulatory requirements (ISO 9001, ISO 22716, FDA 21 CFR 210 and 211). ISO 17025 is a plus. * Excellent analytical, problem-solving, and decision-making skills. * Effective communication skills, both written and verbal. * Detail-oriented with a strong focus on accuracy and precision. * Good computer skills with proficiency of Microsoft tools (Excel, Word, PowerPoint, etc) * SAP experience is a plus. What You Will Do: Quality Management: * Develop, implement, and maintain quality assurance processes and procedures for cosmetics manufacturing. * Conduct regular inspections and audits to ensure compliance with regulatory requirements, industry standards, and internal quality standards. * Review batch records of finished products for release to market as the responsible quality unit. Process Monitoring: * Monitor production processes to identify deviations and non-conformities, providing real-time feedback to production teams. * Collaborate with production staff to address quality-related issues promptly and effectively. * Conduct root cause analysis for quality non-conformances, implementing corrective actions to prevent recurrence. * Analyze quality data and trends, identifying areas for improvement and taking corrective/preventive actions as necessary. Regulatory Compliance: * Stay updated on relevant regulations, standards, and industry best practices related to color cosmetics manufacturing. * Ensure all products meet legal and regulatory requirements for quality. * Prepare and maintain documentation for regulatory submissions and audits. * Lead Auditor for internal and 3rd party inspections. Training Management: * Provide training and guidance to employees on quality assurance procedures, best practices, and regulatory requirements. * Collaborate with internal plant teams to ensure seamless integration of quality processes into daily production activities. * Mentor junior quality assurance staff, fostering a culture of continuous learning and improvement. Continuous Improvement: * Lead and participate in continuous improvement projects to enhance product quality, operational efficiency, and cost-effectiveness. * Monitor key performance indicators (KPIs) and implement initiatives to achieve quality. General Job Duties * Manage the onsite equipment calibration program with a 3rd party company. * Lead auditor for corporate, Internal, and 3rd party audits by providing requested documentation. Ensure CAPAs are initiated, and action plans are implemented for closure. * Lead the supplier quality program by conducting necessary virtual or onsite audits and issue final reports for corporate, implementing continuous improvement processes with them as it relates to control test certification, trending data for master plan projects, and communication of nonconformances and coordinating action plans with them. * Manage the quality revalidation process for processing and packaging equipment. * Lead trainer on QA team for quality training on GMP topics as it relates to site's SHEQ (safety, health, environment, quality) program. * Actively update documents to ensure compliance to established quality requirements. * Facilitate the training documentation for new corporate methods and procedures to ensure compliance. * This position could require up to 20% travel for supplier management or corporate trainings. What's In It for You: * Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) * Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) * Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) * Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) * Employee Resource Groups (Think Tanks and Innovation Squads) * Access to Mental Health & Wellness Programs To learn more about L'Oréal's commitment to sustainability, please click HERE Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles! We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines. * Proactively seek opportunities to tackle challenging and impactful assignments * Assist on 2LoD reviews and provide timely responses to findings * Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and provide proposed solutions * Conduct training of new QA and QC joiners along with validating their practice cases * Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows. * Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards * Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution * Support agents in addressing their queries on complex procedural requirements * Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges. * Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios *What we look for in you:* * 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator * Working knowledge of BSA/AML laws, regulations, and rules for financial services/products * ACAMS or equivalent AML qualification * Experience in assisting, developing, and producing metrics and reporting * Strong written/verbal communication, critical thinking, and problem-solving skills * Highly-motivated, analytical, organized, innovative, and adaptive * Multi-tasking ability, team-oriented, and a self-starter * Proven ability to work collaboratively with global partners in other functional units * Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary * Ability to work with limited direction from management when situations occur * Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets *Nice to haves:* * ACAMS certification or equivalent AML certification * Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality assurance. * Advanced degree in business, finance or legal * Advanced understanding of Google apps, JIRA and Salesforce Service Cloud PID: P71705 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365-$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Christian Brothers Automotive Our mission is simple: To create an uncommonly great experience for customers in need of auto service and repair. Christian Brothers Automotive was founded in 1982 on the principles of honesty and integrity. These principles have taken our organization to over 300+ locations all across the country. We strive for excellence in service as the #1 Automotive Repair Franchise in the country. We have a great culture, a great mission, and a great time. We hope you'll consider joining us! The job description will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Qualifications The qualifications will be dependent upon the position that you are interested in. This is an opportunity to apply for general consideration. Additional Information All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Test Requisition US - 23B upgrade - Test Requisition US-23B - (2300000M) TEST Qualifications TEST Primary RockWork Arrangement: HybridEmployment type: StandardJob Family: Information TechnologyScope: GlobalTravel: NoShift: Day JobOrganization: P&T_Enterprise ITExperience Level: 1 to 3 years Job Posting: Jul 17, 2023 As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class

#IND123 JOB ID 22862 - Quality Assurance Manager, Call Center (CCM) is onsite Pay: $80,000 yearly Type: Direct hire Schedule: Job description: Develops, implements, and continuously enhances quality monitoring programs for call center customer interactions, ensuring alignment with bank policies, compliance standards, and industry best practices. Leads, mentors, and supports a team of Risk and Quality Assurance Specialists through coaching, performance reviews, calibration sessions, and career development touchpoints. Analyzes agent performance data, call evaluations, and risk-control metrics to identify trends, skill gaps, and improvement opportunities, delivering actionable insights to call center leadership. Partners with cross-functional stakeholders to refine QA processes, tools, and technologies, and to execute strategic initiatives that elevate service quality and operational effectiveness. Conducts coaching and training for agents and leaders, provides data-driven feedback, coordinates staffing/resource planning, and ensures ongoing compliance with regulatory and internal requirements. Nice to have: Financial services sector Requirements: Bachelor's degree or equivalent experience Must have (2) years of experience with banking software Must have (2) years of recent leadership/supervisory experience Minimum of three (3) years of experience in quality assurance in a call center Must be MS Office proficient including MS Excel High school diploma or equivalent Background check required

The Account Resolution Specialist is responsible for follow up/account resolution of all insurance claims processed within a specific alphabetic range and/or financial class. Responsibilities occasionally will include other duties as assigned, and overtime as requested or required. Qualifications High School Diploma or equivalent. Previous work experience as an Insurance Analyst or equivalent experience/training in date entry. Two (2) years in a Healthcare setting, preferred.

22104093 County: Pulaski DPSQA Hiring Official: Crystal Walton The Quality Assurance Coordinator will: supervise and monitor the work of subordinate staff, maintain up to date facility inspection records, work closely with the RN Manager in the scheduling of facility inspections, complete intake and triaging of complaints received from various sources, attend meetings with database contractors to enhance the system and address defects, continually collect and maintain data of various types for the unit, and timely and accurately submit the sections monthly data report. MUST HAVE SKILLS: Advanced proficiency in Microsoft office products. (Especially, Excel.) Adaptability- to changing priorities and workflows. Teamwork and collaboration-the ability to work well with others. Problem-solving skills-ability to identify issues and propose actionable solutions. Communication skills-strong verbal and written communication skills. The ability to tailor communication styles to different audiences. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. Position Information Job Series: Program Operations - Quality Assurance Classification: Quality Assurance Coordinator Class Code: PQA01P Pay Grade: SGS07 Salary Range: $57,351 - $84,879 Job Summary The Quality Assurance Coordinator is the caretaker of quality within an organization. The coordinator ensures that products and services consistently meet established quality standards, industry regulations, and customer expectations. This role demands a proactive professional who not only monitors and evaluates processes but also implements corrective measures and continuous improvements. This classification is essential to maintain operational excellence, bolster customer satisfaction, and ensure compliance with both internal policies and external regulatory requirements. Primary Responsibilities Create, update, and enforce quality control procedures and policies. Establish benchmarks and tracking mechanisms that support quality initiatives. Conduct regular audits, inspections, and tests across production or service-delivery environments. Analyze production and process data to detect areas in need of improvement, ensuring that quality benchmarks are met consistently. Serve as the liaison between operations, production, and management teams to address quality issues. Coordinate with various personnel to communicate quality findings, propose improvements, and ensure shift-level adherence to quality protocols. Investigate product or service discrepancies, customer complaints, and operational non-compliance issues. Develop and recommend corrective and preventive actions, reducing the risk of recurrence and enhancing the overall quality framework. Prepare detailed quality reports, summarizing audit results, trends, and recommendations for upper management. Maintain thorough documentation regarding quality audits, process deviations, and corrective actions. Develop training materials and conduct sessions to educate personnel on quality standards and new or revised procedures. Ensure that all team members are up-to-date on the latest quality and regulatory guidelines. Ensure that all quality assurance practices align with industry standards, safety guidelines, and regulatory requirements. Support internal and external inspection processes by preparing necessary documentation and evidence of compliance. Knowledge and Skills Proficiency in quality assurance software and Microsoft Office tools (especially Excel). Excellent analytical, problem-solving, and communication skills. Strong organizational skills and an ability to manage multiple projects simultaneously. A detail-oriented mindset combined with the aptitude to think critically and collaboratively. A proactive attitude focused on continuous improvement and excellent customer service. Minimum Qualifications Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field. Minimum of 4 years of progressively responsible experience in quality assurance or quality control environments. Experience working in environments such as manufacturing, healthcare, or service industries, where regulatory compliance and quality standards are critical, may be required. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market: Little Rock

Count on Me - We know what to do, we make it easy, we do our part and we care! Job Title: FT/PT Quality Assurance Associate Success Factors Job Code: 1300594 Department: Center Store (Grocery) Reports To: Assistant Store Manager Where Applicable: Evening Manager Primary Purpose: Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice. Duties and Responsibilities: Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience Courteous and helpful to other associates Sweep and clean floors on nights with no scheduled vendor services Weekly cleaning of Produce, Market and Deli Departments Clean and organize the store mop room Find more efficient ways to do the job and seek to reduce costs and improve labor productivity Follow QA daily check list and sanitation standards set by Food Lion Follow current Standard Practices regarding cleanup of Hazardous Waste product Maintain a complete understanding of and adherence to company guidelines, policies and standard practice Understand and follow Food Safety and Workplace Safety guidelines and procedures Observe and correct all unsafe conditions that could cause associate or customer accidents Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty Ensure compliance with local, state and federal regulations Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses Perform all other duties as assigned Qualifications: High school graduate or equivalent preferred Excellent interpersonal, organizational, communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to use technical information to solve problems Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************** At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description This position provides technical leadership for a team of testers, but is also responsible for developing software verification plans, test procedures and test environments; executing the test procedures; interpreting tests for software products, application code, system processes, or modifications to these software processes. Responsible for documenting test results to ensure software system requirements are met; and preparing documentation of these activities for delivery. Identifies functional problems and suggests resolutions to the responsible developer. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Develops, maintains and analyzes test cases and provides regular progress reports. ► Key Areas of Responsibility Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Contributes to the next-generation of test design. Defines test cases according to product feature specifications. Owns the qualification process for new development activity. Participates in the preparation, review, and analysis of software requirements and specifications. Clearly communicates project issues and status to management. Reviews and implements test strategies for software products. Maintains proficiency of SQL Server and Microsoft Test Manager. May lead and direct the work of others. Other duties as assigned by management. Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404. Qualifications ► Key Qualifications BS in Computer Science, Engineering or related field and 5+ years previous experience in testing field or related field required. Relies on extensive experience and judgment to plan and accomplish goals. Experienced in all phases and procedures related to Test Case Management and commonly used concepts, practices and procedures in the testing field required. Ability to effectively communicate business issues and needs at a management level. Demonstrates superior testing skills and ability to understand complex testing cases. Strong experience with designing and implementing test frameworks, tools and libraries. Experience maintaining test automation suite and continuous regression tools. Proven experience developing test strategies for complex software applications. Experience working in a fast-paced environment, with demonstrated ability to succeed in weekly cycles. Ability to participate in code reviews and to evangelize best practices for testability. Ability to conduct research to stay abreast of emerging technologies (new devices and browser sets). Proven track record of providing actionable feedback at design and architectural stages to improve testability. Ability to embody and reflect Vestcom's core values ► Additional Requirements Travel may be required to support clients Compliance with Company policies concerning maintaining a drug free workplace is required Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information The salary range for this position is $73,725 - $98,300 / year. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

This position provides technical leadership for a team of testers, but is also responsible for developing software verification plans, test procedures and test environments; executing the test procedures; interpreting tests for software products, application code, system processes, or modifications to these software processes. Responsible for documenting test results to ensure software system requirements are met; and preparing documentation of these activities for delivery. Identifies functional problems and suggests resolutions to the responsible developer. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Develops, maintains and analyzes test cases and provides regular progress reports. ► Key Areas of Responsibility * Identifies functional problems and suggests resolutions. * Assists in the definition of internal quality control standards and the maintenance of reliability programs. * Contributes to the next-generation of test design. * Defines test cases according to product feature specifications. * Owns the qualification process for new development activity. * Participates in the preparation, review, and analysis of software requirements and specifications. * Clearly communicates project issues and status to management. * Reviews and implements test strategies for software products. * Maintains proficiency of SQL Server and Microsoft Test Manager. * May lead and direct the work of others. * Other duties as assigned by management. * Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404. ► Key Qualifications * BS in Computer Science, Engineering or related field and 5+ years previous experience in testing field or related field required. * Relies on extensive experience and judgment to plan and accomplish goals. * Experienced in all phases and procedures related to Test Case Management and commonly used concepts, practices and procedures in the testing field required. * Ability to effectively communicate business issues and needs at a management level. * Demonstrates superior testing skills and ability to understand complex testing cases. * Strong experience with designing and implementing test frameworks, tools and libraries. * Experience maintaining test automation suite and continuous regression tools. * Proven experience developing test strategies for complex software applications. * Experience working in a fast-paced environment, with demonstrated ability to succeed in weekly cycles. * Ability to participate in code reviews and to evangelize best practices for testability. * Ability to conduct research to stay abreast of emerging technologies (new devices and browser sets). * Proven track record of providing actionable feedback at design and architectural stages to improve testability. * Ability to embody and reflect Vestcom's core values ► Additional Requirements * Travel may be required to support clients * Compliance with Company policies concerning maintaining a drug free workplace is required * Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. The salary range for this position is $73,725 - $98,300 / year. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or ********************************** to discuss reasonable accommodations.

**WHO YOU ARE:** **Are you someone dedicated to quality and improvement? Do you pride yourself in being an exceptionally organized, methodical professional who has the skills and experience to take our food safety products and processes to the next level of accuracy, security, and safety?** **WHO WE ARE:** + Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry. + Over 10,000 dedicated team members across North America. + Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America. + Over 50+ years of experience in creating long-lasting partnerships. **OUR MISSION:** **We protect the food supply by eliminating risks so families everywhere can eat without fear.** + **Protect What Matters:** We are in service of safety at every step, ensuring the health of everyone is central to all we do - from plant team members to consumers.? + **Deliver On Our Promises?:** We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.? + **Win as a Team?:** We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.? + **Advance a Safer Future?:** We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.? **WHAT YOU WILL DO:** **The QA and Regulatory Coordinator position is a part of the team responsible for developing and maintaining documents for regulatory and quality assurance purposes. In addition to document development and maintenance, the Coordinator will support scientific literature searches as needed and participate in special projects to provide regulatory and quality assurance support to the company's sales and technical teams.** **This person should demonstrate good time management skills, attention to details, and organizational skills. The Coordinator should have excellent analytical, oral and written communication skills, as well as diplomacy skills.** **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:** **Quality Assurance and SQF Responsibilities:** + Prepare Certificates of Analysis for outgoing shipments. + Assist in preparing documents, including Standard Operating Procedures (SOP) related to food safety certification programs e.g. Global Food Safety Initiative (GFSI). + Organize and update quality assurance documents on various platforms as needed. + Coordinate/Prep for certification audits (such as SQF) and participate in the audits. + Support in food safety team meetings. + Prepare schedules for GMP-related inspections. + Track completion of GMP inspections, assign responsibilities for corrective action items, and follow up on completion of action items. + Support/Assist investigations involving non-conforming products and equipment. + Inspect and verify cleaning checklists and logs for non-conformities and completeness. + Help monitor and track GMP and other training logs. + Assist in training personnel on new procedures and corrective actions for non-conformances. + Support or lead new employee onboarding trainings. Regulatory Responsibilities: + Gather and assist in preparing customer compliance documentation such as Letters of Guarantee and responses to questionnaires. + Submitting product renewal documentation for regulatory and customer compliance. + Organizing and updating regulatory documents on various platforms as needed. + Assist in preparations for certification audits (such as Kosher or Halal) and participate in the audits. + Participate in project teams related to regulatory activities. + Communication with internal and external parties via email and phone. + Perform any other related duties as required or assigned. **YOUR MUST HAVES:** + Proven coursework or internship experience related to quality, food safety, or regulatory compliance. + Strong attention to detail and accuracy when handling documents and data. + Ability to follow instructions, work within established procedures, and ask questions when clarification is needed. + Good organizational skills with the ability to manage multiple administrative tasks. + Proficiency with Microsoft Office (Word, Excel, Outlook). + Strong communication skills and willingness to learn in a team environment. + Highly motivated, self-starter with the ability to work alone, and as a functioning member of a team. **WHAT WE PREFER YOU HAVE:** + Bachelor's degree in a science-related field (Chemistry, Biology, Food Science) OR equivalent education/experience in quality or production environments. + Familiarity with manufacturing environments or QA terminology. + Knowledge of SQF, GMPs, or food safety programs (training can also be provided). **OUR ENVIRONMENT:** **This position is combination-based in our manufacturing plant environment & office setting. Expected exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).** **Constant (role requires this activity more than 66% of the time (5.5+ hrs/day)** **Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.** **Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)** **Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.** **Occasional (role requires this activity up to 33% of the time (0 - 2.5+ hrs/day)** **Climb & crawl. Lift/Carry 51+ lbs & push/pull 41-100 lbs.** **WHAT WE OFFER:** + Medical, Dental, & Vision Insurance + Basic Life Insurance + Short Term Disability + Company Paid Long-Term Disability + 401k Retirement Plan + Paid Holidays + Paid Vacation + Paid Sick Time + Employee Assistance Program ("EAP") + Training & Development Opportunities Safe Foods, a Division of Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Safe Foods is committed to complying with the laws protecting qualified individuals with disabilities. Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position. **YOUR NEXT STEPS:** **APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!**

Description & Requirements Maximus is seeking an experienced Senior Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture, strong leadership skills, and the ability to align technology strategies with business objectives. This is a remote position. Job Specific Duties/Responsibilities: -Execute large-scale Genesys Cloud projects, including major upgrades, migration and new feature rollouts -Provide expert level support and guidance for complex technical challenges, including troubleshooting, systems integrations and performance tuning -Mentor and lead other engineers fostering a collaborative environment by providing technical guidance and supporting professional development within the team. -Accountable for the Contact Center implementation and support during all stages of the project life cycle -Ability to communicate clearly, both verbal and written, with internal team, other IT teams, Customers, Clients and Partners -Ability to work unscheduled hours in case of emergency work/outages -Follow department implementation standards and Change control processes -Analyze existing and new voice and data networks (as needed) and recommend solutions -Create/modify artifacts and deliverables, including the change management process Minimum Requirements - Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required. Job Specific Education/Requirements: -Bachelor's degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience. Equivalent combination of education and experience considered in lieu of degree -Extensive experience with Genesys Cloud, including advanced configuration, architecture design and systems integrations -Ability to develop and execute a strategic technology vision that aligns with and supports business goals -Strong leadership skills with experience managing and mentoring senior technical teams. -Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations -Call flow development experience in Genesys Architect tool -Software: Wireshark, MS Server, DHCP/DNS, MS Hyper-V, VMWare ESXi, MS Visio, MS Office (Word, Excel, PowerPoint, Access), Email (MS Outlook) -Software Development experience in Java and C#.NET, Python, PHP, web application development scripting, tools and methods -Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content of discussion Preferred Skills and Qualifications: Knowledge on Amazon Web Services (AWS), certifications for Genesys, Cisco, Microsoft, Cloud and VMware & background with State & Federal Government work Additional Client Requirement: Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 123,440.00 Maximum Salary $ 185,160.00

Job DescriptionDescription: Quality Assurance / Quality Control Specialist Overview: Turbare Manufacturing, a reputable 503B sterile compounding facility, seeks a meticulous and detail-oriented Quality Assurance/Quality Control Specialist to uphold stringent quality standards in our sterile compounding operations. The ideal candidate will ensure compliance with regulatory guidelines, maintain product integrity, and contribute to enhancing our manufacturing processes. Description: The essential functions include, but are not limited to, the following: Establish and uphold quality control systems to ensure adherence to regulatory standards (FDA, cGMP, USP) in sterile compounding activities. Conduct thorough inspections and audits of sterile compounding processes, equipment, and facilities to detect deviations, non-conformities, and areas for enhancement. Develop and manage documentation such as Standard Operating Procedures (SOPs), batch records, and quality assurance protocols tailored to sterile compounding operations. Perform rigorous testing of sterile compounded products, encompassing raw materials, in-process stages, and finished products, utilizing appropriate analytical techniques and equipment. Investigate and resolve quality deviations, anomalies, and customer complaints promptly, implementing corrective and preventive actions as deemed necessary. Collaborate closely with cross-functional teams to implement quality enhancements, validate processes, and introduce new sterile compounded products. Facilitate regulatory inspections and audits by providing comprehensive documentation and support throughout the process. Deliver training and guidance to sterile compounding personnel on quality standards, procedures, and optimal practices. Stay abreast of industry developments, regulatory updates, and best practices in sterile compounding quality assurance and control. Maintain meticulous and up-to-date records of quality-related activities, encompassing documentation of inspections, tests, and corrective actions. Requirements:

Job Description THE OPPORTUNITY As our ideal candidate, you bring strong QA expertise, a passion for quality, and a deep understanding of Agile development. You thrive in fast-paced environments-partnering closely with developers, analysts, and product owners to ensure every release delivers value and reliability. You'll be able to shape how we test, automate, and deliver software across multiple applications. Strong critical thinking, adaptability, and the ability to shift seamlessly between hands-on testing, automation, and team collaboration will drive your success here. Your work will go beyond testing-you'll help strengthen processes, mentor others, and directly impact how our teams deliver exceptional experiences to our customers and internal partners. THE TEAM You'll be part of a collaborative Agile team of developers, UI/UX designers, business analysts, and iteration managers. Together, we build and maintain high- performing applications that keep our business moving forward. Quality assurance is a cornerstone of this team-your perspective, leadership, and testing strategy will help drive excellence across every development phase. We value curiosity, accountability, and the ability to adapt quickly as project priorities evolve. This team thrives on shared ownership and continuous improvement. WHAT YOU WILL DO Evaluate and test new or modified software applications to verify alignment with requirements and quality standards Design, execute, and maintain manual and automated test suites that integrate with continuous delivery workflows Collaborate with developers and analysts to define acceptance criteria and communicate test intent and results Perform root-cause analysis and drive timely resolution for defects Create and maintain test data, regression test suites, and automation frameworks Lead test planning and strategy for multiple concurrent Agile projects Maintain QA environments and support deployments from development through production Champion QA best practices and contribute to continuous improvement across the department THE MUST-HAVES Authorization to work in the United States without sponsorship Proven experience as a QA Developer or QA Analyst in Agile development teams Strong hands-on skills in functional, exploratory, and automated testing Proficiency in test automation using Cypress or similar frameworks Understanding of relational and non-relational databases Excellent written and verbal communication skills Strong analytical, problem-solving, and organizational skills Ability to manage multiple priorities in a fast-paced environment Collaborative mindset and a desire to mentor others and build strong partnerships within the team THE NICE-TO-HAVES Experience with unit or load/performance testing tools Working knowledge of HTML, JavaScript, and JSON Familiarity with CI/CD pipelines and version control systems Experience building or enhancing automation frameworks Passion for learning and driving innovation in QA practices No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at ********************* . At Avery Dennison, some of the great benefits we provide are: Health & wellness benefits starting on day 1 of employment Paid parental leave 401K eligibility Tuition reimbursement Employee Assistance Program eligibility / Health Advocate Paid vacation and paid holidays Job Description This position provides technical leadership for a team of testers, but is also responsible for developing software verification plans, test procedures and test environments; executing the test procedures; interpreting tests for software products, application code, system processes, or modifications to these software processes. Responsible for documenting test results to ensure software system requirements are met; and preparing documentation of these activities for delivery. Identifies functional problems and suggests resolutions to the responsible developer. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Develops, maintains and analyzes test cases and provides regular progress reports. ► Key Areas of Responsibility Identifies functional problems and suggests resolutions. Assists in the definition of internal quality control standards and the maintenance of reliability programs. Contributes to the next-generation of test design. Defines test cases according to product feature specifications. Owns the qualification process for new development activity. Participates in the preparation, review, and analysis of software requirements and specifications. Clearly communicates project issues and status to management. Reviews and implements test strategies for software products. Maintains proficiency of SQL Server and Microsoft Test Manager. May lead and direct the work of others. Other duties as assigned by management. Ensures compliance with internal policies, procedures and internal controls in accordance with the Sarbanes- Oxley Act 2002 Section 404. Qualifications ► Key Qualifications BS in Computer Science, Engineering or related field and 5+ years previous experience in testing field or related field required. Relies on extensive experience and judgment to plan and accomplish goals. Experienced in all phases and procedures related to Test Case Management and commonly used concepts, practices and procedures in the testing field required. Ability to effectively communicate business issues and needs at a management level. Demonstrates superior testing skills and ability to understand complex testing cases. Strong experience with designing and implementing test frameworks, tools and libraries. Experience maintaining test automation suite and continuous regression tools. Proven experience developing test strategies for complex software applications. Experience working in a fast-paced environment, with demonstrated ability to succeed in weekly cycles. Ability to participate in code reviews and to evangelize best practices for testability. Ability to conduct research to stay abreast of emerging technologies (new devices and browser sets). Proven track record of providing actionable feedback at design and architectural stages to improve testability. Ability to embody and reflect Vestcom's core values ► Additional Requirements Travel may be required to support clients Compliance with Company policies concerning maintaining a drug free workplace is required Compliance with all Company policies is required including all safety policies and procedures ► Supervisory Responsibilities None. ► Management Disclaimer Vestcom's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason. Additional Information The salary range for this position is $73,725 - $98,300 / year. The hiring [base salary / wage rate] range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate's relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Experienced Avery Dennison employees who are interested in this position and have questions regarding how the hiring range listed above may apply to them should contact their HR representative. Avery Dennison reserves the right to modify this information at any time, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. Reasonable Accommodations Notice If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact ************** or [email protected] to discuss reasonable accommodations.