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Quality assurance lead jobs in Nashville, TN - 104 jobs

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  • Test Location

    Production 4.3company rating

    Quality assurance lead job in Nashville, TN

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    $48k-86k yearly est. 60d+ ago
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  • Quality Assurance (Automation) Tester

    Govcio

    Quality assurance lead job in Nashville, TN

    GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_
    $100k-110k yearly 31d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance lead job in Nashville, TN

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k-78k yearly est. 33d ago
  • Quality Assurance Analyst

    Tri Star Energy 3.7company rating

    Quality assurance lead job in Nashville, TN

    Tri Star Energy is seeking an experienced Quality Assurance Analyst to join our growing IT team at our Store Support Center in Nashville, TN. This role plays a critical part in ensuring the quality, reliability, and usability of custom software, vendor solutions, and business processes before they are released into production. The QA Analyst will initially focus on manual and exploratory testing, with a planned and supported transition into test automation over time. This is an excellent opportunity for a QA professional who enjoys digging into why issues occur, collaborating closely with developers and business partners, and helping shape QA practices in an environment that is still maturing. Why Tri Star Energy? Tri Star Energy has been recognized as one of Nashville s Top Workplaces for six consecutive years, and we continue to build a team of high-impact professionals who value collaboration, growth, and community. If you re looking to: Increase your visibility and influence across an enterprise Work closely with both technical and business teams Help shape the future direction of a QA function Grow into automation and modern QA practices this role was built with you in mind. What You ll Do Execute manual, exploratory, and automated testing for custom applications and vendor solutions Create, execute, and maintain test cases, test plans, and test documentation Identify, document, and follow up on defects, trends, and quality risks Analyze test results to understand root causes and propose solutions not just report issues Collaborate closely with developers, product owners, vendors, business stakeholders, QA, and PMO partners Participate in Agile ceremonies including standups, planning, and retrospectives Contribute to QA standards, governance, and process improvements Help develop workflows for inspection, testing, issue tracking, and resolution Support and gradually contribute to test automation efforts (Playwright exposure preferred) Train and support other QA team members on testing processes and standards Maintain confidentiality of company, client, employee, and vendor information Adapt quickly in an evolving, fast-paced development environment What We re Looking For Required Qualifications 4+ years of experience designing and executing test cases and test plans 4+ years of experience testing software and business solutions Strong experience with manual and exploratory testing Working knowledge of: Agile / Scrum and SDLC Testing methodologies and best practices Bug tracking or test management tools Strong analytical, consultative, and communication skills Ability to build positive, productive relationships across technical and business teams Or an equivalent combination of education and relevant experience Preferred / Nice-to-Have Experience Experience with Azure DevOps or Git-based repositories Exposure to Playwright or other automation frameworks Experience testing web-based applications (React, .NET, JavaScript) Familiarity with SQL or database concepts Experience translating test findings into user stories or backlog items Prior experience in: Retail Convenience Store (C-Store) Fuel / Energy industries Experience working as a Business Analyst or closely with business users Working knowledge of Microsoft Office 365 Benefits of Working at Tri Star Energy Competitive compensation Affordable healthcare insurance Tuition reimbursement Credentialing support HSA contributions & matching PTO & paid community service days Employee discounts and perks 401(k) with immediate vesting and company match Corporate chaplaincy program Employee Assistance Program & Tri Star Cares About Tri Star Energy Tri Star Energy is a family-owned, Nashville-based company with over 2,000 employees and 180+ locations across the Southeast. Through our brands Twice Daily, Sudden Service, and White Bison we deliver a differentiated food and fuel experience built around our #1 priority: our Guests. Our mission is to build lasting relationships by serving our communities, guided by our core values: Strive for Balance | Expect Achievement | Have Integrity | Be Committed | Be a Servant Leader Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other status protected by law. #SSC
    $54k-86k yearly est. 16d ago
  • Quality Assurance Specialist - Cytology & Histology

    Pathgroup 4.4company rating

    Quality assurance lead job in Nashville, TN

    The Quality Assurance Specialist position is responsible for maintenance and oversight of day-to-day operations of the quality assurance/quality management program for the cytology and histology departments. JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Compile, review, and analyze data related to client concerns, QA events and corrective actions to determine areas for quality improvement. Evaluate quality control data with appropriate department management to determine trends and issues and assist development of corrective action plans to address these issues. Assist in review, updates and maintenance of quality assurance plans. Support in the preparation for the quality assurance/quality management committee agenda creation and data collection with an emphasis on establishing/maintaining a standardized quality management program. Participate in coordinating documentation for accreditation reviews. Assists with LIS updates and training. Assists with new test implementation. Coordinates proficiency testing to include yearly ordering, result entry, ensure rotation through staff, and overview the process. Provides education to staff regarding laboratory quality control programs. Audit laboratory locations or departments for compliance with company quality policy and procedure and CLIA, CAP, State where applicable to maintain inspection readiness. Support PathGroup's mission, vision, goals and management decisions. Assist with development, implementation and maintenance of effective departmental QA programs and monitors. Assist with coordination of the development, implementation, and periodic review of departmental policies and procedures. Assist the departmental supervisors/ directors with any special projects. Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.
    $36k-56k yearly est. 3d ago
  • Performance Quality Analyst II

    Carebridge 3.8company rating

    Quality assurance lead job in Nashville, TN

    Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Performance Quality Analyst II is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. Included are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. How you will make an impact: * Assists higher level auditor/lead on field work as assigned and acts as auditor in charge on small and less complex audits. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Demonstrates ability to audit multiple lines of business, multiple functions, and multiple systems. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Works closely with the business to provide consultation and advice to management related to policy and procedure identified as out of date or incomplete and investigates, develops and recommends process improvements and solutions. * Functions as a subject matter expert for discrepancy review, questions from team and business partners, and interpretation of guidelines and audit process. * Acts as a mentor to peer auditors, providing training and managing work and projects as necessary. Minimum Requirements: Requires a BS/BA; a minimum of 3 years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector), including a minimum of 1 year related experience in a quality audit capacity; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * WGS Claims processing experience strongly preferred. * Experience/knowledge with local claim processing. * Understanding of individual member benefits and cost shares preferred. * Understanding of small, large and national group benefits and cost shares preferred. * Prefer contract language. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $58k-78k yearly est. Auto-Apply 60d+ ago
  • QA Analyst (MEDITECH) - HIM

    Zycron 4.3company rating

    Quality assurance lead job in Nashville, TN

    ABS / 3M C&RS / ICD-10 Oversees all aspects of testing activities for Meditech Abstracting module and functionality as well as 3M's Coding & Reimbursement system. This includes testing of interfaces between Meditech and 3M, and the subsequent transactions to Company's Patient Accounting system Works alongside Product Development and Product Analyst resources to understand functionality of the system to ensure proper and thorough testing of software changes Skills - Required: Significant knowledge of Meditech with a focus on Abstracting as well as medical coding (procedures and diagnoses) Skills - Optional: Experience testing clinical applications General Responsibilities: Analyzes functional requirements for initiatives that are projected to return business value, may require a change to the core IT&S infrastructure, or may present significant technical or operational risk Develops test approach, plan, and dependencies Assists with Operational Readiness Assessment activities which support performance testing and operational readiness testing, as needed Leads the development of a test case, test data, traceability matrix, and metrics to ensure all testing requirements are met and documented Communicates results to IT and key stakeholders Tracks and verifies any required corrections and ensures completion Provides functionality and/or technical expertise in resolving inquiries from CSS about solutions within their area of specialization Ensures software functionality meets Regulatory and Legal regulations
    $57k-73k yearly est. 60d+ ago
  • Test - Do Not Apply

    Maximus 4.3company rating

    Quality assurance lead job in Nashville, TN

    Description & Requirements System test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 65,000.00
    $42k-81k yearly est. Easy Apply 4d ago
  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company

    Quality assurance lead job in Nashville, TN

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $60k-77k yearly est. 60d+ ago
  • QA Analyst

    Mployer Advisor

    Quality assurance lead job in Nashville, TN

    Mployer Advisor's platform empowers organizations to drive more informed insurance and employee benefit decisions via unprecedented transparency. Insurance brokerage is quietly one of the largest and most influential segments in the US economy, and significantly impacts what nearly half of all Americans pay for health insurance and total benefit costs each month. Greater transparency for employers leads to higher quality, cost effective insurance for employers and employees. The Mployer Advisor platform includes two exclusive features for all employers to use when evaluating insurance options: The industry's first insurance brokerage rating system, M Score, that uses proprietary algorithms to generate an unbiased score based on a brokerage's range of experience. Over 25,000 reviews of insurance advisors consolidated in one location. If you have a positive, proactive approach and want to contribute to improving the US insurance landscape, Mployer Advisor is a great fit for you. Job Description Mployer Advisor is hiring a QA Analyst to be a part of an expanding development team to quickly grow and scale our web platform with modern technologies. You will work with a team of full stack developers and a Product Owner to build and position several high-quality products for employers and brokers. To succeed in this role, you must be highly collaborative, urgent to achieve outcomes, customer-oriented, and very detail oriented. You must be an ambassador for quality, and ensure quality is everyone's job. You will be responsible for ensuring testing is efficient and high functioning software is deployed. Your role here is vitally important to the next stage of growth and scale for our ambitious journey. Qualifications Lead in the preparation, and execution of testing strategies including Functional, System Integration, Performance, and User Acceptance test definitions Think outside the box in a creative fashion to find edge cases and ways to break new features Full collaboration and investment in acceptance criteria and breaking down of work as a team Conduct test regression strategy reviews with the full team to ensure understanding of the problem being solved, resulting in reasonable test coverage Manage daily testing, defect tracking and resolution progress Conduct testing postmortems to define and document lessons learned and translate them into improvements to the QA approach Fully document test cases and keep them maintained. The managed test suite must be the backbone and relied on for full regression and integration tests Execute manual test cases/steps; update documentation accordingly with results Detail documentation of defects to facilitate the recreation of the defect by the development team Escalate risks and issues to the team and leadership Create and maintain any regression tests Other duties as assigned BA/BS degree or equivalent work experience Possess a strong sense of thoughtful urgency Minimum 3 years of experience in Agile teams Deep experience with both Scrum and Kanban High degree of emotional intelligence, empathy, ability to influence others, and desire to collaborate Experience leveraging test case management suites Experience with testing technologies such as Selenium, JMeter, etc. is a plus Experience load testing software Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-77k yearly est. 10h ago
  • SAP Tester

    Testingxperts 4.0company rating

    Quality assurance lead job in Brentwood, TN

    TestingXperts is a Specialist QA & Software Testing Company, and an Independent Software Testing division of Damco Group, which is a leading IT Solutions and Services company working with Fortune enterprises globally. Through our innovative techniques, we are pushing the conventional norms of Quality Assurance and blending technology to yield remarkable deliverables. We are also an ISO 9001:2008 & ISO 27001:2013 certified company. Leveraging holistic knowledge of core business processes and software development, our comprehensive suite of testing services covers Functional and Non-Functional testing, Professional Expertise for Cloud and Mobile Technology. Our customer centred approach assists enterprises in thriving in ever advancing market through breakthrough solutions. Inheriting the virtues of quality at job and optimal user satisfaction from Damco Group, TestingXperts aims at promoting the ethics of connected innovation, thereby seeding the integral values in our employees and achieving unmatched contentment of our clients. Job Description: Good understanding of SAP Point of Sale Data Management module and its component. Working experience of implementation testing of this module is required. Additionally working experience in SAP MM and SAP FICO testing is needed to support the end to end scenarios Must have Skills SAP POS DM SAP TESTING Nice to have skills SAP MM TESTING SAP FICO TESTING Top 3 responsibilities you would expect the Subcon to shoulder and execute: Client and program stakeholder management Test strategy and Planning Drive and coordinate with offshore team Additional Information All your information will be kept confidential according to EEO guidelines.
    $49k-86k yearly est. 10h ago
  • QA Test Lead

    Pharmatek Consulting 4.0company rating

    Quality assurance lead job in La Vergne, TN

    Test Lead Duration: 12 months + Physical Supply Chain Test Lead We are seeking an experienced Test Lead to lead the testing for a crucial project in our Physical Supply Chain space. We will be consolidating our technology stack with one of our key partners, moving order management and fulfillment to a central Order Management and Warehouse Management solution set across business lines. This project is a mix of internally supported and SaaS technology and our testing plan needs to account for the end -to -end processes and flow between all impacted business processes and systems. As a Test Lead you will participate in all aspects of testing lifecycle which includes test strategy, test readiness, SIT, UAT (including day in the life), regression and smoke testing. As part of the team you will work with business stakeholders, business analysts, developers and SaaS providers translating business requirements and technical solutions needs into actionable test strategy and test collateral as well as supporting test delivery. What You'll Do • Test Planning and Strategy: Collaborate with technical and business stakeholders to develop comprehensive test plans for the project, identify necessary resources (people and tools) ensuring coverage of functional and non -functional requirements including both positive and negative test cases. • Test environment and Data strategy: Align on our test environment and test data strategy and ensure both are ready ahead of test execution. • Test Documentation: Create/maintain clear, concise, detail -oriented comprehensive test documentation, including test plans, test cases, test scripts, and test reports. • Test Case Development: Design and develop test scenarios, test cases, and test scripts based on business requirements, system specifications, and industry best practices including enhancing user stories with acceptance criteria where needed. • Test reporting: Weekly reporting on testing and defect status, with move to daily during critical test phases. • Test Execution: Execute test cases and document test results, ensuring the system's compliance with functional and non -functional requirements. • Regression Testing: Perform regression testing to ensure that system changes and enhancements do not adversely impact existing module functionalities. • Analyze and reports defects and verify defect fixes • Proactively communicates with Product Manager, Business Analysts, and Developers on open issues and test status RequirementsRequired Skills and Experience • 8+ years of experience developing test plans, test cases, test strategies for functional, integration, and end -to -end user testing • 5+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions • Experience working on large, cross system projects and complex business applications including multiple SaaS partners • Solid grounding in different levels of testing: Web services/API testing (using Postman/Insomnia), functional testing (both desktop and mobile), regression testing, performance testing • Experience with test automation is a major plus • Experience working with waterfall and Agile methodologies is preferred. • Strong self -driving force and quick learning ability • Excellent critical analysis skills • Superior organizational and communication skills (proactive communicator) • Ability to work independently, prioritize tasks based on priority, and meet deadlines in a fast -paced
    $80k-102k yearly est. 60d+ ago
  • SAP Tester

    Paradigminfotech

    Quality assurance lead job in Nashville, TN

    Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description SAP tester ( FI/CO Module ) Location : Nashville, TN Duration : 3 + Months Interview type : Phone Screen Only Candidate should be well familiar with the SAP FI/CO transactions and should be able to work independently in creating the required test data and test the functionality. Strong communication and writing skills is a must. Additional Information All your information will be kept confidential according to EEO guidelines.
    $39k-63k yearly est. 10h ago
  • Health Plan Market Performance Leader

    Jobskey Consultancy

    Quality assurance lead job in Nashville, TN

    The Market Performance Manager for Individual & Family Plans (IFP) is the market-level business owner that is accountable for executing a comprehensive market strategy that builds the business and develops short/long range goals and business plans in order to deliver targeted growth and earnings. The role will drive change leadership to best align the localization strategy within an evolving IFP business model in order to achieve business results such as profitability and scale. This individual will build a deep understanding of the marketplace and create an IFP strategy around competitive activity and distribution tactics, cost structure, risk, product and pricing position in the market, and will identify key segment specific needs in order to direct the network and benefit design in order for the business to be competitive and differentiated. The Market Leader will represent the IFP business in their assigned market(s) and develop relationships that support growth, distribution, and partnership strategies. Core Responsibilities: Develop short and long-term strategic plans for assigned markets which includes the identification of business opportunities to support overall growth plans with an emphasis on developing and growing all channels and increasing market share own and proactively manage P&L for assigned markets with responsibility for delivering on business goals and targeted performance; monitor financial /operational performance (sales volume, retention, risk performance, operational stats, and expense drivers) and work across the business to drive the strategy (product, pricing, etc.) and corrective actions to meet targets. Leads the development of multi-year strategy and annual performance improvement plans Drives growth and performance of assigned market(s). Primary IFP representative to market accountable for building strong local relationships (e.g.regulators, navigators/enrollment assistors, NPOs). Lead expansion into new rating areas within assigned markets (states) to support membership growth as applicable. Develop annual and long-term membership and financial projections in partnership with Finance Brings a strong P&L orientation; identify and drive opportunities in support of maximizing P&L while managing risk Maintain a comprehensive understanding of local market dynamics, competitive landscape,and legislative developments. Partner with marketing, advertising and distribution partners to promote the brand within the local market. Effectively create, manage and maximize key in market relationships to create synergies, alliances and new opportunities in support of market specific goals and strategies. Build collaborative relationships across the enterprise to achieve corporate, financial and market objectives while providing the very best in products and customer service. Maximize IFP value proposition through partnerships with key matrix organizations (network, contracting, medical management, distribution, account management, product,etc.). Partners with internal stakeholders including contracting, distribution, risk management, pricing, product and strategy development to ensure that IFP business needs are delivered across the enterprise, while keeping other areas informed on our key business results and strategies. Minimum Qualifications: Minimum of a Bachelor's degree in business, healthcare, or related field equivalent experience. (Masters Degree Preferred) 7 years in a market management, product management or segment strategy role, with at least 3 years in Qualified Health Plan / Individual and Family Plans, Medicaid, or Medicare. 2 years owning and managing P&L in healthcare (IFP preferred). Demonstrated track record of achieving bottom-line results by managing against well-crafted strategic plans. 2 years market leadership within assigned market(s), strongly preferred in IFP business. Demonstrated experience executing membership / financial forecasting Knowledge of Contracting, Product, Provider Relations and Medical Management such that incumbent can leverage support needed to deliver the right customer solution. Proven ability to analyze competitors' products, distribution systems, administrative and service capabilities as well as marketing plans and strategies. Demonstrates ability to anticipate the market and external influences. Demonstrates personal accountability. Prior experience creating and executing on strategies that drive membership growth and delivery of targeted financial targets A team player with experience building strong relationships both internally and externally, and with a strong sense of self-initiative and desire to succeed. Proven leadership, influencing and negotiation skills in a highly matrixed environment. Demonstrated ability to influence others and utilize resources to accomplish tasks. Has excellent win/win negotiation skills. Must have strong communication, interpersonal and presentation skills. Someone with proven experience creating opportunities to drive and sustain profitable growth. Able to develop and execute an aggressive strategic sales and marketing plan targeted at capitalizing on the existing client base coupled with the ability to execute against the plan. Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop relationships across all levels of the organization, as well as externally. Comfortable dealing with and managing an ever changing, highly competitive industry/environment; communicates optimism and confidence in the future. Strong analytical skills. Has the ability to look at different data elements and formulate a business case. Effective communication skills. Experience and comfort level communicating with individuals at all levels. Able to make sound assumptions and is comfortable working in situations where data is incomplete or limited (problem solving). Entrepreneurial thinking skills with strong customer focus and team orientation Drive and commitment to do what is necessary to get the job done efficiently, thoroughly and professionally. Ability to influence organization to drive business plans and achieve results, including an ability to work with cross functional teams to solve problems.
    $80k-107k yearly est. 60d+ ago
  • GDPR Test

    Awesome Demo Account

    Quality assurance lead job in Franklin, TN

    Learning Environment Project Specialist - Are you ready to make a difference? School Specialty is dedicated to changing education for the better. That means working closely with educators, sharing experience, and traveling into uncharted territories together. - Are you ready to join us on the journey? We are looking for a highly motivated professional that wants to be part of a winning team. We give you the opportunity to work at a company where you can contribute, grow, and make your own path to success. The rest is up to you. Summary of Primary Responsibilities Partners with sales resources(s) to build new school projects that meet the customer's quality, quantity, design, safety and functional expectations Create furniture and equipment material and room lists using the designated quoting software Partners with sales resource(s) to prepare budgets and pricing of specified projects for architect and designers, construction managers, and general contractors Work with architects and designers/general contractors/construction managers and customers to provide color samples, binders, and literature in preparation of proper specification process Supports sales resource(s) with product research, educational classroom lists, job registrations, product specifications and color selection process Prepare bid packages and pricing to strategically respond to project and architectural opportunities Prepare proper shop submittal packages and owner's manuals for architect and design group/construction manager/general contractor and customer Aid in the creation of professional sales presentations geared towards the new school (project), and architectural community Analyze opportunity to determine strategic advantage Create consumable and furniture and equipment strategic quotes/proposals in designated quoting system Understands product assortment and how the Company products meet opportunity requirements Analyze opportunities through sales analysis and determine profitability expectations Develops customer, vendor and product knowledge expertise Develop and maintain solid working relationships with external rep groups and manufacturers Negotiate pricing with vendors, freight carriers, and installation partners Support customers and partner with appropriate sales resource(s) in developing and processing quotes aligned with customer requirements and the company's pricing strategies and goals Analyze competitor pricing and market trends Maintain regular communication project/order management team as applicable to provide A+ service to external customers Support and follow all company safety policies and procedures Exercises care within work environment to prevent injuries We're determined to positively impact the future, one child at a time. If you share our passion, we need to talk. Minimum Experience Requirements High School diploma or GED equivalent Computer proficiency is a must. Advance Microsoft Excel skills required. Experience in a bidding or quoting environment Change is part of our daily routine, which means you have the chance to leverage your creativity and imagination every day. You'll be encouraged to push the envelope, to lead through action, and to innovate regardless of your role. We're shooting for nothing short of greatness. These aren't just words, this is how we work. Are you up for it? Imagine what we could do together. Core Competencies Disclaimers The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. School Specialty, Inc. is a Drug Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment. EEO/AA including Vets and Disabled If you need a reasonable accommodation for any part of the employment process, please contact us by email at ********************************* and let us know the nature of your request and your contact information. All looks good except single quotes are still being replaced. It's 'can do' don't "do double quotes throw anything"
    $39k-63k yearly est. 60d+ ago
  • QA Analyst | W2 Only | On-site |

    Xlysi

    Quality assurance lead job in La Vergne, TN

    Need Experience in WMS and OMS Responsibilities: Reviews business requirements and functional/technical/design specifications to ensure full understanding of individual deliverables Creates clear, concise, detail-oriented test plans/cases, points out unclear/conflicting requirements, enhances user stories with acceptance criteria where needed Performs manual testing for software functionality, data validations and transformations as well as performance, reliability, stability, and compatibility with other systems Ensures that validated deliverables meet functional, technical and design specifications and requirements Isolates, replicates, analyzes, and reports defects and verifies defect fixes Proactively communicates with Product Manager, Project Manager, Business Analysts, and Developers about open issues and test status Requirements 4+ years of relevant QA technical experience 3+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions Excellent critical analysis skills Clear, proactive communicator (written and verbal) Ability to manage tight deadlines and prioritize tasks based on priority Solid grounding in different levels of testing: Web services/API testing (using Postman), functional testing (both desktop and mobile), regression testing, performance testing Familiar with common tools used for the different levels of testing SQL skills Basic knowledge of Cloud Services Experience with Github and Jira Experienced in Agile and waterfall methodologies HR Xlysi LLC, Expert Portal Solutions 251 Milwaukee Ave, Buffalo grove, IL 60089 Web : ******************** E-mail: ************ Our training portal registration: *************************************************************** OrderID=345179&portal ID=2106
    $60k-77k yearly est. Easy Apply 47d ago
  • Handshake Test Position

    Key Rehab » Employment Opportunities » Key Rehabilitation

    Quality assurance lead job in Murfreesboro, TN

    Responsibilities Qualifications
    $39k-63k yearly est. Auto-Apply 5d ago
  • QUALITY ASSURANCE ENGINEER

    Yapp Usa Automotive Systems Inc. 3.9company rating

    Quality assurance lead job in Gallatin, TN

    Responsible to provide the quality-assurance support to assigned program and ensure that products are built in accordance with customer and division quality requirements while maintaining production flow. Ensure that product quality is attained in the assigned product group or program through fulfillment of workmanship standards and quality program requirements. Identify and report quality problems or trends in the assigned area or product based on data from a variety of sources. Recommend or implement the appropriate corrective action to quality problems in the assigned area with the aid of manufacturing engineering, design engineering, purchasing, etc. Review all documentation related to product quality in the assigned area, such as test procedures and operation sheets, and approve as appropriate to ensure product quality. Review quality trends associated with his/her assigned product or program and for participating in the generation and implementation of defect-reduction programs. Generate or implement defect-reductions activities. Write product control plans and procedures. Perform internal audits, both Layered and System Audits. Works within multi-functional teams on Control Plan/Process Failure Mode Effects Analysis (PFMEA) reviews. Master Degree in Industrial Engineering or foreign educational equivalent. Two years of experience in the position offered, or in a similar position, such as Quality Engineer. Experience must include conducting quality engineering initiatives for new product launches within the automotive industry. This position is subject to the Employee Referral Program. Work location: Romulus, MI Interested candidates should send resume and salary requirements with cover letter including reference code job number to (no phone calls please): J. Fish-Stewart, YAPP USA Automotive Systems, Inc., 300 ABC Boulevard, Gallatin, TN 37066. Additional Eligibility Qualifications Results Driven Work Authorization/Security Clearance 1. Must have valid working documents to work in the United States. 2. Must be able to obtain a valid passport. AAP/EEO Statement To provide equal employment and advancement opportunities to all individuals. Employment decisions at YAPP USA will be based on merit, qualifications and abilities. Employment decisions shall comply with all applicable federal, state and local laws prohibiting discrimination or harassment in the workplace. YAPP USA does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, weight, height, familial status, veteran status, or any other characteristic protected by law.
    $60k-74k yearly est. Auto-Apply 60d+ ago
  • SAP Software Engineer - Data Conversions, Data Quality, and Reporting

    Cardinal Health 4.4company rating

    Quality assurance lead job in Nashville, TN

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. The SAP Software Engineer focused on Data Conversions, Data Quality, and Reporting is responsible for designing, developing, and maintaining data solutions that ensure data integrity and enable effective business intelligence. The role combines technical skills in data migration and ETL processes with an understanding of data governance and reporting tools. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **_Responsibilities_** + Design and execute data conversion strategies for SAP implementations and upgrades, including data extraction, transformation, and loading (ETL) from legacy systems into SAP. + Utilize SAP data migration tools such as SAP Data Services, LSMW, and Migration Cockpit to perform data loads and conversions. + Develop and maintain technical specifications, data mapping documents, and transformation rules. + Collaborate with business and technical teams to gather data requirements and ensure seamless data flow across systems. + Establish and maintain data quality frameworks to ensure the accuracy, consistency, and integrity of master and transactional data in SAP. + Perform data profiling, cleansing, and validation to identify and resolve data discrepancies before and after migration. + Define and monitor data quality metrics and key performance indicators (KPIs). + Work with business data stewards to correct data quality issues and promote data governance policies and standards. + Design, develop, and implement reporting solutions, dashboards, and analytical models using SAP technologies like SAP Analytics Cloud (SAC), SAP BW/4HANA, or SAP Fiori. + Translate business needs into technical specifications for reports and ad-hoc queries. + Optimize report performance and data extraction processes for efficiency. + Provide support and training to end-users on reporting tools to enable data-driven decision-making **_Qualifications_** + Bachelor's Degree in related field preferred or equivalent work experience preferred + Proven experience in SAP Data Conversions, migrations and ETL processes. + Proficiency with SAP data tools such as SAP Data Services, SAP BW/HANA or SAP Analytics Cloud + Strong knowledge of SQL, data modelling and database concepts + Experience with SAP modules and data structures (e.g., Master Data, Financials, Supply Chain, OTC, PTP processes). + Excellent analytical, problem solving and communication skills + Ability to work both independently and collaboratively with cross-functional teams **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 60d+ ago
  • QA Analyst

    Mployer Advisor

    Quality assurance lead job in Nashville, TN

    Mployer Advisor's platform empowers organizations to drive more informed insurance and employee benefit decisions via unprecedented transparency. Insurance brokerage is quietly one of the largest and most influential segments in the US economy, and significantly impacts what nearly half of all Americans pay for health insurance and total benefit costs each month. Greater transparency for employers leads to higher quality, cost effective insurance for employers and employees. The Mployer Advisor platform includes two exclusive features for all employers to use when evaluating insurance options: The industry's first insurance brokerage rating system, M Score, that uses proprietary algorithms to generate an unbiased score based on a brokerage's range of experience. Over 25,000 reviews of insurance advisors consolidated in one location. If you have a positive, proactive approach and want to contribute to improving the US insurance landscape, Mployer Advisor is a great fit for you. Job Description Mployer Advisor is hiring a QA Analyst to be a part of an expanding development team to quickly grow and scale our web platform with modern technologies. You will work with a team of full stack developers and a Product Owner to build and position several high-quality products for employers and brokers. To succeed in this role, you must be highly collaborative, urgent to achieve outcomes, customer-oriented, and very detail oriented. You must be an ambassador for quality, and ensure quality is everyone's job. You will be responsible for ensuring testing is efficient and high functioning software is deployed. Your role here is vitally important to the next stage of growth and scale for our ambitious journey. Qualifications Lead in the preparation, and execution of testing strategies including Functional, System Integration, Performance, and User Acceptance test definitions Think outside the box in a creative fashion to find edge cases and ways to break new features Full collaboration and investment in acceptance criteria and breaking down of work as a team Conduct test regression strategy reviews with the full team to ensure understanding of the problem being solved, resulting in reasonable test coverage Manage daily testing, defect tracking and resolution progress Conduct testing postmortems to define and document lessons learned and translate them into improvements to the QA approach Fully document test cases and keep them maintained. The managed test suite must be the backbone and relied on for full regression and integration tests Execute manual test cases/steps; update documentation accordingly with results Detail documentation of defects to facilitate the recreation of the defect by the development team Escalate risks and issues to the team and leadership Create and maintain any regression tests Other duties as assigned BA/BS degree or equivalent work experience Possess a strong sense of thoughtful urgency Minimum 3 years of experience in Agile teams Deep experience with both Scrum and Kanban High degree of emotional intelligence, empathy, ability to influence others, and desire to collaborate Experience leveraging test case management suites Experience with testing technologies such as Selenium, JMeter, etc. is a plus Experience load testing software Additional Information All your information will be kept confidential according to EEO guidelines.
    $60k-77k yearly est. 60d+ ago

Learn more about quality assurance lead jobs

How much does a quality assurance lead earn in Nashville, TN?

The average quality assurance lead in Nashville, TN earns between $61,000 and $103,000 annually. This compares to the national average quality assurance lead range of $72,000 to $123,000.

Average quality assurance lead salary in Nashville, TN

$79,000

What are the biggest employers of Quality Assurance Leads in Nashville, TN?

The biggest employers of Quality Assurance Leads in Nashville, TN are:
  1. August Bioservices
  2. Maximus
  3. Cayuse Holdings
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