How to hire a quality assurance representative

How to hire a quality assurance representative, step by step

Here's a step-by-step quality assurance representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a quality assurance representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new quality assurance representative
• Step 8: Go through the hiring process checklist

What does a quality assurance representative do?

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1. Identify your hiring needs

   The quality assurance representative hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A quality assurance representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, quality assurance representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of quality assurance representative salaries for various roles:

   Type of Quality Assurance Representative	Description	Hourly rate
   Quality Assurance Representative		$11-37
   Quality Analyst	Pumpers are individuals who take responsibility for setting the pumping system controls for product maximization. Their job requires them to set density, concentration, rate, and pressure... Show more	$26-44
   Engineer Lead Quality Assurance Lead	Engineer Lead Quality Assurance Leads are responsible for managing the designing and operations of hardware or software testing. Their duties include developing testing plans, implement risk mitigation strategies, communicate process improvements to cross-teams such as marketing and engineering, resolve the conflict between teams, and ensures product or software adheres to the organization and industry standards... Show more	$40-68

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Maintenance Procedures
   • Patients
   • Safety Procedures
   • Corrective Action
   • Management System
   • GMP
   • ISO
   • Internal Audit
   • Quality Standards
   • Continuous Improvement
   • Safety Regulations
   • Quality System
   • Outbound Calls
   • Process Improvement

   Check all skills

   Responsibilities:

   • Manage inventory and all QAE functions.
   • Lead a 20-man team of avionics technicians to troubleshoot and repair a new UHF/VHF radio system install in two mission aircraft.
   • Lead cross functional project team to build user-friendly windows base customer support applications which interface with the OmniPlan/OmniPlus mainframe application.
   • Evaluate manufacturing methodologies for GMP's; design and implement new methods to address and correct product manufacturing quality issues.
   • Conduct regulatory and GCP training sessions.
   • Maintain current knowledge of contracts, modifications, PWS and QASP and relate documents.

   More quality assurance representative duties

3. Make a budget

   Including a salary range in the quality assurance representative job description is a good way to get more applicants. A quality assurance representative salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a quality assurance representative in Alabama may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level quality assurance representative. Additionally, a quality assurance representative with lots of experience in the field may command a higher salary as a result.

   Average quality assurance representative salary

   $43,867yearly

   $21.09 hourly rate

   ---

   Entry-level quality assurance representative salary

   $24,000 yearly salary

   Updated December 22, 2025

   Average quality assurance representative salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$62,620	$30
   2	Washington	$62,149	$30
   3	Maryland	$56,299	$27
   4	Oregon	$55,120	$27
   5	Connecticut	$53,758	$26
   6	Pennsylvania	$53,329	$26
   7	Virginia	$52,539	$25
   8	New York	$51,298	$25
   9	North Carolina	$51,058	$25
   10	Ohio	$50,274	$24
   11	Hawaii	$50,178	$24
   12	Michigan	$49,475	$24
   13	Arizona	$48,728	$23
   14	Indiana	$48,621	$23
   15	New Hampshire	$47,949	$23
   16	Texas	$47,300	$23
   17	Georgia	$46,398	$22
   18	Tennessee	$46,154	$22
   19	New Mexico	$43,879	$21
   20	Louisiana	$42,536	$20

   Average quality assurance representative salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Eli Lilly and Company	$94,517	$45.44	35
   2	Eastman	$81,595	$39.23
   3	Planate Management Group	$68,886	$33.12
   4	General Dynamics Mission Systems	$62,425	$30.01
   5	Stryker	$59,561	$28.64	37
   6	Wsp USA Buildings Inc.	$58,850	$28.29	40
   7	DuPont	$56,354	$27.09	8
   8	Quad	$55,843	$26.85	7
   9	Pacific Architects and Engineers	$55,534	$26.70
   10	Kasai North America	$55,330	$26.60	2
   11	The Timken Company	$54,599	$26.25	9
   12	Schaller Group	$54,129	$26.02	2
   13	Henry Schein	$51,300	$24.66	5
   14	Boeing	$49,177	$23.64	130
   15	ORBIS	$47,671	$22.92
   16	BioLife Solutions	$47,332	$22.76	9
   17	Vigor Industrial	$45,824	$22.03
   18	CVS Health	$45,751	$22.00	139
   19	MOCA Systems	$45,105	$21.69
   20	Kawasaki Rail Car	$45,092	$21.68

4. Writing a quality assurance representative job description

   A quality assurance representative job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a quality assurance representative job description:

   Quality assurance representative job description example

   • Detail oriented with a high level of accuracy when completing work
   • Communicative with strong verbal and written skills
   • Able to organize and prioritize work and logically develop work plans, troubleshoot, solve problems, and make logical decisions
   • Able to work effectively under pressure
   • 2 years of professional experience
   • Experience with Microsoft Office applications required (Excel, Word, PowerPoint, and Outlook)
   • Solid and effective customer service skills, techniques, and strategies
   • Basic knowledge of research methodologies which includes analysis of call recordings

   For more info, please contact Brian at

   About Aston Carter:

   Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

   At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

   Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

   The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

   If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right quality assurance representative for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your quality assurance representative job on Zippia to find and attract quality quality assurance representative candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit quality assurance representatives, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   Sometimes, it's not enough to interview quality assurance representative candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new quality assurance representative

   Once you've selected the best quality assurance representative candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new quality assurance representative. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a quality assurance representative?