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Radio frequency engineer vs customer engineer

The differences between radio frequency engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a radio frequency engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $88,301 average annual salary of a radio frequency engineer.

The top three skills for a radio frequency engineer include test equipment, antenna and system performance. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Radio frequency engineer vs customer engineer overview

Radio Frequency EngineerCustomer Engineer
Yearly salary$88,301$101,212
Hourly rate$42.45$48.66
Growth rate3%3%
Number of jobs35,15844,709
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does a radio frequency engineer do?

A radio frequency engineer, also known as RF engineer, specializes in designing and developing communication systems using radio waves. One of their primary responsibilities revolves around creating networks and systems and testing equipment. They make sure that equipment is up to high standards by traveling to different areas as needed, troubleshooting issues to identify the root of problems and performing corrective measures required. Furthermore, a radio frequency engineer must continuously optimize equipment quality and ensure efficiency while adhering to the laws and regulations.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Radio frequency engineer vs customer engineer salary

Radio frequency engineers and customer engineers have different pay scales, as shown below.

Radio Frequency EngineerCustomer Engineer
Average salary$88,301$101,212
Salary rangeBetween $67,000 And $115,000Between $77,000 And $131,000
Highest paying CityCupertino, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyMetaGoogle
Best paying industryTechnologyStart-up

Differences between radio frequency engineer and customer engineer education

There are a few differences between a radio frequency engineer and a customer engineer in terms of educational background:

Radio Frequency EngineerCustomer Engineer
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Radio frequency engineer vs customer engineer demographics

Here are the differences between radio frequency engineers' and customer engineers' demographics:

Radio Frequency EngineerCustomer Engineer
Average age4545
Gender ratioMale, 91.1% Female, 8.9%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.6% Unknown, 4.6% Hispanic or Latino, 10.3% Asian, 20.7% White, 59.6% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between radio frequency engineer and customer engineer duties and responsibilities

Radio frequency engineer example responsibilities.

  • Manage joint projects together with Samsung, Motorola, etc.
  • Lead the development of the security layer of Wi-Fi on Sandbridge's proprietary platform.
  • Assist with live broadcasts, update the community calendar, manage WCJW Facebook page.
  • Process improvement efforts and/or other opportunities to automate these processes with computer applications with C++ and/or Java where applicable.
  • Measure stationary test for DL and UL throughput using iPerf.
  • Advance WLAN troubleshooting on WLAN infrastructures, as well as surveying using AirMagnet.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Radio frequency engineer vs customer engineer skills

Common radio frequency engineer skills
  • Test Equipment, 9%
  • Antenna, 7%
  • System Performance, 4%
  • System Design, 4%
  • Troubleshoot, 4%
  • Macro, 3%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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