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What does a sales support assistant do?

Updated January 8, 2025
7 min read

A sales support assistant helps the sales team by providing them with all the necessary sales products to properly execute their mission and objectives. Their duties and responsibilities are maintaining sales databases, responding to customer's inquiries on products and services, and scheduling and organizing sales meetings.

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Sales support assistant responsibilities

Here are examples of responsibilities from real sales support assistant resumes:

  • Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
  • Develop and maintain various spreadsheets, databases and PowerPoint presentations.
  • Create client budgeting proposals using PowerPoint and organize validation meetings.
  • Optimize operational and financial performance and efficiency by strategically overseeing and managing reports and tracking payroll for the sales staff.
  • Travel with EVP to all executive meetings.
  • Provide accurate pricing and process detailed production orders utilizing AS400 system.

Sales support assistant skills and personality traits

We calculated that 27% of Sales Support Assistants are proficient in Customer Service, PowerPoint, and Sales Support. They’re also known for soft skills such as Organizational skills, Writing skills, and Interpersonal skills.

We break down the percentage of Sales Support Assistants that have these skills listed on their resume here:

  • Customer Service, 27%

    Acted as a liaison between segment and corporate headquarters for accounting, customer service/freight forwarding, marketing/research and purchasing/vendor relations.

  • PowerPoint, 12%

    Developed and maintained various spreadsheets, databases and PowerPoint presentations.

  • Sales Support, 8%

    Provided sales support to financial representatives through contacting and scheduling appointments with existing clients.

  • Client Relationships, 6%

    Render assistance in performing administrative tasks related to client relationships and identification of service and sales needs.

  • Data Entry, 4%

    Performed data entry for the sales administration department, Keyed payroll via E-Link software for the Sales Representatives.

  • CRM, 4%

    Earned Gold-Level Recognition for managing the adoption of new performance management systems and CRM platform for two occasions.

Most sales support assistants use their skills in "customer service," "powerpoint," and "sales support" to do their jobs. You can find more detail on essential sales support assistant responsibilities here:

Organizational skills. To carry out their duties, the most important skill for a sales support assistant to have is organizational skills. Their role and responsibilities require that "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Sales support assistants often use organizational skills in their day-to-day job, as shown by this real resume: "create powerpoint presentations, organizational charts and marketing materials for the sales and operations team. "

Writing skills. Many sales support assistant duties rely on writing skills. "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers," so a sales support assistant will need this skill often in their role. This resume example is just one of many ways sales support assistant responsibilities rely on writing skills: "provide sales support, underwriting and analysis. "

Interpersonal skills. This is an important skill for sales support assistants to perform their duties. For an example of how sales support assistant responsibilities depend on this skill, consider that "secretaries and administrative assistants interact with clients, customers, or staff." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a sales support assistant: "perform general administrative duties and data entry into the system.strong interpersonal & organizational skills. ".

Most common sales support assistant skills

The three companies that hire the most sales support assistants are:

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Compare different sales support assistants

Sales support assistant vs. Administrative support

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

The annual salary of administrative supports is $1,276 higher than the average salary of sales support assistants.While their salaries may differ, the common ground between sales support assistants and administrative supports are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like customer service, powerpoint, and data entry.

There are some key differences in the responsibilities of each position. For example, sales support assistant responsibilities require skills like "sales support," "strong computer," "client relationships," and "cross-selling." Meanwhile a typical administrative support has skills in areas such as "payroll," "phone calls," "patients," and "excellent organizational." This difference in skills reveals the differences in what each career does.

Administrative supports really shine in the technology industry with an average salary of $40,623. Comparatively, sales support assistants tend to make the most money in the government industry with an average salary of $39,780.The education levels that administrative supports earn slightly differ from sales support assistants. In particular, administrative supports are 2.5% more likely to graduate with a Master's Degree than a sales support assistant. Additionally, they're 0.3% more likely to earn a Doctoral Degree.

Sales support assistant vs. Support

A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.

Support positions earn lower pay than sales support assistant roles. They earn a $189 lower salary than sales support assistants per year.A few skills overlap for sales support assistants and supports. Resumes from both professions show that the duties of each career rely on skills like "customer service," "powerpoint," and "data entry. "

Each career also uses different skills, according to real sales support assistant resumes. While sales support assistant responsibilities can utilize skills like "sales support," "strong computer," "client relationships," and "cross-selling," supports use skills like "cash management," "customer satisfaction," "ladders," and "basic math."

On average, supports earn a lower salary than sales support assistants. Some industries support higher salaries in each profession. Interestingly enough, supports earn the most pay in the professional industry with an average salary of $50,563. Whereas sales support assistants have higher pay in the government industry, with an average salary of $39,780.Average education levels between the two professions vary. Supports tend to reach similar levels of education than sales support assistants. In fact, they're 2.0% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

Sales support assistant vs. Inside sales associate

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

On average scale, inside sales associates bring in higher salaries than sales support assistants. In fact, they earn a $4,271 higher salary per year.Using the responsibilities included on sales support assistants and inside sales associates resumes, we found that both professions have similar skill requirements, such as "sales support," "data entry," and "crm.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a sales support assistant is likely to be skilled in "customer service," "powerpoint," "strong computer," and "client relationships," while a typical inside sales associate is skilled in "inside sales," "strong customer service," "customer satisfaction," and "work ethic."

Inside sales associates make a very good living in the health care industry with an average annual salary of $47,342. On the other hand, sales support assistants are paid the highest salary in the government industry, with average annual pay of $39,780.Most inside sales associates achieve a similar degree level compared to sales support assistants. For example, they're 0.3% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.

Sales support assistant vs. Administrative support specialist

An administrative support specialist is an individual who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.

Administrative support specialists average a higher salary than the annual salary of sales support assistants. The difference is about $1,828 per year.While their salaries may vary, sales support assistants and administrative support specialists both use similar skills to perform their duties. Resumes from both professions include skills like "customer service," "powerpoint," and "data entry. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "sales support," "strong computer," "client relationships," and "cross-selling" are skills that commonly show up on sales support assistant resumes. On the other hand, administrative support specialists use skills like patients, office procedures, strong customer service, and provides administrative support on their resumes.administrative support specialists enjoy the best pay in the government industry, with an average salary of $42,241. For comparison, sales support assistants earn the highest salary in the government industry.administrative support specialists reach similar levels of education compared to sales support assistants, in general. The difference is that they're 3.2% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

Types of sales support assistant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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