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The differences between senior control systems engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior control systems engineer and a customer engineer. Additionally, a senior control systems engineer has an average salary of $109,721, which is higher than the $101,212 average annual salary of a customer engineer.
The top three skills for a senior control systems engineer include MATLAB, C++ and project management. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Senior Control Systems Engineer | Customer Engineer | |
| Yearly salary | $109,721 | $101,212 |
| Hourly rate | $52.75 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 154,439 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
As senior control systems engineer's main task is to provide automatic solutions to their company through technologies such as DCS, PLC, and custom-built panels. They are responsible for designing and analyzing control systems for their company and identifying any potential issues. They troubleshoot the malfunctions within the control systems of the company. In addition to that, they provide the company with system designs and engineering tasks.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Senior control systems engineers and customer engineers have different pay scales, as shown below.
| Senior Control Systems Engineer | Customer Engineer | |
| Average salary | $109,721 | $101,212 |
| Salary range | Between $84,000 And $142,000 | Between $77,000 And $131,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Apple | |
| Best paying industry | Energy | Start-up |
There are a few differences between a senior control systems engineer and a customer engineer in terms of educational background:
| Senior Control Systems Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior control systems engineers' and customer engineers' demographics:
| Senior Control Systems Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 93.1% Female, 6.9% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.2% Asian, 14.9% White, 64.2% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |