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The differences between senior electronic engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior electronic engineer and a customer engineer. Additionally, a senior electronic engineer has an average salary of $106,931, which is higher than the $101,212 average annual salary of a customer engineer.
The top three skills for a senior electronic engineer include power electronics, analog and C++. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Senior Electronic Engineer | Customer Engineer | |
| Yearly salary | $106,931 | $101,212 |
| Hourly rate | $51.41 | $48.66 |
| Growth rate | 3% | 3% |
| Number of jobs | 63,815 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 46% |
| Average age | 45 | 45 |
| Years of experience | 6 | 6 |
A Senior Electronics Engineer is responsible for the directive development of communication systems, the field support design, equipment modifications, and technical issuances. This position demands knowledge in applied engineering principles to analyze and test electronic system performances or applications, technical documentation, producing engineering prototypes, and developing software. These professionals work with different equipment, from phones to PCs and even medical equipment or military systems. A Senior Electronics Engineer's tasks include checking the quality of the equipment they are using and ensuring that projects are cost-efficient, completed on time, and safe.
A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.
Senior electronic engineers and customer engineers have different pay scales, as shown below.
| Senior Electronic Engineer | Customer Engineer | |
| Average salary | $106,931 | $101,212 |
| Salary range | Between $80,000 And $141,000 | Between $77,000 And $131,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Apple | |
| Best paying industry | Automotive | Start-up |
There are a few differences between a senior electronic engineer and a customer engineer in terms of educational background:
| Senior Electronic Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northeastern University | Stanford University |
Here are the differences between senior electronic engineers' and customer engineers' demographics:
| Senior Electronic Engineer | Customer Engineer | |
| Average age | 45 | 45 |
| Gender ratio | Male, 96.3% Female, 3.7% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 4.7% Unknown, 4.7% Hispanic or Latino, 11.0% Asian, 15.9% White, 63.5% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |