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The differences between senior supplier quality engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior supplier quality engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a senior supplier quality engineer has an average salary of $91,025, which is higher than the $90,379 average annual salary of a product support engineer.
The top three skills for a senior supplier quality engineer include continuous improvement, sigma and ISO. The most important skills for a product support engineer are product support, technical support, and troubleshoot.
| Senior Supplier Quality Engineer | Product Support Engineer | |
| Yearly salary | $91,025 | $90,379 |
| Hourly rate | $43.76 | $43.45 |
| Growth rate | 10% | 2% |
| Number of jobs | 74,475 | 201,554 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 66% |
| Average age | 42 | 41 |
| Years of experience | 4 | 6 |
A senior supplier quality engineer is in charge of overseeing the delivery of supplies in a company, ensuring its quality and efficiency by designing and developing quality assurance systems and procedures. Their responsibilities include gathering and analyzing data, analyzing existing systems to identify areas needing improvement, and implementing solutions against problem areas. They may also monitor the performance of the suppliers, building positive relationships with them. Furthermore, a senior supplier quality engineer must maintain an active communication line with staff, all while enforcing the company's policies and regulations.
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
Senior supplier quality engineers and product support engineers have different pay scales, as shown below.
| Senior Supplier Quality Engineer | Product Support Engineer | |
| Average salary | $91,025 | $90,379 |
| Salary range | Between $71,000 And $115,000 | Between $67,000 And $121,000 |
| Highest paying City | Mountain View, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Apple | Apple |
| Best paying industry | Health Care | Technology |
There are a few differences between a senior supplier quality engineer and a product support engineer in terms of educational background:
| Senior Supplier Quality Engineer | Product Support Engineer | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 66% |
| Most common major | Mechanical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between senior supplier quality engineers' and product support engineers' demographics:
| Senior Supplier Quality Engineer | Product Support Engineer | |
| Average age | 42 | 41 |
| Gender ratio | Male, 86.8% Female, 13.2% | Male, 80.7% Female, 19.3% |
| Race ratio | Black or African American, 4.6% Unknown, 3.9% Hispanic or Latino, 11.3% Asian, 13.1% White, 66.9% American Indian and Alaska Native, 0.2% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 5% |