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Senior supplier quality engineer vs product support engineer

The differences between senior supplier quality engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a senior supplier quality engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a senior supplier quality engineer has an average salary of $91,025, which is higher than the $90,379 average annual salary of a product support engineer.

The top three skills for a senior supplier quality engineer include continuous improvement, sigma and ISO. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Senior supplier quality engineer vs product support engineer overview

Senior Supplier Quality EngineerProduct Support Engineer
Yearly salary$91,025$90,379
Hourly rate$43.76$43.45
Growth rate10%2%
Number of jobs74,475201,554
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a senior supplier quality engineer do?

A senior supplier quality engineer is in charge of overseeing the delivery of supplies in a company, ensuring its quality and efficiency by designing and developing quality assurance systems and procedures. Their responsibilities include gathering and analyzing data, analyzing existing systems to identify areas needing improvement, and implementing solutions against problem areas. They may also monitor the performance of the suppliers, building positive relationships with them. Furthermore, a senior supplier quality engineer must maintain an active communication line with staff, all while enforcing the company's policies and regulations.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Senior supplier quality engineer vs product support engineer salary

Senior supplier quality engineers and product support engineers have different pay scales, as shown below.

Senior Supplier Quality EngineerProduct Support Engineer
Average salary$91,025$90,379
Salary rangeBetween $71,000 And $115,000Between $67,000 And $121,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleApple
Best paying industryHealth CareTechnology

Differences between senior supplier quality engineer and product support engineer education

There are a few differences between a senior supplier quality engineer and a product support engineer in terms of educational background:

Senior Supplier Quality EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Senior supplier quality engineer vs product support engineer demographics

Here are the differences between senior supplier quality engineers' and product support engineers' demographics:

Senior Supplier Quality EngineerProduct Support Engineer
Average age4241
Gender ratioMale, 86.8% Female, 13.2%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.6% Unknown, 3.9% Hispanic or Latino, 11.3% Asian, 13.1% White, 66.9% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between senior supplier quality engineer and product support engineer duties and responsibilities

Senior supplier quality engineer example responsibilities.

  • Lead Kaizen events at suppliers and internally to resolve issues and promote teamwork.
  • Manage MRB team of non-conforming parts disposition and work closely with suppliers and internal cross-functional departments to resolve quality issues.
  • Program manage inter-departmental NPI activities.
  • Process validation include SPC testing and validation using MiniTab.
  • Maintain product integrity by ensuring parts provide to manufacturing meet quality standards for engineering specifications, including ISO standards.
  • Train suppliers in constructing FMEA's.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Senior supplier quality engineer vs product support engineer skills

Common senior supplier quality engineer skills
  • Continuous Improvement, 8%
  • Sigma, 6%
  • ISO, 5%
  • Product Quality, 4%
  • Supplier Performance, 4%
  • Quality Standards, 3%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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