Senior telecom analyst vs provisioning analyst

Differences between senior telecom analyst and provisioning analyst duties and responsibilities

Senior telecom analyst example responsibilities.

• Lead external DNS management for all external domains to point names to IP addresses to avoid / minimize service interruption windows.
• Manage all phases of an enterprise-wide telecommunication strategic plan, which focuse on reducing aging infrastructure and implementing new systems.
• Develop standards for new phone system and advise on best practices for transitioning from PBX and key systems to Cisco VoIP.
• Add, moves and changes for existing and new users on digital sets and IP sets.
• Work with users to understand problems and opportunities, complete business and systems analysis for VOIP project.
• Author to documentation for best practices, internal audits, and PCI/DSS compliance of IVR call recording.
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Provisioning analyst example responsibilities.

• Manage the SharePoint site for team collaboration.
• Manage a customer base to maintain satisfaction levels and help with the provision of new services of VoIP.
• Manage efforts across business units, Telecom functional areas, carriers, and vendors to meet business/technical requirements.
• Achieve accelerated delivery dates by creating a more efficient process for ordering EarthLink DSL for internal business lines.
• Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
• Review accuracy and submit orders for T1, ISDN, DSL and other services to various vendors.
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