Senior telecom analyst vs telecom analyst

Differences between senior telecom analyst and telecom analyst duties and responsibilities

Senior telecom analyst example responsibilities.

• Lead external DNS management for all external domains to point names to IP addresses to avoid / minimize service interruption windows.
• Manage all phases of an enterprise-wide telecommunication strategic plan, which focuse on reducing aging infrastructure and implementing new systems.
• Develop standards for new phone system and advise on best practices for transitioning from PBX and key systems to Cisco VoIP.
• Add, moves and changes for existing and new users on digital sets and IP sets.
• Work with users to understand problems and opportunities, complete business and systems analysis for VOIP project.
• Author to documentation for best practices, internal audits, and PCI/DSS compliance of IVR call recording.
Show more

Telecom analyst example responsibilities.

• Lead project teams to implement solutions ranging from new MPLS/Internet circuit installations and Cisco VPN solutions to completely new site roll-outs.
• Schedule and manage Polycom video calling equipment as needed.
• Assist in the PBX upgrade from a G3r environment to an S8730 VOIP environment with Avaya G650's.
• Administer ACD split/skill reports and vectoring using CMS.
• Set up and modify all ACD reporting for individual departments.
• Produce high volumes of RF work orders accurately and efficiently.
Show more