Senior telecom analyst work from home jobs

The Telecommunications Analyst III performs administration, operations, and maintenance of IP PBX phone systems and associated applications including escalated support for troubleshooting and problem resolution of voice related issues. This role performs under minimum supervision of the Technical Support Manager and assists with consultation to business unit management and staff for telecommunications design and configuration in a multi-location environment. Responsibilities Designs, maintains, and implements call routing changes to Auto Call Distributor (ACD) for Contact Centers and other department operations. Experienced with ACD concepts and programming of VDNs, Vectors, and Skills. Understands ACD Reporting systems and assists business unit management with reading and evaluating ACD reports for service levels, trends, and other statistics. Configures and manages SIP and H323 based telephony equipment and applications. Coordinates the installation of systems and applications and coordinates the resolution of telephony problems, malfunctions, hardware, and software upgrades. Delivers orientation and training to other business unit employees. Designs and implements call handling and trunk/traffic configuration changes. Develops and updates procedures and support documentation for IP PBX phonesystems administration and end user support. Identifies, diagnoses, and resolves problems affecting call quality. Maintains business relationship with Telecommunications vendors and carriers. Manages the provisioning of corporate cellular telephone products and services. Monitors reliability, performance, recoverability, and security of telephony server hardware, operating systems, and certain infrastructure applications. Participates in disaster recovery planning and simulations. Performs complex testing; identifies and resolves complex problems affecting performance; and monitors IP telephony resources. Assists Tech Support Management in negotiating various voice and data contracts to support business requirements. Reviews and analyzes monthly voice and data carrier phone bills And services for accuracy of charges and potential billing errors. Supports Finance and Accounting departments with budgetary analysis of telecommunication costs. Assists in developing presentations of information to management. Works within and directly impacts their function, occasionally interacts with other departments. Other duties as assigned Qualifications Education Min/Preferred: Preferred Education Level: 4 Year / Bachelors Degree Description: Bachelor's degree in related field and project management experience preferred. Experience Minimum Years of Experience: 4 Preferred Years of Experience: 6 Comments: Must have a demonstrated thorough working knowledge and 4-6 years of and hands-on experience with IP/PBX phone systems administration and a working knowledge of telecommunications concepts, practices, and procedures such as telephony translations and Auto Call Distribution. Knowledge, Skills & Ability Must have successfully completed Avaya Administration training or possess demonstrated experience. Must have a working knowledge of the Microsoft suite of office products. Experience with LAN/WAN networking concepts as related to IP PBX phone systems to include Session Initiation Protocol (SIP) and Quality of Service (QOS). Strong customer service & communication skills. Must demonstrate analytical skills. Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement. Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $36.32 - USD $54.48 /Hr.

Actalent connects passion with purpose. We are supporting critical engineering and sciences initiatives that advance how companies serve the world. With almost 40 years of experience, our scalable talent solutions and engineering and sciences services provide the expertise our customers need to achieve more. We are seeking a highly motivated and experienced Electrical Engineer with a Professional Engineer (PE) license to join our team. This role involves supporting the design and integration of power distribution and telecom network infrastructure. You will work closely with cross-functional teams to deliver high-quality, code-compliant, and cost-effective engineering solutions for critical infrastructure projects. Responsibilities * Develop engineering and construction work packages, BOMs, and documentation for new installations, upgrades, and maintenance projects, including fiber optics, SCADA, RTU, and LAN/WAN systems. * Prepare and review substation and telecom construction drawings such as one-line diagrams, schematics, front views, and wiring diagrams. * Design, mark-up, and oversee detailed engineering drawings, specifications, and calculations. * Redesign electrical and/or physical drawings/documentation using engineering software like AutoCAD and Bluebeam. * Prepare and review substation construction drawings, including electrical arrangements, plan and section views, grounding, cable, and conduit drawings. * Review and conduct studies such as lightning protection, grounding, and equipment replacement and repair for substations. * Conduct studies like battery sizing, AC and DC station service sizing, voltage drop, and CT saturation. * Coordinate with clients, internal/external teams, contractors, vendors, and regulatory agencies for successful project execution. * Conduct site surveys and inspections to assess existing infrastructure, including feasibility studies and risk analyses. * Maintain accurate records of client files and design modifications. * Manage and design multiple projects simultaneously. * Ensure compliance with ANSI, NESC, NEC, IEEE, and utility-specific standards. * Provide technical leadership and mentorship to junior engineers or other team members. Essential Skills * Bachelor's degree in electrical engineering from an ABET-accredited program or a related field. * Active Professional Engineer (PE) license is required, preferably in Nevada and Indiana, or the ability to quickly obtain it. * Minimum 5 years of experience in utilities working with substations and telecom engineering. * Proficiency with AutoCAD, Bluebeam, or similar tools. Requisite Abilities and Skills: * Familiarity with IEC 61850 and SEL/GE relays is a plus. * Strong understanding of telecom protocols (e.g., TCP/IP, SNMP, Modbus). * Excellent communication, documentation, and project management skills. * Experience with substation electrical systems and (example: switchgear, comm shelters, control houses.) * Strong project/time management and organizational skills. * Excellent written and verbal communication skills. * Ability to work independently and as part of a team. Job Type & Location This is a Permanent position based out of Tulsa, OK. Pay and Benefits The pay range for this position is $62.50 - $86.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 15, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Job Description Acumen Technology is looking for confident and passionate NOC Analyst to join our team. We want IT professionals that understand that the client's experience is as important as knowing the right buttons to press, and that you can have fun while you work. Based out of the Music City, Nashville, TN, Acumen Technology is a leading IT Managed Services Provider focusing on financial institutions, healthcare, and other industries that are serious about security and doing IT right. Being a member of our team means weekly in-office lunches, awesome company events, a comprehensive benefits package, and, most importantly, training in the ability to hold conversations using nothing but GIFs. Main Responsibilities: Client Backup Checks. Review and verify the success of scheduled backups across multiple platforms and clients. Alerts Triage. Review and troubleshoot any automated alerts that generate from our systems on a daily basis. Service Tickets. Triage and troubleshoot tickets assigned to the team. Escalate to higher tier resources as needed Additional Responsibilities: Disaster Recovery Tests. Deploy and document virtual environments for clients in the cloud, utilizing their backup solution to perform the tests. New Client Onboardings. Assist with new clients as they are onboarded into Acumen's systems. Manage the monitoring, management, and security tools and technologies that Acumen uses across our clients. Seek to improve monitoring capabilities with existing tools and finding new solutions Track time and details on appropriate service tickets as work is performed Client Communication Supports our core values and commit to always improving. Have fun working. Be serious about mastering technology. Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics. Be in the Middle, TN area or willing to relocate. Work From Home/In Office: Acumen Technology is a hybrid workplace, and we support a work from home environment some days. We provide all the technology you'll need for a comfortable work from home office. We also have in-office days because we love the collaboration and comradery that comes from group interaction. Acumen's Commitment to our Employees: We will do everything we can to aid your growth in the IT field, while having fun along the way. Wherever life takes you, we want Acumen to have helped you get there. Requirements We are a hybrid work environment. Applicants should be located in or around the Nashville area for those days that we are in the office Intermediate understanding of operating systems, business applications, printing systems, and network systems. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment.. Must be able to lift up to 50 pounds and be able to be on your feet for extended periods of time Benefits 45,000-52,000 based on experience Hybrid workplace 100% employer paid health insurance (medical and dental) Mileage and phone reimbursement Fun working environment and culture 401k with a maximum 4% match. Acumen Technology Core Values: Intentional Everything Deliver with Confidence & Passion I've Got Your Back Adapt & Overcome

Grow your career with the industry leader in behavioral health - Proud Moments ABA. Proud Moments ABA provides the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and experience with our innovative treatment techniques to change our clients' lives. Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior Analysts (BCBA's) to join our team as full-time or part-time clinical experts. As a Proud Moments BCBA, you'll enjoy professional respect, recognition, and rewards: Competitive compensation + robust/achievable quarterly bonus program Meaningful work-life balance with flexible working schedules (full or part-time) Multi-tiered clinical team; both at the local and regional level designed to ensure you feel supported in your day to day Advanced, easy-to-use tools that simplify data collection and charting The best of both worlds - the resources of a large organization combined with the collegiality and support of the local care team Enhanced Behavior Technician onboarding/training, to support continuity in services for our learners Continuous professional development through our free monthly CEU accredited courses and over 200 hours of archived CEUs available Comprehensive benefits package for full-time employees, including: PTO/flexible holidays Medical, dental and vision coverage 401K retirement savings program Employee Assistance Programs Responsibilities As a Proud Moments BCBA, you'll be challenged to realize your professional potential. Key responsibilities as a BCBA include: Utilize your expertise to develop and supervise the implementation of targeted interventions that change the lives of children with autism Share in the achievements of your clients as they develop positive behaviors and learn new skills Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations Advocate for your clients by monitoring for potential issues and communicating concerns Share your knowledge and experience through direct supervision, support, training, and orientation of our growing team of behavioral technicians Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old Qualifications As an ideal BCBA candidate, you bring to Proud Moments ABA the following qualifications: Master's degree in behavioral analysis, education, psychology, or a related field Current BCBA license (depending on state) or sitting for your exam in the next 3 months- students are welcome! Demonstrated skills implementing applied behavioral analysis (ABA) with children with Autism Spectrum Disorder or related disorders Ability to administer and interpret a variety of clinical assessments Excellent clinical competence and judgment Commitment to handling confidential information responsibly Exceptional communication, problem-solving, organizational and project management skills while working in a fast-paced environment #BCBA #LI-Onsite Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Telecom Engineer I in the United States. This is a great opportunity for a skilled telecom professional to contribute to the management and optimization of advanced enterprise communication systems. As a Telecom Engineer I, you will play a key role in ensuring high-quality, reliable voice services that support large-scale business operations. Working remotely, you'll collaborate with cross-functional teams to administer Avaya Aura systems, manage outbound campaigns through Proactive Outreach Manager (POM), and ensure seamless integration across communication platforms. This role is ideal for someone passionate about telecom infrastructure, system reliability, and customer engagement technology. Accountabilities: Administer, monitor, and maintain Avaya Aura systems including Communication Manager, Session Manager, System Manager, and Experience Portal. Perform system upgrades, patches, and configuration updates to ensure compliance and optimal performance. Troubleshoot and resolve Tier 2/3 voice and telephony issues, collaborating with vendors when necessary. Design, configure, and manage outbound campaigns (voice, SMS, email) using Avaya POM. Work with internal teams to implement engagement strategies and optimize call performance and completion rates. Maintain SIP trunking, IVR flows, call routing, and integrations with CRM and third-party applications. Produce accurate technical documentation, update configuration records, and generate reports for system optimization. Requirements Associate's degree in Information Systems, Computer Science, or related field, or equivalent hands-on experience. At least 2 years of experience in telecommunications support and VoIP systems management. Strong understanding of Avaya systems, SIP trunking, and routing. Experience troubleshooting circuits, local loops, and drops with vendors. Proficiency in configuring and maintaining VoIP systems and related hardware/software. Strong analytical and problem-solving skills with the ability to communicate complex information clearly. Excellent written and verbal communication skills in English. Ability to work independently and effectively in a remote, team-oriented environment. Preferred: strong attention to detail, adaptability to change, and experience managing multiple concurrent tasks. Benefits Competitive hourly compensation ranging from $34 to $65, based on experience and budget. Fully remote role with flexible working hours and a supportive team environment. Opportunity to work on advanced telecom systems in a fast-evolving, technology-driven environment. Inclusive and collaborative culture valuing diversity, learning, and innovation. Continuous professional growth through hands-on projects and cross-functional collaboration. Jobgether AI Matching Process Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias, focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

Grow your career at Cedars-Sinai! The Enterprise Information Services (EIS) team at Cedars-Sinai understands that true clinical transformation and the optimization of a clinical information systems implementation is fueled through the alignment of the right people, processes, and technologies. Why work here? Cedars-Sinai placed in the top 20 on Newsweek's “World's Best Smart Hospitals 2024” list, which highlights hospitals that have excelled in the utilization of electronic functionalities, telemedicine, digital imaging, artificial intelligence and robotics. The organization's Healthtech excellence was acknowledged again, this time by the esteemed “CHIME Digital Health Most Wired“ recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation. What you will be doing: The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting system, cable assignment system, inventory management (including cellular, wireless and beeper systems), work order and trouble ticket systems. On a real-time basis, responsible for developing customized reports in response to requests from user groups and the development of fraud protection reports that identify possible sources of fraud and abuse. Identifies information relevant to senior management in the day-to-day operations of the medical center, develops customized report summaries and assists in the creation of medical center policies. Responsible for ensuring that charge-back information is appropriately provided to departments and that costs are forecasted based upon identified trend reports. Primary duties include support of corporate cellular accounts and pagers. Works closely with the Senior Telecommunications Engineers to ensure that inventory levels are maintained appropriately, and that system demand is appropriately forecasted. Responsible for identifying incremental costs and negotiating with vendors to ensure that contractual commitments are delivered to the organization in the most cost-effective manner. Works closely with vendors to identify alternative sources for services that are consistent with the organization's financial goals. Responsible for the assignment of telephone numbers enterprise-wide and the documentation of cable as it is added to the facility and utilized by the voice network Technicians. Responsible to procure, provision and support corporate cellular and paging inventory and databases, and to provide end users with support and troubleshooting of these corporate devices. Required to provide consultative support to senior management regarding operational needs identified through the utilization of call accounting and traffic data daily. Accountable for all documentation of the voice network and associated peripheral equipment, including, but not limited to Voice Mail, IVRs and CTI applications. Hybrid Remote = must currently live in Los Angeles area or willing to relocate to LA area for weekly onsite requirements Qualifications Experience Requirements: Three (3) plus years of experience in the delivery of telecommunications. Knowledge of Mobile device support i.e. cellular and pagers experience. MS Word and Excel. Cisco experience and other Telecom support experience. Educational/Certification Requirements: High School Diploma/GED. Bachelor's degree in Information Technology, Healthcare, or related area. (preferred) Cisco certification preferred. (Voice platform) #LI-Hybrid

We are seeking a highly motivated and experienced Electrical Engineer with a Professional Engineer (PE) license to join our team. This role involves supporting the design and integration of power distribution and telecom network infrastructure. You will work closely with cross-functional teams to deliver high-quality, code-compliant, and cost-effective engineering solutions for critical infrastructure projects. Responsibilities * Develop engineering and construction work packages, BOMs, and documentation for new installations, upgrades, and maintenance projects, including fiber optics, SCADA, RTU, and LAN/WAN systems. * Prepare and review substation and telecom construction drawings such as one-line diagrams, schematics, front views, and wiring diagrams. * Design, mark-up, and oversee detailed engineering drawings, specifications, and calculations. * Redesign electrical and/or physical drawings/documentation using engineering software like AutoCAD and Bluebeam. * Prepare and review substation construction drawings, including electrical arrangements, plan and section views, grounding, cable, and conduit drawings. * Review and conduct studies such as lightning protection, grounding, and equipment replacement and repair for substations. * Conduct studies like battery sizing, AC and DC station service sizing, voltage drop, and CT saturation. * Coordinate with clients, internal/external teams, contractors, vendors, and regulatory agencies for successful project execution. * Conduct site surveys and inspections to assess existing infrastructure, including feasibility studies and risk analyses. * Maintain accurate records of client files and design modifications. * Manage and design multiple projects simultaneously. * Ensure compliance with ANSI, NESC, NEC, IEEE, and utility-specific standards. * Provide technical leadership and mentorship to junior engineers or other team members. Essential Skills * Bachelor's degree in electrical engineering from an ABET-accredited program or a related field. * Active Professional Engineer (PE) license is required, preferably in Nevada and Indiana, or the ability to quickly obtain it. * Minimum 5 years of experience in utilities working with substations and telecom engineering. * Proficiency with AutoCAD, Bluebeam, or similar tools. Additional Skills & Qualifications * Knowledge of fiber optic routing, splicing, and design. * Familiarity with utility permitting and regulatory compliance. Work Environment The work environment is a quiet engineering office where engineers will share an office with another engineer. The dress code is business casual, and there is a laid-back feel in the office. Teamwork is highly encouraged and happens frequently. Job Type & Location This is a Contract position based out of Tulsa, OK. Pay and Benefits The pay range for this position is $62.50 - $86.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 5, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Grow your career with the industry leader in behavioral health - Proud Moments ABA. Proud Moments ABA provides the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. As a BCBA, you will combine your knowledge and experience with our innovative treatment techniques to change our clients' lives. Our clinical support team makes sure you are able to focus on providing excellent clinical services to our learners and not administrative work. We are actively seeking Board Certified Behavior Analysts (BCBA's) to join our team as full-time or part-time clinical experts. As a Proud Moments BCBA, you'll enjoy professional respect, recognition, and rewards: Competitive compensation + robust/achievable quarterly bonus program Eligibility for a $10,000 Retention Bonus for newly hired full-time BCBAs Meaningful work-life balance with flexible working schedules (full or part-time) Multi-tiered clinical team; both at the local and regional level designed to ensure you feel supported in your day to day Advanced, easy-to-use tools that simplify data collection and charting The best of both worlds - the resources of a large organization combined with the collegiality and support of the local care team Enhanced Behavior Technician onboarding/training, to support continuity in services for our learners Continuous professional development through our free monthly CEU accredited courses and over 200 hours of archived CEUs available Comprehensive benefits package for full-time employees, including: PTO/flexible holidays Medical, dental and vision coverage 401K retirement savings program Employee Assistance Programs Responsibilities As a Proud Moments BCBA, you'll be challenged to realize your professional potential. Key responsibilities as a BCBA include: Utilize your expertise to develop and supervise the implementation of targeted interventions that change the lives of children with autism Share in the achievements of your clients as they develop positive behaviors and learn new skills Provide caring support during family conversations to ensure parents fully understand assessment results and treatment recommendations Advocate for your clients by monitoring for potential issues and communicating concerns Share your knowledge and experience through direct supervision, support, training, and orientation of our growing team of behavioral technicians Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old Qualifications As an ideal BCBA candidate, you bring to Proud Moments ABA the following qualifications: Master's degree in behavioral analysis, education, psychology, or a related field Current BCBA license (depending on state) or sitting for your exam in the next 3 months- students are welcome! Demonstrated skills implementing applied behavioral analysis (ABA) with children with Autism Spectrum Disorder or related disorders Ability to administer and interpret a variety of clinical assessments Excellent clinical competence and judgment Commitment to handling confidential information responsibly Exceptional communication, problem-solving, organizational and project management skills while working in a fast-paced environment #BCBA This Retention Bonus Opportunity will expire 12/15/25 #LI-Onsite Proud Moments ABA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. In addition to federal law requirements, Proud Moments ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Telecom Engineer IV in United States. This role is ideal for an experienced telecommunications professional who thrives in a hands-on technical environment. You will manage and optimize complex telecom systems, supporting both contact center operations and enterprise infrastructure. The position involves collaborating with cross-functional teams, implementing cost-effective solutions, and ensuring system reliability, security, and performance. You will lead initiatives involving SIP trunking, call center technologies, and business continuity planning. The role offers an opportunity to innovate and improve telecom services while directly contributing to the efficiency and quality of organizational communications. Accountabilities: · Maintain and optimize telecommunication systems, including contact center infrastructure such as Five9 Virtual Call Center (VCC), Avaya CM/CMS, Avaya AEP, Oracle, SBCs, IVR, and call recording systems. · Track telecom invoices, pricing, and billing while supporting Communications-as-a-Service (CaaS) platforms. · Collaborate with network, server, and cross-functional teams to provision infrastructure and integrate telecom systems. · Participate in telecom projects, new initiatives, and vendor interactions with carriers like AT&T, Century Link, and Masergy. · Implement disaster recovery and business continuity plans, performing regular tests and updates. · Monitor system performance continuously, identify inefficiencies, and implement optimization strategies. · Establish quality assurance processes, including call monitoring, metric analysis, and coaching to enhance customer service. Requirements · Bachelor's degree or equivalent experience in a related discipline preferred. · 7+ years of experience in telecommunications engineering or equivalent combination of education and experience. · Extensive knowledge of telecom systems, contact center technologies, and industry processes. · Familiarity with Avaya, Oracle CLI interfaces, and Five9 VCC. · Proficiency in Microsoft Office Suite, particularly Excel and Word. · Strong verbal and written communication skills. · Ability to work under pressure, independently or as part of a team. · Excellent organizational, coordination, and analytical skills. Benefits · Competitive salary range: $97,200 - $133,700. · Bonus eligibility based on individual and company performance. · Medical, Dental, and Vision insurance. · Employer-paid Basic Life Insurance and AD&D; voluntary life insurance options. · Health Care and Dependent Care Flexible Spending Accounts. · Pre-tax and post-tax commuter and parking benefits. · 401(k) retirement plan with company match. · Paid Time Off and Paid Parental Leave. · Short- and long-term disability coverage. · Tuition reimbursement. · Employee discounts on retail, travel, food, and more. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile undergoes our AI-powered screening process designed to identify top talent efficiently and fairly: · 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. · 📊 It compares your profile to the job's core requirements and historical success factors to determine your match score. · 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. · 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is overlooked. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is complete, we share it directly with the company that owns the job opening. Final decisions and next steps, including interviews or additional assessments, are managed by their internal hiring team. Thank you for your interest! #LI-CL1

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. About Vivint At Vivint, we're redefining the smart home experience. Our mission is to make homes smarter, safer, and more connected through cutting-edge technology and exceptional customer service. As a Senior Telecom Engineer, you'll play a pivotal role in shaping how millions of customers interact with Vivint-from support calls to automation triggers-by building seamless, scalable, and intelligent telecom solutions. What You'll Do - Lead the design, deployment, and optimization of Genesys Cloud and Amazon Connect platforms for Vivint's contact center operations - Build and maintain intelligent IVRs, dynamic call flows, and natural language call routing experiences that align with Vivint's smart home ecosystem - Develop and maintain API integrations and data actions to automate workflows and enhance customer interactions - Collaborate with engineering, product, and internal business partners to deliver robust telecom solutions that meet operational and customer experience goals - Monitor and troubleshoot voice infrastructure, ensuring high availability and performance across all channels - Build custom scripts and tools using JavaScript to support advanced call routing, reporting, and integrations - Mentor junior engineers and contribute to Vivint's telecom architecture roadmap - Stay ahead of industry trends and recommend innovations that improve customer experience and operational efficiency What You Bring - High School Diploma or GED required - 5+ years of experience in telecom engineering, with a strong focus on cloud-based contact center technologies - Proven expertise in Genesys Cloud and Amazon Connect, including configuration, routing, and analytics - Demonstrated ability to build IVRs, design call flows, and implement natural language call routing using tools like Lex, Genesys Architect, or equivalent - Solid understanding of RESTful APIs, OAuth, and data actions for platform integrations - Proficiency in JavaScript for scripting and automation - Familiarity with VoIP protocols, SIP, and network diagnostics - Strong communication skills and a collaborative mindset - Ability to work effectively with cross-functional teams and internal business partners Preferred Qualifications - Experience integrating telecom platforms with smart home systems or IoT devices - Knowledge of AWS services like Lambda, S3, and DynamoDB - Certifications in Genesys Cloud or Amazon Connect - Experience with CRM platforms (e.g., Salesforce, Zendesk) Why Vivint? - Work at the intersection of telecom and smart home innovation - Join a mission-driven company that values creativity, ownership, and impact - Competitive compensation, benefits, and opportunities for growth - Be part of a team that's transforming how people live, work, and connect Work Conditions + Hybrid - In office 4 days If you reside in or intend to work remotely from California, Colorado, Connecticut, Hawaii, Illinois, Minnesota, Nevada, New York, Ohio, Washington D.C., Washington State or another state or locality with a pay transparency law, you may contact *************** for compensation information related to this position and other information as required by applicable law. Please include the job title in your request. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

We are seeking a highly motivated and experienced Electrical Engineer with a Professional Engineer (PE) license to join our team. This role involves supporting the design and integration of power distribution and telecom network infrastructure. You will work closely with cross-functional teams to deliver high-quality, code-compliant, and cost-effective engineering solutions for critical infrastructure projects. Responsibilities * Develop engineering and construction work packages, BOMs, and documentation for new installations, upgrades, and maintenance projects, including fiber optics, SCADA, RTU, and LAN/WAN systems. * Prepare and review substation and telecom construction drawings such as one-line diagrams, schematics, front views, and wiring diagrams. * Design, mark-up, and oversee detailed engineering drawings, specifications, and calculations. * Redesign electrical and/or physical drawings/documentation using engineering software like AutoCAD and Bluebeam. * Prepare and review substation construction drawings, including electrical arrangements, plan and section views, grounding, cable, and conduit drawings. * Review and conduct studies such as lightning protection, grounding, and equipment replacement and repair for substations. * Conduct studies like battery sizing, AC and DC station service sizing, voltage drop, and CT saturation. * Coordinate with clients, internal/external teams, contractors, vendors, and regulatory agencies for successful project execution. * Conduct site surveys and inspections to assess existing infrastructure, including feasibility studies and risk analyses. * Maintain accurate records of client files and design modifications. * Manage and design multiple projects simultaneously. * Ensure compliance with ANSI, NESC, NEC, IEEE, and utility-specific standards. * Provide technical leadership and mentorship to junior engineers or other team members. Essential Skills * Bachelor's degree in electrical engineering from an ABET-accredited program or a related field. * Active Professional Engineer (PE) license is required, preferably in Nevada and Indiana, or the ability to quickly obtain it. * Minimum 5 years of experience in utilities working with substations and telecom engineering. * Proficiency with AutoCAD, Bluebeam, or similar tools. Additional Skills & Qualifications * Knowledge of fiber optic routing, splicing, and design. * Familiarity with utility permitting and regulatory compliance. Work Environment The work environment is a quiet engineering office where engineers will share an office with another engineer. The dress code is business casual, and there is a laid-back feel in the office. Teamwork is highly encouraged and happens frequently. Job Type & Location This is a Permanent position based out of Columbus, OH. Pay and Benefits The pay range for this position is $62.50 - $86.54/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 8, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

About the Role iCapital is seeking a highly skilled and motivated Senior Telecom Engineer to lead and scale the enterprise-wide telecom infrastructure, with a strong emphasis on SaaS and CCaaS cloud phone solutions. This role will own the design, implementation, and management of iCapital's contact center platforms and unified communications systems. The ideal candidate will bring deep technical expertise, strategic vision, and hands-on experience in cloud-based telecom environments. Responsibilities Lead all telecom initiatives across the enterprise, including CCaaS platforms and SaaS integrations. Manage all cloud-based phone systems including Genesys, Vonage VCC/VBC, Zoom, and Microsoft Teams. Own vendor relationships and oversee procurement, assignment, and lifecycle management of phone numbers. Design and maintain SIP trunking and VoIP infrastructure, ensuring high availability and performance. Collaborate with cross-functional teams to align telecom solutions with business needs and compliance standards. Monitor and troubleshoot latency, connectivity, and call quality issues across platforms. Maintain comprehensive documentation including network diagrams, SOPs, and telecom asset inventories. Correspond to the Corp-IT team in cross-departmental infrastructure meetings and strategic planning sessions. Ensure compliance with data privacy regulations and industry best practices. Qualifications 8+ years of enterprise networking and telecom support experience 5+ years managing cloud-based telecom systems and contact center platforms Expertise in SIP, RTP, QoS, and VoIP protocols Knowledge of Cisco Meraki, Palo Alto Prisma, and Genesys is a plus Strong communication, documentation, and time management skills Able to thrive in a fast-paced, high-pressure environment Benefits The base salary range for this role is $120,000 to $150,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit **************************************** Twitter: @icapitalnetwork | LinkedIn: ***************************************************** | Awards Disclaimer: ****************************************/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues. Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests. Responsibilities Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings. Investigate telecom usage charges with the help of invoices and customer service representatives. Prepare and ensure that month-end activities are executed on a timely basis, i.e. Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved. Prepare Monthly Reports as required. Resolve Telco and business group queries related to invoices and payments information on a timely basis. Run and analyze reports: AP and Accrual reports. Work with Clients and Internal Sakon representatives during US hours and chase vendors as required. Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects. Skill and Experience Interpersonal skills to work effectively in a team environment. Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word. Understanding of Telecom (primarily cloud service like AWS). Telecom Expense Management and/or Accounts Payable experience preferred Required Education Associate's Degree Oral and written communication skills, able to work effectively with employees both internal and external to the finance function. Effective time management and organization skills with a proven ability to multi-task Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.