Bilingual Medicaid Customer Service Representative
Service specialist job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
Customer service/Pharmacy Tech
Service specialist job in Orlando, FL
Pharmacy Technician /Customer Service
Duration : 06 -months contract (strong potential for full-time conversion)
Pay: $25/hr on W2
Job Description
Pharmacy Technician /Customer Service
Req ID: 36598520
Hiring Manager: Nicole HM
Openings: 4
Start Date: December 15, 2025 (Tentative)
End Date: June 2026 (strong potential for full-time conversion)
Location & Schedule
Hybrid: 3 days onsite / 2 days remote
Onsite Location: Lake Mary, FL
Hours: Monday-Friday, 9:00 AM - 6:00 PM EST
Overtime: Possible
Initial Training: First few weeks fully onsite
Role Overview
The Sales Admin Analyst supports sales and customer-facing operations by managing orders, customer communications, audits, and internal coordination. This is a high-volume, fast-paced role in a large organization that values ownership, adaptability, and teamwork.
This position is well-suited for someone who is organized, proactive, upbeat, and comfortable working independently without micromanagement.
Key Responsibilities
Process and manage customer orders in internal systems
Conduct sales audits and maintain active business records
Manage a shared group email inbox
Communicate directly with customers via email and occasional phone calls
Assist with customer issues and coordinate resolutions
Collaborate with Sales, Operations, and Customer Service teams
Send group communications and maintain organized documentation
Support day-to-day administrative and sales operations
Ideal Candidate Profile
Personality & Work Style
Fun, upbeat, and team-oriented
Self-directed; does not require micromanagement
Highly adaptable to change
Organized, detail-oriented, and reliable
Teachable, eager to learn, and high-producing
Strong work ethic with a positive attitude
Skills
Customer service experience
Moderate Excel skills
Strong written and verbal communication
Ability to manage multiple priorities and shared inboxes
Comfortable working in large, cross-functional teams
Preferred Backgrounds (not strict)
Customer Service Representatives
Pharmacy Technicians
Administrative Assistants
Sales Support / Sales Admin
Teachers
Logistics or Distribution experience
Healthcare or Business college education is a plus
Training & Onboarding
A few weeks of structured, in-house training
System walkthroughs, testing knowledge, and production access
Close support from an internal training team
Customer Service Rep/ Admin
Service specialist job in Orlando, FL
As a Customer Service Representative, you will serve as a key point of contact for customers by handling inquiries, processing orders, and resolving issues with professionalism and efficiency.
Responsibilities:
Process customer orders, calculate pricing, and prepare and send shipment date acknowledgments.
Generate packing lists and freight quotes for outgoing shipments.
Respond promptly to customer inquiries or concerns, including billing and product-related questions.
Compile and prepare data for customer reports as requested.
Support the team in delivering an exceptional customer experience.
Scan, file, and organize orders and related email correspondence in job folders.
Perform additional duties as assigned by management.
Qualifications:
High school diploma or equivalent required
At least 9-12 months of customer service experience
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Personal Lines Customer Service Representative
Service specialist job in Orlando, FL
Join a mission-focused insurance team with a reputation for excellence and community care. We're looking for an experienced Insurance Customer Service Representative (4-40 License required) to provide high-level service and support across personal lines policies.
What You'll Do:
Build and maintain strong, trust-based relationships with personal lines clients.
Manage service needs across personal lines including processing policy changes, endorsements, cancellations, and reinstatements.
Submit applications for quotes on new and renewal business.
Review insurance documentation for completeness and accuracy.
Issue ID cards, certificates of insurance, and property evidence as needed.
Handle premium invoicing and payment follow-ups.
Keep agency records current and organized in the management system.
Complete time-sensitive service tasks promptly and accurately.
What You Bring:
1-2 years of experience in personal lines insurance.
Active Florida 4-40 (Customer Representative) license.
Strong communication, organization, and attention to detail.
Comfortable working in a fast-paced, collaborative environment.
Bilingual (English/Spanish) is a strong advantage.
Experience with Nexsure or other insurance agency systems is a plus.
Perks & Benefits:
Competitive salary package
Employer-paid health insurance (after 90 days)
3% employer-matched Simple IRA
Optional dental, vision, and life insurance
PTO plus 5 paid holidays
Supportive, inclusive workplace culture
Customer Experience Supervisor
Service specialist job in Orlando, FL
Who We Are
Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online.
We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you.
American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story.
Who You Are
The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution.
As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience.
Sales Expectations
Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement.
Consistently meet and exceed individual and team performance metrics.
Support sales tracking and reporting to foster team awareness and accountability.
Contribute to in-store events and promotions to increase traffic and drive conversion.
Offer timely, constructive performance feedback to leadership to support growth.
Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability.
Utilizes sales reports on POS to track and analyze business.
Customer Experience & Sales Floor Leadership
Create a welcoming, high-energy environment that reflects the brand experience.
Coach team members in delivering elevated styling sessions and closing fitting room interactions.
Champion reapproach, upselling, and clienteling to maximize conversion.
Provide real-time coaching on customer engagement, product knowledge, and service excellence.
Drive POS conversions and styling appointments to support customer retention and revenue growth.
Deliver elevated, personalized styling sessions as a trusted style authority.
Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions.
Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases.
Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice.
Maintain high standards in styling zones, ensuring brand alignment and visual consistency.
Talent Support & Accountability
Lead by example during MOD shifts, modeling best practices in service and performance.
Support onboarding by offering hands-on coaching and immediate feedback to new hires.
Contribute to daily team check-ins and communicate clear shift objectives.
Reinforce dress code, brand voice, and service standards consistently.
Cultivate a culture of accountability, positivity, and results across the team.
Operations Accountability
Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility.
Assign and oversee sales floor zones based on traffic flow and team strengths.
Maintain cleanliness and organization across fitting rooms and the sales floor.
Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate.
Maintain strong product knowledge and support visual merchandising initiatives during shifts.
Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed.
Ensures the adherence to American Threads policies and the safety of store associates and customers.
Benefits:
40% Employee Discount
401(k) with Company Matching
Health Insurance Options
Paid Time Off (PTO)
Skills & Qualifications:
High school diploma or equivalent
Minimum 1 year of experience in a retail or fashion-focused sales role
Demonstrated ability to meet or exceed sales goals
Strong communication and time management skills
Ability to lead with confidence and motivate peers
Flexible schedule including weekends, nights, and holidays
Passion for fashion, styling, and customer connection
Must be 18 years of age or older
Physical Requirements:
Able to stand or walk for extended periods (up to 8 hours)
Must be able to lift up to 40 lbs.
Frequent reaching, bending, and lifting
Comfortable climbing a ladder when needed
Customer Service Representative
Service specialist job in Tampa, FL
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, based on race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Customer Accounts Advisor
Service specialist job in Kissimmee, FL
The salary range for this role is $14.00 to $14.50 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Professional Psychic Readers by Telephone
Service specialist job in Tampa, FL
Talented Psychic and Tarot readers on a professional 800 Phone line positions available. Yearly raises, no hold times and plenty of growth. Must pass test. Only series replies.
Reservationist FT
Service specialist job in Orlando, FL
Summary/Objective The Reservationist position is responsible for booking education programs such as field trips, camp, homeschool, overnight, offsite, scouts, birthday parties and other educational programs. This role ensures accurate booking with ticketing systems, payment processing, schedules and confirmations. This individual provides exceptional customer service to schools, organizations, families and other guests via email, over the phone and occasionally in-person.
Essential Functions
Responsible for all reservations pertaining to all education programs including but not limited to field trips, homeschool, offsites, overnights, camps, and birthdays.
Demonstrates proficiency in the ticketing software systems, including all reservation data input, payment processing, data retrieval, and report printing.
Serves as liaison between schools, organizations, parents, churches, and all other group institutions to make reservations and answer guest questions.
Assists with the itineraries including lab, film, exhibit, and lunch scheduling for field trips.
Handles reservation confirmations on all sales.
Collects and follows up on deposits and payments received for educational programming.
Responds to email inquiries, web-sale requests, and faxes regarding educational programming.
Assists in the day-to-day operations of the Reservations Office.
Assists with other program check-ins and other duties as required.
Performs other related duties as assigned.
Minimum Qualifications
Education: High School Diploma or equivalent .
Experience & Certifications: N/A
Preferred Qualifications
Experience with ticketing systems.
Excellent written and oral communication skills.
Highly organized, attention to detail a must.
Supervisory Responsibility
N/A
Physical Demands
Ability to remain in a stationary position.
Ascends/descends stairs throughout the museum.
Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone.
Operates a computer and/or office equipment efficiently and accurately.
Manipulates and moves components weighing up to 50 pounds, including those that may be low to the ground or above eye level.
Rarely works in outdoor environments.
Frequently works in indoor environments.
Coping with demands and stresses associated with job and work environment.
Kneeling and Crouching (occasionally)
Weight Levels - Lift, Push, Pull
Up to 50 pounds
Expected Hours of Work & Travel
This position is full time and primarily works Monday - Friday between 8:00am and 5pm.
This position must be able to work weekends and after hour events as needed.
Telecommuting This position is required to be onsite 100% of the time.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyClient Advocacy Specialist
Service specialist job in Tampa, FL
Now Hiring: Client Advocacy Specialist - Drive Performance, Maximize Success, and Achieve Big Results!
Are you a strategic thinker who thrives on helping others achieve measurable success? We are looking for driven individuals to join us as Client Advocacy Specialist, where you'll mentor, implement growth-driven strategies, and empower individuals to reach new levels of success-both personally and financially.
Who We're Looking For:
✅ Goal-oriented professionals who excel in strategic planning and execution
✅ Visionary leaders passionate about mentorship and performance-driven success
✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!)
✅ Individuals eager to help others achieve tangible results while scaling their own success
As a Client Advocacy Specialist, you'll train, coach, and create systems that drive high performance, efficiency, and long-term business growth.
Is This You?
✔ Passionate about mentorship, leadership, and driving measurable success?
✔ A problem-solver who knows how to develop and execute winning strategies?
✔ Self-motivated, disciplined, and committed to maximizing growth?
✔ Open to coaching, leadership development, and business expansion strategies?
✔ Looking for a recession-proof, scalable career path with unlimited potential?
If you answered YES, keep reading!
Why Become a Client Advocacy Specialist?
🚀 Work from anywhere - Build a flexible, high-impact career.
💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year.
📈 No cold calling - Work with individuals who have already requested guidance.
❌ No sales quotas, no pressure, no pushy tactics.
🏆 Leadership & Ownership Opportunities - Develop and scale your own team.
🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers.
🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary.
🏥 Health benefits available for qualified participants.
This isn't just another opportunity-it's a high-impact role designed to drive results, transform careers, and create lasting financial success.
👉 Apply today and take your first step as a Client Advocacy Specialist!
(Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)
Auto-ApplyReservation Agent: Full Time / Part Time
Service specialist job in Orlando, FL
Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!
_NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
+ Assist our guest and travel agents with their vacation needs via inbound calls
+ Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
+ Answer inquiries pertaining to the resorts' amenities, services, and policies
+ Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
+ Monthly Recognition & Incentives for Top Performers
+ Health Benefits start on Day One (Full Time Agent)
+ Paid Training
+ 5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
+ 1+ years of related experience preferred
+ Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
+ HS Diploma/GED or equivalent required
+ Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at ***************************
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW
Stay connected with Sabre Careers
Client Success Specialist
Service specialist job in Tampa, FL
The Client Success Specialist will focus on re-engaging clients who have paused their sales process. This role blends relationship management, research, and marketing to encourage clients to return to market. The ideal candidate is organized, persuasive, and creative, able to build strong client relationships, present market insights, and develop targeted materials that demonstrate the value of returning to market. Success in this role directly impacts the firm's ability to convert paused clients into active engagements.
Job Responsibilities
Act as primary relationship manager for clients who have paused their sale process, driving consistent communication and re-engagement.
Research market conditions, industry trends, and buyer activity to uncover timely opportunities for returning to market.
Create and deliver outreach materials (e.g., brochures, updates, snapshots) to spark client interest.
Collaborate with internal teams to shape messaging and positioning strategies.
Track client status, follow-ups, and pipeline metrics in CRM for full visibility.
Anticipate and address client concerns by partnering with internal deal teams on strategies for coming back to market.
Use strong communication and sales skills to influence decision-makers on timing and value.
Keep organized records of client interactions, timelines, and outcomes.
Work with marketing to design targeted campaigns and quick-hit materials that drive engagement.
Represent the firm with professionalism, credibility, and a solutions-focused approach.
Job Requirements
College degree required; Bachelor's in Business, Communications, Public Relations, Finance, or Economics preferred.
Experience in Mergers & Acquisitions (M&A) and process development is a plus.
Prior experience in client support or as a client service representative required.
Ability to obtain a Florida real-estate sales associate license within 90 days of employment.
Sound business, finance, and accounting understanding.
Strong communication and active listening skills via phone and email.
Excellent interpersonal, written, and presentation abilities.
Strong organizational and multitasking capabilities.
Proficiency with Microsoft Office and common CRM systems (Salesforce a plus).
No enforcement history with the SEC, FINRA, or any state securities regulatory bodies.
Demonstrated ability to collaborate and influence both internal and external stakeholders.
This is an in-office role, Monday thru Friday, no remote or hybrid option.
Professional dress attire is required.
Ideal Candidate Traits
Energetic and enthusiastic with a positive, solution-oriented attitude.
Persuasive communicator; overcomes objections with professionalism.
Highly motivated with a desire to succeed in a fast-paced and rewarding environment.
Strong attention to detail and commitment to providing exceptional customer experience.
Salary
This position offers an annual salary range of $50,000 to $65,000, and will be determined based on the candidate's experience, qualifications, and overall fit for the role.
Benefits
All Benchmark International positions offer paid time off, standard holidays, birthday holiday, and community service days. Employees are eligible for highly competitive company-subsidized medical, dental, vision, and AD&D insurance; 401k with company matching; flexible spending and health savings accounts (FSA & HSA); and flexible dependent care assistance accounts.
Social Responsibility
Benchmark International is an active, contributing member of the communities in which we work. The company participates in significant charitable giving opportunities throughout the year. Many of the recipient charities have been identified by our individual employees as a result of their personal passion for supporting particular needs. In addition, each employee is encouraged to use two paid community service days per year to provide their labor and skills to the community.
About Benchmark International
Benchmark International is a global mergers and acquisitions firm dedicated to delivering creative, value-maximizing solutions for business owners seeking to grow or exit their companies. Recognized as the #1 Sell-side Privately Owned M&A Advisor in the World by PitchBook and Refinitiv and named Investment Banking Firm of the Year by both the M&A Advisor and the Global M&A Network, we are known for our award-winning process and world-class service.
Specializing in the sale of mid-market companies, our transaction teams operate from offices across the globe, representing clients in a wide variety of industries. Our unique, technology-driven approach connects sellers with the right acquirers-whether local or international-through a combination of proprietary databases, deep market insight, and strategic outreach.
We offer an exciting opportunity to be part of a high-performance team with global reach. Our culture is rooted in collaboration, innovation, and continuous growth. We believe in promoting from within and are actively looking for ambitious professionals ready to shape the next chapter of our success story.
Unfortunately, Benchmark International is not in a position to sponsor work visas for candidates at this time.
Benchmark International provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. The company takes allegations of discrimination, harassment, and retaliation seriously, and will promptly investigate when such behavior is reported.
Join us-and be part of the next generation of leaders redefining M&A excellence.
Client Specialist
Service specialist job in Tampa, FL
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Paid time off
A Client Specialist at Viso Juv is the first contact that our clients have with our company. You will be the "face" of Viso Juv. Your duties will include, but not limited to:
answering calls
scheduling appointments
checking clients out
developing a rapor with the clients
managing & taking before & after photos
inventory
maintaining the client schedule
emails
planning
being creative
must be able to multitask
skincare sales
Client Success Specialist - Payroll
Service specialist job in Tampa, FL
Job Description
Clarity HCM is actively pursuing innovative, forward-thinking candidates for our Client Success Specialist positions. This position is at the heart of our organization: guiding our clients through a successful experience by making customer service more helpful and human. We are the experts, and we work to ensure that our clients know their needs are heard and met with Clarity. If you have a passion for technology, customer experience, and the desire to be more than just another number at a company, this is the ideal position for you. Apply today!
About Clarity HCM
We are a high touch, boutique HCM company. We aim to be a true partner to our clients and an extension of their HR/Payroll teams. We are not trying to become the next tech IPO. Our mission and model is simple - as technology has become more complicated and the demands on HR/Payroll professionals have increased; there has never been a time that hands-on, knowledgeable, live support was needed. No trouble tickets; no recorded videos; no support by product model. If we hire and train the best people and take care of them; they will take care of our clients.
We understand that a work-life balance is important. At Clarity, we do not overload our team with too many clients. It's time to love where you work again.
A Day in the Life of a Client Success Specialist
Located at our Tampa office 3-5 days per week, you'll manage your assigned clients on their journeys from getting implemented onward. You will spend your first several months in an extensive training program. Our CSS are responsible for maintaining the build and ongoing support of all client purchased modules. This allows you full control over the setup and no more waiting on another department to do their job so you can do yours. You will become not just an expert in the technology platform but an expert in the clients assigned to you. We assign substantially less clients per support role than any national provider ensuring you are never overwhelmed.
Job Requirements
Minimum 2 Years in a phone/email-based customer service role at a payroll service bureau (ADP, Paychex, Paycor, Paylocity, Paycom, iSolved, UKG)
Must be in the Tampa, FL area and able to be at office 3 days per week minimum
Strong MS Office Proficiency (especially Excel)
Excellent communication and problem-solving skills
Strong attention to detail and organizational skills
Ability to handle sensitive information with confidentiality
Helpful to have
Prior iSolved payroll experience
Are you ready to join our team?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that this position would be a great fit for you, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
All offers of employment are contingent upon the successful completion of a criminal background check, conducted in compliance with applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA). Applicants will be notified if any adverse action is taken based on the results.
Reservations Agent
Service specialist job in Brooksville, FL
Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
Cabot Citrus Farms
Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future.
Position Overview
As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service.
Key Responsibilities
Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities.
Manage itinerary planning, including coordinating all aspects of the guest journey.
Field general inquiries and direct calls to the appropriate department.
Organizing and cataloging CRM data, including guest information and relevant questions and preferences.
Possess proficiency with all systems and software.
Proficiency with all systems and processes to be able to train the Reservations team members.
Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader.
Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests.
Communicate effectively both verbally and in writing with internal and external guests, as well as other departments.
Comfort with upselling and promoting a variety of premium products.
Address and resolve guest service issues in a positive manner.
Block special request reservations VIP reservations and/or room assignments.
Maintain and organize both hotel and guest information, whether on a computer or regular file system.
Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends.
Qualifications
Bachelor's degree or equivalent working experience required.
Strong ability to multitask and complete multiple assignments simultaneously.
At least 1 year of Reservations Agent experience or other Hospitality related experience is required.
Familiarity with PBX operations and internal guest communication systems a plus.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Requires excellent communication skills, both verbal and written.
Takes a proactive approach towards decision-making and resolving challenges.
Takes initiative and makes suggestions to solve problems.
Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests.
Experience in a golf property preferred.
Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy.
Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet.
Comprehension of the reservation sales process.
Analytical approach to problem solving.
Dynamic, enthusiastic, and innovative leader who thrives under pressure.
Skilled in service recovery, consistent guest follow and follow through.
Ability to maintain confidentiality and discretion, especially with high-profile individuals.
Working Conditions
Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties.
Ability to work long hours sitting or standing at a desk in an office setting.
Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls.
Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs.
Benefits
We offer a comprehensive benefits package, including:
Health, Dental, and Vision Insurance
401(k)
10 Paid Vacation Days
5 Paid Sick Days
14 Company Holidays
Maternity and Paternity Leave
Complimentary Staff Lunch
Early Earned Wage Access
Golf Privileges
Employee Discount Program
And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
Auto-ApplyReservationist
Service specialist job in Orlando, FL
NAMI LAKE NONA
Nami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors. Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.
If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:
What is the coolest restaurant you have ever been to?
What is the craziest thing you have ever eaten?
What is your favorite cocktail?
Have you ever traveled outside of the US? If so, where to?
If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.
POSITION SUMMARY
Our company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.
RESPONSIBILITIES:
- Manage reservations, ensuring accuracy and efficiency
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Provide exceptional customer service to customers during the reservation process
- Coordinate with other departments to ensure seamless operations
- Accurately enter customer information into the company's reservation system
- Maintain accurate records of reservations and customer interactions
Requirements
SHIFT AVAILABILITY
-12PM-8PM
SKILLS & ABILITIES
- Excellent communication skills, both verbal and written
- Strong attention to detail
- Ability to multi-task and work in a fast-paced environment
- Strong organizational and time-management skills
- Ability to work independently as well as part of a team
- Familiarity with reservation systems is a plus
- High school diploma or equivalent
Agent VIP Reservations
Service specialist job in Orlando, FL
As a VIP Reservations Specialist at Hilton Grand Vacations, you will handle inbound reservation requests from our valued VIP members. This role is key in crafting memorable experiences for our guests by arranging accommodations and tours at our outstanding property locations. You will be responsible for activation, welcome, and confirmation calls, while also resolving any customer service issues that may arise. Working closely with your Supervisor, you will aim to provide a seamless experience for our VIP guests.
Why do Team Members like working for us:
Competitive base pay plus commission
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation
Employee stock purchase program.
Tuition reimbursement programs.
Numerous learning and advancement opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Qualifications:
Minimum of 2 years of previous Call Center experience.
Knowledge of VOICE system/RCC system required.
Excellent written, verbal, and interpersonal skills.
Ability to interact effectively with team members and management at all levels.
Proficiency in MS Office, particularly Word and Outlook.
Professional, positive, and upbeat demeanor.
Strong sense of customer service with enthusiastic, professional, and upbeat behavior.
Good organizational skills and diligent.
Ability to work a variable schedule, including evenings and weekends, based on call center needs.
Background in timeshare/hospitality preferred.
Join us at Hilton Grand Vacations and become part of a group that values collaboration, diversity, and the pursuit of excellence. This is your opportunity to contribute to a dynamic environment where your skills and dedication will be recognized and rewarded. Apply today and help us continue to deliver world-class service to our VIP guests!
Key Responsibilities:
Receive and service inbound reservation calls.
Make and service activation calls.
Assist guests with inquiries related to their purchased packages and upcoming vacations.
Provide complete and accurate information to guests on every call, especially regarding tour presentations and accommodations.
Handle situations with dissatisfied guests.
Assist management with special projects.
Ensure privacy and security of confidential guest information.
Complete tour and room drop requests.
Process monthly payments.
Perform any other reasonable requests by management.
Auto-ApplyReservations Agent
Service specialist job in Orlando, FL
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Summary
The Reservations Agent is responsible for accurately processing inbound tour reservations, with or without transportation, and supporting prospective customers through inbound programs and translation services. This role ensures smooth communication, efficient scheduling, and excellent customer service to maximize bookings and enhance the guest experience.
Essential Duties and Responsibilities
Accurately input all inbound reservations, with and without transportation.
Professionally answer and route inbound phone calls.
Maintain updated qualifications and assist OPCs (Outside Public Contacts) with changes.
Provide translation support for Portuguese- or Spanish-speaking prospective customers to facilitate tour bookings.
Communicate flow or qualification changes to OPCs at designated locations.
Handle inbound phone program inquiries and solicit prospective customers.
Provide accurate directions to all resort properties.
Check in and out outside solicitors at specified locations.
Monitor flows, coverage, and production during each shift; provide the Manager on Duty (MOD) with pertinent updates.
Conduct location verifications each shift to confirm staffing; notify Field Managers of “open” locations and maintain records for accurate assessment of penalties.
Package brochures for departmental Fun Packs distributed at hotel Guest Services locations.
Verify daily “no show” tours and contact guests to rebook, maximizing resort bookings.
Book room nights for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.
Perform light clerical duties as assigned.
Job Requirements
To perform this role successfully, the Reservations Agent must be able to complete each essential duty with accuracy and professionalism. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications
Proficiency in word processing and spreadsheet applications.
Strong communication skills.
Self-starter with minimal need for supervision.
Ability to work collaboratively with others.
Highly organized and detail-oriented.
Accuracy-focused with the ability to meet deadlines.
Education & Experience
High school diploma or GED required.
One to three months of related experience and/or training preferred.
Equivalent combination of education and experience may be considered.
Additional Information
Additional Information
This job description outlines the primary responsibilities and qualifications for the Reservations Agent role. It is not intended to serve as an employment contract or to encompass all duties that may be assigned. Employees are expected to perform tasks as directed, regardless of job title or routine responsibilities.
Why Westgate?
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Insurance Customer Service Representative
Service specialist job in Orlando, FL
A well-established, values-driven insurance agency in Central Florida is seeking a Commercial Customer Service Representative (CSR) to join its commercial lines team. This is a vital client-facing role that supports both new and existing commercial clients, while ensuring smooth daily operations. The ideal candidate will have strong communication skills, be detail-oriented, and bring experience in commercial insurance servicing. This role supports account managers and leadership, and is the first point of contact for many commercial clients.
Key Responsibilities
New Business Processing
Handle and organize incoming commercial insurance leads
Assist in collecting underwriting data and client documents
Prepare application submissions for quoting and proposal stages
Collaborate with carriers and account managers throughout the quoting process
Client Support & Service
Respond to client inquiries via phone and email with professionalism and care
Process endorsements, policy changes, and updates efficiently
Issue and manage Certificates of Insurance (COIs) in a timely manner
Support billing inquiries and facilitate communication with carriers on claims
Policy Renewals
Collect renewal data and assist with re-marketing efforts
Update client files and prepare documentation for account reviews
Help coordinate renewal meetings and client outreach
Administrative Compliance
Maintain accurate records in the agency's management system (AMS)
Ensure documentation meets regulatory and internal standards
Adhere to agency procedures to support E&O compliance
Candidate Profile
Required:1-2+ years of experience in insurance (commercial preferred)
Florida 4-40 or 2-20 insurance license, or willingness to obtain
Proven ability to issue COIs, process policy changes, and handle client communication
Familiarity with agency management systems such as HawkSoft, EZLynx, or Applied
Strong attention to detail and multitasking capabilities
Preferred: Bilingual (English/Spanish) a plus
Knowledge of commercial coverages (General Liability, Workers Comp, BOP, Auto, Umbrella)
Previous experience specifically supporting commercial lines accounts
Customer Accounts Advisor
Service specialist job in Haines City, FL
The salary range for this role is $14.00to $14.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.