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Service specialist jobs in Madera, CA

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Service specialist job in Fresno, CA

    The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $17.5-18.5 hourly 21h ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Service specialist job in Parksdale, CA

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: · Receiving a high volume of incoming phone calls · Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. · Interacting with customers to provide information in response to inquiries about accounts, products, and services. · Making outbound phone calls · Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: · Experience working within a customer service or call center environment preferred · High school diploma · Ability to work independently and as part of a team · Personable, proactive, and able to work in a fast-paced environment Skills: · Strong attention to detail · Ability to effectively multitask · Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: · 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 18h ago
  • Technical Service Representative

    Georgia-Pacific 4.5company rating

    Service specialist job in Madera, CA

    Your Job Georgia Pacific Corrugated Packaging is seeking a highly motivated and technically adept Technical Service Representative to join our dynamic team in Northern California (Madera, San Leandro, Modesto, CA box facilities) an area where produce and agricultural is prevalent. You'll play a pivotal role in servicing and exceeding the expectations of our high-profile national accounts by offering innovative technical solutions, exceptional customer service, and efficient project management. Our Team As a recognized leader in the packaging industry, GP Packaging includes 38 facilities across 20+ states, dedicated to providing sustainable, innovative, and customer-focused corrugated and high-graphic packaging solutions. We prioritize safety, quality, and continuous improvement in everything we do. Join our passionate team and make an impact on GP Corrugated Packaging's success! What You Will Do Account Mastery: Cultivate and maintain strong relationships with customer accounts, collaborating closely with our sales teams and customers to understand their needs and develop strategic action plans. Project Management Expertise: Support both national and local business efforts through comprehensive project management, overseeing design implementation, and ensuring delivery of exceptional quality and service for GP customers. Proactive Problem Solver: Identify and troubleshoot quality or service challenges by working cross-functionally with local plant teams. Analyze issues, communicate effectively, and drive effective solutions, including timely root cause analysis and resolution. Technical Guidance & Troubleshooting: Provide expert guidance and troubleshooting assistance to customer operations utilizing automated equipment, with a focus on improving throughput and efficiency. Independent Initiative: Manage your workload effectively with excellent time management skills, consistently exceeding internal and external expectations. Travel Savvy: Regular travel within the Northern California region is required for technical service calls, account maintenance, inventory checks, and project-based assignments. Tech-Proficient: Utilize Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint, SharePoint) and CRM platforms (Microsoft Dynamics) to document activities and collect data efficiently. Who You Are (Basic Qualifications) Demonstrated experience with operations, maintenance, design, or quality in packaging. Travel up to 50% of the time, including potential overnight travel. What Will Put You Ahead Strong understanding of packaging quality standards and best practices. Corrugated design knowledge and experience. Production and/or operations experience within a manufacturing environment. Proficiency with automated case erecting/forming equipment. College degree in packaging science, a business-related field, or equivalent advanced trade school education preferred. Six Sigma or other quality-related training. For this role, we anticipate paying $80,000 - $120,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-MR
    $80k-120k yearly 3d ago
  • Customer Service/Front Desk

    Bellevue Bowl

    Service specialist job in Atwater, CA

    Bellevue Bowl in Atwater, CA is looking for an awesome addition to our customer service team! We are located on 785 Bellevue Road. No experience needed - it's all about personality, willingness to learn and attitude towards being a hard-working team player. We will teach you! Description Are you most at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, working with parties, large groups and more. It's fast paced, fun and customer focused. Duties and responsibilities Prepare alcohol or non-alcohol beverages for bar and restaurant patrons (depending on your age) Interact with customers, take orders and serve food and drinks Assess customers' needs and preferences and make recommendations Handle all game transactions such as - assigning people to lanes, distributing shoes, starting lasertag games and more. Comply with all food and beverage regulations Help in the kitchen preparing food as assigned or as needed Foster and maintain a positive work environment May be assigned to parties as needed May be assigned to the arcade and lasertag areas as needed Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” Stay guest focused and nurture an excellent guest experience Ensure health and safety standards are followed Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements Computer literacy / willingness to learn a must Ability to keep your area organized, stocked and clean Must have or be willing to obtain California Food Handlers Card Responsible Beverage Service (RBS) certificate a huge plus You must be over 21 to work behind the bar Positive attitude and excellent communication skills Working conditions Must be able to work in hot conditions for extended periods of time (kitchens can be hot) Must be able to work in cold conditions for short periods of time Must be able to work around chemicals commonly used in restaurant and kitchen environments Physical requirements Must be able to stand for extended periods of time while working (2-6hours at a time) Must be able to lift up to 50lbs Frequent bending, turning, shifting, kneeling walking and lifting of common kitchen items will be required throughout each shift. Must be able to work around all common foods, fruits, nuts and shell fish that would commonly be found in a restaurant kitchen environment
    $39k-61k yearly est. 60d+ ago
  • Customer Specialist 2

    Apidel Technologies 4.1company rating

    Service specialist job in Big Creek, CA

    Job Description Broad knowledge of Company policies, procedures, rates, and rules. General knowledge of customer programs and basic math. Typically possesses two to three years experience resolving customer inquiries. The Customer Service Specialist primary responsibility is to respond to verbal account inquires over the phone. The CSP must answer questions related to all aspects of company servicing. In addition, the CSR must make repeated instantaneous decisions regarding the information given by the customer. This position must be handled with a consistently high level of concern and courtesy in meeting the needs of our customers while maintaining a high degree of professionalism. Assist the customer service supervisor with other duties as assigned. Tuesday - Saturday Day-to-Day Responsibilities/Workload Provide janitorial services for the Corporate Real Estate Cookhouse which include: Office Buildings Ready Rooms Hanger Apartments Guest rooms Bathrooms Gathering areas Hallways Kitchen The position also provides cooking services including but not limited to food prep, cooking, serving, and clean-up for small and large groups, on and off site Required Skills/Attributes Ability to perform physically demanding work including: Lifting, carrying, bending, walking, and standing for long periods of time Ability to work well with others in a team environment Good knowledge of cleaning methods and sanitation practices Ability to take and follow directions Ability to prepare nutritious meals for both small and large groups
    $37k-50k yearly est. 28d ago
  • Customer Service Advisor

    Team Car Care West

    Service specialist job in Parksdale, CA

    Job Title: Customer Service Advisor Compensation: $17.87 - $18.11 Worker Type: Employee Time Type: Full time Job Description: Enjoy fantastic working hours - Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., Sunday from 8:00 a.m. to 5:00 p.m. We offer the flexibility of both full-time and part-time schedules as well. Embark on a rewarding career journey with us today as a Customer Service Advisor! FULL-SERVICE REWARDS: Biweekly Bonus Incentives Spot bonuses through our internal rewards program Opportunities for career advancement Sundays are closed at most locations No late nights or early mornings Full and part-time scheduling is available Paid time off (PTO) after 180 days 401K plan with company match DailyPay Employee discounts Employee referral and fleet acquisition bonuses Medical, dental, and vision insurance benefits are available 30 days after the first day of work PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more Professional uniforms paid for and laundered GEAR UP FOR YOUR ROLE: At Jiffy Lube, our mission is to Create Guests for Life. As a Customer Service Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career! WHAT DOES SUCCESS LOOK LIKE? Greet every guest with a warm welcome and a sincere smile Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles Communicate with the team and assist with the oil change process as needed Check and communicate oil levels, part numbers, and repair services with the team Through training, mastering the menu, products, services, and vehicle specifications Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life WHAT IS YOUR ROLE WITHIN THE J-TEAM? Promote teamwork to ensure timely and accurate guest care during all operating hours Keep the service center clean and organized Record all work performed on the repair order Report safety issues immediately to management Strictly follow company policies on vehicle care and operation Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting WHAT DO YOU NEED? Previous automotive sales experience is preferred but not required At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc. Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals Strong communication skills for interacting with guests and team members A solid work ethic with a positive attitude; self-motivated, reliable, and a team player Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting Willing to work in different temperatures, noisy environments, and around exhaust fumes Ready to work flexible hours, including weekends and some holidays, depending on the location Dedicated to following all safety protocols and company policies Perform other duties as assigned Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
    $17.9-18.1 hourly Auto-Apply 44d ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Service specialist job in Fresno, CA

    Part-time Description Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities. Salary Description 18.00
    $38k-62k yearly est. 60d+ ago
  • Customer Service Specialist

    Milan Institute 3.4company rating

    Service specialist job in Merced, CA

    Part-time Description We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor. As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals. Responsibilities: Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression. Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns. Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations. Provide exceptional customer service, attending to clients' needs and preferences throughout their salon experience. Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere. Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction. Process payments and manage cash register transactions. Promote salon services and special promotions to clients, encouraging repeat business and generating referrals. Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students. Assist with other administrative tasks and salon projects as needed. Requirements Requirements: High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred. Previous experience in a customer service role, preferably in the beauty or salon industry. Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff. Excellent organizational skills and attention to detail in managing appointments and salon operations. Enthusiasm for working with students and supporting their learning and development. Ability to multitask, work in a fast-paced environment, and adapt to changing priorities. Proficiency in using salon management software or booking systems is a plus. Basic knowledge of cosmetology services, terminology, and beauty product brands. Professional appearance and grooming standards to represent the institution and maintain a positive salon environment. Flexibility to work evenings and weekends based on salon hours and client demands. Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer. If you're interested, Apply Now! Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics. Salary Description $16.50 - $17.00 per hour
    $16.5-17 hourly 60d+ ago
  • Engagement Specialist I

    Empire MacHine Tools 3.9company rating

    Service specialist job in Fresno, CA

    Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership. Essential Functions: Responsible to greet visitors in a professional, courteous, and helpful manner. Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served. Develops a working knowledge and maintain a reference guide of community resources. Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community. Assess and evaluate needs of the families and provide guidance and case management either in person or virtually. Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops. Ensures that all Family Café surveys and other outcome assessments are completed. Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program. Responsible for entering data into identified data bases; Apricot 360 and ETO. Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals. Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations. Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing. Attend staff meetings, trainings and in-services. Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed. Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or President/Chief Executive Officer. Requirements Knowledge, Skill and Experience: Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education. Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable. Experience: 2+ years' experience facilitating parent education programs or groups. Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families. Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events. Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource. Experience working with various local community resources and human services. Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences. Must be computer literate with Microsoft Office Products. Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance. Bi-lingual skills in Spanish required. Physical Demands: Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed. Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment. Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen. This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position. The position is a part-time, 20 hours per week opportunity Salary Description $20.00 - $22.00 per hour DOE
    $20-22 hourly 19d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Service specialist job in Fresno, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16 - 17.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 60d+ ago
  • Financial Services Officer I- Newbury Park-Full Time

    Logixbanking

    Service specialist job in Parksdale, CA

    The Financial Services Officer I is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs. Highlights $44,990.40 + Incentives (Unlimited Cap On Incentives) Day One Employee Benefits Auto Discounts Mortgage Discounts Tuition Reimbursement 401K Company Match Responsibilities Develops member relationships by providing high-quality sales and service to each individual member and works with new and existing members to identify their financial needs and assists them in the selection of the appropriate financial products and services. Supports the achievement of the retail branch office sales goals through the personal selling of all offered financial products including; savings and other depository products; consumer loans (share secured loans, VISA cards, new & used auto loans); consumer loan insurance products (debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance) and Real Estate Mortgage Loans. Assists members in the selection of, completion and submission of a real estate mortgage loans (purchase and refinances). Uses credit scoring, sound lending practices, regulatory requirements and sound judgment to make lending decisions for the benefit of the membership; explains reasons for denials and explores options for members when loans are denied such as Credit Counseling rationale methods to improve FICO score. Provides advice and assistance to members on budget counseling, consolidations, pay methods and other areas relating to member's financial needs. Participates in marketing campaigns and member awareness seminars. Works with outside sources to generate additional business. Ensures compliance with all applicable laws, regulations, and Credit Union policies and procedures as the relate to assigned products, including, but not limited to, Truth In Savings and Fair Credit Lending Practices and may assist with branch audits. Executes the day-to-day elements of the Credit Union's Member Experience per established standards. This includes but is not limited to meeting new members at the Concierge station, offering them coffee or water, building rapport, assessing their financial needs though the Credit Union's Needs Assessment process. Fulfilling the members' initial need and setting an appointment for a follow up meeting to discuss their other financial needs. Escorting the member all the way to the door and thanking them for their business and reaffirm their decision to do business with LFCU. Directly responds to member's inquiries either in person, via telephone, mail or an internal referral. Works with Branch Management in a team atmosphere for the promotion and growth of loan totals, provide information and feedback on branch goals to staff and generate referrals through coaching and encouragement of branch staff. Processes member transactions efficiently, accurately, and in a timely manner including the opening of new accounts, consumer loan applications, loan fundings and completing all required related documentation. Responsible for quality and accuracy of all work performed. Assists Sales Manager to develop and promote LFCU services to their existing Select Employee Groups (SEGs) for sign up events, benefit fairs and others. Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork and may be required to participate in the training and development of other staff members. May perform routine office and clerical duties such as: requisitioning supplies; maintaining accurate, current files; and other duties as may be assigned. May maintain a cash drawer in accordance with assigned cash limits and policy and procedures. Balances own daily work and may assist with the daily branch balancing procedures and approval of transactions for tellers when the transaction is over the teller limit. Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.). Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.). Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required. Must be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own reliable mode of transportation. Must be willing to be assigned to another local branch as needed and that eligibility for a transfer after assignment is subject to Senior Management approval. Must consistently report to work on time, as scheduled. Qualifications Education Bachelor's Degree (4 years) with business related emphasis a plus. Experience Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution. Knowledge, Skills & Ability The FSO must: Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices. Knowledge of credit union documents, reports, policies and procedures a plus. Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and Membership Officer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation. Have a working knowledge of the Microsoft suite of Office products. Experience using the Symitar Data system is considered a plus. Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation. Be willing to be assigned to other local branches as needed. Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Base Pay USD $21.63/Hr.
    $51k-85k yearly est. Auto-Apply 49d ago
  • Operations Specialist

    Adapthealth

    Service specialist job in Fresno, CA

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: * Supports operations team with discovery and training as necessary with AdaptHealth processes. * Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. * Develop and maintain working knowledge of current products and services offered by the company * Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. * Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include * Review all required documentation to ensure accuracy * Accurately process, verify, and/or submit documentation * Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles * Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) * Navigate through multiple online EMR systems to obtain applicable documentation * Enter and review all pertinent information in EMR system including authorizations and expiration dates * Meet quality assurance requirements and other key performance metrics * Pays attention to detail and has great organizational skills * Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. * Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. * Collaborate with the Operations Team on exceptions and solutions within workflow processes * Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies * Assist with various projects and tasks as needed for various unique processes * Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. * Participate in the effort to create training materials and train client engagement and service teams * Maintain patient confidentiality and function within the guidelines of HIPAA. * Completes assigned compliance training and other educational programs as required. * Maintains compliant with AdaptHealth's Compliance Program. * Perform other related duties as assigned. Competency, Skills and Abilities: * Excellent ability to communicate both verbally and in writing * Ability to prioritize and manage multiple tasks * Proficient computer skills and knowledge of Microsoft Office * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction * General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. * Work well independently and as part of a group * Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: * High School Diploma or equivalency * Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: * Work environment will be stressful at times, as overall office activities and work levels fluctuate * Must be able to bend, stoop, stretch, stand, and sit for extended periods of time * Subject to long periods of sitting and exposure to computer screen * Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use * Excellent ability to communicate both verbally and in writing * Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. * Mental alertness to perform the essential functions of position.
    $47k-76k yearly est. 10d ago
  • El Super #33 Fresno - Meat Service Specialist

    Elsupermarkets

    Service specialist job in Fresno, CA

    El Super #33 Starting Rate $16.50 per hour The Meat Service Specialist plays an important role in the efficient operations of the Meat/Fish/Bulk Cheese Counter(s), by providing friendly, fast and effective customer service. Your goal as a Service Specialist is to create a friendly, welcoming, and helpful store atmosphere, establishing loyal repeat customers. The Service Specialist will oversee, supervise, and manage Meat/Fish/Bulk Cheese clerks. The working environment is typical for a fast-paced grocery store, and essential functions of this job include physical requirements such as lifting, standing, walking and kneeling as well as visual and auditory requirements. For more information, including whether reasonable accommodations may be necessary and/or available, please reference the complete Job Description for the position located in the store. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $16.5 hourly 60d+ ago
  • Central Operations Specialist III

    Beneficial State Bank 3.2company rating

    Service specialist job in Fresno, CA

    TITLE: NA JOB CODE: BSB-0101 FLSA: Non-Exempt SALARY GRADE: 4 CATEGORY: Full-time UNION REPRESENTATION: CWA 7901/9412 SCHEDULE: Fresno, CA SUPERVISORY ROLE Y/N: 1/2025 The Central Operations Support Specialist III is responsible for leading and managing complex back-office operational processes, supporting the branch network and other departments, and ensuring seamless operations. The Specialist III serves as a subject matter expert (SME) for deposit operations, identifies and drives strategic improvements, mentors other team members, and handles high-level escalations and critical deposit-related processes. This role ensures compliance with federal and state regulations, minimizes risk, and supports operational excellence while meeting customer service expectations. This is a unionized position through the Communication Workers of America. ESSENTIAL DUTIES Ensures compliance with and maintains advanced knowledge of banking laws, regulations, internal policies, and procedures. Acts as a senior resource and SME for all deposit operations functions, providing guidance to Deposit Operations Specialists I and II. Oversees complex processes such as reconciliation of escalated discrepancies, high-value transactions, and regulatory reporting. Manages and reviews advanced electronic transactions, including ACH, wire transfers, treasury services, mobile deposits, and bill payments. Leads and coordinates audits on all deposit operations processes and ensures timely resolution of any findings. Partners with leadership to develop, implement, and refine deposit operations procedures to improve efficiency and compliance. Oversees Dormant and Inactive account management, including escheatment processes in accordance with state law. Works with department management to perform annual W-8 and W-9 certifications, B-Notice Processing for compliance with IRS regulations, including form and/or response reviews, and follows up with branches and departments for corrections and form completion integrity. Identifies potential areas of risk or loss and recommends strategies to mitigate them. Reviews end-of-year tax notices, such as 1099 and 1099R. Serves as the primary contact for escalated issues from branches, departments, and external vendors. Manages IRA processing, such as RMDs, distributions, contributions, and ensures compliance with tax regulations. Responsible for processing all legal actions, including garnishments, levies, and subpoenas, responding by deadlines, and working with legal counsel as needed. Maintains an understanding and knowledge of electronic and check payment processing workflows with Fiserv DNA, Federal Reserve Bank, and various correspondent banks to assist the Central Operations Department and other departments with research and any special handling. Oversees Zelle processes and handling of disputes in accordance with program requirements and bank policies/procedures. Performs advanced General Ledger reconciliations, ensuring accuracy and resolving discrepancies in a timely manner. Develops reconciliation procedures and provides training to ensure team adherence to best practices. Completes mandatory compliance training and ensures team adherence to training deadlines. The position performs duties specific to the position and other functions as assigned. ROLE COMPETENCIES Customer support Advanced Data Analysis Technical Documentation Time Management Task Management Initiative Prioritization Effective communication Systems thinking Innovative mindset Attention to detail Advanced Problem-Solving Adaptability Collaboration ENVIRONMENT, PHYSICAL & MENTAL ACTIVITIES The incumbent is in a non-confined office-type setting in which they are free to move about at will. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 10 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: personal computer, cellular telephone, printer, fax, and other standard office equipment. The incumbent in this position must be able to accommodate reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. The work environment characteristics, physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $50k-71k yearly est. 60d+ ago
  • Member Services Specialist

    Usc 4.3company rating

    Service specialist job in Parksdale, CA

    The USC Alumni Association supports the overall advancement of USC by engaging all alumni for life, building a culture of philanthropy among the Trojan Family, and being the representative voice for the more than 500,000 USC alumni worldwide. The USCAA seeks a Member Services Specialist who is a detail-oriented professional, collaborative team player, and service-focused communicator to support the day-to-day operations of its University Park Campus location. Reporting to the Director of Member Services and Operations, this role plays a key part in delivering exceptional service to alumni and members of the Trojan Family. This multifaceted position blends administrative excellence with a strong customer service orientation. The ideal candidate thrives in a fast-paced, public-facing environment and is committed to maintaining data integrity and operational efficiency. This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California's mission, values, and goals. Responsibilities Business Communications & Document Management (30%) Draft, edit, and manage a variety of professional communications, reports, and confidential documents using digital collaboration tools. Review and approve documents as authorized, ensuring accuracy and consistency. Support team members in producing high-quality materials aligned with brand and compliance standards. Member Support & Inquiry Management (15%) Triage and respond to incoming inquiries across phone, email, and digital platforms, ensuring timely and accurate service. Prioritize requests and route communications appropriately to maintain smooth operations and member satisfaction. Serve as a key point of contact for alumni and stakeholders, delivering a positive and professional experience. Data & Systems Management (15%) Maintain and update departmental databases and digital records with precision and confidentiality. Verify data transactions and support system enhancements to improve efficiency and usability. Collaborate with IT and data teams to troubleshoot issues and implement improvements. Information Security & Confidentiality (10%) Safeguard sensitive information and manage access controls in accordance with university policies and data privacy regulations. Ensure secure handling of alumni files and confidential communications. Operations & Team Coordination (15%) Streamline workflows and support operational efficiency across the department. Act as a resource for university procedures and help resolve moderate to complex administrative issues. Provide guidance to staff and student workers, including task prioritization and scheduling. Support office logistics, including front desk responsibilities, equipment maintenance, and supply management. Event, Web, and Reporting Support (15%) Assist with planning and execution of member service activations and alumni events, coordinating logistics and vendor relationships. Maintain and enhance department web content, ensuring accessibility, functionality, and alignment with university standards. Collect and analyze data for reports, recommending visual formats and insights to inform decision-making. Minimum Qualifications Bachelor's degree. Combined experience/education as substitute for minimum education. Minimum of 3 years of administrative experience. Excellent interpersonal, written, and verbal communication skills. Strong Microsoft Office (Excel, Word, Outlook) skills and experience with a customer database. Preferred Qualifications 4 - 5 years of administrative experience. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability. Required Documents Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents. Compensation and Benefits The budgeted salary range for this position is $25.73 - $30.93/hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here. Minimum Education: Associate's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $25.7-30.9 hourly Auto-Apply 3d ago
  • Operational Branch Services Officer

    Westamerica Bank 3.6company rating

    Service specialist job in Los Banos, CA

    Full-time Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Weekly Working Hours: 40 Essential Functions: Customer Service Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Adhere to QIS standards minimum 95%. Actively contributes to team success through clear, effective communication with Co-workers. Make outbound service or sales calls via telephone and written correspondence as directed by CSM. Sales Support Meets goal of $110/FTE per month on average. Assist CSM with internal sales activity for new product and service referrals. Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Cross sell appropriate products and services to clients and prospects. Contributes to Key Initiatives. Decision Making and Accountability Exercise sound judgment to protect Bank assets and control losses. Assist CSM with Audit readiness of branch. Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained. Coach / train staff. Meet attendance guidelines. Respond well to constructive feedback and work to correct any noted concerns. Support CSM with teller line coverage and schedules. Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. Security Adhere to Control Consciousness policies and procedures. Follow branch security procedures in opening, closing, and branch operations. Transaction Accuracy Meet established standards for accuracy and compliance with policies and procedures. Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Promotional Guidelines: BSO's are eligible for promotion based upon the following minimum criteria: Must be in current position for six months. Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria. Must not have been on counseling for same six-month period. Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category. CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Equipment Used To Perform Functions: 10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment. Decision Making: (Give examples of decisions and recommendations made by incumbent) Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. Supervisory Responsibility: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- Financial Impact: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Accurately count and dispense funds to customer. Recognize opportunities to cross-sell products. Respond positively to challenging customers. Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $19.21
    $41k-56k yearly est. 60d+ ago
  • PT Special Projects Service Specialist

    Resources for Independence Central Valley

    Service specialist job in Fresno, CA

    Job DescriptionDescription: Position: Part-time, non-exempt position. Benefits Include: Paid holidays, sick leave, vacation leave, and 20-28 hour workweek. The Special Projects Service Specialist is under the supervision of the Special Projects Coordinator. The Specialist is responsible for assisting persons with disabilities to receive appropriate services, which will prepare them for competitive employment and enable them to live more independently. ESSENTIAL DUTIES Conduct intake and assessments of consumers seeking Work Readiness Independent Living services or Veterans Directed Care services. Provide direct services as outlined in the WRIL Program guide and the VDC Program guide. Travel to consumers' homes, possible employment sites, and other sites in the community as needed to provide effective training, case management and program participation. Research employment opportunities in the area to know what skills are most needed by WRIL consumers. Develop comprehensive, person-centered care plans and independent living plans for each consumer. Provide direct services, including job coaching, support, and maintenance of required paperwork. Become familiar with resources available to persons with disabilities that may assist them in employment options and independent living. Conduct community training, outreach, and in-services as needed. Complete and submit all required documents and forms to the appropriate RICV supervisors. Perform all other duties as assigned. Pursuant to Title 17 Section 56722 staff duties shall not be assigned to more than one full-time position and staff duties shall not be performed by volunteers. Staff not paid by the regional center will still demonstrate the minimum qualifications identified in section 56724. Requirements: DESIRED QUALIFICATIONS: Two years of college experience, professional experience may be substituted for up to two years of the educational requirements. Previous Knowledge or motivation to learn of The Independent Living Movement and Philosophy. Personal experience with a disability preferred. Previous knowledge of working with people with disabilities is a plus. Strong communication, collaboration, organizational, time-management, and people skills. Ability to work in an ever changing, fast-paced, creative environment. Experience and a high comfort level with speaking in front of groups both in person and in a virtual setting. Ability to learn quickly and willingness to learn new skills. Skilled in use of Microsoft Office suite of products Word, Outlook, Power Point, and Excel Skilled in use of Google Suite of products Gmail, Google Calendar, Google Drive, Docs, Slides, Sheets, and Forms Familiarity with Zoom Zoom Meetings, Zoom Webinar, Creating and managing registrations, Moderating & Facilitating/Presenting Ability to problem solve in real time. Ability to set aside personal opinions in order to advocate based on the consensus of the community. Ability to cope with a moderate to high level of stress. Must demonstrate the ability to exercise initiative, ingenuity, and sound judgment in workload coordination and in technical matters. Self-motivated with good verbal, written, and organizational skills. Ability to maintain a large number of electronic service records. Ability to effectively present information to consumers and their family, staff, local, and state agencies, and public groups about RICV Services, Programs and issues relating to barriers and other challenges affecting people with disabilities. Ability to travel throughout the RICV's catchment area of Fresno, Madera, Merced counties as assigned. NOTIFICATION: Resources for Independence Central Valley is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Resources for Independence Central Valley is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for people with disabilities.
    $38k-62k yearly est. 14d ago
  • Operations Specialist

    Adapthealth LLC

    Service specialist job in Fresno, CA

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position. Salary Description $17-$21/hr DOE
    $17-21 hourly 10d ago
  • Operational Branch Services Officer

    Westamerica Bancorporation 3.6company rating

    Service specialist job in Los Banos, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Weekly Working Hours: 40 Essential Functions: Customer Service * Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) * Adhere to QIS standards minimum 95%. * Actively contributes to team success through clear, effective communication with Co-workers. * Make outbound service or sales calls via telephone and written correspondence as directed by CSM. Sales Support * Meets goal of $110/FTE per month on average. * Assist CSM with internal sales activity for new product and service referrals. * Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. * Cross sell appropriate products and services to clients and prospects. * Contributes to Key Initiatives. Decision Making and Accountability * Exercise sound judgment to protect Bank assets and control losses. * Assist CSM with Audit readiness of branch. * Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained. * Coach / train staff. * Meet attendance guidelines. * Respond well to constructive feedback and work to correct any noted concerns. * Support CSM with teller line coverage and schedules. * Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. Security * Adhere to Control Consciousness policies and procedures. * Follow branch security procedures in opening, closing, and branch operations. Transaction Accuracy * Meet established standards for accuracy and compliance with policies and procedures. * Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits Compliance Responsibilities * Complete regulatory tutorials to ensure understanding of compliance standards & expectations. * Answer regulatory questions correctly during Audit/Branch Review. Promotional Guidelines: BSO's are eligible for promotion based upon the following minimum criteria: * Must be in current position for six months. * Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria. * Must not have been on counseling for same six-month period. * Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category. * CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Equipment Used To Perform Functions: 10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment. Decision Making: (Give examples of decisions and recommendations made by incumbent) * Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. * Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. Supervisory Responsibility: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- Financial Impact: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: * Accurately count and dispense funds to customer. * Recognize opportunities to cross-sell products. * Respond positively to challenging customers. * Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $19.21
    $41k-56k yearly est. 60d+ ago
  • Operational Branch Services Officer

    Westamerica Ban 3.6company rating

    Service specialist job in Hanford, CA

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products. Weekly Working Hours: 40 Essential Functions: Customer Service Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Adhere to QIS standards minimum 95%. Actively contributes to team success through clear, effective communication with Co-workers. Make outbound service or sales calls via telephone and written correspondence as directed by CSM. Sales Support Meets goal of $110/FTE per month on average. Assist CSM with internal sales activity for new product and service referrals. Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Cross sell appropriate products and services to clients and prospects. Contributes to Key Initiatives. Decision Making and Accountability Exercise sound judgment to protect Bank assets and control losses. Assist CSM with Audit readiness of branch. Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained. Coach / train staff. Meet attendance guidelines. Respond well to constructive feedback and work to correct any noted concerns. Support CSM with teller line coverage and schedules. Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. Security Adhere to Control Consciousness policies and procedures. Follow branch security procedures in opening, closing, and branch operations. Transaction Accuracy Meet established standards for accuracy and compliance with policies and procedures. Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Promotional Guidelines: BSO's are eligible for promotion based upon the following minimum criteria: Must be in current position for six months. Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria. Must not have been on counseling for same six-month period. Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category. CSM may require additional training/classes based upon specific branch need. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Equipment Used To Perform Functions: 10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment. Decision Making: (Give examples of decisions and recommendations made by incumbent) Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. Supervisory Responsibility: (List number of subordinates) Directly Supervised: -0- Supervised by Subordinates: -0- Financial Impact: Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Accurately count and dispense funds to customer. Recognize opportunities to cross-sell products. Respond positively to challenging customers. Maintain established service standards. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $16.50 - $19.21
    $40k-56k yearly est. 20d ago

Learn more about service specialist jobs

How much does a service specialist earn in Madera, CA?

The average service specialist in Madera, CA earns between $31,000 and $76,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Madera, CA

$48,000

What are the biggest employers of Service Specialists in Madera, CA?

The biggest employers of Service Specialists in Madera, CA are:
  1. FITNESS 19
  2. O'Reilly Auto Parts
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