Service specialist jobs in Town North Country, FL

FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required

Our commercial banking client is looking to hire a Client Service Specialist who would be responsible for managing the client journey to ensure exceptional services are provided with quick and accurate turnaround times. This would include engaging assigned team on client onboardings for deposit account and treasury services as well escalating research requests. Responsibilities include but are not limited to: • Identify customer needs and take proactive steps to maintain positive experience. • Act as the main point of contact for clients within assigned market vertical and take ownership of completion of request. • Foster a culture of partnership and collaboration with internal business partners to drive consistent communication and alignment. • Liaise and advocate on behalf of the client and ensure a continuation of care when additional internal expert involvement is needed. • Identity cross sale opportunities to appropriate line of business partners.

The Call Center Supervisor provides leadership and coordinates the activities of a call center team. This role ensures high-level service by managing inbound/outbound calls and correspondence from members and providers, strictly adhering to all service level agreements (SLAs). The Supervisor is responsible for driving service excellence for their assigned team. Essential Duties and Key Expectations Team Management & Service Levels: Lead and coordinate the team, constantly monitoring call center metrics to ensure all SLAs are met (e.g., minimum 90% of calls answered in 45 seconds; Average Speed to Answer under 40 seconds; Abandon Rate under 5%). Call & Correspondence Oversight: Ensure prompt handling of all member/provider communications. Urgent email issues must be addressed within 4 hours, and all other correspondence/scheduled calls within 1 working day. Support & Production: Handle calls during peak times to maintain service levels. Ensure representatives follow up on open issues and maintain a minimum production of 150 transactions (calls or written responses) per week. Quality & Compliance: Maintain a team audit score average of 93% or higher. Ensure absolute team compliance with privacy (HIPAA) and data accuracy standards. Client & Process Liaison: Act as the point of contact for external parties on escalated service issues. Assist in developing departmental policies and procedures. Qualifications and Experience Insurance Sector Experience Required: A minimum of 2 years in a Supervisory role within an inbound Customer Service Center, specifically servicing health insurance policies or benefits. Total Call Center Experience: A minimum of 5 years working in an inbound Customer Service Center (as a Representative, Supervisor, or Trainer/Auditor). Competencies Strong organizational, interpersonal, and motivational skills. Excellent written and verbal communication skills. High level of reasoning and analytical skills; detail-oriented.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #2430, located at 2251 Cattlemen Rd. Sarasota FL, 34232 Additional Locations Include: 702132 - 935 N Beneva R Sarasota, FL 34232 702### #### Bee Ridge Rd Sarasota FL 34233. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales

This Process Specialist role supports a transportation software company based in St. Petersburg, Florida. The position is responsible for leading the processing of title and registration transactions to meet customer service-level agreements. Responsibilities include preparing assignments and state-specific forms, securing signatures and notarizations, generating shipping labels, and producing client reports. The role also involves verifying jurisdictional rules, ensuring compliance with state and client requirements, and maintaining necessary credentialing. Additional duties include maintaining files, assisting customers, handling email and phone inquiries, performing data entry, and supporting Title & Registration and Fleet Services Operations. This position reports to the Operations Supervisor. The ideal candidate demonstrates strong critical thinking skills, exceptional attention to detail, and the ability to perform in a fast-paced, high-volume transactional environment with shifting priorities. The position is paying up to $18/hour and the company would like to hire ASAP! Essential Responsibilities Maintain current knowledge of customer, state, and regulatory requirements related to title and registration processing to ensure compliance. Research, analyze, and expedite customer requests. Maintain processing manuals and support cross-training efforts. Remain knowledgeable of state-specific and customer-specific applications. Process title and registration transactions for multiple states. Additional responsibilities include: Coordinating workflow by monitoring service requests and assisting with backlog and incoming tasks. Collaborating with team leads and other departments to support operational needs. Assisting with the development, maintenance, validation, and communication of training materials, SOPs, checklists, job aids, and related documentation. Delivering functional training to new and existing team members. Participating in special projects as needed. Generating and sharing reports related to team performance and operational deadlines. Reviewing processed transactions for accuracy, identifying and correcting errors, documenting defects, and escalating issues when needed. Supporting the creation and documentation of root cause analyses. Providing staffing and scheduling recommendations to management. Performing other duties as assigned. Qualifications High school diploma or GED Minimum of 2 years of relevant administrative or transaction-processing experience Ability to pass background checks required for state credentialing Ability to learn internal proprietary software systems Intermediate proficiency in Microsoft Excel and Outlook Typing speed of 30-35 wpm Strong analytical, written, verbal, and listening skills Exceptional attention to detail Strong initiative and urgency in addressing customer needs and resolving issues Effective time management, decision-making, and organizational skills Ability to multitask and work effectively under pressure Team-oriented, with the ability to collaborate across departments High level of professionalism, ethics, and follow-through Ability to maintain strict confidentiality Bilingual ability is a plus

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Tittle: Customer Support Representative Location: Largo , FL Must have: 1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day) 2. Call center or retail customer service experience. 3. Excellent clear communication skills 4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017. 5. Must be able to start 8/22 Job Description: Role and Responsibilities Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week Determine specific breakdown location, and secure appropriate dispatch service for the customer Represent well established and internationally known brands Work in a positive, production driven environment Qualifications and Education Requirements Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide Ability to read maps and utilize internet resources to determine customer's location Active listening skills 1-2 years of experience in Customer Service (Call Center preferred) High School Diploma or equivalent Schedule Flexibility is a must Desire to help others Possess a positive attitude Regular, predictable attendance is an essential function of this job Preferred Software Skills (please include skill level for each) Intermediate Microsoft Office/Windows Proficiency Basic PC knowledge and ability Additional Information Please contact Roja Maturi at 727-378-1166

Now Hiring: Client Advocacy Specialist - Drive Performance, Maximize Success, and Achieve Big Results! Are you a strategic thinker who thrives on helping others achieve measurable success? We are looking for driven individuals to join us as Client Advocacy Specialist, where you'll mentor, implement growth-driven strategies, and empower individuals to reach new levels of success-both personally and financially. Who We're Looking For: ✅ Goal-oriented professionals who excel in strategic planning and execution ✅ Visionary leaders passionate about mentorship and performance-driven success ✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!) ✅ Individuals eager to help others achieve tangible results while scaling their own success As a Client Advocacy Specialist, you'll train, coach, and create systems that drive high performance, efficiency, and long-term business growth. Is This You? ✔ Passionate about mentorship, leadership, and driving measurable success? ✔ A problem-solver who knows how to develop and execute winning strategies? ✔ Self-motivated, disciplined, and committed to maximizing growth? ✔ Open to coaching, leadership development, and business expansion strategies? ✔ Looking for a recession-proof, scalable career path with unlimited potential? If you answered YES, keep reading! Why Become a Client Advocacy Specialist? 🚀 Work from anywhere - Build a flexible, high-impact career. 💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year. 📈 No cold calling - Work with individuals who have already requested guidance. ❌ No sales quotas, no pressure, no pushy tactics. 🏆 Leadership & Ownership Opportunities - Develop and scale your own team. 🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers. 🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary. 🏥 Health benefits available for qualified participants. This isn't just another opportunity-it's a high-impact role designed to drive results, transform careers, and create lasting financial success. 👉 Apply today and take your first step as a Client Advocacy Specialist! (Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)

The Client Success Specialist serves as the primary point of contact for property owners and stakeholders who rely on our ISP, VoIP, CCTV, and Access Control services. This role ensures high-quality customer experience by providing responsive support, clear communication, and efficient issue resolution. The ideal candidate is technically inclined, detail-oriented, and passionate about delivering exceptional service. Key Responsibilities: Customer Support & Communication Respond to service inquiries from owners via phone, email, and ticketing systems with professionalism and urgency. Provide clear, accurate information regarding service status, equipment, installation timelines, and account details. Manage inbound and outbound communications to ensure clients are updated throughout the service process. Maintain a customer-first mindset, ensuring all interactions are handled with empathy and ownership. Technical Assistance & Issue Resolution Troubleshoot basic issues related to ISP connectivity, VoIP services, CCTV systems, and Access Control devices. Gather detailed information to escalate technical issues to the appropriate internal teams when needed. Coordinate service appointments, technician dispatches, and follow-ups until resolution. Document all reported issues, resolutions, and customer notes with accuracy and clarity. Service Coordination Assist in onboarding new owners to our services, including explaining features, setup requirements, and expectations. Work cross-functionally with technical teams, field technicians, and management to ensure timely service delivery. Monitor service queues and ensure service-level agreements (SLAs) are met. Customer Experience & Quality Assurance Identify patterns in customer concerns and communicate opportunities for improvements to management. Contribute to process enhancements that improve service efficiency and client satisfaction. Maintain up-to-date knowledge of all company services, equipment, and system updates. Qualifications: Required Experience in previous sales support role. Project management support role experience. Resilient and proactive communication and coordination with our clients. Clear and precise interpersonal skills, including the ability to build positive relationships, collaborate effectively with diverse teams, and communicate clearly with stakeholders. Strong customer service skills with the ability to communicate clearly and professionally. Basic technical understanding of Internet services, VoIP systems, CCTV camera setups, or access control equipment (training provided). Ability to multitask, prioritize, and remain calm in fast-paced environments. High attention to detail and strong problem-solving skills. Preferred Previous experience in telecom, IT, property technology, or security systems. (training provided) Familiarity with general 3 rd party software and the ability to learn it quickly. Job Type: Full-time, On-site, No hybrid or remote available. Pay: $60,000 to $70,000 annually DOE. Expected hours: 40 to 45 hours per week. Benefits: Dental insurance Health insurance Vision insurance Experience level: 2+ years Ability to commute/relocate: Lutz, FL 33548: Reliably commute or planning to relocate before starting work (Required)

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

Job Details Experienced Main Store - Tampa, FL Part Time High School Any Admin - ClericalDescription The ideal candidate has a high school diploma or GED and retail and/or customer service experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus. This position is part time, evenings and weekends. Responsibilities Helps with clerical/office tasks, such as answering phones and attending to guests needs Ensures that the customer experience is top priority Attends all staff meetings, trainings, and educational classes as required. Performs other duties as assigned. Qualifications High school diploma or GED required. Bilingual is a plus but not required. Retail and/or customer service experience required. Neat, clean, and professional appearance Helpful attitude and friendly demeanor Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress. Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment. Highly trustworthy and safety conscious Good computer and internet skills

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Free uniforms Paid time off A Client Specialist at Viso Juv is the first contact that our clients have with our company. You will be the "face" of Viso Juv. Your duties will include, but not limited to: answering calls scheduling appointments checking clients out developing a rapor with the clients managing & taking before & after photos inventory maintaining the client schedule emails planning being creative must be able to multitask skincare sales

Job Title Transaction Specialist Responsible for the day-to-day transaction management of a portfolio of properties on behalf of one or more national and/or global corporate services clients Job Description General: * Assist with the implementation of portfolio plans that align with client's real estate goals and objectives * Collaborate with C&W and non-C&W brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions including lease, sale, sublease, and purchase * Manage the flow of key documentation and client communications Routing of documents through internal processes * Review, and interpret financial analysis * Oversee revenue tracking of all transactions * Maintain a database of transaction activity * Ensure the accuracy of all transaction reports * Present transaction activity to the client * Facilitate client meetings * Provide suggestions for process and technical improvements relating to the transaction process * Assist with the onboarding of new team members Create client collateral to include market surveys and tour books Process Management: * Assist with the development of standard forms and procedures * Implement standardized processes/playbooks that create maximum efficiencies and add value * Assist in measuring transactional performance and KPI's * Ensure that all client and broker engagement documentation is executed * Oversee billing and invoicing * Manage client incentives tracking Transaction Management: * Coordinate field broker selection process * Assist with determining client needs and communicating project parameters * Ensure the accuracy of financial data and reporting * Coordinate client site visits/market tours * Ensure all State real estate standards are met * Assist in the management of any client rebate account Assist with approval and closeout process Gather and maintain reporting data Strategic Planning: * Assist in the development of strategic real estate plans * Produce and/or support business case development KEY COMPETENCIES 1. Client Service Skills 2. Communication Proficiency (oral and written) 3. Financial Analysis 4. Negotiation Skills 5. Organization Skills 6. Teamwork Orientation 7. Multi-Tasking IMPORTANT EDUCATION * Bachelor's degree (BA/BS) in any field; finance/real estate preferred IMPORTANT EXPERIENCE Florida Real Estate License or ability to obtain within six months of hire * 1+ years of real estate experience in transaction management or corporate real estate Other Requirements: * Ability to travel up to 10% Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 72,250.00 - $85,000.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Our Firm Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We don't just work with numbers-we work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services. At Sorren, we believe that success is a shared journey. Our culture fosters collaboration, innovation, and professional growth, ensuring that every team member has the support and opportunities they need to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand. We're committed to helping you grow, whether that means advancing your career, expanding your expertise, or achieving a fulfilling work-life balance. Because at Sorren, your success is our success. Your Journey Our team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning their efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth, contributing to the firm's success through collaboration, exceptional service, and continuous growth. Position Summary: Your Impact & Responsibilities Client Onboarding & Service (50%) • Serve as the primary point of contact for onboarding across all service lines (Tax, CAS, Assurance). • Deliver an exceptional client experience by responding promptly to calls and emails, creating a seamless and welcoming process for prospective and existing clients • Track client acquisition and retention metrics; maintain visibility into incoming and lost engagements. • Ensure 24-hour turnaround on client follow-ups to maximize conversion opportunities. • Facilitate the proposal process by coordinating with internal teams to ensure accuracy and timeliness. • Oversee onboarding setup, delegating tasks to offshore resources as needed, while maintaining a strong understanding of the technology stack. • Identify process inefficiencies and recommend innovative improvements. Client Engagement & Marketing Support • Assist in planning client networking events and delivering personalized engagement initiatives (e.g., gifts, holiday cards, food drop-offs). • Generate reports on top clients and develop creative strategies to enhance client satisfaction. • Collaborate with the national marketing team to leverage resources such as surveys and engagement tools. Growth Support • Partner with staff to help achieve individual growth goals by identifying cross-service opportunities and facilitating conversations with partners. Administrative Support • Provide backup assistance to the Tax Administration team during peak periods, including tasks such as workflow coordination, client communication, and general administrative support to ensure deadlines are met and processes run smoothly. • Provide executive assistance to tax leaders by managing scheduling needs, coordinating meetings, and handling administrative tasks such as ordering lunches for leadership meetings and events. Qualifications • Bachelor's degree in Business, Marketing, or related field preferred. • 2+ years of experience in client service, onboarding, or professional services environment. • Strong communication and organizational skills with a client-first mindset. • Ability to manage multiple priorities under tight deadlines. • Proficiency in Microsoft Office Suite; familiarity with CRM systems and workflow tools a plus. Key Competencies • Client-Centric: Committed to delivering exceptional experiences. • Detail-Oriented: Ensures accuracy and timeliness in all tasks. • Proactive: Anticipates needs and takes initiative to improve processes. • Collaborative: Works effectively across teams and service lines. Why Choose Us? At Sorren, we're invested in your growth-both personally and professionally. We'll support you as you advance in your career while also giving you the flexibility to enjoy life outside of work. We believe balance fuels success, and we've designed our culture and benefits to reflect that. What We Offer*: Generous paid time off Comprehensive medical, dental, and vision coverage, plus life and disability insurance 401(k) retirement savings plan Paid holidays, including a firmwide winter break (December 24 - January 1) Paid parental leave (available after one year of service) Mentorship and career development programs CPA exam support to help you succeed on the path to licensure Firm-sponsored events and spontaneous team activities Celebrations to mark milestones like the end of busy season and the holidays *Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week. © 2025 “Sorren” is the brand name under which Sorren CPAs, P.C. and Sorren, Inc. and its subsidiary entities provide professional services. Sorren CPAs P.C. and Sorren, Inc. and its subsidiary entities practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations, and professional standards. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients. Sorren, Inc. and its subsidiary entities are not licensed CPA firms.

The goal of the Loan Operations Specialist is to prepare all types of loan booking, tracking and servicing of all loan files, including new requests, renewals, modifications, construction requests, and annual reviews. The Loan Operations Specialist may also be responsible for verification of all closed loans for accuracy and proper coding. Primary Duties and Responsibilities Consistently delivers outstanding client service with a friendly, can-do attitude, and willingness to help at all times. Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction. Responds appropriately to all inquiries regarding loan administration and documentation issues. Utilizes KACE ticketing system as the department workflow process, prioritizing tickets by request type and date sensitivity. Prepares and organizes loan packages for booking. Images loan documentation as required in Bank systems Follows up on loan files for specified documents and clear all loan exceptions. Establishes system reminders and follows up on documentation not received at closing. General knowledge of hazard and flood insurance and the ability to read policies and adequacy forms to determine proper coverage. Provides direct assistance to internal/external clients with respect to existing or new loan requests. Knowledge on servicing of internal Visa Credit Cards for both personal and business. Monitors Transaction Exception Reports. Correctly posts payments and makes adjustments as needed. Communicates with impact and enthusiasm in formal and informal settings. Maintains a working knowledge of lending compliance law, loan servicing regulations, real estate legal issues and state lending laws, including UCC requirements. Working knowledge of both consumer and commercial post-closing processes, logistics, and servicing, including escrow requirements. Working knowledge and understanding of loan type specifications/requirements Flexibly apply rules or procedures, while remaining guided by the organizations values. Contributes to a supportive learning environment by sharing knowledge. Demonstrates the ability to draw logical conclusions based on in-depth analysis of information and can recognize causes and consequences of actions and events that are not readily apparent. Demonstrates the ability to maintain continuous, open and consistent communication with staff and clients. Utilizes current software (ex: Microsoft Office Suite, Navigator, Business Process Manager) and information technology to accomplish tasks. This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Minimum Qualifications 2 years of experience in a loan documentation/loan operations department or applicable banking experience, preferably in bank operations. High school diploma/GED Preferred Qualifications US Small Business 7a Loan Servicing experience Experience in Loan Accounting and Reconciliation Experience with Abrigo LOS Our Way Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work Make a meaningful difference in our community through our service and financial support Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators Benefits You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight: Eligibility for health, dental, vision, life and disability insurance coverages Retirement Plan - 401k with matching ESOP- Employee Stock Ownership Plan Time away from work vacation time, sick time and holidays Paid parental leave Tuition Assistance Professional development opportunities THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER A DRUG FREE WORKPLACE E-VERIFY EMPLOYER PIe094fbcb5a4c-31181-38960396

Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Training & development Are you passionate about creating exceptional customer experiences? Do you thrive in fast-paced environments where problem-solving and communication are key? We're searching for an energetic and dedicated Service Support Consultant to join our dynamic team. If you're driven, enthusiastic, and ready to make an impact, we want YOU! Why You'll Love Working with Us Competitive Pay - Earn $45,000 - $60,000 annually, based on experience and performance, with merit-based rewards. Performance Bonuses - Get rewarded for your hard work and results. Growth Opportunities - Advance your career in a growing company with a proven track record. Flexible Schedule - Enjoy work-life balance with a Monday-Friday schedule and occasional Saturdays (9:00 AM - 3:00 PM). Fun Work Culture - Join a supportive team that celebrates successes with company parties and camaraderie. Comprehensive Benefits - Employee discounts, profit sharing, and training & development programs. What You'll Do Be the friendly first point of contact for customers, providing information, answering inquiries, and ensuring exceptional service. Assist with scheduling, managing orders, and resolving issues quickly and efficiently. Handle challenges with a positive, problem-solving mindset, ensuring 100% customer satisfaction. Educate customers about our services, fostering long-term relationships and trust. Collaborate with a team committed to achieving company goals and maintaining our reputation for excellence. What We're Looking For Excellent Communication Skills: You're confident, clear, and professional when interacting with others. People-Centered Attitude: You enjoy connecting with others and making their day better. Problem-Solving Ability: You approach challenges with creativity and optimism. Team Player: You thrive in a collaborative environment and enjoy working toward shared goals. Ambition to Grow: You're eager to learn and develop professionally in a supportive environment. Who We Are Here at Clearwater Solutions, we partner with leading automotive industry giants to help them expand and grow. Over the past year, our Community Engagement Team has been instrumental in increasing our clients' consumer base, driving revenue, and delivering exceptional customer experiences. Our team's dedication and innovation are the foundation of our success-and we're excited to bring on new talent to continue our mission. Ready to Join Our Winning Team? If you're ready to take the next step in your career, we'd love to meet you! Apply today to be part of a company where your contributions are valued, and your potential is limitless. Compensation: $45,000.00 - $60,000.00 per year

Property Description The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar! Overview We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today! Qualifications High school diploma or equivalent Previous experience in hospitality or customer service preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Excellent organizational skills and attention to detail Basic computer skills and experience with reservation software Ability to work flexible hours, including weekends and holidays Positive attitude and willingness to learn and grow in the role Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Job Title: Patient Relations Specialist Company: Lakeland Eye Clinic Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Employee Discounts Competitive Base Pay Hours: Full Time Our offices are open Monday-Friday 8am-5pm You may need to work a little earlier/later as needed Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow SUMMARY The Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. ESSENTIAL DUTIES AND RESPONSIBILITIES Answer calls for multiple clinics in an efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Initiate and complete service recovery as warranted to drive patient loyalty, patient satisfaction, and protect the clinic/patient relationship. Interview patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information. Create patient charts by entering required information into electronic databases and maintain accurate records. Relay information to relevant clinic team members through the appropriate messaging systems. Ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. Maintain compliance with HIPAA rules and regulations. Follow a well-established process to solve routine problems where solutions are clearly prescribed. Work cooperatively with the Patient Relations, Referrals, and Clinic teams to accomplish the goals of the departments. Adhere to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Perform other duties that may be necessary or in the best interest of the organization. QUALIFICATIONS Professional in appearance and actions. Logical and Critical thinking skills. Customer-focused with excellent written, listening and verbal communication skills. Enjoys learning new technologies and systems. Detail-oriented, professional attitude, reliable. Exhibits a positive attitude and is flexible in accepting work assignments and priorities. Meets attendance and tardiness expectations. Management and organizational skills to support the leadership of this function. Ability to follow or provide verbal and written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations. Interpersonal skills to support customer service, functional, and teammate support need. Able to communicate effectively in English, both verbally and in writing. Ability for basic to intermediate problem solving, including mathematics. Travel to other site locations may be necessary. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards. Specialty knowledge of systems relating to job function. Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines. Favorable result on background check required. Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE High School Diploma or GED equivalent is required 1-3 years related experience in a call center or as a Receptionist is preferred Healthcare experience is preferred LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Basic to intermediate computer operation Proficient in Microsoft Excel, Word, PowerPoint, Outlook Prior experience with NextGen software or other EMR is preferred PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Cabot Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings. Cabot Citrus Farms Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future. Position Overview As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service. Key Responsibilities Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities. Manage itinerary planning, including coordinating all aspects of the guest journey. Field general inquiries and direct calls to the appropriate department. Organizing and cataloging CRM data, including guest information and relevant questions and preferences. Possess proficiency with all systems and software. Proficiency with all systems and processes to be able to train the Reservations team members. Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader. Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests. Communicate effectively both verbally and in writing with internal and external guests, as well as other departments. Comfort with upselling and promoting a variety of premium products. Address and resolve guest service issues in a positive manner. Block special request reservations VIP reservations and/or room assignments. Maintain and organize both hotel and guest information, whether on a computer or regular file system. Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office. Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends. Qualifications Bachelor's degree or equivalent working experience required. Strong ability to multitask and complete multiple assignments simultaneously. At least 1 year of Reservations Agent experience or other Hospitality related experience is required. Familiarity with PBX operations and internal guest communication systems a plus. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires excellent communication skills, both verbal and written. Takes a proactive approach towards decision-making and resolving challenges. Takes initiative and makes suggestions to solve problems. Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests. Experience in a golf property preferred. Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy. Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet. Comprehension of the reservation sales process. Analytical approach to problem solving. Dynamic, enthusiastic, and innovative leader who thrives under pressure. Skilled in service recovery, consistent guest follow and follow through. Ability to maintain confidentiality and discretion, especially with high-profile individuals. Working Conditions Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties. Ability to work long hours sitting or standing at a desk in an office setting. Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls. Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs. Benefits We offer a comprehensive benefits package, including: Health, Dental, and Vision Insurance 401(k) 10 Paid Vacation Days 5 Paid Sick Days 14 Company Holidays Maternity and Paternity Leave Complimentary Staff Lunch Early Earned Wage Access Golf Privileges Employee Discount Program And much more! Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that! If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property! Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.