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Service specialist jobs in Waukesha, WI

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  • Customer Service Supervisor

    Binny's Beverage Depot 4.4company rating

    Service specialist job in Waukegan, IL

    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The Customer Service Manager also provides a strong leadership presence and control in the store, while enforcing all company policies and procedures, including, safety and security. Major Duties and Responsibilities: • Consistently creates a welcoming environment for the customer and quickly responds to customer inquiries and needs • Observe staff member's customer engagement and interactions, provide instructions and guidance to staff to continually improve the customer experience • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills • Conducts new employee orientations, trains and coaches Store Associates • Utilizes company tools to diagnose opportunities and develops action plans to improve performance • Regularly communicates with General Manager and Assistant Manager to discuss strengths, opportunities, and trends in business to increase sales • Regularly communicates with General Manager and Assistant Manager to discuss strengths and opportunities of staff members • Provides direction, support, and ongoing feedback of overall performance to staff members • Assists in the hiring process to the needs of the business, actively recruiting to ensure open positions are filled • Ensures company standards are met for store and associate appearance • Assists with planning and adjusting schedules as necessary to maximize sales, while ensuring payroll expectations are followed • Plans, coordinates, and executes all merchandising and sales promotions in a timely manner while ensuring pricing and signage information is accurate • Willingness to participate in continued education, including product knowledge and professional development • Assists management team with inventory management • Performs all duties of a store associate while functioning as a Customer Service Manager • Performs all duties as directed by managers Qualifications • Must be 21 years of age • 1-2 years retail management experience. Demonstrates supervisory and training/coaching skills • Full-time employment, ability to work evenings, weekends and holidays, as scheduled. Consistent and regular attendance required • Ability to develop constructive and effective relationships with staff and customers by possessing strong interpersonal skills to communicate with confidence • Skills to influence at all levels; demonstrated ability to work effectively within a team and be assertive in driving successful management strategies • Demonstrates strong comprehension along with excellent written and oral communications skills; ability to read small type • Possess strong organizational and time management skills; effective ability to multitask and strong attention to detail required • Ability to operate business machines and electronic devices (scanners, phones, computer keyboards, etc.) • Ability to count cash and make change accurately • If necessary, must be able to pass any applicable alcohol training class and maintain a current certification card • Ability to repeatedly lift 40-50 pounds • Ability to stand and/or walk for extended periods of time • Ability to follow directions and complete assignments • Perform all duties as assigned by supervisors • Ability to repeatedly walk up and down stairs • Ability to work in cold areas *The pay range for this position is $19.00-$24.00 Binny's offers a comprehensive benefits package including medical and dental insurance, an FSA plan, a 401(k) plan, educational reimbursement, PTO time, paid sick time, paid parental leave, paid holidays and an employee discount. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $19-24 hourly 2d ago
  • Technical Service Representative

    Condair USA/Ca

    Service specialist job in Racine, WI

    Technical Service Representative - Parts Purpose of Role Under the direction of the Manager, the Technical Service Representative, Parts position responds to agent's and end user inquiries for part numbers and part identification and performs a variety of technical duties relating to the Technical Services Department. Key Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty to a competent level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Utilize IOMs, ERP software, electrical schematics, and parts lists to identify and provide proper part numbers. May require travel to train on new equipment releases and other Condair items (10 of time?). Look at all aspects of any situation, be it from the customers' point of view or the agents' while, at the same time, representing the Company and its best interests. Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff. Co-ordinate with Marketing and Sales, Engineering, Production, Purchasing, and Testing regarding specials and irregular orders. Reasonable working knowledge of MS Word, Excel, and Outlook. Experience using database software; SAP experience and exposure to BMS is considered an asset. Edit, update and release parts lists. Submit all necessary reports and documentation, including but not limited to service reports and reports to communicate end users' concerns. Travel approximately 20% of the time. Must be able to travel within Canada and the US unrestricted. Adhere to Condair's Quality Assurance and Health and Safety systems. Other duties as assigned by management. Professional Skills, Qualifications, and Competencies Education and Experience: Minimum of 3 years' experience within the mechanical industry. Experience with humidifiers, dehumidifiers, etc. Technician's diploma or study in Building Automation System Operation or Electrical Engineering Technologist. Language Skills: Fluent in English (reading, writing, spoken) required. Can communicate clearly and professionally in writing, in person and over the phone; use language appropriately in variable situations. Demonstrates ability to communicate technically, in writing and verbally. Ability to Reason: The ability to remain calm and focused under stress, providing technical support over the phone. Tact, courtesy, initiative, and the ability to work efficiently and accurately in an environment of frequent interruptions. Computer Skills: Proficient working knowledge of MS Suite, Word, Excel, Outlook, and SharePoint. SAP experience an asset. Certificates/Licenses: Valid and up to date passport, and ability to travel within North America and internationally is required. Personal Characteristics Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to other's views. Gives and welcomes feedback. Offers to help others to achieve common goals. Drive: Exhibits a drive to do all work required to achieve success. Aims to do the right thing without being told. Works well independently and is self-motivated. Ethics: Works with integrity and strong morals/ethics. Professionalism: Approaches others in a tactful manner. Reacts well under pressure and follows through on commitments. Treats others with respect and consideration regardless of their position. Accepts responsibility for own actions and asks for help when needed. Safety: Observes safety and security procedures. Uses equipment and materials properly and as instructed. Dependability: Is consistently at work and on time and completes work in a timely manner. Able to deal with change, delays, and unexpected events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. While performing the duties of the job, the employee is required to: Primary: Sitting/Standing at a workstation. Computer work, data entry. Listening - use of ear/head mounted phone receiver. Talking in person and over the phone. Utilizing production floor for training or research. Occasional: Kneeling, reaching, lifting up to 40lbs, stooping, and climbing ladders when working on units for the purpose of troubleshooting, testing, training, and learning. Possible exposure to weather, heat/cold, wet/humid. Heights, small spaces. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job duties, the employee is regularly exposed to: A regulated indoor climate. Benefits/Perks Condair is pleased to provide the following benefits to all full-time employees (subject to change): Medical benefits Dental benefits Vision benefits Short-term disability insurance Long-term disability insurance Life insurance/AD&D Flexible healthcare spending account 401K Free snacks and beverages Paid vacation Paid sick leave Accommodation We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Human Resources at ***************** or call ************ and ask to speak with Human Resources. Acknowledgement This job description reflects the immediate requirements of the post. As the duties of the post develop and requirements of the company change, the post holder will be required to carry out other duties. About the Company Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual, holistic solutions that customers can trust through the entire lifecycle. With optimal humidity, we increase productivity and create healthier built environments. Condair Group has production sites in Europe, North America and China, its own sales and service organizations in 23 countries, and representatives in over 50 locatio ns worldwide. Our Vision: To create healthier built environments and increase productivity with the optimal humidity for a better life. Our Mission: Driven by our customers' needs and supported by science, we engineer reliable, sustainable solutions. Slogan: Humidity for a better life. Our Values: We act on our vision We are reliable We are result-oriented We empower our people We improve human life
    $35k-62k yearly est. 4d ago
  • Customer Service Specialist [Manufacturing]

    PPC Flex

    Service specialist job in Pewaukee, WI

    The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively
    $28k-36k yearly est. 2d ago
  • Bilingual Customer Experience Assistant

    QPS Employment Group 4.5company rating

    Service specialist job in Brookfield, WI

    QPS Employment Group is hiring for a Bilingual Customer Experience Assistant for our Corporate Headquarters in Brookfield, WI. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more. This is a full-time internal position with QPS. Hours will be 8:30am-5:00pm, Monday-Friday. Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs: Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company. High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary. Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us. Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value. Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves. Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved. What You'll Be Doing: Answer, screen, and direct incoming calls Verify customer information Accurately document and make appropriate changes in software database following communication with customer Perform basic background checks on customers Perform basic searches within the software database Provide excellent customer service What We Look For: Bilingual, Spanish and English - not required, but preferred Previous telephone customer service experience - call center or high volume customer service environment preferred. High School diploma or GED preferred Knowledge of Microsoft Windows programs Professional and effective telephone and written communication skills What We Offer: We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.
    $26k-31k yearly est. 3d ago
  • Certified Peer Support Specialist- Waukesha Court Services

    Wisconsin Community Services 3.2company rating

    Service specialist job in Pewaukee, WI

    The Certified Peer Support Specialist will provide 1:1 peer support to individuals in need of peer support services in Waukesha County. Peer services include, connecting peers with community resources and helping them navigate resources, as well as provide strength based support and encouragement. The Peer Support Specialist will focus on reducing stigma and promote the benefits of peer support services by facilitating educational presentations to local community businesses and community partners. Essential Functions: Promote and recruit for the peer services and provide outreach to peers from populations within Waukesha County, focusing on peers that currently do not have access to peer support. Provide 1:1 peer support services to people in Waukesha County. Assist the individual in exploring goals and priorities using the created Needs Assessment to receive support for the duration of program enrollment. From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. Encourage individuals to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery. Support individuals in navigating systems of care and encourage the participant to communicate with other services providers. Responsible for accurate documentation and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes. This includes completion of initial and ongoing Needs Assessments, and progress notes for each interaction with individuals in the program, as well as documentation of all reporting requirements as indicated by the funding source. Work with the participants' collateral and community contacts to promote continuity of care with written and explicit consent to support their recovery journey. Assist participants in their process of stabilization and recovery. Conduct outreach to local businesses to promote the understanding and use of peer support services, through educational presentations. Attend and participate in staff meetings and weekly supervision. Attend in-service training and conferences as required. Other Duties and Responsibilities: Other job-related duties as may be necessary to carry out the responsibilities of the position. Other duties will be determined by the supervisor. Knowledge, Skills, and Abilities: Maintain Peer Support State Certification, Knowledge of the Wisconsin Criminal Justice System; knowledge of local treatment programs and community resources to include housing, education, public transportation; knowledge of the Circuit Court Access Program (CCAP); Strong verbal and written communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic and disability issues; good organizational, computer and typing skills; good judgment; effective use of time, must be trained in all WCS required Evidence Based Principals, including mandated reporter training, within 90 days of hire and follow models for fidelity established by the agency. Minimal Qualifications: High school or GED/HSED required; graduate of state Certified Peer Specialist training Possess current Certified Peer Specialist certification Strong written and verbal communication skills Personal experience with mental health and substance use needs and knowledge of recovery principles Meet all WCS and contractor requirements for criminal and caregiver background, driver's record, and reference checks. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. Work Relationships and Scope: Has contact with a wide variety of individuals including probation agents, case managers, therapists, families, and community resources. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, individuals receiving services and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Some of the work is done sitting at a desk and using the computer; 40 hours per week; flexible work schedule may include some evenings and weekends to meet the needs of the program. Physical Demands: Position is mobile with time spent in the community, including home visits and other community-based locations; driving throughout Waukesha must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PM21 PIcaef4a9d5732-37***********5
    $30k-38k yearly est. 3d ago
  • Customer Service Representative 4778

    Tier4 Group

    Service specialist job in Franklin, WI

    $18-$20/HR Type: Hybrid (3 days onsite per week) Duration: January 2026 - July 2026 Schedule: 7:30 AM-4:00 PM, 8:00 AM-4:30 PM, or 8:30 AM-5:00 PM CST Perks: Benefits, free daily lunch when onsite Job Description: We are seeking a detail-oriented and client-focused professional to join our service team. In this role, you will provide support to clients and field representatives-primarily through call center operations-by resolving issues related to the consumer website and mobile app. These issues may include login, registration, password resets, navigation, and general content questions. You will play a key role in delivering an exceptional client experience by providing efficient, accurate solutions and building strong relationships with both clients and field representatives. Key Responsibilities Assist clients and field representatives with website and mobile app inquiries, including login, registration, password, navigation, and content questions. Deliver a distinctive and efficient client experience while maintaining high service standards. Take ownership of calls, resolve issues effectively, and proactively address potential future concerns to minimize repeat calls. Serve as a trusted advocate for field representatives and collaborate to meet client needs. Educate clients and representatives on website features and self-service capabilities. Build professional relationships to enhance client loyalty and satisfaction. De-escalate service concerns with professionalism and empathy. Meet efficiency and quality standards while handling confidential information appropriately. Manage phone interactions and follow-up casework with accuracy and attention to detail. Work independently and as part of a team to identify process improvements and implement solutions. Research and evaluate possible solutions using available resources. Adhere to strict confidentiality and privacy standards. Embrace change and contribute to a culture of continuous improvement. Demonstrate flexibility in shifting priorities to meet business and client needs. Perform keyboarding and computer tasks accurately and efficiently. About the Team You'll join a team of 25 service professionals dedicated to supporting clients and field representatives through call center operations. The team focuses on resolving issues related to the consumer website and mobile app, ensuring a seamless and positive experience for all users. At least 1 of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $18-20 hourly 1d ago
  • Commercial Service Advisor

    Vizance 4.0company rating

    Service specialist job in Hartland, WI

    Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland. WHY JOIN VIZANCE? Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last. Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Policy Administration: Manage policy documentation, endorsements, and renewals Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks Communication: Work with dedicated sales and service teams to plan and execute client service plans WHAT YOU WILL BRING TO VIZANCE At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting Wisconsin Property and Casualty Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!
    $34k-42k yearly est. 4d ago
  • Warranty and Resolution Specialist

    John M. Ellsworth Company

    Service specialist job in Milwaukee, WI

    John M. Ellsworth Co., Inc. (JME), headquartered in Milwaukee, Wisconsin, is a leading distributor of premium fluid management products. Since 1974, JME has served industries such as petroleum, chemical, agricultural, oil & gas, sanitary, food & beverage, and fire. Renowned for its unmatched product selection, JME delivers trusted, high-quality equipment, expert customer service, and fast delivery to ensure top customer satisfaction. With 50 years of industry expertise, JME remains an innovative market leader by continually adapting to customer and supplier trends. Our knowledgeable team takes pride in assisting customers in finding reliable solutions tailored to their unique needs. JME is seeking a Warranty and Resolution Specialist to join the team. The right person will possess a commitment to providing outstanding service to our customers. Responsibilities: Investigate and evaluate customer return/product warranty requests and determine disposition and credits Communicate daily with customers, suppliers and fellow employees in a polite, professional manner through email or over the phone Accurately enter and track all return authorizations in our ERP system Follow-up with customers and suppliers on open Return Material Authorizations (RMAs) and work them to resolution as quickly as possible Resolve warehouse or vendor mis-ships to customers Work with customers and carriers to intercept packages or shipments that have the incorrect ship to addresses and reroute them to the correct destinations, along with filing claims due to lost or damaged shipments Issue call tags or return truck shipments and verify that returned product is in new, unused condition and can be returned to inventory or the vendor and upon confirming acceptable return, issue credits to customers Work with suppliers and customers to investigate/troubleshoot warranty issues, facilitate the return of the items to suppliers for evaluation and determine disposition Essential Requirements: ·2+ years of relevant resolution experience · Competency in MS Office, databases and accounting software (Sage 100 and Salesforce usage is a plus) · Willingness to work in a team · Proactive approach to identify and resolve issues · Well organized and detail oriented Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to Commute: Milwaukee, WI 53224 (Required)
    $23-25 hourly 4d ago
  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Service specialist job in Pewaukee, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 1d ago
  • Client Services Representative Starting pay $18-$21

    Sustainable Staffing Inc.

    Service specialist job in Harvard, IL

    We are immediately hiring for an enthusiastic, bilingual client service representative for our fast-paced, growing office located in Harvard, IL. The client services representative will be responsible for handling the needs of customers and assisting them with information on products and services provided by our company. A successful candidate will have an open and approachable demeanor, a strong work ethic, and a desire to remain up-to-date on product information. The successful candidate will enjoy working fixed hours, Monday through Friday from 9:00 a.m. to 6:00 p.m. Employees are paid weekly, an evaluation and merit increase is provided upon completion of training (90 days), and benefits are provided the 1st of the month following 30 days of employment. Benefits include major medical, dental, vision, STD, LTD, life, and AD&D coverage. 401(k) benefits are provided with a 4% employer match on a 5% contribution. Holiday pay and paid time off are generously provided benefits upon completion of 60 days of work. Client Services Representative Duties and Responsibilities Assist customers with financial advice and information. Answer questions from customers over the phone and in person. Provide customers with customer service and insurance information. Be knowledgeable about products and services offered by the company. Be able to respond to customer's needs quickly. Send registered mail to customers. Provide analysis of customer data. Client Services Representative Qualifications and Requirements High School Diploma or GED. Bilingual (English / Spanish) is a must. Two years experience in a customer service, office administration, or related position.
    $29k-41k yearly est. 10d ago
  • S&T Customer Support Chemist, Expert

    PPG 4.4company rating

    Service specialist job in Oak Creek, WI

    PPG Industries, Inc. seeks an S&T Customer Support Chemist, Expert in our Oak Creek, WI coatings plant, responsible for supporting the research and development of proprietary paint coating products for PPG's Automotive Coatings business. Specific duties include: (i) providing technical/chemical expertise with respect to plant batch manufacturing, including with respect to quality control, and advising as to when chemical coatings batches require further technical consult; (ii) conducting paint property and raw material testing, including in response to force majeures or cost pressures, and reformulating existing paint coatings products with alternate raw materials (as required); (iii) directing technical activities to support the recovery of distressed assets (i.e., paint coatings products and raw materials) that would otherwise be disposed at a loss to PPG; (iv) executing technical support projects by conducting root cause investigations, trouble-shooting, and performance testing on new coatings products; (v) supporting customers and field representatives with solutions for color, application, and other properties adjustments, including reformulation of existing products to provide solutions for the customers; (vi) performing chemical research experiments to troubleshoot/answer specific production problems related to PPG's Automotive Coatings products, including with respect to color matching and coating development, coating formulations, and sample analyses; and (vii) leading multiple projects/teams. Must have a bachelor's degree (or foreign equivalent) in Chemistry, Chemical Engineering, or a related field plus five (5) years of post-baccalaureate and progressively responsible experience in a related Chemist position. Experience must include five (5) years with each of the following: (i) solvent and water-based coatings formulations; (ii) polymer coatings chemistries; (iii) automated spray applications of coatings; (iv) root cause analysis; and (v) process improvement/cycle time reduction. Must also have knowledge of coatings and raw materials and their performance attributes including each of the following: (i) primers for substrate protection and performance; (ii) topcoats/monocoats chemistries including polyurethane and acrylic/polyester melamine coatings; (iii) preparing panel test series and conducting specification testing for customers and results analysis; and (iv) pigment and/or raw material replacement qualifications. Experience can be concurrent. Apply online at careers.ppg.com. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $38k-57k yearly est. Auto-Apply 46d ago
  • Court Services Specialist

    Lake County Il 4.5company rating

    Service specialist job in Waukegan, IL

    Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment. Under general supervision, the Court Services Specialist performs work of moderate difficulty providing assistance to attorneys, litigants and the general public in processing applicable case-related paperwork and electronic documents. * Prepares court calls and/or transcribes and/or maintains records of the court. * Handles specialized tasks within an assigned division including but not limited to coordinating publication procedures, conducting record searches, processing expungements, preparing records for appeal. * Reviews incoming documents for accuracy and completion. * Identifies documents that are not accurately completed. * Records information from handwritten documents and electronically submitted documents; file stamps and stamps the name of the Clerk of the Circuit Court when applicable. * Provides additional direction to visitors within the parameters of regulations and laws. * Explains charges and procedures. * Answers incoming phone calls and directs callers as appropriate. * Answers incoming emails and directs them as appropriate. * Directs more complex inquiries to the Supervisor. * Processes and/or responds to incoming mail; prepares and issues standard form letters. * Processes documents for proper authorities. * Keeps current with changes in laws or regulation that may impact position responsibilities and procedures. * Processes payments. * Assists in the organization of court documents and/or files. * Maintains regular attendance and punctuality. * Flexibility in working with various teams and co-workers. * Adjusting to changes in law and office policies. * Willingness to assist co-workers and share job skills from respective departments. * English, spelling and arithmetic * The court system * Current office practices, procedures and equipment * County and the Clerk of the Circuit Court policies and procedures * Applicable federal, state and local laws, rules, regulations, codes and/or statutes * Organizing a high volume of paperwork and electronically submitted documents * Using computer hardware and software including word processing, spreadsheets, databases, email, etc. * Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office * Manage projects and multiple priorities simultaneously * Communicate and use interpersonal skills to interact with coworkers, supervisors, the public, etc., to sufficiently exchange or convey information and to receive work direction * Ensure compliance with applicable federal, state and local laws, rules, and regulations and statutory requirements * Convey excellent oral and written communication * Work effectively under stress * Maintain confidentiality Education and/or Other Requirements Two years of general office experience which includes providing customer services, or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County! Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam. Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
    $42k-50k yearly est. 19d ago
  • Senior Specialist Support Laboratory- Client Services

    Versiti 4.3company rating

    Service specialist job in Milwaukee, WI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary Under the direction of department leadership, performs clerical and other technical lab duties in an efficient, timely and accurate manner, with quality that exceeds customer expectations. Demonstrates the ability to take initiative and drive productivity and support others with direction, training, and mentorship. Performs advanced customer service tasks, executed at high service level. Aligns to and supports Versiti's mission, vision, and values as well as department goals and objectives. Understands to a high degree the importance of daily tasks performed and the impact they have on the patients and providers we work with to provide lifesaving diagnostic services. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Understand and perform to all applicable regulatory and compliance requirements. Participate in regulatory audits, as needed. Ship, receive, and track packages and specimens while maintaining the integrity of samples, as needed. Receive, classify, and process specimens in an accurate and expedient manner. Inspect specimens and paperwork for accuracy and acceptability and maintain sample identity and ensure samples are handled and stored at appropriate temperatures to prevent loss of sample. Use appropriate systems to accurately perform data entry functions. Proofread own work for content, spelling, accuracy, and document format. Maintain sample integrity and ensure proper identification of all specimens. Prepare samples for laboratory testing, as needed. May perform reagent preparation. Operate, troubleshoot, and perform maintenance and calibration on equipment, as needed. Identify and clearly document sample issues or discrepancies and work with client to resolve, as appropriate. Answer telephone calls and respond to email requests with professionalism and a high degree of courtesy and responsiveness. Research and resolve complex issues with follow up to customers in a prompt manner. Use written and verbal communication skills to provide exemplary customer service to internal and external customers, and appropriately documents interactions. Ensure maintenance and organization of departmental records, and execution of reagent and supply inventory control process as needed. Perform training activities and provide mentorship to trainees assisting junior and peer staff members with complex issues, and may support the assessment of staff competence, as appropriate. Oversee that daily tasks are completed in a highly efficient manner. May participate in validation and implementation of new processes or equipment, and support Controlled Document processes to ensure that Standard Operating Procedures are accurate, compliant, and up to date. Maintain all applicable competencies and performs duties, and maintains sufficient Continuing Education credits, as applicable per laboratory policy. Support scheduling process, and work weekend and holiday rotations as needed. Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification Understands and performs in accordance with all applicable regulatory and compliance requirements Complies with all standard operating policies and procedures Qualifications Education High School Diploma required equivalent required Two years attendance at an accredited college, university or technical college with emphasis in a science/medical related field preferred. preferred Experience Mastery of Laboratory Support Specialist duties, responsibilities, and behaviors required Knowledge, Skills and Abilities Ability to read, interpret, and write documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required Excellent required Ability to apply judgment to written or oral instructions. required Aptitude for computers and superior data entry skills. required Ability to manage frequent interruptions in a fast-paced and high-volume environment. required Ability to transition from one task to another in an efficient manner. required Advanced customer service skills. required Must have effective verbal and written communication skills, including the ability to provide constructive criticism to fellow employees. required Flexibility to work independently and with a team. required Organized and able to prioritize and handle multiple tasks at one time and provide direction to others. required Ability to work independently with limited written or oral instruction. required Knowledge of medical terminology. required Understand time zones and military time. required Tools and Technology General office equipment (i.e. computer, printer, fax, copy machine, scanner). required Personal Computer (desktop, laptop, tablet). required Microsoft Suite (Word, Excel, PowerPoint, Outlook). required Software systems (including but not limited to Customer Relationship Management Software, Laboratory Information Systems, Learning Management System). required Lab/department specific equipment, including, but not limited to: • Box cutter • Pipettes (single channel, multi-channel, electronic, etc.). • Centrifuge, freezers, refrigerators • Water bath • Automated cell washer • Heat block • Balances • pH meter required Not ready to apply? Connect with us for general consideration.
    $50k-84k yearly est. Auto-Apply 26d ago
  • Sales & Service Consultant, Milwaukee

    A1 Garage Door Service

    Service specialist job in Milwaukee, WI

    Job Description A Career Where Sales Meet Skilled Work If you love closing deals and building relationships, but also don't mind rolling up your sleeves, this role is built for you. At A1 Garage Door, our Sales & Service Consultants combine consultative sales with hands-on mechanical work. You'll meet homeowners who already need service, win their trust, recommend the right solution, close the sale-and then perform the repair yourself. No garage door experience? We'll train you in every mechanical skill you need to succeed. What Makes This Role Different 💰 Uncapped commissions: First-year earnings typically $90K-$150K+. 🏆 Your performance drives your paycheck-top performers routinely hit six figures. 🚐 Company vehicle (wrapped) + gas card-your mobile office. 🧰 All tools provided. 🏥 Medical, dental, vision & 401k. 🏖 Paid time off + weekly pay. 🎓 6 week paid training program. (2 weeks are in market, and 4 weeks at our Phoenix, AZ Training Academy. Flights & lodging covered). 🎉 One thousand dollar bonus when you graduate and launch in your market. What You'll Actually Do This is a sales role first, but you'll also get your hands dirty. Every day you will: Sell Meet homeowners on scheduled service calls. Build trust quickly, explain options clearly, and close repair or upgrade sales. Repair Replace springs, rollers, motors and other door components. Install keypads, run wiring, and adjust equipment for proper function. Lubricate and test equipment to ensure smooth operation. Use basic hand and power tools to complete the work you sell. Serve Deliver an outstanding customer experience that earns repeat and referral business. Collect payments and document each job. Who Thrives Here Sales pros from industries like auto, RV, solar, roofing, real estate, or hospitality-anywhere your income depended on performance. Relationship builders who love helping people and can explain technical info simply. Hands-on doers who enjoy working with tools and aren't afraid of physical work. Weather-ready professionals who can handle hot or cold garages. Competitive, self-motivated individuals hungry for a six-figure + career. What We Require Valid driver's license (3+ years driving record) Ability to lift 75 lbs., bend, climb, kneel, and work in varying temperatures. Criminal background check and drug test (THC excluded). Basic comfort with navigation apps, Google tools, tablets, and software. Reading and basic math skills for measurements and payments. Minimum of 1 year in consultative sales Not the Right Fit If… ❌ You want a 9-5 desk job. We operate 7 days a week. ❌You're the pushy type. Our next customer may be your mom. ❌ You're uncomfortable interacting directly with customers. ❌ You dislike physical, hands-on work 🚀 If you're a sales-minded professional ready to pair consultative selling with mechanical know-how and earn six figures while doing it-apply today and start your career with A1 Garage Door Service! #IND123 Benefits and other cool stuff: · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag (Please note: benefits are not available for part time, temporary or contract roles) A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $90K - $150K
    $90k-150k yearly 11d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Service specialist job in Milwaukee, WI

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience Less than 1 year Employment Position: Full Time Salary: $60,000.00 - $120,000.00 Yearly Salary is not negotiable. Zip Code: 53221
    $60k-120k yearly 60d+ ago
  • Transaction Services Specialist

    Cantor Fitzgerald 4.8company rating

    Service specialist job in Milwaukee, WI

    Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures. Skills, Education and Experience: High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate's degree or Bachelor's degree in Marketing and Graphic Design a preferred. Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position Problem solving, decision-making, and analytical skills required Ability to prioritize, and manage multiple tasks, and meet stringent deadlines WI Broker or RE Sales Persons License required. May perform other duties as assigned. Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Job Duties: Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; offering memoranda, broker opinions of value, flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys. Gather data and materials from Research, GIS, brokers, and broker support teams, and assemble them into cohesive marketing materials. Proof final marketing materials for grammar, cadence, writing style and content accuracy. Ensure that final materials are packaged and delivered to brokers and clients on a timely basis. Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages. Maintain knowledge of deal progress and provide updates to broker deal pipelines. Follow up on occupancy dates and provide revised installment due dates to the A/R team. Prepare and maintain accurate documents to include, Request for Information (RFI's), Letter of Intent (LOI's) and Request for Proposal (RFP's). Update and maintain various information databases to include; client and prospect databases. Respond to outside broker requests. Coordinate mass marketing mailings. Create, maintain and/or purge files and records, including real estate transaction files. Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours. Meet clients at listed properties and conduct tours at the direction of the listing broker(s). Coordinate complex on/offsite meetings and conferences as well as travel arrangements. Prepare, update, collate and package reports as instructed by team. Perform administrative functions and prepare communication as required. Prepare expense reports as required. May perform other duties as assigned.
    $66k-86k yearly est. Auto-Apply 19d ago
  • HVAC Building Services Consultant

    Direct Supply 4.6company rating

    Service specialist job in Milwaukee, WI

    Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Building Services Consultant position, you'll engage directly with customers to provide technical expertise on mechanical projects for Senior Living Communities. By spending time with customers to understand their needs, you'll propose solutions and coordinate execution through a network of third-party service providers. This role focuses on developing strategic solutions, conducting technical reviews, offering SP management, and supporting sales-all to ensure an outstanding customer experience on complex projects. Skills Needed: Embraces Change - Initiates change that drives results and welcomes innovative ideas. Demonstrates resilience and pushes forward through uncertainty and ambiguity. Quickly adapts approach, style and behavior on the fly. Learns Quickly - Rapidly absorbs and applies new information and skills and enjoys new challenges. Innovates and experiments to solve problems, reflecting on both successes and failures for growth. Is a naturally curious and adaptable learner. Manages Conflict - Navigates conflicts skillfully, viewing them as chances for growth. Quickly assesses situations and resolves disputes constructively. Attentively listens to different perspectives, seeking common ground for solutions. Communicates Effectively - Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals. Extensive technical knowledge in HVAC systems maintenance and installation; kitchen equipment systems maintenance and installation; and experience with managing various projects across multiple categories. Plumbing and electrical systems maintenance and installation experience is also required. Willingness to accommodate the changing needs of a new business including scheduled work hours, occasional travel, customer service priorities and clerical duties. What You'll Do and Impact: Engage directly with customers to understand their needs, define or confirm the scope of work, and provide tailored solutions. Coordinate with third-party service providers (SPs) to translate customer requirements, set clear job expectations, and verify completion. Collaborate with internal Project Associates to ensure SP bids include complete scopes and accurate pricing. Develop and present customer proposals, offering technical support as needed. Troubleshoot fulfillment issues and drive SP performance through clear expectations, escalation, and contract enforcement. Serve as a technical expert to support sales, customer service teams, and manage systematic issues with Supply Chain resources. Respond to multiple internal and SP inquiries via phone, mobile apps, and email. Lead process improvement initiatives, provide training to new team members, and mentor colleagues. Manage complex, high-stakes projects, overseeing strategies, negotiations, and mitigating risks to minimize potential losses. Participate in additional assigned projects to drive team and operational success. Experience: Associate Degree or equivalent apprenticeship 15+ years of applicable trade industry experience Ability to travel Additional Items of Interest: Fire alarm system knowledge and generator installation experience are preferred. Experience providing customer service, dispatch, quoting, or project management in the landscaping, snow removal and other exterior building maintenance service spend categories. Additional knowledge in multiple building trades is beneficial. Bachelor's degree Senior Living background or experience. Able to use systems and technology to multi-task, manage time and create efficiencies. Project management skills, including experience managing large and complex projects, are preferred. Proven ability to work in a team centered, collaborative environment. Job to be performed in the location listed. Generous benefit package available. Click here to learn more. Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces. © 2013 to 2025 Direct Supply, Inc. All rights reserved.
    $58k-84k yearly est. Auto-Apply 27d ago
  • Service BDC Consultant

    Kenosha Toyota

    Service specialist job in Kenosha, WI

    Job DescriptionService BDC Representative (Full-Time) We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally. What You'll Do Create, schedule, and confirm service appointments Handle inbound calls and make outbound calls to drive business Follow up with prospective and existing service customers Deliver an exceptional customer experience on every interaction Work closely with Service Managers and Service Advisors to support daily operations This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion. Why You'll Love Working Here Promote-from-within culture Ongoing mentorship and paid training Regular roundtable meetings and clear communication Competitive pay and comprehensive benefits Employee discounts on products and services Qualifications Previous role with strong customer service experience required Service department experience is a plus Positive, team-oriented attitude Prompt, professional, and courteous communication style Enthusiastic and outgoing personality Strong computer and multitasking skills Ability to manage multiple tasks in a fast-paced environment Must pass a pre-employment background check and drug screening Job Type Full-time Benefits 401(k) with company matching Medical, Dental, and Vision insurance Health Savings Account (HSA) Life insurance Paid time off Flexible scheduling Paid training Employee discounts Schedule 8 hour shift Weekend availability Supplemental Pay Types Bonus pay Work Location: In person
    $66k-114k yearly est. 9d ago
  • Service BDC Consultant

    Rydell Cars 3.6company rating

    Service specialist job in Kenosha, WI

    Service BDC Representative (Full-Time) We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally. What You'll Do Create, schedule, and confirm service appointments Handle inbound calls and make outbound calls to drive business Follow up with prospective and existing service customers Deliver an exceptional customer experience on every interaction Work closely with Service Managers and Service Advisors to support daily operations This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion. Why You'll Love Working Here Promote-from-within culture Ongoing mentorship and paid training Regular roundtable meetings and clear communication Competitive pay and comprehensive benefits Employee discounts on products and services Qualifications Previous role with strong customer service experience required Service department experience is a plus Positive, team-oriented attitude Prompt, professional, and courteous communication style Enthusiastic and outgoing personality Strong computer and multitasking skills Ability to manage multiple tasks in a fast-paced environment Must pass a pre-employment background check and drug screening Job Type Full-time Benefits 401(k) with company matching Medical, Dental, and Vision insurance Health Savings Account (HSA) Life insurance Paid time off Flexible scheduling Paid training Employee discounts Schedule 8 hour shift Weekend availability Supplemental Pay Types Bonus pay Work Location: In person
    $86k-111k yearly est. Auto-Apply 60d+ ago
  • Transfer Call Center - Communication Specialist

    CWI Landholdings 3.0company rating

    Service specialist job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines. Location: Onsite Milwaukee main campus Full time: 0.9 FTE Nights: 6:00pm-6:00 am Weekends: Rotate every 3rd weekend Holiday rotation Experience: Required - Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or Nursing, Previous critical care/emergency room experience preferred Medical dispatch/triage preferred Knowledge / Skills / Abilities Knowledge of medical terminology required Must be knowledgeable of Electronic Health Record EPIC electronic health record preferred Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification critical thinking and decision making to appropriately triage and manage consult and transfer requests. Licensure, Registration and/or Certification Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification Preferred BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross Preferred Physical Requirements and Working Conditions: Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids. Education - High school education or equivalent required. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $33k-41k yearly est. Auto-Apply 20d ago

Learn more about service specialist jobs

How much does a service specialist earn in Waukesha, WI?

The average service specialist in Waukesha, WI earns between $25,000 and $64,000 annually. This compares to the national average service specialist range of $27,000 to $71,000.

Average service specialist salary in Waukesha, WI

$40,000

What are the biggest employers of Service Specialists in Waukesha, WI?

The biggest employers of Service Specialists in Waukesha, WI are:
  1. Herzing University
  2. Floor & Decor
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