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  • Business Development Executive Healthcare

    Delphi Healthcare, PLLC 4.7company rating

    Remote job

    Location: Rochester, NY (In-person preferred; Remote option available for the right candidate) Employment Type: Full-time | Seniority Level: Executive Industry: Healthcare Staffing | Functions: Sales, Business Development, Operations About the Role: We are seeking a highly motivated, strategic, and results-driven Business Development Executive to join our executive sales team. As a rapidly expanding healthcare management and staffing firm, we are looking for an experienced sales executive to drive aggressive business growth, strengthen client partnerships, and spearhead the strategic expansion of the DelphiHealthcare business line in a pure "hunter" role. This executive role will focus on identifying new business opportunities, cultivating relationships with hospital and healthcare system leadership, and executing high-level growth and operational strategies. The ideal candidate brings proven experience in healthcare staffing, possesses existing relationships with key healthcare executives, demonstrates exceptional business development leadership, and exhibits a true business ownership mentality. --- Key Responsibilities Business Development Leadership · Develop and implement a comprehensive business development strategy · Lead new client acquisition and build long-term partnerships with target hospitals, health systems, clinics, and other healthcare organizations · Represent all lines of Delphi management business, including hospitalist, emergency medicine, anesthesia, and urgent care staffing services · Create and deliver compelling sales presentations, proposals, and marketing materials Strategic Relationship Management · Identify and drive opportunities for expansion within existing accounts · Attend client meetings, conferences, and industry events to enhance company visibility · Serve as a key liaison between executive leadership, business development, and recruiting teams Operational Oversight · Partner with internal teams to ensure operational excellence and fulfillment of client needs while identifying cross-selling opportunities · Track performance, KPIs, and growth metrics across DelphiHealthcare business line · Maintain and manage a structured sales pipeline using CRM systems for accurate forecasting of new accounts/contracts · Document calls, emails and meetings using CRM system and maintain accurate account records/notes for active opportunities and target lists Outreach & Market Growth · Conduct targeted outreach including cold calling, digital prospecting, in-person visits, and strategic follow-up. Some travel required for in-person visits/cold calling · Analyze industry trends to identify emerging markets, service lines, and competitive opportunities --- Required Qualifications · Minimum 5 years of successful business development or sales experience in the healthcare staffing industry preferred · Demonstrated success in generating new business, scaling operations, and managing key accounts · Bachelor's degree required; Master's degree preferred · Exceptional communication, negotiation, and presentation skills · Proficiency with CRM platforms and Microsoft Office Suite · Ability to manage multiple priorities and work cross-functionally in a fast-paced environment · Willingness to travel up to 50% --- Work Location · Rochester, NY office preferred · Remote option available for highly qualified candidates with strong industry experience
    $46k-65k yearly est. 3d ago
  • Licensed Insurance- Sales Agent, P&C (Remote)

    Concentrix 4.2company rating

    Remote job

    The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) **Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments ** A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces ,” “Best Company Culture,” and “Best Companies for Career Growth " awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Licensed Property & Casualty Insurance Sales Agent working from home, you will: Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Identify opportunities for cross-selling and upselling additional products that align with the customer's needs. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include: 1 + years of customer service and 6 months sales experience Active resident license to sell P&C insurance Verifiable High school diploma or GED Strong computer navigation skills and PC knowledge Proficiency in fast-paced multi-tasking with strong problem-solving skills High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps) Must reside in the United States or have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. #wfh #wah
    $18-19 hourly 2d ago
  • Remote OCCC Customer Service Agent_Seasonal

    OPC Pest Service 4.1company rating

    Remote job

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?
    $16.7 hourly 2d ago
  • Solution Consultant - HCM

    Workday 4.8company rating

    Remote job

    Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too. About the Team Join an exciting team charting a new path where you will be a leading advocate for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving revenue retention and building future product pipeline. About the Role We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in Workday's products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels within the customer organization and lead strategic conversations regarding aligning Workday product to business outcomes. Responsibilities include: Drive Product Adoption: Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption. Identify and address any roadblocks hindering product adoption. Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment. Build Customer Relationships: Establish and maintain strong relationships with key customer team members. Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation. Understand customer needs and challenges to recommend relevant solutions. Gather customer feedback and share insights with product development teams. Identify Product Expansion & Value Realization Opportunities: Analyze customer data and usage patterns to find opportunities for upselling and cross-selling. May collaborate with Sales teams & Solution Consulting teams to develop product expansion strategies. Stay informed about new product releases and features to identify potential use cases for existing customers. * Ability to travel up to 50% across the US. About You Basic Qualifications : Principal Solution Consultant: 5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role 5+ Workday product knowledge across the HCM suite. Sr. Solution Consultant: 3+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role 3+ Workday product knowledge across the HCM suite. Other Qualifications: Customer Focus: A passion for customer success and a strong commitment to delivering exceptional service. Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely. Discovery Skills: Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts. Presentation Skills: Confident and engaging presentation style, with the ability to tailor presentations to different audiences. Problem-Solving Skills: Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges. Collaboration: Ability to work effectively with cross-functional teams, including sales, value and product development. Industry: Understanding of industry best practices and trends Customer Success: Familiarity with existing Workday Success Plans and other CX motions Posting End Date: The application deadline for this role is the same as the posting end date stated. 12/31/2025 Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA.CA.Home Office Primary Location Base Pay Range: $126,000 USD - $189,000 USD Additional US Location(s) Base Pay Range: $126,000 USD - $189,000 USD Additional Considerations: If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 12/31/2025 Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates' privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
    $126k-189k yearly Auto-Apply 8d ago
  • Institutional Fixed Income Salesperson

    Castleoak Securities 4.0company rating

    Remote job

    CastleOak Securities, L.P. (“CastleOak”) is a premier boutique investment bank focused on providing capital markets services to a broad array of corporate, governmental and institutional clients. Headquartered in New York City, the firm specializes in primary and secondary sales and trading of fixed income, equity, and money market securities, as well as financial advisory (including M&A and private placements). Since its founding in 2006, CastleOak has assisted its clients on public offerings totaling over $4 trillion. CastleOak's professionals average 20 years of successful Wall Street experience and ongoing working relationships with some of the largest global corporations. We offer a competitive total rewards package including: Hybrid workplace: work from home 2 days per week! Health insurance: competitive medical, dental, and vision programs Commuter benefits 401(k) with a company match Charitable contribution match program for employees Company-paid life insurance, short-term and long-term disability insurance Paid time off: vacation, personal days, sick leave, etc. Intentional culture celebrations and social outings OPPORTUNITY: INSTITUTIONAL FIXED INCOME SALES Position: The candidate will be a part of a veteran team that operates in a dynamic sales and trading environment. The team executes billions in fixed income securities through our proprietary electronic platform and traditional voice business on a daily basis. We are specifically seeking sales professionals with experience in Rates, Corporates and Structured Products who can leverage client relationships across our robust capital markets platform. Essential Responsibilities: A demonstrated track record of showing success in cultivating institutional asset management and or public pension fund relationships An in-depth understanding around your client's workflow for direct execution across Credit and Rates markets and in furthering our proprietary electronic trading franchise An ability to maintain and build valuable and trusted relationships with your clients Take ownership for growing your client base through prospecting, relationship management, referrals, cross-selling and attending external events/conferences Respond effectively to client inquiries pertaining to trading and pricing Institutionalize your client relationships by coordinating across our fixed income sales, trading, and syndicate teams Interpret and communicate market forces impacting bond performance and portfolio benchmarks to portfolio managers and traders Provide detailed feedback to our sales and product management teams to help us continuously improve so we can anticipate our client's future needs A self-motivated individual that can work both independently and within a team structure A strong willingness to solve problems, strong time management, organization, detail-orientation, and a desire to outperform goals This role will report directly to the Head of Fixed Income Sales Required Qualifications: Bachelor's degree Three or more years of related experience in Institutional Fixed Income Sales A deep understanding of financial markets, taxable fixed income markets and securities, the sales and trading process, including OMS/EMS connectivity An established set of client references Excellent written and verbal communication skills FINRA series 7 and 63 required Role up your sleeves, team first approach to doing business Salary Expectations: Base salary is initially expected to be $100,000-$150,000 draw + commissions NOTE: Only experienced candidates with relationships and a book of business will be considered. Location: Open to any of our existing office locations (New York, Atlanta, Chicago, Cleveland, Los Angeles, Portland) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, marital status, medical condition (including pregnancy and related conditions), physical or mental disability, protected veteran status, and/or any other characteristic protected by law. Please do not contact employees of the firm directly regarding open positions.
    $100k-150k yearly Auto-Apply 60d+ ago
  • Director of Operations

    City Wide Facility Solutions

    Columbus, OH

    Job Description Are you a B2B sales or account manager with a strong track record of success building and managing sales/account management teams? Do you enjoy a culture that rewards based on performance? If you said yes, City Wide would like to hear from you! City Wide Columbus, the nation's leading management company in the building maintenance industry, is seeking a Director of Operations (DOO) to join our successful team. In this position, the DOO is responsible for managing the operations of City Wide's building maintenance solutions (janitorial and other services) it provides to clients. The position will lead a team of Facility Services Managers (FSM's) and manage effective relationships with all assigned clients. This position is responsible for ensuring client satisfaction and client growth. Must achieve annual business objectives, budget expectations, and is responsible for maintaining adequate workforce levels. Who Are We: We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! Essential Functions Lead, develop, and manage a high-performing team of Facility Service Managers (FSMs) and operational staff, including hiring, training, and ongoing performance development. Oversee all aspects of operational and financial performance, including revenue growth, profitability, IC and temporary labor management, and expense control. Build and maintain strong client relationships to support retention above 90%, oversee new client startups, and ensure service excellence through regular building inspections and CRM data accuracy. Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with client scopes of work. Collaborate with sales to identify and drive cross-selling opportunities, with a focus on expanding non-janitorial services. Maintain a strong field presence by working alongside FSMs weekly, providing coverage as needed, and traveling within the market up to 50%. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant! Requirements You are the Superstar we are looking for if you... Bachelor's degree or equivalent work experience, with 5+ years in operations, sales, or account management, including team leadership and increasing responsibility. Proven ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals. Strong communication skills, both verbal and written, with the ability to influence, coach, and develop others effectively. Skilled in time management, organization, and prioritization, with the ability to manage multiple tasks and see the "big picture." Demonstrated professionalism, a positive attitude, and a collaborative approach with clients and internal teams. Proficient in Microsoft Office Suite and experienced with CRM systems and departmental budgeting. High aptitude for learning, problem-solving, and improving systems through critical thinking and process awareness. Benefits City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans. Compensation Package: Base Salary: $80,000.00 - $100,000.00 Car Allowance Commission Bonus Opportunity Benefits: 401(k) Dental insurance Health insurance Vision insurance Paid time off Health savings account Flex spending account Parental leave More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at *************************************
    $80k-100k yearly 5d ago
  • Inland Marine Underwriter, Account Executive

    Travelers Insurance Company 4.4company rating

    Columbus, OH

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $89,800.00 - $148,300.00 **Target Openings** 1 **What Is the Opportunity?** Inland Marine provides protection for business properties that are mobile in nature or require unique valuation. Coverages extend to properties that are owned or in a business's care related to construction, transportation, fine art, and renewable energy. The Account Executive (AE), Inland Marine will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in inland marine. + Knowledge of inland marine products, the regulatory environment, and the local insurance market. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $89.8k-148.3k yearly 60d+ ago
  • Customer Success Executive

    Luma Therapeutics 3.6company rating

    Remote job

    WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
    $27k-48k yearly est. Auto-Apply 9d ago
  • Remote Sales Reps & Chemical Technicians

    Samirian Chemical

    Remote job

    Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Home office stipend Opportunity for advancement Vision insurance Join Our Team - Remote Sales Reps & Chemical Technicians We're seeking motivated individuals to join our growing team in two distinct career paths: Industrial Chemicals Sales Representative - focused on driving revenue, managing customer relationships, and expanding our presence in key markets. Chemical Technician (Remote Support) - focused on providing technical expertise, product support, and solutions to enhance customer satisfaction. Both roles are fully remote with opportunities to support customers in Illinois, Ohio, and Pennsylvania. Candidates with chemical industry experience in these regions are strongly encouraged to apply. 1. Industrial Chemicals Sales Representative Key Responsibilities Build and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-selling. Prospect and secure new business through calls, emails, and virtual meetings. Recommend tailored chemical products and solutions to meet customer needs. Manage the sales cycle: prospecting, quoting, negotiations, closing, and follow-up. Prepare and negotiate pricing, contracts, and agreements. Collaborate with internal teams to ensure seamless delivery and excellent service. Stay informed on market trends, competitors, and product innovations. Qualifications Bachelor's degree in Chemistry, Business, or related field. 3-5 years of sales experience, preferably in chemical distribution or related industries. Strong negotiation, communication, and relationship management skills. Self-motivated and comfortable working independently in a remote role. Familiarity with CRM tools and sales analytics. 2. Chemical Technician (Remote Support) Key Responsibilities Provide technical support to customers and internal teams regarding chemical products, applications, and handling. Troubleshoot customer issues and recommend technical solutions. Assist with product selection, safety information, and compliance documentation. Support the sales team with technical presentations, product demonstrations, and data analysis. Maintain up-to-date knowledge of industry standards, safety practices, and product specifications. Collaborate with suppliers and internal teams to resolve product-related challenges. Qualifications Associate's or Bachelor's degree in Chemistry, Chemical Technology, or related field. 2+ years of technical experience in chemical handling, laboratory work, or technical customer support. Strong problem-solving and analytical skills. Excellent communication skills with ability to translate technical details into customer-friendly language. Proficiency with technical documentation, MS Office, and remote communication tools. Why Join Us? Fully remote positions with flexible work environment. Opportunity to grow in sales or technical career paths. Collaborative team culture with strong customer focus. Competitive compensation, benefits, and performance-based incentives. How to Apply Please specify in your application whether you are applying for the Sales Representative role, the Chemical Technician role, or would like to be considered for both. This is a remote position. Compensation: $60,000.00 - $85,000.00 per year With experience in chemical safety and distribution, we are committed to excellence. By having multiple locations we provide a short lead time with our local inventory. We expertise by industry by having an on-site chemical analyst in order to meet your required specifications as well as having a dedicated team to provide quality, reliability, and the highest degree of customer service.
    $60k-85k yearly Auto-Apply 60d+ ago
  • Project Director - Cost Management - Data Center Construction

    Turner & Townsend 4.8company rating

    Columbus, OH

    ** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives. Working in partnership makes it possible to deliver the world's most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. **Job Description** **Turner & Townsend** are seeking a **Project Director - Cost Management** to lead the successful delivery of a large-scale, multi-phase data center construction program. This position is based onsite approximately one hour east of Columbus, Ohio, in Conesville. Per diem is available for candidates commuting from Franklin County (or the Columbus area), with mileage reimbursement provided. Candidates must be onsite at least 3 days per week. This role will take full accountability for cost governance and commercial strategy while ensuring projects are delivered on time, within budget, and to the highest quality standards. You will oversee cost planning, procurement, and risk management at program level, while driving collaboration across stakeholders and contractors to achieve seamless execution. As Project Director, you will manage multiple phases concurrently, resolve complex delivery challenges, and maintain alignment with program objectives. You will lead senior cost management teams, implement best practices, and ensure governance and compliance throughout the lifecycle. This is a high-impact leadership role with responsibility for delivering one of the most significant technology infrastructure programs in the region. **Responsibilities** + Provide executive-level leadership for cost management across all phases of a major data center program, ensuring governance, compliance, and alignment with organizational standards. + Define and implement commercial strategy, cost frameworks, and reporting structures for multi-billion-dollar budgets, including early-stage budgeting, detailed cost planning, procurement strategy, and risk mitigation. + Act as the senior point of contact for stakeholders, maintaining strong communication and transparency throughout all project stages. + Oversee full lifecycle cost management activities, including quantity surveying, cost controls, change management, and contingency tracking across multiple packages and phases. + Lead executive-level reporting, presenting cost performance, forecasts, and risk assessments to leadership teams and influencing strategic decisions. + Drive value engineering and design optimization initiatives to identify cost-saving opportunities without compromising performance or quality. + Mentor and develop senior cost management leaders, ensuring capability growth, succession planning, and staff performance reviews. + Contribute to the enhancement of internal cost management tools, templates, and processes for continuous improvement and best practice implementation. + Manage financial performance, including margin tracking, fee/resource forecasts, and compliance with internal Business Management Systems (BMS). + Support preconstruction activities, feasibility studies, and early-stage cost modeling for future phases. + Build strategic relationships with clients, stakeholders, contractors, and vendors, acting as a trusted advisor and identifying opportunities for business growth and cross-selling. + SOX control responsibilities may be part of this role, which are to be adhered to where applicable. **Qualifications** + Bachelor's degree in Construction Management, Quantity Surveying, Engineering, or related field; advanced degree preferred. + 12+ years of experience in cost management or project controls, with significant leadership experience at program level. + Proven track record managing large-scale, mission-critical construction programs (e.g., hyperscale data centers, energy infrastructure, industrial). + Expertise in cost planning, budgeting, financial reporting, and cost control systems at program level. + Strong knowledge of procurement strategies, commercial management, and construction contracts, including change management and risk allocation. + RICS accreditation or equivalent professional certification strongly preferred. + Exceptional leadership, communication, and negotiation skills with the ability to influence at executive level. + Advanced analytical and problem-solving abilities with attention to detail. + Proficiency in industry-standard tools and software for cost management. + Familiarity with MEP systems and complex building services is beneficial. + Ability to manage multiple phases and packages concurrently in a fast-paced environment. + Experience with value engineering and design optimization techniques. + Knowledge of energy infrastructure, carbon capture technologies, and sustainability considerations is a plus. **Additional Information** **_*On-site presence and requirements may change depending on our client's needs._** Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** and ********************** All your information will be kept confidential according to EEO guidelines. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter (*********************************** Instagram LinkedIn (**************************************************** _It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time._ _Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review._
    $68k-92k yearly est. 5d ago
  • Strategic Account Executive - Healthcare Midwest

    Omnissa

    Remote job

    We Are Omnissa Omnissa is the first AI-driven digital work platform, designed to support flexible, secure, work-from-anywhere experiences. We integrate industry-leading solutions-including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance-into a seamless, autonomous workspace that adapts to how people work. Our platform enhances employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values-Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value-we are growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we'd love to hear from you. What is the opportunity? As a Healthcare Account Executive you will be responsible for driving revenue growth by identifying opportunities for selling, cross-selling, expansion, up-selling, renewals, and ensuring customer satisfaction and retention. For our payer, provider, life sciences and med device healthcare customer base, you will act as a trusted advisor, understanding each client's business needs and aligning Omnissa's solutions to meet those needs. What You'll do: Build and nurture relationships with key decision-makers within assigned around a dozen enterprise Healthcare accounts, selling the Omnissa portfolio of products and solutions (Workspace ONE and Horizon) Develop and execute sales strategies to achieve revenue targets and drive business growth. Collaborate across teams, including Pre-Sales, Partner Managers, Marketing, Sales Ops, Professional Services, and Customer Success. Manage your sales pipeline in SFDC, ensuring accurate forecasting and reporting of all sales activities . Stay informed on Digital Workspace/End User Computing trends, market conditions, and the competitive landscape to drive innovation and maintain a competitive edge What will you bring to Omnissa? Minimum of 5+ years in a SaaS solutions tech vendor, ideally having sold to large healthcare customers 3-5 years of experience in a customer-facing field Account Executive role Experience strategically selling products and solutions to enterprise organizations and developing long lasting relationships with key stakeholders at these organizations Track record of accomplishment, including (not limited to): Recent & consistent quota achievement, President's Club recognition, and being able to articulate your biggest Wins in tech sales Bonus if you've sold or have working knowledge of End User Computing (VDI, UEM, DaaS, DeX) products and solutions, but all talented tech sellers should apply regardless of industry! Location: Illinois or Missouri Location Type: Remote Travel: 50-60% driving distance to local customer base. T his role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $208,000 - $278,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more Omnissa is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Omnissa is an Equal Employment Opportunity employer and prohibits discrimination or harassment of any kind. We are committed to creating a workplace free from discrimination and harassment, where all employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, family status, or any other protected status. We provide reasonable accommodations to applicants and employees with protected disabilities in accordance with local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa
    $208k-278k yearly Auto-Apply 28d ago
  • Customer Relationship Manager

    Centific Global Solutions

    Remote job

    About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem-comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets-to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster. Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets. About Job We are seeking a dynamic, motivated, and relationship-driven professional to join our team as a Hybrid Account Manager & Sales Development Executive. This unique role combines the strategic account management responsibilities of nurturing existing client relationships with the proactive, growth-oriented focus of sales development. You will serve as the bridge between customer success and revenue generation, ensuring our clients receive maximum value while expanding our footprint with new opportunities. Key Responsibilities Account Management (50%) Serve as the primary point of contact for assigned client accounts, ensuring strong relationships and customer satisfaction. Understand client goals, challenges, and needs; propose solutions that align with business objectives. Oversee contract renewals, upselling, and cross-selling opportunities within existing accounts. Act as an advocate for the customer internally, collaborating with operations, product, and support teams. Monitor account performance, usage, and health metrics; provide regular reporting and strategic recommendations. Sales Development (50%) Identify, research, and qualify new prospects through outbound outreach (calls, emails, LinkedIn, events). Collaborate with marketing and sales leadership to execute targeted campaigns and messaging. Generate and manage a pipeline of qualified leads for senior sales executives or self-close when appropriate. Schedule discovery calls and demos, ensuring smooth handoffs to the sales or account management team. Stay current on industry trends, competitor activity, and market opportunities to inform prospecting strategy. Qualifications 2-5 years of experience in account management, sales development, or related client-facing roles. Strong communication and interpersonal skills; able to build trust quickly with clients and prospects. Proven ability to manage multiple accounts/projects simultaneously with strong attention to detail. Comfortable with both consultative relationship management and high-volume prospecting outreach. Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms. Results-oriented, with a track record of meeting or exceeding revenue or pipeline targets. Salary: $80k-$100k Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $80k-100k yearly Auto-Apply 57d ago
  • Sales Training and Enablement Specialist

    Telhio Credit Union 3.8company rating

    Columbus, OH

    Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. Telhio's mission is to be a trusted financial partner, committed to serving our community with integrity, care and commitment. Every interaction with our members is guided by these core values. We foster a culture of accountability, respect, and inclusivity-embracing diverse perspectives and actions to strengthen our organization, Board of Directors, staff, and membership. Summary: The Sales Training & Enablement Specialist supports Telhio's member-facing teams by equipping them with the knowledge, tools, and resources needed to drive sales performance and deliver exceptional member experiences. This individual contributor role, reporting to Learning & Development, is responsible for designing and facilitating member service and sales training programs, developing enablement tools, and partnering with sales leaders to identify and close skill and knowledge gaps. This role actively supports Telhio's sales culture which focuses on building trust, creating value, and supporting our members through every step of their financial journey. The specialist helps embed consultative, member-focused sales practices into training and coaching. While the role plays a critical part in increasing sales effectiveness, it does not carry responsibility for member impact and service goals. Responsibilities: Sales Process Support Design and maintain a unified, member-centric member engagement process adaptable across departments (retail, lending, contact center, etc.). Partner with sales leaders and frontline staff to standardize member engagement practices while allowing for team-specific customization. Align enablement efforts with organizational goals and strategies, ensuring consistency without direct accountability for sales performance. Collaborate with business units and Learning & Development to identify opportunities for process improvement, supporting a culture of continuous learning and operational excellence. Sales Training & Onboarding Develop and deliver onboarding and ongoing sales training programs that build product knowledge, system proficiency, and proactive, consultative selling skills to uncover member needs and provide tailored solutions. Create and maintain training for new and updated products and services, ensuring teams have the knowledge and confidence to position offerings effectively. Manage relationships with third-party sales training vendors, overseeing content alignment, scheduling, and implementation. Collaborate with Learning & Development to ensure training design meets instructional standards and supports adult learning principles. Sales Coaching & Enablement Facilitate learning labs, member conversation and service skill workshops, and peer coaching sessions. Observe sales interactions (calls, in-branch, etc.) to identify coaching opportunities and share actionable feedback with leaders. Equip managers with coaching tools, job aids, and structured frameworks to reinforce learning within their teams. Enablement Analytics & Feedback Loop Track and analyze key member engagement and product adoption metrics (e.g., referral rates, product adoption, cross-selling effectiveness). Use data and stakeholder feedback to continuously improve training content and enablement resources. Recommend tools, resources, and technologies that enhance frontline team efficiency, member engagement, and sales effectiveness. Qualifications High School Diploma or Equivalent (Required) 3-5 years of experience in member service and sales training, enablement, or a related role-preferably within financial services, banking, or credit unions. (Required) Strong understanding of sales methodologies, the member relationship lifecycle, and high-performing sales culture practices. (Required) Demonstrated experience applying process improvement and problem-solving methodologies to support team effectiveness and training outcomes. (Required) Bachelor's degree in education, Organizational Development, Business, or a related field. (Preferred) Experience with e-learning tools, instructional design platforms, or Learning Management Systems (LMS) (Preferred) Familiarity with membership and sales systems such as CRMs, referral tracking tools, or digital member engagement platforms. (Preferred) Proven ability to design and deliver effective training and coaching programs. Experience using data to evaluate training outcomes and inform improvement strategies Skilled facilitator and coach with a learner-first mindset. Excellent interpersonal skills and the ability to collaborate with stakeholders across functions. Strong organizational and project management capabilities. What you will earn: Competitive pay Benefits: several medical plan options, dental, free vision, free life and free disability insurance 6% matching and immediately vested 401(K) plan 100% paid paternity leave 10 paid holidays and generous paid time off plan for a healthy work-life balance Opportunity for personal career growth, continued education and mentorship programs Volunteer opportunities impacting the local community Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. This is a Non-Collective Bargaining Unit. Telhio is an Equal Opportunity Employer.
    $42k-53k yearly est. 60d+ ago
  • Customer Success Manager - North America

    Emplifi

    Columbus, OH

    Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. A remote role, this person can be based anywhere in North America. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross-Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem-solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and rapidly growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas Benefits package including Medical, Dental, Vision & Life Coverage Options Flexible Working Hours Unlimited PTO 12 paid Holidays 2 Paid Community Service Days Company paid STD and LTD 401K 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well Educational Reimbursement Opportunities Referral Bonus Program Access to an Employee Assistance Program (EAP) Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy There's more as well! Speak with us to find out all the details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
    $69k-109k yearly est. Auto-Apply 60d+ ago
  • Chief Operating Officer- Remote + Travel - $175-250k - Must have Mechanical Trades experience

    Century Mechanical Holdings

    Remote job

    The Chief Operations Officer provides strategic, operational, and financial leadership across a portfolio of HVAC, plumbing, gas, and electrical companies under a single holding company. This executive role is responsible for ensuring operational excellence, maximizing profitability, driving financial growth, and supporting business leaders across all locations. The VP will lead integration efforts, streamline operations, and identify opportunities to scale revenue and improve margins across all trades. Essential Duties and Responsibilities Key responsibilities include but not limited to: Strategic & Operational Oversight: Guide and support general managers across all companies to align operations with Holdco objectives. Develop and execute scalable strategies to ensure consistent service delivery, process improvement, and operational efficiency. Standardize procedures and implement systems to unify operations across trades and locations. Lead the operational integration of newly acquired companies, ensuring rapid alignment and value capture. Financial Growth & Performance: Oversee business unit P&Ls and hold leadership accountable for revenue growth and cost management. Identify and execute strategies to increase profitability, including margin optimization, pricing strategy, and service mix adjustments. Develop and lead initiatives to drive organic growth, including expansion of service lines, geographic reach, and cross-selling opportunities across trades. Collaborate with the finance team on budgeting, forecasting, capital allocation, and financial modeling to support growth objectives. Lead initiatives to improve labor efficiency, reduce overhead, and optimize inventory and procurement practices. Identify underperforming business units and develop turnaround plans. Establish financial benchmarks and ensure accountability through performance dashboards and regular reviews. Business Development & M&A: Support acquisition strategy by identifying targets, conducting due diligence, and leading operational integration. Analyze market trends and competitor positioning to identify new business opportunities. Build strategic partnerships and vendor relationships to support growth and cost efficiencies. Leadership & Culture: Mentor and develop general managers and emerging leaders. Cultivate a results-oriented, high-performance culture aligned with Holdco values. Partner with HR to implement consistent people practices, safety programs, and leadership development strategies. Requirements Minimum Qualifications (Knowledge, Skills, and Abilities) Qualifications: Industry experience in HVAC, Plumbing and Electrical. Bachelor's degree in Business, Finance, Engineering, Construction Management, or related field (MBA preferred). 10+ years of senior leadership experience in multi-site operations, preferably in HVAC, plumbing, electrical, or related industries. Demonstrated experience managing financial performance and driving revenue growth. Deep knowledge of service, installation, and construction business models. Proven track record of successful M&A integration and scaling operations. Strong financial acumen and ability to lead through data and KPIs. Excellent leadership, strategic thinking, and communication skills. Ability and willingness to travel 70% to current company locations regularly in CT, MA, VT, PA, NY, NJ, FL and future locations Core Competencies: Strategic Planning & Execution Financial Analysis & Growth Strategy Operational Efficiency Business Integration Team Leadership & Accountability Change Management Customer & Market Focus Salary Description 175,000 to 250,000
    $119k-189k yearly est. 60d+ ago
  • Sales Representative

    Towlift 4.0company rating

    Columbus, OH

    Sales Representative Location: Columbus, OH Compensation: Salary + Commission Why Towlift? Uncapped Commission Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs 401k with company match 10 Paid Holidays 15 Vacation Days Training and development Competitive pay Referral program Tuition Reimbursement And so much more! The Sales Representative identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships. He/She develops sales strategies, proposals, and forecasts, selling approved products/equipment and services. The Sales Representative works strategically with customers to provide solutions to meet their material handling needs. Job Duties: Arranges appointments with customers which include pre-arranged appointments or cold calls. Develops proposals in accordance with standards and presents them to customers, reviewing them in detail. Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate. Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience. Maintains regular communication with the Service Department to resolve and troubleshoot customer issues as quickly as possible. Initiates and approves all documentation to complete sales orders. Meets customer expectations for continued support and follow up after sales are final Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers. Meets with Sales/Branch Manager to review Sales Representative Scorecard each month. Attends team meetings to review department goals and strategies as required. Performs other duties of a similar nature as required. Qualifications: High School Diploma or equivalent. Bachelor's degree in Business or related field preferred. Two or more years of outside sales experience. Valid Driver's License and driving record acceptable to insurance company. Proficiency in Microsoft Office Suite. Ability to work independently and as a team. Ability to develop relationships with customers. Minimal travel outside of territory (trade shows, training). Experience selling heavy equipment Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
    $24k-48k yearly est. 60d+ ago
  • Renewals, Sr Associate

    Ciena 4.9company rating

    Remote job

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. The preferred candidate must have fluency in written and spoken English and Spanish is required. As a Renewal, Sr associate, you will play a pivotal role in maintaining and expanding customer relationships by proactively managing the renewal process for maintenance services contracts. This role combines strategic customer engagement, sales expertise, and collaboration across teams to ensure a seamless renewal process while driving revenue growth through renewals, upselling, and cross-selling opportunities. Key Responsibilities: Renewal Management: Engage with customers whose contracts are nearing expiration, addressing objections, mitigating competitive risks, and ensuring a smooth renewal process. Revenue Growth: Identify upsell and cross-sell opportunities, recommend tailored solutions, and expand customer relationships in collaboration with Account Managers and Partner Account Managers. Customer-Centric Sales: Understand customer requirements and expectations to present customized solutions, pricing, and terms aligned with their needs. Forecasting & Pipeline Management: Provide accurate sales forecasts (weekly, monthly, and quarterly) while managing and prioritizing the renewal pipeline. Sales Operations Excellence: Accurately process quotes, legal documents, and transactions in Salesforce, ensuring all activity is tracked and records are updated. Customer Success Advocacy: Act as the voice of the customer by recommending products or services to enhance satisfaction, improve transaction quality, and drive loyalty. High-Volume Customer Interaction: Manage a high volume of customer contacts via phone and email daily, maintaining professionalism and a customer-first mindset during all interactions. Cross-Functional Collaboration: Build strong networks within Ciena's ecosystem, including Account Teams, Customer Success, and Channel Partners, to optimize sales processes and avoid conflicts. What Sets You Apart: In today's fast-paced market, the Renewal Specialist role aligns with evolving trends in customer lifecycle management, subscription-based services, and recurring revenue models. You'll bring: Emotional Intelligence: Exceptional self-awareness, relationship-building skills, and an ability to navigate complex environments effectively. Data-Driven Decision Making: Familiarity with predictive analytics and customer health scoring to identify renewal risks and upsell opportunities. Tech-Savvy Sales Approach: Proficiency with automation tools, CRM platforms (Salesforce), and AI-driven insights to streamline workflows and improve efficiency. Customer Success Expertise: A deep understanding of customer retention strategies, including identifying churn risks and driving loyalty through personalized engagement. Adaptability to Emerging Trends: Awareness of subscription economy dynamics, competitive landscapes, and evolving customer expectations. Key Skills and Qualifications: Bachelor's degree preferred. 2-3 years of experience in a customer service or sales capacity, with proven success in achieving individual and/or team sales quotas/goals. Strong communication and interpersonal skills, with the ability to confidently engage Director-level and C-level contacts. Demonstrated aptitude for learning and optimizing new technology and data, including proficiency with MS Office programs and Salesforce or similar CRM systems. Proven ability to work collaboratively in cross-functional teams to solve complex problems. Persuasive and professional demeanor, especially in phone-based interactions. Strong organizational and time management skills, with the ability to multitask and prioritize effectively. Independent and proactive mindset, capable of resolving conflicts and driving results. High ethical standards, integrity, and humility, with a focus on teamwork and collaboration. Benefits & Perks: o Full benefits, including executive medical plan (OSDE 410), dental, vision and life insurance. o Tuition reimbursement for Degree or Post-degree specialization. o Annual Bonus. o Periodic Market Adjustment o Yearly subscription to top Fitness & Gym franchise. o Flexible working hours. o Mentoring & Career development. Free subscription to digital learning platform. The annual total target compensation pay range for this position is $110,700 - $176,900 USD. This includes both base and incentive compensation. #LI-WH1 #LI-Remote Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $110.7k-176.9k yearly Auto-Apply 35d ago
  • Associate

    Energy Worldnet 4.0company rating

    Remote job

    Join Our Team as an Associate! About Us At Energy Worldnet, Inc. (EWN), we empower the energy industry with innovative solutions that enhance safety, compliance, and workforce development. We're looking for a motivated Associate to join our Customer Support team. This key growth role builds on foundational customer service skills while advancing strategic business development initiatives and mentoring team members. If you're passionate about customer success, problem-solving, and professional growth, we'd love to hear from you! What states do we accept applications from? Arkansas (AR), Colorado (CO), Connecticut (CT), Florida (FL), Indiana (IN), Kentucky (KY), Michigan (MI), Minnesota (MN), Missouri (MO), New Mexico (NM), Oklahoma (OK), Pennsylvania (PA), Tennessee (TN), Texas (TX) Please note we do not support employment visa sponsorship (e.g., H-1B visa). What You'll Do As an Associate, you'll play a vital role in advancing client satisfaction and strategic growth at EWN. Your responsibilities will include: Serving as the primary point of contact for key clients, managing escalated service issues, and offering tailored solutions. Providing advanced support on the EWN platform, including walkthroughs, customizations, and seamless integration into client operations. Collaborating across teams to enhance service delivery, leading special projects that improve efficiency and customer satisfaction. Contributing to revenue growth through proactive support, upselling, and cross-selling opportunities. Delivering reports and presentations to clients, showcasing the value and capabilities of the EWN platform. Rotating through various departments over 12-24 months to develop advanced industry expertise. Please note this list is not designed to cover all activities, duties, or responsibilities. Duties may change at any time with or without notice. What You'll Bring Required Skills & Experience: One (1) to Three (3) plus years of customer-facing work experience with a proven record of managing key accounts. Excellent verbal and written communication skills, with the ability to simplify complex topics. Two (2) to Three (3) plus years of general computer usage (Microsoft Office, web browsing, related applications). Two (2) years of experience using Microsoft Word, Excel, and PowerPoint Preferred Skills & Experience: Bachelor's degree or equivalent experience. Two (2) years in Customer Service, Account Management, or Sales (with KPI or quota experience). One (1) to Two (2) plus years of CRM experience (Salesforce or equivalent) focused on customer service and business development. Knowledge of the oil, gas, or energy industries. Applicants for this position must be able to produce a negative drug test and will undergo a background check. Why Join Us? At EWN, we offer: Flexible Work Arrangements: Hybrid remote work with occasional office time and travel. Professional Growth: Career development through cross-departmental rotations and mentorship opportunities. Dynamic Environment: A supportive team where your contributions directly impact client success and company growth. Travel Opportunities: Up to 25% travel for engaging client interactions. Benefits: Depending on plan selection and eligibility requirements: Medical, Dental, and Vision plans where we cover upfront costs for employees and their eligible dependents. Voluntary plans such as life insurance, short-term disability, and supplemental insurance (e.g., cancer and hospital coverage). Retirement plan with employer match (100% up to 3% of contributions, plus 50% match on the next 2%). Work Details Location: Hybrid remote with occasional office and fieldwork. Schedule: Monday through Friday, various shifts between 7:00 AM - 5:30 PM. Environment: Blend of independent remote work and collaborative team projects. Ready to Grow? Step into a career-building role that combines customer service excellence, professional development, and strategic growth. Apply today to join EWN, a company committed to collaboration, innovation, and client success. Use this link to apply: ******************************************* EEO Statement EWN is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Disclaimer Applicants may be subject to a background check. Employees must be able to satisfactorily perform the essential functions of the position. EWN will make every effort to provide reasonable accommodations for employees with disabilities. As markets change and the company grows, job requirements may evolve. EWN retains the right to change or assign other duties as needed. Application Deadline EWN accepts applications on a rolling basis.
    $49k-75k yearly est. 60d+ ago
  • Licensed P&C Insurance Service Advisor

    Savvy Traveler 3.9company rating

    Remote job

    About the Role The Licensed P&C Insurance Service Advisor (LSA) plays a critical role in delivering the high-quality customer experience that powers Trellis' growth and retention engine. Reporting to the Customer Service Manager, LSAs are trusted advisors who combine empathy, technical expertise, and sales acumen to build lifelong customer relationships. You'll handle a variety of complex service interactions - from coverage changes and billing questions to renewals, cross-sells, and policy rewrites - all while ensuring each customer feels informed, valued, and confident in their protection. This is a remote position open to candidates in most U.S. states (with the exception of California and New York). In this role, you will Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction. Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn. Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms. Interpret and analyze policies, endorsements, and reports to make informed, compliant decisions that protect the customer and the agency. Partner cross-functionally with Sales, Training, and Operations teams to create smooth handoffs and consistent, high-quality experiences. Master our technology systems, including CRM tools, comparative raters, and carrier portals for major insurers such as Progressive, Geico, National General, Safeco and Bristol West. Champion efficiency and accuracy, leveraging automation and data to improve workflows and performance metrics. What You Bring to the Table Experienced advisor: 2-3 years of personal lines insurance experience in a service, retention, or sales support role. Licensing: actively hold a Property and Casualty or Personal Lines license in at least 10 states Retention-focused mindset: Proven success preventing cancellations, rewriting business, and cross-selling additional products. Exceptional communicator: Clear, confident, and empathetic - capable of building trust quickly and simplifying complex insurance concepts. Tech-forward and analytical: Highly proficient in navigating multiple carrier systems and CRMs, with an ability to interpret data to improve outcomes. Self-directed operator: Detail-oriented, organized, and capable of performing high-quality work with limited oversight. Change champion: Comfortable in a fast-paced, evolving startup environment - eager to learn new systems and processes quickly to hit goals. Variable compensation based on performance Base salary starting at $50k Uncapped bonuses for rewriting and cross-selling insurance products for existing customers. Earn 4% commission of total written premiums, uncapped! $400 bonus based on Metric attainment Bonuses available for putting in extra hours Room for career advancement Our team operates 7 days a week, from 9 AM to 9 PM ET on weekdays and 9 AM to 6 PM ET on weekends. To best serve our customers, this team member will work at least one weekend day per week and at least one closing shift per week (12 PM - 9 PM ET). Our team members enjoy two days off to rest and recharge. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: all employees must complete a background check prior to starting employment with Trellis or its subsidiaries.
    $50k yearly Auto-Apply 23d ago
  • Implementation Manager - Remote, US

    Level Ai

    Remote job

    Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role:As a Implementation Manager, you will lead our clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value. Key Responsibilities :- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.- Successfully handle onboarding of multiple clients simultaneously Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients.- Identify opportunities for upselling and cross-selling our solutions to existing clients.- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements :- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience- 3+ years of experience in a hands on technical role; 1 + years of experience delivering successful customer implementations- Strong technical background with experience working with SaaS platforms, interacting with APIs, and using cloud services.- Excellent project management skills with the ability to juggle multiple projects simultaneously.- Ability to translate complex concepts into actionable items to non-technical stakeholders- Strong communication skills in English (both written and verbal).Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges Optional Requirements :- Experience with integrating with CRMs such as Salesforce- Familiarity with intent-based and generative artificial intelligence- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $76k-108k yearly est. Auto-Apply 60d+ ago

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