Hotel Services jobs near me - 44 jobs

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no ‘typical day', but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present * pertaining to contracts, organization, prioritization Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthiness Experience 3-5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations Proven ability to leverage local market connections to drive SMERF business opportunities Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies Proficient in hotel CRM systems for pipeline and client management Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts Exceptional at presenting hotel services to corporate clients, and travel managers Plus if… You have experience working at a tech startup In one year, you will succeed at Kasa by having: Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts Secured repeat business from corporate accounts, travel agencies, and groups Expanded Kasa's visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com The Pay The starting base pay range for this role is between $83,000 and $94,000 an d is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here . Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io . We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

The Courtyard Marriott Pittsburgh West Homestead/Waterfront is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards Ensures that rooms have clean linen, bedding and towels Understands and follows all safety and security procedures as mandated by the hotel Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. Identify items that guests have left behind and report items utilizing hotel's lost and found procedures Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Knowledge of cleanliness standards *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Description: The River City Grille Server is responsible for providing guests with an exceptional dining experience by delivering prompt, courteous, and knowledgeable food and beverage service in a hotel restaurant setting. This role ensures guest satisfaction through attention to detail, timely service, and professionalism. Key Responsibilities: Greet guests promptly and warmly, escort them to tables when necessary. Present menus, answer questions about menu items, and offer recommendations. Take accurate food and beverage orders and relay them to the kitchen and bar. Serve food and beverages to guests in a timely and professional manner. Check in with guests to ensure satisfaction with food and service. Process guest payments accurately (cash, credit, room charge). Set up, clean, and reset tables according to restaurant standards. Maintain cleanliness and organization of service areas. Adhere to hotel and restaurant policies, health and safety regulations, and sanitation standards. Communicate effectively with kitchen and other team members. Running food for room service. Upsell menu items and promote hotel services when appropriate. Handle guest complaints or concerns with professionalism or escalate to supervisor as needed. This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Requirements: Qualifications: High school diploma or equivalent preferred. Previous restaurant or hospitality experience is a plus. Strong interpersonal and communication skills. Ability to work in a fast-paced environment and stand for long periods. Must be able to work flexible hours, including nights, weekends, and holidays. Familiarity with POS systems and basic math for handling payments. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift trays or items up to 25 pounds. Manual dexterity and hand-eye coordination for serving and carrying trays.

←Back to all jobs at Hampton Inn Suites Columbus Scioto Downs Guest Service Representative Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status Guest Service Representative REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision Please visit our careers page to see more job opportunities.

The Sales Manager develops business through direct sales solicitation for an assigned territory or market segment(s). This role also supports the Sales and Marketing Director in developing and setting sales and marketing strategies, ensuring the plans are implemented, results are monitored and sales goals are achieved. This role will focus in Business Travel. Duties And Responsibilities Establishes client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded Prospects and qualifies new business Negotiates guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines Produces and/or reviews all sales contracts, rate agreements, and/or banquet/catering event orders Identifies additional sales opportunities to enhance revenue in partnership with other department heads Entertains clients in accordance with established company and hotel policies and guidelines Attends and represents the hotel at trade shows and conventions and/or participate in sales trips to key feeder markets Follows up with clients regularly during and after departure to ensure satisfaction and secure future bookings Arranges and conducts special events, site inspections, and off-site presentations for potential clients to build loyal; client partnerships Serves as one of the public relations representatives of the hotel and brand champion to the travel, tourism, corporate travel professionals, travel industry associations and events to promote and drive business to the hotel Develops and maintains good relationships with officials and representatives of local community groups and companies, and attends out-of-town conventions and trade shows to promote new business and increase sales for the hotel (e.g., Tourism Board/CVB, Chamber of Commerce, etc.) Qualifications And Requirements 2-3 years sales or marketing related experience, or equivalent combination of education and experience Must speak fluent English Flexible work schedule - role is onsite 5 days Preferred Bilingual Prior hotel sales experience in NYC Other: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently Problem solving, reasoning, motivating, organizational and training abilities are used often May be required to work nights, weekends, and/or holidays Physical Requirements Frequently standing up or moving within and outside of the facility Carrying or lifting items weighing up to 25 pounds Travel to attend tradeshows, meetings or training The salary range for this role is $60,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here. Please visit ******************************* to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Prepare culinary delights for our guests and hotel clientele. Guest satisfaction revolves around the food appearance, high quality of the food and overall dining experience. Be responsible for the daily preparation of food items in the pantry, fry stations or other areas of the kitchen. Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment. ESSENTIAL RESPONSIBILTIES Prepare food of consistent quality following recipe cards, use records, production and portion standards, per order specks. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Remembering all the multiple orders and easily assemble them to the order. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull, and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage. Perform other duties as assigned, requested or deemed necessary by management. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES High school education or equivalent experience. Culinary certificate or degree preferred. Three - Six months in a food/beverage services environment or establishment. Strong knowledge of operating industrial sized ovens and cooking ranges. Possess knowledge of preparing different types of cuisines, relishes, soups and salads. Have a basic understanding of professional cooking and knife handling skills. Understand and knowledgeable of safety, sanitation and food handling procedures. Must have manual coordination to punch buttons, grasp items in hand, and carry containers loaded with food and liquids. Able to read, speak and understand English. Communicate information and hotel services to management, staff and guests PHYSICAL DEMANDS Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement

←Back to all jobs at RAINMAKER TEAM LLC Hyatt Place Blue ash front desk Hyatt Place Front Desk Gallery Host - Customer Service Summary What You'll Do * A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations * Check the guest in and out efficiently and in a friendly manner * Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures * Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings * Assist in maintaining the cleanliness of the lobby and entrance * Ensure security and confidentiality of all guest and hotel information * Effectively respond to and resolve guest concerns or complaints * Perform other duties as assigned What You'll Bring * Strong communication skills * A passion for customer service * The ability to be flexible and adapt to any situation * A desire to work as part of the front desk team * An outgoing personality with a positive attitude * Previous hospitality experience always helps, but not required * The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary Please visit our careers page to see more job opportunities.

The opportunity Delaware North Sportservice is searching for seasonal Catering Supervisors to join our team at Great American Ball Park in Cincinnati, Ohio. As Catering Supervisor, you will work under the direction of the department manager to ensure effective operations of all event spaces, including training and supervision of catering team members. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $16.00 - $16.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: * Weekly pay * Training and development opportunities * Employee discounts * Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? * Train and supervise catering team members * Ensure all food preparations, presentations, and service meet company standards * Ensure responsible alcohol service and report any violations * Answer guest questions and resolve guest complaints * Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked More about you * Minimum of six months' experience in hotel, full-service restaurant, catering facility, or club environment preferred * Detail-oriented with strong organizational and leadership skills * Ability to work accurately, efficiently, and courteously in a high-pressure environment * Ability to effectively communicate with guests, and retain and communicate menu information and service preferences * Basic math skills to accurately account for inventory * No college degree required Physical requirements * Ability to lift up to 50 pounds for set-up, service, and clean up * Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand * Variable temperatures - required to move between hot, noisy conditions of kitchen and climate-controlled dining environment * May be required to work in confined and/or narrow spaces Shift details Evenings Days Holidays M-F Weekends Events OT as needed Who we are Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

**The opportunity** Delaware North Sportservice is searching for seasonal Suite Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Suite Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs. If you are looking for a fast-paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. Please note this is a tipped position; the hourly minimum pay listed doesn't include any potential tipped earnings. **Pay** $20.00 - $20.50 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Prepare the suite and ensure all items are in place for the guest's arrival, including those ordered in advance of the event + Anticipate guests' needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff + Ensure all laws and regulations are being followed, including checking for identification before serving alcohol + Maintain suite orderliness and cleanliness throughout the event + Obtain signatures from the suite host on any charges incurred **More about you** + Must be at least 21 years old + Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required + Previous experience as a suite runner preferred + Must be able to work in various weather conditions **Physical requirements** + Ability to lift to 50 pounds + Ability to stand and walk for the entire length of the shift + Exposure to variable temperatures + May be required to work in narrow spaces **Shift details** Days Evenings Holidays Weekends Events **Who we are** Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Northfield, Ohio The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join our team as a Cocktail Server and be the key to creating unforgettable guest experiences! With your welcoming smile and exceptional service, you'll connect with guests, understand their unique needs, and create "WOW" memories that last long after their stay. If you're passionate about hospitality, we can't wait to welcome you! THE STARTING RATE: $8.25 plus tips THE DAY-TO-DAY: * Efficiently take orders and serve food and drinks accurately in the designated work area. * Prepare and garnish cocktails for guests, ensuring timely service. * Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available. * Be knowledgeable about hotel services, local attractions, and activities to respond accurately to guest inquiries. * Perform opening and closing duties as assigned, including setting up supplies, inspecting cleanliness, and addressing any deficiencies. * Resolve guest complaints within authority; refer other issues to management and report unusual events or missing items to supervisors or Security. THE IDEAL CANDIDATE: * The candidate must be available to work varied shifts, including weekends and holidays. * They should possess flexible availability to accommodate scheduling needs. * The candidate should have a strong knowledge of cocktails and beverages. * They must be able to work independently and demonstrate self-motivation in their role. * High School Diploma, GED or equivalent preferred. * Must be at least 19 years of age. * 6+ months of prior relevant experience required. THE PERKS & BENEFITS: * Wellness incentive programs to help you stay healthy physically and mentally. * Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts. * Free meals in our employee dining room. * Various programs and networking opportunities to help you get promoted. * Other various discounts with company partners such as travel, electronics, online shopping, and many more. VIEW JOB DESCRIPTION: ************************************************************************** Are you ready to JOIN THE SHOW? Apply today!

The Front Desk Supervisor is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel's system, verifying reservation details, address, and payment information. Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. Assist with hotel shuttle or transportation services, ensuring timely and courteous service. Assist guests with luggage upon arrival and departure. Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Be aware of and prepare for incoming VIP guests. Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. Exhibit a positive and cooperative attitude as part of the team. Communicate effectively with coworkers and contribute to a supportive work environment. Handle and account for keys properly. Understand and adhere to emergency procedures and security policies. Ensure the confidentiality and protection of guest room numbers. Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Oversee the shift and all employees during the shift Any other job duties assigned by AGM, Sales Team and or GM Qualifications: Education: High School diploma or equivalent. Experience: Must have at least 1 year of prior to hotel experience to be considered Strong verbal and written communication skills. Basic computer skills. Knowledge of the hotel, its services, and the surrounding area. Ability to stand for extended periods, up to 8 hours. Ability to lift up to 15 lbs on occasion. Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride . Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more. Check out what's nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles. PRIMARY OBJECTIVE OF POSITION: The ideal candidate for this position will have extensive prospecting skills, the ability to build loyal customer relationships and will have a keen business sense that will allow them to consistently meet and/or exceed room night and revenue goals within designated markets and territories (National Associations and Southeast). Preferred experience in a luxury hotel where revenue goals were met. Have an established knowledge of and excellent relationship within, the National Association Market. Must have exceptional customer service skills, so as to be able to manage high level vertical accounts when required. Have the ability to manage and balance travel demands while still addressing client and hotel expectations seamlessly. Ensure excellent response times and deadlines as set forth by Director of Group Sales. Demonstrate a strong work ethic and dedication to successful results. Ensure business being booked follows established booking guidelines including, but not limited to, group room allocations, preferred patterns, appropriate allocation of function space, and meeting Hotel expectations without conflicting with or displacing other business in the hotel. Must lead by example and take on projects from the Director of Group Sales to assist in the development of Group Sales Managers and Administrative Assistants, as well as improving the overall performance of the Group Sales Department. Enliven The Langham Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed. The ability to build strong relationships with both the Operations team and the Sales team are very important attributes. RESPONSIBILITIES AND JOB DUTIES: Leadership Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. Evaluates new and incremental business opportunities/promotions to maximize revenue for the hotel Completes ROIs on new initiatives not previously budgeted Conducts disciplinary action if necessary Manages own travel expenses and expense reports within the budget parameters of the hotel Maintain complete knowledge of and comply with all hotel and departmental policies and procedures Attend departmental and hotel meetings as required Promote the financial success of hotel by ensuring all bookings are profitable for entire hotel Seeks new opportunities to generate revenue for the hotel Building Relationships Eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Manages relationships and lead processes for their designated GSOs and GSAa, Starcite and Helms Briscoe Contacts, CVBs; communicates hotel information, and ensure prompt and thorough response to inquiries Participates in The Langham Lead referral program. Always applies the principles of trust, honesty, respect, integrity and commitment Ensures daily line-ups occur and participates with the Group Sales Department in daily line up Attend other Department Line-ups to share Group Sales activity and solicit feedback for the Sales Team Promote positive relations with guests and employees Maintain good relationships with counterparts at competing hotels; promote all Langham Hotels whenever possible Ensure paperwork is processed to clients, other departments, etc., within a timely manner. Complete all assigned paperwork within a timely manner Follow up with departments after Meeting Planner Survey Managing Work Execution Proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Consistently meets/exceeds personal room night and revenue production goals within stated guidelines Manages completion of new projects as they arise Maintains complete knowledge of all hotel services/features and hours of operation Maintains complete knowledge of computer according to specifications Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift. Handle guest complaints by following instant pacification procedures ensuring guest satisfaction Maintain high level of knowledge of Langham Hotels Maintain high level of knowledge of the competition's product Follow the strategies of the Marketing Plan, including travel for sales calls and trade shows Meet solicitation and maintenance call requirements, make outside sales calls, handle all incoming inquiries Answer incoming phone calls in a pleasant manner, within two rings, using correct salutations and telephone etiquette Anticipate and respond to all customer needs within a timely manner, acknowledge all customers, however busy and whatever time of day Plan and prepare appointments for sales trips, follow-up in a timely manner Entertain customer in all outlets as necessary Always book "smart" in respect to patterns and parameters detailed in Delphi or as instructed by the Director of Revenue Management Generating Talent Proactively identifies and develops talent within the organization Will be an active recruiter of potential team members Uses all available on the job training tools for employees; participates and conducts training when appropriate; ensures self and direct reports attend appropriate core training classes Manages employee progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to SOPs Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team Actively solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of Human Resources as necessary Celebrates successes and publicly recognizes the contributions of team members Organizational Learner Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area Enlivens the Langham Standards within the Sales Department and the hotel Attends different departmental Line-up meetings and communicates information to/from Sales Department Voice concerns or opportunities to the Director of Group Sales on behalf of the Group Sales Team Supports Public Relations' initiatives Supports Transient Sales business initiatives SPECIAL SKILLS REQUIRED: Excellent verbal and written English communication skills Ability to travel on sales trips out of town for multiple nights as event schedule and business opportunities dictate Computer literate in MS Word and Excel Computer literate with Delphi preferred EDUCATION REQUIRED: High School Diploma College degree (preferred) EXPERIENCE REQUIRED: 3+ years of sales experience in the hospitality industry (Experience at a luxury hotel, AAA Five Diamond and/or Mobil Five Star, preferred) Proven track record of a consistent ability to meet/exceed sales goals Previous sales leadership experience preferred SALARY RANGE: $80,000 - $83,000, DOE NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information about the property, please visit: *********************************************************

Schulte Companies is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards Ensures that rooms have clean linen, bedding and towels Understands and follows all safety and security procedures as mandated by the hotel Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. Identify items that guests have left behind and report items utilizing hotel's lost and found procedures Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Knowledge of cleanliness standards *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Greet guests as they arrive and assist them with seating at tables. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Handle guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Other duties as assigned. Responsibilities The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment. Qualifications Previous experience in banquet operations and/or hospitality preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Minimum age requirement to serve alcoholic beverages. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS). Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ORGANIZATIONAL SCOPE: is responsible for exceptional customer service in order to generate revenue. ESSENTIAL FUNCTIONS Handle guest registration and room assignments, accommodating special requests whenever possible. (10%) Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%) Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%) Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%) Cancel room reservations according to procedures. (2%) Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%) Show guests to room assisting them with their luggage. (45%) Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%) Check luggage for hotel guests both for day and overnight. (15%) NON-ESSENTIAL FUNCTIONS Inventory guest room keys according to policy and request re-keying as necessary. Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist. Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment. Qualifications Knowledge and Skills: Education:High school education or equivalent experience. Experience:Three months to one full year of employment in a related position with this company or other organization(s). Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. Second language is preferred. No. Of employees supervised: None. Travel Required:None. Hours Required: 8 hour shift; scheduled days and times may vary based on need. Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes. Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. Must be able to lift up to 60 lbs. and push or pull a minimum of 120 lbs., of various sizes of luggage, packages, coolers and boxes. Mobility Describe the type(s) of mobility required to include distances and % of time involved. Continually walking, standing, lifting or pulling, 90-95% of time, large step into van. Continuous Standing Describe the reasons to include time period and frequency. Continuous standing 95% of time. Climbing Stairs Up to approx. 120 steps 10% of 8 hour shift. Hearing: Moderate Explain: One-on-one communication with guests. Vision: Moderate Explain: Read reports, verify reservations, work with computers. Speech: Moderate Explain: One-on-one communications with guests. Literacy: Critical Explain: Read reports, reservations, analyze, investigate. Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use. Brass/glass cleaner. No special handling required. Protective Clothing: None Required. Equipment Operation List type of equipment and frequency of use. Computer use 75%, telephone use 25%, computer printer 25%, calculator 10%, of shift.

Job Description Homewood Suites by Hilton/Cleveland-Beachwood, 25725 Central Parkway, Beachwood, OH 44122 We are currently looking for Guest Services Representative to join our Front DeskTeam! Our 125 all suite Homewood Suites -Beachwood, is located near shopping and dining, off I-271, a short walk from dining options. We offer our guests our free five-mile shuttle covering shopping at Pinecrest, Beachwood Place Mall, Legacy Village. The Homewood Suites by Hilton in Beachwood is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information. Handles cash, credit card information and goods at the property Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest. Must dress in professional attire. Hilton experience a plus. Typical Schedule : Flexible to work Morning 7am-3p, Mid or Afternoon 3pm to 11pm - weekend & holiday availability as well. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: Customer Service experience, in a hotel setting preferred. Hilton hotel experience highly desirable. High School diploma or equivalent is preferred. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have valid drivers license, and acceptable driving history subject to company approval . What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: Paid Weekly (Every Friday!) Medical, Dental & Vision Insurance Competitive 401 (k) Retirement Savings Plan with Generous Employer Match Paid Vacation and Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Company Paid Short-Term Disability Insurance Long-Term Disability Insurance Employee Assistance Program Hotel Discounts - for You, Your Friends and Family Wellness Programs Monthly Employee Appreciation Activities & Events Learning and Development Opportunities Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description: Hocking Hills Lodge and Conference Center located inside Hocking Hills State Park is seeking experienced candidates for a Group & Event Sales Manager position. Hocking Hills Lodge and Conference Center is an 81-room lodge with 40 cabins, a full-service restaurant/lounge, and banquet facilities to accommodate up to 200 guests. More property information is available at Groups & Weddings | Hocking Hills State Park Lodge. Hocking Hills State Park is one of the most visited State Parks in the country requiring a level of attention to detail and service to meet the guest's expectations and experience. Join an exciting, career-oriented work environment. Salary: $40,000 to $50,000 per year based on experience plus eligible to earn additional income with Regency Hotel Management's Sales incentive program. Work schedule will allow for a work and life balance, but may include nights and weekends. Full benefits package available after 60 days, 401k, and PTO available. Based on performance, the employee can grow in the company. Initial on-boarding and ongoing training as needed and reasonable. Position Overview: Responsible to support and represent the Director of Sales (DOS) in maximizing sales opportunities and profitability for the hotel and event center by selling and booking hotel rooms and event space. Share responsibility for overseeing, prospecting, qualifying and maintaining new and existing accounts in the corporate, corporate group and convention group (including SMERF) market segments for the hotel. Learn to plan strategies and solicit hotel business focusing on increasing hotel revenues and occupancy levels, through yield management practices and active solicitation in assigned market segments. Essential Functions: • Assist DOS in developing an aggressive and market appropriate on-going sales building plan for the booking of the hotel and conference center, with cooperation and direction from the General Manager. • Help design, complete, prepare and participate with follow-up action steps for sales calls in designated market segments, in cooperation with the overall Sales Department mission. • Generate revenues and make a positive impact on the hotels' gross operating profit and customer satisfaction/service standards. • Participate and assist with contracts and booking details for business conference or association groups and events needing function space and sleeping rooms. Refer food and beverage arrangements to Catering Director. • Actively participate in greeting and other guest relations work in a hands-on manner for the property's business conference or association clients when they are having a function or event. • Participate in a weekly/monthly property sales meeting process with: Sales Staff Hotel General Manager Catering Director Department staff management meetings. Pre and post conference client meetings Leadership Functions: Create and maintain a positive work environment through team building and serve as a role model for staff in terms of: Professionalism Attitude Respect Communication Appearance Conduct Cooperation Trust Uphold and abide by the policies in the Associate Handbook for your position. Follow these policies, rules and regulations for the safe and effective overall operation. Teach and enforce all existing and new policies and procedures. Must have commitment to company values. Maintain a hands-on, positive and inspirational coaching approach to working with and supporting your supervisors and associates. Be a good role model and actively seek coaching opportunities to help maintain a positive work environment. Maintain this environment through team building. Be proactive to assure your property has a “harassment free” work environment. Report harassing behavior immediately. Maintain a positive approach to working with associates to include coaching and counseling. Offer praise for those times when someone is doing the right thing and immediately correct when improvement is necessary. Maintains a 45 hour average annual workweek. Work schedule prescribed by the DOS. Work overtime as requested and approved Report hotel and conference center sales directly to the DOS. You are one of the main community ambassadors for the property in many instances. You are one of the top liaisons for the conference and association guests and their events. Participate in top VIP conference and association events to make initial contact with the guest representative(s). Participate in aggressive and targeted solicitation of business focusing on selling rooms, food and beverage through outside, personal, telephone and correspondence calls. Assist and support floor operations, or kitchen food plating, for top VIP conference and association events, as requested by the DOS. Support with a “Hands-On” approach and lead by example. Participate in and attend activities in area service and civic groups. Network and build relationships with key community contacts and organizations. Professionally represent the hotel and property when interacting with guests from the community and industry organizations. Maintain a high level of professional standards when working with clients, hotel guests, and fellow employees. Expected to do monthly travel, or as necessary. Attend travel/trade shows, convention bids and meetings. Team and Supportive Functions: Meet and exceed customer and team member expectations by providing Regency Hospitality Culture service. Communicate effectively with customers, co-workers, and supervisors. Coordinate activities related to booked business with various departments. Communicate client requests to all departments in an effective and timely manner. Help catering team reach sales goals by developing and implementing sales strategies. Prepare proposals for clients. Outline details of proposed functions and coordinate preparation of estimates with other food and beverage departments. Facilitate execution of function by providing specifications to responsible departments. Participate in problem solving with other departments related to booked business. This may be regarding space conflicts, threatened cancellations and compromises between customer needs and hotel facilities. Attend requested pre and post conference meetings with Catering Director and client. Attend meetings relating to the top property businesses or association clients. Participate and assist with in-house guest sales presentations, property tours and customer meetings. When requested, prepare for and participate in monthly meeting with CVB. Discuss new leads generated, up-coming bids and ideas for securing the business, booked business since month prior, pending business and cancellations. Meet regularly with the DOS and REVPAR team. Plan and implement sales, rate strategies and activities. Organize and/or attend scheduled sales department meetings, hotel department manager meetings, and related meetings, as requested by DOS. Work with sales staff and hotel management team on promotional programs, hotel marketing plan, budgeting, advertising campaigns and special projects, as assigned. Set weekly/monthly goals and work agendas. Share weekly with DOS. Help maintain safe working conditions within department and hotel. Sales Building for Property: Solicit and sell guest rooms, food & beverage services and any additional hotel services to existing and new corporate, group and transient customers. Generate correspondence, contracts and requested information in a timely manner. Return customer inquiries and calls promptly. With the DOS, develop and implement a plan to solicit new and existing accounts to meet/exceed revenue goals for both. Focus sale efforts on outside sales, sales blitzes, sales presentations, telephone, mail and email solicitation and communication. Utilize social media and property websites to help accomplish revenue goals. Help DOS lead the solicitation and direct sales efforts, of the sales and catering staff, through effective oral and written communication. Oversee rate, date and space commitments for group room sales within the hotel. Assist DOS develop rates and group sales deployment strategies through review of competitive data, demand analysis and market mix management. Help DOS maximize revenue for the property by directing, managing and ensuring that room revenue is maximized in group and transient sales activities. Assist DOS actively maintain, review and update the hotel's account management/customer relationship booking system (hSP) with account/customer information, tentative/confirmed bookings and room blocks. Update and maintain an active sales trace system in (hSP) database. Actively seek out, establish and cultivate social and business relationships with potential or current clients, Chamber members and top business and community leaders in the local and regional market. Attend related meetings and social events. Research potential clients' special needs/requirements to provide first-class service, accommodations and experience to exceed guest expectations. Invite prospective and existing clients to the hotel for site and FAM tours. Keep customers updated of on-going renovations and property enhancements. Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote property and company programs. Meet assigned market segments, budgeted sales and profit margin by soliciting, selling and confirming business as required. Achieve budgeted goals and develop strategies/programs to promote growth within assigned market segments. Develop data and recommend program to meet clients' needs. Prepare proposals with the DOS that are geared to maximize profit while satisfying client needs. S Solicit files on a timely basis to confirm business. Contact in-house customers to foster additional business, repeat bookings, and/or referrals to other properties. Ensure maximum occupancy on a daily basis. Perform follow-up on progress of groups booked with front office. Help create and implement an approved VIP program for clients. Focus on PURE SELLING. Maintain an active sales management system with a targeted goal of 30 qualified personal, telephone and correspondence sales calls per week, via Sales Revolution and rebooking/inquiry conversion. Quality is as important as quantity. ACTIVE AND CONTINUED PROSPECTING PRODUCES RESULTS. Adhere to the selling basics: Know your product. Know your competition. Know your prospect. Retain loyal client base. People buy from people. Each action step should have an objective. Find out wants and needs. Features and Benefits. Plan approach - structured sales effort. Closing - Always ask for the business! Qualification Standards: The individual must possess the job knowledge, skills and abilities, as well as be able to explain and demonstrate that he or she can perform the essential functions of the job. This being with or without reasonable accommodation, using a combination of knowledge, skills and abilities. Education: High School Diploma or GED required. Some college preferred Experience: 2-5 years of sales and marketing experience required. Some prior catering sales experience preferred. Licenses or Certificates: State requirements Specific job knowledge, skills and abilities: • Ability to use computer for daily work. Strong knowledge of spreadsheets, word processing, advertising and photo software. • Possess working knowledge of catering software and hotel front desk POS systems. • Communicate effectively with staff and guests, verbally and in writing. This being done with a strong understanding of the English language. • Establish and maintain effective working relationships with employees and customers. • Possess strong interpersonal, sales and marketing experience and skill. Demonstrate organizational, planning and goal setting skills. • Possess extensive demographic knowledge of region, state, city hotel and conference center competitive market. • Possess extensive knowledge and skill working with marketing and advertising mediums: print, TV, radio, and social media. • Knowledge of food and beverage menus, presentation of food and beverage items, food delivery, guest service and room setup helpful. • Follow written and verbal instructions. Act independently with minimal supervision. • Good driving record and able to drive a car for travel. • Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, labor relations, and corporate and property-specific policies. Physical Demands: • Exert well-paced ability to maneuver between functions occurring simultaneously. • Exert well-paced ability to reach other departments of the hotel on a timely basis. • Occasionally lift up to 25 lbs. • Sit at keyboard during long periods of time. • Climb steps in hotels that do not provide elevators. • Travel by car frequently. Appearance Guidelines: Business casual attire is required. See manager dress and appearance guidelines. Also, one must maintain a neat, clean and well-groomed appearance. About Us: At Regency Hotel Management, hospitality is who we are-and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! Regency Hotel Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here. Please visit ******************************* to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times. ESSENTIAL RESPONSIBILTIES Check server's and house person's BEOs to ensure that all information is accurate. Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room is set as contracted. Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided. Be in communication with the Banquet Captain/ Lead Server in regard to any special needs. Set tables, glassware, flatware and silver ware per dining rules and specification. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep station neat and clean while servicing guest per established policies and procedures. Maintain a proper dining experience, delivering items, fulfilling guest's needs, removing courses, replenishing utensils, refilling glasses. Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment. Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage. Complete assigned side work REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES High school education or equivalent experience. Three - Six months experience in a food/beverage services environment or establishment. Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must be TIPs certified. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. PHYSICAL DEMANDS Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement