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About FWFFWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. We're currently hiring for January 2026 start dates as well as February, March, and May! Please note that this role is 100% on-site in Kentwood, Michigan. As a Sales Representative at FWF, you're not just moving freight - you're building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You'll be the driving force behind building and managing your own book of business, while handling your clients' transportation needs 24/7/365. If you're the hardest worker you know with a drive to create your own financial freedom and an “attack the day” approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There's no secret to our success - we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry. Choose your path to success: At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks: Inside Sales Track: Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships. Sales Destination Track: Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales. What you'll do: Develop and maintain a robust book of business through cold-calling and lead generation Own the sales cycle end-to-end, from lead generation through close Manage day-to-day shipment tracking, problem resolution, and consistent communication Provide consultative transportation solutions to prospective and current clients Build long-lasting client relationships that drive referrals and lead to further sales opportunities Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market Consistently meet (and ideally, exceed) sales quotas and performance goals What we offer $50k - $100k Base salary + uncapped commissions Comprehensive benefits package including health/dental/vision/life insurance 401(k) retirement plan with company match Paid time off and paid holidays Industry-leading training and development Sales contests with monetary rewards Transparent, people-first culture Ongoing support to create clear, personalized career goals Discounted gym memberships Dependent care reimbursement accounts Employee assistance and discount programs What You'll Bring Unstoppable drive and competitive spirit Problem-solving mindset and eagerness to learn Strong organizational skills and attention to detail Strong communication skills, including active listening and confident speaking skills Ability to thrive in a very fast-paced environment Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs Must be 18 years of age or older FWF Recognition Inc 5000 Fastest-Growing Private Companies in America - 8 years running Transport Topics Top Freight Brokerage Firm Detroit Free Press Top Workplaces Michigan Celebrates Small Business 50 Companies to Watch West Michigan's Best and Brightest Companies to Work For Ready to make your ambition a reality? Bring your grit, and we'll provide the tools and support to help you thrive. Whether you're looking to put down roots or explore new horizons, your empire starts here. At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.

Healthcare Remote - Miramar, Florida Salary DOE Secure an excellent salary and comprehensive benefits package while working 100% remote for an outstanding, employee-focused Healthcare leader." Option 1 Staffing is currently recruiting for a renowned healthcare facility that is growing. This is a remote Sr. level position that won't be open for long. Excellent salary, benefits and amazing people to work with. The Senior Analyst for Supply Chain Systems is a critical subject matter expert responsible for the entire lifecycle of software and hardware systems used in the healthcare system's supply chain. This includes design, implementation, maintenance, and essential system upgrades. The role requires proactive customer service to meet and anticipate user needs effectively. Key Responsibilities: System Operations & Troubleshooting: Manage, maintain, and troubleshoot technical, process, and customer issues related to core supply chain functions: Requisitioning, Approvals, Purchase Order (PO) Generation, Receiving, and the Invoice Matching process. Inventory Management: Oversee and troubleshoot Inventory Management processes, including the Mobile Supply Chain system. Data Integrity & Optimization: Maintain and optimize the Item Master data, ensuring compliance with system and government requirements, including management of GTINs, UNSPCs, and Revenue codes. System Enhancement: Research, evaluate, recommend, and implement new system functionality, technology (especially within the ERP), or improved processes identified in the healthcare market. Documentation & Governance: Author and update Supply Chain Management (SCM) System policies, procedures, and process workflows. Interdepartmental Support: Collaborate with and support all supply chain areas to drive process improvements, efficiencies, and address system requirements. Reporting & Analysis: Design, maintain, and execute complex SQL reports from Production and Data Warehouse servers for ad-hoc requests, problem resolution, and routine monthly reporting. Interface Management: Design, collaborate on, test, and support interfaces for data exchange with external systems (e.g., Clinical ERP, Point of Use stations, GPO, Recall Management). Strategic Planning: Initiate, collaborate on, and provide expert advice in brainstorming and road mapping sessions to enhance the supply chain efficiency system-wide. Serve as a subject matter expert or project manager, including developing project plans. Financial Closing: Execute the month-end closing activities for all Supply Chain modules. Contingency Planning: Develop and oversee Emergency Preparedness Contingency plans for the system. User Access & Security: Develop and maintain user roles within the ERP and vendor systems by managing the addition, modification, and removal of user rights. Vendor Data: Upload price files and agreements as directed by Strategic Sourcing. System Event Scheduling: Create and maintain a system events calendar to ensure all yearly, quarterly, and monthly system activities are planned and completed on schedule. Training & Education: Develop and maintain user training documentation and conduct training sessions on demand, at scheduled intervals, and for continual education. Electronic Data Interchange (EDI): Support and maintain EDI connections between the ERP system, the exchange, and vendors. Required Competencies: Accountability, strong analytical and decision-making skills in SCM, commitment to customer service, effective communication (written and verbal), superior organizational skills, materials problem-solving expertise, adaptability to change, adherence to standards of behavior, and proficiency in supply chain management systems. Education & Experience: Education: Bachelor's degree (Required). In lieu of a degree, eight (8) years of relevant work experience in Information Technology, System Applications, Supply Chain, or a related field is accepted. Experience: Two (2) years of experience in a similar role (Required). For immediate consideration, please apply! Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry. We Offer: · Excellent opportunity to work for an outstanding, large, and growing company! · Awesome Benefits! · Excellent salary! · Medical Insurance · 401K “Best of Staffing Award” Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America. “Top Performer Award” Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients' satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more. Member American Staffing Association Since 1991.

*Employment Type:* Full time *Shift:* *Description:* Posting This RN position includes incorporating approved processes, systems, protocols and tools when screening incoming colleagues, providers, vendors and visitors entering Trinity Health facilities. These screening protocols follow CDC and other regulatory guidelines and internal procedures. This opportunity is located in our Preadmission Testing (PAT) department in the medical office building (MOB) on our main campus. Documents and maintains compiled screening information as necessary within the scope of the RN role. Reports to manager or identified escalation resources any issues or concerns and identifies person(s) who do not pass screening and/or compliance screening requirement guidelines per approved protocols. A Registered Nurse (RN) is a licensed health care provider who provides nursing care under the direction of a physician, or other authorized health care provider. There is no independent component to the RN role. The Nurse Practice Act defines the practice of a RN as "performing tasks and responsibilities within the framework of case finding, health teaching, health counseling, and provision of supportive and restorative care under the direction of a registered nurse or licensed physician, dentist, or other licensed health care provider legally authorized under this title and in accordance with the commissioner's regulations." *ESSENTIAL FUNCTIONS* Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. As outlined in processes, practice guides and protocols and applying required systems and tools, performs specific health screening of persons entering Trinity Health facilities following established regulatory and Trinity Health guidelines and internal procedures. May check temperature (no touch) and screens for symptoms by asking colleagues, providers, vendors and visitors a series of questions or ensuring that inquiry systems or electronic applications are used and that persons are approved for entry. Provides masks as needed. Educates those desiring to enter facilities on the practices and protocols for entry and re-entry. Reports to manager or other identified escalation resources any person(s) who refuses and / or does not pass the screening and / or compliance screening requirement guidelines. Monitors, organizes and keeps work areas sanitized and clean. Screenings may be required to take place outside the doors to Trinity Health facilities in order to maintain appropriate protection inside the buildings. Ensures testing related supplies are properly maintained and available. Maintains good rapport and cooperative relationships with colleagues, providers, vendors and visitors. Approaches conflict in a professional, calm and constructive manner; escalates problem resolution to manager or other identified resources, as needed and according to protocols and processes. Creates a positive environment that promotes customer satisfaction. Completes required training and sign off on usage of infrared thermometer and instructions needed to be followed. Keeps abreast of updated internal instructions, processes, protocols and CDC and/or regulatory guidelines. Performs other duties as assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. *RESPONSIBILITIES:* Ensures quality nursing care is rendered to all patients in accordance with the New York Nurse Practice Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice. Utilizing the Nursing Process is involved in the provision of direct care of patients and families. *PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS* Operates in a healthcare, office or outdoor environment. Understands and follows infection control standards and complies with the use of personal protection equipment to prevent exposure and transmission of communicable disease. Ability to stand or sit for long periods of time. Frequent walking, sitting, bending and stooping. Must be able to hear and speak to those desiring to enter Trinity Health facilities and to communicate via phone, email and other electronic methods. Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of the job. Ability to concentrate and pay close attention to details for over 90% of time *Mission Statement:* We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. *Vision:* To be world-renowned for passionate patient care and outstanding clinical outcomes. *Core Values:* In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. *Education, Training, Experience, Certification and Licensure:* Graduation from an accredited school for Registered Nurse and current licensure, or eligibility for licensure, in the State of New York. Maintains current BLS/CPR. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. *Work Contact Group:* All services, medical staff, patients, visitors, and various regulatory and professional agencies. *Supervised by:* Team Leader, Clinical Coordinator, Unit Manager, and Clinical Services/Nursing Administration. *Diversity and Inclusion* Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Trinity Health's Commitment to Diversity and Inclusion Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity. Pay Range: $33.00 - $43.58 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Patient-First Mindset Work from home opportunities Career Growth and Professional Development Training Why Ascend? You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact Key Areas of Ownership: User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams. Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune. Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD. Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance. Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides. Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools. Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations. Qualifications: Proven experience in a Services or IT support role with a focus on Microsoft 365. Deep understanding of Microsoft Intune for mobile device management. Experience with Azure AD, including Entra ID features. Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently in a remote setting while maintaining productivity and team collaboration. Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial. Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position: Prolonged Sitting: Ability to sit for extended periods during working hours. Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements: Adequate vision for reading computer screens and documents. Communication: Clear verbal and written communication skills for virtual meetings and correspondence. Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

Employee Relations Partner 100% remote - Boston Area only Working hours: 8:30-5, flexible Type of contract - temp to perm potential Contract Duration: 3 months to start Compensation: $40- $55 depending on experience, looking for 3-5 years Must use own equipment for this position. Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law JOB OVERVIEW: Under the direction of the Director of Human Resources-Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women's Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed. 1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc. 2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate. 3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes. 4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles. 5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement 6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate. 7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary. 8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals. 9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues. 10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases. 11. Maintains a current body of knowledge of employment and labor laws. 12. Assists with the development, updating, and interpretation of employee relations policies and procedures. 13. Develops and maintains positive and effective working relationships with all colleagues. 14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc. 15. Using independent judgment, escalates issues to senior leadership as needed. 16. Performs other duties and projects as assigned Requirements: Bachelors degree or equivalent experience, plus two to three year's in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations. Case management system experience is preferred.

At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience. Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience. Training Hours: 11am-8pm EST (10am-7pm CST), Monday - Friday Work Hours: 2pm-11pm EST (1pm-10pm CST), Friday - Tuesday w/Wednesday and Thursday Off As a Virtual Repair Representative, you will be responsible for answering inbound calls from customers experiencing issues and will be expected to troubleshoot all Xfinity products to repair and restore the customers' services. You will need to follow established troubleshooting steps through the use of troubleshooting tools (ITGs) and will be expected to follow the ITG and trust the resolution the tool provides. Aside from providing a positive customer experience, sales will be key and one of your critical job responsibilities. You will be expected to discover customer needs and sell the value and benefits of Xfinity products with every customer interaction. Meeting your sales goals will be a large part of how your overall performance is measured in this role. Most of the calls in this role will be related to Repair and technical troubleshooting. Periodically you will be expected to assist by handling overflow calls from other queues during high call volume periods. Job Description Core Responsibilities: Responsible for providing end-to-end support for our customers and communities to ensure a positive experience and that is in accordance with the Company's service delivery strategy. Establishes and builds rapport while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality behaviors. Responsible for accurately and confidently handling various types of customer inquiries while engaging and building a consultative relationship with our customer. Responsible for responding to requests regarding technical questions and problem resolution related to company products as well as customer equipment. Actively puts the customer needs and wants at the center of all interactions. Creates a personal connection to the customer and demonstrates favorable image of the organization through effective use of soft skills and problem-solving skills, professional communications and internal/external customer interactions. Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries through both verbal and written means to maximize the customer experience, with demonstrated ability to articulate relevant information. Follows established troubleshooting procedures, including use of appropriate resources and desktop tools. Effectively works to build a consultative relationship with the customer to create understanding, set clear expectations by providing accurate information and resolve all issues. Takes a consultative approach to finding custom solutions to customers' needs. Resolves customer complaints/concerns through active listening, empathy, professionalism and problem solving. Illustrates competencies of a technology enthusiast. Multitasks between multiple tools and systems with ease (billing systems, knowledge base, technical tools etc.) to apply information to any customer interaction. Improves customer satisfaction and maximize sales and retention opportunities using up-to-date knowledge of competitive environment, products and services. Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features and benefits. Corrects discrepancies on customers' accounts and researches service disruptions as necessary. Demonstrates functional skill in communicating and explaining basic account information to the customer with focus on first-call resolution. Demonstrates awareness of company policies and procedures while applying sound judgment and follows guidelines for Customer Proprietary Network Information (CPNI) and Personal Identifiable Information (PII). Educates and promotes self-service options. Must be able to work in a fast-paced, structured, dynamic and high transaction environment, with the ability to maintain composure in stressful situations. Demonstrates ability to achieve established goals and performance metrics and attends trainings as required. Works independently and seeks Supervisor support when necessary. Interacts with customers via telephone, e-mail, SMS or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard and mouse. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications U.S. Eligibility Requirements: Interested candidates must submit an application and resume/CV online to be considered Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Additional Information All your information will be kept confidential according to EEO guidelines.

Enterprise Automation at Mayo Clinic has an exciting opportunity for a Principal Business Analyst (PBA) to join the growing team. This position serves as lead in the planning and execution of overarching business analysis endeavors. Has broad understanding and vision for future with ability to influence and execute strategy. The Principal Business Analyst will demonstrate agility in working with rapidly developing project scope and plan. The PBA synthesizes and drives solutions between operations, work units, suppliers and technical area. Provides direction, coaching, training, and mentorship for team members and colleagues, as appropriate, in alignment with the project, program, or organizational structure. Responsible for the development of the business analysis approach. Takes a data-driven approach to reach decisions that support and advance business objectives. Ensures the developed solutions satisfy the stated requirements and business objectives. Develops strategic partnerships with internal and external business entities to develop a solid knowledge base of the business, including the strategic plan, deliverables, processes, and financial impacts. Leads or participates in the research and consolidation of information to identify and recommend potential business and organizational relationships and partnerships. Applies a strong knowledge base of relevant systems/applications as it relates to workflow, process, and problem resolution and recommends improvements. Researches and analyzes operational procedures and methods and recommends changes for improvement in efficiency and effectiveness. Stays current on knowledge, practices and trends in the industry that directly affect the business. May require matrix supervision and evaluation of staff from other departments and divisions, including external contractual partnerships. May have direct and indirect reports, and be in a position to employ and guide the business analysis staff in a goal-orientated manner within projects. During the selection process you may participate in an OnDemand (pre-recorded) screening, that you may complete at your convenience. During the OnDemand screening, a question will appear on your screen. You will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by the hiring team and you will be notified of next steps. Bachelor's and 9 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master degree and 7 years' experience in business analysis, business administration, engineering, information science, health or science-related field. CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

Bermex, Inc.Full time Regular The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills. What You'll Do Meter Services Supervision: Identify, investigate, and resolve issues ensuring deadlines are met Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services Requisition needed personnel, supplies, equipment, parts, or repair services Meter Reading Assistance: Drive vehicles or equipment to complete work assignments or to assist workers Interpret transportation regulations, safety regulations, or company policies and procedures for workers Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents Resolve worker problems or collaborate with employees to assist in problem resolution Perform or schedule repairs or preventive maintenance of vehicles and other equipment Assist workers in tasks, as needed, such as reading daily meters/skips Extensively walk and stand for much of the workday Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc) Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force) Customer Communication: Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities Provide general information about the meter services to customers, when applicable Use telephones, tablets, and/or computers to communicate Other duties as assigned. About You Must Haves: Education: High School Degree or GED Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training Nice to Have: Education: Bachelor's Degree Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Excellent leadership skills and ability to manage a team Exceptional flexibility in daily routines and route scheduling Project management skills Proven understanding of industry standards Adequate time management skills to facilitate worker efficiencies Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.

Navan is seeking a bold and visionary SVP, Global Operations & Services to lead, elevate, and transform our global service organization into a world-class, customer obsessed powerhouse. Navan is reshaping the future of corporate travel and expense, and radical customer care is our ultimate differentiator. Reporting to the COO, you will be a proven operator and innovator, critical to driving unparalleled customer support and operational excellence at a massive global scale. What You'll Do: Define and Execute Global Strategy: Redefine the vision and strategy for a world class Global Operations and Service (GO&S) organization, leading large-scale transformation initiatives to deliver exceptional and seamless customer experiences across every channel Pioneer Tech and AI Deployment: Own the deployment of Generative AI and automation technologies to accelerate problem resolution, deliver proactive support, and achieve step-change improvements in service quality and velocity End-to-End Operational Ownership: Oversee all service operations - from front-line travel agents to back-office reconciliation - while establishing robust capacity planning, budgeting, and performance on key metrics (CSAT, NPS, SLA) Drive Strategic Alignment: Foster a unified, customer-centric operating model by securing strategic alignment across key executive functions: Product, Engineering, Sales, and Customer Success Build an Award-Winning Team: Cultivate a high-performing global team and champion a “customer first, always” mindset to elevate Navan's support into an award-winning, best-in-class organization What We're Looking For: 12+ years in Global Operations/Customer Service, with at least 8+ years in senior leadership roles within high-growth, tech-forward organizations Proven ability to scale a global customer support function that consistently delivers best-in-class CSAT and NPS in a fast-paced environment Track record of leading transformation at scale while delivering measurable improvements in both customer satisfaction and operational excellence Deep expertise in service strategy, process design (ex. Lean, Six Sigma), and leveraging predictive analytics and emerging technologies (GenAI) Exceptional communicator with a consultative, cross-functional approach and experience working across regions and time zones Comfortable navigating high-growth ambiguity, fast decision-making and resource allocation in evolving markets Extensive domestic and international travel required Preferred Qualifications: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or equivalent preferred Experience in tech-based global distribution or transactional systems (eg. Fintech, SaaS or a diversified conglomerate) Experience building global support hubs and multilingual, multicultural support teams The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.Pay Range$255,000-$400,000 USD

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Are you eager to make a significant impact in the cybersecurity field? We are seeking a Technical Lead role to infuse our team with innovative ideas and daring solutions. In this position, you will play a crucial role in delivering how our organization ensures secure, appropriate, and timely access to enterprise resources, while also supporting the capabilities that help us achieve and sustain our Identity and Access Management strategy. What You'll Be Doing The SecOps Engineer- Identity Operations Tech Lead role of Identity and Access Management (IAM) is a technical leadership role responsible for the delivery and support for the company's 24/7 identity platforms and services. This role plays a critical part in ensuring the secure and efficient support of identity and access services within our organization. The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related to IAM focusing on Authentication services. This role will also collaborate with cross-functional teams to maintain compliance, address risks, and enhance our IAM program. This includes working closely with the Operation Manager, the Service Leads and other Technical leads to ensure alignment of priorities, allocating resources effectively, and driving operational excellence. What You'll Bring: Team and Technical Leadership: Recruit, hire and develop a high-performing identity operation engineers. Provide coaching, career development, performance management and professional growth opportunities. Foster a culture focused on innovation, continuous learning, and operational discipline. Cultivate a diverse and inclusive team fostering different perspectives and backgrounds. Keep abreast of the latest developments in IAM technologies, security threats, and regulatory changes. Drive the adoption of innovative and creative solutions to address complex, global IAM problems. Serve as technical lead and an escalation point for team members. Operational Excellence: Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution and continuous improvement that enable the support of 24/7 services. Continuously monitor IAM systems performance and health to ensure optimal operation. Perform regular maintenance tasks to prevent issues. Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible. Manage and maintain all components of IAM systems. Ensure that all systems are up-to-date with the latest patches and security updates. Analyze system performance metrics and make recommendations for improvements. Implement changes to enhance system efficiency and reduce downtime. Maintain detailed documentation of system configurations, procedures, and incident reports. Provide regular status updates and reports to management. Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services. Communicate effectively to resolve issues and implement changes. Assess current system capacity and plan for future growth. Ensure that resources are allocated efficiently to meet demand. Provide technical support to users as it pertains to issues and requests on Identity services. Support response to audit and compliance requests pertaining to Identity services. Develop and implement solutions to resolve identified problems. Ensure that solutions are tested and validated before deployment. Perform detailed root cause analysis and document findings. Develop and implement corrective actions to prevent recurrence. Proactively identify opportunities for process improvements and implement best practices to enhance problem management processes. Your Basic Qualifications: Bachelor's degree in Computer Science, Engineering or related technical field. 5+ years of proven experience in supporting, delivering and securing Identity and Access Management services. 5+ years technical experience with Entra ID and/or Active Directory. 5+ years of experience with authentication and authorization technologies and federated identity standards and protocols (multifactor authentication, certificate-based authentication, LDAP Kerberos, OAuth, SAML, OpenID Connect). Additional Preferences: Experience in privileged access management including CyberArk. Experience with encryption, secrets management. internal certificate authority, public certificate provisioning, enabling certificate management, and/or digital signatures. Experience with Microsoft Identity Manager. Experience with IT service management (ITIL). Effective collaboration with other technical counterparts, Leaders and Stakeholders, to deliver and support IAM solutions. Ability to work with a distributed and virtual team. Critical thinking, analytical skills, and thought leadership. Excellent communication and presentation skills, and ability to adapt messaging for diverse audiences. An understanding of common services used in cloud-based architecture, with experience in AWS and/or Azure, and awareness of cloud platform security and controls. Relevant certifications such as CISSP, CISM, or similar. Additional Information: Remote or Hybrid Onsite if in Indianapolis, IN Expected Shift Hours: 9:00 am - 6:00 pm US Eastern Standard Time (EST) Participate in weekend on-call once per month Travel 10-15 % Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $63,750 - $198,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Recognized as one of Forbes 2022 World's Best Employers and named to Fast Company magazine's list of 2022 Most Innovative Companies, Labcorp is seeking to hire a Key Account Executive who will be the forward face of our company and engage existing and prospective clients alike at all levels. This is a unique opportunity to join a leading global life sciences company and a team focused on advancement in patient health and powers clear, confident decisions through its diagnostics and drug development offerings; selling the benefits of Labcorp in outpatient healthcare offices. As a Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients. The territory for this position will cover Savannah, GA and the surrounding area. Candidate must live in Savannah, GA or surrounding area. We are seeking a competitive and collaborative individual with a high degree of communication and business acumen skills who enjoys growing and working with a seasoned, high-performing team across a wide variety of high-growth areas. Job Duties/Responsibilities: Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory Act as a liaison between the client and the LabCorp operations team in relation to client needs Provide ongoing service and problem resolution to customer base Ensure customer retention by providing superior customer service Recommend solutions that are client focused and persuasive Provide account management for client's day to day operations Upsell current book of business to increase organic growth Work closely with senior sales representatives to grow book of business Continuously provide educational material to the client base Resolve any customer related issues in a timely manner Meet and exceed monthly retention and upsell goals on a regular basis Requirements: Bachelor's degree is preferred Previous sales experience or account management 3+ years is preferred Experience in the healthcare industry is a plus Proven success managing a book of business Superior customer service skills with the ability to build trust-based relationships Effective communication skills, both written and verbal Ability to deliver results in a fast paced, competitive market Excellent time management and organizational skills Proficient in Microsoft Office Ability to travel overnight as needed Valid driver's license and clean driving record Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Century Insurance Group is a premier provider of excess and surplus lines insurance and is a division of AF Group, whose brands are premier providers of innovative, specialty insurance solutions nationwide. We manage business across three distinct segments - core commercial, specialty lines underwriting and specialized programs. We underwrite general liability, commercial property, and multi-peril insurance for small and mid-sized businesses through a select network of general agents and brokers. SUMMARY: This is an environmental underwriter role small to mid-size non-admitted market. Reviews, analyzes, approves, or rejects complex business within letter of authority. Serve as liaison with company personnel regarding company business opportunities and problem resolution. The preferred residency for this hybrid role is in or near Westerville, Ohio. RESPONSIBILITIES / TASKS: * Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority * Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements * Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority. * Supports agency relationships. * Supports agency plans in cooperation with other staff. * Addresses agents' and policyholders' concerns/needs. * Develops new business and retention of existing business in a given territory or region. * Explains and emphasizes benefit of workers' compensation insurance products and services to customers (agents and policyholders). * Works with all internal departments to resolve problems and maintain company relations. * Participates as necessary on special committees and task forces. * Interprets and develops territory reports which reflect the status of the territory. * Participates in promotional plans for both Century Insurance Group and agent activities. * Analyzes and reviews production and loss information for agents. * Prepares periodic reports as requested * Researches and coordinates responses to agents, policyholders and regulatory entities * Analyzes agency performance and develop corrective action plans as needed to correct poor performance. * Analyze accounts to determine exposure and proper pricing * Gathers competitive and product information from the field * Responsible for profitability of territory. * Trains agency employees on the use of company specific automation systems * Reviews loss trends and develops action plans to correct problem areas * Supports schedule for large account service plans with claims, loss control, premium audit, and other departments as needed * Provides input for agency advisory council meetings * Assists in the development of regional goal. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: Bachelor's degree in marketing, insurance or related field. Combinations of relevant education and experience in the following areas may be considered in lieu of a degree: Underwriting, marketing, loss prevention, and/or auditing. Continuous learning required, as defined by the Company's learning philosophy. Certification, or progress toward, highly preferred and encouraged. EXPERIENCE: One-year of relevant experience which provides the necessary skills, knowledge and abilities is required. Agency management and marketing experience preferred or with proper education, successful completion of the trainee program. SKILLS/KNOWLEDGE/ABILITIES REQUIRED: * Ability to exercise good judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers' compensation insurance coverage * Ability to initiate insurance transactions in compliance with all policies, procedures, legal and ethical guidelines. * Ability to negotiate while establishing a personal rapport and maintaining an effective working and client relationship. * Knowledge of workers' compensation insurance and the independent agency system. * Ability to apply creative and persuasive techniques to generate new, and maintain, existing business and ability to be creative when presented with unique situation. * Ability and proficiency in the use of computers and company standard software. * Strong interpersonal skills and ability to create and maintain mutually beneficial relationships. * Ability to work with minimum supervision and balance demands of a field position by supporting agents while keeping current with underwriting workload. * Ability to perform other assignments at locations outside the office. * Ability to support agency relationships and to make sound underwriting decisions. * knowledge of appropriate jurisdictional workers compensation laws * Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders * Ability to analyze territory or region in order to identify problems and take the appropriate corrective action * Ability to comprehend the consequences of various problem situations and address them or refer them for appropriate decision making. * Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate. * Ability to analyze and solve practical problems which deal with a variety of variables. * Ability to make and implement competent, independent decisions and to build consensus. * Ability to understand and implement audit procedures and processes for agencies. * Ability to relocate. WORKING CONDITIONS: Work is performed in the office and occasionally in the field with minimal hazards. Minimal travel is required with occasional overnight stays. May be required to lift and carry computer equipment and other marketing promotional items weighing up to 35 lbs. Must be willing and able to relocate. PAY RANGE: Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $52,700 and $88,300. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #CIG

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** ***This is a full-time, day shift position in Columbus, Ohio. Previous experience is required.*** MINIMUM QUALIFICATIONS / SPECIALIZED KNOWLEDGE - Degree in business administration, healthcare/finance/supply chain related field or 3 - 5 years' experience in business administration, healthcare, finance or supply chain role. (required) - Strong data analysis and analytical skills. - Project management related skills. - Excellent computer skills - Microsoft Suite of products, financial and inventory management systems. - Knowledge of inventory management theory and practices; Process improvement methodologies. - Proven professional customer service and training skills. - Expert in sourcing clinical and non-clinical services and supplies. - Excellent communication and problem resolution skills. - Experience with or knowledge of accounts payable, contracting, inventory, data integrity and receiving processes. - Pharmacy/healthcare supply chain services knowledge with a good understanding of the procurement cycle, pharmacy operations, healthcare services, supplies terminology and a broad understanding of a multi-hospital system or IDN. - 5 -7 Years of experience with increasing responsibility focusing on pharmacy operations and inventory analysis. - Prior inventory management experience. JOB SUMMARY The Medication Sourcing Administrator develops, deploys, maintains, and refines medication sourcing strategies for OhioHealth's Pharmacy operations on a system wide basis. This role is responsible for determining appropriate stock levels, balancing inventory turns with unpredictable and persistent medication supply channel disruptions to meet dynamic patient needs within the highly complex pharmaceutical industry while serving as gatekeeper for the organization's medication spend, in excess of $70M. This position will engage/influence key internal and external stakeholders to achieve optimal clinical and financial outcomes. The Medication Sourcing Administrator will develop demand planning analyses and forecasting models to seamlessly deplete stock ahead of formulary driven product conversions and/or medication shortage driven utilization shifts. This role is also responsible for evaluating processes/workflows/databases to establish/execute strategies for mitigating organizational risk associated with state/federal regulatory requirements (including SBOP, DEA, FDA, DSCSA, 340B, USP 797/800), TJC accreditation standards, safety considerations/recalls, contract compliance requirements and product pedigree/chain of custody/fiscal integrity considerations. They will serve a key role in the establishment of a system wide medication sourcing strategy requiring the coordination of key decision input factors from multiple, disparate pharmacy information systems. **Responsibilities And Duties:** 40% Medication Sourcing Assess, prioritize, and implement medication sourcing strategies to meet dynamic patient needs within highly complex pharmaceutical industry Demonstrate effective financial stewardship while overseeing OhioHealth's medication sourcing activities in excess of $70+M annually Engage key internal and external stakeholders Pharmacy, Clinical Operations, System Support Functions, Vendors, Wholesalers/Suppliers, Group Purchasing Organizations, et al. through the demonstration of effective 360 leadership to achieve optimal clinical and financial outcomes Determine appropriate stock levels, balancing inventory turns with unpredictable and persistent medication supply channel disruptions Develop demand planning analyses and forecasting models to seamlessly deplete stock ahead of formulary driven product conversions and/or medication shortage driven utilization shifts Analyze inventories for multiple hospital locations to identify opportunities for improved inventory management including increased inventory turns, reduced obsolescence, and increased accuracy. Utilize formal inventory management techniques to analyze inventories for opportunities to design or modify inventory methodologies Manage pharmaceutical and biologic recalls. Identify viable alternatives to address drug shortage situations 20% Pharmacy Information Systems Administration Manage databases, including complex inventory algorithms/billable to shippable unit conversions/barcode technology, to assure optimal downstream 340B compliance, charge capture/revenue integrity and pharmacy spend/expense management Coordinate the alignment and bridging of multiple, disparate IS systems in an increasingly complex segment of Pharmacy Services in support of key organizational priorities for compliance, operational continuity, future state business needs, and financial stewardship Develop and maintains competency in multiple PIS systems across the enterprise, including systems supporting core operations for all locations within OhioHealth's geographic footprint Epic, Paragon, Sorian, etc. Serves as PIS subject matter expert for key stakeholders including, but not limited to systems access, analytics, business intelligence, and technical assistance. Engages key internal and external stakeholders to define PIS needs to support future state business requirements and ensure operational continuity 20% Project Coordination and Process Improvement Evaluate processes/workflows/databases to establish/execute strategies for mitigating organizational risk associated with state/federal regulatory requirements including SBOP, DEA, FDA, DSCSA, 340B, USP 797/800 , TJC accreditation standards, safety considerations/recalls, contract compliance requirements and product pedigree/chain of custody/fiscal integrity considerations Establish system wide processes and strategies for medication handling to assure continued success in revenue integrity and assuring utilization initiative compliance in systems supporting core operations for all locations within OhioHealth's geographic footprint Epic, Paragon, Sorian, etc. Collaborate with key internal and external stakeholders to develop strategies for meeting system related procurement and inventory goals Partner with key external suppliers to assess and implement pharmacy supply chain improvement opportunities Utilize formal process improvement techniques including Six Sigma, Quality Management, and Lean Thinking principles to improve operations including inventory management, purchasing/receiving, and distribution functions e. g. P&T related formulary standardization including identifying preferred NDCs and super-orderable s Serve as key customer liaison for pharmacy procurement issues and projects, reports and presentations to senior system leaders including Pharmacy, Finance, Supply Chain and Vendors VHA/novation, AmerisourceBergen, EXP, Safecor, Med Count etc. 20% Sourcing Compliance Evaluate processes/workflows/databases to establish/execute strategies for mitigating organizational risk associated with state/federal regulatory requirements including SBOP, DEA, FDA, DSCSA, 340B, USP 797/800 , TJC accreditation standards, safety considerations/recalls, contract compliance requirements and product pedigree/chain of custody/fiscal integrity considerations Oversee system wide processes and strategies for medication handling to assure continued success in revenue integrity and assuring utilization initiative compliance in systems supporting core operations for all locations within OhioHealth's geographic footprint Epic, Paragon, Sorian, etc. Complete daily perpetual inventory database maintenance including 810 processing/invoice matching, purchasing/receiving, drug catalog maintenance, and other 340B related activities. Maintains accreditation requirements, appropriate licensure and assures compliance with appropriate regulations and standards of care and quality JCAHO, OSHA, CLI a and State of Ohio, Federal local requirements as well as internal and external regulatory procedures. The major duties/ responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor. **Minimum Qualifications:** Bachelor's Degree (Required) **Additional Job Description:** Degree in Business Administration, Healthcare/Finance/Supply Chain related field or 3 - 5 years Experience in business administration, healthcare, finance or supply chain role. Strong data analysis and analytical skills. Project management related skills. Excellent computer skills, Microsoft Suite of products, financial and inventory management systems. Knowledge of inventory management theory and practices; Process improvement methodologies. Proven professional customer service and training skills. Expert in sourcing clinical and non-clinical services and supplies. Excellent communication and problem resolution skills. Experience with or knowledge of accounts payable, contracting, inventory, data integrity and receiving processes. Pharmacy/Healthcare Supply Chain Services knowledge with a good understanding of the procurement cycle, pharmacy operations, healthcare services, supplies terminology and a broad understanding of a multi-hospital system or IDN. 5 -7 Years of Experience with increasing responsibility focusing on pharmacy operations and inventory analysis. Prior inventory management Experience . **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** OPG Clinical Excellence Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Consistently demonstrate a superior level of proactive client focus and team work. Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. Develop strong working relationships with daily client contacts. Provide ownership for the resolution of issues escalated by clients and financial professionals. Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. Review existing book of business to identify plan retention and create strategy for non-elite advisors. Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. Lead and/or participate in projects that create additional value for existing relationships. Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Bachelor's degree in business or related fields, or equivalent work experience Minimum of 7 years' experience in retirement services industry or related field is preferred Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment Excellent analytical and problem solving skills Ability to work with a high level of independence Must be detail oriented and be able to produce high quality work within tight time constraints Ability to make sound business judgments while effectively balancing client needs and organizational considerations Excellent written and oral communication skills, including group presentation experience. Proficiency with Microsoft Office products including Excel, Word and PowerPoint Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments Demonstrated project management skills Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Responsible for ensuring all systems programming decisions maintain the integrity of the overall systems infrastructure. Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery expertise for systems software. Description Logistics: BlueCross BlueShield of South Carolina Location: This remote position is full-time (40-hours/week) Monday-Friday. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM with on-call duties. It may be necessary, given the business need to work occasional overtime. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. Position Purpose: This position is responsible for the day-to-day operations and maintenance of VTAM infrastructure, including troubleshooting connectivity issues, optimizing network configurations, and implementing enhancements to support system performance and reliability. What You'll Do: Diagnose, isolate, and debug software problems and perform problem resolution. Identify issues that the vendor is responsible for and refer those issues appropriately. Review and design system software and hardware builds analyzing system options and the impact on the overall systems infrastructure. Develop and document the framework for integration and implementation for changes to technical standards. Coordinate installation, testing, and maintenance of systems software. Schedule system downtime in a way that minimizes user impact. Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. Provide technical guidance to project team areas as appropriate. May evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads and senior level staff, provide input on proposals that could potentially impact systems. Assist in the establishment and implementation of standards and guidelines that guide the design of technology solutions across the enterprise. Provide technical and disaster recovery support for systems software. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. To Qualify for This Position, You'll Need: Required Education: Bachelor's degree in a job-related field Degree Equivalency: Associate's degree and an additional 2 years of job-related work experience for a total of 10 years of job-related work experience (See Required Work Experience). OR 12 total years of job-related work experience or Required Work Experience: 8 Years IT experience including extensive systems programming experience. Required Skills and Abilities: Strong analytical and logical thinking skills. Thorough understanding of operating systems and foundation architecture. Extensive knowledge of systems programming, graphical user interfaces, control languages, development, quality assurance, and integration methodologies. Advanced knowledge of currently utilized programming productivity tools and their use. Advanced knowledge/skills in analyzing system software and making recommendations for performance enhancements. Required Software and Other Tools: Standard office equipment. We Prefer that You Have: A working knowledge of z/OS networking including VTAM, TCPIP, and SMP/E. Knowledge of CA-TPX, NetView, and Connect:Direct (NDM). Experience installing, configuring, administering, and troubleshooting NetView, Connect:Direct, and TPX. Experience with TIBCO MFT Platform Server (Cyberfusion) on z/OS A working knowledge of SAS and SMF records Advanced Networking Concepts (TCP/IP, Routing, Firewalls, Network Security, Enterprise Extender, APPN) Disaster Recovery experience recovering environments for VTAM and TCPIP communication network for ZOS What we Can Do for You: Our comprehensive benefits package includes: 401(k) retirement savings plan with company match Subsidized health plans and free vision coverage Life insurance Paid annual leave - the longer you work here, the more you earn. Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness programs and a healthy lifestyle premium discount Tuition assistance Service recognition What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Sr. Manager, Network Management is responsible for contracting with all provider types and successful provider network performance related to key financial, operational, and member satisfaction performance indicators in a multi-market territory. Works closely with Network Management and other departments to enhance the contracted provider experience consistent with company's mission statement and values. General Duties/Responsibilities (May include but are not limited to): Collaborate with Network Management leadership in the development and execution of the contracting strategy. Recruit providers to eliminate network deficiencies within a specific region. Negotiate / re-negotiate and finalize all contracts which may be primary care, specialist, ancillary, hospital, group/IPA as well as ensure the accuracy of administration of these agreements. Manage staff; lead, mentor and coach staff effectively Assure the day-to-day operations of the provider network are consistent with standards/ expectations and develops provider education materials as needed to support adherence with company requirements. Develop agendas and lead Joint Operations Meetings to drive results, including oversight of New Provider Orientations and new Contract Orientations. Meetings will focus on addressing performance improvement metrics, resolving operational issues, including but not limited to utilization management, financial, enrollment, member appeals and grievances, provider termination/panel closures, continuity of care, and marketing activities. Responsible for the execution of regional work-plans, monitoring performance metrics, updating status, and communicating progress both internally and externally to ensure results. Responsible for timely and professional interaction with internal and external customers. Ensure accurate and timely data reporting requirements are being met for designated regions, including but not limited to provider network contacts, eligibility and capitation reports, risk sharing, claims timeliness, pharmacy utilization, bed day utilization, encounter data and audit compliance. Develop goals and objectives that align with Network Management leadership's performance metrics to ensure department KPIs are met, as well as the organization's vision for future growth and network development. Utilize contracting knowledge for effective problem resolution and compliance. Responsible for timely and professional interaction in response to grievances. Research, analyze and resolve complex problems dealing with hospital shared risk pool, claims, appeals, and eligibility issues within the appropriate limits. Create and implement policies and procedures for the department. Interpret company policies and procedures. Represents the department in interdepartmental meetings and selected committees. Other projects and responsibilities as assigned Supervisory Responsibilities: Oversees assigned staff. Responsibilities include recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees. Will also oversee third-party vendors and/or student workers as appropriate. Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: Minimum 5-7 years' experience with an HMO, managed care provider organization (IPA, Medical Group or institutional provider) or insurance company with at least 5 years' specific experience in managed care contracting and knowledge or Medicare Advantage regulatory guidelines. Previous supervisory experience; demonstrated abilities to manage staff Education/Licensure: Bachelor's Degree or equivalent experience required Other: Proficient in MS Office, including strong Word and Excel proficiency. Detail oriented. Language Skills: Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions and procedure manuals. Ability to interpret government regulations a must. Ability to write routine reports and correspondence. Ability to speak effectively before groups of providers or employees of internal/external organization. Mathematical Skills: Ability to calculate figures and amounts such as fee schedules, per diem rates, discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of algebra, geometry and statistics. Reasoning Skills: Strong analytic and problem-solving skills required, including ability to synthesize, interpret and apply detailed and complex information. Office Hours: Monday-Friday, 8am to 5pm. Extended work hours, as needed. Maintain reliable means of transportation. If driving, must have a valid driver's license and automobile insurance. Drives approximately 20-40% of the time to provider sites. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ****************** . Pay Range: $91,651.00 - $137,477.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Quantitative Risk Analyst internship focuses on practicing skills that play a crucial role in identifying, assessing, and mitigating risk across USAA. You will learn real corporate world sophisticated quantitative techniques to model and lead risks and provide critical insights to advise strategic decisions. The opportunity may lead to selection into a two-year risk development rotational program following graduation. Rotational placings may vary depending on business needs. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The internship is based at USAA Corporate Headquarters in San Antonio, TX, Plano, TX, and Charlotte, NC. Interns offered full-time roles may have the opportunity to work out of one of USAA's satellite locations. What you'll do: Our Quantitative Risk Analyst Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks: Applies foundational knowledge to support the assessment of future risk, opportunities, and efficiency. Applies foundational learning to help support the team in producing standard methodologies that quantify risk and aggregate exposures. May assist with model validation activities and model validation reporting. Participates in the production of analytical material needed for discussions with cross functional teams to understand sophisticated business objectives and influence solution strategies. Compiles communication materials pertaining to analytical results, findings and solutions for governance committees and business process owners to influence business analysis. Supports internal/external audits, regulatory reviews and rating agency requests. What you have: To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026. Graduation date cannot be prior to August 7, 2026 Pursuing a bachelor's degree or higher in Business, Finance, or related field at a 4-year accredited university. 0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required. Foundational and conceptual knowledge of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area required. Foundational knowledge of data analysis tools and techniques. What sets you apart: Knowledge of information security/IT Knowledge of reporting and analysis, and control testing Data analytical skills, risk management interest Detail oriented/strong organization/ self-starter Proficient with Excel Compensation range: The salary range for this position is: $27 - $28. Interns will receive an intern stipend to assist with expenses. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Schedule: Monday-Friday 8:30am-5pm and other shifts as needed Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest. ESSENTIAL FUNCTIONS: 1. After training period, show proficiency and have documented competency with various applications, websites and functions. 2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module. 3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc. 4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators. 5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore. 6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year. 7. Perform other assigned duties to meet the customer s requirements with direction of leadership. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. General Requirements: Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service. Be able to articulate with customers and have persuasion, negotiating and retention skills. Ability to be empathetic and exercise key listening skills. Work effectively in a team environment, contributing to the success of the call center and organization. Achieves personal metrics and goals set forth by the organization. Work on a schedule that is set in advance for all functions, lunches and breaks. Attends training as required and is expected to be punctual. Accurate and fast typing required. Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required. Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications. Will be learning laboratory terminology in Clinical and Anatomic Pathology. If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application Minimum Qualifications: MINIMUM EDUCATION: High school diploma or equivalent. OTHER REQUIREMENTS: A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes). PREFERENCES: Associate s degree in related field preferred. Completion of appropriate medical certificate training program. Knowledge of laboratory tests/medical terminology Proficient computer skills and ability to use multiple applications simultaneously. Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below: CLIENT ENGAGEMENT SPECIALIST I Meet one of the following: Six (6) months experience in a clinical laboratory or medical setting. Six (6) months customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST II Meet one of the following: One (1) year relevant experience at TriCore. Two (2) years relevant experience in a clinical laboratory or medical setting. Three (3) years customer service experience. Post high school education and/or experience may be substituted one for the other. CLIENT ENGAGEMENT SPECIALIST III Meet one of the following: Two (2) years relevant experience at TriCore Three (3) years relevant experience in a clinical laboratory or medical setting Four (4) years customer service experience or equivalent combination of education and experience TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.