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9 jobs that use Problem Resolution the most

What jobs use Problem Resolution the most?

1. Food Supervisor

How food supervisor uses Problem Resolution:

  • Lead shifts while personally preparing bakery items and executing requests base on require specifications.
  • Maintain all food and beverage storerooms in proper condition to ensure cleanliness, freshness, and organization.
  • Inspect all storage and food services preparation areas daily to ensure proper handling and cleanliness standards are met.

Most common skills for food supervisor:

  • HACCP
  • Problem Resolution
  • Safety Training
  • Safety Regulations
  • Customer Service
  • FDA

2. Customer Relations Associate

How customer relations associate uses Problem Resolution:

  • Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.
  • Verify insurance eligibility and benefits of patients that are being provide oxygen home and travel units and durable medical equipment.
  • Call customers for BMW NA and provide surveys on service/new purchase experience.

Most common skills for customer relations associate:

  • Customer Relations
  • Processing Orders
  • Problem Resolution
  • Data Entry
  • Credit Card Payments
  • Inbound Calls

3. Service Center Analyst

How service center analyst uses Problem Resolution:

  • Used Microsoft SMS to manage software distribution and lookup hardware and software information.
  • Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.
  • Switch IP traffic globally between datacenters.

Most common skills for service center analyst:

  • Customer Service
  • Computer System
  • Data Entry
  • COD
  • Problem Resolution
  • Delivery Appointments

4. Application Systems Administrator

How application systems administrator uses Problem Resolution:

  • Manage the installation and renewal of SSL certificates for thousands of websites within IIS.
  • Manage large development/test/production environment on multiple Unix & NT servers.
  • Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.

Most common skills for application systems administrator:

  • Troubleshoot
  • Linux
  • Problem Resolution
  • System Upgrades
  • Unix
  • Data Integrity

5. Manager Information Technology Specialist

How manager information technology specialist uses Problem Resolution:

  • Lead project to replace legacy phone switch with VOIP solution, including all call-center, IVR, and automate attendant functions.
  • Manage VoIP PBX implementation for unify communication featuring integrate voice/fax messaging.
  • Lead in-house and consultant team in large-scale Linux server upgrade for multinational consulting firm, which significantly enhance system performance.

Most common skills for manager information technology specialist:

  • Customer Service
  • Troubleshoot
  • Data Entry
  • Technical Problems
  • Problem Resolution
  • Network Infrastructure

6. Senior Customer Service Agent

How senior customer service agent uses Problem Resolution:

  • Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
  • Educate customer on competitive benefit of using FedEx.
  • Maintain corporate communication systems relating to FedEx computer applications.

Most common skills for senior customer service agent:

  • Inbound Calls
  • Customer Satisfaction
  • Customer Complaints
  • Problem Resolution
  • Customer Inquiries
  • Credit Card

7. Lead Support Analyst

How lead support analyst uses Problem Resolution:

  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Work closely with team members and provide technical knowledge and support making it possible to meet the SLA.
  • Maintain SLA consistently above agree upon level for Richmond headquarters facility.

Most common skills for lead support analyst:

  • Technical Support
  • Business Processes
  • CRM
  • Problem Resolution
  • Application Support
  • Linux

8. Network Support Analyst

How network support analyst uses Problem Resolution:

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.

Most common skills for network support analyst:

  • Troubleshoot
  • Switches
  • Routers
  • Problem Resolution
  • Firewall
  • Network Support

9. Senior Service Representative

How senior service representative uses Problem Resolution:

  • Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
  • Handle all cross ship customer request RMA.
  • Process all incoming RMA requests in a timely manner and track to closure.

Most common skills for senior service representative:

  • Veterans
  • Patients
  • Bank Products
  • Problem Resolution
  • Medicaid
  • Customer Issues

Other skills