Senior Customer Support
Insight Global
Columbus, OH
Full Time Customer Support Specialist- 35-40 Hours a week in person. Store Hours: M-F 9-6 Sat 11-5 Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Leadership or managerial experience Strong written and verbal communication skills Microsoft Office/ Teams Plusses: Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.$64k-98k yearly est. 4d agoPurchasing and Mailroom Administrator
Provident Bank
Remote job
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The Purchasing Administrator is responsible for overseeing the bank's centralized purchasing program to ensure cost-effective, efficient, and policy-compliant procurement of supplies, furniture, equipment, and services essential to daily operations. This role enhances supplier performance, drives operational efficiency, and supports overall profitability through strategic sourcing, volume purchasing, and pricing analysis. The position manages in-house inventory and implements centralized purchasing controls to leverage economies of scale. Additional responsibilities include overseeing the mail and supply room, coordinating with third-party messengers and delivery services, and providing support for upfit and refresh projects from requirements gathering and vendor sourcing through execution ensuring alignment with bank standards. This position may be based in either our Oak Ridge or Woodbridge office. KEY RESPONSIBILITIES: Purchasing Operations & Vendor Management Supervises a shared Receptionist/Purchasing Assistant and third-party mail services provider. Manages procurement of all operational supplies, printed materials, furniture, equipment, and services. Leads vendor negotiations regarding pricing, quantity, quality, delivery, and payment terms. Administers the Office Supplies Program, including order approvals, user/system access, and invoice review. Conducts competitive sourcing and secures management approvals following bank policy. Maintains strong vendor and internal customer relationships. Manages full vendor lifecycle: sourcing, due diligence, contract adherence, performance, and risk assessment. Inventory Management Maintains and updates requisition forms, inventory records, equipment lists, and service contracts. Tracks order history, pricing, and usage trends to improve purchasing efficiency and capture savings. Manage surplus assets, coordinate reuse, resale, donation, or appropriate disposal of obsolete items. Budgeting, Policy & Mail Services Approves invoices and obtains additional authorizations as required by policy before submitting for processing. Assists with preparation of the annual capital expenditure budget. Develops and maintains purchasing-related policies and crisis management procedures. Serves as Vendor Relationship Manager for third-party courier services; manages routing changes, billing, and service quality. Oversee daily operations of USPS, UPS, and outsourced mail service providers. Facilities & Project Support Contributes to the definition and administration of Facility Standards. Provides project support for Facilities upfit and refresh efforts, including sourcing of furnishings and non-IT equipment. Collaborate with Project Managers and stakeholders from planning through implementation. Obtains vendor cost estimates, prepares budget approvals, and schedules deliveries. Assists with property decommissioning and creates inventories to ensure proper handling of furnishings and equipment. Travel to bank or vendor locations as required. Evening or weekend work may be required on an as-needed basis. Performs other related duties and special projects assigned. MINIMUM QUALIFICATIONS: High school plus 3 years related Procurement experience and/or training in the Procurement field. A demonstrated ability to source new products or vendors, and the ability to obtain bids. Experience in onboarding new vendors through a vendor management process, and strong negotiation skills. 3 years supervisory experience. Must be proficient with MS Office programs; Outlook, Excel, and Word. Should be comfortable with operating a laptop, and learning new software programs and CMMS programs; i.e., ServiceNow. Ability to write, read, and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to prepare Excel spreadsheets to identify cost savings and cost analysis for presentation to management and during bidding processes and for expense tracking. Must maintain a valid driver's license, possess a clean driving record, and undergo an annual motor vehicle record check to operate company vehicles. Alternatively, must have the means to travel to various Bank locations or vendors for off-site work. PREFERRED QUALIFICATIONS: Associates or Bachelor's degree WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $58,900 - $84,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.$58.9k-84.2k yearly 60d+ agoBusiness Development Manager - Level Measurement/Radar (remote)
Endress+Hauser Group Services AG
Remote job
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. What is the role about? This role at Endress+Hauser focuses on developing and executing strategic, tactical, and operational sales plans that align with company objectives and drive revenue growth. The individual will act as a key technical liaison, facilitating customer transitions from competitive products, supporting mid-level engineering initiatives, and promoting Endress+Hauser's advanced level product offering, with specific focus on free space radar applications. Working closely with Sales, Marketing and engineering teams, as well as sales channels and customers, this role will ensure seamless project acquisition, provide product training, and support new product launches, further solidifying Endress+Hauser's position as a leader in level measurement applications across our strategic and related industries. Which tasks will you perform? * Develop and execute strategic, tactical, and operational sales plans to support the key objective of both revenue and unit growth in our market leading free space radar portfolio. * Facilitate customer conversions from competitive products by highlighting Endress+Hauser product value and benefits to take and retain market share. * Continual demonstration of devices in the field to key customer stakeholders, training them on product abilities and USPs. * Specific focus on growth of free space radar business in the US in both revenue and units. * Drive Endress+Hauser product specifications on both project and day to day business to gain Endress+Hauser "sole source" status. * Provide training and education on instrumentation best practices to customers and sales channels. What do we expect from you? You will have (required): * Bachelor's degree in Engineering (Chemical, Interdisciplinary Engineering and Management, or a related field) or equivalent experience, with 5+ years of experience in product management, sales, application engineering, or marketing. * Knowledge of level applications via free space radar. * Travel required: up to 50%. You may have (preferred): * Ability to work and make informed decisions independently and on own initiative. * Demonstrates enthusiasm and self-motivation, taking pride in your work and channeling energy into achieving tasks with a strong sense of ownership. * Demonstrates trust, respect, and support for others, fostering teamwork and a collaborative spirit. * Collaborates effectively with others, sometimes across departments, to achieve organizational goals and enhance customer experience. What can you expect from us? * Family-owned, friendly, and highly committed company * Tuition reimbursement and a wide range of development opportunities * Comprehensive benefits package which includes medical, dental and vision * Competitive compensation and bonus opportunities * Generous paid time off * Life insurance and 401(k) savings with company match * Full-service café, fitness center, and health clinic (in Greenwood, IN) The anticipated pay range for this role is $121,600 to $187,300 per year. Exact compensation may vary depending on the education, skills, and experience each candidate brings to the role. Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.$121.6k-187.3k yearly 22d agoFulfillment Specialist, ScriptDrop
Goodrx
Columbus, OH
GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions. Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans. ScriptDrop, GoodRx's pharmacy delivery subsidiary, coordinates final-mile prescription delivery from thousands of pharmacies daily, including pickup from the pharmacy counter to patient homes, medical, and care facilities. Services span the entire country through a network of diverse delivery service providers, including gig-economy platforms, regional companies, and national carriers (USPS, UPS, FedEx). ScriptDrop seeks a driven candidate to manage our network of courier partners, foster long-term relationships, and provide ongoing support to grow and maintain our business. The successful candidate will be self-motivated, demonstrate solid decision-making, and report to the Sr. Director, Strategy and Fulfillment. About the Role: Manage performance metrics, conduct vendor calls with assigned courier partners, and develop action plans for necessary improvements. Support account managers and delivery providers in day-to-day activities for delivery operations. Correspond with delivery providers and pharmacies via phone and/or email to answer questions, set expectations, communicate new product features, and develop pricing for new opportunities. Make the best self-directed decision for ad-hoc situations escalated to the Fulfillment team. Provide proactive and reactive support to internal and external customers. Obtain backup coverage for order delivery issues. Utilize data to inform strategic decisions for the assigned vendor portfolio, ensuring proper on time rates, signature capture rates, and order status assignments. Resolve daily order alerts. Take on temporary account responsibilities for teammates who are out of the office. Lead monthly and quarterly initiatives to maintain team KPIs and metrics for assigned courier partners. Identify and implement process improvement initiatives to boost productivity, enhance courier performance, and improve the overall pharmacy experience. Liaise between Fulfillment and internal teams to communicate needs and develop action plans for issues. Contribute to positive margin growth by minimizing courier costs through negotiation or courier partner removal when a more economical solution is available. Assist with special projects as needed. Preferred hours: 12 PM - 8 PM Skills and Qualifications: Bachelor's degree, or equivalent work experience. Minimum of 1 year of account management or customer service experience. Logistics or supply chain knowledge preferred. Self-motivated and results-oriented with the ability to prioritize workload, meet deadlines, and make solid decisions with minimal supervision. Proficiency in the use of Microsoft Word, Excel, and Google equivalents. Salesforce knowledge a plus. Eagerness to learn new things and ability to work effectively both independently and as a team member. Effective verbal and written communication skills, with the ability to adapt style for different audiences. Off-hour availability may be needed. All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing attempts) and proactively communicating with the Security Team to raise any concerns. At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information. San Francisco and Seattle Offices: $64,000.00 - $96,000.00 New York Office: $58,000.00 - $88,000.00 Santa Monica Office: $53,000.00 - $80,000.00 Other Office Locations: $48,000.00 - $72,000.00 GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more! We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role! GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com. We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or ******************** addresses. GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit ***************$26k-33k yearly est. Auto-Apply 12d agoProject Management Lead
MBA CSi
Columbus, OH
MBA CSi is seeking an experienced Program Manager to support the US Postal Service's Repair & Alterations team. The Program Manager will guide national facility repair and alterations programs for the U.S. Postal Service. This is a leadership role for a technical expert who can navigate complexity, manage risk, and deliver high-quality results on a national scale. Work Locations: Onsite at USPS customer offices in: Jersey City, NJ • Windsor, CT • Warrendale, PA • Columbus, OH Responsibilities * Lead national Facilities Programs (elevators, electrical switchgear, roofing, and more). * Break down complex technical issues and deliver innovative solutions. * Build business cases and justify funding for major technical programs. * Develop advanced specifications, review RFPs, assess bids, and advise on awards. * Identify, analyze, and prioritize program risks using feasibility and cost studies. * Drive national program schedules-staffing, tools, permits, milestones, and issue resolution. * Recommend improvements to policies, procedures, and processes. * Act as the central liaison across USPS teams, technical groups, community partners, and agencies. * Conduct quality audits ensuring all work meets codes, standards, contract requirements, and budget controls. * Lead and mentor small to mid-sized teams with clear direction and performance oversight. * Collaborate cross-functionally to advance strategic goals, improve productivity, and implement change. * Ensure all program activities meet organizational, regulatory, and industry standards. * Build and track program performance metrics to highlight strengths and pinpoint gaps. Basic Qualifications * Bachelor's degree in Architecture, Construction Management, or Engineering (Civil, Structural, Mechanical, or Electrical) (Engineering program must be ABET-accredited). * 13+ years of experience, including 7+ years in engineering management. * Proficiency with Microsoft Suite (MS Project, PowerPoint, Access, Excel (pivot tables), Word, and Outlook). * Ability to travel and adjust hours as needed. * Ability to pass federal background check, drug test, and obtain and maintain a Public Trust clearance. MBA CSi is an Equal Opportunity, Affirmative Action Employer. Women, Minorities, Veterans, and individuals with disabilities are encouraged to apply. EOE - Minority / Female / Veteran / Disabled #IND1 #CJ$56k-103k yearly est. 33d agoData processing
Global Channel Management
Grove City, OH
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Basic Qualifications Experience with Microsoft Office Attention to Detail Demonstrated knowledge of process flow Demonstrated sense of urgency Excellent communication skills Able to work with a team and individually Desired Skills Knowledge of USPS mailing requirements Basic knowledge of programming structure Basic knowledge of Adobe CS6 Basic knowledge of SQL Server Additional Information $15/hr 6 months$15 hourly 60d+ agoTechnical Program Operations Coordinator
Logistics Management Institute
Remote job
LMI is seeking a skilled Program Operations Coordinator to join a large and complex United States Postal Service (USPS) portfolio. A successful Program Operations Coordinator with a minimum of 3 years' experience supporting government contracts, analyzing project budgets, compiling resource management data and projections and tracking business development activities. The candidate must demonstrate experience and competent tracking multiple project interdependencies, project lifecycles, critical thinking, resource management, and business growth while upholding the highest standard of ethical behavior. Their primary responsibility will be to support the USPS Program Manager to streamline operations and support operations activities. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsibilities may include: Work within program management office to oversee multiple stakeholders and project schedule interdependencies Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel Work semi-autonomously with project stakeholders to resolve complex project scheduling issues Demonstrate knowledge and experience in requirements decomposition and systems integration Supporting consulting projects and initiatives Contributing to the development and implementation of strategies and plans; developing project deliverables, conducting analysis, and responding to client requests Supporting project management and scheduling activities Qualifications MINIMUM REQUIREMENTS: Bachelors degree with a minimum of five (5) years of experience in one (or multiple) practices: technical project management; project scheduling; business process improvement; business consulting; continuous improvement Consultancy experience with large, complex projects Must demonstrate soft skills such as: relationship building; influencing others; emotional intelligence; and exemplary communication skills (written and verbal) Strong analytical and problem-solving skills Advanced skills and experience with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio Successful performance operating within an autonomous and collaborative virtual environment Ability to thrive in multiple ambiguous environments; take initiative to exceed client expectations. Ability to navigate complex organizations Significant understanding of project management fundamentals and ability to work within project constraints Excellent analytical, problem solving, and presentation skills Excellent customer relationship management skills Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder); if Green Card holder, must have resided in the US for the last 5 years and must not have traveled outside of the US for a combined total of 6 months during that time PREFERRED EXPERIENCE/SKILLS: Scrum Master certified Project Management Professional (PMP) certified Strong Working knowledge of: Digital.ai (Version One) ServiceNow AppDynamics/Splunk Github, OpenText (ALM) MS Power Suite Software Development Lifecycle Experience with/certification in: SAFe; ProSci; LeanSixSigma; CPBA; or LUMA Human Centered Design Experience with project management software, dashboards, and automated agile tools Project Management consulting experience Target salary range: $85,000-$110,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 We can recommend jobs specifically for you! Click here to get started.$34k-43k yearly est. Auto-Apply 1d agoSr. VP - Sales - Due Diligence services
Infinity International Processing Services
Remote job
Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/ppraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD, India and Philippines, employing 1000+ employees. Infinity International Processing Services, Inc., is a leading provider of Mortgage Outsourcing services to 120+ global clients in Mortgage industry. Our clients include banks, credit unions, hedge funds, REITs and investment bankers. We are a global outfit having offices in Rockville, MD & Newport News, VA and delivery centers in India, employing 1000+ employees. We are looking for Sr. VP - Sales (Due Diligence Services - Mortgage) - MUST be an MBA with minimum 5 (five) years of sales and business development experience in mortgage industry. Should be able to bring his/her relationship onboard. Job Description: · Should be able to penetrate existing contacts to generate business for Infinity · Will be responsible for Sales, Business Development and Marketing for post/pre close qc, due diligence services & Tax/Title services · Explain Infinity's services (post/pre close qc, due diligence services) , USPs and convince prospects to outsource services to Infinity. · Should be able to meet Revenue Generation Targets · Will report directly to the President of the organization · Maintain and update records of contacts, discussion and status in the CRM · Research, identify and contact prospective clients for Infinity's services · Should be able to mentor/monitor/manage a team of Telemarketing executives · Handle Scheduled appointments or webconferences with the other teammembers · Receive and respond appropriately to inbound telephone calls and email enquiries · Track each lead up to closure and project implementation Requirements: · MBA with minimum 5 (Five) years of sales experience in due diligence services · Proven track record with a similar service organization · Good attention to detail · Ability to write detailed follow up notes for business reporting · Mature attitude with a capability to discuss business issues · Confident, selfmotivated, friendly personality and team player · Thrive in a team environment and work well with others Key Competencies: · Communication skills · Information gathering and management · Persuasiveness · Adaptability · Initiative · Tenacious · Resilient · Negotiation skills · Stress tolerance · High energy levels · Selfmotivation Salary: As per market rate, education, and experience. (Please specify your expectations) Location: Newport News, VA/Tampa, Florida Job Type: Permanent (W2) Experience: Minimum 1 Year Required Education: MBA Mandatory Job Type: Employee Job Status: Full Time and/or Work From Home Additional Information All your information will be kept confidential according to EEO guidelines.$168k-264k yearly est. 1d agoPRN EAP Call Center Representative
United States Location/Remote
Remote job
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why join our team at Lucet? We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply! We are looking for top-tier skills and experience in our remote-work environment and that's because we offer top-tier compensation and benefits, which include: Hourly compensation between $18- $21 per hour. Compensation is dependent on non-discriminatory factors including but not limited to an applicant'sâ¯skills, education/degrees, certifications, prior experience, market data, and other relevant factors. 401(k) with competitive employer match Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. What You Will Do - Essential Functions The EAP Call Center Representative will be responsible for offering a client centric experience connecting callers to appropriate resources as needed answering inbound calls quickly, efficiently and in a courteous manner. This position will also screen for potential risk concerns and facilitate connections to licensed professionals as necessary. Client outreach and case follow-up will also be completed to ensure a timely service connection has been located. Caller Support & Communication Serves as the initial point of contact for USPS employees, family members, and providers. Demonstrates strong customer service skills, including empathy, reflective listening, and de-escalation. Triages crisis callers to clinical staff following established protocols. Case & File Management Authenticates callers, verifies demographics and eligibility per HIPAA guidelines. Completes documentation in compliance with USPS policy and regulatory standards. Processes authorizations and responds to benefits and claims inquiries. Program Education & Collaboration Educates providers and members on EAP benefits and promotes program utilization. Provides referrals to field staff or network providers to ensure timely access to care. Collaborates with provider relations to maintain accurate network listings. Who You Are Required Qualifications Bachelor's degree in Social Work, Psychology or related healthcare field and 1-3 years of experience in a health care, managed care and/or customer service setting; OR high school diploma and 3-5 or more years of experience in a health care, managed care and/or customer service setting Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat, and data processing), including the ability to document while simultaneously while taking information over the phone, Excellent written and verbal communication, interpersonal, and organizational skills Ability to talk and type simultaneously. This position is a federally contracted position with the United States Postal Service which has specific requirements for all candidates which include: Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen, which includes marijuana regardless of state legalization. The ability to undergo a Public Trust background investigation, which includes fingerprinting, and receive a favorable adjudication. US Citizenship for at least 5 years. Preferred Qualifications Bachelor's degree and five (5) or more years of experience in a health care, EAP/managed care and/or customer service setting Familiar with behavioral health/medical terminology Bilingual (English and Spanish) Someone who embodies our values by: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies Works autonomously on routine tasks and demonstrates the ability to work collaboratively within a multi-disciplinary team. Demonstrates consistency in professional demeanor in all verbal and written communication. Reliability Strong work ethic Self-motivated and the ability to assume a collaborative role in ensuring that all objectives are met. Ability to prioritize and manage multiple tasks in a fast-paced, changing environment. Ability to work independently to meet team objectives/goals. Maintains a professional demeanor in response to all situations regardless of the nature or circumstances of the situation. Demonstrates schedule adherence and shift flexibility to support business needs. Working Conditions: Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. A quiet workspace with minimal background noise for calls. High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting). Travel between multiple residences or remote work locations is not supported for this position; employees must establish and work consistently from a single designated home office. Sitting for long periods of time attached to a wired headset using desktop equipment is expected. We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.$18-21 hourly 5d agoCI/CD Engineer
Govcio
Remote job
GovCIO is currently hiring for CI/CD Engineer resource in support of US Postal DevSecOps initiatives for USPS cloud and on-prem infrastructure platforms and applications.This position is within the United States and is a fully remote. **Responsibilities** + The CI/CD engineer is responsible for designing, building, testing, and maintaining the continuous integration and continuous delivery pipelines for software development. + Write automations and workflows utilizing GitHub Actions to integrate different components of full CI/CD pipeline like Terraform, Trivy, Megalinter, and ServiceNow. + Utilize tools like GitHub, GitHub Actions, ArgoCD, and other CI/CD technologies to develop and manage pipelines. + Develop infrastructure design patterns and deploy infrastructure as a code with tools like Terraform and Ansible. + Design and lead implementation of solutions in Cloud Service Providers (CSP) like AWS, GCP and Azure and On-Prem. + Utilize container registries such as Artifactory, GHCR, and CSP registries and support base container images. + Support Kubernetes Clusters, including AKS, GKE, EKS, ROSA & Rancher. + Collaborate with development and operations teams to understand their needs and create a pipeline that meets their requirements their key areas. + Advise and oversee the process Improvement initiatives and IT requirements related to all aspect of application's CI/CD pipelines. + Automate security processes, such as vulnerability scanning, testing, and monitoring. + Troubleshoot and resolve incidents and implement changes and act as escalation resource for Operations team. + Mentor and transfer knowledge and less experienced team members. + Document process and procedures. + Prioritize and schedule projects/tasks based at the direction of Postal leadership. **Qualifications** Bachelor's with 8+ years (or commensurate experience) Required Skills and Experience + 8 years of software engineering experience. **Clearance Required:** Must have an active USPS Public Trust **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $120,000.00 - USD $146,000.00 /Yr. Submit a referral to this job (******************************************************************************************************************* **Location** _US-Remote_ **ID** _2026-7402_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_$120k-146k yearly 9d agoIdentity Security Project Lead & Enablement Manager
GDIT
Remote job
Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Program Delivery and Execution Job Qualifications: Skills: Access Management, Authentication, Identity Access Management (IAM) Certifications: None Experience: 3 + years of related experience US Citizenship Required: No Job Description: Seize your opportunity to make a personal impact as an Identity Security Project Lead & Enablement Manager supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiators. As an Identity Security Project Lead & Enablement Manager you will help ensure today is safe and tomorrow is smarter. Our work depends on an Identity Security Project Lead & Enablement Manager joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service. HOW AN IDENTITY SECURITY PROJECT LEAD & ENABLEMENT MANAGER WILL MAKE AN IMPACT In this role, a typical day will include: Driving identity initiatives like deployment of Customer Identity Access Management, often focusing on driving "metrics-that-matter" within identity platforms. This individual will support our existing team. Manage the implementation of identity security projects while ensuring that new tools, policies, and processes are adopted across the organization Creating executive briefings, leading stakeholder management, storytelling with data Ability to communicate and collaborate with multiple functional groups WHAT YOU'LL NEED TO SUCCEED: Education: Bachelor's Degree in Computer Science or related technical discipline, preferred but not required. NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required. Required Experience: 3+ years of experience as an Identity Security Project Lead & Enablement Manager 3+ years of managing technical implementations related to Identity tools (e.g., Ping, Okta, Entra, SailPoint, BeyondTrust) End-to-End Implementation: Leads the planning, execution, and delivery of Identity and Access Management (IAM) initiatives Strategic Road mapping: Defines the roadmap for identity security, aligning it with business goals, compliance standards (GDPR, ISO 27001), and the overall security strategy. Strong understanding of identity governance, Federation protocols (SAML, OAuth, OpenID), and directory services (LDAP, Active Directory) Strong knowledge of the “four pillars of Identity and Access Management” (IAM) Administration, Authentication, Authorization, and Auditing Experience with using artificial intelligence and machine learning (AI/ML) for detection of fraudulent activity and authentication of user identities in large scale enterprise context and data quality improvement Vendor and Technology Management: Evaluate and manage IAM technology vendors; stay current with emerging trends such as Zero Trust, password less authentication, and identity orchestration. Strong organizational skills and ability to build and maintain schedules and step-by-step action plans Effective communication and collaboration skills to work with cross-functional teams, business units, stakeholders and IT professionals, and to conduct presentations to varying audiences and technical knowledge levels Security Clearance Level: Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years. Location: Remote GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications. Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #zxc726 #IdentitySecurity The likely salary range for this position is $111,155 - $150,385. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans$111.2k-150.4k yearly Auto-Apply 5d agoTier 1 Helpdesk Specialist-100% Work from Home within DC Metro Area
MBA CSi
Remote job
Your Next Role: Tier 1 Helpdesk Support - United States Postal Service (USPS) Do you love helping people solve problems? Thrive in a fast-paced support role? Bring your enthusiasm, customer service mindset, and tech skills to our Helpdesk team! As a Tier 1 Helpdesk Support Specialist, you'll be on the frontlines supporting the United States Postal Service (USPS)-an organization that connects every household, business, and community across the nation. From rural towns to big cities, USPS plays a vital role in delivering mail and packages that keep people and commerce moving. In this role, you'll be the first point of contact for internal USPS customers using mobile delivery devices-the very tools that ensure packages get where they need to go. Every time you solve a problem, you're helping USPS carry out its mission of serving the American public reliably and efficiently. This is a full-time, 100% work-from-home role. The first 3-4 weeks will require training on-site at the USPS Merrifield, VA Office-so you'll need to live within commuting distance. What You'll Do * Be the friendly, helpful voice on the other end of the phone or inbox for USPS employees * Troubleshoot mobile device issues with scripts and training provided * Review, analyze, and resolve problems using established guidelines and tools * Stay positive and professional while helping USPS customers get back up and running * Tackle other duties as needed to keep USPS operations running smoothly Schedule You'll Work * Tuesday-Friday: 12:00 PM - 8:30 PM or 1:00 PM - 9:30 PM * Saturday: 10:00 AM - 6:00 PM What You Bring * Associate's degree or two years of relevant helpdesk experience in place of a degree * 2-3+ years of real-world call center/helpdesk software experience (Zendesk, ServiceNow, Five9, Nextiva, Talkdesk, Aircall, GoTo Connect-if you've used it, we're interested!) * Strong computer skills and comfort with MS Office Suite (Word, Excel, Access) * Excellent communication skills-you're clear, patient, and approachable * A positive, energetic, and curious attitude-you're ready to learn and grow * Ability to pass a pre-employment background check for Public Trust clearance About MBA Consulting Services, Inc. MBA CSi is a trusted federal contractor delivering engineering, IT, and professional services to mission-critical customers, including the U.S. Postal Service. We offer long-term programs, stability, and a culture built on quality, accountability, and impact Equal Opportunity / Affirmative Action Employer Minorities, Women, Veterans, and Individuals with Disabilities are encouraged to apply.$52k-98k yearly est. 9d agoWindows 10/11 Support Engineer
GDIT
Remote job
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Networking, Network Protocols, Operating Systems (OS), Windows Management Certifications: None Experience: 8 + years of related experience US Citizenship Required: No Job Description: Seize your opportunity to make a personal impact as a Windows Support Engineer supporting a key Federal agency. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. GDIT is looking for a Windows Support Engineer to support the USPS Endpoint Systems/Platform Configuration team to provide Windows Engineering Support. As a Windows Support Engineer, your primary responsibility is to provide support to improve the digital user experience and assist in troubleshooting ITSD call drivers. The Endpoint Technology Engineering (ETE) Systems Platform Configuration team needs a Windows OS engineer to help research, diagnose and develop remediations to improve performance, as well as determine any commonalities to the service desk to reduce calls and wait time in line. Additionally, you will support the various ETE teams, as needed, to provide Windows OS knowledge and expertise to support over 150K ACE machines, 180K ACE users, and 12K DSS machines. HOW A WINDOWS SUPPORT ENGINEER WILL MAKE AN IMPACT: Ability to evaluate endpoint analytical data and windows event/log data to identify areas of concern with workstation performance or issues driving incidents. Investigate and identify root cause and remediation for identified Windows 10/11-related issues, including but not limited to: Operating system issues Software installation and configuration Network connectivity issues. Address conflicting third-party applications Monitor system performance and identify areas for improvement. Work with other IT teams to troubleshoot and resolve complex technical issues. WHAT YOU'LL NEED TO SUCCEED: Required Experience: 8+ years of hands-on experience Certifications: Microsoft 365 Certified: Endpoint Administrator Associate - preferred, but not required Education: A degree from an accredited College/University in the applicable field of services is preferred. NOTE: Four (4) years' additional relevant experience in lieu of a degree Required skills: In-depth knowledge of Windows operating systems, including its features, architecture, and functionalities Ability to install and configure Windows operating systems on multiple platforms, including laptops, desktops, and servers Understanding of Windows updates, service packs, and patches, and experience with the installation and troubleshooting of these updates Ability to troubleshoot and resolve hardware and software issues related to Windows 10 /11 operating system Knowledge of network protocols and security protocols, such as TCP/IP, DNS, DHCP, and VPN Knowledge of Active Directory services, Group Policy, and domain configuration Experience with PowerShell scripting and command-line interfaces to automate tasks and streamline processes Knowledge of WMI - Windows Management Instrumentation Excellent problem-solving skills and the ability to design, plan, and implement solutions to complex issues Good communication skills and the ability to work well in a team environment while demonstrating personal initiative and the ability to work independently. Proficiency with performance monitoring and profiling tools such as Microsoft Windows Performance Toolkit, ProcDump/ProcMon, PerfMon, Fiddler, Sysinternals, WinDBG, and Wireshark. Desired Skills: In-depth knowledge of computer architecture, computer hardware components, and working knowledge of firmware, BIOS, and device drivers, as well as their optimization. Understanding of Operating Systems principles including memory management, process management, threading, CPU scheduling, and security. Ability to benchmark computer equipment and analyze results, comparing them against industry standards and optimizing accordingly. Proficiency with scripting languages such as Python, PowerShell, Bash, or similar automation tools to create automated performance-monitoring tools. In-depth knowledge of networking protocols, such as TCP/IP, DHCP, DNS, OSI model, and web-related protocols such as HTTP, HTTPS. Basic Knowledge of cloud-based infrastructures, such as Azure, AWS, or Google Cloud. Good troubleshooting and problem-solving skills are necessary, including the ability to diagnose issues across multiple domains, such as software, hardware, firmware, network to resolve local or remote performance problems. A deep understanding of how applications work on top of operating system internals. This includes a strong knowledge of how applications interact with file systems, the registry, network stacks, and system memory. Knowledge of security concepts and an understanding of how operating system hardening impacts system performance and how to optimize system security without impacting performance. Familiarity with encryption implementation and impact, such as SecureDoc or BitLocker. Understanding of impact and compatibility of external docks and input devices, and how they may affect performance or stability. Experience with Tanium / Endpoint Analytics tools to identify performance issues. Basic Knowledge of virtualization technologies, such as Hyper-V and VMware, and the ability to install and configure virtual machines on Windows operating systems. Location: Remote Raleigh, NC (Preferred) Security Clearance Level: Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years. GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team is dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #zxc726 #WindowsSupport The likely salary range for this position is $82,450 - $111,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans$82.5k-111.6k yearly Auto-Apply 2d agoSenior Product Manager- ShipStation (6 Month Contract)
Auctane
Remote job
About us At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role As we expand our Warehouse, Inventory, and Fulfillment/3PL initiatives, we are seeking a Contract Senior Product Manager to support delivery of several high-impact priorities on our 2026 roadmap. Inventory, Warehouse, and Fulfillment are core pillars of our product strategy and directly enable our ability to scale merchant operations, support multi-location and 3PL workflows, and drive sustainable revenue growth. These domains require senior product leadership to independently own strategy and execution, translate complex operational workflows into scalable product solutions, and partner closely with Engineering, Operations, and Go-to-Market teams to reduce delivery risk and ensure timely execution against business goals. You'll partner with cross-functional teams, including Engineering, Design, Operations, and Go-to-Market to drive execution on critical initiatives, while bringing merchant and industry needs into our product strategy. This is a 6 month contract that pays an hourly rate of 68-85/hr depending on location. About the team You'll partner with cross-functional teams, including Engineering, Design, Operations, and Go-to-Market to drive execution on critical initiatives, while bringing merchant and industry needs into our product strategy. What will you be doing? Drive execution across our Fulfillment/3PL, Warehouse, and Inventory space, ensuring product requirements are clearly defined and delivered against merchant needs (3PL fulfillment operations, inventory workflows, and pick pack ). Engage with merchants, fulfillment partners, and internal stakeholders to understand workflows and pain points. Partner with Engineering and Design to define clear epics, user stories, acceptance criteria, and prioritization for delivery. Conduct market research and analyze competitor offerings in eCommerce logistics, 3PLs, and warehouse operations. Track KPIs and success metrics to inform iterations and ensure product-market fit. Support beta programs, collect feedback, and incorporate learnings into roadmap. Ensure cross-functional alignment and clear communication across teams at all times to drive successful outcomes What are we looking for? 5+ years of experience in Product Management. Ability to independently define product strategy, scope initiatives, and drive execution in ambiguous and operationally complex domains. Strong sense of urgency, critical thinking skills, and ownership, you are able to make decisions and drive outcomes in a fast-paced environment. Demonstrated ability to translate merchant or operational workflows into product requirements. Strong judgment and prioritization skills, with the ability to balance merchant needs, operational constraints, and engineering tradeoffs. Excellent analytical skills with the ability to interpret data and make informed product decisions. Strong eagerness to learn and curiosity about eCommerce, shipping, and logistics. Ability to work as part of a team, never in a silo, with continuous alignment across Engineering, Design, Operations, and other stakeholders. Excellent written and verbal communication skills; ability to simplify complex logistics workflows into clear documentation. What will make you stand out? Logistics background strongly preferred, with an understanding of how warehouses operate and how the 3PL fulfillment space works. Familiarity with WMS (Warehouse Management Systems), OMS (Order Management Systems), or shipping platforms. Experience with warehouse hardware and peripherals such as barcode scanners, scales, printers, or dimensioners. Experience with SaaS products and agile product development. Proficiency with product management tools such as JIRA, Confluence, or similar. The Tech Working knowledge of G-suite applications Slack Zoom Jira Confluence Additional Position Duties Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Walk short distances Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.$113k-157k yearly est. Auto-Apply 14d agoFiori Application Developer
General Dynamics
Remote job
Full Part/Time: Full time Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Engineering Job Qualifications: Skills: Application Development, SAP Fiori, Software Development Life Cycle (SDLC) Certifications: None Experience: 8 + years of related experience US Citizenship Required: No Job Description: Seize your opportunity to make a personal impact as a Fiori Application Developer supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As a Fiori Application Developer, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Fiori Application Developer joining our team to support our government customer, the United States Postal Service. HOW A FIORI APPLICATION DEVELOPER WILL MAKE AN IMPACT: * Develop and implement SAP Fiori applications * Collaborate with UX designers to improve usability * Identify, troubleshoot, and debug Fiori applications and related issues * Translate business requirements into technical requirements * Perform unit testing and facilitate business user acceptance testing * Develop technical specifications and design documents * Prepare project-related documentation during the different stages of the project * Communicate effectively with other team members, stakeholders, and business partners WHAT YOU'LL NEED TO SUCCEED: Education: * Bachelor's degree in a Computer Science or related technical discipline; OR the equivalent combination of education and work experience. Required Experience: * 8+ years of experience with Application Development, with at least 2 years proven work experience as an SAP Fiori Developer or similar role Required Skills & Abilities: * Strong knowledge of SAP UI5, Fiori, JavaScript, HTML5, and CSS * Understanding of SAP HANA database, OData services, and NetWeaver Gateway * Proven work experience using SAP ABAP and SAP HCM development tools and concepts * Experience with SAP Fiori design principles and app templates * Experience with SAP ERP implementations * Knowledge of SAP Fiori Elements, SAP Web IDE, Eclipse, and Git * Familiarity with Agile/Scrum processes and management tools such as VersionOne * Knowledge of and experience in an IT Service management System (preferably ServiceNow) and ITIL processes * Proficient in Agile scrum methodologies * Proficient knowledge and experience of SDLC practices Security Clearance Level: * Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting * This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years. Location: * 100% remote in the U.S. GDIT IS YOUR PLACE: * 401K with company match * Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career. * Professional growth opportunities including paid education and certifications. * Cutting-edge technology you can learn from * Rest and recharge with paid vacation and holidays The likely salary range for this position is $106,250 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans PI281714995 Back To Search Results$106.3k-143.8k yearly 5d agoPurchasing and Mailroom Administrator
Provident Financial Services
Remote job
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The Purchasing Administrator is responsible for overseeing the bank's centralized purchasing program to ensure cost-effective, efficient, and policy-compliant procurement of supplies, furniture, equipment, and services essential to daily operations. This role enhances supplier performance, drives operational efficiency, and supports overall profitability through strategic sourcing, volume purchasing, and pricing analysis. The position manages in-house inventory and implements centralized purchasing controls to leverage economies of scale. Additional responsibilities include overseeing the mail and supply room, coordinating with third-party messengers and delivery services, and providing support for upfit and refresh projects from requirements gathering and vendor sourcing through execution ensuring alignment with bank standards. This position may be based in either our Oak Ridge or Woodbridge office. KEY RESPONSIBILITIES: Purchasing Operations & Vendor Management * Supervises a shared Receptionist/Purchasing Assistant and third-party mail services provider. * Manages procurement of all operational supplies, printed materials, furniture, equipment, and services. * Leads vendor negotiations regarding pricing, quantity, quality, delivery, and payment terms. * Administers the Office Supplies Program, including order approvals, user/system access, and invoice review. * Conducts competitive sourcing and secures management approvals following bank policy. * Maintains strong vendor and internal customer relationships. * Manages full vendor lifecycle: sourcing, due diligence, contract adherence, performance, and risk assessment. Inventory Management * Maintains and updates requisition forms, inventory records, equipment lists, and service contracts. * Tracks order history, pricing, and usage trends to improve purchasing efficiency and capture savings. * Manage surplus assets, coordinate reuse, resale, donation, or appropriate disposal of obsolete items. Budgeting, Policy & Mail Services * Approves invoices and obtains additional authorizations as required by policy before submitting for processing. * Assists with preparation of the annual capital expenditure budget. * Develops and maintains purchasing-related policies and crisis management procedures. * Serves as Vendor Relationship Manager for third-party courier services; manages routing changes, billing, and service quality. * Oversee daily operations of USPS, UPS, and outsourced mail service providers. Facilities & Project Support * Contributes to the definition and administration of Facility Standards. * Provides project support for Facilities upfit and refresh efforts, including sourcing of furnishings and non-IT equipment. * Collaborate with Project Managers and stakeholders from planning through implementation. * Obtains vendor cost estimates, prepares budget approvals, and schedules deliveries. * Assists with property decommissioning and creates inventories to ensure proper handling of furnishings and equipment. * Travel to bank or vendor locations as required. * Evening or weekend work may be required on an as-needed basis. * Performs other related duties and special projects assigned. MINIMUM QUALIFICATIONS: * High school plus 3 years related Procurement experience and/or training in the Procurement field. * A demonstrated ability to source new products or vendors, and the ability to obtain bids. * Experience in onboarding new vendors through a vendor management process, and strong negotiation skills. * 3 years supervisory experience. * Must be proficient with MS Office programs; Outlook, Excel, and Word. Should be comfortable with operating a laptop, and learning new software programs and CMMS programs; i.e., ServiceNow. * Ability to write, read, and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; * Ability to write routine reports and correspondence. * Ability to prepare Excel spreadsheets to identify cost savings and cost analysis for presentation to management and during bidding processes and for expense tracking. * Must maintain a valid driver's license, possess a clean driving record, and undergo an annual motor vehicle record check to operate company vehicles. Alternatively, must have the means to travel to various Bank locations or vendors for off-site work. PREFERRED QUALIFICATIONS: * Associates or Bachelor's degree WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. * Prolonged sitting * Lifting from 5 to 10 lbs. (printer paper, storage boxes) * Occasional bending or overhead lifting (storing files or boxes) * The hazards are mainly those present in a normal office setting This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $58,900 - $84,200 annually Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.$58.9k-84.2k yearly 60d+ agoPRN EAP Call Center Representative
Lucet
Remote job
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why join our team at Lucet? We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply! We are looking for top-tier skills and experience in our remote-work environment and that's because we offer top-tier compensation and benefits, which include: * Hourly compensation between $18- $21 per hour. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. * 401(k) with competitive employer match * Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. What You Will Do - Essential Functions The EAP Call Center Representative will be responsible for offering a client centric experience connecting callers to appropriate resources as needed answering inbound calls quickly, efficiently and in a courteous manner. This position will also screen for potential risk concerns and facilitate connections to licensed professionals as necessary. Client outreach and case follow-up will also be completed to ensure a timely service connection has been located. * Caller Support & Communication * Serves as the initial point of contact for USPS employees, family members, and providers. * Demonstrates strong customer service skills, including empathy, reflective listening, and de-escalation. * Triages crisis callers to clinical staff following established protocols. * Case & File Management * Authenticates callers, verifies demographics and eligibility per HIPAA guidelines. * Completes documentation in compliance with USPS policy and regulatory standards. * Processes authorizations and responds to benefits and claims inquiries. * Program Education & Collaboration * Educates providers and members on EAP benefits and promotes program utilization. * Provides referrals to field staff or network providers to ensure timely access to care. * Collaborates with provider relations to maintain accurate network listings. Who You Are * Required Qualifications * Bachelor's degree in Social Work, Psychology or related healthcare field and 1-3 years of experience in a health care, managed care and/or customer service setting; OR high school diploma and 3-5 or more years of experience in a health care, managed care and/or customer service setting * Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat, and data processing), including the ability to document while simultaneously while taking information over the phone, * Excellent written and verbal communication, interpersonal, and organizational skills * Ability to talk and type simultaneously. * This position is a federally contracted position with the United States Postal Service which has specific requirements for all candidates which include: * Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen, which includes marijuana regardless of state legalization. * The ability to undergo a Public Trust background investigation, which includes fingerprinting, and receive a favorable adjudication. * US Citizenship for at least 5 years. * Preferred Qualifications * Bachelor's degree and five (5) or more years of experience in a health care, EAP/managed care and/or customer service setting * Familiar with behavioral health/medical terminology * Bilingual (English and Spanish) * Someone who embodies our values by: * Serving everyone with compassion and leading with empathy. * Stepping up and creating value by taking charge and acting when there is an opportunity. * Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. * Nurturing growth and belonging by respecting and celebrating everyone for who they are. * Competencies * Works autonomously on routine tasks and demonstrates the ability to work collaboratively within a multi-disciplinary team. * Demonstrates consistency in professional demeanor in all verbal and written communication. * Reliability * Strong work ethic * Self-motivated and the ability to assume a collaborative role in ensuring that all objectives are met. * Ability to prioritize and manage multiple tasks in a fast-paced, changing environment. * Ability to work independently to meet team objectives/goals. * Maintains a professional demeanor in response to all situations regardless of the nature or circumstances of the situation. * Demonstrates schedule adherence and shift flexibility to support business needs. * Working Conditions: * Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. * A quiet workspace with minimal background noise for calls. * High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting). * Travel between multiple residences or remote work locations is not supported for this position; employees must establish and work consistently from a single designated home office. * Sitting for long periods of time attached to a wired headset using desktop equipment is expected. We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.$18-21 hourly 6d agoStaff Software .NET Engineer
Nokia Global
Remote job
In this role as a Staff Software .Net Engineer, you'll collaborate closely with a dynamic engineering and operations team dedicated to transforming our Allentown manufacturing facility. You will tackle exciting challenges by developing scalable solutions and contributing to innovative initiatives aimed at enhancing production efficiency. The team fosters a collaborative and supportive environment, encouraging open communication and knowledge sharing. You will enjoy a flexible work schedule, competitive compensation, and a comprehensive benefits package including health insurance, retirement plans, and professional development opportunities. Additionally, you'll be at the forefront of integrating cutting-edge technologies, making a significant impact on the company's manufacturing processes and overall success. Must-Have: 8+ years of industry experience in Computer Engineering, Computer Science, or equivalent Proficiency in C# and VB.net, with experience in web apps and ASP.net Strong skills in MS SQL Server, including writing SQL queries and Functions/UDFs/USPs Ability to provide 24/7 on-call support for critical manufacturing systems Excellent teamwork and communication skills Nice-To-Have: Experience in creating reports with PowerBI and reporting services Familiarity with Manufacturing Integration and Intelligence (MII) Desire for future leadership opportunities Experience with troubleshooting SQL performance issues Experience supporting open-source projects like Bugzilla Develop and maintain scalable manufacturing solutions for the Allentown facility. Provide critical 24/7 support for MES/SAP interfaces and related systems. Integrate new product introductions (NPI) with SAP and support web services. Collaborate with the team to implement paperless solutions on the manufacturing floor. Coordinate user support requests and oversee production change management. Troubleshoot and optimize SQL performance issues in collaboration with engineers. Support open source projects and help maintain documentation. Work independently to prioritize and manage tasks effectively.$131k-168k yearly est. Auto-Apply 57d agoSales and Telemarketing Executive/Manager - with MBA qualification
Infinity International Processing Services
Remote job
Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/ppraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD, India and Philippines, employing 1000+ employees. Infinity International Processing Services, Inc., is a leading provider of Mortgage Outsourcing services to 120+ global clients in Mortgage industry. Our clients include banks, credit unions, hedge funds, REITs and investment bankers. We are a global outfit having offices in Rockville, MD & Newport News, VA and delivery centers in India, employing 1000+ employees. We are looking for Telemarketing Executive/Manager - MUST be MBA graduate with minimum one year sales experience in mortgage industry. Job Description: · Perform outbound telephone calls to prospects to identify and create sales opportunities · Explain Infinity's services (post/pre close qc, due diligence services) , USPs and convince prospects to outsource services to Infinity. · Keep accurate and detailed records of calls made and results achieved · Maintain and update records of contacts, discussion and status in the CRM · Research, identify and contact prospective clients for Infinity's services · Respond promptly for request for brochures, pricing or more service information in consultation with senior management · Schedule appointments or webconferences for Senior sales representatives to meet with prospective customers · Receive and respond appropriately to inbound telephone calls and email enquiries · Track each lead upto closure and project implementation Requirements: · MBA with minimum One year sales experience in mortgage industry . Outbound calling or customer service experience · Should have a passion for marketing and sales over phone · Requires a good voice pitch and selling skills · Excellent communication skills and strong telephone manner · Proven track record in a sales environment · Good attention to detail · Computer literate and experience in database navigation · Knowledge of Mortgage/Healthcare industry an advantage · Ability to write detailed follow up notes for business reporting · Mature attitude with a capability to discuss business issues · Confident, selfmotivated, friendly personality and team player · Thrive in a team environment and work well with others Key Competencies: · Communication skills · Information gathering and management · Persuasiveness · Adaptability · Initiative · Tenacious · Resilient · Negotiation skills · Stress tolerance · High energy levels · Selfmotivation Salary: As per market rate, education, and experience. (Please specify your expectations) Location: Newport News, VA/Tampa, Florida Job Type: Permanent (W2) Experience: Minimum 1 Year Required Education: MBA Mandatory Job Type: Employee Job Status: Full Time and/or Work From Home Qualifications · MBA with minimum One year sales experience in mortgage industry . Outbound calling or customer service experience · Should have a passion for marketing and sales over phone · Requires a good voice pitch and selling skills · Excellent communication skills and strong telephone manner · Proven track record in a sales environment · Good attention to detail · Computer literate and experience in database navigation · Knowledge of Mortgage/Healthcare industry an advantage · Ability to write detailed follow up notes for business reporting · Mature attitude with a capability to discuss business issues · Confident, selfmotivated, friendly personality and team player · Thrive in a team environment and work well with others Additional Information All your information will be kept confidential according to EEO guidelines.$80k-135k yearly est. 1d agoProgram Operations Specialist
Logistics Management Institute
Remote job
LMI is seeking a skilled Program Operations Specialist to join a large and complex United States Postal Service (USPS) portfolio. A successful Program Operations Consultant with a minumum of three years experience supporting government contracts, analyzing project budgets, compiling resource management data and projections and tracking business development activities. The candidate must demonstrate experience and competency tracking multiple project interdependencies, project lifecycles, critical thinking, resource management, and business growth while upholding the highest standard of ethical behavior. Their primary responsibility will be to support the USPS Program Manager to streamline operations and support operations activities. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsibilities may include: * Work with program manager to oversee and manage multiple stakeholders and project schedule interdependencies * Effectively communicate with the geographically dispersed project team that includes subcontractors, subject matter experts, and client personnel * Work autonomously with project stakeholders to resolve complex project scheduling issues * Demonstrate knowledge and experience in requirements decomposition and systems integration * Managing and leading consulting projects and initiatives * Developing organizational and human capital strategies, conducting organizational assessments, creating deliverables (plans, reports, briefings, etc) * Developing and implementing strategies and plans; developing project deliverables, conducting analysis, and responding to client requests * Supporting project management and scheduling activities Qualifications Minimum Requirements: * Bachelors degree with a minimum of eight (8) years of experience in one (or multiple) practices: technical project management; project scheduling; business process improvement; business consulting; continuous improvement * Consultancy experience with large, complex projects * Must demonstrate soft skills such as: relationship building; influencing others; emotional intelligence; and exemplary communication skills (written and verbal) * Strong analytical and problem-solving skills * Advanced skills and experience with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio * Successful performance operating within an autonomous and collaborative virtual environment * Ability to thrive in multiple ambiguous environments; take initiative to exceed client expectations. * Ability to navigate complex organizations * Significant understanding of project management fundamentals and ability to work within project constraints * Excellent analytical, problem solving, and presentation skills * Excellent customer relationship management skills * Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder); if Green Card holder, must have resided in the US for the last 5 years and must not have traveled outside of the US for a combined total of 6 months during that time Preferred Experience/Skills: * Project Management Professional (PMP) certified * Masters degree * Experience with/certification in: SAFe; ProSci; LeanSixSigma; CPBA; or LUMA HCD certified * Experience with project management software, dashboards, and automated agile tools * Strong working knowledge of Power Automate * Strong working knowledge of the SDLC * Project Management consulting experience Target Salary Range: $120,000-$140,000 Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. #LI-SH1 EEO Statement LMI is an Equal Opportunity Employer" all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.$42k-60k yearly est. Auto-Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.