Space City Credit Union jobs in Houston, TX

Job Details Deer Park - Deer Park, TX Part Time Must Be Flexible BankingDescription Shift Hours: Monday 5PM - 10PM Tuesday 2PM - 10PM Wednesday - Friday 5PM - 10PM The Security Officer will be responsible for ensuring our premises, assets, and personnel are secure by maintaining an on-site high visible presence to patrol and monitor our organization. This position is an unarmed position working on-site. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Effectively communicate and de-escalate potential conflicts in accordance with training. Perform access control procedures on vehicles, personnel, and visitors. Inform personnel and visitors of security procedures, as well as acting upon non-compliance. Monitor alarm systems and video surveillance systems. Investigate suspicious activities and disturbances appropriately without engaging in harassing or discriminatory treatment. Report security breaches to designated law enforcement in immediate matter. Perform maintenance checks on security systems and equipment. Document observations and surveillance activities. Adhere to security industry regulations. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Minimum two years of experience in a similar role. Education / Training: High school diploma or general education degree (GED). State-prescribed training, licensing, and registration. Job Requirements: Welcoming and helpful demeanor. Credit Union provided uniform is required to be worn. Ability to inform personnel and visitors of security procedures. Respond to incidents and critical situations in a calm, problem solving manner. Advanced ability to carry out safety and security procedures, site-specific policies and when appropriate, emergency response activities. Knowledge of security industry regulations. Extensive knowledge and ability to operate security systems and surveillance equipment. Must have an acceptable driving record. Must be insurable. Ability to work in open concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, walk and stand for long periods of time. Must be able to lift, carry and/or move 50 pounds. Must be capable of climbing / descending stairs in emergency situation. Position may require a Fitness for Duty Exam. Working Conditions Exposed to all weather conditions, as well as to the many hazards associated with heavy traffic. Must sometimes carry heavy loads, either manually or with the aid of a dolly. May also have to deal with difficult parking situations, traffic, and road construction. Exposure to potential hazardous conditions, including but not limited to robbery or other violent or threatening conduct. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time Must Be FlexibleDescription Shift Hours: Must be Flexible The Systems Administrator is responsible for providing support of Shell FCU Systems and Network while following best practices and adhering to regulatory requirements. This includes planning, developing, installing, configuring, securing, maintaining, supporting, and optimizing all server hardware, software, and communication links. This position also analyzes and resolves end-user hardware and software computer problems in a timely and accurate fashion and provides end-user training where required. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Manage and ensure proper daily operations of systems that can include backup, security, virtualization, email, database, file sharing or other software to maintain maximum uptime. Deploy, manage, and maintain company servers and services (Cloud and on-premise), including M365. Maintain, troubleshoot, and manage company LANs, WANs, VPNs, Wireless LANs, VLANs, and Virtualization, which can include servers, routers, switches, UPSs, cabling, and other networking hardware within a Windows-based network. Manage Disaster Recovery and Business Continuity practices by ensuring daily backups and functional working restores of servers and networking equipment that can be affected by security breaches, virus attacks, equipment failure or other unwarranted events. Plan and implement any improvement, modification, or replacement of server infrastructure components that will be scalable and provide maximum speed, accuracy, recoverability, and uptime. Work with vendors or internal staff during system installations, upgrades, or performance issues. Oversee new and existing hardware and software installations along with upgrades relating to back office or front office network or equipment. Accurately document instances of software or hardware swaps, failure, repair, installation, removal, discarding or other work requests. Keep track of internal, external IP addressing, and security credentials of servers, via documentation or configuration backups. Monitor System performance and troubleshoot problem areas as needed to identify and remedy performance bottlenecks while ensuring network connectivity of all servers, workstations, end user PCs, and other network appliances. Perform on-site analysis, diagnosis, and resolution of complex network problems. Work with phone vendors to maintain systems, recoverability, warranties, and upgrades. Recommend and implement corrective solutions as well as participate in managing all network security items or issues. Provide high level support to all end users to quickly mitigate or resolve any PC, server, network, or technical issue. Assess network threats such as computer viruses, perform vulnerability assessment in support of penetration analysis, operate host and network intrusion/prevention programs, administer access/ monitoring to critical systems, review critical system logs, identify, and document unique local threats/vulnerabilities and recommend remedial action. Participate in business continuity/disaster recovery planning and Change management /Change configuration processes and reviews. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: More than three years of experience working with Windows and other networking environments including system development, information security, Server, and Desktop support. Proven experience and success with enterprise-level LAN, WAN, WLAN and Virtualization environments Proven ability to work with routers, switches, access points, and VPN. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent technical knowledge of current network hardware, protocols, and Internet standards. Windows Server installations, deployments, and configuration. Windows Active Directory, Group Policy, DNS, DHCP Microsoft Exchange email systems. SQL Server database servers. Strong knowledge of VMware Virtualization Environment. Knowledge of storage environments. Knowledge of VLANs, Trunking, Subnetting, and various Networking hardware and software Backup Solutions - (Rubrik, System Imaging, Snapshots). Familiarity with key aspects of Disaster Recovery and Business Continuity. Microsoft Office and similar tools. Windows, and iOS client support. Phone/Voice system experience preferred. Data cabling (running, patching, terminating) experience. Windows client installs, deployments, configuring and cloning. (Including KACE, WSUS, Scripting Tools) Firewall and Cisco Switches networking familiarity. Perimeter Protection (SecureWorks, NextGen Firewalls, Forcepoint). Ability to work well in a fast-paced ever changing-environment. Strong troubleshooting skills. Education / Training: College Degree or 4+years' experience in Windows Server or other applicable network environment. Windows MTA, Certification preferred. Network+, CCNA or VCP or similar preferred. Good knowledge/experience working with following products a plus: Windows Servers, Antivirus Protection, DLP/IDS/IPS, Windows Active Directory Infrastructure, VMware Job Requirements: Knowledge of credit union products and services. Welcoming and helpful demeanor. Must be able to communicate information technology and security procedures and requirements to users and key Management. Must possess functional knowledge regarding regulatory issues pertaining to security in a financial institution. Must have strong analytical and problem-solving skills with the ability to clearly present and communicate technical and management concepts. Must possess professional verbal communication skills. Position requires participation in on-call rotations as needed or assigned. Position will at times require participation in after-hours or weekend work. Must be prepared to participate in Disaster Recovery, Business Continuity, or Incident Response scenarios. Ability to multitask in a fast-paced environment. Ability to handle workloads during emergencies or stressful time sensitive situations. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 50pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Southmore - Pasadena, TX Full Time Must Be Flexible & Saturdays BankingDescription The Front Desk Greeter is responsible for projecting a positive, welcoming image to members, visitors, and vendors for the Service Support Center. Provides administrative support to Facilities team and Performs other clerical work in support of the office such as: prepares various recurring and special memos and reports by gathering information from files, utilizing computer software, graphics spreadsheets, etc. Essential Job Duties and Responsibilities Consistently meet all Shell FCU service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Greets and welcomes each member, visitor, and vendor with a smile. Kindly offers direction to the appropriate area and/or team member. Sign Visitors into Better Lobby and offers an estimated wait time, if applicable. Check in on guests when time permits and offer water and or coffee. Aids in creating a positive and high energy environment for the lobby. Maintains awareness of the lobby surroundings. Performs various administrative and clerical duties as assigned. Works with the Management team to send out important reminders, daily productivity, and other useful information to the team. Updates Marketing material throughout the branch, as needed. Maintains the lobby to keep it clean, clear of clutter and presentable for all visitors. Order office supplies. Develop and maintain a filing system. Assist with vendor coordination including vendor setup, contracting, and invoice processing. Maintain Vendor contact lists. Assist with the planning and execution of special events. Maintain electronic and physical files, proofreading and editing documents. Handle incoming and outgoing deliveries - maintains appropriate logs as required. Manage calendar and confirmation of meetings for the VP of Facilities & Facilities Manager. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: No experience required. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of Credit Union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Southmore - Pasadena, TX Full Time Must Be Flexible & Saturdays BankingDescription Shift Hours: Must be Flexible & Saturdays. The Financial Service Representative is responsible for providing exceptional member service in response to member needs and request. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Assist members and potential members with their financial service needs; explain services, open, maintenance & close accounts, offer solutions to member issues, respond to problems, and direct members to the appropriate team members when further assistance is needed. Must be able and willing to work 40 hours per week plus overtime, as needed. Must be able to work the rotating opening, closing and Saturday schedule, as needed. Must be well versed in all Credit Union products and services. Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box. Notary services, assistance with Bill Pay, Digital Banking. Process disputes, stop payments, check copies, address changes, check orders and statement requests. Must be able to maintain confidentiality of member information. All member and Credit Union information must be kept secure at all times. Cross-sell Credit Union products and services based on member needs. Answer and greet all incoming Credit Union calls in a professional and courteous manner. Interview, originate, and processes all member loan applications, including but not limited to: Provide member appropriate follow up of their application as well as the final loan decision. Prepare, review and/or follow up on all required loan documents for completeness, compliance, and accuracy for submission to Underwriters. Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed. Meet/exceed personal and branch goals. Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures. Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault. Wiling to assist the team at other branch locations, if needed. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Three years of direct Credit Union/Banking or retail experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Possess the desire to accept additional responsibilities within branch operations. Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs and initiate assistance beyond duties assigned. Proficient computer skills, including working knowledge of the MS Office Suite. Accuracy with numbers and attention to detail are needed. Must possess professional verbal and written communication skills. Maintain a high level of knowledge and procedural expertise in credit union products, services, and promotions. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TXDescription Shift Hours: M-W & F 8:30 AM to 5:15 PM Th 8:30 AM to 5:45 PM The Web Programmer is responsible for advanced computer support of the credit union infrastructure. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Utilize established programming tools and guidelines including but not limited to Visual Studio, ASP.NET, SQL Server, HTML, CSS, SRSS, JavaScript, IIS, Wikis, and C#/VB.NET to design, code, test and implement new and maintain current websites. Investigate and optimize existing systems by identifying and correcting web technologies usage. Create technical flowcharts and documentation to use during planning, developing, testing and implementation phases of website creation. Review changes and enhancements in upcoming software updates for possible risks or in-house development. Work with management and staff for project and tasks outlines, outcomes, and expectations. Work with CRM, MySQL, Microsoft SQL Server, Oracle, and other data gathering applications to establish reporting, trending and integration to websites and possible end user Dashboard creation. Maintain, manage, and update company intranet as well as software and coding. Maintain, manage, and update company corporate websites as well as software, coding and SSL certificate purchase, installation, and maintenance. Work with vendors to establish external or in-house hosting solutions and best practices for each website to lower costs and optimize efficiencies. Create and implement any programming or web application that will assist end users. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Three years to five years of similar or related experience. Education / Training: Bachelor's Degree in Computer Science or more than three years in related work experience Job Requirements: Knowledge of credit union products and services Welcoming and helpful demeanor Object-oriented design and programming experience using systems, databases, and programming languages that develop software applications using the .Net framework. Knowledge of full lifecycle application development. Proficient in Visual Studio 2010 or above Proficient in IIS, Apache, DreamWeaver, Java, HTML, CSS, ASP.NET, XML, C++, Python, PHP, PERL Possess the desire to accept additional responsibilities within branch operations. Working knowledge of AWS Web hosting services. Working knowledge of public and private encryption certificates Possess well-developed communication skills using tact and persuasiveness to reach an objective and maintain goodwill. Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs and initiate assistance beyond duties assigned. Advanced computer skills Accuracy with numbers and attention to detail are needed. Must possess professional verbal and written communication skills. Position requires participation in on-call rotations as needed or assigned. Position will at times require participation in after-hours or weekend work. Must be prepared to participate in Disaster Recovery, Business Continuity, or Incident Response scenarios. Ability to multitask in a fast-paced environment. Ability to handle workloads during emergencies or stressful time sensitive situations. Ability to work in open concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Bay Area - Houston, TX Full Time Must Be Flexible & Saturdays BankingDescription Shift Hours: Monday-Friday 8:30AM - 5:30PM Rotating Saturdays 7:30AM - 1:30PM The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member's financial lives. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Must be able to work the rotating opening, closing and Saturday schedule, as needed. Receives and processes member financial transactions, including but not limited to: Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets. Work within assigned Teller I limits. Prepare CTR & SAR worksheets as required. Work to understand Shell FCU practices and procedures to help identify and prevent fraud. Handle cash and balance cash drawer daily. Investigates and resolves out-of-balance conditions immediately. Assist with preparing cash/coin shipments and orders for the branch. May assist in training new staff or the further development of team members. Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box. Cross-sell Credit Union products and services based upon member needs. Understand and comply with all procedures related to logs, including but not limited to: Dual control, buy/sells from the vault, night drop, mail log. Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed. Meet/exceed personal and branch goals. Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures. Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault. Wiling to assist the team at other branch locations, if needed. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of Credit Union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Ten-key calculator and basic computer skills. Accuracy with numbers and attention to detail are needed. Courtesy, tact, and diplomacy are essential elements of the job. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full TimeDescription Shift Hours: M-W & F 8:30 AM - 5:15 PM TH 8:30 AM - 5:45 PM and On-Call The Information Security Analyst is responsible for working with and providing support to the ISM and IS&T Team in maintaining security best practices and regulatory requirements. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act Required to attend annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance. Assist security team in identifying current security and compliance requirements and recommend security solutions or actions. Assess network threats such as computer viruses and malware, perform vulnerability assessment in support of penetration analysis, operate host and network intrusion/prevention programs, administer access/ monitoring of critical systems, review critical system logs, identify, and document unique local threats/vulnerabilities and recommend remedial action. Work with ISM/Network Team security standards and practices to install, design, configure and maintain security applications that protect against malware, encrypt information, and ward off hackers and other bad actors. Maintain the security and health of the network from misuse through neglect, lack of training, or malevolence from internal and external sources. Monitor programs and processes that keep outsiders from gaining access to Shell FCU private networks and data. Prepare for and provide rapid response to security threats such as virus, worms, or other malicious attacks. Assist in the preservation, identification, extraction, and documentation of evidence stored in computers. Perform log reviews on a predefined basis, to detect anomalous activity. Perform network vulnerability scans and make recommendations based on findings. Conduct forensic analyses when necessary. Utilize cybersecurity tools to periodically test the corporate environment and verify end user best practices to maintain strong security practices. Work with IS&T staff to continually review and maintain security hardening standards within newly deployed systems, codes, updates, upgrades, or patches. Assist in patch management and firmware updates to maintain optimal levels of security. Support anomaly detection and trending tools to provide in-depth analysis of events detected by these applications. Included in this position will be the overall maintenance of the environments, configuration upgrades and tuning, incident response escalations, and 1st level NOC support for all alerts detected. Respond to network security incidents through remediation efforts including implementation of a secure infrastructure, the secure repair of technology components and assist in the development of incident response and recovery processes. Support IS&T staff on security-related projects including design, configuration, deployment and maintenance of policy enforcement tools, techniques, and reporting. Participate in business continuity / disaster recovery planning and Change Management / Change Configuration processes and reviews. Effectively communicate security information gathered from security tools, logs, evolving risks, and reported incidents by employees, to management or security teams. Perform additional duties, as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Three or more years' strong Windows and Windows Network administration, database systems and network connectivity skills. Three or more years' experience performing security related tasks for a medium to large enterprise. Education / Training: Two-year degree; Cybersecurity degree and/or equivalent related experience or certification. Two or more years' systems development, information security, PC support and network/systems administration experience. Current, Industry standard recognized certification in information security (ex: Security+, CEH certification) Good knowledge/experience working with following products a plus: Windows Server Technologies, Cisco Routers/Switches/Firewalls, Websense, Symantec Endpoint Protection, IDS/IPS, Cisco CSA, Windows Active Directory Infrastructure, Linux based systems, Kali Linux, Threat Hunting, Honeypots, Wireshark, NESSUS, Penetration Testing Tools, Dell KACE, working knowledge of Python. Job Requirements: Knowledge of credit union products and services Positive, welcoming, and helpful demeanor Must be able to communicate information technology and security procedures and requirements to users and key Management. Must possess functional knowledge regarding regulatory issues pertaining to security in a financial institution. Must have strong analytical and problem-solving skills with the ability to clearly present and communicate technical and management concepts. Advanced computer skills Must possess professional verbal communication skills. Position requires participation in on-call rotations as needed or assigned. Position will at times require participation in after-hours or weekend work. Must be prepared to participate in Disaster Recovery, Business Continuity, or Incident Response scenarios. Ability to multitask in a fast-paced environment. Ability to handle workloads during emergencies or stressful time sensitive situations. Ability to work in open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time BankingDescription SHIFT HOURS: Monday - Friday: 1PM - 10PM Rotating Saturdays: 9AM - 5PM The MAC Representative is responsible for providing exceptional member service in response to member needs and requests. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Operating Agreement. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Service members via phone, Live Chat, text banking, secure/non-secure email, and video. Answer and greet all incoming Credit Union calls in a professional and courteous manner. Authenticate each caller to maintain member confidentiality and enhance Credit Union security. Must be well-versed in all Credit Union products and services. Assist members and potential members with their financial service needs; explain products and services, offer solutions to member issues, respond to problems and direct members to the appropriate team members when further assistance is needed. Assist members with their service needs related to, but not limited to: Information about opening/closing accounts, general account information, account maintenance, stop payments, and disputes, Change of Address, debit, credit and ATM cards; check orders. Determine best method to resolve problems to ensure member satisfaction and adherence to company policies, practices, and procedures. Communicate and coordinate problem resolution with appropriate department(s). Refer escalated member issues to team leads and management. Gather loan application information by phone, Live Chat, and video for members/non-members. Cross-sell Credit Union products and services based on member needs. Must be flexible with schedule, able to work rotating Saturdays and overtime, as needed, to meet service needs. Must be able to maintain confidentiality of member information. Must have the ability to communicate professionally and effectively. Must be able to multi-task with little to no direction. Must be able to work well in a high call environment. Must follow up with all member/nonmember requests promptly either verbally or in writing to ensure member satisfaction. Must have excellent verbal and written skills. Authorized to waive fees associated with member transactions based on Credit Union practices and procedures. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: One to two years of similar or related experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of credit union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Must have the ability to communicate professionally and effectively at all times. Must be able to work well in a high call volume environment. Ability to work in open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Fairmont - Pasadena, TX Full Time Must Be Flexible & SaturdaysDescription Shift Hours: Monday - Friday : 9:00 AM - 5:00 pm A Financial Advisor with Shell Wealth Services shapes our community and members' financial futures for each stage in their life through enhanced relationships, technology and a strong and supportive partnership with Shell Federal Credit Union and our credit union's broker/dealer. Essential Job Duties and Responsibilities Consistently meet all Game Changer Commitments and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU procedures, philosophy and standards of performance. Maintain all appropriate FINRA/other licenses and requirements up to date and complete all required compliance training as assigned. Follow high standards of business and professional ethics and legal and regulatory requirements when serving clients and prospects and performing all work-related activities. Schedule and hold meetings with both potential and existing clients in order capture the client's goals and develop strategies to achieve required goals. Document in written plan to track progress against goals, quarterly and work to implement agreed upon strategies including but not limited to the following areas: protection, taxes, investments, cash and liabilities, in order to accomplish the client's financial goals. Leverage regular meetings to track the client's progress vs. goal and when appropriate reallocate resources or investments in order to keep the client on track. Build deep, meaningful relationships with clients and develop a service model to provide solutions that support their financial goals. Achieve or exceed program standards; receive additional compensation opportunities and recognition tied to your results. Engage in on-going professional development to increase industry, product, sales and servicing skills and abilities. Generate leads through various methods, including prospecting within the financial institution, branch trainings, natural market, referrals, local seminars, advertising, networking groups and web based marketing venues. Develop and execute a marketing plan to attract and engage target audiences that will attract client prospects to build your practice. Contact clients to confirm existing account-level information, such as liquidity needs, risk tolerance, investment timeframe, for suitability purposes. Offer fact-based price quotes for stocks on relevant exchange, last mutual fund NAV and other market-based products. Create client summary letters or emails. May include summarizing investment balances and returns in advance of client meetings; summarizing outcomes and next steps after client meetings. Input or call in requests to transfer securities between accounts with like registration, regardless of the accounts' tax status, as directed by the client. Enter client requests to transfer cash, including issuing checks, from a brokerage account (or other account with a sufficient cash balance) to an authorized external bank account. Confirm ACH account information, distribution instructions, tax withholding and any surrender charges for withdrawal requests. Prepare documentation as needed. Contact client to initiate Required Minimum Distribution (RMD) instructions when cash is available in a qualified account and no sale of securities is necessary to complete the RMD. Maintain prospects and client data including notes, follow-up appointments and periodic review dates. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: 3+ years of work related experience with a proven track record of success Required Licenses: FINRA Series 7 State Securities (Series 63 or Series 66) State IAR (Series 65 or Series 66) State Life, Health Insurance and Variable Products lines Education / Training: High school diploma or general education degree (GED). Job Requirements: Previous financial sales experience or exposure. High level of confidence, perseverance and a strong desire to achieve and succeed. Willingness and desire to be part of a coaching relationship and peer learning environment. Outstanding verbal, written and listening communication skills. Highly motivated self-starter who can work dynamically with minimum supervision. Ability to quickly compile, verify and calculate information to provide solutions and recommendations. Demonstrated high level of skill in the following areas: organizing, planning and prioritization. Proficient computer skills, including working knowledge of the MS Office Suite. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time Must Be Flexible BankingDescription Shift Hours: Must be Flexible The Senior Systems Administrator is responsible for providing support of SFCU Network and Systems by following best practices and regulatory requirements. This includes planning, developing, installing, configuring, securing, maintaining, supporting, and optimizing all server hardware, software, and communication links. This position also analyzes and resolves end user hardware and software computer problems in a timely and accurate fashion and provides end user training where required. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to SFCU policies, procedures, philosophy, and standards of performance. Design, deploy, maintain, troubleshoot, and manage company LANs, WANs, VPNs, Wireless LANs, VLANs, and Virtualization, which can include servers, routers, hubs, switches, UPSs, firewalls, cabling, and other networking hardware within a Windows based network. Manage and ensure proper daily operations of Windows systems that can include backup, security, virtualization, email, database, file sharing or other software to maintain maximum uptime. Manage and ensure proper daily operations of Cisco networking components that can include, VPNs, IDS/IPS, firewalls, switches, hubs, or similar software to maintain maximum uptime. Manage Disaster Recovery and Business Continuity practices by ensuring daily backups and functional working restores of server and networking equipment that can be affected by security breaches, virus attacks, equipment failure or other unwarranted events. Plan and implement any improvement, modification, or replacement of network infrastructure components that will be scalable and provide maximum speed, accuracy, recoverability, and uptime. Work with vendors or internal staff during installations, upgrades, or hardware performance issues. Oversee new and existing hardware and software installations along with upgrades relating to back office or front office network or telephony equipment. Accurately document instances of software or hardware swaps, failure, repair, installation, removal, discarding or other work requests. Keep track of internal, external IP addressing, and security credentials of servers, switches, VPNs and firewalls, via documentation or configuration backups. Monitor network performance and troubleshoot problem areas as needed to identify and remedy network performance bottlenecks while ensuring network connectivity of all servers, workstations, telephony equipment, end user PCs, and other network appliances. Perform on-site analysis, diagnosis, and resolution of complex network problems. Recommend and implement corrective solutions as well as participate in managing all network security items or issues. Provide high level support to all end users as well as junior staff, to quickly mitigate or resolve any PC, network, or technical issue. Assist IT team in identifying current security and compliance requirements and recommend security solutions or actions. Assess network threats such as computer viruses, perform vulnerability assessment in support of penetration analysis, operate host and network intrusion/prevention programs, administer access/ monitoring to critical systems, review critical system logs, identify, and document unique local threats/vulnerabilities and recommend remedial action. Ability to interface with key management to discuss and assess data and information technology security and compliance with IT policies, standards, and procedures. Install, design, configure and maintain security applications that protect against malware, encrypt information, and ward off hackers. Prepare for and provide rapid response to security threats such as virus, worms, or other malicious attacks. Serve as mentor and escalation point for Tier I Systems Administrators. Responsibilities include monitoring the network for intrusions utilizing intrusion detection systems and event logs from firewalls, routers, switches, operating systems, etc. Participate in business continuity/disaster recovery planning and Change management /Change configuration processes and reviews. Communication of the company's security stance, including compliance issues, risks, and incidents to employees. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: More than five years of experience working with a Windows Network Environment including system development, information security, PC support. Proven experience and success with enterprise-level LAN, WAN, WLAN and Virtualization engineering, design, and implementation. Proven ability to work with routers, hubs, switches, and access points, and VPN or firewalls. Proven experience with network capacity planning, network security principles, and general network management best practices. Excellent technical knowledge of current network hardware, protocols, and Internet standards. Strong knowledge of network management and analysis tools. Window Server installs, deployments, and configuring. Windows Active Directory 2008 / GPO / DNS / DHCP. Exchange 2007 and up. SQL Server 2005 and up. Virtualization with VMware. Backup Solutions - (EMC Networker, Computer Associates, Symantec). Familiar with key aspects of Disaster Recovery and Business Continuity. Office 2007 and up. Windows XP/7 client support. Windows client installs, deployments, configuring and cloning. Firewall ASA and Cisco Switches networking familiarity. Perimeter Protection (Symantec, Computer Associates, TrendMicro). Windows / Cisco Network Security items. Ability to work well in a fast paced ever changing environment. Strong troubleshooting skills. Education / Training: Bachelor's Degree or more than eight years of experience in Windows. Windows / Cisco Certifications a plus. MCSE and CCNA Certification a plus. Good knowledge/experience working with following products a plus: Open Solutions TCCUS, Cisco PIX/ASA, Cisco Routers/Switches, Websense, Symantec Endpoint protection, IDS/IPS, Cisco CSA, Windows Active Directory Infrastructure, VMware Job Requirements: Knowledge of credit union products and services. Welcoming and helpful demeanor. Must be able to communicate information technology and security procedures and requirements to users and key Management. Must possess functional knowledge regarding regulatory issues pertaining to security in a financial institution. Must have strong analytical and problem-solving skills with the ability to clearly present and communicate technical and management concepts. Advanced Computer Skills. Must possess professional verbal communication skills. Position requires participation in on-call rotations as needed or assigned. Position will at times require participation in after-hours or weekend work. Must be prepared to participate in Disaster Recovery, Business Continuity, or Incident Response scenarios. Ability to multitask in a fast-paced environment. Ability to handle workloads during emergencies or stressful time-sensitive situations. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time Some travel may be required Must Be Flexible & Saturdays Information TechnologyDescription Shift Hours: Must be Flexible The Developer/Programmer I is responsible for advanced computer support of the credit union infrastructure. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act Required to attend annual training sessions as instructed or scheduled Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance Design, code, test and implement for current core banking software applications. This includes propriety development language, scripting and automation Work with third party vendors in fully implementing or building upon applications and software upgrades Utilize established development tools, guidelines and conventions including but not limited to Visual Studio, ASP.NET, SQL Server, HTML, CSS, JavaScript, and C# and other Windows programming technologies Knowledge of full lifecycle application development Investigate and optimize existing software systems by identifying and correcting software defects Create documentation to use during planning, developing, testing and implementation phases of coding Work in a group setting with a development team and the Project Management team Work with management and staff for project and tasks outlines, outcomes, and expectations Enhance existing systems by analyzing business objectives, preparing an action plan, and identifying areas for modification and improvement Develop end user applications that will integrate with current mobile, online, and in-house systems. Design modules and programs while maintaining software specification needs Work with CRM, SQL, Oracle, and other data gathering applications to establish reporting and trending Performs additional duties as assigned Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: One to three years of similar or related experience. Education / Training: Bachelor's Degree in Computer Science or more than five years in work related experience Job Requirements: Knowledge of credit union products and services Welcoming and helpful demeanor Object-oriented design and programming experience using systems, databases, and programming languages that develop software applications using the .NET framework Proficient in Visual Studio 2019 or above Proficient in Web Services, C#, ASP.NET, XML, PowerShell, Microsoft SQL Server, and MongoDB Possess the desire to accept additional responsibilities within branch operations Possess well-developed communication skills using tact and persuasiveness to reach an objective and maintain goodwill Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs and initiate assistance beyond duties assigned Advanced computer skills Accuracy with numbers and attention to detail are needed. Must possess professional verbal and written communication skills Position requires participation in on-call rotations as needed or assigned. Position will at times require participation in after-hours or weekend work. Must be prepared to participate in Disaster Recovery, Business Continuity, or Incident Response scenarios. Ability to multitask in a fast-paced environment. Ability to handle workloads during emergencies or stressful time sensitive situations. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

. The E-Branch Services Specialist will provide service and support for members over the phone dealing with requests that are both routine in nature and some that require extensive research and use of problem solving skills. This individual will, respond to incoming calls and select the appropriate products and services to meet member request. This will all be done while meeting or exceeding the set call quality and service standards in the call center. * Respond to member service inquires in the time set by management. Send and receive email, fax, and paperwork to and from existing and potential new members for account related activities. Reset passwords, challenge questions, and PINs for members using electronic services according to department procedures. * Take complete ownership of every call whether it requires a call back, extended research, or assistance from other departments. Providing proactive solutions to member service. * Process member transactions accurately, efficiently and timely including accepting cash and check deposits, withdrawals, transfers, loan payments etc. On a self-directed basis, continue to improve in individual level of competency through training and development on established educational programs. * Perform other duties as assigned by manager.

Job Details Woodforest - Houston, TX Part Time BankingDescription Shift Hours: Mon-Wed 2PM - 6:30PM Thur-Fri 2PM - 7:30PM Sat 8:30AM - 1:30PM The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member's financial lives. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Must be able to work the rotating opening, closing and Saturday schedule, as needed. Receives and processes member financial transactions, including but not limited to: Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets. Work within assigned Teller I limits. Prepare CTR & SAR worksheets as required. Work to understand Shell FCU practices and procedures to help identify and prevent fraud. Handle cash and balance cash drawer daily. Investigates and resolves out-of-balance conditions immediately. Assist with preparing cash/coin shipments and orders for the branch. May assist in training new staff or the further development of team members. Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box. Cross-sell Credit Union products and services based upon member needs. Understand and comply with all procedures related to logs, including but not limited to: Dual control, buy/sells from the vault, night drop, mail log. Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed. Meet/exceed personal and branch goals. Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures. Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault. Wiling to assist the team at other branch locations, if needed. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of Credit Union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Ten-key calculator and basic computer skills. Accuracy with numbers and attention to detail are needed. Courtesy, tact, and diplomacy are essential elements of the job. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time Some travel may be required Must Be Flexible BankingDescription Shift Hours: M-F 8AM - 5PM, some weekends and/or evenings. **Travel between branches is required.** The Facilities Representative I processes all mail, completes branch runs for the credit union, and assists in facilities department needs. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to attend annual training sessions as instructed or scheduled. Pick up and drop off mail to/from the post office for all credit union locations daily. Sort and distribute mail including mail received from post office and inner office mail. Perform branch runs and sorts, delivers, or prepares for other delivery method as needed. Ensure work rooms are adequately stocked mail supplies including envelopes, FedEx supplies, etc. Make supply runs as assigned. Maintain and keep supply areas clean and free from trash or empty boxes. Responsible for holiday/seasonal storage and delivery. Assist in branch decorating as assigned. Responsible for ensuring the credit union's vehicle maintenance requirements are regularly followed and complete. Schedule branch maintenance per preventative maintenance schedules or branch request. Assist Facilities Manager in completing tickets as needed. Collect bids from vendors for Facilities Manager to review before contract renewal or initiating a new contract. Ensure branch storage rooms are neat and organized. Notate branch facilities needs during any branch runs or visits. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: No experience required. Education / Training: High school diploma or general education degree (GED). Job Requirements: Welcoming and helpful demeanor. Must possess professional verbal communication skills. Must have a valid state issued driver's license. Must have an acceptable driving record. Must be insurable. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, walk, and stand for long periods of time. Must be able to lift, carry and/or move 50 pounds. Position may require a Fitness for Duty Exam. Working Conditions Exposed to all weather conditions, as well as to the many hazards associated with heavy traffic. Must sometimes carry heavy loads, either manually or with the aid of a dolly. May also have to deal with difficult parking situations, traffic, and road construction. Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

The Relationship Specialist is responsible for building relationships with current and potential membership by not only meeting their immediate need but consulting on future needs and recommending credit union products and services to meet those needs. The Relationship Specialist is also responsible for delivering a superior member experience to members and potential members of the credit union who interact with the credit union through our branch locations and over the phone. This individual must have a thorough understanding of credit union processes, products, and services in order to effectively communicate the most appropriate solutions to our members. Applicant must have a strong and proven sales background with the ability to meet or exceed established goal in a fast-paced environment. This person may also be relied on to complete teller duties and transactions as needed in the course of the day. Responsible for account opening and maintenance while proactively cross-selling credit union products and services to existing and potential members through in-person sales as well as by phone and written correspondence. Answer questions and/or resolve complex technical problems on member accounts. Responsible for the processing of in-branch loan requests while uncovering possible lending needs through conversations with members and mining the credit reports. Offer solutions that add value to their relationship with the credit union. Provide service and support for members over the phone dealing with requests that are both routine in nature and some that require extensive research and use of problem solving skills. Take complete ownership of ever call. May assist in the planning and implementation of branch sales promotion campaigns and perform other duties as assigned by the Branch Manager, such as working on call lists or external activities to bring business to the branch. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets control. Requirements Experience A minimum of one year up to three years of similar or related experience, including preparatory experience. Education/Certifications/Licenses A high school degree or equivalent Interpersonal Skills Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Benefits Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; full-time employees can receive up to $4,000 per year in tuition reimbursement. Smart Financial Credit Union was ranked as Houston's Best Places to Work! Five consecutive years in a row! Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015. Smart Financial Credit Union was ranked USA Top Workplaces (National Award)! Source: Houston Chronicle - 2021 Smart Financial Credit Union was ranked Top Workplaces (Regional Award)! Five consecutive years in a row! Source: Houston Chronicle - 2016, 2017, 2019, 2020, 2021, 2022 and 2023 Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row! Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017 *** Applicants must submit a resume in order to be considered for the position. Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community. ***************************************************** ***************************************************** ***************************************************** *****************************************************

Job Details La Porte - La Porte, TX Full Time Must Be Flexible & Saturdays BankingDescription Schedule Shift Monday - Friday 8:30AM - 5:30PM with rotating Saturdays The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member's financial lives. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Must be able to work the rotating opening, closing and Saturday schedule, as needed. Receives and processes member financial transactions, including but not limited to: Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets. Work within assigned Teller I limits. Prepare CTR & SAR worksheets as required. Work to understand Shell FCU practices and procedures to help identify and prevent fraud. Handle cash and balance cash drawer daily. Investigates and resolves out-of-balance conditions immediately. Assist with preparing cash/coin shipments and orders for the branch. May assist in training new staff or the further development of team members. Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box. Cross-sell Credit Union products and services based upon member needs. Understand and comply with all procedures related to logs, including but not limited to: Dual control, buy/sells from the vault, night drop, mail log. Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed. Meet/exceed personal and branch goals. Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures. Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault. Wiling to assist the team at other branch locations, if needed. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of Credit Union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Ten-key calculator and basic computer skills. Accuracy with numbers and attention to detail are needed. Courtesy, tact, and diplomacy are essential elements of the job. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

Job Details Deer Park - Deer Park, TX Full Time BankingDescription Shift Hours: M-F 1PM - 10PM and rotating Saturdays 9AM - 5PM The MAC Representative is responsible for providing exceptional member service in response to member needs and requests. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Operating Agreement. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Answer and greet all incoming Credit Union calls in a professional and courteous manner. Authenticate each caller to maintain member confidentiality and enhance Credit Union security. Must be well-versed in all Credit Union products and services. Assist members and potential members with their financial service needs; explain products and services, offer solutions to member issues, respond to problems and direct members to the appropriate team members when further assistance is needed. Assist members with their service needs related to, but not limited to: Information about opening/closing accounts, general account information, account maintenance, stop payments, and disputes, Change of Address, debit, credit, and ATM cards; check orders. Determine best method to resolve problems to ensure member satisfaction and adherence to company policies, practices, and procedures. Communicate and coordinate problem resolution with appropriate department(s). Refer escalated member issues to team leads and management. Cross-sell Credit Union products and services based on member needs. Must be flexible with schedule, able to work rotating Saturdays and overtime, as needed, to meet service needs. Must be able to maintain confidentiality of member information. Must have the ability to communicate professionally and effectively. Must be able to multi-task with little to no direction. Must be able to work well in a high call environment. Must follow up with all member/nonmember requests promptly either verbally or in writing to ensure member satisfaction. Must have excellent verbal and written skills. Authorized to waive fees associated with member transactions based on Credit Union practices and procedures. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: One to two years of similar or related experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of credit union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Must have the ability to communicate professionally and effectively at all times. Must be able to work well in a high call volume environment. Ability to work in open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.

.** The E-Branch Services Specialist will provide service and support for members over the phone dealing with requests that are both routine in nature and some that require extensive research and use of problem solving skills. This individual will, respond to incoming calls and select the appropriate products and services to meet member request. This will all be done while meeting or exceeding the set call quality and service standards in the call center. Respond to member service inquires in the time set by management. Send and receive email, fax, and paperwork to and from existing and potential new members for account related activities. Reset passwords, challenge questions, and PINs for members using electronic services according to department procedures. Take complete ownership of every call whether it requires a call back, extended research, or assistance from other departments. Providing proactive solutions to member service. Process member transactions accurately, efficiently and timely including accepting cash and check deposits, withdrawals, transfers, loan payments etc. On a self-directed basis, continue to improve in individual level of competency through training and development on established educational programs. Perform other duties as assigned by manager. Requirements Experience: One to three years previous experience in a call center or retail service position. Education/Certifications/Licenses: A high school degree or equivalent Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers. Other Skills: Must possess computer skills with the ability to handle extensive data entry in an accurate and timely manner. Must be highly outgoing and self-motivated Microsoft Office 2010 or higher specifically in Word, Outlook, Excel. ADA Requirements Physical Requirements: Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions: This job operates in a professional office environment. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Must be capable of working weekends. Occasional work before or after regular business hours may be required for various events. Mental and/or Emotional Requirements: Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Benefits Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; full-time employees can receive up to $4,000 per year in tuition reimbursement. Smart Financial Credit Union was ranked as Houston's Best Places to Work five consecutive years in a row! Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015. Smart Financial Credit Union was ranked USA Top Workplaces (National Award)! Source: Houston Chronicle - 2021 and 2022 Smart Financial Credit Union was ranked Top Workplaces (Regional Award) six consecutive years in a row! Source: Houston Chronicle - 2016, 2017, 2019, 2021, 2022, 2023, and 2024 Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row! Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017 *** Applicants must submit a resume in order to be considered for the position. Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community. ***************************************************** ***************************************************** ***************************************************** *****************************************************

Job Details Fairmont - Pasadena, TX Part Time BankingDescription Shift Hours: Monday - Friday: 7 am - 12 pm & Saturdays. The Teller I is responsible for engaging with members, completing financial transactions, and offering products and services to enhance the member's financial lives. Essential Job Duties and Responsibilities Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions. Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act. Required to complete annual training sessions as instructed or scheduled. Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance. Provide friendly, professional, and personal service to all members. Must be able to work the rotating opening, closing and Saturday schedule, as needed. Receives and processes member financial transactions, including but not limited to: Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets. Work within assigned Teller I limits. Prepare CTR & SAR worksheets as required. Work to understand Shell FCU practices and procedures to help identify and prevent fraud. Handle cash and balance cash drawer daily. Investigates and resolves out-of-balance conditions immediately. Assist with preparing cash/coin shipments and orders for the branch. May assist in training new staff or the further development of team members. Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box. Cross-sell Credit Union products and services based upon member needs. Understand and comply with all procedures related to logs, including but not limited to: Dual control, buy/sells from the vault, night drop, mail log. Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed. Meet/exceed personal and branch goals. Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures. Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault. Wiling to assist the team at other branch locations, if needed. Performs additional duties as assigned. Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge and Skills Experience: Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred. Education / Training: High school diploma or general education degree (GED). Job Requirements: Knowledge of Credit Union products and services. Welcoming and helpful demeanor. Must possess professional verbal communication skills. Ten-key calculator and basic computer skills. Accuracy with numbers and attention to detail are needed. Courtesy, tact, and diplomacy are essential elements of the job. Ability to work in an open-concept workspace/environment. Physical Demands: While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 15 pounds. Working Conditions Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. This organization uses E-Verify in its hiring practices to achieve a lawful workforce.