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  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Richmond, VA jobs

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 6d ago
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  • Senior Systems Engineering Lead - ABMS DI Network (Remote)

    Leidos 4.7company rating

    Arlington, VA jobs

    A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350. #J-18808-Ljbffr
    $131.3k-237.4k yearly 3d ago
  • Coder II - Remote

    Cooper University Hospital 4.6company rating

    Camden, NJ jobs

    At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Code all diagnoses and procedures documented in the medical record for the current encounter. Enter all code information in the HealthQuest system for facility coding in a timely manner. Adhere to compliance regulations set by the government, state, & the Cooper Health System to ensure guidelines are met. 0-2 years' experience required. 3-5 years' experience preferred. High School/GED required. Vocational/Technical School preferred. Health Information Management/Coding/Billing. One or more of the following: RHIA, RHIT, CCS, CIC, COC, CPC, CCA, CCC, CIRCC, CCVTC and/or any of the Core Credentials or specialty credential of AAPC or AHIMA required. USD $28.00 USD $46.00
    $63k-80k yearly est. 5d ago
  • Contract Machine Learning Consultant Remote, Part Time, 3 to 6 Months

    Foot Levelers 4.3company rating

    Roanoke, VA jobs

    We're looking for a hands-on Machine Learning Consultant with strong PyTorch and Scikit-Learn experience to help accelerate a key AI project. This role is part-time, fully remote, and expected to last 3-6 months. You'll work directly with our development team to: Build and optimize machine learning models to automate manual operations. Provide expertise in data preprocessing and model deployment. Mentor and upskill our internal developers, ensuring knowledge transfer and long-term capability. What we're looking for: Solid, hands-on ML experience with PyTorch and Scikit-Learn. Background in data preparation, feature engineering, and deployment. Strong communicator who enjoys mentoring and working directly with internal teams. (Nice to have) Experience in manufacturing or product configuration systems. Details: Duration: 3-6 months (part-time) Location: Remote (NDA & secure VPN access required) Compensation: Competitive, based on experience This is a chance to deliver real impact while helping our team grow its AI/ML capabilities.
    $72k-91k yearly est. 16d ago
  • District Manager

    Biote Corp 4.4company rating

    Newark, NJ jobs

    Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health. This position will help support our North NJ territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team. You must be located in the North NJ area to be considered. Position and Scope: We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position. As a District Manager, your daily responsibilities will include: * Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Ability to read and understand medical and scientific studies. * Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. * Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. * Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. * Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. * Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. * Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. * Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. * Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. * Prospecting for new leads and identifying quality sales prospects from active leads. * Attending marketing and sales events for prospects and current customers. * Working with customers for sales referrals with new prospects. * Updating all relevant sales activities in the Company's CRM system. * Closing sales accurately and effectively each month to meet or exceed targets. * Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. * Performing other related duties as required or requested. As a District Manager, your background should include: * Bachelor's degree * Strong teamwork, communication (written and oral), client management, and interpersonal skills. * Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. * Strong work ethic and time management skills * Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. * Proficient in Microsoft Office suite and customer relationship management software. * Ability to travel in order to do business, approximately 20% of the month. * Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. * Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. * Home office capability is required with reliable high-speed internet access Company Perks: * Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine * Company Paid Life and AD&D Insurance * 15 days of Paid Time Off and Company Holidays * 401k with a 3% employer contribution * Motus mileage program * Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!
    $121k-206k yearly est. Auto-Apply 31d ago
  • Technical Account Manager

    Cardinal Health 4.4company rating

    Trenton, NJ jobs

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $105.1k-150.1k yearly 10d ago
  • Epic Research Application Analyst III- Research Analytics

    Carilion Services 3.3company rating

    Virginia jobs

    Employment Status:Full time Shift:Day (United States of America) Facility:Remote - VARequisition Number:R157067 Epic Research Application Analyst III- Research Analytics (Open) How You'll Help Transform Healthcare:Epic Application Analyst III Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. Remote Work position. Candidates residing in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia. Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed) Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised and with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed) Coordinates, plans, and conducts analysis of client business needs. Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. Serve as a liaison between Epic modules. Serve as a professional and technical mentor to teammates. Recognized as a subject matter expert and advanced individual contributor. Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. What We Require: Education: High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Experience: Minimum of eight years of related experience. Licensure, certification, and/or registration: Valid Virginia drivers' license required. Vendor and/or industry certifications/proficiencies as determined by management. Certification/Proficiency in applicable Epic module. Additional Certifications/Proficiencies in module associated with primary Epic module required. Other Minimum Qualifications: Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage · Occasional travel required. Recruiter: Chris Fitzgerald Recruiter Email: ******************************* For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training
    $65k-116k yearly est. Auto-Apply 18d ago
  • Senior Psychotherapist (LCSW) Remote - NY & NJ

    Mindful Care 4.2company rating

    Hoboken, NJ jobs

    Job Description Mindful Care is seeking an experienced Licensed Clinical Social Worker to join our team of clinicians as a Senior Psychotherapist for our New York and New Jersey patients. Our Senior Psychotherapists: Conduct comprehensive biopsychosocial assessments and develop personalized treatment plans for patients Work collaboratively with a multidisciplinary team of mental health professionals to provide individual, micro, and group therapy services Deliver ongoing education about Mindful Care programs and services to patients Maintain timely and accurate session notes within 72 hours Provide coverage for colleagues as needed and participate in monthly supervision and M&M sessions with the clinical team Contribute to the orientation and training of new employees Offer clinical supervision to master's level Social Workers when necessary Your Qualifications: Therapists must hold clinical licenses that allow them to practice independently in the states of New York and New Jersey. Active and unrestricted state license; willingness and ability to obtain additional state licensure, as requested, paid for by Mindful Care. Uphold HIPAA, state, and federal confidentiality laws at all times Demonstrate excellent communication, patient care, and leadership skills Ability to effectively organize, multitask, and manage time Work autonomously and collaboratively with other team members Strong desire to work with diverse populations and be an ally to the LGBTQ+ community Fluency in a second language or American Sign Language (ASL) is a plus Why Mindful Care Competitive compensation package including a base salary of $77K plus opportunities for per diem Employer contribution towards Health, Dental, Vision Insurance premiums Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided Minimal administrative burdens with full-time, on-site billing, and scheduling services Comprehensive benefits package including 100% Employer paid malpractice coverage, 401k with match, generous FTO plus paid holidays, paid parental leave, and more Opportunities for career growth and skill development as the company expands Focus on team well-being as a mental health company prioritizing care for our employees Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony All offers to candidates will ultimately be based on that candidate's individual experience, years of clinical licensure as an LCSW, and skillset. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law
    $77k yearly 5d ago
  • Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)

    Maximus 4.3company rating

    Newark, NJ jobs

    Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
    $134k-229k yearly est. Easy Apply 3d ago
  • Epic Scheduling Optimization Specialist - Remote

    Sentara Healthcare 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift First (Days) Sentara health is looking for an EPIC Scheduling Optimization Specialist to join our team ! . The EPIC Scheduling Optimization Specialist is responsible for the development, maintenance, optimization, and governance of provider, resource, and departmental scheduling tools within the Epic platform, including templates and decision trees. This role ensures consistency, accuracy, and operational alignment of scheduling structures across all departments, supporting access to care, productivity targets, and overall patient experience. The Specialist collaborates closely with Ambulatory Services Division leadership, operations, project management, and IT teams to ensure standard work is developed, implemented, and sustained. The role requires strong analytical skills, Epic system expertise, and a passion for improving access operations through innovative and data-driven solutions. Key Responsibilities * Build, maintain, and troubleshoot Epic scheduling templates, visit types, modifiers, and decision trees. * Support daily Epic scheduling configuration needs across ambulatory departments. * Collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues. * Fulfill template and decision tree requests while educating users on best practices. * Analyze scheduling data to identify trends, root causes, and recommend improvements. * Lead provider onboarding/offboarding projects and optimize template utilization and access. * Deliver training sessions and create user documentation (e.g., tip sheets, guides). * Partner with IS and Epic teams to test and implement system changes. * Use Epic reporting tools, Power BI, Excel, and Tableau for data-driven insights. * Support onboarding efforts to ensure scheduling standards are applied consistently. * Drive continuous improvement in scheduling build quality and turnaround times. Education: High school Diploma required Certification/Licensure : Epic Cadence Certification (must be obtained within 1 year of hire) Experience Required Experience and Skills: * 3 years of direct experience working with Epic scheduling templates and decision tree configurations required * Experience building and maintaining Epic scheduling templates, visit types, modifiers, and decision trees * Strong ability to troubleshoot and support Epic scheduling configuration across ambulatory settings * Proven collaboration with clinical and operational leaders to align scheduling strategy and resolve issues * Ability to analyze scheduling data to identify trends and recommend improvements * Skilled in conducting end-user training and creating supporting documentation * Proficiency in Epic reporting tools and Microsoft Excel Preferred Skills: * Experience with provider onboarding/offboarding and automated workflow design in Epic * Familiarity with Power BI and Tableau for generating scheduling insights * Experience partnering with IS and Epic technical teams on system enhancements * Knowledge of Sentara's scheduling standards or equivalent healthcare system processes * Background in continuous improvement efforts focused on build quality and turnaround time Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $30k-34k yearly est. Auto-Apply 36d ago
  • Transfer of Care Coordinator - Hybrid

    Omni Eye Specialist Pa 3.9company rating

    Iselin, NJ jobs

    Essential Duties and Responsibilities include the following. Other duties may be assigned as determined by OOMC management. Understand OOMC's Cataract and Refractive Transfer of Care (TOC) policy and operational workflow aspects needed to maintain best practice Responsible for scheduling incoming referral submissions for cataract evaluations by adhering to recommended workflow Responsible for validating receipt or following- up on pending TOC agreements signed by PECP Responsible for monitoring PM and EHR custom reports to track and maintain TOC status Responsible for submitting invoices to finance for IOL payments when deemed applicable according to workflow guidelines Expected to provide ongoing education, support and guidance to PECP on TOC process; as the main point of contact for co-managing PECP's Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Comprehensive Benefits Package : Medical, Prescription Drug Coverage, Dental and Vision insurance Wellness Incentive Programs, Nutrition Counseling Low Cost Access to Fitness Centers Headspace ID Theft Insurance Employer Sponsored Health Savings Account (HSA)/ Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer Provided Group Term Life & AD&D Short-term Disability Life Assistance Program Commuter/Parking Benefits (where applicable) 401K retirement plan with company match Ancillary insurance options, including fraud, accidental and hospital indemnity LifeMart- Employee Discounts Program Paid Time Off and State Sick Pay (where applicable) FREE Employee Refractive Surgery Program (terms apply) *The salary range for this position will be commensurate with the candidate's experience and skill level, with final compensation determined based on qualifications and relevant expertise*
    $65k-75k yearly est. Auto-Apply 45d ago
  • Intern - System Engineering (Remote)

    Maximus 4.3company rating

    Cherry Hill, NJ jobs

    Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Assist with system documentation (requirements, architecture diagrams, interface definitions) Support system integration and testing by executing test cases and documenting results Help analyze system performance, logs, and data to identify issues or trends Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection Collaborate with engineers in design reviews, standups, and troubleshooting sessions Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Systems fundamentals: basic understanding of how software, hardware, networks, and data interact Technical skills: familiarity with at least one programming or scripting language (Python preferred) Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00
    $26k-41k yearly est. Easy Apply 6d ago
  • Air Traffic Systems Subject Matter Expert

    Leidos 4.7company rating

    Reston, VA jobs

    Leidos is seeking an experienced Air Traffic Systems Subject Matter Expert to support the Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) program. TFDM is a cutting-edge surface management system designed to improve aircraft runway and terminal congestion, providing NextGen Air Traffic Control capabilities to enhance air traffic operations in the National Airspace System (NAS). This system integrates surface traffic control and management to deliver efficiencies for airport surfaces and terminal airspace. This will be a remote position, but will require 25% travel. **Key Responsibilities:** + Provide hands-on interaction and operational feedback on the TFDM system during development, from a Tower Controller perspective. + Review and offer subject matter expertise on TFDM Training Manuals, Test Approaches, and Test Procedures. + Support system testing, dry-runs, post-release demos, and prototype demonstrations. + Collaborate with engineering teams to provide operational insights into system usage from a Tower Controller perspective. + Participate in requirements and design discussions to ensure operational alignment. + Analyze and provide feedback on Computer Human Interface (CHI) designs and change requests. + Support the development of Adaptation and Scenarios for System Integration & Test. + Perform other assigned activities as needed. **Required Education and Experience:** + Bachelor's degree and at least 12 years of relevant experience, or a Master's degree and at least 10 years of relevant experience. Doctorate in a technical domain is also acceptable. Additional relevant experience may substitute for degree requirements. + Air Traffic Control/Tower Controller experience. + Familiarity with Airport Towers and previous FAA experience. + Solid understanding and background in Air Traffic Management. + Experience with Tower Simulators. + Strong operational understanding of Air Traffic Control Towers (ATCTs). **Why Join Leidos?** This is an exciting opportunity to contribute to the development of NextGen Air Traffic Control capabilities and play a key role in improving air traffic operations across the National Airspace System. If you have a strong background in air traffic management and a passion for innovation, we encourage you to apply! At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in. **Original Posting:** December 15, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. **Pay Range:** Pay Range $131,300.00 - $237,350.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ************** . **Pay and Benefits** Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at **************/careers/pay-benefits . **Securing Your Data** Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ***************************** . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (******************************* . **Commitment to Non-Discrimination** All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. \#Remote REQNUMBER: R-00172183 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
    $131.3k-237.4k yearly Easy Apply 42d ago
  • Director, Emergency Department

    Sentara Healthcare 4.9company rating

    Harrisonburg, VA jobs

    City/State Harrisonburg, VA Work Shift First (Days) The Director, Emergency Department will serve as mentor by role modeling a professional practice consistent with organization goals, customer service, clinical effectiveness, and standards of care. This role is responsible and accountable for daily operations. The director is responsible along with the unit manager for the functioning and clinical care delivered in each unit. The director is responsible for the overall direction, budget and strategic planning of each unit. Contribute to the mission and goals of Sentara Healthcare as well as the requirements all regulatory and/or accrediting agencies. Education Bachelors Degree in Nursing (Required) Masters Degree in Nursing (Preferred) Certification/Licensure Registered Nurse (RN) Single State or Compact/Multi-State License (Required) Basic Life Support (BLS) - Certification (Required) Advanced Cardiovascular Life Support (ACLS) - Certification (Preferred) TNCC Trauma Nursing Core Course - Certifications (Preferred) Experience Healthcare Leadership - 3 years (Required) Nursing-Emergency Department - 2 years (Required) . Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance • Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents, employing 2600 locals. The 238-bed community hospital has been serving Harrisonburg, Rockingham County and surrounding areas since 1912, then partnered with the Sentara Health System in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation administrating more than 18,000 cancer treatments. With 1800 delivered babies, 60,000 emergency patients and 21,000 surgical procedures, Sentara has a position for you. We improve health every day, come be a part of the community. Our Caring Workplace Environment •A Caring Commitment serving our community for 100+ years •Free and convenient parking •Collaboration and shared governance •CMS 5-Star and Magnet designated hospital •EAP - 24 x 7 Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $75k-99k yearly est. Auto-Apply 8d ago
  • Third Party Auto Collector

    First Credit Services Inc. 3.9company rating

    Piscataway, NJ jobs

    Auto Collector will identify delinquent accounts, locate, and notify customers of delinquent status, initiate appropriate action to n balances, and maintain all related records. This position is work remotely from home. Top pay and commission for top collectors.ESSENTIAL DUTIES AND RESPONSIBILITIES: • Making outbound calls to client portfolio customer accounts• Receiving inbound calls to discuss customer accounts• Negotiating payment from customer• Monitor the status of delinquent accounts• Records payments made to the customer's account• Investigates disputes balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance• Ensures the security of customer files and delinquent account reports• Performs other duties as necessary QUALIFICATION REQUIREMENTS: • Excellent verbal and written skills• Basic understanding of the Fair Debt Collection Practices Act (FDCPA) and state and federal laws pertaining to collection activities• Excellent organizational skills with great attention to detail• Ability to keep information confidential• Professional demeanor and dependable work ethic• Ability to exercise integrity and discretion • Ability to remain professional in tense situations• Ability to work in a fast-paced environment• Ability to multi-task EDUCATION, EXPERIENCE, • Associate or Bachelor's degree from an accredited college or university • Minimum 2 years' experience in a collections agency or related industry• Experience with the Auto industry
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Health System Performance Analyst

    Inova Health System 4.5company rating

    Fairfax, VA jobs

    Inova Analytics is looking for a dedicated Health System Performance Analyst to join the Team. This remote role will be full-time day-shift from Monday - Friday. The Health System Performance Analyst provides analytics powered by large, complex data sets from varying sources and ensures data integrity in the maintenance and presentation of information. Works closely with design teams and end-users in navigating analytics platforms and ensuring stakeholders have access to analytics deliverables. Translates requirements from stakeholders into appropriate decision support visualizations, and ensures deliverables are clear and straightforward to understand. Recommends innovative approaches to analytics investigations. Creates ad-hoc and recurring reports through business intelligence applications and develop and present analysis to team and stakeholders. Ensures that deliverables follow the standard definitions, policies, and frameworks set by analytics leadership to ensure the precise and secure delivery of knowledge and information. Assist senior/lead analytics personnel and analytics leadership in the deployment of advanced analytic deliverables. Communicates with stakeholders and ensures effective time management across multiple projects. Develops and fosters internal relationships across the organization. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. Health System Performance Analyst Responsibilities: Provides analytic and consultative support to a broad spectrum of internal clinical and operational leaders and external business partners. Provides analytics and consultative decision support in some of the following areas: provider performance & benchmarking; medical practice productivity & benchmarking; provider goal setting & incentive plan design; analytics to support network design, network integrity & referrals management; utilization, cost and claims analytics; analytics to support business dev & growth. Works with senior/lead analytics personnel to develop an understanding in all areas. Collaborates with colleagues to share knowledge and experience on both the technical and business aspects of the project and consultative work. Translates requirements from stakeholders into appropriate decision support visualizations. Uses broad experience and technical knowledge to propose solutions to complex business, operations, and clinical problems. Serves as a resource in driving the implementation of the recommended solutions. Consults and supports in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Creates and/or develops new methods of analysis, database design, and performance measurement or, in some cases, the adaptation of existing solutions to new areas. Performs modeling of data sources and flows. Ensures that deliverables follow the standard definitions, policies, and frameworks set by analytics leadership to ensure the precise and secure delivery of knowledge and information. Provides assistance and guidance on the interpretation of raw data, statistical results, or otherwise compiled information, identify follow-up action items, and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, executive leaders and physicians/providers. Acts as a resource to system analytics, continuous improvement, project management, patient experience, quality, clinical enterprise, service line leadership for the development, definitions, report logic, and process design for all areas of decision support services. Develops and maintains moderate to extremely complex computer programs using EPIC, EPIC applications, Tableau, Oracle, Excel, and other programs as needed. Ensures that proper data definitions are defined and data integrity is upheld through all dashboards that are delivered, through continuous review of projects and processes. Minimum Qualifications: Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required Experience: 3 years of experience or 2 years of experience and relevant graduate studies Preferred Qualifications: Previous experience using Epic preferred. Previous experience using Tableau or PowerBI preferred. This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.
    $60k-78k yearly est. Auto-Apply 1d ago
  • Director Records Management

    Sentara Healthcare 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift First (Days) The Director of Records Management leads the organization's enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant recordkeeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units. The Director of Records Management leads the organization's enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant recordkeeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units. Key Responsibilities * Manage/support the development, implementation, and maintenance of records management policies and procedures. * Develop and provide training and guidance to staff on records management practices, policies, and tools. * Assist business departments in creating systems that allow for accurate categorization, filing, and indexing of records for easy retrieval. * Perform regular audits of records to ensure compliance with legal, regulatory, and organizational standards for maintenance, retention, and destruction. * Provide support for the preparation, transfer, and storage of records, ensuring proper documentation is maintained throughout the process. * Support the identification and retention of records in accordance with applicable organizational retention schedules. * Support implementation of electronic records management systems and other technology solutions. * Respond to internal and external inquiries related to records and information retrieval, in conjunction with other internal departments, as appropriate. * Ensure that records that have reached a destruction point are disposed of in a secure manner. * Prepare reports and summaries related to records management activities as required. Education * Bachelor's degree (Required) Experience * 7 years of document control, records management or similar experience * Experience in matrixed or direct leadership roles requiring strong collaboration. Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $61k-122k yearly est. Auto-Apply 3d ago
  • Revenue Cycle Net Revenue Manager

    Inova Health System 4.5company rating

    Virginia jobs

    Inova Health is looking for a dedicated Net Revenue Manager Lead to join their Revenue Cycle - Financial team. This remote role will be full-time day shift from Monday - Friday, 9:00 a.m. - 5:30 p.m. We are seeking a Revenue Cycle Net Revenue Manager with a strong background in finance and analytics to drive revenue cycle performance and net revenue optimization. The ideal candidate brings advanced Excel skills, proven experience in financial modeling and reporting, and the ability to translate complex data into actionable insights that support strategy, process improvement, and payer contract success. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules Revenue Cycle Net Revenue Manager Job Responsibilities: Creates and enforces work standards, quality measures, and process improvements that are consistent with the organization's goals and objectives. Ensures regulatory compliance with Medicare and state authorities, Generally Accepted Accounting Principles and any external governing authority. Assures claims are reviewed, corrections are identified/made or resolutions are initiated while ensuring all follow-up claims/actions are submitted via the appropriate medium and with all required attachments. Maintains knowledge of government regulations, payer requirements, UB-04 standards, information system functionality (i.e. Hospital, clearinghouse, payer), hospital policies/procedures and departmental SRGs. Evaluates the impact of new or upgrades to existing systems/tools while performing testing of system changes, providing technical/operational support during implementation and evaluating the success of new systems/tools. Ensures timely/accurate billing, collection, posting, servicing, and/or auditing of the $1.5 billion receivable stream. Ensures follow-up is completed utilizing TRAC work lists, QMS, or other systems/reports according to department policy/procedure, SRG, or industry best practice standards. Demonstrates a working knowledge of CareMedic systems, DSS electronic billing systems, Syntellect IVR systems, HealthQuest 2000, QMS, and Premis electronic billing systems. Provides feedback and training to supervisors and staff. Provides resolution for pended (WIP backlog) claims within allowable timeframes (as defined for appropriate deficiency) and/or ensures billed claims receive timely and appropriate follow up based on established protocol or SRG. Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks. Minimum Qualifications: Experience: Four years of experience in Revenue Cycle, Clinic Operations, Credentialing, Denials Management and/or HB/PB Operation roles; Two years in leadership roles Education: Bachelors Degree or lesser educational degree with four additional years of experience Preferred Qualifications: Bachelor's degree in Accounting, Finance, or related field preferred; advanced degree or certification a plus. Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, financial modeling, dashboards). Proven experience in financial analytics, reporting, budgeting/forecasting, and revenue cycle performance metrics (Net Revenue, AR, Denials, Cash). Demonstrated ability to support managed care contract strategy, including payer trend analysis, financial modeling, and negotiation support. Skilled in process improvement, workflow streamlining, and ensuring accuracy, timeliness, and completeness of financial data. Strong communication and presentation skills with experience translating complex data into actionable insights for leadership. Remote Eligibility: This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV
    $73k-101k yearly est. Auto-Apply 60d+ ago
  • Call Center Specialist

    Pulmonary Associates of Richmond 4.6company rating

    Richmond, VA jobs

    The Company: Pulmonary Associates of Richmond (PAR) has been around since 1974. That's 50 years of serving the greater Richmond community. We specialize in pulmonary medicine, sleep disorders and research. Our staff cares about our patients and delivers the utmost excellence in quality care and customer service. The Position: PAR is seeking an enthusiastic Call Center Specialists to work in the call center answering all incoming phone calls for the practice. This position is the first point of contact for patients, family members, referring to physicians and their staff, hospital staff, and other members of the community. Employees will work a set shift as determined by the supervisor. This is a remote position in Virginia. The selected candidate will be required to make occasional trips to the PAR office. Job responsibilities for the Call Center Specialist: * Answer incoming calls promptly and while demonstrating excellent customer service skills. * Listen and ask probing questions to determine the reason for the call and then handle the call accordingly. * Schedule patient appointments for pulmonary and sleep * Obtain and enter accurate demographic information into Allscripts. * Schedule appointment according to current policies * Inform caller of arrival time, items to bring to appointment, cancellation policy, etc. * Disseminate patient questions and refills requests via EMR to the MA/provider. * Provide basic information, guidance, and instructions to callers. * Distribute consultations and enter MD Coder. * Complete appointment requests are made online. * Gather patient records for local hospital systems (Bon Secours and HCA) * Assist with patient rescheduling as needed. * Assist with EMR indexing of incoming documents when/if needed. * Assist with EMR output queue when/if needed. * Assist with scheduling faxed and electronic new patient referrals. * Adhere to Pulmonary Associates' standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates always. * Adhere to HIPAA policies and procedures to protect patient privacy and security. * Perform other duties as assigned by provider, supervisor, or member of Administration. Qualifications for the Call Center Specialist: Education: High School Diploma or equivalent Experience: One year experience in a call center environment and/ or in a medical practice is preferred. Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending accounts * Employee referral program * Health insurance * Critical Illness * Life insurance * Paid time off * Retirement plan * Vision insurance * WEEKLY PAY and more! Physical / Mental Demands: * Sitting for long periods of time as well as occasional standing and walking. * Manual dexterity for using a computer keyboard and office machines. * Ability to view computer screens for long periods. * Occasional stress related to workload and physician / patient demands. Pulmonary Associates of Richmond is an Equal Opportunity Employer.
    $27k-32k yearly est. 9d ago
  • Psychologist Neuropsychologist

    Inova Health System 4.5company rating

    Fairfax, VA jobs

    Inova Women's Behavioral Health is seeking a dedicated Psychologist Neuropsychologist to join the team. As a Perinatal Psychologist with the Women's Behavioral Health Program, you will work as part of an interdisciplinary team within the award-winning Level IV Women's Hospital at Fairfax Medical Campus providing professional psychology consultation and service to perinatal women. There is flexibility to work remotely 1 day per week providing outpatient therapy services to perinatal women and work the remaining 4 days onsite at the hospital. This role will be full-time Monday - Friday, Day shift 8:00 a.m.- 5:00 p.m. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules. Psychologist Neuropsychologist Job Responsibilities: Primarily inpatient responsibilities include consultation liaison with the NICU, High Risk Pregnancy, Family Centered Care, and Fetal Care Team. This role includes initial assessment of risk, triage, brief/short-term therapy and counseling while on the inpatient unit and providing a bridge to in-house or community outpatient services for an appropriate level of therapeutic services This role includes an opportunity to retain an outpatient caseload (1 day per week) within Women's Behavioral Health and provide direct clinical services Lead role with ongoing implementation of inpatient universal screening regarding perinatal mental health (Edinburgh Postnatal Scale, PHQ-9, GAD-7). Ongoing development of appropriate follow-up protocols and procedures for elevated screening results. Develop and provide educational seminars and lectures on perinatal and post-partum mental health to nurses, residents, and expectant parents within INOVA Fairfax Women's Hospital and community stakeholders and partners Develop and maintain strong partnerships and collaborative relationships with staff throughout the INOVA Women's and Children's Hospital (e.g., nursing staff, OB/GYN, social workers, case managers, pediatricians, breastfeeding medicine) Opportunity for participation and collaboration with ongoing research and development of clinical and outcomes-based research within perinatal and postpartum behavioral health Minimum Qualifications: Education: Doctorate Psychology Certification: Basic Life Support - Upon Start Licensure: Clinical Psychologist - Upon start. Experience: 1 year of clinical experience in assessment/ treatment of children and adolescence with developmental disorders Preferred Qualifications: Experience working with the perinatal population.
    $81k-101k yearly est. Auto-Apply 60d+ ago

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