Student library assistant full time jobs - 4 jobs

Franklin University, a private, independent, accredited, not-for-profit University located in Columbus, Ohio invites applicants for its Student Affairs Operations Assistant position. The Welcome Center is a central communication location of the Institution and provides a student's first impression of the University. As such, the ideal Student Affairs Operations Assistant candidate must have a passion for customer service and collaborating with other team members on a regular basis. This entry-level position is responsible for general administrative duties in support of the Institution including educating students, providing administrative oversight, processing payments, and engaging in a variety of critical project-based tasks. The position also entails partnering with other departments including the Call Center, Student Financial Services, Accounting and the Registrar. This is an onsite hybrid position and work hours for the position are primarily from 9:00 a.m.-6:00 p.m. Monday through Thursday and Fridays from 8:00 am-5:00 pm. The successful candidate will have or be actively pursuing a degree, possess strong oral and written communication skills, have a commitment to customer service, analytical and problem-solving skills, demonstrate self-sufficiency with the ability to multi-task in an ever-changing environment, the ability to communicate and collaborate with internal and external departments, and have a strong comfort level with technology. Prior experience utilizing a CRM (Constituent Relationship Management System) and Student Information System would be a plus in this position. Duties and Responsibilities: · Work in a fast-paced, team environment to answer and assist current and potential students, alumni, faculty, and staff by providing knowledgeable information regarding departments across the university. · Interpret, inform and apply university policies and procedures to assist callers · Review, interpret and provide account details and process student payments · Schedule student appointments, take student payments, process transcript requests · Review and answer online chat messages · Internal and External Collaboration with departments throughout the university · Accurately utilize and document interactions in University's technology applications · Review confidential information and adhere to office and company policies · Assist with special projects and outreach and other duties as assigned · Weekly Work Hours: 40-hour work week/hybrid/staggered start and ending to cover 8am -6pm Monday through Thursday and Friday 8am - 5pm. Minimum Requirements/Qualifications: · Strong oral and written communication skills · At least 1 year of Customer Service experience · Demonstrated strength as a team player · Possess strong customer-centered philosophy · Strong organizational, analytical, and problem-solving skills · Detail-oriented and timely Preferred Skills and Characteristics: · Experience utilizing a CRM (Constituent Relationship Management) System · Datatel Colleague experience a plus · Actively pursuing a degree About Franklin University Founded in 1902, Franklin University has built its reputation on removing barriers to higher education for ambitious adults who must balance their educational goals with other commitments. Accredited and nonprofit, Franklin has earned its long-standing reputation as an innovator in online education. The University offers applied, in-demand undergraduate, master's and doctorate programs that enable adult learners to achieve their educational and professional goals. From entrepreneurs to CEOs, more than 50,000 Franklin alumni can be found around the world contributing to the communities in which they live and work. Franklin offers a competitive benefits package, incentive program and free parking. In addition, Franklin provides free undergraduate tuition for employees and immediate family members, graduate tuition assistance for full-time employees and immediate family members, and a discount on doctoral tuition for employees. Franklin University is committed to creating a respectful and inclusive educational and workplace environment. Franklin does not discriminate on the basis of age, religion, race, ethnicity, color, national origin, ancestry, immigration status, sex, sexual orientation, gender identity or expression, marital or familial status, disability, or veteran or military status. We embrace diversity and strive to create an environment where students, faculty and staff feel a sense of belonging. We recognize that our collective potential can only be realized when difference is valued, equal access to opportunity is sought, and inclusion is practiced.

Champion Discovery. Deliver Impact. Strengthen Community. Are you passionate about providing excellent library service and making a difference in your community? If so, consider applying for the full-time Library Assistant Specialist position at our Felicity Branch! We are looking for an enthusiastic and service-oriented individual to join our team. This position focuses on delivering outstanding service to guests of all ages, including assisting with circulation, answering questions, recommending materials, and helping with technology. You'll also engage in maintaining library collections, supporting outreach efforts, and assisting with various operational tasks that ensure our branch runs smoothly. The role requires evening and weekend availability, strong interpersonal skills, a commitment to excellent customer service, and a willingness to learn and adapt in a dynamic environment. Reliable transportation and the ability to perform physical tasks, such as shelving and organizing, are necessary. Clermont County Public Library offers a welcoming work environment, opportunities for professional growth, and the chance to contribute meaningfully to our mission of connecting people with resources, programs, and each other. Apply now to join a team that inspires and empowers the community! Benefits include OPERS state retirement, generous vacation and sick leave, tuition reimbursement, and 12 paid holidays per year. Responsibilities: Interacts directly with library users of all ages at the circulation and reference desks. Uses the library automated circulation system to circulate materials and perform a variety of clerical tasks. Answers library users' reference and reader's advisory questions in person and on the telephone, using materials in a variety of formats (i.e., books, databases, periodicals, newspapers, and indexes) including the Online Public Access Catalog (OPAC) and the Internet. Maintains a working knowledge of the materials collections, services, and trends in library services. Shelves materials as necessary. Qualifications: High school degree with three years of relevant experience. Is skilled in using technology, computers, and software applications, including Microsoft Office products, and troubleshooting equipment issues. Is familiar with electronic resources to aid in reference and reader's advisory assistance, programming, statistical reports, and communication. Learns new skills as they develop or are implemented. Must be able to work evenings and weekends. Establishes and maintains an excellent working relationship with library staff in all departments, library guests, with volunteers, and within work groups, respectful of diversity and all ages. Applicant must also be able to pass a background check. Rate: Minimum $14.00 per hour Pay Grade 3, non-exempt 40 hours/week Operating Hours: Monday: 10:00 AM-8:00 PM Tuesday: 12:00 PM-8:00 PM Wednesday-Thursday: 10:00 AM-6:00 PM Friday-Saturday: 9:00 AM-5:00 PM Sunday: Closed See job description for full details. Why Join Us? At Clermont County Public Library, we believe libraries are essential to building strong, vibrant communities. As a member of our team, you'll play a key role in advancing our mission to inform, engage, and inspire. We offer: Affordable, robust benefits that support your health and peace of mind, including health insurance, paid time off, and professional development. Retirement security through the OPERS pension system. Work-life balance in a welcoming, community-centered workplace. Mission-driven culture where your work directly supports education, literacy, and public service. Please include your cover letter and resume with your application. The Clermont County Public Library is an Equal Opportunity Employer. Please note: Employment is contingent upon successful completion of a background check. Job Posted by ApplicantPro

The purpose of all Tier II employment positions is to help students build relevant skills to prepare them for their future career. Additionally, under the direct supervision of the Manager of Library Services will perform the following duties: provide front desk support; assist library patrons; perform housekeeping duties, perform specialized tasks; other duties as assigned. Duties and Responsibilities Provide front desk support: Perform various customer service tasks, including answering the telephone, answering general information questions about the Library and Academic Success Center, handle cash transactions with patrons; other related duties as assigned. Assist Library and Academic Success Center patrons: Assist with Library circulation (checking books in and out); assist users with various aspects of the Library and Academic Success Center, including computer, printing, online resources, and copy machine. Perform housekeeping duties: Maintain cleanliness in the Library and Academic Success Center (wipe down tables, pick up trash, sweep); follow designated opening and closing procedures; other related duties as assigned. Perform specialized tasks: Create and distribute flyers for Library/Academic Success Center events and other promotional materials. Library aide (shelving books/magazines, other relates duties). Data processing. Other specialized tasks as assigned. Qualifications - Education, Experience, and Skills To be in a Tier II position, students must have proven themselves proficient in a Tier I position. Upon successful completion of a Tier II position, as determined by their supervisor and the Student Employee Manager, students are eligible for Tier III positions matching their program of study. Additional requirements include: Full-time enrollment. Meets satisfactory academic progress. Strong customer service skills. Excellent organizational, interpersonal, and oral/written communication skills. Basic computer skills/literacy. Promptness and dependability. Takes initiative and works independently. Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).