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The differences between supplier quality engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a supplier quality engineer, becoming a product support engineer takes usually requires 4-6 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $83,182 average annual salary of a supplier quality engineer.
The top three skills for a supplier quality engineer include sigma, ISO and PPAP. The most important skills for a product support engineer are product support, technical support, and troubleshoot.
| Supplier Quality Engineer | Product Support Engineer | |
| Yearly salary | $83,182 | $90,379 |
| Hourly rate | $39.99 | $43.45 |
| Growth rate | 10% | 2% |
| Number of jobs | 76,104 | 201,554 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Average age | 42 | 41 |
| Years of experience | 4 | 6 |
A Supplier Quality Engineer ensures that the supplier's quality standards are in accordance with the requirement of the organization. They also report supplier performance and quality to management.
A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.
Supplier quality engineers and product support engineers have different pay scales, as shown below.
| Supplier Quality Engineer | Product Support Engineer | |
| Average salary | $83,182 | $90,379 |
| Salary range | Between $64,000 And $107,000 | Between $67,000 And $121,000 |
| Highest paying City | Foster City, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Meta | Apple |
| Best paying industry | Professional | Technology |
There are a few differences between a supplier quality engineer and a product support engineer in terms of educational background:
| Supplier Quality Engineer | Product Support Engineer | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Most common major | Mechanical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between supplier quality engineers' and product support engineers' demographics:
| Supplier Quality Engineer | Product Support Engineer | |
| Average age | 42 | 41 |
| Gender ratio | Male, 80.5% Female, 19.5% | Male, 80.7% Female, 19.3% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.5% Asian, 11.7% White, 68.1% American Indian and Alaska Native, 0.2% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 5% |