Systems administrator jobs in Canton, MI

will be responsible for the day-to-day management of our corporate CRM system (Followup CRM). The CRM system is shared across many divisions in North America. The CRM is a crucial part of our business development, project pipeline and estimating logs. It is also accessed for analytical data in M&A. This role ensures data accuracy, user support, and system evolution in collaboration with our CRM software provider. The CRM System Administrator will play a pivotal role in onboarding new users, integrating acquired companies [into the CRM], and driving consistent adoption across divisions. Key Responsibilities Data Management Periodically vet, scrub, and reconcile CRM data to maintain accuracy and consistency. Align and integrate data from newly acquired companies into the corporate CRM. User Administration Maintain and manage user accounts, permissions, and access levels. Ensure onboarding and training programs are completed by new users. Provide ongoing support to users and department leaders to ensure proper procedural use. Responsible for maintaining proper entry and maintenance of companies and owners. System Development & Collaboration Coordinate data requirements from our Finance, Accounting and M&A teams. Partner with the CRM software provider to enhance system functionality, reporting, and customization. Gather feedback from users and communicate system improvement needs to the provider. Develop and implement integration plans for acquired companies, including data alignment, reconciliation, and training. Training & Adoption Facilitate onboarding sessions and refresher training for employees across divisions. Serve as the primary point of contact for CRM-related inquiries and troubleshooting. Promote best practices to maximize CRM adoption and value across the organization. Qualifications Organized and attentive to details. Bachelor's degree in Business, Information Systems, or related field preferred. 3+ years of experience in CRM administration, customer support, or data management. Success in change management and cross-functional collaboration. Strong technical aptitude with the ability to quickly learn and adapt to new software. Excellent communication, problem-solving, and organizational skills. Experience with mergers and acquisitions integration is a plus. Prior experience in construction or related industries is advantageous but not required.

Job title: IT Field Technician Duration: 12+ months Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Novi, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.

Job Description: Desktop Support Technician Type: Long-term Contract (multi-year potential) Schedule: Monday-Friday, 8am-5pm, with occasional after-hours emergency support We are seeking a hands-on, customer-focused Desktop Support Technician to join a long-term on-site team supporting a manufacturing facility. This role requires someone who is adaptable, eager to learn, and comfortable working in a loud, hot, and fast-paced industrial environment. The ideal candidate is proactive, personable, and ready to engage directly with internal users to resolve technical issues quickly and professionally. Key Responsibilities Desktop & End-User Support Troubleshoot and resolve desktop, laptop, and peripheral issues Manage and resolve ServiceNow tickets in a timely manner Support Windows 10 and Microsoft 365 applications Assist with software installations, license tracking, and hardware replacements Provide basic mainframe implementation support Deliver hands-on troubleshooting-physically visit users on the floor to resolve issues Customer Service Provide excellent in-person support to employees at all levels Communicate technical issues in easy-to-understand terms Demonstrate patience, professionalism, and a strong customer-service mindset Build positive relationships with internal clients through clear communication and responsiveness Technical & Infrastructure Support Provide basic support for network and server infrastructure on site Collaborate with the Network Infrastructure Team when escalating ticket issues (Cisco apps, core networking, AD beyond basic changes, etc.) Assist with VMware-based server environment (20-25 servers) - experience preferred but not required Maintain general understanding of the facility's LAN layout to assist with troubleshooting Work with corporate IT on asset management, hardware purchasing, and equipment lifecycle Business Analyst Support (as needed) Serve as a liaison between local site leadership and corporate IT teams Communicate local IT needs and support new technology implementations Participate in rollout of IT and business-driven projects Qualifications Required 3+ years of Desktop Support or IT Support experience Experience working in industrial or manufacturing environments Proficiency with Windows OS, Microsoft 365, and standard business applications Basic networking and server troubleshooting skills Strong problem-solving skills and willingness to learn Ability to adapt to changing schedules and respond to occasional after-hours emergencies Preferred Experience with ServiceNow ticketing system VMware exposure Basic mainframe support experience Associate's Degree in Computer Science, IT, or related field Work Environment Onsite 100% in a manufacturing facility Loud, hot, and sometimes dirty environment Rural location with minimal traffic congestion Requires mobility-must be comfortable walking to departments and resolving issues face-to-face

The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP's IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations. Main Duties and Responsibilities Server & Network Administration Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments · Configure and maintain LAN/WAN, firewalls, VPNs, and switches. · Ensure secure and reliable FTP data transfers from international partners · Design, install, configure, and maintain computers, servers, networks, and related infrastructure · Monitor systems performance and ensure reliability and availability · Troubleshoot and resolve hardware, software, and network issues · Perform regular system backups and recovery procedures and audits · Develop and maintain documentation for systems and processes · Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines Stay current with IT industry trends and emerging technologies Recommend and implement best practices for achieving high reliability, scalability and cost optimization Database and Security Administration Support PostgreSQL databases and remote access systems. Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments. Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks. Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies. Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable. Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS). Develop and enforce security policies, access controls, and user authentication protocols. Coordinate incident response efforts and maintain documentation of security events and resolutions. Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation. Collaborate with internal teams to ensure secure software development and deployment practices. Provide training and guidance to staff on security awareness and safe computing practices. Team Collaboration and Support Work closely with a small IT team (3 staff members) to support daily operations. Provide Tier 2/3 support for escalated issues. Document systems, procedures, and configurations. Skills, Qualifications, and Competencies Required Skills Bachelor's degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus. A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services Proficiency in Windows and Linux operating systems Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls). Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker) Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP) Network troubleshooting and performance tuning. Proven incident response and security hardening experience Compliance awareness (e.g., ISO 27001, NIST, GDPR) Excellent troubleshooting, problem-solving and analytical skills Familiarity with PostgreSQL and remote access tools. Strong communication and interpersonal skills Preferred Skills Certifications: MCSE, RHCE, CCNA or similar Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes). Scripting in Python or Bash. Experience with geospatial data or lidar processing is a plus. Work Environment On-site presence required at our Livonia, MI office. Fast-paced office environment with multiple priorities and competing demands Regular office hours with some requirements for additional work during busy times. May work for long periods reviewing data on computer Occasional 15-20% travel to office in California Assets Experience with test driven DevOps Experience with continuous integration environments Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus Moving servers and/or data to across servers a plus Coding using python Domain knowledge of Geospatial subject domain Disclaimer This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.

We are seeking an IT Infrastructure & Support Specialist who can deliver high-quality end-user support while managing on-site hardware, software, and IT inventory. Key Responsibilities Serve as the on-site IT point of contact for Harper users; manage walk-up support and scheduled requests. Install, configure, and troubleshoot AutoCAD LT, including workstation performance, drivers, and plotting issues. Set up and maintain printers/plotters (including CAD printers): jams, drivers, queues, connectivity. Provide Tier 1 remote and on-site support via TeamViewer and Freshservice. Support Office 365 (Outlook, Teams, OneDrive, SharePoint) and standard desktop applications. Perform workstation setup/imaging, device deployments, docks/monitors/scanners, and basic hardware troubleshooting. Manage on-site IT inventory: laptop/peripheral check-in/out, tracking spares, RMAs, asset updates. Maintain accurate ticket updates and documentation. Collaborate with central IT for escalations (networking, server, advanced CAD issues). No cabling/wiring work required. Required Skills & Experience Freshservice - Software High level ticketing experience Microsoft 360 and Windows experience Comp TIA A+ certification Ticketing and Troubleshooting Ability to lift/move up to 50 lbs. (IT equipment).

Job description: As an IT Infrastructure & Support Specialist, you will combine technical troubleshooting skills with hands-on infrastructure management. Your role involves resolving IT tickets, managing hardware/software assets, and performing physical tasks such as cable installations. You will ensure seamless connectivity and system functionality while supporting both end-users and backend infrastructure. This position is ideal for someone who enjoys working with both digital systems and physical infrastructure. **Role** Provide on-site end-user support at the Harper facility, focusing on printers/plotters, AutoCAD LT installs and performance troubleshooting, Office 365 support, Tier 1 remote assistance via TeamViewer and Freshservice, and on-site inventory management. No cabling/wiring work required. **Key responsibilities** - Serve as the on-site IT point of contact for Harper users; handle walk-ups and scheduled support. - Install, configure, and troubleshoot AutoCAD LT; address performance issues (workstations, drivers, plots). - Set up and maintain printers/plotters (including CAD printers); resolve jams, drivers, queues, and connectivity. - Provide Tier 1 ticket support remotely via TeamViewer/Freshservice; triage, resolve, and escalate per SOP. - Support Office 365 (Outlook, Teams, OneDrive/SharePoint) and common desktop apps; handle account/access issues. - Perform workstation setup/imaging, peripheral support (docks, monitors, scanners), and basic hardware troubleshooting. - Manage on-site IT inventory: track check-in/out of laptops and peripherals, maintain spares stock, process RMAs/repairs, and keep asset records current. - Maintain accurate ticket updates, asset records, and quick guides for recurring issues. - Coordinate with central IT for escalations (networking, server-side, advanced CAD issues); no wiring work. **Requirements** - 2-4+ years in IT support/help desk/desktop support. - Strong Windows workstation support; printer/plotter setup and troubleshooting experience. - Hands-on AutoCAD LT install/support; familiarity with CAD performance tuning basics. - Office 365 support experience; user/account/application troubleshooting. - Comfortable with remote support tools (TeamViewer) and ticketing (Freshservice). - Clear, patient communication; ability to work independently on-site. - Able to lift/move typical IT gear (monitors/printers) 50LB - **Certifications** - Required: CompTIA A+ (or equivalent experience). - Preferred: CompTIA Network+, ITIL Foundation, Microsoft MD-102 (or MS-900), Autodesk Certified User - AutoCAD. **Nice to have** - Basic scripting (PowerShell) for repeatable tasks. - Experience with CAD peripherals/environments; driver/package deployment familiarity. - ITIL/CompTIA A+/Network+ helpful but not required. **Success measures** - Ticket SLA adherence and first-contact resolution. - User satisfaction/CSAT at Harper. - Uptime/readiness of printers/plotters and CAD workstations. - Accuracy of on-site inventory and asset records. - Quality/coverage of documentation and ticket notes. **Work conditions** - On-site at Harper; occasional short trips to nearby buildings. - Standard business hours; after-hours only for priority escalations if needed (specify cadence if applicable). Reports to: IT Manager

The Toyoda Gosei Group is a leading global manufacturer of rubber and plastic automotive components, safety systems and LEDs. Globally Headquartered in Japan with a network of 67 group companies in 17 countries and regions, the Group brings its extensive range of products to customers all over the world. Toyoda Gosei North America (headquartered in Troy, MI) has an opening for a Senior Systems Administrator in the Computer Information Systems department. The Sr Systems Administrator functions with a high degree of autonomy, and is responsible for professional-level system and software administration for AS/400, EDI, Info Future Three, and others as assigned for Toyoda Gosei (TG) North America Corporation (TGNA) and TGNA Manufacturing Companies (AMCs). Essential Duties and Responsibilities • Administer, maintain, and support AS/400 systems, including security, backups, performance, and user support. • Manage and support Infor Future Three software, ensuring seamless integration with business processes. • Lead setup and implementation of EDI, shipping, and invoicing software for new North American Manufacturing Companies (NAMCs) and customers. • Act as a resource to internal teams and external customers for shipping, labeling, and EDI-related issues, ensuring timely resolution. • Partner with Accounting to identify and resolve outstanding receivables. • Configure and maintain security for AS/400 and Infor applications, including user provisioning, access reviews, and audit reporting. • Develop and maintain reports in IBI and AS/400 to support business needs related to shipping, EDI, and invoicing. • Coordinate end-to-end implementation and testing of new customer business processes. • Monitor EDI data flow to ensure optimal system performance and reliability. • Drive optimization by being actively engaged in continuous improvement efforts (kaizen) such as streamlining processes, optimizing systems and enhancing overall efficiency • This role requires the completion of other duties as assigned Required Education, Experience, and Skills Certifications and Education • Bachelor's degree in Computer Science or related field is required, or equivalent years of relevant experience is required Experience • Minimum of 3 years of experience in a systems analysis or application program development function is required Physical Requirements • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Technology Competencies • Proficiency using Microsoft Office Suites 2016 or newer is required • Demonstrable experience working with AS400, IBI and Infor Software is required Work Environment • Hybrid Environment, mainly Office Environment but some Plant Environment required Additional Competencies • Ability to consistently meet deadlines is required • Effective verbal, non-verbal, negotiation and written communication skills are required • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required • Effective attention to detail, problem solving, analytical and organizational skills are required Benefits (subject to eligibility): • Hybrid Work Style (if eligible) • Insurance (Health, Dental, Vision, Prescription Drug Program) • Company Paid STD, LTD, Life, and AD&D • Generous Employer Contribution to HSA • Short and Long Term Disability • 401K Company Match • Paid Time Off/Holidays • Free Employee Assistance Plan (EAP) • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.) • Multiple Free Wellness Programs Offered

IT Systems & Operations Administrator Imagine working in a place where your manager truly believes in your personal and professional development. It's not imaginary. It's image One. It's for real. We have an award-winning company culture like none you've ever experienced. We offer fantastic opportunities for professional development, financial stability and personal fulfillment. We invest in your success. Each year you will complete a Vision and Goals Worksheet outlining your personal, professional and health goals. Our Leadership Team is required and excited to help you reach your ambitions. We strive for life balance, not work-life balance. We genuinely want you to be happy. We love to surprise you. Every single one of our team members gets a “We Care Friday” - an unexpected phone call on Thursday to tell you, “Don't come in tomorrow. We've got you covered!” No secrets here! We practice open book management, so you will always understand our financials. You'll learn how to read an income statement and balance sheet like a pro and you'll be financially rewarded through our profit bonus program. We hire awesome people who strive to deliver extraordinary service. We're looking for an experienced Sales Development Representative to join our growing team. We'd love to talk to you! Who We Are ImageOne provides Managed Print Services and Document Lifecycle Solutions to companies throughout the United States - helping them decrease and control costs, improve productivity and simplify their printing and document workflow environments. Every day we bring energy, passion, and an unending drive to deliver an extraordinary customer experience. How awesome is that? What will your Responsibilities be? Maintain regular and routine attendance, either onsite or remotely as scheduled. Fulfill all duties outlined in the IT Systems & Operations Administrator Accountability Sheet. Provide first-level IT support for hardware, software, networking, mobile devices, and AV/IT systems at the Oak Park office. Manage IT onboarding and offboarding processes, including equipment requests, asset tracking, and lifecycle management. Administer core business systems including Microsoft 365, ERP, CRM (SalesChain), Laserfiche, workflow tools, and security platforms. Monitor backups, system performance, and security alerts, escalating issues to senior IT or the Managed Service Provider (MSP) as needed. Collaborate with the Managed Service Provider on infrastructure maintenance, incident response, and system upgrades. Coordinate vendor support for third-party applications (e.g., HubSpot, ECI, SalesChain, etc.). Lead and contribute to continuous improvement initiatives, such as automation, process optimization, and system enhancements. Provide emergency after-hours support when required. Deliver an eXtraordinary IT experience for internal and external stakeholders through responsiveness, professionalism, and proactive service. Prepare and deliver ad hoc and routine IT reports for leadership and operational review. What do you need to have? 3-5 years of IT support, systems administration, or related technical role Experience with IT service management, infrastructure monitoring, and ticketing systems Preferred: CompTIA A+, Network+, Security + Microsoft or Cisco Certification SQL Certification Hands on Knowledge of Microsoft 365, Active Directory, CRM/ERP Systems (EA, Sales Chain, or others), and collaboration platforms; IT Ticket Systems Management/Knowledge of Huntress MDR Software, VMware Power PDF and general management/oversight of 3rd party software Hands on knowledge of rack mounts, tower server, ups, access points, and cabling infrastructure Excellent communication skills, both written and verbal Perks of this position Amazing workplace culture Medical, Prescription Drug, Dental and Vision Benefits Health Savings Account benefits Flexible Spending Account benefits Company paid Life Insurance Matching 401K savings instrument Paid Time Off Program Additional Days Off - Community Service Day, Your Birthday and We Care Friday...one surprise Friday off

GIS Technician Schedule: M-F standard business hours Pay Rate: $32 - 40 / hr Duration: 6-month contract to hire Must Haves: 3+ years of experience as a Surveyor Tech savvy when it comes to surveying equipment (Trimble, Leica scanners) Willingness to work in various weather conditions Strong ability to perform basic mathematical and trigonometric calculations and understand error propagation in field surveys. Plusses: Bachelors or Associates degree of any kind LSIT Certification (Land Surveyor in Training) Experience with construction layout and / or utility passageways Exp with Civil3d, Open Roads, or some sort of civil engineering-based CAD Day to Day: As a GIS Technician, you'll apply your surveying background to collect and manage mapping data using Trimble equipment and software. Your day includes setting up surveys, checking measurements, and helping with construction or utility projects. You'll do basic math to keep data accurate, make quick decisions in the field, and guide crew members. Good communication is key for working with clients, property owners, and your team.

Job Description:- Must possess a professional demeanor and strong customer service/consulting/training skills Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area Basic understanding of networks, Intel servers and telecoms Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint) Strong Microsoft operating system troubleshooting skills Strong mac OS operating system (Big Sur & above) troubleshooting skills Strong problem solving and critical thinking skills Strong written and verbal communication skills Must be self-motivated and the ability to work independently with minimal supervision Must have excellent time management skills Must be detail and process oriented Ability to walk long distances across large facilities Must be able to pass a background security check Valid driver's license and reliable transportation What will make a candidate stand out Experience with ticketing systems (Service Now, Smart IT, IT connect etc.) Experience working with executives Certifications: Hardware such as A+ or equivalent, Microsoft - MCSA Windows 7, 8 or 10, Network such as CCNA or CCNP Experience performing remote control of PCs and video conferencing knowledge SCCM experience Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.

BUSINESS SYSTEMS ANALYST (MUST have Infor XA or iSeries experience) Direct Hire Auburn Hills, MI (Relocation is available) $76-107k Reporting to the Corporate Business Systems Manager, this position of Business Systems Analyst (ERP/iSeries) is responsible for supporting, maintaining, and enhancing the company's ERP system, primarily Infor XA, within a manufacturing environment. This role requires strong ERP functional knowledge, hands-on experience with iSeries (AS/400) system administration and CL Commands, RPG programming concepts, and proficiency in SQL for reporting and data analysis. The position plays a key role in optimizing ERP modules across Finance, Engineering, Purchasing, and MRP, while also supporting integrations, maintaining data integrity, and driving process improvements in collaboration with business and IT stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES: ERP System Administration & Support: Provide technical support and troubleshooting for ERP (Infor XA preferred) and iSeries environments. Manage ERP system configurations, user access, and security protocols. Coordinate and execute ERP upgrades, patches, and system enhancements with minimal disruption to business operations. Develop and maintain SQL queries and reports to extract, analyze, and present business-critical data. Support integrations between ERP and ancillary applications, including EDI interfaces and automation of repetitive IT tasks. Business Process Improvement & Analysis: Analyze current business processes to identify inefficiencies and recommend ERP enhancements. Customize and optimize ERP modules for Finance, Engineering, Purchasing, and MRP to improve operational efficiency. Collaborate with end-users to gather and document business requirements and translate them into system solutions. Conduct independent and user-driven system testing to ensure functionality and stability. Strong problem-solving and analytical skills to troubleshoot complex system issues. Design ERP dashboards and reports to support decision-making. Project Management & Implementation: Participate in ERP-related projects across multiple locations, ensuring alignment with business needs. Collaborate with cross-functional teams and vendors to define requirements, test solutions, and implement system enhancements. Assist in planning, managing and executing ERP implementation and migration projects. Ensure projects remain on schedule and within scope while providing regular status updates. Training & User Support: Provide end-user training and create documentation to support best practices. Assist employees in troubleshooting and resolving ERP-related issues efficiently. Maintain structured documentation of IT processes, system changes, and troubleshooting guidelines. Data Integrity & Compliance: Implement security best practices, ensuring that data is protected, and that user roles and permissions align with company policies. Ensure data integrity within the ERP system by performing regular Separation of Duty (SOD) audits. Ensure security policies are adhered to. iSeries Administration & Support: Hands-on experience with iSeries CL commands, administration, and troubleshooting. Maintain helpdesk tickets according to department standards. Willing to work flexible hours. Travel as required for ERP projects. Provide 24/7 on-call support when needed. Perform additional duties as required within or outside of job scope. EDUCATION AND EXPERIENCE: Bachelor's Degree in Information Technology, Management Information Systems, or a related business field. Minimum 5 years of experience working with ERP, Infor XA preferred, in a manufacturing environment. Proficient in SQL queries and data analysis. Proficiency in iSeries system administration and CL command execution. Familiarity with RPG programming concepts to support system-level tasks and troubleshooting. Excellent project management skills with the ability to handle multiple priorities. Effective communication skills to collaborate with business users and IT teams. Self-motivated and detailed with an ability to work independently and collaboratively in a team environment.

Senior Infrastructure Systems Engineer and Architect About the opportunity Adecco is happy to present the following opportunity with an established enterprise. This senior, hands on role keeps the lights on today while shaping where the platform goes next. You will steady day to day operations and lead modernizations across servers, virtualization, storage, networking, and cloud. Automation is a big theme. What you will tackle • Keep a hybrid environment healthy across Windows and Linux, VMware based virtualization, and enterprise storage and networking • Troubleshoot tough incidents, drive root cause, and put long term fixes in place • Design and deliver improvements that boost reliability, performance, security, and cost efficiency • Support cloud workloads in AWS or Azure and connect them cleanly to on premises systems • Automate repetitive work with scripting and infrastructure as code • Partner with application, security, and operations teams and share best practices with junior engineers • Lead and contribute to upgrades, migrations, and refresh projects with solid change control and documentation What you bring • Senior level enterprise infrastructure background working across Windows Server and Linux • Strong VMware experience with vSphere and related tooling • Solid grounding in storage, backups, and disaster recovery in an enterprise setting • Networking fundamentals TCP IP, VLANs, DNS, DHCP, routing, firewalls, and cloud networking concepts • Hands on automation using tools like PowerShell or Python and IaC platforms • Comfortable owning both operations and project work in a global environment • Bachelor's degree in a related field or equivalent experience Nice to have • Experience in large, multi site environments • Familiarity with monitoring and observability platforms Why this role • High ownership and visibility • Real runway to modernize, automate, and improve reliability Equal Opportunity Employer How to apply Apply directly to ************************ with your resume and a short note on relevant experience.

Job Title: (Network - Data Center Engineer) About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description Position: Network - Data Center Engineer Location: Dearborn, MI Duration: Long term project - open ended Pay rate: $45-$51 with all benefits Description: Lead design and implementation planning for Data Center LAN projects: o Communicate with various Server Hosting, Mainframe and Storage teams to understand network connectivity requirements; encourage compliance with Data Center standards o Design network (logical, physical) according to approved standards; consult with Network Engineering team as appropriate if customer requirements don't align with standards o Arrange space and power with Data Center Facilities team o Maintain bill-of-materials; order network hardware and cabling following purchasing process/policies; approve payment of invoices o Plan changes to network configurations in accordance with standards and following change control process/policy; plan associated DNS configuration changes o Coordinate hardware, cabling and configuration tasks with Network Operations o Create logical network drawings and change control documents o Attend change control meetings to present project information and resolve implementation issues o Manage project resources/timing and communicate plans to stakeholders. Create network design and process documentation in various formats (drawings, spreadsheets) Coordinate Network Refresh projects (Cisco L2/L3 and ACI switches). Monitor software updates/bugs/patches (Cisco NXOS and ACI); implement approved code updates Coordinate with Network Engineering to test new network designs, hardware, code updates, etc. Primary Skills Required: Extensive knowledge of Cisco IOS, NXOS, ACI Extensive knowledge of Cisco L2/L3 switch technologies. In depth knowledge of Ethernet switching (1G, 10G, 40G, 100G) Knowledge of basic networking and IP protocols. Working knowledge of Microsoft Office, Visio, Excel and Sharepoint applications. Strong project management skills, organization skills, personal discipline, interpersonal relationship skills and communication skills (written and oral) Additional Skills Preferred:Strong process mindset - ability to follow and create effective and sustainable processes Design, configure, and maintain Cisco NCS DWDM optical transport systems (e.g., NCS 2000/4000 series), Develop and document procedures for Cisco NCS DWDM optical network maintenance and repair. Perform testing and validation of Cisco NCS DWDM optical technologies in a dedicated lab environment. Perform network upgrades, expansions, and hardware refresh Conduct troubleshooting and root cause analysis for network switching/routing and optical issues Work with vendors for hardware/software upgrades and issue resolution Ensure compliance with operational standards and security policies Experience Preferred: Cisco Certifications (CCNA, CCNP) Other technical or project management certifications (e.g. RCDD, PMI) Location: (Dearborn, MI) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.” It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at ************ Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain's Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan

Are you looking to work for a company that provides an innovative work environment, and your voice is heard? We are looking for an Enterprise Systems Engineer to work in Metro Detroit. This is a hybrid role that will require the engineer to be onsite two days a week. This is a direct hire opportunity. The Enterprise Systems Engineer will conduct a wide range of regional support and implementation activities for servers, storage, networks, and applications, focusing on cybersecurity standards and Information Technology Infrastructure Library (ITIL) best practices. This role involves designing, developing, and implementing solutions to resolve server, storage, and network issues, using project management and process building methods to align with IT security policies. Additionally, the role will collaborate with regional IT teams, internal departments, external vendors, and stakeholders to ensure system integrity and performance. Major Duties/Responsibilities Top duties or activities in a given year. Not all tasks/steps performed are listed. Implement and maintain network security measures, including firewalls, intrusion detection systems, VPNs, MFA, and the latest password and data protection strategies to prevent and detect unauthorized access and cyber threats. Investigate the suitability, assist with the design, and coordinate the implementation of effective monitoring, maintenance, integration, and automation processes for server, storage, and network infrastructure, ensuring network reliability and availability. Communicate and collaborate with regional IT teams, NSNA internal departments, external vendors, and other stakeholders to analyze requirements and make recommendations to IT leadership for the design and implementation of robust security measures and solutions aligning with IT strategic initiatives. Contribute to the development and testing of disaster recovery plans to ensure rapid recovery of IT services in the event of a major incident. Provide guidelines and assist Enterprise Systems Administrators in troubleshooting complex issues, performing system maintenance and upgrades, and supporting end-users with escalated tickets. Participate in incident response activities, helping to identify, contain, and remediate security incidents and system outages Assist the IT Service Delivery team as an escalation point for technical support, user access management, and guidelines for supporting applications such as M365, SharePoint, line-of-business applications, and others as required. Maintain accurate records of system configurations and changes, ensuring consistency and compliance with configuration and change management standards. Ensure infrastructure systems comply with ISO 27001 and TISAX controls, and participate in continuous improvement activities involving policies, procedures, and user guide development to ensure standardization. Stay up to date with and investigate new developments and trends in technology solutions related to infrastructure and cybersecurity. Required Education Bachelor's degree in Computer Science, Information Technology, or related experience. CCNA or CCNP certification is a plus. Related Experience: 7+ years of experience in IT with 3-5 years of experience in IT infrastructure, network security, or a related field. Proven experience in implementing and managing network security measures, including firewalls, intrusion detection systems, VPNs, MFA, and data protection strategies. Hands-on experience with server, storage, and network infrastructure monitoring, maintenance, integration, and automation processes. Experience in developing and testing disaster recovery plans and participating in incident response activities. Experience with hypervisor and VDI solutions in a hybrid cloud environment, including deployment, management, and troubleshooting. Strong knowledge of cybersecurity standards and ITIL best practices. Proficiency in managing and troubleshooting complex IT systems, including servers, storage, and networks. Familiarity with ISO 27001 and TISAX controls and compliance requirements. Expertise in supporting applications such as M365, SharePoint, and other line-of-business applications. Technical proficiency in hypervisor technologies (e.g., VMware, Hyper-V) and VDI solutions (e.g., Citrix, VMware Horizon). Excellent communication and collaboration skills to work effectively with regional IT teams, internal departments, external vendors, and stakeholders. Strong analytical and problem-solving abilities to design and develop solutions for IT infrastructure issues. Project management skills to coordinate and implement IT security policies and processes. Ability to stay up to date with the latest developments and trends in technology solutions related to infrastructure and cybersecurity.

Please, review and apply for this position through the QCI system following the link below (Copy and Paste): http://bit.ly/1AQnbLY *You can apply through Indeed using mobile devices with this link. Job Description The Windows System Engineers play a critical role in the design, implementation and administration of our Windows systems. System Engineers ensure the stability, integrity, and efficient operation of the messaging systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.You must have USA/Canadian Citizenship or your Green Card/EAD. Responsibilities: Install, configure and maintain Microsoft Active Directory Oversee and troubleshoot OS and applications using OS-based, resource kit, and third-party tools Support a multi-server web farm running IIS 7.x, hosting multiple .NET based applications Utilize enterprise tools to manage, monitor and secure large enterprise data center environments Troubleshoot problems and quickly resolve issues Analyze failures to minimize outages and interruptions Requirements: Experience working with Microsoft Active Directory, including the design, implementation, and overall architecture of Active Directory Bachelor's degree in computer science or similar technical subjects, or at least three years of related work experience Proven experience performing server systems design, implementation and administration Proven experience with server class hardware from a major OEM (Dell, IBM, HP, etc.) and Windows server operating systems (2003, 2008, 2008 R2, 2012) Proven experience working with 64-bit x86 based hardware and 64-bit Windows operating systems Ability to script and develop using .Net, Powershell, VBScript and related systems Ability to implement solutions utilizing Microsoft technologies such as Windows Clustering, IIS 7.x, 8.0, DFS, SQL Server 2008, 2008 R2 and 2012, SharePoint 2007/2010, etc. Additional Information All your information will be kept confidential according to EEO guidelines.

The superior engineering, workmanship, and overall quality of Ross Design™ products have kept us at the forefront of manufacturing since 1989. We work hard to exceed expectations in the quality and durability of our products. Most importantly, Ross Design™ strives to add value to our customer's products through innovative design and state of the art manufacturing processes. We, along with the rest of the world, are working to make the new hybrid work environment successful for our team and our clients. Keeping everyone safe, finding ways to be flexible, while providing a good work/life balance and at the same time meeting our clients IT support needs is very important to our company. Joining our team in a technical capacity you'll also be able to contribute your ideas for ways to improve our workflow in a new hybrid work environment, which has become our model for the foreseeable future. Job Description We are currently hiring Help Desk/Junior System Administrator. This is a position where you will be the first line of support to solve problems and provide remote and on-site support for multiple Robust clients. This position requires flexibility, patience, problem solving, and business savvy. Essential Duties and Responsibilities: Build and maintain great relationships with our clients Maintain and manage hardware and software on desktops, laptops, mobile devices, and other related equipment in PC and Mac environments Daily interaction with our internal CRM for ticketing and tracking time and expenses as they occur Perform basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Utilize remote monitoring and management system Document EVERYTHING. Timely communication with customers - responding to support requests, keeping them informed of incident progress, notifying them of impending changes or agreed outages, etc. Proven good judgment and problem solving skills, including escalating issues and problems as appropriate to ensure speedy resolution Qualifications Technical Skills and Knowledge Troubleshooting skills for PC/Mac/Mobile devices (iOS and Android) Microsoft Office TCP/IP networking and DNS Windows Server experience, including Active Directory Windows and Mac OS's Backup and disaster recovery solutions Security solutions and best practices Phone system configuration and troubleshooting Interpersonal Skills Must be a people-person to get hired here Excellent communication skills, both verbal and written, technical and non-technical Strong organizational skills; ability to balance priorities at multiple locations Excellent documentation skills and comfortable with Visio Critical thinking skills with problem-solving abilities Ability to present ideas in user-friendly language Ability to build and extend existing client relationships Additional Information Why Work Here? Great teammates, great clients, exploring new technology, great training, advancement opportunities We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

Nikon Metrology is seeking an IT Administrator who will be responsible for maintaining the company's IT network, servers, security systems as well as user endpoints such as laptops and mobile devices. Supporting the local organization, both onsite and remote, across all NMI offices, by investigating and diagnosing network problems, collecting IT usage statistics, performing routine configuration and installation of IT solutions and providing technical support and guidance to end users. LOCATION: Brighton, MI WHY NIKON METROLOGY? You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. KEY AREAS OF RESPONSIBILITY: Will include, but not limited to the following: Technical Support & Troubleshooting Diagnose and resolve issues with computer hardware, software, and network connectivity. Respond to user inquiries and provide technical support. Guide users through step-by-step solutions to common problems. System & Software Management Install, configure, and maintain operating systems, applications, and other software tools. Manage user accounts, permissions, and security settings. Perform system updates and deploy new hardware and software to users. IT Infrastructure & Maintenance Execute operational tasks related to IT infrastructure projects supporting business operations and security. Monitor and maintain servers, storage, and other IT infrastructure components. Implement and manage data backup (local & offsite) and recovery solutions. Communication & Documentation Log and prioritize support requests using a ticketing system. Create and maintain knowledge base articles and technical documentation. Communicate clearly and empathetically: with both technical and non-technical users. Escalate complex issues to other team members or external support providers End user focus Ensure a high level of end user satisfaction by providing timely and efficient support. Follow up with users to ensure that issues are resolved to their satisfaction. Gather and relay feedback. QUALIFICATIONS ESSENTIAL: Required Knowledge, Skills, and Abilities: Minimum of two (2) to four (4) years prior experience with providing workstation support The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service required Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer skills required. A sense of urgency and a commitment to timely completion of projects. Attention to detail along with commitment to quality and confidentiality Full professional proficiency in English, written and spoken. Certificates, License, Registrations: Associate's degree in Computer Technology or related field. Certifications DESIRABLE: Certifications such as MCSE /CompTIA A+ / Network+ / Security+ or Microsoft 365 Certified TECHNICAL COMPETENCIES: Operating Systems: Proficiency in troubleshooting, configuring, and maintaining Windows 10 and 11, Windows server 2016, 2019 and 2022. Hardware & Software : Ability to diagnose, resolve, and install issues with computers, servers, printers, mobile devices, and various applications. Networking : Knowledge of network principles, including TCP/IP, DNS, DHCP and firewalls for network setup and troubleshooting. IT Service Management (ITSM): Knowledge of frameworks like ITIL and relevant tools. Security : Understanding and implementing cybersecurity best practices, including managing firewalls, security measures, and data security. Active Directory & Group Policy : User account management, group management, OU management, Group Policy Object (GPO) configuration, deployment, and troubleshooting Microsoft Office 365 and other common desktop applications Awareness of all mainstream mobile technologies (Apple) Remote Support : Experience using remote access tools for efficient user support WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS Occasional business trips to other NM sites This role may involve working in server rooms or technical environments with controlled temperatures and noise from equipment. Must be able to sit or stand for extended periods while working at a computer. Occasional lifting of equipment (up to 25 pounds) such as servers, monitors, or networking hardware. Manual dexterity required for using tools, keyboards, and other IT equipment HOW WE TAKE CARE OF OUR TEAM CULTURE SPIRIT Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize, to inspire each other and keep our community strong and close inside and out of the office. WORK-LIFE BALANCE We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! PERSONAL DEVELOPMENT We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. AMAZING MEDICAL BENEFITS & PERKS We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or therein after referred collectively as “protected veterans”.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $20.50/Hour

Job title: IT Field Technician Duration: 12+ months Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital. Note: Must live within a 30-minute commute to Rochester, MI Principal Duties and Responsibilities: Participates in providing support to customers by resolving semi-complex technical account and connectivity problems. Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas. The IT Technician performs semi-complex work within technical or paraprofessional area. Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Documents and refers complex, unusual problems to other support teams. Required Skills & Experience: Must have 2-3+ years of IT Field Support experience (Client/customer facing) One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required. Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms. Preferred Skills & Experience: Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred. ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred Education: HS Diploma or equivalent. Preferred education: Associates degree, bachelor's degree or 2 years of vocational technical training preferred.