Systems administrator jobs in San Juan, PR - 47 jobs

Responsibilities Responsible for coordinating, implementing, and documenting contracts and benefits in information systems, ensuring compliance with contractual terms and proper account configuration. The role includes comprehensive management of technical and operational documentation, administration of technological environments (including AIX), interface development, and continuous process improvement. Additionally, it provides support in eligibility, software testing, code debugging, and change control, guaranteeing traceability and knowledge base updates. Requires interaction with multiple departments and clients to ensure effective implementation and service quality. Essential Responsibilities and Tasks: * Documentation and assembly of all information related to the terms, services, and benefits to be implemented in the information systems completed in the "CIG" for each account/contract. * Implement accounts by creating benefits and ensuring that contractual terms are properly established, including associated groups, contract numbers, and everything required for the proper functioning of contracts in the system. * Coordinate, direct, and conduct contract implementation meetings, ensuring that all departments understand the services contracted for each account implemented. * Keep all documentation of active contracts up to date in an organized and accessible manner for management reference. * Guide staff in relation to account management and services to the insured. * Collaborate in the process of adding new CMS codes for Advantage accounts in conjunction with staff from the Claims and Provider Departments. * Provide support to the eligibility process. * Notify your supervisor of relevant situations related to Health Suite. * Interact with RAM customer support in situations related to Health Suite. * Provide systems administration support for the AIX environment, including daily operations, hardware and software installation and configuration, performance management and troubleshooting, space management, and backups. * Work on developing interfaces for new clients in Health Suite. * Research, identify, and prototype new or improved processes/procedures for performing support activities, including underlying tools and software products. * Document IT department Standard Operating Procedures (SOPs). * Maintain technical documentation for newly developed internal applications. * Manage and organize change control documentation in compliance with internal policies. * Ensure that each project or implementation includes complete documentation prior to deployment. * Provide support to the team in code testing and debugging minor issues. * Participate in any task that is necessary for the Department or Company. Qualifications * Bachelor degree in business administration with a concentration in computer science. * Experience: Two years or more of experience in the field of healthcare and/or computer science * Fully bilingual

Are you FIS We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS? About the role As a Systems Administrator, your team will maintain the critical server infrastructure that allows us to advance the way the world pays, banks and invests. You'll be responsible for deploying new technologies as well as ensuring system performance. What you will be doing * Supporting messaging services and maintaining a secure environment. * Proposing and implementing system enhancements. * Monitoring system usage and performance and troubleshooting issues. * Assisting with hardware and software upgrades or repairs. What you will need * Knowledge of multiple operating systems and related utilities and hardware. * Experience with storage management, TCP/IP, network monitoring and tools. * A bachelor's degree in a technical discipline or the equivalent experience. What we offer you * Flexible and creative work environment * Diverse and collaborative atmosphere * Professional and personal development resources * Opportunities to volunteer and support charities * Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

**Your Future Evolves Here** Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. **What You'll Be Doing:** The SaaS Administrator is responsible for managing the full lifecycle of SaaS applications across the organization. This includes discovering, optimizing, securing, and governing SaaS usage to maximize business value and ensure compliance. This role also supports administration functions of enterprise platforms including Jira, Confluence, Jira CMDB, Statuspage. **Key Responsibilities:** + Manage the SaaS life cycle: discover SaaS usage, manage SaaS configuration policies, optimize SaaS entitlements, automate SaaS-related employee onboarding and offboarding processes, measure and publish reports on SaaS usage and costs for IT leadership + Collaborate with digital workplace engineering & security teams to establish and document SaaS configuration, security controls, compliance requirements and processes to continually identify vulnerabilities in configuration and noncompliant usage of SaaS apps + Administer and optimize Atlassian platforms (Jira, Confluence, Statuspage, Jira CMDB, JSM Operations, Atlassian Analytics), including migrations, workflow analysis, automation, and integration of third-party apps + Integrate SaaS and enterprise platforms to enable and streamline IT processes (e.g., ITSM, IAM, ITAM) and business workflows, facilitating tool adoption by understanding stakeholder requirements, managing implementations, and conducting testing and User Acceptance Testing (UAT) + Produce usage reports and perform system health checks + Engage with vendors' support teams to resolve platform issues + Create and communicate knowledgebase articles to support IT staff and minimize support overhead + Ensure that the needs of all customers are met accurately and in a timely fashion, as documented in team Service Level Agreements (SLAs) + Continue to improve technical expertise through research and identification of new processes and technical alternatives to resolve problems and/or implement continuous improvement + Adhere to and advocate all requirements of IT Privacy and Security Policies and Procedures + Participate and contribute to project and team meetings. Transfer knowledge, share expertise, and continuously mentor and collaborate with other members of the team **Required Qualifications:** + Bachelor's degree in IT or related field + 3+ years of experience in IT operations, SaaS administration, and supporting datacenter and cloud-based Atlassian applications (Jira, Confluence, Crowd) + Strong analytical, problem-solving, collaboration, and documentation skills + Familiarity with ITSM, IAM, CMDB systems + Experience working with audit, privacy, and security requirements, including SOC2, and HIPAA + Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic + Must be very detail-oriented, organized and able to work independently to support multiple complex projects simultaneously in a fast-paced environment + Experience with automation/scripting tools (e.g., PowerShell, Bash, Python) is preferred + Ability to learn new technologies and explain technical issues to diverse audiences is preferred + Relevant certifications, such as ITIL Foundation Certification and Atlassian cloud certifications, are preferred To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. **Technical Requirements:** We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ************************** **for further assistance.** The expected base salary/wage range for this position is $88,000 - 105,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Desktop Support Specialist to join our Operations team! MetTel is seeking a bright, highly motivated individual to join our award-winning team as a Client Experience Agent Tech (Desktop Support Specialist). Client Experience Agents answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products MetTel offers and will be responsible for assisting them online and over the phone. Agents will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve MetTel processes and or service offering. ROLE AND RESPONSIBILITIES: Installing and configuring computer systems Diagnosing and solving hardware/software faults Setting up new users with accounts within the MetTel systems and resetting passwords. Providing new users with access to secured resources This job includes investigating and collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Responds to complex technical problems/issues related to hardware, software, and networking via email and phone. Able to simultaneously support numerous customer bases with separate policy, procedural and ticketing requirements. Assists customers by remotely diagnosing problems and providing resolutions for technical and service-related issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Monitors and tracks issues to ensure accurate resolution. Escalates more complex customer technical issues to senior level support DESIRED QUALIFICATIONS: Technical Expertise - Proficient in installing, configuring, and troubleshooting computer systems, hardware, and software. Account & Access Management - Experience setting up user accounts, resetting passwords, and granting secure resource access. Networking & Connectivity - Ability to diagnose and resolve issues related to networking, VPN, and connectivity. Remote Support Skills - Skilled in providing remote assistance for technical and service-related issues using troubleshooting tools. Customer Service Orientation - Strong communication skills to educate and advise customers within procedural guidelines, ensuring complete solutions. Analytical & Problem-Solving Ability - Adept at identifying recurring issues, monitoring resolutions, and escalating complex problems when necessary. Process Improvement Mindset - Ability to collect IT usage data, make recommendations for system improvements, and contribute to company projects. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45k - $55k depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #HelpdeskSupport, HelpdeskSupport, #troubleshooting, troubleshooting, #Connectivity, Connectivity, #Networking, Networking, #ComputerSystems, ComputerSystems, #HardwareSupport, Hardware Support, #SoftwareSupport, Software Support, #DesktopSupport, Desktop Support, #PuertoRico, Puerto Rico MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************

**Where you'll work** : US (remote) As a Salesforce Administrator Team Lead, you will play a key role in supporting, configuring, and maintaining our Salesforce environment to enable productivity across Sales, Marketing, Finance, and Customer Success teams. You will collaborate with stakeholders to optimize processes, resolve issues, and help drive adoption of the Salesforce platform. **Your Day to Day** **As a** **Salesforce Administrator Team Lead you would be working on:** + Administer and support Salesforce Sales Cloud, Service Cloud, and CPQ, including user management, permissions, roles, and security settings. + Configure and maintain objects, fields, formulas, validation rules, routing rules, page layouts, product & price rules, approval flows, etc. + Create and maintain reports and dashboards to enable data-driven decision-making. + Partner with stakeholders to gather requirements, document processes, and implement approved changes. + Support user onboarding and provide ongoing user training and documentation in addition to troubleshooting and resolving issues experienced by our end users. + Perform regular system audits and prepare for Salesforce releases, as well as stay up-to-date with new Salesforce features and best practices. + Assist with testing, deployment, and release management. + Serve as a mentor, escalation point, and subject matter expert for the Salesforce admin team. + Monitor team performance metrics and champion efficiencies. + Consolidate and communicate trends or issues from the admin team to BA/Dev groups. + Help steer Salesforce roadmap, process improvements, and cross-functional projects. **What We're Looking For** **As a** **Salesforce Administrator Team Lead, your background will look like:** + 3+ years of experience as a Salesforce Administrator. + Salesforce Administrator (ADM 201) Certification preferred. + Familiarity with Salesforce objects, automation, security, and reporting. + Strong customer service skills. + Experience with debug logs. + Experience working cross-functionally and managing multiple priorities. + Experience extracting, inserting, and updating Salesforce data via an API tool (Data Loader, Workbench, etc.). + Experience with marketing or sales tools integrated with Salesforce is a plus. **What We Offer** At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team: + Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs + Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days + Tuition and reading reimbursement programs to support your continuous learning and professional growth + Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching + Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact. + Registered Retirement Savings Plan (RRSP) to help you plan for your future + Gym reimbursement programs to encourage your physical well-being + Access to telemedicine services for convenient healthcare support + GoTo performance bonus program to celebrate your impact and contributions + Monthly remote work stipend to support your home office expenses At GoTo, you'll find the flexibility, resources, and support you need to thrive-at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. **Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits. Annual Base Salary Range: $126,900.00 - $0.00 _The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits._ At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible. GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

We are at the forefront of developing cutting-edge AI solutions that push the boundaries of machine learning, LLM applications, and agentic AI. Our team builds real-world AI systems and deploys scalable, production-ready solutions across Oracle's enterprise customers. We are seeking a highly skilled **AI/ML Infrastructure Engineer** to design, build, and support the systems, tools, and cloud services that power large-scale machine learning and agent-based workflows. In this role, you will leverage your expertise in distributed systems, cloud-native platforms, and software engineering to enable applied scientists to train, evaluate, and deploy state-of-the-art AI models efficiently and reliably. You will collaborate across infrastructure, platform, and applied science teams to deliver secure, high-performance, and scalable infrastructure that accelerates AI innovation. **Responsibilities** **Key Responsibilities** + Design, deploy, and operate infrastructure components-including cloud compute, distributed systems, and data storage-to support AI/ML model training, evaluation, and deployment. + Build automation pipelines for provisioning, configuring, and monitoring AI/ML infrastructure using Terraform, Docker, Kubernetes, and related tools. + Optimize resource utilization and performance through cluster tuning, caching, data preprocessing, and system-level performance enhancements. + Troubleshoot and resolve complex issues in distributed computing environments, ensuring high availability, reliability, and scalability. + Enforce strong security and compliance standards through access control, vulnerability management, and encryption best practices. + Partner closely with applied scientists, platform engineers, and cloud infrastructure teams to gather requirements and deliver frictionless ML workflows. + Produce clear and comprehensive documentation for infrastructure, APIs, designs, troubleshooting, and best practices. + Stay current with emerging trends in AI infrastructure, agent frameworks, HPC systems, and cloud-native technologies; evaluate and integrate them where appropriate. **Required Qualifications** + 4-7 years of software engineering experience focused on backend systems, distributed systems, or AI/ML applications. + Hands-on experience with Docker and deploying containerized applications in Kubernetes environments. + Strong Linux administration skills, including shell scripting, package management, troubleshooting, and performance tuning. + Proven experience designing or managing infrastructure for AI/ML or HPC workloads. HA, Failover, Cross-Region DR + Expertise with at least one public cloud (OCI, AWS, Azure, GCP) and willingness to specialize in OCI. + Excellent communication skills, particularly in distributed and asynchronous team environments. + Demonstrated ability to own problems end-to-end and collaborate effectively with internal teams and external customers.. + Knowledge of DevOps and CI/CD pipelines. **Additional Skills** + Strong research and evaluation capabilities for new technologies and approaches. + Advanced understanding of applications, server technologies, network routing, and security. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Req number:** R6931 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Network Administrator ready to take us to the next level! If you have network configuration, management, and troubleshooting expertise, along with experience working with small-business class firewalls, switches, and wireless access points, and are looking for your next career move, apply now. **Job Description** We are looking for a Network Administrator to monitor and maintain network infrastructure, ensuring optimal performance and security. This position will be Full-Time and Remote, **candidates must be located in either Pacific or Mountain Time Zones** . **This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.** **What You'll Do** + Monitor and maintain network infrastructure, ensuring optimal performance and security + Respond promptly to network-related tickets and escalations, providing effective solutions + Configure and manage small-business class firewalls, switches, and wireless access points + Perform network troubleshooting to diagnose and resolve network issues + Implement network changes and upgrades, ensuring minimal disruption to services + Collaborate with other IT professionals and departments to optimize network performance + Document network configurations, changes, and procedures **What You'll Need** Required: + Minimum of 5 years of experience working with small-business class firewalls, switches, and wireless access points + Strong experience with Ubiquiti products is highly beneficial + Proficiency in network configuration, management, and troubleshooting + Solid understanding of network security principles and practices + Excellent problem-solving skills and the ability to work under pressure + Strong communication skills, both written and verbal + Ability to work independently in a remote setting, while maintaining collaborative team relationships Preferred: + Relevant certifications such as CCNA, Network+, or equivalent + Experience with network monitoring tools and software + Familiarity with cloud networking solutions **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor \#LI-NA1 **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. $65,000 - $75,000 per year The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Remote Travel 25% of the time Job Description * Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. * Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability. * User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems. * Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning. * Change Implementation: Implement changes to storage and backup configurations and settings as required. * Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems. * Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance. Key Responsibilities * Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. * Incident Management: Respond to and resolve storage and backup-related incidents and outages. * Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades. * Change Management: Implement changes to storage and backup configurations and settings as required. * User Support: Provide support to users, including troubleshooting and resolving access issues. * Reporting: Generate reports on storage and backup performance, incidents, and capacity planning. Required Skills: Technical Skills: * Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). * Strong knowledge of storage and backup administration. * Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. * Familiarity with automation tools and scripting languages: Python, Bash. * Understanding of backup and recovery strategies. * Knowledge of storage security best practices. Soft Skills: * Excellent problem-solving and analytical skills. * Strong communication and collaboration abilities. * Ability to work in a fast-paced, dynamic environment. * Attention to detail and a proactive approach to storage and backup management. * Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc. Basic Qualification * 5+ years of Storage and Backup experience in a global enterprise environment. * Ability to work in a 24x7 on-call after hour rotation environment. * Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts. * High school or equivalent diploma. The base compensation range for this role in the posted location is: $ 66,810 - $ 191,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Company: Island Finance With over 66 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Additionally, it has a comprehensive distribution network with 46 branches, a call center, and an advanced Internet banking service available at ********************** Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best. We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. There is one thing that remains unchanged, and that is that sixty-five years later, we are still here... We deeply appreciate your support and reaffirm our commitment. That's why with us... ¡¡Yes, you can!! General Job Summary Responsible for the operational phase of the institution's voice and data communications, ensuring high availability, performance, and security across all branches, departmental offices, and cloud services. Operates and optimizes LAN/WAN/SD‑WAN, enterprise Wi‑Fi, Internet/MPLS/LTE links, VPN (site‑to‑site and remote access), IP telephony/SIP/UC, and secure connectivity with cloud providers (OCI and AWS). Ensures policy compliance, audit support, and continuous improvement under ITIL practices and cybersecurity best practices. Essential Function and Responsibilities Network & Communication Specialist (including Fortinet and SD‑WAN) Routing and switching (BGP/OSPF, VLAN, QoS), enterprise Wi‑Fi, and communications links (Internet/MPLS/LTE). Responsible for operational functions for the Fortinet firewalls/IPS (FortiGate), security policies and profiles, and management/analytics platforms (FortiManager/FortiAnalyzer). Monitor and manage load balancers, Wi‑Fi controllers, ADC, and segmentation (VLANs, NAC/micro‑segmentation). Maintain core services: DNS, DHCP, NTP, IPAM, and IP addressing/segment control. Cloud Connectivity & VPN (OCI and AWS) Support the design, operation, and optimization of secure connectivity with OCI and AWS via IPsec VPN, SSL VPN, and, when applicable, dedicated links (e.g., FastConnect/Direct Connect). Ensure routing, security, and resilience (HA, failover, periodic switchover tests) for interconnection with clouds and data centers. IP Telephony / SIP / Collaboration Support the administrator in the VoIP/UC platforms, SIP trunks, SBC, and call routing; enforce QoS to guarantee voice quality (jitter, latency, loss, MOS). Coordinate integrations with contact center/IVR and collaboration services; ensure recording and retention per policy Monitoring, Operations & Incident Response Monitor performance and capacity with NPM/NTA/SNMP/NetFlow/Syslog; set proactive thresholds and alerts. Handle incidents (Tier II/III), execute root‑cause analysis and remediation plans, reducing MTTR and recurrence. Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows. Monitoring, Operations & Incident Response Monitor performance and capacity with NPM/NTA/SNMP/NetFlow/Syslog; set proactive thresholds and alerts. Handle incidents (Tier II/III), execute root‑cause analysis and remediation plans, reducing MTTR and recurrence. Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows. Handle incidents (Tier II/III), execute root‑cause analysis and remediation plans, reducing MTTR and recurrence. Manage patching, changes, and releases following formal change controls (ITIL) and maintenance windows. Security, Compliance & Audits Apply network security controls (hardening, segmentation, privileged access, secure VPNs, lists/objects) and maintain audit evidence. Support internal/external and regulatory audits, address findings, and implement corrective action plans. Ensure adherence to corporate security policies and financial‑sector regulations. Business Continuity & DR/BCP Support the Administration in the implementation and testing of HA, link redundancy, alternate routes, and failover mechanisms for critical services. Participate in DR/BCP exercises, validating secure connectivity to critical services in OCI and AWS. Vendor & Cost Management Support the management of carriers/ISPs, OEMs (incl. Fortinet), and MSPs: contracts, SLAs, escalations, billing, and reconciliations. Support as required in proposal evaluations (RFP/RFQ) and recommend cost‑effective modernizations and optimizations (licenses, links, equipment). Documentation & Continuous Improvement (BAU) Maintain up‑to‑date HLD/LLD diagrams, inventory, and operating procedures. · Review and present proposal for updates, implement updates, improvements, optimizations, and new controls as part of BAU. · Provide technical training to the Service Desk and related teams. Requirements Bachelor's degree in engineering (Computer/Telecommunications/Electrical) or Computer Science, or equivalent experience. 3+ years administering multi‑site networks and communications in regulated environments (financial, telecom, healthcare, or similar). Proficient knowledge of communication and network concepts and protocols. Knowledge of equipment used in networks and monitoring tools. Fortinet NSE 4/7 or higher; Cisco CCNA/CCNP; CompTIA Network+/Security+; ITIL v4 Foundation. Cloud certifications with networking emphasis: AWS (Advanced Networking/SAA), OCI (Networking/Architecture). Network Protocols & Topologies: Knowledge of core for designing and troubleshooting network architecture. Hardware Configuration & Management: Experience with major vendor equipment, including routers, switches, firewalls, and wireless access points, is a must. Network Security: Knowledge and experience in implementing and managing robust security measures, including firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS), access controls, and vulnerability management. Virtualization & Cloud Networking: Strong understanding of virtualization technologies and experience with cloud platforms like AWS or Azure to manage scalable and hybrid network environments. Voice and Data Communications: Knowledge of unified communication systems, including Voice over IP (VoIP), SIP trunks, and video conferencing solutions, is often required. Operating Systems: Experience in managing servers on various operating systems, including Windows Server and Linux, for effective network management. Bilingual (Spanish and English). Customer-focused and service-oriented. Strong verbal, written, and negotiation skills to retain the existing customer base. Experience in routing/switching (BGP/OSPF/STP/VLAN), firewalls/IPS (preferably Fortinet/FortiGate), VPN (IPsec/SSL), SD‑WAN, enterprise Wi‑Fi, and VoIP/SIP/SBC/QoS. Hands‑on experience with cloud connectivity (OCI and AWS: VPC/VNet, VPNs, routing, security, dedicated links). Proficiency with monitoring tools (SNMP, Syslog, NetFlow/IPFIX, NPM/NTA) and ITIL processes (changes, incidents, problems). Clear documentation (HLD/LLD), analysis, troubleshooting, and effective communication skills (Spanish/English). Availability for on‑call duties, off‑hours changes, and site visits; valid driver's license. Island Finance is an Equal Opportunity Employer Learn more about us at Island Finance and keep updated with our latest job postings at Island Finance Empleos Connect with us! Linkdnl | Facebook

**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are hiring an Automation and Infrastructure Engineer for a full time position. The goal for this position would be to train to take charge of PR in San Juan office and client management. This person can work remote but must be located in PR. Installation of infrastructure of various control systems for clients. Support the design of network and systems administration: domain controllers, user accounts; troubleshoot networking issues; lead network expansion and/or optimization projects for clients. Support projects as the primary controls resource from front end design through commissioning: serve as the interface between stakeholders and contracted support. Author, review and approve deliverables (proposals, drawings, documents, etc.). Work with Senior Automation & Infrastructure engineer/s to support the activities of on -site project resources. Define detailed plan necessary to complete approved projects on schedule and within budget. Support testing and commissioning activities. Participate in the assurance of the deliverable is technically and functionally correct. Develop validation documentation and implement validation plans for control systems. Ensure compliance with ISA S88 industry standards in cGMP environment. Requirements Education: Bachelor's degree in Chemical Engineering, Industrial Engineering, Computer Engineering, Electronics Engineering etc. 5+ years of experience in the lifescience industry. Familiarity of control systems including DeltaV, Rockwell, Siemens, Wonderware, OPC Servers, Thin Clients, etc Previous experience in leading other automation engineers, control engineers, or Infrastructure Engineers.

Responsible for managing organizations' computer systems, including software, hardware and networks. Responsible for designing, installing, and supporting the entire system or may specialize in one area of the computer system, such as security infrastructure or telecommunications. IT Engineers work as part of an IT team and may report to an IT manager, but the majority of their work is completed on their own. According to the Bureau of Labor Statistics, the software development sector, which includes IT Engineers, is expected to grow at an above\-average rate of 17 percent through 2024, adding an estimated 186,600 jobs to this sector during this period. Requirements Minimum of three to five years of experience "}}],"is Mobile":false,"iframe":"true","job Type":"Contrato","apply Name":"Apply Now","zsoid":"664728484","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Tecnologà a"},{"field Label":"Work Experience","uitype":2,"value":"1\-3 años"},{"field Label":"City","uitype":1,"value":"Isla"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00936"}],"header Name":"Information Technology Engineer","widget Id":"451563000000072311","is JobBoard":"false","user Id":"451563000000195003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"451563000002054102","FontSize":"12","google IndexUrl":"https:\/\/psdincpr.zohorecruit.com\/recruit\/ViewJob.na?digest=.AaMNETH9vCrdycgPVjmjsBWQAwc2U0NtH1vsE8AMsU\-&embedsource=Google","location":"Isla","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do"}

Oriental is looking for a seasoned professional with deep expertise in automation, artificial intelligence (AI), and Robotic Process Automation (RPA) to lead the design and implementation of intelligent automation solutions. The Advisor, Information Technology (Solutions Architect) will focus on leveraging platforms such as Robocorp, Sema4.ai, and Microsoft Power Automate to streamline business processes, improve efficiency, and drive innovation through the integration of AI technologies. Position will be working hybrid based in San Juan, PR. Main Duties & Responsibilities Architect and implement scalable automation solutions using Robocorp, Sema4.ai, and/or Power Automate. Collaborate with business and technical stakeholders to identify automation and AI opportunities and define solution roadmaps. Develop reusable automation components and frameworks that align with enterprise architecture standards. Ensure automation solutions are secure, compliant, and integrated with existing systems. Stay current with emerging AI and automation technologies and recommend enhancements to existing processes. Other duties may be assigned. Minimum Requirements Bachelor's degree in Computer Science, Information Systems, or related field required. Five (5) years of experience as a Solutions Architect or System Architect, with at least 2 years in automation and RPA required. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. Hands-on experience with Robocorp, Sema4.ai, and Power Automate required. Strong understanding of API integrations, scripting (Python), and cloud platforms (AWS, Azure, or GCP), required. Excellent communication, problem-solving, and stakeholder management skills required. Knowledge of AI technologies such as large language models (LLMs), intelligent document processing (IDP), and decision automation systems, preferred. Excellent written and verbal communication skills in both English and Spanish, with the ability to explain complex data-driven findings to non-technical stakeholders required #Li-Hybrid WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters #LI-Hybrid

HVAC and Refrigeration Engineer Services • Provide technical expertise in the following systems: heating, ventilation, air conditioning, and refrigeration systems used to control temperature, air quality, and humidity in manufacturing buildings. • Responsibilities may include conducting load calculations, selecting equipment, ensuring energy efficiency, and overseeing installation and maintenance. Ensure compliance with safety and environmental regulations, cGMPs, troubleshoot problems, and collaborate with construction teams. • Collaborate with technical teams to integrate systems seamlessly into the overall building operation. • Incorporate energy-saving strategies and ensure systems comply with energy efficiency standards and environmental regulations. • Supervise the installation and commissioning of new systems. • Diagnose and resolve issues with existing systems to ensure optimal performance and reliability. • Develop maintenance schedules and protocols for existing systems. • Conduct system tests and validation to confirm proper operation. • Prepare detailed reports, cost estimates, and project documentation. • Provide guidance and technical support to maintenance and operations personnel. • Ensure all systems adhere to safety standards, building codes, and industry regulations BS in Engineering (Mechanical / Electrical) 5 years' experience in regulated environment (EHS/GMP) 5-10 years working on HVAC systems Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

...** Electrical systems integration and validation, approve device transmittals, develop vehicle-level logical schematics, conduct design/compatibility reviews, support system-level validation/diagnostics, provide technical support for prototype and pre-production builds. **What You'll Do...** - Develop vehicle-level Logical Schematics - Setup DT Structure in VSEM-GDT Approve the System aspect of the DT. - Ensure Generic Fusing Strategy is being followed - Ensure Generic Grounding Strategy is being followed Development of logical schematics - Execute compatibility review - Assess Systems FMEA - Assess/comply with related system requirements (FEDE) Coordinate TDR prep and follow with Technical specialist at gateways and track tasks via JIRA. **Proto Build (DCV):** - HIL/FDJ Breadboard o Provide configurations only and extraordinary support if needed - DCV Breadboard (E/E pre-build system breadboard) Determine feature configuration of BB (variants) Check BOM to ensure parts are going to be present on BB Configure modules (FCT - Ford Converter Tool or EOL simutlation) Update module SW (getting SW from IVS or JFrog) Functional Testing (quick, point to point testing) VEV DV Breadboard (DCV signoff) Provide Module Configurations (VSCS development) Support Troubleshooting VEV maintains BOM, SW, Issues Tracking VEV executes DV Tests (FEDE) Plant Build Kit (NMPDC, Roush, etc.) (DCV Only, TPV is performed by VEV) Update SW & configure Modules Run Self-test and collect bus query (part number, config, dtc's, etc) Troubleshoot Functional Issues Vehicle Build (DCV Only, TPV is performed by VEV) Troubleshoot Functional Issues Functional Test / KOL (100% module coverage - multiple configurations) Update SW & configure Modules if required Run Self-test and collect bus query (part number, config, dtc's, etc) Pre-Production Builds (i.e. EPT, TT, PP, MP1, MP2, OKTB, PJ1, J1+90) Support Manage Module Software Readiness Document (part of NMP LQOS) and utilize SWBOM to track software revision Support EOL-VSCS testing (DSC/APTL testing) Identify system differences from DCV to TT and update test vehicles Update SW in modules (only using SWCM/IVS or JFrog) Troubleshoot issues from EOL testing Support the replacement of modules in vehicle with "virgin-ized" modules At the plant EOL troubleshooting, support DTC masking and CBT Functional issues troubleshooting / triage and support extraordinary actions as needed Functional Test per control plan/ KOL Auditing per system TDR (aka PVP) Support PMT/TPP with On-site Mods (software + config with Movimento) VOCF DTC Tracker - VE/ Prog Mgm't has lead. Systems will review and identify false codes (i.e. set after SW reflash). Support Triage of Issues (D&R has lead) Support Extraordinary actions, support SW Update of Fleet; D&R has lead; PMT or NMP to coordinate flash party's **You'll Have..** + Bachelor's degree in engineering or equivalent. + 3 years experience in systems integration and validation **Even better, if you have...** + Experience in electrical systems experience in exterior automotive lighting You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ***************************** This position is a range of salary grades 5-8 . Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-CS2 **Requisition ID** : 54851

Validation & Engineering Group, Inc is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, among other services in Puerto Rico and USA. Job Description • URS development, routing for approval and DCA process • DCA Management (Request doc numbers, upload, approval and route for approval) • Systems Impact Assessment. Be advice that Engineering impact assessment and CSV impact assessment are two different forms. • Maximo CMMS o Data Entry into Maximo CMMS o Spare Parts(must include all necessary parts such as but not limited to: instruments temperature/humidity, calibration form, chart recorder, fuses, relays, breakers, boards etc) o Job Plan/PM (Electrical & Mechanical) o Equipment & Instrument Forms o Job Plan Trainings • Commissioning protocol development, routing for approval, execution and DCA process • Include a characterization test as part of the commissioning • Commissioning protocol report development, routing for approval and DCA process • Risk assessment development, routing for approval and DCA process • Validation Plan development/routing for approval and DCA process • IOQ protocol development, execution routing for review/approval. Including associated completion forms per each stage(IQ, OQ) as per V-S-001 • Contractor must install data loggers for temperature and humidity mapping • Contractor must download recorded data from data loggers to confirm that the test is in compliance with protocol requirements • Up to 3 document revisions must be included( 3 offline revision, 3 approval process revision) • Initial and final Traceability matrix development, execution, approval and DCA process. • TM Report • VP Report • IOQ Report • Data mapping & Data flow protocol development routing for approval and associated report as applicable including DCA management • Removal of existing control panel spare parts from CMMS system. • TOP: Turn Over Package development, execution and completion. • SOP'S: one administrative SOP and one Operational SOP • CSV/IT job plan review to include yearly backup generation • Change control management: development, presentation for endorsement, change action documentation and change control closing • QBAS & BAS scope: this chamber has temperature and humidity signals that are reported to QBAS/BAS system as part of the scope contractor must: o Format and upload to DCA: SAT, DS associated to BAS o Execute SAT with Honeywell o Develop SAT report including associated form o DCA management for SAT protocol & report Additional Information Positions available for Puerto Rico. Validation and Engineering Group, Inc is an Equal Employment Opportunity employer.

Temp We are currently seeking Desktop Support Technicians to be engaged on site at a major pharmaceutical institution in Puerto Rico. This is a long-term project: Desk Side Support - Onsite technicians whose primary responsibility is to maintain end user customer's distributed infrastructure, including desktop support and installation (IMACD), voice communication systems, maintenance and administration of network services, onsite admin tasks e.g. backup, OS migration. May perform remote support tasks such as helpdesk, security administration, etc. Scope: Diagnose and resolve product performance problems. Perform maintenance and repair services. Ensure customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Installs and troubleshoots advanced and more complex hardware/software. Lenovo hardware (desktop/laptop). Resolves escalated break/fix troubleshooting customer issues. Intermediate level engineer who has in-depth knowledge of a majority of Lenovo products. Have knowledge across various host platforms and work comfortably in complex environments. Solid experience in Windows OS support in a Microsoft-based environment - knowledge of Win 8 Good knowledge of Smartphone device setup, troubleshooting, upgrading, etc. Technical analysis skills Expert customer relationship skills - ability to communicate professionally in high-pressure situations, especially with executive and C-level staff Familiar with networking concepts and PC connectivity troubleshooting Well versed with PC and laptop hardware, printer setup and troubleshooting, MS Office, Outlook, etc. Ability to lift 40+ pounds - move PCs, monitors, boxes, etc Requirements: 1. Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues. 2. Work on problems/projects of moderately complex scope 3. Exercise independent judgment within defined practices and procedures to determine appropriate action 4. Act as an informed team member providing analysis of information and limited project direction input 5. Follow established guidelines and interpret policies 6. Evaluate unique circumstances and makes recommendations 7. Years of experience: 3-7 years ***Interested candidates should reply with their resume for immediate consideration to ************************* *** Puerto Rico, Puerto Rico, PR 00738, United States of America

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. White Star is looking for a Desktop Support Specialist to join our Operations team! MetTel is seeking a bright, highly motivated individual to join our award-winning team as a Client Experience Agent Tech (Desktop Support Specialist). Client Experience Agents answer incoming calls from customers to place orders, respond to inquiries, manage complaints, troubleshoot and submit repair tickets for service-related impacts. Agent will be a member of the Client Experience team servicing consumers interested in the products MetTel offers and will be responsible for assisting them online and over the phone. Agents will also inform customers of the product terms and features and project a professional company image through voice and online interactions. On occasion the Agent will be asked to contribute to company projects intended to improve MetTel processes and or service offering. ROLE AND RESPONSIBILITIES: Installing and configuring computer systems Diagnosing and solving hardware/software faults Setting up new users with accounts within the MetTel systems and resetting passwords. Providing new users with access to secured resources This job includes investigating and collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. Responds to complex technical problems/issues related to hardware, software, and networking via email and phone. Able to simultaneously support numerous customer bases with separate policy, procedural and ticketing requirements. Assists customers by remotely diagnosing problems and providing resolutions for technical and service-related issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identifies and provides input on unique or recurring customer problems. Monitors and tracks issues to ensure accurate resolution. Escalates more complex customer technical issues to senior level support DESIRED QUALIFICATIONS: Technical Expertise - Proficient in installing, configuring, and troubleshooting computer systems, hardware, and software. Account & Access Management - Experience setting up user accounts, resetting passwords, and granting secure resource access. Networking & Connectivity - Ability to diagnose and resolve issues related to networking, VPN, and connectivity. Remote Support Skills - Skilled in providing remote assistance for technical and service-related issues using troubleshooting tools. Customer Service Orientation - Strong communication skills to educate and advise customers within procedural guidelines, ensuring complete solutions. Analytical & Problem-Solving Ability - Adept at identifying recurring issues, monitoring resolutions, and escalating complex problems when necessary. Process Improvement Mindset - Ability to collect IT usage data, make recommendations for system improvements, and contribute to company projects. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45k - $55k depending on experience. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: #HelpdeskSupport, HelpdeskSupport, #troubleshooting, troubleshooting, #Connectivity, Connectivity, #Networking, Networking, #ComputerSystems, ComputerSystems, #HardwareSupport, Hardware Support, #SoftwareSupport, Software Support, #DesktopSupport, Desktop Support, #PuertoRico, Puerto Rico MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at **************

The Advisor, Information Technology is responsible for the management, administration, and evolution of the organization's technological infrastructure (on-premises, cloud, and hybrid), ensuring the availability, security, and scalability of critical services. Leads the adoption of emerging technologies and best practices to optimize IT operations and resilience. Position will be working hybrid based in San Juan, PR. Main Duties & Responsibilities Plan, install, configure, and maintain infrastructure hardware, software, and services (servers, storage, networks, virtualization, cloud). Manage hybrid and multi-cloud environments (Azure, AWS, O365, On-premise Windows AD), including deployment automation (IaC: Terraform, Ansible, Lambda, and APIs). Implement and maintain virtualization solutions (VMware, Hyper-V, KVM) and container platforms (Docker, Kubernetes). Proactively monitor system performance, availability, and security using advanced tools (SIEM, APM, observability). Administer LAN, WAN, and SD-WAN networks, ensuring efficient and secure connectivity between sites and cloud services. Configure, maintain, and optimize network devices (switches, routers, access points) and next-generation firewalls (NGFW). Implement and manage dynamic routing protocols (OSPF, BGP, EIGRP) and network segmentation (VLAN, VRF). Oversee perimeter security, access policies, and protection against external threats. Apply cybersecurity policies, Zero Trust principles, and identity management (IAM). Coordinate audits, patch management, and incident response. Ensure compliance with regulated standards. Design, test, and maintain disaster recovery (DRP) and business continuity plans (BCP). Manage advanced backup solutions (on-premises and cloud), replication, and high availability. Evaluate, propose, and implement emerging technologies: edge computing, artificial intelligence for operations (AIOps), automation with RPA, software-defined networks (SDN), infrastructure as code (IaC), and Zero Trust security solutions. Lead cloud migration projects, data center modernization, and adoption of serverless architectures. Coordinate infrastructure projects from planning to execution and closure. Manage relationships with vendors, service contracts, and evaluation of new technological solutions. Develop and maintain technical documentation, architecture diagrams, and operational procedures. Promote continuous team training in new technologies and best practices. Provide immediate support and response to critical incidents affecting service continuity, ensuring 24/7 availability, including on-call duties and after-hours attention for major issues. Other duties may be assigned. Minimum Requirements Bachelor's in Business Administration, Information Technology, Computer Science or related field required. Three (3) years of experience in IT Infrastructure administration (on-premises, cloud, hybrid) or related required. Banking experience preferred. Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities. WS/Azure/GCP, VMware, Cisco (CCNA/CCNP), Fortinet, Palo Alto, ITIL, ISO 27001 and Kubernetes certifications preferred. Extensive knowledge of Microsoft, Amazon Web Services, Azure, Office 365 environments, LAN, WAN, SD-WAN networks, routing protocols (OSPF, BGP, EIGRP), firewall administration, and perimeter security required. Proficiency in MS Office (Word, Excel, Outlook) and other business applications required. Excellent written and verbal communication skills in Spanish & English required. Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with vendors is required. Availability for critical incident response. #Li-Hybrid WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters #LI-Hybrid