Systems administrator jobs in West Seneca, NY

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: - Buffalo, NY Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support and office 365 · Executive end user trouble shooting skills · Break/Fix troubleshooting experience in larger corporate environments · The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft Additional Information For more information, Please contact Shubham ************

Linde Gas & Equipment Inc. IT Security Coordinator Linde Gas & Equipment Inc. is seeking an IT Security Coordinator to join our team! We are seeking an Information Security Coordinator to join our Information Technology (IT) team in Americas and bolster LG&E's IT organization's information security governance. This position involves overseeing key processes and projects related to cybersecurity, managing performance indicators, ensuring compliance, and providing support to teams within the company. In this role, you will collaborate with LG&E IT Governance leader as well as LG&E business leaders in assisting in the management and enhancement of key security metrics, vulnerability management processes, and IT resilience initiatives. This position offers hands-on experience in cybersecurity while working on high-impact projects that help strengthen the organization's security posture, improve the maturity of end users and IT infrastructure resilience. The ideal candidate will have 2 to 5 years of experience in supervising processes, projects and audits in the information security field. What we offer you! * Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs * Career growth opportunities * Salary Range- $69,750 to $ 102,300 (commensurate with industry experience) What you will be doing: * Governance: Develop, implement, and maintain information security policies, procedures, and frameworks aligned with Linde standards, IT best practices and regulatory requirements. * Performance Management: Monitor and analyze key performance indicators (KPIs) for information security, providing reports on progress and identifying areas for improvement. * Project Management: Lead and coordinate priority projects related to information security and compliance, ensuring timely and effective delivery. * Vulnerability Management: Support the ongoing vulnerability management lifecycle by working with IT teams to identify, prioritize, and remediate security vulnerabilities. Help improve vulnerability scanning and reporting processes. * Disaster Recovery & Resilience: Assist in planning, coordinating, and executing disaster recovery (DR) tests across business units in the Americas. Contribute to enhancing the resilience of the LG&E IT infrastructure by supporting regular reviews of DR procedures and business continuity plans. * Compliance: Ensure the organization complies with relevant security standards, regulations, and frameworks (e.g., NIST, PCI Compliance, and/or, SOC2, or similar). * Risk Management: Assist in identifying and mitigating potential risks to information security, supporting risk management initiatives. * Internal Audits & Compliance: support internal audit processes by helping business maintains compliance with Linde policy and relevant security standards & frameworks. Help manage the resolution of audit findings. * Communication: Act as a point of contact for security-related matters of LG&E including those associated with acquisitions, effectively communicating risks, strategies, and solutions to stakeholders at all levels. * Security Awareness & Training: Contribute to initiatives aimed at enhancing the security maturity of end-users across all levels. Assist with user training, awareness programs, and educating staff on safe security practices and policies. * Incident Response & Monitoring: Assist in the monitoring of security events and incidents. Work with senior analysts to respond to and help resolve IT security incidents across the LG&E organization. MAIN OBJECTIVES: * Assist in the managing of IT governance and IT Infrastructure Resilience for LG&E including acquisitions: Collaborate with LG&E IT leader to enhance governance and IT infrastructure resilience. Assist non-integrated entities of LG&E to maintain comprehensive IT security practices and controls as defined by Linde's Global IT Security team. * Improve IT KPI Scores: Focus on implementing and driving the performance of security-related metrics across the organization (including acquisitions), ensuring better visibility into security posture and helping teams take actionable steps to meet targets. * Enhance End-User Maturity: Work to improve the security awareness and maturity of end-users through targeted education, training, and the implementation of user-friendly security tools. What makes you great: Basic * 2 to 5 years of experience in information security management, governance, auditing, or related functions. * Strong knowledge of security frameworks and standards such as NIST CSF, PCI Compliance, and/or SOC2 * Proven experience in project execution, including task prioritization and resource coordination. * Proficiency in analyzing and managing security key performance indicators and metrics. * Familiarity with risk management processes and methodologies. * Excellent organizational, problem-solving, and communication skills * Strong, proven IT documentation skills * Ability to collaborate effectively across teams and work independently when required. * Commitment to staying updated with the latest trends and developments in cybersecurity * Ability to travel up to 5 - 10% (domestic) * Ability to work independently and set aggressive personal goals Preferred Qualifications (Optional): * Masters Degree in IT Security, Governance and/or related IT Security * Certifications such as CMMC, CISSP, CISM, CRISC, or ISO 27001 preferred * Familiarity with incident response and vulnerability management processes * Experience working in fast-paced environments or with cross-functional teams * Experience with tools associated with security governance, risk, and compliance Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1

Come join a growing financial technology company that's leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Genesys Systems Administrator to support our Operations team. The Junior Genesys System administrator will work under the guidance of the VP of Contact Center Performance Management to support and maintain a highly available, secure, and efficient environment that supports business operations and provides optimal customer experiences. This individual works in close partnership with others within operations as well as additional departments throughout the organization, including but not limited to IT, Marketing, Compliance and Legal. Essential Functions: System Installation & Configuration: Install, configure, and maintain the Genesys Cloud platform Configure Genesys components such as routing, IVR, Bots, voice, chat, email, and other communication channels. Integrate Genesys solutions with third-party systems, databases, and applications. Performance Monitoring & Optimization: Monitor the performance of Genesys platforms to ensure optimal operation and resource utilization. Troubleshoot performance issues, identify root causes, and implement corrective actions. Apply necessary patches and updates to ensure the system is running the latest versions. User Management: Create and manage user accounts, roles, and permissions within the Genesys environment. Ensure proper configuration of user profiles and associated workflows for smooth operations. Provide end-user support for Genesys applications and resolve any user access or functionality issues. System Security & Compliance: Implement and enforce security protocols to protect data and ensure system integrity. Monitor and audit system logs for any suspicious activities and take necessary actions. Ensure the platform complies with organizational and industry security standards (e.g., GDPR, HIPAA). Troubleshooting & Incident Management: Provide advanced troubleshooting for system outages, service disruptions, and incidents. Analyze logs, system alerts, and call data to resolve technical issues efficiently. Collaborate with other teams (e.g., Network, Security, Development) to resolve issues that impact Genesys system performance. System Upgrades & Maintenance: Plan and execute system upgrades, patches, and updates with minimal downtime. Perform regular backups of the Genesys system and verify the integrity of backup files. Schedule and coordinate planned maintenance with minimal impact on business operations. Documentation & Reporting: Maintain accurate documentation for all configuration changes, system upgrades, troubleshooting processes, and maintenance activities. Provide regular reports on system performance, incidents, and system health to leadership. Develop and maintain standard operating procedures (SOPs) for Genesys administration tasks. Collaboration & Support: Work closely with the development, network, and support teams to ensure seamless integration and operation of Genesys systems. Assist with the training of end-users and team members on new system features, functionalities, and best practices. Provide on-call support and respond to after-hours incidents as necessary. The ideal candidate will have the following: Bachelor's Degree or 3 years of relevant experience. Experience with Genesys Cloud systems highly preferred. Basic understanding of the Genesys platform (Genesys Cloud, Genesys Engage, PureConnect, etc.) and general contact center technology. Familiarity with telephony systems and concepts (e.g., VoIP, ACD, IVR, call routing). Strong analytical and troubleshooting skills, with a willingness to learn new tools and technologies. Ability to identify, diagnose, and escalate system issues under guidance. Good written and verbal communication skills for documenting issues and interacting with team members. Ability to clearly explain technical concepts to non-technical users. One of the following Genesys Cloud Certifications must be completed within each 6 months in the role, with the expectation that all 4 will be completed within first 2 years in the role. Genesys Cloud CX: Professional Certification (GCX-GCP) Genesys Cloud CX: Developer Certification (GXC-GCD) Genesys Cloud CX: Architect Certification (GCX-ARC) Genesys Cloud: AI - Digital Bots & Knowledge Certification (GC-AI-DB) Why Continental Finance? Continental Finance Company (the “CFC”) is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer. CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today! CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday) #LI-HYBRID

Sonwil Distribution is avidly seeking a skilled IT Field Technician to join our growing IT department! As an IT Field Technician, one will provide field support to end-users on several hardware and software issues. Duties and responsibilities Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues. Perform routine equipment installs and move requests. Assist staff with desktops, laptops, and thin clients, including installation, configuration and ongoing support. Support company smartphones and tablets (iPhone/iPad). Provide assistance with installation, configuration, and ongoing support with warehouse's RF devices. Support the company's hosted VoIP solution. Troubleshoot and repair printers, scanners, and other peripherals. Interact with third-party support and vendors when required to arrange repairs or replacement of defective or damaged parts and machines. Provide application support around one of Sonwil's commercial or in-house written applications. Provide support to customers on a consulting basis. Assist with the overall operation of the Technology Services Group. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or relevant field with experience preferred. Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to troubleshoot and resolve problems, or escalate to appropriate resources if unable to resolve. Ability to work independently with limited supervision, while being an active member of a larger team. Ability to work on issues and projects with outside vendors. Ability to plan daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Ability to effectively and efficiently meet necessary project deadlines. Willing to learn new concepts and skills and be able to utilize these new skills to provide support to staff. Basic SQL experience is desired but not required. Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 7, 10 and Server 2008 R2, 2012, 2016, and 2019. Knowledge of Microsoft Office, Microsoft Exchange and Outlook. Knowledge of Citrix XenApp and XenDesktop. Knowledge of Apple products, including Mac OS, iPhone, and iPad. Knowledge of Nextiva phone system. Knowledge of Microsoft Active Directory including DNS and DHCP is desired. Knowledge of basic IP and networking concepts is desired. Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required. Ability to move/lift equipment (30-50lbs max). IT Technical training and industry certifications are desired but not required. M-F 8am-4:30pm

Job DescriptionERP Systems Administrator (ERP Owner) - NetSuite Department: Operations Technology / Information Systems Employment Type: Full-Time | Exempt About GTI Energy GTI Energy is a rapidly growing leader in modular industrial fabrication, providing engineered-to-order enclosures, energy systems, and structural steel assemblies for the defense, energy, and heavy industrial sectors. As we scale operations across Arizona and New York, GTI is investing in a modern digital ecosystem-built around NetSuite-to enable real-time visibility, operational excellence, and data-driven decision making. We are seeking a high-level ERP Systems Administrator who will operate as GTI's ERP Owner-responsible for system architecture, workflow design, integrations, governance, and cross-functional process alignment. This is not a basic admin role; it is a strategic systems leadership function. If you have deep NetSuite expertise, manufacturing experience, and thrive as a system architect and integrator, we want you on the team. Position Overview The ERP Systems Administrator will own the design, performance, configuration, and continuous improvement of GTI's NetSuite environment. This role functions as the primary administrator, system architect, workflow designer, and integration point across multiple business units including Finance, Supply Chain, Production, Engineering, and HR. The ideal candidate has experience acting as the lead NetSuite expert, building automation, designing custom workflows, managing complex integrations, stabilizing processes, and enabling operational teams through optimized system capabilities. This position aligns with top-tier ERP talent and compensation because it requires strategic ownership of a mission-critical system across a multi-site manufacturing operation. Key ResponsibilitiesERP Ownership & System Architecture Serve as the primary owner of the NetSuite ERP system, responsible for configuration, performance, uptime, and system governance. Architect system workflows, approval processes, automations, saved searches, and dashboards to optimize business performance. Lead integrations between NetSuite and MES/MRP (StartProto), CRM, HRIS, PLM, and other enterprise systems. System Administration & Optimization Manage roles, permissions, user provisioning, and security model. Implement updates, patches, bundles, and new modules. Troubleshoot system errors, data issues, and performance bottlenecks. Business Process Alignment Work directly with Operations, Supply Chain, Finance, HR, Engineering, and Quality to understand process requirements. Translate business needs into functional ERP enhancements. Standardize workflows, documentation, and system-based processes across the organization. Data Integrity & Reporting Build advanced dashboards, KPIs, analytics, and saved searches. Maintain data hygiene through audits, validation scripts, and monitoring tools. Support real-time visibility into production, inventory, costing, scheduling, and financials. Customization, Scripting & Integrations Create and maintain scripts (SuiteScript), workflows, forms, and custom objects when required. Partner with vendors and consultants to expand NetSuite capabilities. Lead system automation efforts to eliminate manual processes. Cross-Functional Leadership & Change Management Train end users, supervisors, and managers on system features. Communicate system changes, enhancements, and rollout plans. Provide high-level consultation to executives and functional leaders. Required Qualifications 5+ years of NetSuite ERP administration experience (manufacturing environment strongly preferred). Experience as an ERP Owner, NetSuite System Architect, Lead Administrator, or integrator. Strong knowledge of manufacturing workflows-BOMs, routings, WIP, labor reporting, costing, procurement, inventory control. Experience designing workflows, automations, and system architecture. Familiarity with SuiteScript, SuiteAnalytics, and API integrations. Ability to translate business problems into scalable system solutions. Excellent documentation, communication, and cross-functional leadership skills. Preferred Qualifications Experience implementing or optimizing NetSuite in a multi-site manufacturing environment. Background in MES/MRP, PLM, or digital factory integrations. SQL, scripting, or automation experience (SuiteScript, Power Automate, Python, etc.). Experience supporting NPI, costing, or production control workflows. Why Join GTI Energy? High-impact role with full ownership of NetSuite across a rapidly growing manufacturing company. Opportunity to architect GTI's digital backbone from the ground up. Competitive compensation aligned to market rates for ERP owners, integrators, and workflow designers. Work directly with executive leadership and cross-functional teams.

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Clinical Applications Administrator shall be responsible for understanding the intersection of Nova's business requirements and clinical platform system(s) capability. The Clinical Applications Administrator will be responsible for working with multiple departments, including Analytics, Client Service, Medical Management, IT, System Configuration, Customer Service, Claims, Enrollment, and Pharmacy, with focus on maximizing the clinical system to provide for various business operational needs and client-specific requirements. In addition, the Clinical Applications Administrator will work as a business partner with various other Nova project teams and clients to provide a better understanding of the capabilities of the system, workflows and associated business processes. The Clinical Applications Administrator will also provide data and analytical support for Nova's Stewardship Model and Nova's Health Plan Performance team. This position will provide strategic direction in the conception, establishment and system solution for client-specific cost driver mitigation efforts and strategies geared to improve health outcomes and engagement for Nova clients/members. Qualifications High school or GED required; Associates degree or higher, in computer science, information technology, or any other related technology discipline preferred. Four (4) years of business operations and/or business systems experience required. Medical Management operations and/or system configuration experience strongly preferred. Functional knowledge of benefit structures and applications, claims processing and financial systems, preferred. Prior experience with clinical systems, core claims systems, telephone platforms, workforce management, and CRM applications is preferred. Operational expertise sufficient to understand and successfully consult with business units and IT on capabilities of the applicable business systems. Knowledge and experience in the development of departmental policies, processes, and procedures. General knowledge and understanding of medical and procedure coding formats including but not limited to CPT, ICD-9, ICD-10, HCPC, REV and DRG is preferred. Experience in the research, development, and implementation of clinical best practice, and analysis of outcome measures. Excellent verbal, written and interpersonal communications skills with emphasis on diplomacy, negotiation, persuasiveness and interaction with multiple levels of management. Ability to lead or participate on multi-disciplinary project teams. Proven examples of displaying the Nova values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable. Essential Accountabilities Responsible for the administration, maintenance, development, configuration and testing of clinical systems, including extracts. Note: sometimes this accountability must be performed during non-traditional work hours. Coordinate cross-functional implementation of software and upgrades; Functions as primary contact person during development and testing in applicable environments (Dev, Test, QA, Production). Note: sometimes this accountability must be performed during non-traditional work hours. Participate on designated strategic and business critical projects. Coordinate the development and implementation of integrated system business rules and work flow processes within applications and other enterprise systems to ensure consistent and effective data and process outcomes across the organization. Coordinate the development of SOPs and System Operation's Documentation for business owned processes and functions. Provide clinical system expertise to clients and providers. Act as a liaison between the clinical system vendor(s), IT, and the user communities of the clinical system supported. Develop, manage, and communicate service level agreements and metrics related to the business systems. Ensure service level agreements are met and that any adverse impact on service quality is kept to a minimum. Report and track all open issues with IT and/or the vendor through resolution. Provide daily monitoring and maintenance of business systems. Translate business rules into analytical models and works as a liaison between technical owners and business owners to effectively implement processes and results. Work with other members of the health plan performance management team and providers to develop and implement strategies for managing the health of member populations. Develop reports to track and monitor programs within the clinical system. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $32.25 - $35.25 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Your Opportunity as the Senior Analyst, IS Support Services As a Support Services team member, you provide insightful advice and friendly technical support to users in need. You quickly diagnose hardware and software issues, explaining situations with patience and empathy. After determining what the issue is, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Smuckers service commitment with style, speed, and skill. You earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training. You are also a member of a manufacturing team and assist in managing vendors, projects, and site infrastructure. Location: Buffalo, NY Work Arrangements: Onsite Monday - Friday In this role you will: * Provide Tier I & Tier II support for mobile devices (smart phones, pads, tablets) * Provide Tier I & Tier II support for Microsoft O365, desktop operating systems, printer, and software to end-users. * Provide Tier 1 & Tier II troubleshooting support for network, phone, and server issues. * Image, configure and deploy PCs in an enterprise environment. * Deploy and repair local and network printers. * Install and configure software applications. * Provision accounts in multiple SOX applications. * Ensures root cause is understood, documented, and creates a plan to address. * Thinks creatively and develops solutions for moderately complex issues. * Serves as an internal escalation path to the Support Services team. * Provide after-hours support as needed. * Document (create/update) Standard Operating Procedures (SOP's) * Execute projects as directed by site and corporate leaders. * Maintain infrastructure and reinforce corporate standards across site locations. * Work with and supervise vendors within the terms of their contracts The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 2+ years in a Help Desk or support position * Strong customer service skills * High attention to detail * Team player * Strong people skills and an aptitude for problem solving * Strong ability to prioritize tasks * Creative thinking * Ability to maintain composure and customer focus while troubleshooting and solving technical issues * Ability to adhere to a schedule of customer appointments * Demonstrates leadership in enhancements/projects * Skilled in the Microsoft Office Applications * Basic PowerShell knowledge Additional skills and experience that we think would make someone successful in this role (not required): * Knowledge of the ServiceNow Platform * Knowledge of the Genesys phone system * Project management and budgetary experience Pay Range: $60,000 - $85,800 Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn

Job Description Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: Paid Time Off & Holidays 401(k) with employer match Medical/Dental/Vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) HSA employer contribution Life and Disability insurance Wellness Program (participation incentives) Employee Assistance Program Competitive pay Career development The IT Support Administrator is responsible for providing advanced technical support, leadership, and customer-focused solutions to ensure secure, efficient, and user-friendly IT environments. This role combines deep expertise in providing endpoint support from the desktop to Entra with mentoring responsibilities and proactive service delivery. The ideal candidate will work collaboratively across IT departments to provide solutions that deliver greater efficiency and value to our stakeholders within the organization. What are we looking for Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field, preferred. Five (5) years of progressive experience in IT support and endpoint administration, required. Proven track record leading support initiatives and managing technical projects, required. Certifications such as MS 365 Administrator, CompTIA Security+, ITIL, or equivalent, preferred. Experience in delivering excellent technical solutions and customer experience in a self-driven environment required. Strong understanding of Windows, Linux, and mac OS environments. Familiarity with CRM systems, ticketing platforms, and cloud services. Working knowledge of network fundamentals and protocols. Strong communication and customer service skills required. Ability to adapt and be flexible in a changing environment. Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training. Job Posted by ApplicantPro

Company:MercerDescription: We are seeking a talented individual to join our Global Real Assets team at Mercer. This role will be based in one of our North America offices in the Central or Eastern Time Zones. This is a hybrid role that has a requirement of working at least three days a week in the office. The Head of North American Infrastructure will be a member of the Global Real Assets leadership team, sit on the global infrastructure investment committee, and join our client infrastructure portfolio construction groups. This role is pivotal in managing and growing Mercer's infrastructure investment strategies and client relationships across North America. We will count on you to: Serve as the key point person for current and future investment strategies focused on North America, including managing a large co-investment mandate with a US public pension and overseeing Mercer's flagship PIP US Infrastructure strategy, including the upcoming launch of Vintage 9 Oversee accountable coverage of major Infrastructure Investment managers in North America and globally, representing Mercer on several LPAC seats Lead the Infrastructure Fund Research and Ratings process in North America Source, diligence, and monitor approximately 5-10 co-investments annually in partnership with asset management partners and Mercer's Global and North American Infra investment teams Collaborate with Mercer's secondaries team to source and diligence 5-10 secondaries annually Lead a team of 3-5 people across Canada and the USA, working closely with global Infra and Real Assets teams Drive business development by working closely with Mercer's client, commercial, and OCIO teams to expand client and segment relationships What you need to have: Extensive experience in infrastructure investment management, including portfolio management and co-investment strategies Strong leadership skills with experience managing teams across multiple locations Proven ability to engage with top-tier infrastructure investment managers and represent the firm on LPACs Deep knowledge of infrastructure fund research, ratings, and due diligence processes What makes you stand out: Experience managing large co-investment mandates with public pension funds or similar institutional investors Demonstrated success in business development and client relationship expansion within infrastructure investments Ability to work effectively in a global team environment and lead cross-border initiatives Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. The applicable base salary range for this role is $275,000 to $325,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Full-time Description IT Field Technician - Join the Reid Petroleum Team! For Rochester Area and Central, NY! Are you a tech-savvy problem solver who enjoys working in the field? Do you have a passion for troubleshooting, installations, and keeping technology running smoothly? If so, we encourage you to apply to Reid Petroleum as an IT Field Technician! At Reid Petroleum, we have been a trusted name in the fuel and retail industry for decades, providing high-quality service and innovative solutions across our growing network of locations. As part of our team, you'll play a vital role in maintaining and improving the technology that keeps our operations running efficiently. This is an exciting opportunity for a self-motivated, detail-oriented professional who thrives in a dynamic environment. Prior experience in IT support, retail environments, or working with POS systems is a plus. What You'll Do: Install, troubleshoot, and repair Windows PCs, peripherals (printers, scanners, HID devices), and POS systems (NCR Radiant, Verifone Commander). Perform low-voltage infrastructure work, including running network cables and setting up racks. Configure and maintain CCTV camera systems and DVRs. Maintain IT equipment inventory and follow established procedures. Drive a company-supplied vehicle to various locations to provide on-site support. Work closely with teams to ensure seamless technology operations. What We're Looking For: Education & Certifications: Associate's degree in IT (or relevant experience); certifications like CompTIA A+, ITF+, MS MD-100, or MCA Modern Desktop Administrator are a plus. Technical Skills: Working knowledge of Windows OS, basic networking, VLAN segmentation, and Linux. Experience: Retail or fuel retail IT experience is preferred. Soft Skills: Strong problem-solving, multitasking, and customer service skills. Requirements: A valid NYS driver's license and a safe driving record. Why Join Reid Petroleum? At Reid Petroleum, we value teamwork, innovation, and exceptional service. We provide a supportive work environment, opportunities for growth, and competitive benefits to ensure our employees thrive. Benefits Include: Competitive pay Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off and holidays Company-supplied vehicle for work travel Ongoing training and career development If you're looking for a rewarding career where you can make a real impact, apply today! Salary Description $22-$25/hour

We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal's servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also be responsible for resolving Help Desk tickets. Main Responsibilities: You will be required to provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology Provide a high level of customer satisfaction and extremely strong communicator both verbal and written, emphasis on quality over quantity Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems Work self-sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs Customer ticketing is worked upon ensuring the timely delivery of service, along with users facing updates To provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management Provide on-site cover as part of a shift arrangement and support remote offices when required Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Required Skills: Capable of installing, removing, maintaining, monitoring of IT technologies Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges Ability to document end to end workflows to ensure easy resolution of future incidents or tickets Capable of deploying or redeploying required OS images and builds (as well as, future images/builds on compatible legacy hardware (Example: Win10, Win7, etc.) 24x7 availability, to be provided for the duration of a major Incident Capable of offering remote and on-site technical services (proactive and reactive) to the Customer and its associates IT Software/Hardware Asset Management Excellent skills in user IT infrastructure - desktops, laptops, printers, handhelds, smartphone and A/V equipment Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other well-known applications Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts Solid understanding of LAN / WAN technologies and hardware Ability to interact with customers to ensure that the service is polite, efficient and responsive service is provided A self-starter with ability to work on their own initiative. Can bring solutions to the team with little direction To work through issues analytically to a successful conclusion Required Qualifications: 3-5+ years of professional experience in systems or network administration Hands-on experience with: Microsoft Azure / Azure AD / Microsoft 365 Cisco Meraki switches and security appliances VMware ESXi / vCenter SonicWall firewalls & VPN Strong knowledge of Windows Server, Active Directory, DNS, DHCP Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs Experience troubleshooting servers, network and cloud-integrated systems The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Benefits at Modern: Medical, Dental and Vision Coverage Retirement Savings with Employer Match Health Savings Accounts Voluntary Insurance Products Employee Assistance Program Paid Time Off Paid Holidays Direct Deposit/Electronic Paystubs Discount Memberships Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

We are seeking an experienced Systems and Network Administrator who can help maintain and enhance our Azure, Meraki, VMware, and SonicWall environments. The Systems and Network Administrator will be responsible for supporting and maintaining Modern Disposal's servers, networks, cloud services, and critical systems across multiple facilities. This role will provide advanced technical support, implement infrastructure improvements, and ensure the reliability and security of our operational technology. This individual will also be responsible for resolving Help Desk tickets. Main Responsibilities: You will be required to provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, network cabling, software installation, troubleshooting and any other related technology Provide a high level of customer satisfaction and extremely strong communicator both verbal and written, emphasis on quality over quantity Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems Work self-sufficiently to perform fault diagnostics, deliver user requirements, while maintaining standards and SLAs Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but are not limited to desktop PC, micro PC, thin client, laptop, tablet, smartphone, desk equipment, cabling, printers and MFDs Customer ticketing is worked upon ensuring the timely delivery of service, along with users facing updates To provide infrastructure administration functions such as cable runs, cable termination, switch and firewall configuration, patch management Provide on-site cover as part of a shift arrangement and support remote offices when required Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities Required Skills: Capable of installing, removing, maintaining, monitoring of IT technologies Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges Ability to document end to end workflows to ensure easy resolution of future incidents or tickets Capable of deploying or redeploying required OS images and builds (as well as, future images/builds on compatible legacy hardware (Example: Win10, Win7, etc.) 24x7 availability, to be provided for the duration of a major Incident Capable of offering remote and on-site technical services (proactive and reactive) to the Customer and its associates IT Software/Hardware Asset Management Excellent skills in user IT infrastructure - desktops, laptops, printers, handhelds, smartphone and A/V equipment Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, and other well-known applications Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts Solid understanding of LAN / WAN technologies and hardware Ability to interact with customers to ensure that the service is polite, efficient and responsive service is provided A self-starter with ability to work on their own initiative. Can bring solutions to the team with little direction To work through issues analytically to a successful conclusion Required Qualifications: 3-5+ years of professional experience in systems or network administration Hands-on experience with: Microsoft Azure / Azure AD / Microsoft 365 Cisco Meraki switches and security appliances VMware ESXi / vCenter SonicWall firewalls & VPN Strong knowledge of Windows Server, Active Directory, DNS, DHCP Proficiency with networking technologies: TCP/IP, VLANs, routing, VPNs Experience troubleshooting servers, network and cloud-integrated systems The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Benefits at Modern: Medical, Dental and Vision Coverage Retirement Savings with Employer Match Health Savings Accounts Voluntary Insurance Products Employee Assistance Program Paid Time Off Paid Holidays Direct Deposit/Electronic Paystubs Discount Memberships Company-Sponsored Events Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

BASIC FUNCTION: The Health IT Systems Specialist supports clinical and business systems for a healthcare organization. This role focuses on the EHR interoperability, end-user support, basic systems administration, and assisting with IT operations. The position works closely with senior IT staff, vendors, and clinical teams to ensure secure and reliable technology that supports the organization to provide high-quality patient care. GENERAL RESPONSIBILITIES: Provides technical expertise to programs on data collection, management, analysis, and use, including the use of common software packages such as Microsoft Office package. Provides technical assistance to programs on innovative ways to improve data quality and data use for decision-making. Analyzes computer information systems and identifies areas for improvement. Analyzes, develops, and maintains computer applications, procedures, and other systems that satisfy the needs of user departments. Ensures system use, data input, and retrieval policies and procedures are followed. Maintains up-to-date and accurate records and files. Performs training and instruction for users and departments. Stays updated with the latest technologies and industry trends in the information technology field. Installs and maintains specialized and standard software, including performing setup functions, developing associated file structures, report formats and input forms, ensuring file security, performing data entry to populate associated databases and documenting procedures; works with department staff and vendors to diagnose and solve software and data-related problems. Provides user orientation and training on the software and programs. Assists users and provides training in methods for retrieving deleted or damaged files; schedules and conducts or arranges with outside vendors for the delivery of training sessions; coordinates and facilitates user group meetings; provides one-on-one assistance in learning application basics and resolving user problems. Responds to user inquires and requests. Provides technical assistance on PC systems, related software and standard applications; determines cause of problem; offers temporary solutions if problem cannot be resolved within appropriate timeframe; distributes training manuals and documentation to assist users in resolving problems; coordinates solutions with software vendors and contractors. Installs, sets up or relocates, configures, troubleshoots, and supports PC/server software; installs and configures software upgrades; configures and performs tuning of operating systems to enhance PC performance; diagnoses network to software configuration problems. Monitors computer systems, networks, and applications for performance and resource utilization; diagnoses and resolves application connectivity problems and system hardware conflicts. Manages and coordinates a variety projects, such as a new system installation for a department or Company-wide; conducts needs assessments, and hardware and software research and evaluation. Conducts extensive research on new systems that would benefit the Seneca Nation Health System (SNHS). Serves as a back up to the Clinical Software Application Specialist as well as the Business and Systems Analyst. Support EHR user account setup, role-based access, and password resets. Assist with EHR testing and validation during EHR upgrades or patches. Support EHR configuration, user provisioning, role-based access, template/forms updates, and minor build changes under change control. Coordinate interfaces (e.g., HL7, v2, FHIR, CCD) with labs, HIE, immunization registries, e-prescribing, and PDMP; monitor interface health and escalate issues to upper management. Support quality reporting (e.g., UDS, eCQMs, Promoting Interoperability, PCMH). Help maintain EHR downtime procedures and support clinical teams during outages. Upholds and promotes the value and integrity of the Seneca Nation Health System's mission statement. Will promote SNHS in a positive manner. Provides care through a trauma-informed lens by incorporating key principles of both physical and psychological environment safety, trustworthiness and transparency, collaboration of decision-making during developments, empowerment of co-workers by recognizing and building upon individual strengths, as well as recognizing and respecting the diversity of cultural backgrounds and sensitivity. Attends all mandatory staff meetings, trainings and in-services. Adheres to policies and procedures of the department, Seneca Nation, and Seneca Nation Health System. KNOWLEDGE, SKILLS, & ABILITIES: Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts. Ability to translate technical concepts for non-technical users. Project management skills. Problem solving, analysis skills. Time management and organizational skills. Excellent oral and written communication skills required. Ability to troubleshooting and determine the causes of computer hardware and software problems, device errors and failures, through methods and techniques taught in the field. Ability to work independently. Ability to translate technical concepts for non-technical users. QUALIFICATIONS: Bachelor's degree in information technology, or related field with experience in healthcare administration required. Master's degree in health informatics preferred. In lieu of education, 6 years' experience in health care information systems/information technology. Experience with SQL and common reporting tools (e.g., SSRS or Power BI), required. Two or more years' of verifiable experience in health care information systems/information technology preferred. Working knowledge of EHR/EMR administration and clinical workflows; understanding of HL7/FHIR concepts, required. Experience with EHR systems (e.g., eClinicalWorks, Epic, Cerner) and HIEs, preferred. Experience with: PC hardware, operations, characteristics and configuration settings; general computer network operating systems and architecture; internet and intranet technologies; telephony systems and programming; Microsoft Server 2016+; Active Directory; Office 365 Exchange, Entra ID; MS SQL Server; Cisco and Extreme network Switches; Meraki APs; and Webex, preferred.

THIS ROLE WILL BE HYBRID 3 DAYS/WEEK OUT OF: BUFFALO NY, BRIDGEPORT CT, or WILMINGTON DEOverview: Provides senior level expertise for audits over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management and Architecture functions. Responsible for overseeing, leading and executing annual risk assessments, audit examinations, continuous auditing & monitoring, and remediation plan validations. Communicate audit progress and findings to Bank management and oversee Lead Auditors and Auditors (as applicable) on assigned audit activities. Primary Responsibilities: Successful Audit Plan Completion Stay abreast of best practices, industry developments, and changing or emerging risks and consult with the audit teams to ensure their coverage as appropriate in assigned audits. Participate in the execution of audit procedures, particularly those which are highly visible and complex in nature, in a risk-focused manner while maintaining independence and adhering to department and professional industry standards. Analyze audit findings, particularly those that require complex judgment or sophisticated analytical thought, and propose creative and pragmatic solutions to the audit team for consideration in the final audit report. Drive audit teams in the planning and execution of validation procedures for Internal Audit and Regulatory issues that require subject matter expertise. Organize and complete work within established budgets and time frames with minimal direction from audit management. Incorporate the use of data analytics throughout all phases of the audit process. Inform and clearly demonstrate support for the department's strategic objectives. Leadership, Decision Making, and Communication Possess strong management and interpersonal skills, make sound decisions independently, exhibiting initiative and intuitive thinking. Proactively communicate with senior management members of the audit team and line of business senior and executive regarding the status of audits and potential issues identified. Build strong partnerships with business stakeholders and audit team members. Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment. Developing Others Coach, mentor, and oversee the work of junior audit team members, tailoring the approach based upon their skills and experience. Actively participate in overall staff development for assigned audit portfolio / team. Other Responsibilities Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators, as applicable. Complete other related duties as assigned. Scope of Responsibilities: This role operates independently within a matrix reporting environment and is responsible for the timely delivery of high quality, value-added audit reports for a variety of business activities (complex in nature), which meet the requirements of the Audit Committee and regulatory expectations. Ensures ongoing conformance with professional auditing standards. This position directly communicates with Senior, Middle and Line Management and External Auditors. Builds strong partnerships with business stakeholders and other audit team members. This role also requires periodic interaction with external regulatory agencies. Supervisory/ Managerial Responsibilities: May provide coaching opportunities for certain audit professionals but is not responsible for performance management, compensation planning, or other similar duties. Education and Experience Required: Bachelor's degree, preferably in Accounting, Business, Finance, Technology, Cybersecurity, Mathematics, Statistics or other related technical field and 7 years of relevant experience, inclusive of 2 years of work leadership experience. In lieu of degree, a combined minimum of 11 years higher education and/or work experience including 7 years of relevant work experience and 2 years of work leadership experience. Demonstrates strong judgment, political astuteness, and sensitivity to cultural commitment.. Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and critical thinking. Specific subject matter expertise regarding internal audit disciplines or in one or more of the following Lines of Businesses (LOBs) such as Commercial Banking, Retail Banking, Mortgage, Consumer Banking, Wealth Advisory, Institutional Client Services, or support functions such as Treasury, Finance, Compliance, Technology, Operations, Risk Management, or Credit Administration. Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style. Education and Experience Preferred: MBA or Master's degree in an appropriate field preferred. Related professional certifications (CIA, CPA, CISA, CISSP, cloud certification, or similar) Financial Services Industry experience preferred Extensive experience in infrastructure auditing (preferably in the banking/financial services sector) In-depth knowledge and experience in auditing server operating systems, server virtualization systems, database management platforms, middleware technologies, storage infrastructure, network infrastructure, firewalls, VPN, and other types of security appliances, data backup solutions, email management systems, mainframe systems and related security products, file transmissions and job scheduling systems. Working knowledge of cloud computing risks and related controls frameworks Working knowledge of modern delivery practices and supporting tech (agile, DevOps tools, etc.) Working knowledge of API Management and associated security risks In-depth knowledge of ITIL Standards and core IT services such as change, problem, incident, and asset management Strong understanding of regulatory requirements as they relate to technology in the financial services industry #LI-RS1 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,611.94 - $167,686.57 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: We are seeking a highly skilled IT Support Technician (Tier 2) for our Buffalo, NY office. This role is central to the technical operations and growth of our testbench laboratory and local office IT infrastructure. The successful candidate will be both a hands-on problem solver and a technical project partner to cross-functional teams. You'll manage complex troubleshooting, guide process improvements, administer technology assets, bridge escalations, and help drive Motive's growth through operational excellence and continual modernization. This role focuses on escalation support, advanced troubleshooting, asset/test lab support, project ownership within the core scope and process/documentation leadership. What You'll Do: Diagnose, resolve, and escalate complex hardware, software, and network issues across Windows and mac OS workstations, office equipment, and testbench environments. Support the setup, maintenance, and continual expansion of a hardware/software testbench laboratory integrated with Engineering, QA, and Customer Success; collaborate on product testing and rapid prototyping projects (e.g., DashCam, Asset Tracker, LBB). Administer and document local network infrastructure (switches, firewalls, APs - Meraki, Ubiquiti, etc.), coordinate ISP services, and manage VPN endpoints for secure, policy-compliant access. Create, maintain, and update technical documentation: network diagrams, authentication guides, VPN setup procedures, and lab accessibility instructions. Provision user accounts and permissions for both office and test environments (Google Workspace, Twingate, VPN, Intune, Kandji, hybrid/on-prem/cloud services). Manage local conference room equipment, including Chromeboxes, meet hardware, and inventory assignments; maintain asset tracking and lifecycle documentation. Serve as the operational escalation point for technical issues, including handling admin rights, user account support, and compliance with IT security policies and audit requirements. Collaborate effectively across IT, Engineering, QA, and Customer Success on site projects, troubleshooting sessions, lab upgrades, and office expansion initiatives. Continuously identify and drive process improvements; update internal knowledge bases and procedure guides for efficient technology adoption and troubleshooting. Stay up-to-date on modern IT service tools and best practices, including endpoint management (Kandji, Intune), new SaaS platforms, and hybrid environment administration. What We're Looking For: Minimum 3-5 years of experience in Tier 2 IT Support or similar escalation-oriented role. Strong troubleshooting skills in Windows and mac OS environments; experience with hardware test labs, rack system setup, and office technology provisioning. Proven track record supporting network infrastructure (Meraki/AP configuration, ISP coordination). Hands-on experience administering Google Workspace (G Suite), Okta, device management tools (Intune, Kandji), and SaaS platforms for user provisioning and compliance. Relevant certifications (e.g., CompTIA, Microsoft, Apple, JAMF, Kandji, InTune) are preferred Recent hands-on experience with hybrid environment management (on-premises/cloud), advanced endpoint security, and JAMF/Kandji/Intune administration Demonstrated project experience supporting cross-functional lab expansions or major IT/office buildouts Ability to document technical procedures in clear, accessible guides and diagrams (network setups, VPN access, process handoffs). Experience provisioning user/test accounts with secure role-based access (Twingate, VPN, lab equipment, MDM). Comfortable managing conference/meeting room hardware assets, local server and device inventory, and lifecycle tracking. Strong cross-team communication and collaboration skills, with evidence of positive reputation among office peers. Process ownership: proven commitment to refining procedures, updating documentation, and seeking efficiency improvements across IT functions. Adaptable learner: willingness to master new tools, manage hybrid on-prem/cloud environments, and adopt modern MDM/asset systems. Important to Note: Position based in Buffalo, NY office In-person, hands-on role supporting office and test lab operations, 4 days a week in office Occasional after-hours support for lab upgrades or escalations may be required Pay Transparency Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits. The compensation range for this position will depend on where you reside. For this role, the compensation range is: United States $82,000 - $117,000 USD Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. #LI-Remote

We're Hiring: Field Deployment Engineer 📍 Location: Buffalo, NY | 💼 Full-Time Are you a hands-on technical professional who thrives in dynamic environments and takes pride in bringing complex systems to life? At IK Systems, we're looking for a Field Deployment Engineer to lead the deployment and commissioning of advanced security and infrastructure solutions for mission-critical clients. This isn't just installation-it's engineering in the field. You'll configure servers, networks, and security platforms, validate system performance, and ensure every deployment meets the highest standards. If you have strong networking fundamentals, experience with IP video and access control systems, and a passion for solving technical challenges on-site, we want to hear from you. What You'll Do Deploy and configure LAN, WAN, wireless, and point-to-point network solutions Rack, cable, and bring online servers, storage systems, and security infrastructure Configure IP cameras, access control hardware, and intrusion detection systems Install Windows OS, set up virtual machines, and prepare application servers Validate system performance through acceptance testing and documentation Troubleshoot across network, server, and field device layers Support technicians during installation and coordinate cutovers with project teams Provide customer training on system operation What You Bring Associate's or Bachelor's degree in Electrical/Computer Engineering, IT, or related field-or equivalent experience 3+ years of hands-on low-voltage installation and commissioning experience Strong knowledge of IP networking (VLANs, routing basics, DHCP/DNS) Experience with Windows servers, virtualization, and storage fundamentals Ability to interpret construction drawings and wiring schematics Valid Driver's License required Preferred: Industry certifications (BICSI, NICET, Cisco, Microsoft), vendor platform experience (Genetec, Lenel, Axis, Bosch), and familiarity with AutoCAD/Revit. Why Join IK Systems? We offer more than a job-we provide a career with purpose and growth. Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off & holidays Professional development and certification opportunities Work with cutting-edge technology in a collaborative, team-driven culture About IK Systems IK Systems delivers world-class integrated security solutions for mission-critical industries. From IP video and access control to complex networks and communications, we design and deploy systems that protect what matters most. Apply Today Ready to take your technical expertise into the field and make an impact? Apply now and help shape the future of security technology at IK Systems. IK Systems, Inc. is an equal opportunity employer. IKS does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service. All offers of employment are contingent on the successful completion of a Background Check, Drug Screen License Verification, and any other requirements or certifications necessary to complete the essential functions of the job.

Sonwil Distribution is avidly seeking a skilled IT Field Technician to join our growing IT department! As an IT Field Technician, one will provide field support to end-users on several hardware and software issues. Duties and responsibilities Drive to different sites to perform scheduled maintenance or troubleshoot and resolve new issues. Perform routine equipment installs and move requests. Assist staff with desktops, laptops, and thin clients, including installation, configuration and ongoing support. Support company smartphones and tablets (iPhone/iPad). Provide assistance with installation, configuration, and ongoing support with warehouse's RF devices. Support the company's hosted VoIP solution. Troubleshoot and repair printers, scanners, and other peripherals. Interact with third-party support and vendors when required to arrange repairs or replacement of defective or damaged parts and machines. Provide application support around one of Sonwil's commercial or in-house written applications. Provide support to customers on a consulting basis. Assist with the overall operation of the Technology Services Group. Qualifications Bachelor's Degree in Computer Science, Computer Engineering or relevant field with experience preferred. Must possess strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise. Ability to troubleshoot and resolve problems, or escalate to appropriate resources if unable to resolve. Ability to work independently with limited supervision, while being an active member of a larger team. Ability to work on issues and projects with outside vendors. Ability to plan daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output. Ability to effectively and efficiently meet necessary project deadlines. Willing to learn new concepts and skills and be able to utilize these new skills to provide support to staff. Basic SQL experience is desired but not required. Knowledge of desktop, server, laptop, and thin client hardware and software including Microsoft operating systems Windows 7, 10 and Server 2008 R2, 2012, 2016, and 2019. Knowledge of Microsoft Office, Microsoft Exchange and Outlook. Knowledge of Citrix XenApp and XenDesktop. Knowledge of Apple products, including Mac OS, iPhone, and iPad. Knowledge of Nextiva phone system. Knowledge of Microsoft Active Directory including DNS and DHCP is desired. Knowledge of basic IP and networking concepts is desired. Knowledge of CAT6 cabling, terminating, tracing, and testing is desired but not required. Ability to move/lift equipment (30-50lbs max). IT Technical training and industry certifications are desired but not required. M-F 8am-4:30pm

Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation. What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide: * Paid Time Off & Holidays * 401(k) with employer match * Medical/Dental/Vision insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * HSA employer contribution * Life and Disability insurance * Wellness Program (participation incentives) * Employee Assistance Program * Competitive pay * Career development The IT Support Administrator is responsible for providing advanced technical support, leadership, and customer-focused solutions to ensure secure, efficient, and user-friendly IT environments. This role combines deep expertise in providing endpoint support from the desktop to Entra with mentoring responsibilities and proactive service delivery. The ideal candidate will work collaboratively across IT departments to provide solutions that deliver greater efficiency and value to our stakeholders within the organization. What are we looking for * Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field, preferred. * Five (5) years of progressive experience in IT support and endpoint administration, required. * Proven track record leading support initiatives and managing technical projects, required. * Certifications such as MS 365 Administrator, CompTIA Security+, ITIL, or equivalent, preferred. * Experience in delivering excellent technical solutions and customer experience in a self-driven environment required. * Strong understanding of Windows, Linux, and mac OS environments. * Familiarity with CRM systems, ticketing platforms, and cloud services. * Working knowledge of network fundamentals and protocols. * Strong communication and customer service skills required. * Ability to adapt and be flexible in a changing environment. * Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment. Working with us Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us. The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.