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The differences between systems integrators and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a systems integrator, becoming a systems support analyst takes usually requires 1-2 years. Additionally, a systems integrator has an average salary of $102,867, which is higher than the $82,219 average annual salary of a systems support analyst.
The top three skills for a systems integrator include architecture, troubleshoot and project management. The most important skills for a systems support analyst are troubleshoot, customer service, and database.
| Systems Integrator | Systems Support Analyst | |
| Yearly salary | $102,867 | $82,219 |
| Hourly rate | $49.46 | $39.53 |
| Growth rate | 9% | 10% |
| Number of jobs | 98,466 | 161,168 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 61% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
In the information technology (IT) industry, a systems integrator specializes in designing and developing computing systems using a variety of software, hardware, and other subsystems. To carry out their duties, they must communicate with clients to identify their IT needs and preferences, perform research and analysis to determine the ideal IT practices, troubleshoot issues, liaise with subsystem vendors, and develop strategies to optimize operations. Moreover, a systems integrator typically works with a team of IT specialists and engineers, requiring an active communication line for a smooth and efficient workflow.
A systems support analyst is responsible for supporting the operations of the technology department of an organization, resolving network issues, and maintaining the safety and security of the system database. Systems support analysts must have excellent knowledge of the technology industry, identifying system process improvements, upgrading system infrastructure, and assisting end-users with navigation. They also create resolution reports for reference, including recommendations to prevent future inconsistencies and glitches. A systems support analyst conducts regular maintenance checks on the technology servers and immediately performs troubleshooting as needed for optimization.
Systems integrators and systems support analysts have different pay scales, as shown below.
| Systems Integrator | Systems Support Analyst | |
| Average salary | $102,867 | $82,219 |
| Salary range | Between $76,000 And $138,000 | Between $58,000 And $114,000 |
| Highest paying City | Sacramento, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Apple | Virtu Financial |
| Best paying industry | Retail | Finance |
There are a few differences between a systems integrator and a systems support analyst in terms of educational background:
| Systems Integrator | Systems Support Analyst | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 61% |
| Most common major | Electrical Engineering | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between systems integrators' and systems support analysts' demographics:
| Systems Integrator | Systems Support Analyst | |
| Average age | 43 | 42 |
| Gender ratio | Male, 83.1% Female, 16.9% | Male, 70.4% Female, 29.6% |
| Race ratio | Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2% | Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |