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Tool liaison vs product support engineer

The differences between tool liaisons and product support engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a tool liaison, becoming a product support engineer takes usually requires 4-6 years. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $83,524 average annual salary of a tool liaison.

The top three skills for a tool liaison include jigs, CATIA and design requests. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Tool liaison vs product support engineer overview

Tool LiaisonProduct Support Engineer
Yearly salary$83,524$90,379
Hourly rate$40.16$43.45
Growth rate10%2%
Number of jobs13,025201,554
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Average age4241
Years of experience46

Tool liaison vs product support engineer salary

Tool liaisons and product support engineers have different pay scales, as shown below.

Tool LiaisonProduct Support Engineer
Average salary$83,524$90,379
Salary rangeBetween $42,000 And $163,000Between $67,000 And $121,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Apple
Best paying industry-Technology

Differences between tool liaison and product support engineer education

There are a few differences between a tool liaison and a product support engineer in terms of educational background:

Tool LiaisonProduct Support Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Tool liaison vs product support engineer demographics

Here are the differences between tool liaisons' and product support engineers' demographics:

Tool LiaisonProduct Support Engineer
Average age4241
Gender ratioMale, 89.2% Female, 10.8%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 4.9% Unknown, 4.0% Hispanic or Latino, 12.0% Asian, 9.6% White, 69.3% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between tool liaison and product support engineer duties and responsibilities

Tool liaison example responsibilities.

  • Apply for and achieve ISO certification.
  • Manage implementation of these solutions with hangar managers, inspectors, technicians, vendors, and OEM's.
  • Review changes and issues utilizing CATIA and VPM.
  • Design work are produced both on paper and on CATIA V4.
  • Collaborate with CMM equipment in the inspection of inventory shipments, ensuring all materials comply with government quality requirements and specifications.
  • Perform some QA inspections with raw sheet material for customer qualifications and cost saving projects.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Tool liaison vs product support engineer skills

Common tool liaison skills
  • Jigs, 56%
  • CATIA, 29%
  • Design Requests, 16%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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