Kitchen Attendant - Night
Trapper Creek, AK
Department
Food and Beverage
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Host/Cashier
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Provide a safe and enjoyable experience for guests and team members. Utilizes computerized point of sale equipment, interacts with guests, and maintains a clean facility with elevated standards of quality and attention to detail. Provide reliability, dependability, and a positive attitude in a high energy environment. Live a summer of adventure and memories, both creating your own and for others.
RESPONSIBILITIES
* Operate point of sale computer, handle financial transactions and process orders accurately.
* Maintain high standards of cleanliness and sanitation in all work and storage spaces.
* Cleaning and stocking the venue to ensure success, rotating and organizing product to prevent spoilage.
* Completing sanitization and food safety protocols and logs with assistance and direction from management.
* Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years required to serve alcohol in the State of Alaska.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Must have or the ability to obtain an Alaska Food Handler's Card.
* Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Warehouse Clerk
Trapper Creek, AK
Department
Food and Beverage
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Fleet Detailer
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Are you passionate about vehicles and take pride in maintaining them to the highest standards? We are seeking a dedicated Fleet Detailer to join our team and ensure our fleet remains in pristine condition. As part of our team, you will play a vital role in our operations by cleaning and maintaining our motorcoaches, ensuring they are always ready for service.
RESPONSIBILITIES
* Clean and detail the interior and exterior of fleet vehicles, including windows, seats, floors, dashboards, and exteriors.
* Operate cleaning equipment such as vacuums and pressure washers.
* Sanitize high-touch areas and address biohazards or spills in accordance with health and safety protocols.
* Inspect vehicles for cleanliness and report any damage or maintenance needs.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Maintenance Technician (Talkeetna)
Talkeetna, AK
What perks can you expect?
Join an inclusive, global team and make life-long connections.
Enjoy free access to Pursuit attractions and 50% off for friends.
Get discounts on hotel stays, dining, and retail.
Access subsidized mental health and wellness resources.
Housing accommodations available with competitive rates
Referral bonus available
What will be your daily pursuit?
Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.
What will your compensation be?
$22.00/hour
When does this adventure begin?
This is regular full-time role slated to start as soon as possible!
What will you do in this job?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge. As the Maintenance Technician, you will be responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and team members. You will assist in the following duties:
Respond to maintenance requests
Communicate daily with Front Desk and Housekeeping team members to respond to immediate needs
Ensure grounds and landscaping are well kept at all times
Perform standard daily lodge usage and safety checks
What skills and experience do you need for this job?
Previous maintenance experience preferred
Must be able to regularly lift up to 50 pounds
Must be 21 years of age or older
Must have a valid driver's license and clean driving record
Self-motivated attitude and exceptional guest service
What will your work environment be like?
Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the last frontier.
Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
Independent. You'll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required
We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************.
We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.
Auto-ApplyTeam Member (Cashier / Cook)
Petersville, AK
Job Description
At Jack's, we may be all about the south, but we're also all about YOU! If you want to join a family-friendly company filled with great folks, work somewhere you love, and learn how to make a true southern biscuit, Jack's is the place to be! 💛
As a Jack's team member, you'll be the first smiling face customers see. Day-to-day, you'll:
Provide fast, friendly service to our guests
Help customers order their favorite meals
Prepare delicious southern foods (did someone say chicken? 🍗👀)
Keep the restaurant squeaky clean and looking fantastic
Organize and ensure supplies are neat and well-stocked
Work with your managers and coworkers to meet daily goals
What You Bring to the Table:
Teamwork - You're always ready to lend a hand and jump in where needed
Integrity - If something goes wrong, you make it right
Reliability - You're dependable and show up on time
Flexibility - You multitask without breaking a sweat
A Smiling Face - Making folks happy is your jam
Rewards You'll Enjoy:
💰 Weekly pay
📝 Paid training
🏆 Awards and recognition
🌱 Growth Opportunities (We love promoting from within!)
🌟 Jack's Perks (discounts on electronics, movie tickets, pet insurance, etc.)
👕 Company-provided uniforms
❤️ Medical, vision, and dental insurance
🌴 Paid vacation
💸 401k with a company match
Starting pay up to $12/hr based on experience and position.
Auto-ApplyDriver Guide
Trapper Creek, AK
Department
Transportation
Employment Type
Seasonal - Full Time
Location
McKinley Transportation and Logistics
Workplace type
Onsite
Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Supervisor, Luggage Handler
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. When preparing for a vacation, some spend days planning and packing the perfect outfit or bringing the right essentials to make their vacation run as smoothly and as comfortably as possible. As a luggage handler supervisor, you make sure all their packed belongings arrive at their new home-away-from-home. You and the rest of the team work together to collect, load, and disperse luggage daily to ensure our guests' belongings follow them on their Alaskan journey.
RESPONSIBILITIES
* Supervises and motivates the luggage team.
* Transfers luggage to and from guest rooms from loading areas and a variety of vehicles.
* Organize, sort, tallies, tag, and labels guest luggage daily.
* Ensures safe storage, collects and distributes ticketing of guests' personal items, and hand-carry luggage.
* Greet guests and provide escort or transportation to rooms and other locations as needed.
* Deliver messages, and guest amenities, and run errands while providing excellent customer service in a prompt and courteous manner.
* Assists with misplaced and damaged luggage.
* Communicates frequently with supervisors and other team members via radio for service or technical updates, requests, or concerns.
* Assist with guest service, front desk, and housekeeping duties during peak busy times and unexpected events, such as power outages.
* May respond to alarms and assist in the events of an emergency in accordance with company policies, procedures, and guidelines.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Must be able to lift 50 lbs./23kg.
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Assistant Manager, Food & Beverage (Seasonal)
Trapper Creek, AK
Department
Food and Beverage
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS BENEFITS About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Groundskeeper
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. A Groundskeeper performs a variety of tasks to maintain property grounds and foliage to put our best foot forward in the minds of our guests and our employees. Routine maintenance of the site landscape and grounds is a contributing factor to the safety and satisfaction of both guests and employees. This job ensures the aesthetics and functionalities of property grounds are maintained to company standards.
RESPONSIBILITIES
* Routinely maintains plants, foliage, flowers, and property grounds.
* Operates ground equipment as needed.
* Routinely inspects grounds to ensure property appearance is in accordance with company standards.
* Assists with a variety of entry-level maintenance tasks as assigned.
* Interacts with employees and guests including but not limited to answering questions and providing information about the local areas, hotel information, and general service interactions.
* Other Duties as Assigned.
REQUIREMENTS
* Minimum age of 18 years to operate service vehicles and maintenance equipment.
* Valid Driver's License (not revoked or suspended) with fewer than three moving violations.
* Must be able to lift 50 lbs./23kg.
* Must pass a pre-employment drug screening and will be a part of our random drug testing program.
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Department
Food and Beverage
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Supervisor, Guest Services
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Guest Service Managers are the ultimate problem-solvers and a vital position for our hotel operations. You will oversee all guest service desk operations while providing excellent service to our guests and employees. The Guest Service Manager will apply knowledge of company products, optional tours, services, local information, policies, and procedures while supporting the overall goals of the company.
RESPONSIBILITIES
* Supervise, train, and give regular performance guidance to reporting staff.
* Provide excellent customer service and analyze guest situations, investigate problems and determine solutions within company policies, procedures, and guidelines.
* Communicates and coordinates with multiple departments in a friendly and professional manner to process requests and accommodations.
* Create bookings, take payment, and process refunds for hotel rooms, amenities, and tours.
* Process daily sales and oversee accounting procedures as they relate to the guest service desk.
* Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
* Participate in generating sales for tours, retail, restaurant, amenities, and hotel rooms at designated locations.
* Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas.
* Monitor alarms and communicate with guests, employees, security, management, and emergency personnel in the event of urgent and/or emergent medical and non-medical incidents on property.
* Keep work areas organized, clean, and sanitized.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Must be able to lift 50 lbs.
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Attendant, Public Areas
Trapper Creek, AK
Department
Rooms Division
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS BENEFITS About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Servers provide positive guest interactions while serving guests in a friendly and efficient manner. They play an integral role in ensuring our customers have an exceptional dining experience by providing food and beverages for guests and serving them throughout the restaurant and bar while following all state and local laws and company policies. At all times, servers are expected to be attentive to the guests' needs, making them feel welcome, comfortable, and important. Live a summer of adventure and memories, both creating your own and for others.
RESPONSIBILITIES
* Organizing and setting up workspace before, during, and after each shift including stocking, cleaning, sanitizing, and preparatory work.
* Greeting and welcoming guests to the restaurant while maintaining a professional appearance.
* Knowledgeable present menus and recommendations to guests.
* Using the company's sequence of service with guests to make sure they are having a quality dining experience.
* Clearing, cleaning, sanitizing and resetting the venue as needed.
* Efficiently operating a computerized point-of-sale system, completing financial transactions accurately, making changes, and running credit cards.
* Effectively and proactively communicate any safety, guest, or employee concerns with the Supervisors and Management.
* Contributing to the overall success of the venue by running food, seating tables, and welcoming guests as needed.
* Maintain high standards of cleanliness and sanitation in all work and storage spaces.
* Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.
* Other Duties as Assigned.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years required to serve alcohol in the State of Alaska.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Must have or the ability to obtain an Alaska Food Handler's Card.
* Must have or be able to obtain a valid alcohol safety card for the State of Alaska.
* Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for minimum of 8 hours per day.
BENEFITS
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Luggage Handler
Trapper Creek, AK
Department
Guest Services
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Supervisor, Housekeeping
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Housekeeping Supervisors oversee our guests' home-away-from-home ensuring each space is clean, comfortable, and safe. You will assist in training, coaching, and guiding a large, diverse team while supporting safety standards and assisting guests as needed. Finish your day in the afternoon and get out to adventure in the magic of Alaska.
RESPONSIBILITIES
* Training, coaching, rewarding, and disciplining all employees on aspects of the job.
* Prepare housekeeping paperwork and divide/assign rooms to room attendants evenly.
* Radio and phone communications with all hotel staff on any safety or service concerns.
* Daily inspection of guest rooms and employee housing for quality assurance.
* Update housekeeping logs throughout the resort and assuring the proper storage of chemicals and cleaning products.
* Interact and communicate with guests, providing property-specific and local information, answering questions, and communicating concerns to a supervisor, creating memorable moments for our guests.
REQUIREMENTS
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Supervisor, Laundry
Trapper Creek, AK
Department
Rooms Division
Employment Type
Seasonal - Full Time
Location
Mt. McKinley Princess Wilderness Lodge
Workplace type
Onsite
RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Agent, Guest Services
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. The Guest Service Representatives are the greeters, problem-solvers, and sales force of all that is the location where you work. You provide excellent service; apply knowledge of company products, optional tours, services, local information, policies, procedures, and guidelines to assist guests and employees; and support the overall goals of the company as you provide the best experience possible for our visitors. Be part of the team who shares their backyard with guests. Live a summer of adventure and memories, both creating your own and those for others.
RESPONSIBILITIES
* Performs a variety of moderately difficult customer service tasks.
* Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
* Assists customers, employees, and management and responds to queries.
* Supports housekeeping and laundry as directed.
* Other Duties as Assigned.
REQUIREMENTS
* One year of experience in positions involving customer service.
* Proficiency in the use of computer business applications, with working knowledge of computerized reservation systems.
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Benefits
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Representative, Transportation Services
Trapper Creek, AK
Department
Transportation
Employment Type
Seasonal - Full Time
Location
McKinley Transportation and Logistics
Workplace type
Onsite
Responsibilities Requirements Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.
HAP is committed to a diverse, equitable, and inclusive work environment.
The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Catering Chef, Sous - Employee Dining Room
Trapper Creek, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Do you love to be inspired and challenged daily? You will oversee the entire kitchen operation for our employee dining room including labor and food costs, employee lifecycle, human resource needs, and scheduling. You will help to develop and enrich sanitation and safety protocols to align with state, local, and Company laws and regulations.
RESPONSIBILITIES
* You will work closely with Chef and Food and Beverage management team.
* Supervision of food production, storage, and sanitation processes.
* Oversee record keeping, control logs, auditing, and always remember the FIFO for the the management of food cost.
* Ensure company HESS and sanitation procedures are followed and held the highest standard. You will complete internal audits at regular intervals.
* Follow all company recipes, and ensure all staff are prepping, preparing and plating to standard.
* Assist if requested in menu development and creation.
* Participate in pre-shift and safety meetings with direct reports and staff.
* Mentor and coach staff to create a team that produces the highest level of products being served to our fellow team members.
* Ensure that we are able to accommodate dietary restrictions.
* You are a vital part of the venue; always contributing to the overall success of your team. You can be seen running the wheel or assisting server and food runners.
* Maintain high standards of cleanliness and sanitation in all work and storage spaces.
* Contribute effectively to a positive experience while maintaining a professional attitude and appearance.
REQUIREMENTS
* This job normally requires a professional level of knowledge in food preparation and production equivalent to that which would be acquired through the completion of a hospitality or culinary degree or equivalent certified training. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
* Proficiency and experience with high volume catering type food preparation.
* Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems, Excel, and Word.
* Minimum age of 18 years is required to facilitate the sale of alcohol in the State of Alaska.
* Must pass a pre-employment background check.
* Minimum age of 18 years is required to reside in company housing, where available.
* Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
* Must have or the ability to obtain an Alaska Food Handler Card and TAPS alcohol server permit.
* Working knowledge of warehousing or food storage is preferred.
* Ability to lift 50 lbs.
* Ability to work in a fast-paced environment with multiple tasks and external influences.
* Ability to work independently with minimal supervision while achieving daily goals.
* Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
* Ability to stand/walk/work on feet for minimum of 8 hours per day.
BENEFITS
* Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
* Reward for Referral Program
* Experience - Of a lifetime!
* Rewards & Incentives
* Community Service
* Employee Activities
* Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.