Customer Service Representative - Remote - 50k-60k/Year
Work from home job in Palmer, AK
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Work from Home - Need Extra Cash?
Work from home job in Fairbanks, AK
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Remote Housekeeper Part-time/On-Call - Manh Choh
Work from home job in Tok, AK
The remote housekeeper part time/on-call position provides a wide variety of cleaning services and other related duties required to keep remote camp and industrial facilities, food service areas, office facilities and similar areas in a clean and orderly condition. All duties are to be performed in accordance with NMS' mission, vision, and values.
Responsibilities
* Cleans, sweeps, vacuums, mops, or restocks hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas.
* Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors.
* Dusts both low and high areas.
* Wipes down or cleans various surfaces.
* Uses appropriate equipment and cleaning solutions for all tasks.
* Removes and properly disposes of discarded materials.
* May compact trash.
* Removes and transports trash to the appropriate disposal areas.
* May change light bulbs and perform very light facility maintenance.
* May keep building entryways free of snow and debris.
* May operate a vehicle to work at remote locations.
* May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.
* May also be designated as a night or day janitor to indicate somewhat varying duties or assignments related to this type of work.
* Notify supervisor if safety and sanitation standards are not being met.
* This position has no supervisory responsibilities.
* Other duties that are pertinent to the department or unit's success also may be assigned.
Qualifications
* High School Diploma or GED equivalent preferred.
* At least one (1) year experience that evidences a working knowledge of commercial cleaning equipment and industrial cleaning processes.
* At least one (1) year experience in commercial housekeeping.
* Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
CANDIDATES RESIDING OUTSIDE ANCHORAGE AND FAIRBANKS AREA:
Candidates residing in the Lower 48 for any contract: For the purposes of pre-employment testing, Anchorage or Fairbanks will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Anchorage, AK or Fairbanks, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (such as NSTC, APICC training, security licensing requirements, etc.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK or Fairbanks, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is a remote camp setting. Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements
* Ability to lift 35 lbs. from floor to knuckle
* Ability to lift 35 lbs. from floor to waist
* Ability to lift 8 lbs. from floor to shoulders
* Ability to lift 8 lbs. from floor to crown level
* Ability to carry 25 lbs. with two hands for a minimum distance of 50 feet
* Ability to stoop & twist alternate cross over toe touches x 5 each side, self-paced but continuous.
* Ability to squat functionally squat self-paced but continuous.
* Ability to kneel on one knee and stand. Return to kneel on opposite knee.
* Ability to kneel in sequence x 5 for each knee, self-pace but continuous.
* Ability to climb up and down 10 steps x 5 for a total of 50 steps,
* Ability to climb up and down 10 steps x 5 for a total of 50 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
* Ability to climb a slanted ladder with 2 rungs x 2 repetitions for a total of 4 rungs, self-paced but continuous.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Required Language
Equal Opportunity Employer/Shareholder Preference
NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status, or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law.
It is NMS policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer is accepted, in accordance with company and/or contract requirements.
Accommodation Request
If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.
To request an accommodation by telephone, contact us at: **************
To request an accommodation by email, contact us at *******************
Auto-ApplyWork From Home - Client Support Manager
Work from home job in Wasilla, AK
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:• Proud Parent Company: Globe Life• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.• Secure your future with comprehensive life insurance coverage.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Plan for retirement with confidence, as we offer a robust retirement plan.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
Auto-ApplyHousekeeper / Breakfast Cook: North Slope Remote Camp
Work from home job in Alaska
Under the supervision of the Head Cook, the employee is responsible for cooking breakfast, baking, cleaning, and assisting the Head Cook in the kitchen area. Housekeeping duties for this position include day-to-day cleaning of living quarters, restrooms, and offices.
This position's duties consist of about 75% housekeeping and 25% cooking.
This position works a rotational schedule (2 weeks on/2 weeks off) and 12-hour shifts in a remote camp on the North Slope. Flights from Anchorage to the job site (and back) will be paid for by the company. Meals and lodging are covered at the job site. Point of hire: Anchorage, AK.
REQUIRED QUALIFICATIONS
* Must be at least 18 years of age
* High school diploma or equivalent
* Current State of Alaska Food Worker Card
* At least six months of experience in housekeeping and in a commercial kitchen
* Able to proficiently speak, read, understand, and write English
* Must pass a pre-employment drug screen and physical requirements
* Must meet criminal history and background requirements
DESIRED QUALIFICATIONS
* Previous work experience in camps and/or related area
* Previous training in prevention of food borne illness, HACCP, sanitation, and personal hygiene
ESSENTIAL FUNCTIONS
* Clean as assigned following proper procedures
* Unload needed supplies and small equipment from storeroom and pot areas
* Assist Head Cook with food prep as needed
* Review production sheet assignment, secure HACCP approved, standardized recipes for assigned food items
* Prepare and cook breakfast and baked goods each morning for roughly 20-30 residents
* Transport food to the tray line before the beginning of tray service
* Utilize proper equipment and utensils
* Take corrective action if temperatures of food items are not achieved correctly
* Assure prepared foods are of the highest quality
* Pan food into the appropriate serving pans before serving time; cover and maintain at proper temperature
* Prepare and portion resident snacks and nourishments according to instructions and regulatory guidelines
* Set up dining room according to the needs
* Prepare salads for salad bars and set up salad bar
* Assist with ordering, as needed
* Clean permanent living quarters, common areas (all bathrooms & showers)
* Willingness to perform others duties as required
* Willingness to work at various locations as required
CORE SPECIFIC COMPETENCIES
* Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
* Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
* Safety and Security: Promotes a safe work environment for co-workers and customers
* Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
* Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
* Dependability: Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable and improves team morale
* Independence: Works with little or no supervision
* Time Management: Manages time effectively when accomplishing tasks, projects, and goals
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan, and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities, and abilities. There may be a lack of immediate access to critical medical services as well as urban community services.
PHYSICAL DEMANDS
The employee's work requires routine walking, standing, bending, and carrying items weighing up to 50 pounds. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam.
REASONABLE ACCOMMODATION
It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
Supervisor, Customer Service Management (Bilingual)
Work from home job in Juneau, AK
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**Job Summary**
The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers.
**Responsibilities**
The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services.
+ Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities.
+ Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance.
+ Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders.
+ Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules.
+ Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner.
+ Manage employee timecards in addition to standard HR responsibilities as a people leader.
+ Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders.
+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable.
+ Continually monitor program adherence, quality, attendance and address accordingly.
+ Report Corrective and Preventative Actions in a timely manner.
+ Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues.
+ Conduct recurring development-based 1x1s with team members focused on both performance and goal setting.
+ Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
+ Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
+ Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person).
+ Proactively seek and implement process efficiencies to reduce team manual work.
+ Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc.
+ Work well independently and in a team setting by collaborating across different departments.
**Qualifications:**
+ Must be fluent in English and Spanish
+ Bachelor's degree or equivalent work experience preferred
+ 3-5 years of experience in related field of patient support programs preferred
+ Previous management experience preferred
+ Strong communication, presentation, and time management skills
+ Commitment to the continued development of oneself and team members
+ Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas
+ Travel may be needed to perform your duties up to 10%.
**What is expected of you and others at this level:**
+ Coordinates and supervises the daily activities of operations or business staff
+ Administers and exercises policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact to work unit operations and customers
+ Frequently interacts with subordinates, customers, and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT.
**REMOTE DETAILS** : All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $67,500.00 - $86,670.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/23/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Remote Camp Chef - Pogo Mine
Work from home job in Fairbanks, AK
The Remote Chef is to manage assigned kitchen staff by ensuring a positive and safe working environment, as well as ensuring all assigned staff receive the appropriate training, guidance, and leadership in order to effectively perform their jobs and deliver quality services. All duties are to be performed in accordance with NMS' mission, vision, and values as well as departmental policies, practices, and procedures.
Responsibilities
* Selects and develops recipes based on type of food to be prepared and applying personal knowledge and experience in food preparation.
* Cooks or otherwise prepares food according to recipe.
* Prepares, cooks, and serves meats, sauces, vegetables, soups, and other foods.
* Carves meats.
* Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
* Maintains excellent client and employee communications and relations to continuously improve the quality of provided services, resolve problems, & facilitate the acceptance & implementation of services.
* Adhere to NMS safety policies, practices, and procedures.
* Maintains liaison with safety personnel on various NMS safety policies, practices and procedures to assure information exchange, mutual assistance, and an enhanced positive safety culture.
* Instructs, provides guidance, and training to assigned staff regarding NMS safety policies, practices and procedures, utilizing proactive methods.
* Enforces penalties for infractions of NMS safety policies, practices and procedures.
* Actively participates in behavior and commitment based safety program and supports NMS safety goals by planning, implementing, and coordinating policies, practices and procedures to reduce or eliminate occupational injuries, illnesses, deaths, and property damage.
* Coordinates safety activities of assigned staff and conducts multiple safety meetings to ensure daily operations are in compliance with company and client safety requirements.
* Disseminates information to assigned staff, other housekeeping and departmental locations regarding workplace hazards and or other safety information.
* Monitors, records, and provides documentation on safety related issues in the workplace.
* Identifies, appraises, resolves, and / or appropriately reports conditions which could produce injuries, illnesses, and property damage.
* May assist in investigation of accidents or incidents.
* In a safe, effective and cost efficient manner delegates authority and assigns responsibilities for up to 30 on-site assigned staff, either directly or through subordinate supervisory personnel, engaged in preparing and cooking foods in a remote camp environment.
* Notify supervisor if safety and sanitation standards are not being met.
* This position is responsible for the supervision of staff.
* Other duties that are pertinent to the department or unit's success also may be assigned.
Qualifications
Minimum Requirements
* High School diploma or GED equivalent, supplemented by formal training, or additional equivalent experience.
* Associate's Degree in Culinary Arts or recognized formal certified training program from a National Association. Candidates without such education need an additional three years (3) years of demonstrated leadership experience in a commercial or remote camp kitchen setting.
* At least five (5) years of directly related restaurant cooking experience which demonstrates a working knowledge of high-volume food production, food service production, food service positions, equipment, and supervisory techniques in this field.
* A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy.
* Candidates must have the ability to instruct and train others as well as the ability to handle multiple tasks occurring at the same time.
* Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire.
* Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
CANDIDATES RESIDING OUTSIDE FAIRBANKS AREA:
Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Fairbanks, AK will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Fairbanks, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Fairbanks, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is an industrial kitchen setting located in a remote camp.
Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Fit For Duty Test
* Lift: Lift 50 lbs. from floor to knuckle x 2
* Lift: Lift 50 lbs. from floor to waist x 2
* Lift: Lift 50 lbs. from floor to shoulders x 2
* Lift: Lift 30 lbs. from floor to crown x 2
* Carry: Carry 20 lbs. with two hands for a minimum distance of 20 feet
* Push: Push horizontally with a peak force of 50 f-lbs. with two hands.
* Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced, continuous.
* Squat Test: Functionally squat x 5, self-paced but continuous.
* Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
* Stairs: Climb up and down 10 steps x 4 for a total of 40 steps, self-paced but continuous
* Stairs & Carry: Climb up and down 10 steps x 2 for a total of 20 steps while carrying 30 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
* Allow a 30 second rest period after climbing up and down 10 steps while carrying.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.
Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at ******************* or **************.
Auto-ApplyClient Success Associate (Entry level, Remote)
Work from home job in Anchorage, AK
Job Description
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Remote Driving Janitor, WNS Camp (Wage DOE & Federal Benefits - 3x3 ROT/Housing/Meals - North Slope, AK)
Work from home job in Anchorage, AK
This Remote Driving Janitor position provides a variety of laundry attending, cleaning services and other related duties required to keep remote industrial housing facilities, food service areas, office facilities, or similar areas in a clean and orderly condition. This position will expedite product, supplies and equipment from camp to camp. All duties are to be performed in accordance with NMS' mission, vision, and values as well as housekeeping policies, practices, and procedures.
This is a rotational position with a 3-week on & 3-week off work scheduled, working twelve (12) hours per day, supporting the WNS Camp on the North Slope. The point of hire origin is Anchorage, AK.
Responsibilities
* Cleans, vacuums, mops, or restocks hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas.
* Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors.
* Dusts both low and high areas. Wipes down or cleans various surfaces.
* Uses appropriate equipment and cleaning solutions for all tasks.
* Removes and properly disposes of discarded materials.
* May compact trash.
* Removes and transports trash to the appropriate disposal areas.
* Remove linen, towels, and trash from various areas.
* Restocks sleeping rooms and bathrooms, verifying that towels, sheets and blankets are available for each appropriate room.
* May require cleaning of indoor and/or outdoor smoking lounges.
* May change light bulbs and perform very light facility maintenance.
* May keep building entryways free of snow and debris.
* Participates in and supports corporate safety programs.
* Extensive driving with the possibility of foul weather conditions.
* Responsible for extensive transport and delivery of a variety of items to and from sites.
* Locates and distributes materials to specific areas manually or using handcart, hand truck and Tommy lift.
* Drive Box Van to outlying areas to deliver materials.
* Other related duties may also be assigned.
* Notify supervisor if safety and sanitation standards are not being met.
* Other duties that are pertinent to the department or unit's success also may be assigned.
* This position has no supervisory responsibilities.
Qualifications
* High School Diploma or GED equivalent
* At least one (1) year experience that evidences a working knowledge of commercial cleaning equipment and industrial cleaning processes.
* At least one (1) year experience in commercial housekeeping.
* A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy.
* Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA:
Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is a remote camp setting. Employees must constantly be able to stand, sit, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Fit For Duty Test
* Lift: Lift 50 lbs. from floor to knuckle x2
* Lift: Lift 50 lbs. from floor to waist x 2
* Lift: Lift 38 lbs. from floor to shoulders x 2
* Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced.
* Allow a 60 second rest period between carry tests.
* Push: push horizontally with a peak force of 50 f-lbs. with two hands
* Pull: pull horizontally with a peak force of 75 f-lbs. with two hands.
* Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous.
* Squat Test: Functionally squat x 5, self-paced but continuous.
* Stairs: Climb up and down 12 steps x 15 for a total of 180 steps,
* Allow 30 second rest after climbing up and down each set of 50 steps, self-paced.
* Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
* Allow a 60 second rest period after climbing up and down 25 steps while carrying.
* Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Auto-ApplyWork From Home - Client Support Manager
Work from home job in Anchorage, AK
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:• Proud Parent Company: Globe Life• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.• Secure your future with comprehensive life insurance coverage.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Plan for retirement with confidence, as we offer a robust retirement plan.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
Auto-ApplyVirtual Customer Service Professional (work from home)
Work from home job in Akutan, AK
Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
Additional Information
Remote Hotel Action Station Cook - Qavartarvik Customer Lodge ($21.42/HR & Benefits - 4x4 Rotation & Housing - Bethel, AK)
Work from home job in Anchorage, AK
The Remote Hotel Action Station Cook position is responsible for the preparation, production, and presentation of a variety of foods, completion of production sheets and with other associated food service activities. This position will primarily support the Pho/Noodle Action Station but will also support other food production duties and responsibilities.
This is a rotational position in Bethel, AK supporting the Qavartarvik Customer Lodge. The rotation schedule will be 4 weeks on and 4 weeks off. Lodging and three meals per day provided. The point of hire origin is Anchorage, AK and the YKHC Service Area.
Responsibilities
* Properly, safely, and efficiently prepare food products while following standard food-handling procedures.
* Performs all action station food production duties with specific items determined by assigned shift.
* Review the needs of the day with assigned supervisor(s), completes production sheets and recipes and verify all supply needs and availability.
* Attends daily CPM (culinary planning meeting)
* Responsible for quantity and quality control in food production as well as overall sanitation of assigned areas.
* Greets customers with excitement and demonstrates a customer service attitude.
* Verifies food serving lines, areas, etc., making sure they are properly stocked, set up, and cleaned.
* Ensure work areas are thoroughly cleaned and organized prior to the end of every shift, providing a seamless transition to the next shift or rotation.
* Maintains food production equipment and storage areas following proper sanitation, safety, and operational procedures.
* Has ability to recognize and use proper PPE for the job tasks.
* Adhere to all safety policies, requirements, and training.
Qualifications
* High school diploma or GED equivalent.
* At least three (3) years of related food preparation experience.
* Experience in food prep, set up and action station cooking.
* Cleaning and maintaining food service equipment.
* Food Handler card, Alaska Food Workers card, or ServSafe certification within 30 days of employment.
* Must be fluent in speaking, reading, and writing English.
Preferred Qualifications
* Preference given to candidates with action station cooking experience.
* Preference given to candidates with experience in Vietnamese cuisine, flavors, and cooking techniques.
* Knowledge of pho broth preparation.
* Knowledge of noodle preparation.
* At least two (2) years of related vocational training.
Working Conditions and Physical Requirements
Weather: Indoors
Noise level: Moderate
Office conditions: Pace of work environment: Medium
Customer Interaction: High
Description of environment: Hotel restaurant
Constantly required to stand; frequently required to walk; occasionally required to lift, pull and push.
Physical requirements: Occasionally required to lift and/or move up to 50 pounds.
Travel: None
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Auto-ApplyInbound Virtual Customer Service Agent
Work from home job in Knik-Fairview, AK
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Breakfast Cook/Baker: North Slope Remote Camp
Work from home job in Alaska
The Baker/Breakfast Cook is responsible for producing baked goods and preparing the breakfast meal at the assigned remote camp on the North Slope of Alaska. Supervises kitchen staff, participates in ordering bakery and food items, monitors inventory, and ensures services are provided within established budgetary guidelines. Ensures adherence to the DUS HSE and Quality Assurance programs, HACCP, FDA food safety regulations, and ServSafe procedures.
This position will be working a rotational schedule (3 weeks on/3 weeks off or 2/2) and 12-hour shifts at a remote camp in Alaska. Flights to/from Anchorage and to the job site will be paid by the company. Covered meals and lodging at the job site. Point of hire: Anchorage, AK.
REQUIRED QUALIFICATIONS
Must be at least 18 years of age
High school diploma or equivalent
2 or more years of experience in quantity (from scratch) baking and food production
Current ServSafe certification
Able to proficiently speak, read, understand and write English
High level of customer service
Maturity of judgment and behavior
Must be able to pass the Company's pre-employment screening process, including drug screen, criminal background investigation, and a post-offer physical/functional capacity evaluation.
DESIRED QUALIFICATIONS
Prior supervisory experience
Culinary training from an accredited culinary institute, or management experience in high volume institutional type operations
Certified Professional Food Manager
State of Alaska Food Worker Card
Previous experience in remote camps and/or related area of experience
ESSENTIAL FUNCTIONS
Prepare pre-baked and/or from scratch items (breads, rolls, muffins, biscuits, pies, cookies, pastries) for dessert and pastry line.
Responsible for preparing the daily breakfast meal. May be responsible for preparing a night meal as needed.
Supervise, train and direct kitchen staff.
Use standard menus and recipes to achieve a high quality, appealing finished meal.
Monitor food temperatures throughout the shift and during serving time.
Assist with ordering and inventory as needed.
Ensure kitchen and dining areas are clean and sanitized.
Adhere to local, state, federal (and other regulatory agencies) standards, codes, and laws. Comply with company HACCP policies and procedures.
Conserve nutrients and freshness of food items by adhering to quality and time limits for preparation and service of food.
Assume active role in employee safety programs.
Assure that all uniform rules are being followed by staff.
Arrange special catering function setup as required by client.
Promote, establish, and maintain a safe work environment for all employees & clients.
Build and maintain good public relations with the clients, residents, and co-workers.
Provide high level of customer service at all times.
Ability to work in a constant state of alertness in a safe manner.
Willingness to perform other duties as required.
CORE COMPETENCIES
Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations
Corporate Values: Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities
Safety and Security: Promotes a safe work environment for co-workers and customers
Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers
Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization
JOB SPECIFIC COMPETENCIES
Attention to Detail: Ensures one's own and other's work and information are complete and accurate
Dependability: Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable and improves team morale
Independence: Works with little or no supervision
BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short term disability insurance. Full-time regular employees are provided access to our employee assistance program.
WORKING ENVIRONMENT
The employee will be required to live and work in a remote and confined workspace for extended periods of time and exposure to work assignments consisting of twelve-hour days and able to work day or night shifts as required. The majority of the work is performed in a remote setting with a wide variety of people in differing functions, personalities and abilities. There may be lack of immediate access to critical medical services as well as urban community services.
PHYSICAL DEMANDS
The employee's work requires routine walking, standing, bending and carrying items weighing up to 50 pounds. Applicant will be required to successfully complete a post-offer pre-hire physical and Functional Capacity Exam.
REASONABLE ACCOMMODATION
It is Denali Universal Services' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
Remote Lead Night Janitor - Red Dog Mine
Work from home job in Red Dog Mine, AK
This Remote Lead Janitor position provides and directs the activities of those involved in a variety of laundry attending, cleaning services and other related duties required to keep remote industrial housing facilities, food service areas, office facilities, or similar areas in a clean and orderly condition. This position will expedite product, supplies and equipment from camp to camp. All duties are to be performed in accordance with NMS' mission, vision, and values as well as housekeeping policies, practices, and procedures.
Responsibilities
* Performs all duties required of a janitor or other assigned employee.
* Is accountable for meeting all of the obligations required of assigned employees.
* Willing to promote NMS Core Values in the workplace.
* Helps direct and guide assigned housekeeping and janitorial employees.
* Helps train new staff and provides ongoing training to existing staff.
* Regularly conducts, replaces, and disperses assigned inventories.
* Regularly conducts inspections to maintain the quality of provided services.
* Coordinates associated equipment care and maintenance.
* Helps conduct safety meetings and insures daily operations are in compliance with company and client safety requirements.
* Makes sure all quality standards and work procedures for staff are met.
* Personally resolves minor maintenance or client emergencies as they occur or takes steps to permanently address them.
* Assist employees in the resolution of work related difficulties.
* Identifies, resolves, or appropriately reports site's safety hazards.
* Assists in having available all required HazCom documentation.
* Notify supervisor is safety and sanitation standards are not being met.
* This position is responsible for the supervision of staff.
* Other duties that are pertinent to the department or unit's success also may be assigned
Qualifications
* High school diploma or GED equivalent.
* At least one (1) year experience that evidences a working knowledge of commercial cleaning equipment and industrial cleaning processes.
* At least one (1) year experience in commercial housekeeping.
* At least one (1) year of supervisory experience in a directly related field.
* Must pass all pre-employment contract requirements which may include but are not limited to: background check and UA drug test.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is a remote camp setting. Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Must be able to lift and/or move up to 50lbs.
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Auto-ApplyTravel customer representative
Work from home job in Fairbanks, AK
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
Work From Home - Client Support Manager
Work from home job in Palmer, AK
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.
About us:• Proud Parent Company: Globe Life• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.• Work Location: US/Canada
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.• Secure your future with comprehensive life insurance coverage.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Plan for retirement with confidence, as we offer a robust retirement plan.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyRemote Cook - Pogo Mine
Work from home job in Fairbanks, AK
The Remote Cook is responsible for the daily preparation, production, stocking and presentation of a variety of foods, breakfast, entrees/soups, salads, salad bar accompaniments, pantry production, maintaining serving line levels, or the cleaning and sanitizing of preparation areas and equipment, and baking. All duties are to be performed in accordance with NMS' mission, vision, and values as well as departmental policies, practices, and procedures.
Responsibilities
* Performs all main line food production duties with specific items determined by assigned shift
* Reviews the needs of the day with assigned supervisor(s), completes production sheets, reviews maintenance reports, and verifies supply needs and availability
* Assists assigned supervisors with menu and recipe development
* Monitors, replenishes all salad bar and pantry production items using proper rotation procedures
* Cooks such food items as breakfast, lunch or dinner foods, coffee, drinks, tray items, sandwiches, salad dressings, meat items, cheese or vegetable trays, salad bar items, etc.
* Prepares, places, presents, and restocks such items as bulk/fresh vegetables, salads, relish trays, meats, sauces, cheeses or salad dressings, etc.
* Prepares or utilizes production sheets to determine amounts needed for serving areas
* Uses a variety of food preparation procedures and equipment including a wide variety of cutting instruments. Uses previously made salads and producing new salads as needed
* Assists other personnel as needed in food production or in handling special duties
* Serves in the service line as needed
* Handles special food preparation or cleaning projects as required
* Rotates food items as is appropriate to item
* Wipes down, cleans, and sanitizing preparation areas, salad bar area, workstation, or associated equipment
* Cleans various food service, food preparation equipment storage areas, etc., may include cleaning glass and general polishing, sweeping, wiping, or mopping of other areas or surfaces
* Verifies and oversees food serving lines, areas, bars, etc., making sure they are properly stocked, set up, and cleaned
* Removes garbage from assigned areas, sets up or breaks down tables, snack bars, display cases, serving lines, etc.
* Communicates with supervisors to discuss items needed for meals and backups
* Complete menu display announcements as outlined by a supervisor
* Handle or organize freight on a regular basis
* Responsible for supervision of an assigned staff, either directly or through lead personnel, of 30 or more employees engaged in providing a variety of industrial housekeeping and janitorial services and projects in a safe, efficient, and cost-effective manner
* Is responsible for quantity and quality control in food production as well as overall sanitation of assigned areas
* Assists in the supervision and training of food service personnel
* Observes and instructs others on the proper rotation procedures to be followed for produce and dairy products
* Maintains food production equipment and storage areas following proper sanitation, safety, and operational procedures
* Notify supervisor if safety and sanitation standards are not being met.
* This position is responsible for the supervision of staff.
* Other duties that are pertinent to the department or unit's success also may be assigned.
Qualifications
Minimum Requirements
* High school diploma or GED equivalent.
* At least two (2) years of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes.
* Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire.
* Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA:
Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Anchorage, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is an industrial kitchen setting located in a remote camp.
Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Fit For Duty Test
* Lift: Lift 50 lbs. from floor to knuckle x 2
* Lift: Lift 50 lbs. from floor to waist x 2
* Lift: Lift 50 lbs. from floor to shoulders x 2
* Lift: Lift 30 lbs. from floor to crown x 2
* Carry: Carry 20 lbs. with two hands for a minimum distance of 20 feet
* Push: Push horizontally with a peak force of 50 f-lbs. with two hands.
* Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced, continuous.
* Squat Test: Functionally squat x 5, self-paced but continuous.
* Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-paced but continuous.
* Stairs: Climb up and down 10 steps x 4 for a total of 40 steps, self-paced but continuous
* Stairs & Carry: Climb up and down 10 steps x 2 for a total of 20 steps while carrying 30 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
* Allow a 30 second rest period after climbing up and down 10 steps while carrying.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.
Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at ******************* or **************.
Auto-ApplyCall Center - Member Contact Center Rep 1- Full Time - Remote (AK, AZ, NV, TX, WA, WY)
Work from home job in Anchorage, AK
Sign-on bonus available for eligible external applicants! Contact us today to learn more!
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile. Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc. This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I's are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded. This role's focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. This means supporting the Credit Union goals and Core Values. They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.
Responsibilities:
Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable.
Provides basic member service transactions, with quality and accuracy.
Consults with members.
Identifies needs, offers solutions, and follows up on any pending transactions.
Holds conversations that matter with members either in person or over the phone.
Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA. Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.
Recommends other products and services as appropriate from having conversations that matter with members.
Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
Identifies and reports any suspicious behavior or suspected fraud activity.
Completes all required training and compliance modules.
Treats all co-workers and members with respect.
Supports and participates in continuous improvement activities.
Represents the Credit Union in a positive and professional manner.
Maintains member and other sensitive information with confidentiality.
Other related duties as assigned.
Qualifications:
1 year retail experience with a proven track record in meeting and or exceeding service and sales goals.
Basic understanding of financial products and services
Professional verbal skills and etiquette
Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam
Excellent follow up
Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
Excellent Written skills (Email) - Grammar and Spelling
Member service and organizational skills
Work well with other departments - Team player
Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
Willingness to make a difference
Personable and professional
Education:
High School Diploma or equivalent
Website: nuvisionfederal.com/careers
Pay scale by applicable geographic location:
Alaska: Min $20.00 - Mid $24.31 - Max $29.17
Arizona: Min $16.77 - Mid $20.96 - Max $25.15
Nevada: Min $17.15 - Mid $21.44 - Max $25.73
Texas: Min $16.14 - Mid $20.18 - Max $24.22
Washington: Min $20.00 - Mid $24.35 - Max $29.23
Wyoming: Min $16.53 - Mid $20.67 - Max $24.50
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of applicable experience within the job, the type of years and experience within the industry, job related training/education, etc.
Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship.
Benefits:
Medical
Dental
Vision
Life Insurance
Flexible Spending Account
401(k) Matching
Paid Time Off
Training Provided
Tuition Reimbursement
Remote Camp Housekeeper - Pogo Mine
Work from home job in Fairbanks, AK
The remote housekeeper position provides a wide variety of cleaning services and other related duties required to keep remote camp and industrial facilities, food service areas, office facilities, and similar areas in a clean and orderly condition. All duties are to be performed in accordance with NMS' mission, vision, and values.
Responsibilities
* Cleans, sweeps, vacuums, mops, or restocks hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas.
* Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors.
* Dusts both low and high areas.
* Wipes down or cleans various surfaces.
* Uses appropriate equipment and cleaning solutions for all tasks.
* Removes and properly disposes of discarded materials.
* May compact trash.
* Removes and transports trash to the appropriate disposal areas.
* May change light bulbs and perform very light facility maintenance.
* May keep building entryways free of snow and debris.
* May operate a vehicle to work at remote locations.
* May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.
* May also be designated as a night or day janitor to indicate somewhat varying duties or assignments related to this type of work.
* Notify supervisor if safety and sanitation standards are not being met.
* This position has no supervisory responsibilities.
* Other duties that are pertinent to the department or unit's success also may be assigned.
Qualifications
* High School Diploma or GED equivalent.
* At least one (1) year experience that evidences a working knowledge of commercial cleaning equipment and industrial cleaning processes.
* At least one (1) year experience in commercial housekeeping.
* Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.
* Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
* Must be able to make decisions in the moment with little to no supervision.
* Must be able to be on your feet for 12 hours per shift for the scheduled rotation.
* Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.
* Contract requires employees to speak, understand, read and write English.
* Must meet and adhere to all safety guidelines and regulations set forth by the company and client.
CANDIDATES RESIDING OUTSIDE FAIRBANKS AREA:
Candidates residing in Alaska & the Lower 48 for any contract: For the purposes of pre-employment testing, Fairbanks, AK will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate's place of residence). Employee is responsible for any travel expenses and needed accommodations related to pre−employment tasks that need to be completed in Fairbanks, AK. This includes, but is not limited to, any safety training requirements, required pre−employment testing and/or training such as physical, DOT physical/medical card, fit for duty, audiogram, and/or other testing required by contract/company (NSTC, APICC training, security licensing requirements, etc.).
Candidates residing in Alaska for Alyeska Contract: pre-employment testing will be scheduled near the candidate's area of residence within the state. The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.
Flights to Remote Locations: All employees are responsible for all expenses related to reporting to point of hire (Fairbanks, AK) for scheduled trips paid for by the company for remote locations.
Working Conditions and Physical Requirements
Weather: Indoor/Outdoor. Frequently exposed to arctic conditions.
Noise level: Moderate to Loud
Description of environment: This is a remote camp setting. Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals.
Travel: Must be able to travel by plane and/or bus to remote camps.
Physical requirements: Fit For Duty Test
* Lift: Lift 35 lbs. from floor to knuckle x2
* Lift: Lift 35 lbs. from floor to waist x 2
* Lift: Lift 8 lbs. from floor to shoulders x 2
* Lift: Lift 8 lbs. from floor to crown level x 2
* Carry: Carry 25 lbs. with two hands for a minimum distance of 50 feet
* Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous.
* Squat Test: Functionally squat x 5, self-paced but continuous.
* Kneel: Kneel on one knee and stand. Return to kneel on opposite knee. Repeat alternate kneeling sequence x 5 for each knee, self-pace but continuous.
* Stairs: Climb up and down 10 steps x 5 for a total of 50 steps,
* Allow 30 second rest after climbing up and down each set of 25 steps, self-paced.
* Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 25 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.
* Allow a 30 second rest period after climbing up and down 25 steps while carrying.
* Slanted Ladder: Climb a slanted ladder with 2 rungs x 2 repetitions for a total of 4 rungs, self-paced but continuous.
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.
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