How to hire a utilities service investigator

How to hire a utilities service investigator, step by step

Here's a step-by-step utilities service investigator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a utilities service investigator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new utilities service investigator
• Step 8: Go through the hiring process checklist

What does a utilities service investigator do?

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1. Identify your hiring needs

   Before you start hiring a utilities service investigator, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a utilities service investigator to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a utilities service investigator that fits the bill.

   This list shows salaries for various types of utilities service investigators.

   Type of Utilities Service Investigator	Description	Hourly rate
   Utilities Service Investigator	Quality control inspectors examine products and materials for defects or deviations from specifications.	$9-21
   Inspector General	An inspector general is responsible for doing audit reports and inspections to ensure that no possible fraud, misconduct, corruption, or power abuse in the government or private sector occurs. Their role is to monitor and inspect the agencies' effectiveness, assess possible mismanagement of a company, and improve the economy... Show more	$14-35
   Inspector	An inspector is responsible for overseeing the overall condition of the site, ensuring that it complies with the safety standards and regulations. Inspectors' duties include monitoring the quality of the materials used, inspecting any defects and discrepancies that might compromise the operations, generating reports to assess the product costing if it meets the budget goals, and utilizing available resources in the market for the highest quality project... Show more	$12-25

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Quality Customer Service
   • Background Checks
   • Criminal History
   • Background Investigations
   • Water Meters
   • Computer Programs
   • Law Enforcement Agencies
   • Child Abuse
   • OFAC
   • Customer Accounts
   • Conduct Interviews
   • Subpoenas
   • Child Support Orders
   • Court Hearings

   Check all skills

   Responsibilities:

   • Manage various senior level logistics operations, develop and implement supply chain policies and procedures.
   • Conduct annual OFAC screening of Sunoco vendors, contractors and franchisees.
   • Verify WPS/PQR/WPQ and NDE procedures in accordance with applicable codes and standards along with per job specifications/requirements.
   • Provide assistance, information, and referrals regarding eligibility for services and service relate benefits to military veterans and their family.
   • Process requests for backflow inspections from customers.
   • Research various databases to validate backflow inspections.

   More utilities service investigator duties

3. Make a budget

   Including a salary range in your utilities service investigator job description is a great way to entice the best and brightest candidates. A utilities service investigator salary can vary based on several factors:

   • Location. For example, utilities service investigators' average salary in alabama is 53% less than in connecticut.
   • Seniority. Entry-level utilities service investigators earn 56% less than senior-level utilities service investigators.
   • Certifications. A utilities service investigator with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a utilities service investigator's salary.

   Average utilities service investigator salary

   $14.78hourly

   $30,750 yearly

   ---

   Entry-level utilities service investigator salary

   $20,000 yearly salary

   Updated December 13, 2025

   Average utilities service investigator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Connecticut	$46,165	$22
   2	New York	$39,678	$19
   3	Maryland	$36,138	$17
   4	Massachusetts	$35,960	$17
   5	Illinois	$35,711	$17
   6	Ohio	$33,776	$16
   7	New Jersey	$33,590	$16
   8	Delaware	$33,370	$16
   9	California	$33,358	$16
   10	Minnesota	$33,142	$16
   11	Louisiana	$32,575	$16
   12	Virginia	$32,260	$16
   13	Iowa	$31,612	$15
   14	Michigan	$31,540	$15
   15	Pennsylvania	$30,755	$15
   16	Colorado	$30,237	$15
   17	Indiana	$29,733	$14
   18	Arizona	$29,694	$14
   19	Oklahoma	$29,508	$14
   20	Texas	$28,500	$14

   Average utilities service investigator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	UGI	$64,729	$31.12
   2	Clean Harbors	$55,684	$26.77	1
   3	Washington State University	$41,282	$19.85
   4	Michels	$36,478	$17.54	1
   5	Pacific Architects and Engineers	$35,534	$17.08
   6	Restaurant Associates	$34,281	$16.48	10
   7	Safety-Kleen	$33,762	$16.23
   8	County of Kauaʻi	$31,709	$15.24
   9	Compass Group USA	$31,612	$15.20	393
   10	Grandville Public Schools	$31,554	$15.17
   11	Bruce Transportation Group	$31,090	$14.95
   12	City of Houston	$31,069	$14.94	4
   13	Partners Healthcare Solutions Inc	$30,546	$14.69
   14	Winchester, Tennessee	$30,546	$14.69
   15	Pennsylvania State Treasurer	$30,546	$14.69	12
   16	CoventBridge Group	$30,505	$14.67	106
   17	Grace Management	$30,412	$14.62
   18	Trinity Health	$30,290	$14.56	20
   19	Morrison Healthcare	$30,074	$14.46	40
   20	Complete Care	$29,839	$14.35

4. Writing a utilities service investigator job description

   A utilities service investigator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a utilities service investigator job description:

   Utilities service investigator job description example

   Responsibilities:
   
   Operating machine tool, chemical processing, assembly, or packaging equipment to manufacture products according to production specifications, schedules, volume/cost/wastage targets, and quality standards
   
   Moving, packing, and sorting raw materials or finished goods
   
   Monitoring the quality of output to identify, discard, or re-manufacture faulty products
   
   Maintaining accurate daily production records as input to manufacturing performance analysis
   
   Other duties as assigned
   
   Preferred Qualifications:
   
   n/a
   
   Typically requires a high school degree; or 1-2 year vocational training / associates degree
   
   Manufacturing Production Workers focus on setting up, operating, maintaining, and troubleshooting manufacturing production (i.e., machining, processing, assembly, or packaging) equipment
   
   Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.
   
   Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right utilities service investigator for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your utilities service investigator job on Zippia to find and recruit utilities service investigator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with utilities service investigator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new utilities service investigator

   Once you've selected the best utilities service investigator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a utilities service investigator?