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What does a utilization review coordinator do?

Updated January 8, 2025
7 min read
What does a utilization review coordinator do

In the medical industry, a utilization review coordinator primarily conducts reviews and assessments to ensure that patients receive efficient care and services. Among their responsibilities include coordinating with different departments to gather and analyze data, preparing and processing document and patient information, evaluating current services to identify its strengths and weaknesses, and implementing solutions against problem areas. Furthermore, as a utilization review coordinator, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

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Utilization review coordinator responsibilities

Here are examples of responsibilities from real utilization review coordinator resumes:

  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Identify and access Medicare entitlement benefits for those patients who meet eligibility requirements both prior to admission and during concurrent review.
  • Include inpatient/outpatient acute setting, SNF, DME.
  • Maintain a preventative maintenance schedule on all HVAC equipment.
  • Coordinate transfers to SNF, ICF, and residential care.
  • Assess patient medical needs using nationally recognize criteria sets such as InterQual.
  • Supervise the daily operations of the HVAC, electrical and fire alarm maintenance shops.
  • Adhere to all confidentiality and HIPAA requirements as outlined within MedAssurant's policies and procedures.
  • Verify the validation of notices given to beneficiary and make sure they comply with CMS guidelines.
  • Document CPT, HCPC and ICD9 codes in order for an approval for medical procedures for various providers
  • Review of Medicare policy that outlines general and specific guidelines for the appropriate use of CPT codes for physician claims.
  • Review prior authorization requests accurately and according to CMS guidelines, AFMC, state, and federal policies and procedures.
  • Perform medical reviews of concurrent rehabilitation patient services.
  • Review cases for remain-at-work and vocational rehabilitation services.
  • Provide oversight for system testing, offering problem resolution and enhancement recommendations.

Utilization review coordinator skills and personality traits

We calculated that 18% of Utilization Review Coordinators are proficient in Patients, Patient Care, and Acute Care. They’re also known for soft skills such as Emotional stability, Physical stamina, and Detail oriented.

We break down the percentage of Utilization Review Coordinators that have these skills listed on their resume here:

  • Patients, 18%

    Identified and accessed Medicare entitlement benefits for those patients who met eligibility requirements both prior to admission and during concurrent review.

  • Patient Care, 6%

    Coordinate with discharge planning through active organization and monitoring of the patient care process to promote continuity of care cost effectiveness

  • Acute Care, 5%

    Monitored acute care provided to members utilizing McKesson InterQual criteria.

  • Utilization Management, 5%

    Assist with utilization management quality assurance initiatives through participation in on-line log and/or case staffing with supervisor.

  • Discharge Planning, 5%

    Identified quality concerns/appropriateness of inpatient medical necessity for HMO/POS members length of stay and facilitated discharge planning when appropriate.

  • Social Work, 5%

    Developed case management system to incorporate functions of utilization review, clinical social work, and referral source communications.

"patients," "patient care," and "acute care" are among the most common skills that utilization review coordinators use at work. You can find even more utilization review coordinator responsibilities below, including:

Emotional stability. To carry out their duties, the most important skill for a utilization review coordinator to have is emotional stability. Their role and responsibilities require that "registered nurses need emotional resilience and the ability to cope with human suffering, emergencies, and other stressors." Utilization review coordinators often use emotional stability in their day-to-day job, as shown by this real resume: "provided assessments of incoming patient's mental health/psychiatric condition for mentally ill, emotionally disturbed, through various methods. "

Physical stamina. Many utilization review coordinator duties rely on physical stamina. "nurses should be comfortable performing physical tasks, such as lifting patients," so a utilization review coordinator will need this skill often in their role. This resume example is just one of many ways utilization review coordinator responsibilities rely on physical stamina: "assumed responsibilities to support theramatrix's utilization management program for physical, occupational and speech therapy services to ford auto workers. "

Detail oriented. utilization review coordinators are also known for detail oriented, which are critical to their duties. You can see how this skill relates to utilization review coordinator responsibilities, because "registered nurses must be precise because they must ensure that patients get the correct treatments and medicines at the right time." A utilization review coordinator resume example shows how detail oriented is used in the workplace: "verified patient eligibility and detailed home health benefits with different health insurance companies. "

Most common utilization review coordinator skills

The three companies that hire the most utilization review coordinators are:

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Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume
Utilization Review Coordinator Resume

Compare different utilization review coordinators

Utilization review coordinator vs. Case management coordinator

The duties of a case management coordinator depend on one's place or industry of employment. Their responsibilities primarily revolve around maintaining and organizing records of cases and transactions, processing documentation, organizing data, and reviewing cases using a particular software to identify any errors or inconsistencies. There are also instances when they must reach out to clients and assist them with their needs. Furthermore, as a management coordinator, it is essential to maintain an active and transparent communication line across different departments and areas, all while adhering to the company's policies and standards.

The annual salary of case management coordinators is $5,054 lower than the average salary of utilization review coordinators.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both utilization review coordinator and case management coordinator positions are skilled in patients, patient care, and discharge planning.

These skill sets are where the common ground ends though. The responsibilities of a utilization review coordinator are more likely to require skills like "acute care," "utilization management," "medicaid," and "excellent interpersonal." On the other hand, a job as a case management coordinator requires skills like "customer service," "care coordination," "risk management," and "foster care." As you can see, what employees do in each career varies considerably.

Case management coordinators earn the highest salaries when working in the government industry, with an average yearly salary of $48,125. On the other hand, utilization review coordinators are paid more in the health care industry with an average salary of $56,348.On average, case management coordinators reach similar levels of education than utilization review coordinators. Case management coordinators are 0.2% more likely to earn a Master's Degree and 1.1% less likely to graduate with a Doctoral Degree.

Utilization review coordinator vs. Mds coordinator

An MDS coordinator is responsible for monitoring the conditions of the residents within a nursing care facility and ensuring that the institution provides high-quality care services. MDS coordinators conduct data management analysis to develop efficient treatment plans and activities, gathering patients' information, and listening to their needs and concerns. They also coordinate with other medical health professionals for further assessments, as well as reaching out to organizations for social services. An MDS coordinator must have excellent communication and organizational skills, especially in formulating strategic techniques to enhance the facility's operations and medical functions.

A career as a mds coordinator brings a higher average salary when compared to the average annual salary of a utilization review coordinator. In fact, mds coordinators salary is $19,745 higher than the salary of utilization review coordinators per year.Only some things about these jobs are the same. Take their skills, for example. Utilization review coordinators and mds coordinators both require similar skills like "patients," "patient care," and "discharge planning" to carry out their responsibilities.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that utilization review coordinator responsibilities requires skills like "acute care," "utilization management," "social work," and "mental health." But an mds coordinator might use other skills in their typical duties, such as, "compassion," "assessment process," "quality care," and "medicare."

Mds coordinators earn a higher average salary than utilization review coordinators. But mds coordinators earn the highest pay in the health care industry, with an average salary of $69,453. Additionally, utilization review coordinators earn the highest salaries in the health care with average pay of $56,348 annually.Average education levels between the two professions vary. Mds coordinators tend to reach lower levels of education than utilization review coordinators. In fact, they're 9.1% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.

Utilization review coordinator vs. Coordinator

Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.

On average, coordinators earn lower salaries than utilization review coordinators, with a $10,518 difference per year.Using the responsibilities included on utilization review coordinators and coordinators resumes, we found that both professions have similar skill requirements, such as "patients," "patient care," and "medicaid.rdquo;

The required skills of the two careers differ considerably. For example, utilization review coordinators are more likely to have skills like "acute care," "utilization management," "discharge planning," and "social work." But a coordinator is more likely to have skills like "customer service," "excellent organizational," "excellent guest," and "coordinators."

Coordinators make a very good living in the technology industry with an average annual salary of $51,731. On the other hand, utilization review coordinators are paid the highest salary in the health care industry, with average annual pay of $56,348.Most coordinators achieve a similar degree level compared to utilization review coordinators. For example, they're 3.5% less likely to graduate with a Master's Degree, and 1.1% less likely to earn a Doctoral Degree.

Utilization review coordinator vs. Managed care coordinator

Managed care coordinators handle various operational and medical issues for a health care facility or insurance company. Their duties include ensuring effective communication between medical facilities, patients, and insurance companies, handling medical files and documentation requests, and communicating with physicians and other health care professionals to process referrals and authorize services. In addition, they are responsible for maintaining managed care contracts and preparing reports, and working closely with care management members to assess health needs and facilitate services.

Managed care coordinators tend to earn a lower pay than utilization review coordinators by an average of $11,941 per year.While their salaries may vary, utilization review coordinators and managed care coordinators both use similar skills to perform their duties. Resumes from both professions include skills like "patients," "patient care," and "discharge planning. "

Even though a few skill sets overlap between utilization review coordinators and managed care coordinators, there are some differences that are important to note. For one, a utilization review coordinator might have more use for skills like "acute care," "utilization management," "excellent interpersonal," and "appeals." Meanwhile, some responsibilities of managed care coordinators require skills like "customer service," "medical terminology," "community resources," and "good judgment. "

The health care industry tends to pay the highest salaries for managed care coordinators, with average annual pay of $42,132. Comparatively, the highest utilization review coordinator annual salary comes from the health care industry.The average resume of managed care coordinators showed that they earn similar levels of education compared to utilization review coordinators. So much so that theyacirc;euro;trade;re 3.2% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 1.7%.

Types of utilization review coordinator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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