Work From Home Vassalboro, ME jobs - 288 jobs

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Health and Human Services (DHHS) Office Associate II Opening Date: January 8, 2026 Closing Date: January 22, 2026 Job Class Code: 6542 Grade: 13 (80) Salary: $17.73 - $25.53 per hour* *This is inclusive of a 2.50% recruitment and retention stipend Position Number: 02031-2280 Location: Augusta Core Responsibilities: You will be responsible for providing administrative support to the Behavioral Health Program of the Division of Licensing and Certification. You will be responsible for processing license applications, maintaining records and documentation, updating the federally mandated database, responding to inquiries from providers, and supporting division staff for all licensing surveys and complaint investigations. This position is eligible for partial remote work with supervisor approval. In This Role You Will: • Be the primary administrative support for the surveyors, supervisors, and the program manager associated with the Behavioral Health Program. • Complete data entry and data management involving multiple databases. • Review applications for accuracy and follow up with providers when appropriate. • Assist Behavioral Health providers with questions related to the licensing application and processes. • Prioritize tasks and complete work accurately and on time. • Prepare routine correspondence, forms, notices, and letters related to licensing activities. • Ensure licensing documents are accurate and up to date. • Maintain confidentiality and handle sensitive information. • Work with the Office Associate II Supervisor to ensure that licensing and certification activities are covered during staff leave. • Assist with other administrative duties as requested, including but not limited to mail processing and distribution, copying, scanning, and gathering data for licensing reports. Minimum Qualifications: Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I. Preferred Skills and Qualifications: • Experience working in a regulatory, licensing, or government office environment. • Strong organizational skills, and attention to detail and accuracy. • Effective written and verbal communication skills. • Able to work effectively within a team and contribute to a respectful and productive workplace. • Can adjust quickly to new processes and program changes. • Able to provide professional, appropriate and courteous customer service to licensees and the public. • Able to consistently follow detailed instructions, policies, and procedures. • Able to manage workload and complete tasks with minimal supervision. • Proficiency with Microsoft Word (Outlook, Word, Excel). Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart. Agency information: The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission of the Division of Licensing and Certification (“the Division”) is to ensure Maine's most vulnerable citizens are protected from abuse and neglect and receive high-quality care within the state's healthcare and social services systems by ensuring that Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes. Application Information: For additional information about this position please contact Delaney Brewer at ************************ To apply, please upload a current resume and a cover letter. Please submit all documents or files in a PDF or Word format. In your cover letter, address the competencies listed below, as well as confirmation that you meet all the minimum qualifications. Please submit a cover letter rating your skills as expert, skilled or novice for the following: • Outlook or comparable email applications. • Excel or comparable spreadsheet applications. • MS Word or comparable word processing applications. • Keyboarding (words per minute). • Other computer skills. ** Applications submitted with cover letters that do not address the information required above may not be considered for this vacancy. Please submit all documents or files in PDF or Word format. To request a paper application, please contact ************************* Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). Retirement Plan - The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act. State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

**Become a part of our caring community and help us put health first** The Data and Reporting Lead generates ad hoc reports and regular datasets or report information for end-users using system tools and database or data warehouse queries and scripts. The Data and Reporting Lead works on problems of diverse scope and complexity ranging from moderate to substantial. The Senior Lead of WFM Reporting is responsible for the data architecture and metric reporting for CenterWell's call center and back office operations. You will lead a team of analysts while simultaneously perform advanced operational analysis. This role requires a unique hybrid skillset: the technical ability to unify disparate data sources (Telephony, WFM, Pharmacy Management Systems), automate reports, and leadership capability to guide senior stakeholders through complex operational challenges. You will support the reporting ecosystem for both Call Center and Back Office queues ensuring that data drives operational decision we make to support our patients. Strategic Leadership & Stakeholder Management + Team Leadership: Manage, mentor, and develop a team of WFM Reporting Analysts. Set coding standards, conduct code reviews (SQL), and foster a culture of accuracy and automation. + Executive Narrative & Storytelling: Serve as the lead for WFM and operations for operational performance. You must translate data into clear, actionable business narratives (e.g., explaining how inventory aging correlates to staffing shortages). + Governance: define the "Source of Truth" for all operational metrics (AHT, Occupancy, Shrinkage, TAT). Manage the intake and prioritization of all reporting requests to prevent scope creep. Technical Execution & Tactical Analytics + Hands-On Development: Personally design and build complex dashboards using Power BI or Tableau. You will be the escalation point for complex technical hurdles that your team cannot solve. + Call Center and Back-Office reporting: Architect the reporting logic for high-volume, multi-step pharmacy queues. This includes calculating "True Backlog," "Inventory Aging," and "Touch Time vs. Elapsed Time" to optimize prescription throughput. + Data Pipeline Management: Write and optimize complex SQL queries to blend data from Verint, Genesys, Salesforce, IVR/VIA and Pharmacy Management Systems. Automate ETL processes to eliminate manual Excel reporting. Operational Optimization + Root Cause Analysis: Proactively identify performance variances. If Service Level is missed, you must determine if the cause was Forecast Error, Schedule Adherence, AHT spikes, or System Downtime, and present these findings to Operations leadership. + Capacity Planning Support: Provide the historical data baselines required for long-term capacity planning, specifically converting "widgets/scripts" into "required hours" for budget discussions. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + 8 or more years of technical experience in data reporting + 4 or more years of project leadership experience + Advanced Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards + Advanced SQL skills including ability to link to external data sources, pass-through queries, data structure and relationship design + Advanced knowledge with PowerBI, Tableau or other data visualization tools. + Experience working with big and complex data sets within large organizations and/or the analysis of healthcare data + Proficiency in verbal and written communication to senior and executive leadership + Strong organizational skills and ability to manage multiple or competing priorities + Strong analytical and problem solving skills + Must be passionate about contributing to an organization focused on continuously improving consumer experiences **Preferred Qualifications** + Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field + Advanced in Python + Prior experience working in a system analytics and/or data warehousing environment + Experience working in a call center and healthcare industry **Additional Information** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Work at home requirements:** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **SSN Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $97,900 - $133,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

**Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. **This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.** **The Impact You'll Make in this Role** As a Key Account Representative you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: + Being accountable for Precision Grinding and Finishing (PG&F/ASD) forecast attainment within supported Key Accounts + Developing Customers and processes to drive growth of PG&F Business + Responsible for collaborating with ASD US Subsidiary, PG&F Sales Director to execute key ASD/PG&F growth programs and NPI penetration strategies. + Supporting ISMC National Account Team on strategic PG&F growth initiatives + Developing strategic growth plans for key PG&F markets and end-user customers in region. **Company Vehicle** This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position **Your Skills and Expertise** To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: + Bachelor's degree or higher (completed and verified prior to start) from an accredited institution + Three (3) years of selling Abrasives in a private, public, government or military environment + Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: + Expertise in Precision Grinding and Finishing abrasive portfolio and systems. + Experience with abrasive specific industrial safety regulations. + Experience in managing key accounts. + Experience in contract negotiations. + Strong track record of collaboration. **Location:** Remote Based- Midwest and Northeast Area **Travel:** May include up to 75% domestic **Relocation Assistance: May be authorized** **Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).** **Supporting Your Well-being** 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. **Chat with Max** For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: **************************************************************** Good Faith Posting Date Range 12/05/2025 To 01/04/2026 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M. Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Pay & Benefits Overview: https://**********/3M/en\_US/careers-us/working-at-3m/benefits/ 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. **Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.** **3M Global Terms of Use and Privacy Statement** Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here (************************************************************************************************* , select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms. At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at ********** or on Twitter @3M or @3MNews. 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

A revenue generating position focused on recruiting a population of students interested in hybrid learning programs or other Hybrid Learning offerings. Responsible for all aspects of the admissions recruitment cycle communicating with prospective students and business partners to aid in recruitment. Maintains accurate records and works proactively with all stages of student recruitment from prospect identification through matriculation. Supports Hybrid Learning Coaches as needed. POSITION SPECIFIC RESPONSIBILITIES AND EXPECTATIONS Meet or exceed recruitment goals, which are set annually. Build and maintain necessary relationships with prospective students and other influencers. Review student applications for admission decisions for designated hybrid programs based on agreed upon parameters. Prepare and deliver effective recruitment presentations at colleges, fairs, and conferences. Counsel and guide students through each stage of the admissions process. Make phone calls, send emails, traditional mail, and be comfortable using effective technology as part of the recruitment process. Become knowledgeable and articulate about Unity College Hybrid Learning, its programs, market niche, strategies and procedures. Understand how to work with non-traditional and adult learners. Work with Hybrid Learning staff and leaders to develop strategies for effective recruitment and research marketing opportunities. Full life cycle management of a pool of applicants: proactive and holistic student contact and conversion throughout the inquiry, application, and processes using the Constituent Relationship Management (CRM) database. Assist in the development and implementation of a comprehensive recruitment strategy designed to attract and retain an academically talented, financially viable and diverse student body. Serve as primary information provider for students about the admission process, including information about financial aid, billing, and the academic experience. Connect students with academic support resources as needed. Attend fairs, conferences, and workshops assigned and manage a table at those events. Maintain appropriate records and submit timely reports on all recruitment activities as needed. Pro-actively communicate challenges, successes, and failures with leadership. Enthusiastic support of the Enterprise Model. Other duties as assigned. UNITY COLLEGE INSTITUTIONAL RESPONSIBLITIES: Demonstrates commitment to Unity College's core values and serves as a role model for the College's standards of conduct. Contributes to the College's commitment to sustainability and contributes to the College's commitment to support a diverse and inclusive working and learning environment. Follows safety and infection control policies while assisting with their enforcement. Assumes responsibility to maintain and upgrade professional knowledge and skills with regulations, industry trends, current practices, new developments, and applicable laws. In addition to actively participating in Unity College Professional Development days and Unity College required annual trainings. Demonstrates a high degree of commitment to customer service and student success. Performs other duties as assigned. REQUIRED QUALIFICATIONS To be successful in this position you must be able to execute each of the position specific responsibilities while meeting the position expectations. Additionally, the position specific education, skills and competencies listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodations may be made upon approval by the supervisor and Director of Human Resources, to enable individuals with disabilities to perform the essential functions. POSITION SPECIFIC EDUCATION, SKILLS AND COMPENTCIES: Required: Bachelor's degree Experience in college admissions recruiting or sales preferred; ideally experience in recruiting for hybrid learning programs. Valid Driver's License with a good driving record. Excellent initiative and organizational skills with ability to work both autonomously and in a team. Great time management skills. Excellent oral and written communication skills with strong interpersonal skills. Ability and willingness to work with students from diverse political/socioeconomic backgrounds and a wide range of physical and academic abilities. Good skills in word processing, spreadsheets and computerized database systems. Personal commitment to the environmental focus and mission of the college. WORK SCHEDULE / AVAILABILITY REQUIREMENTS Work hours are specific to the requirements of this position and can include days, evenings, and weekends. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the College's needs. Although Unity College employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity College location. PHYSICAL DEMANDS While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications. ENVIRONMENTAL CONDITIONS Work is performed mostly in an office setting. The noise level in the work environment is normally moderate but can be distracting at times with multiple activities and conversations, and varying levels of traffic in the office. Exposure to changes of temperature or humidity 1-33% of the time. POSITIONS AT UNITY COLLEGE ARE DEPENDENT ON THEIR VIABILITY AND AN ESTABLISHED VIABILITY MATRIX. THE VIABILITY MATRIX FOR THIS POSITION IS: Hybrid Learning continues to be a viable Sustainable Education Business Unit. Hybrid Learning achieves a positive net-revenue budget by Fall 2023 and generates at least $10M gross annual operating budget with a minimum 20% margin as defined by the College Budget Guide. The position is expected to consistently matriculate a minimum of 50-100 students a year. This minimum range reflects the minimum number to keep the position funded. Hybrid Learning enrolls a minimum of 150 incoming fulltime degree-seeking students annually. Hybrid Learning attains an average enrollment of 450 fulltime degree-seeking students by 2024, with 50% of those students in residence.

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. **Your Opportunity** We are currently looking for a Multimedia Content Integration Editor to join the DynaMed Multimedia Team who would be responsible for performing technical, operational, and content creation tasks to prepare media content for publication on our DynaMed product. You will have the opportunity to ensure content meets EBSCO's Clinical Decisions quality standards and technical requirements. **What You'll Do** + Prepare content for publication (e.g., spreadsheet management, metadata tagging, record keeping, working within content management systems, publishing on product, quality assurance) + Upload approved media and ensures fidelity of data transfer across system connections-requiring varying degrees of critical analysis, problem-solving, and independent judgement + Embed approved media in designated DynaMed topic locations and ensure appropriate XML integration + Oversee and shepherd content throughput across the entire multimedia publication pipeline, including communication with editorial teams + Perform quality assurance after production to correct stylistic and functional content problems + Support Editorial requests to perform caption edits according to house style guide and other style guides (e.g., AMA Manual of Style) as needed + Assist with content maintenance and updates + Communicate professionally with product teams and managers as needed to address issues impacting DynaMed content + Assist with other projects as assigned by supervisor **DynaMed Multimedia** You will be welcomed as a member of the DynaMed Multimedia Team, a group of enthusiastic and motivated individuals who support DynaMed Editorial teams by curating, creating, and publishing clinical media for DynaMed topics across medical specialties. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Media Content Integration Editor and your development and career growth at EIS. **About You** + 2+ years of experience with MS Office Suite including Word (with use of track changes) and Excel + 2+ years of experience demonstrating a high attention to detail + 2+ years of data management using spreadsheets and analytical problem solving **What sets you apart** + Positive attitude + Ability to apply independent thinking and analysis to complete identified assignments efficiently and easily adapt to shifting priorities + Demonstrated interest and commitment to excellence in technical and operational processes supporting digital content creation and digital publication + Knowledge of editorial style and processes, database management, and project management + Experience using Monday.com + Experience using image editing software (e.g Adobe Illustrator, Affinity Designer, LucidChart) + High computer literacy skills and aptitude to learn editing/content management software and perform related skills (such as tagging and linking); experience in XML editing a plus + Project-focused, with ability to complete tasks under moderate supervision and provide report on completed assignments + Excellent time management and prioritization skills **Pay Range** USD $54,640.00 - USD $78,055.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including: -Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts -Retirement Savings Plan -Paid Parental Leave -Holidays and Paid Time Off (PTO) -Mentoring program And much more! Check it out here: ************************************ We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. **Not seeing the perfect job?** Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below: Experienced Talent Community (************************************************** Early Career/Intern Talent Community **Location** _US-Remote_ **ID** _2025-1913_ **Category** _Medical Products and Services_ **Position Type** _Full-Time Regular_ **Remote** _Yes_

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We're looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! ****Outpatient Coders experienced in facility ED, ancillary services, recurring visits and infusions are strongly encouraged to apply**** **What You Will Do:** + Review medical records and assign accurate codes for diagnoses and procedures. + Assign and sequence codes accurately based on medical record documentation. + Assign the appropriate discharge disposition. + Abstract and enter the coded data for hospital statistical and reporting requirements. + Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution. + Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards. + Be responsible for tracking continuing education credits to maintain professional credentials. + Attend Datavant Health sponsored education meetings/in-services. + Demonstrate initiative and judgment in the performance of job responsibilities. + Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues. + Function in a professional, efficient, and positive manner. + Adhere to the American Health Information Management Association's code of ethics. + Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn. + Handle a high complexity of work function and decision-making. + Possess strong organizational and teamwork skills. + Comply with all HIM Division Policies. **What You Need to Succeed:** + AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC). + 2+ years of coding experience in a hospital and/or coding consulting role. + Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions) + Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling) + Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills. + Experience in computerized encoding and abstracting software. + Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually + Experience in computerized encoding and abstracting software **What We Offer:** + Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays + Benefits for PRN employees: 401k savings plan w/match + Free CEUs every year + Stipend provided to assist with education and professional dues (AHIMA/AAPC) + Equipment: monitor, laptop, mouse, headset, and keyboard + Comprehensive training led by a credentialed professional coding manager + Exceptional service-style management and mentorship (we're in this together!) Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $20-$35 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers. **** + Responsible for the operational oversight of all LMS activities including but not limited to: + Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements. + Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed + Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes. + Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested. + Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset. + Partner across departments as necessary to initiate timely and compliant learning initiatives + Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates. + Ensure operational alignment across OAPI/OPDC learning community + Develop and deliver LMS platform training when required. + Oversee the work of two remote-based contracted resources. + Represent Field Training and Development's unique needs at governance and committee meetings/working groups **Qualifications/ Required** Knowledge/ Experience and Skills: + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities + 5+ years of Learning Management System (LMS) experience + Advanced working knowledge of LearnShare LMS + Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs. + Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting + Ability to work in a fast-paced environment and be comfortable with consistent change + Detail-oriented with strong organizational skills + Strong written and verbal communication skills + Ability to prioritize and manage multiple responsibilities at once + Positive can-do attitude; always willing to learn + Strong analytical/technical skills + Comfortable with data management/data manipulation + Resiliency and tolerance of ambiguity **Preferred:** + Experience in pharmaceuticals/medical devices or other regulated industry + Embody a customer service mentality as you communicate and support field sales teams + Experience leading Contract Workers remotely Educational Qualifications + Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes, and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit ******************************************* **About the Role** We are seeking a **Full Stack Cloud Developer** to support the Department of Housing and Urban Development's Office of the Chief Information Officer (HUD OCIO). The Full Stack Cloud Developer will design, develop, and deploy secure, scalable cloud applications. This role will deliver end-to-end features across UI, services, data, and integrations, while working within HUD's PPM Life Cycle, Agile delivery practices, and DevSecOps standards to improve customer experience (CX) and mission outcomes. This is a fully remote position supporting a federal government contract that requires a federal background check and NACI clearance. Candidates must reside in the United States. **Responsibilities** + Build and maintain full-stack, cloud-hosted applications (frontend, backend, APIs, integrations). + Develop prototypes, proofs of concept (PoCs), and pilots; mature successful solutions to production scale. + Apply Agile practices (Kanban and Scrum) and participate in ceremonies (stand-ups, planning, reviews, retrospectives). + Contribute inputs for weekly status reporting, risk/issue identification, and lessons learned/continuous improvement. + Produce and maintain technical documentation (designs, test plans, architecture diagrams, deployment/runbooks) in approved repositories. + Ensure secure coding, automated testing, CI/CD, and alignment with 508 accessibility and CX validation. + Collaborate closely with UX, data, DevOps, security, and program management teams; support briefings/demos and technical reviews. Requirements **Required Experience and Skills** + 5+ years of full-stack development with cloud platforms (AWS/Azure/GCP). + Hands-on Agile delivery with CI/CD and DevSecOps integration. + Front-end development expertise designing and coding user interfaces with frameworks React.js and React + TypeScript. + Back-end development experience writing server-side logic using Node.js, Python (Django/Flask), Java (Spring Boot), or .NET and managing databases PostgreSQL, SQL, NoSQL and ensure secure data handling. + Cloud integration experience using cloud-native services like serverless functions, container orchestration (Kubernetes, Docker), and managed databases. Deploying applications to cloud platforms (AWS, Azure, GCP). + API and service management experience building and integrating RESTful or GraphQL APIs and connecting third-party services (payment gateways, authentication providers, etc.). + Security and scalability experience applying best practices for authentication, authorization, and data protection and designing applications to scale efficiently with cloud resources. + Security and compliance experience ensuring applications meet FedRAMP, FISMA, and NIST security standards. + Experience calling AI/ML APIs (Azure OpenAI, AWS Bedrock, Google Vertex, etc.). + Experience building applications that use Large Language Models (LLMs), Embeddings, Vector search, Chat/completion models. + Experience integrating AI into front-end and back-end workflows, integrating AI/ML APIs into applications, familiarity with LLMs, embeddings, and RAG architectures, and understanding of AI governance, responsible AI, and data handling constraints + Previous experience in regulated/federal government environments is a plus. + Previous experience supporting HUD OCIO preferred. + Ability to pass required Federal background screening and obtain and maintain both government clearance and customer approval. + Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. **Technical Skills** + Languages: JavaScript/TypeScript, Python, Java, or C#. + Frontend: React (preferred), Angular, or Vue. + Backend: Node.js, Spring Boot, .NET Core, or Django/FastAPI. + Data: SQL/NoSQL (PostgreSQL, SQL Server, DynamoDB/MongoDB), API design/integration. + Cloud/Platform: Serverless (Lambda/Functions), containers (Docker, Kubernetes), IaC (Terraform/ARM). + CI/CD: Azure DevOps, GitLab CI, Jenkins; test automation frameworks. + Security: AuthN/Z, secrets management, secure coding practices. **Core Competencies** + Problem solving, systems thinking, and quality mindset. + Clear written/oral communication with technical and non-technical stakeholders. + Collaboration and accountability in a fast-paced Agile environment. + Bias for documentation, knowledge transfer, and continuous improvement. **Education and Training** + Bachelor's in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience). + AWS Certified Solutions Architect - Associate/Professional preferred. + AWS Certified Developer - Associate, Microsoft Certified: Azure Developer Associate, or CKAD preferred. **Physical Requirements** + Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally. **Benefits Information** Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays. **Who We Are** Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners. **Our Commitment to Non-Discrimination** Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify. If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications. **Notice on Candidate AI Usage** Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at accommodation@tanaq.com. **To apply for this and other positions with our company, visit:** **********************************************************************************************************************

Mindful Admins is a virtual administrative, marketing support and recruiting agency dedicated to empowering mental-health private practices across the country. We believe exceptional care starts with exceptional support-through thoughtful communication, proactive problem-solving, and creating seamless experiences for both clinicians and their clients. Our team thrives on flexibility, collaboration, empathy, and excellence. We're looking for detail-oriented professionals who love remote work and find meaning in supporting clinicians who are changing lives every day. The Role As an Administrative Support Specialist, you'll provide high-level virtual support to mental-health providers nationwide. You'll be the behind-the-scenes partner who keeps practices running smoothly, from coordinating intake, managing schedules, organizing systems, and ensuring every client interaction feels warm, professional, and responsive. For many practices, you'll be the first voice they hear or the first message they receive. Your work directly shapes their experience and helps clinicians focus on what they do best: providing care. This role is perfect for someone who is proactive, tech-savvy, naturally organized, and energized by helping others succeed. What You'll DoClient Intake & Referral Management Respond promptly and warmly to phone, email, and website inquiries Screen and prepare potential clients using practice-specific intake procedures Schedule new and returning clients while managing cancellations and rescheduling requests Enter and maintain accurate, up-to-date client information in EHR systems Communicate clearly with clients about policies, billing, availability, and next steps Inbox, Phone & Calendar Management Manage client and practice communications with professionalism and care Prioritize messages, flag urgent matters, and respond according to established protocols Maintain organized calendars, coordinate recurring appointments, and track clinician availability Confirm appointments and follow up as needed to reduce no-shows Operations & Administrative Support Learn and maintain each practice's unique workflows, preferences, and communication style Assist clinicians with documentation tracking, forms, system updates, and practice management tasks Research and update referral lists and community resources Support marketing efforts through research, outreach, and identifying strategic contacts Ensure HIPAA compliance at all times (comprehensive training provided during onboarding) Handle ad hoc administrative projects with flexibility and initiative What You BringRequired Qualifications High school diploma or equivalent Minimum 6 months of administrative experience Proven ability to self-manage, prioritize tasks, and meet deadlines consistently Excellent customer service skills with a friendly, compassionate communication style Strong proficiency with Google Workspace (Docs, Sheets, Slides, Drive) Outstanding written and verbal communication abilities High attention to detail and exceptional organizational skills Ability to multitask effectively in a dynamic, fast-paced environment Reliable high-speed internet connection and comfort with virtual collaboration tools Genuine empathy and strong active listening skills in all client interactions Be available to perform three daily client check-ins each week Preferred Experience Background in mental health, medical, or healthcare administration Experience supporting multiple clients or juggling competing priorities Familiarity with EHR systems such as SimplePractice, TherapyNotes, IntakeQ, TheraNest, or Jane App Sales, inquiry conversion, or customer relationship management experience Quick learner who adapts easily to new tools, systems, and processes Who Thrives Here We're looking for someone who: Works independently but communicates proactively with their team Finds satisfaction in creating order, clarity, and efficiency Is dependable, punctual, and consistently reliable Brings a positive, solution-oriented mindset to challenges Has genuine respect and appreciation for the mental-health field Values clear communication, healthy boundaries, and mutual respect Is excited to be a trusted support partner to dedicated clinicians Responsibilities In this role, you will support mental-health practices with tasks including, but not limited to: Client Intake & Referral Management Respond promptly to phone, email, and website inquiries Screen and prepare potential clients using practice-specific intake procedures Schedule new and existing clients, manage cancellations, and coordinate rescheduling Enter and maintain accurate client information in EHR systems Provide clear communication to clients regarding policies, billing, availability, and next steps Inbox, Phone & Calendar Management Manage client and practice inboxes with professionalism and accuracy Prioritize messages, flag urgent concerns, and respond according to practice protocols Maintain organized calendars, recurring appointments, and clinician availability Set up, track, and confirm appointments as needed Operations & Administrative Support Maintain up-to-date knowledge of each practice's workflows, preferences, and communication style Support clinicians with practice management tasks such as forms, documentation tracking, or system updates Create and update referral lists through research or outreach Support marketing activities such as basic research or identifying community contacts Comply with HIPAA standards at all times (training provided during onboarding) Assist with ad hoc administrative tasks as needed What We're Looking For We're seeking someone who: Works well independently but communicates proactively Loves creating order out of chaos Is dependable, timely, and consistent Brings a positive, solution-oriented attitude Has genuine respect and appreciation for mental-health work Values clear communication and strong boundaries Is excited about being a dedicated support partner to clinicians Why Join Mindful Admins? Flexible part-time schedule designed for work-life balance Supportive, collaborative team environment Paid new-hire training Opportunities to grow into account management, billing, or marketing roles Meaningful work supporting mental-health practices nationwide Compensation: $23 / hour (approximately 15 hours per week) Fully Remote: Applicants must currently reside in Texas to be considered

**About the role** As a **NetworX Product Consultant** , you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions. **In this role, you will:** + Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs. + Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions. + Update existing configuration business rules with new contractual requirements and identify automation opportunities. + Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff. + Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form. **Work model** We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a **remote position** open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + 10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience. + Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements. + Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration. + Advanced analytical and problem-solving skills with experience in interpreting application configurations. + Excellent communication skills for articulating issues and providing alternative solutions. **These will help you stand out** + Proficiency in NetworX data structures and automation techniques for repetitive tasks. + Experience working with onshore/offshore resource models. + Ability to create clear documentation and knowledge transfer materials for client teams. + Strong consulting skills and ability to operate effectively in a team environment. + Familiarity with healthcare payer systems and related business processes. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. _*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*_ \#LI-NC1 **Salary and Other Compensation:** Applicants will be accepted till 12/22/2025 The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. cog2025 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

GovCIO is currently hiring for Endpoint Vulnerability Management Subject-Matter Expert/Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position is located within the United States and will be a fully remote position. **Responsibilities** + Operating endpoint vulnerability assessment tools, agent- and network-based scanning, and analyzing and interpreting results + SIEM-integration of vulnerability management use cases + Complete content development (e.g., manual and automated reporting, dashboards, alerts), for use cases such as systemic issue identification, root cause analysis, vulnerability analysis, remediation status, and regulation and compulsory directive compliance securing mall environments below: + cloud IaaS and containerized environments + mobile platforms + database platforms + Windows and mac OS operating systems + Linux, and Unix operating systems such as Red Hat Enterprise Linux, Oracle Enterprise Linux, and Solaris + federal business systems that support functions such as financial management, budget, procurement, travel, property, HR/payroll, and data warehousing + clinical and/or scientific instrumentation **Qualifications** Bachelor's with 15+ years (or commensurate experience) Required Skills and Experience + Experience performing endpoint vulnerability management functions possess demonstrable credentials to reflect knowledge, skills, and experience Clearance Required:Must be able to acquire and maintain NIH/HHS Public Trust Preferred Skills and Experience + OT (Operational Technology) threat detection experience is preferred **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $144,000.00 - USD $180,000.00 /Yr. Submit a referral to this job (*************************************************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6978_ **Category** _Cyber Security Services_ **Position Type** _Full-Time_

The Manager Maintenance Support Services role is to oversee the team contained within the maintenance support services facility. It is their responsibility to ensure best in class processes for vehicle maintenance are upheld while managing all expenses related to maintenance and damage repairs. Primary emphasis will be placed upon the repair of HLE and TNC vehicles. Responsibilities include minimizing vended repair costs and transportation expenses, while ensuring optimization of Hertz maintenance staff, quick repair turnaround time, low out of service rates, and maintaining high-vehicle quality across the division. The Manager will be familiar with vehicle mechanical repairs as well as minor body damage repairs. + Lead initiatives internally and externally to minimize maintenance costs and improve fleet availability + Control maintenance expenditures, including the control of transportation costs, while maintaining vehicle quality and utilization within industry standards. + Create, improve, and track key vendor productivity & cost metrics to drive efficiencies, and improve OOS and compliance to vehicle OEM and Hertz maintenance programs + Drive process excellence in the areas of preventive maintenance and repair programs and processes to ensure a consistent standardized approach across the region that delivers best in class performance regardless of fleet age. + Drive Customer satisfaction score results related to fleet condition and lead the development of programs designed to increase customer satisfaction associated with vehicle condition. + Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, and warranty work covered by OEM + Optimize the utilization of Hertz internal repair technicians + Work with Procurement Department to identify cost savings initiatives related to vendors and part purchases. + Manage vended shops deliverables, ensure capacity to deliver expected OOS results. **Salary:** $65,000/yr + bonus potential + company vehicle **Remote position - must be located in the surrounding Phoenix area** **Educational Background:** Four-year college degree preferred, HS diploma required Technical Certifications, automotive mechanical repair and body damage **Professional Experience:** 3 years of previous maintenance management experience Experience working in cross functional teams LSS certifications a plus (YB, GB) **Knowledge:** LSS experience Strong technical vehicle knowledge Familiarity with Hertz rental practices and/or RAC operations a plus **Skills:** Leadership Familiar with Automotive technology Inventory Management Training & Development Process Oriented Computer literate and detail oriented **Competencies** : Drives Execution Effective Communication Manage up and down support chain Drive Collaboration Effective Communication Mentor and coach Builds Talent Demonstrates Initiative Display Region Perspective Operational Excellence Passion for Customer Service & Stakeholder Success Strategic Thinking Principled Leadership Use Insightful judgment Trust and Integrity Personal Accountability Agility and Adaptability Change manager Principled leadership - high level of integrity. Detail oriented The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Composites are the advanced material of the future! Kenway is seeking skilled craftspeople who want to be part of building exciting products for industry, for our roads, highway, and waterfront infrastructure, and for a variety of other emerging markets from utilities, to submarines, to aerospace. Composites are so much more than just boatbuilding. Experience with composites is NOT required… we will train you. Successful candidates will be committed to safety, demonstrate high attention to detail, and will be excited about learning new skills. Opportunities for company-paid travel, too. You may think of yourself as a carpenter, mechanic, steelworker, or another expert in other construction trades, but you can quickly become a Certified Composites Technician. The Composites Lamination Technician is our primary production position for Kenway Composites, which includes both factory manufacturing as well as offsite work at customer locations. The Laminator will be responsible for laying up fiberglass and resin for the manufacturing of FRP components. Must use hand and power tools, measuring devices, read and understand technical drawings and instructions, safely handle vinyl ester and epoxy resins, communicate effectively, work with others, lift and carry up to 100lbs.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Remote Work From Home Jobs / Data Entry Clerk - Typing - Work At Home - Doing Data Entry - 100% Remote - Earn Immediately Hello and thank you for your interest! We are a growing company that connects job seekers with cash earning solutions to supplement their current income. Our work from home gigs are designed for the job seeker who needs to earn cash between jobs. Unlike gigs that require you face to face with customers or drive and deliver, you work from the privacy of your own location. Here's why we need great people to perform data entry tasks. Every major company relies on feedback . When you buy a product or service online you're asked for a review or to take a survey. In some cases a company needs to do due diligence before launching a product or to see how well their product or service is perceived by the public - this is where you come in. We connect you with these companies. You help them and they pay you. **limited spaces - apply early** Most studies and surveys take place online so you'll almost never need to leave the house. Occasionally a company will reach out for an in person focus group or clinical trial. Job Details: Earn by taking studies Various payment methods, including Paypal, direct check, or on-line virtual gift card codes Opportunity to win rewards Keep the products you try*! This is a great way to get free stuff. *You MUST actually use products and/or services, if provided and be ready to discuss BEFORE the meeting day. Requirements: Smartphone with working camera or webcam on desktop/laptop. If you're not comfortable using a webcam within a group study you can always pass and choose a different research study You'll need to have access to a reliable Internet connection You'll need to understand, as well as follow oral and written guidelines & instructions. Job Advantages: Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from home. Participate when you want, you pick when and why. Enjoy free samples from our sponsors and partners for your sincere feedback of their products. Ready to get started? Apply Online Today. Gigs open to anybody looking for temporary, work from home, part-time or full-time work. The hours are adaptable with zero no previous experience required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, phone call facility representative, etc. If you are seeking a versatile part time remote, work at home job, then this is a great position for making great supplemental income. Thank you for your interest - apply now and check your email for further instructions from us.

Coates Field Service, Inc. is seeking an experienced Project Manager for a power project in Augusta, Maine . The right candidate will have advanced technical proficiencies and experience working with project databases. The Real Estate and Land Management Project Manager is responsible for coordinating land management and real estate activities between several projects including external contractor resources, land acquisition budget, cost control, reporting, and managing priorities to deliver results according to the project scope and schedule. Must be a licensed Real Estate Broker for Maine . **Per Diem NOT Available** Responsibilities: Serve as lead for the role on assigned projects to develop project scope, schedule, budget, forecast, deliverables, and milestones in regard to the evaluation and acquisition of real estate property rights. Coordinate activities from a land management standpoint with the project and/or operations groups, project outreach, permitting, legal, and engineering, among other internal stakeholders. Facilitate and manage the work of external contractors on assigned projects. Set expectations and goals. Ensure high-quality deliverables are provided in adherence to certain standards. Serve as liaison between contracted land vendors and business areas. Lead internal and contractor resources in the negotiation and acquisition of right-of-way and other real property interests as necessary, to accommodate the construction, operation, and maintenance of assets after construction. Manage land budget for the programs and projects assigned, in preparation of right-of-way related cost estimates associated with land and easement acquisitions. Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvement. Job Requirements Understanding of real estate concepts of property rights evaluation and acquisition including fee-ownership, easements, option agreements, leases/licenses, environmental considerations, property valuation, and basic title report review. Knowledge of utility network assets such as transmission lines, substations Ability to interpret and research (abstract) legal documents (e.g. federal, state, municipal and private records) preferred. Pertinent Federal, State, and local real estate laws, codes and regulations Project management tools and techniques. Able to coordinate several projects at the same time. Expense and accrual forecasts and planning for Operating and Capital Budgets. Strong negotiation and interpersonal skills. Clear, concise written and oral communications. Ability to interpret and research (abstract) legal documents (e.g. federal, state, municipal and private records). Utilization of property rights and mapping software database including GIS-based tools Microsoft Office Suite and Google Earth. Education and Experienced Required: Must be Licensed Real Estate Broker for State of Maine Bachelor's degree in Land Management, Engineering, Real Estate, or equivalent preferred. Project Manager certificate (PMP or equivalent) recommended Minimum of 3 years relevant work experience, of which 2 years that include experience working on Electrical, Oil & Gas Pipelines or other Utility projects. Knowledge of Real Estate strategy gained through education and/or experience Any professional licenses preferred but not required. Work remotely allowed but should be available to traveling for assignments. Who We Are: Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the ability to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right-of-way services our clients need, when and where they need us. Coates is committed to rewarding the loyalty of the national team of Coates' Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference or orientation. Coates is an Equal Opportunity Employer (EOE). Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company paid holidays, and more!

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day - from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually **Your duties may include but are not limited to:** + Deliver world-class customer service, by explaining our related benefits and responding to customer inquiries and concerns over the phone + Establish a good liaison with our client's customers while providing quotes or enrolling in various products + Document necessary information, such as claim details, customer's change of details, and other pertinent information + Build meaningful relationships with our customers through a customer first approach, which would entail understanding their situation and needs, answering questions, and ensuring each customer knows American Express has their back. + Enhance our customers' experience through personalized service, active listening and effective problem solving, while consistently treating customers with a high level of respect + Follow underwriting, Compliance and Regulatory requirements and corporate policies + Track and monitor personal results to meet key performance goals to achieve productivity goals and comply with all regulatory requirements + Navigate computer systems and applications to service our customers, and enable them to get the most from our online platform + Manage other production related activities, such as complaints and escalations + Handle inbound calls for multiple products with no prospecting or cold calling + Complete mandatory licensure continuing education and other training sessions as appropriate + Remain positioned and well informed of changes implemented that affect your work **Skills/Qualifications:** + Florida applicants must possess a Resident General Lines Producer insurance license (2-20) OR have an active, Resident Personal Lines license (20-44) for 1 years + Arizona applicants must possess Resident Producer Property and Casualty as well as Accident and Health licenses. + Ability to become appointed/licensed as a non-resident agent in all applicable states + English language fluency required + High school diploma or GED + Solid computer, grammar, and multi-tasking skills + Relationship builder who has passion for delivering exceptional service + Excellent verbal, written and interpersonal communication skills Strong customer service skills and the ability to de-escalate customer situations + Demonstrates personal excellence by remaining positive in difficult situations + Self-confident, optimistic and supports a team environment + Critical, analytical, and forward thinking when problem-solving, and must possess exceptional time management, organizational, and active listening skills + Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations + Ability to demonstrate initiative with minimal supervision to drive results + Superior level of accuracy and attention to detail + Strong proficiency in PC skills, including MS Word and Excel **Must be flexible to work any schedule/hours within the hours of operation, to support our servicing levels:** + Monday-Friday: 8:00am - 9:00pm ET + Saturday-Sunday: 10:00 am-6:30pmET + Primary Location: Sunrise Florida / Phoenix, AZ + Organization: Global Services + Schedule: Full-time + Job Band 25 **Qualifications** Salary Range: $20.00 to $38.45 hourly bonus benefits The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions **Job:** Customer Service **Primary Location:** United States **Schedule** Full-time **Req ID:** 26000361