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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $36,098 | $17.35 |
| 2 | Seattle, WA | $35,679 | $17.15 |
| 3 | Baltimore, MD | $34,642 | $16.65 |
| 4 | Washington, DC | $34,550 | $16.61 |
| 5 | New York, NY | $34,529 | $16.60 |
| 6 | Bridgeport, CT | $33,997 | $16.34 |
| 7 | Los Angeles, CA | $33,175 | $15.95 |
| 8 | Ponce, PR | $32,599 | $15.67 |
| 9 | Fairbanks, AK | $31,694 | $15.24 |
| 10 | Minneapolis, MN | $31,606 | $15.20 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Director | $169,654 | $82 | 3 |
| 2 | Head Customer Service Representative | $158,042 | $76 | - |
| 3 | Customer Leader | $116,798 | $56 | - |
| 4 | Customer Service Senior Engineer | $108,555 | $52 | - |
| 5 | Manager Of Customer Service Department | $95,703 | $46 | - |
| 6 | Customer Support Manager | $73,195 | $35 | - |
| 7 | Customer Service/Operations Manager | $59,545 | $29 | - |
| 8 | Customer/Technical Service Manager | $58,473 | $28 | - |
| 9 | Customer Relations Manager | $57,116 | $27 | - |
| 10 | Service Manager | $47,699 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | CVS Health | $38,563 | $19 | 254 |
| 2 | Vudu | $36,314 | $17 | - |
| 3 | Target | $35,359 | $17 | 388 |
| 4 | Costco Wholesale | $35,310 | $17 | 3 |
| 5 | Nordstrom | $34,649 | $17 | 21 |
| 6 | Dollar General | $34,248 | $16 | 137 |
| 7 | Rite Aid | $33,782 | $16 | - |
| 8 | Macy's | $33,763 | $16 | 161 |
| 9 | Kohl's | $33,302 | $16 | 44 |
| 10 | Kroger | $33,104 | $16 | 113 |
| 11 | Sears Holdings | $32,607 | $16 | 8 |
| 12 | Publix | $32,591 | $16 | 5 |
| 13 | Whole Foods Market | $32,541 | $16 | 117 |
| 14 | The Home Depot | $32,249 | $16 | 2228 |
| 15 | Walmart | $32,129 | $15 | 2649 |
| 16 | Ulta Beauty | $32,064 | $15 | 46 |
| 17 | Burlington | $30,581 | $15 | 787 |
| 18 | Dollar Tree | $29,251 | $14 | 4317 |
| 19 | Toys"R"Us | $28,622 | $14 | - |
| 20 | Lowe's Companies | $28,329 | $14 | 264 |