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Web systems administrator vs help desk administrator

The differences between web systems administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a web systems administrator and a help desk administrator. Additionally, a web systems administrator has an average salary of $79,835, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a web systems administrator include web application, windows server and linux. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Web systems administrator vs help desk administrator overview

Web Systems AdministratorHelp Desk Administrator
Yearly salary$79,835$49,798
Hourly rate$38.38$23.94
Growth rate5%5%
Number of jobs120,235130,180
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Average age4343
Years of experience22

Web systems administrator vs help desk administrator salary

Web systems administrators and help desk administrators have different pay scales, as shown below.

Web Systems AdministratorHelp Desk Administrator
Average salary$79,835$49,798
Salary rangeBetween $62,000 And $101,000Between $34,000 And $71,000
Highest paying CityPalo Alto, CAWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyRopes & GrayHoulihan Lokey
Best paying industryTechnologyFinance

Differences between web systems administrator and help desk administrator education

There are a few differences between a web systems administrator and a help desk administrator in terms of educational background:

Web Systems AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Web systems administrator vs help desk administrator demographics

Here are the differences between web systems administrators' and help desk administrators' demographics:

Web Systems AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 85.4% Female, 14.6%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.1% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 13.5% White, 61.3% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between web systems administrator and help desk administrator duties and responsibilities

Web systems administrator example responsibilities.

  • Manage IIS team intranet portal site for tool accessibility.
  • Manage IIS sever to perform backup, recovery, installation, and configuration of web server and establish software.
  • Lead enterprise-wide virtualization effort, overseeing and personally completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Integrate HTML/DHTML, CSS, ActiveX, JavaScript programming.
  • Design and develop the online shopping system using J2EE, JSF, HTML, and CSS.
  • Deploy and debug primary application build with java and jsp with a mysql backend.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Web systems administrator vs help desk administrator skills

Common web systems administrator skills
  • Web Application, 11%
  • Windows Server, 5%
  • Linux, 5%
  • PHP, 5%
  • SQL Server, 5%
  • HTML, 5%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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