Account representative jobs in Bensalem, PA - 1,156 jobs

Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $91,800 - $132,600 a year

Benefits: Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Chris Giunta - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.

Benefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Account Manager - High-Earning Bilingual Sales Career Location: University City | Status: Full-Time (In-Office | Hybrid Eligible After Training) Compensation: Base Salary + Uncapped Commission + Performance Bonuses Build a High-Income, High-Impact Career in Insurance & Financial Services Are you a motivated, goal-driven professional looking to accelerate your income and career growth? Join the Charles Berrouet State Farm Agency-one of the highest-producing State Farm agencies nationwide-where excellence, performance, and opportunity go hand in hand. This role is in-office, with hybrid flexibility available for top performers after training. Licensing is required, and we offer full support for qualified candidates. Bilingual (Spanish/English) applicants are strongly encouraged to apply. Why You'll Love Working With Us Unlimited Income Potential Base salary plus uncapped commissions and performance bonuses-your earning power increases with your results. Career Advancement Comprehensive training, hands-on mentorship, and clear pathways for long-term growth. Top-Performing Culture Join a high-energy, achievement-oriented team that celebrates success and supports your development. Flexible Work Options Hybrid scheduling available after training for employees who consistently exceed performance expectations. Bilingual Advantage Your Spanish/English fluency strengthens client relationships and expands your impact. What You'll Do Build trusted relationships with clients and offer personalized insurance and financial service solutions Identify, pursue, and close new business opportunities Conduct policy reviews, uncover coverage gaps, and recommend suitable products Deliver exceptional service to current clients while identifying in-book sales opportunities Work collaboratively with the team to meet and exceed individual and agency-wide goals What We're Looking For Active Property & Casualty and Life & Health licenses (assistance available for strong candidates) Prior experience in sales, insurance, or financial services preferred Excellent communication and relationship-building skills Highly motivated, competitive, and resilient-driven to meet and exceed goals Organized, detail-oriented, and capable of managing multiple accounts effectively Bilingual in English and Spanish strongly preferred Ready to Build a Career That Rewards Performance? If you're ready to grow with a high-performing agency that recognizes excellence and invests in your success, we want to hear from you. Apply today and unlock your full potential with the Charles Berrouet State Farm Agency-where your drive, talent, and bilingual skills open the door to unlimited opportunity.

GG Media is a forward-thinking advertising firm dedicated to helping brands elevate their presence through strategic, innovative, and impactful marketing solutions. We combine creativity with data-driven insight to deliver campaigns that resonate, inspire, and drive measurable results. Our team values professionalism, collaboration, and growth, offering an environment where talent thrives and ideas become reality. Job Description We are seeking a motivated Junior Account Representative to join our dynamic team in Philadelphia. In this role, you will support client accounts, assist with project coordination, and ensure high-quality service delivery. This position is ideal for individuals who are detail-oriented, proactive, and eager to grow within a professional environment. Responsibilities Provide day-to-day support for assigned client accounts. Assist in coordinating projects, timelines, and deliverables. Maintain accurate documentation and communicate updates to internal teams. Participate in client meetings and help prepare reports or presentations. Ensure a high standard of service and contribute to ongoing client satisfaction. Collaborate with cross-functional teams to support account operations and workflow. Qualifications Strong written and verbal communication skills. Excellent organizational and time-management abilities. Ability to work both independently and within a team environment. Strong problem-solving mindset with attention to detail. Ability to adapt quickly and learn new processes or tools. Additional Information Competitive salary of $54,000 - $58,000 per year. Clear opportunities for professional growth and internal advancement. Supportive, collaborative, and development-focused team environment. Comprehensive training and ongoing skill-building resources. Stable, full-time position with long-term career potential.

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Plumbing Careers at Benjamin Franklin Plumbing Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls MINIMUM REQUIREMENTS High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred

Join a Leader in Smart HVAC Solutions! Are you ready to take your career to the next level with a company that values innovation, integrity, and customer excellence? Peterson Service Company, a trusted name in mechanical contracting and service since 1981, is looking for a driven HVAC Sales Representative to join our team in the Cherry Hill, NJ area. At Peterson Service Company, we leverage cutting-edge technology to enhance building performance and efficiency. Our core values define who we are and guide everything we do: Do the Right Thing - We act with integrity and honesty. Caring - We build strong relationships with our customers and team. Knowledgeable - We lead with expertise and a commitment to continuous learning. Reliable - We deliver solutions our customers can depend on. Resourceful - We embrace innovation to solve complex challenges. As a second-generation, family-owned business, we pride ourselves on a culture of trust, collaboration, and continuous growth. Our commitment to excellence has been recognized by industry leaders, including South Jersey Biz, Contracting Business magazine, and Philadelphia Smart CEO magazine. Our President has also been honored as Contracting Business Magazine's Woman of the Year. Why Join Us? At Peterson Service Company, we provide a competitive salary along with a comprehensive benefits package that supports your professional and personal well-being: Company-Paid Health Insurance (Employee) Dental Insurance 401(k) Plan with Employer Contributions Profit Sharing Paid Holidays & Time Off Work-Life Balance - Monday to Friday, 8 AM - 5 PM A Culture of Innovation and Teamwork Your Role As an HVAC Sales Representative, you will play a vital role in expanding our technology-driven service solutions to new and existing clients. Your primary focus will be on developing long-term relationships, identifying business opportunities, and helping clients optimize their building performance. Key Responsibilities Develop and maintain relationships with new and existing customers. Identify and pursue new business opportunities within the marketplace. Promote and sell HVAC maintenance and service agreements to commercial clients. Work closely with our technology and service teams to deliver customized solutions. Implement targeted marketing and promotional initiatives. Collaborate with internal departments to ensure seamless service delivery. What We're Looking For Proven track record in B2B sales - HVAC, mechanical services, or related industries preferred. Minimum of 3 years of sales experience in a technical or service-related field. Strong business acumen and the ability to present value-driven solutions. Proficiency in CRM, Microsoft Office, and digital sales tools. Excellent verbal and written communication skills. A self-motivated, results-driven mindset with a passion for building client relationships. Valid driver's license and ability to travel locally as needed. Join Us in Shaping the Future of HVAC Solutions! If you're ready to be part of a forward-thinking company that blends technology, expertise, and customer-centric service, we'd love to hear from you!

3 month contract starting *********** 3+ years of B2B customer service experience in a professional setting. Proven experience in order processing, management, and entry in SAP. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to manage multiple priorities and meet deadlines. Pharma/Healthcare industry experience is a plus.

We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. DUTIES The Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

Join Our Team - Field Collector (Cash Handling & Route Operations) Are you a responsible professional with experience in cash handling, security, or armored transport? BRS is hiring Field Collectors on behalf of our long-standing client, a leading B2B provider of vending and coin-operated machines. This role is to service and maintain accounts at retail locations across our service area, around the city, and surrounding suburbs (150-mile radius). Who You Are: A dependable, detail-oriented individual with cash handling experience (security, military, or armored transport background is a plus). Comfortable working independently while adhering to strict protocols. Skilled at building rapport with business owners and managers. What You'll Do: Travel daily (100% field-based) to assigned retail locations for collections and machine servicing. Collect and document account receivables with precision. Perform basic maintenance (e.g., clearing paper jams, verifying software/hardware updates). Log and report technical, promotional, or inventory issues. Use a mobile app to track route progress, submit receipts, and document collections. Deposit cash/checks daily per company procedures. Maintain accurate records of all transactions and location visits. Why Join? Competitive salary + travel reimbursement (gas, tolls, parking). Health benefits (HRA) + paid time off (PTO). Career growth in a supportive, team-focused environment. Requirements: Prior cash handling experience (required). Valid driver's license, reliable vehicle, and clean driving record. Concealed carry permit (or ability to obtain one). Strong numerical/math skills and attention to detail. Ability to follow strict protocols and maintain professionalism. Bilingual (Spanish/English)? A strong advantage! Note: Selected candidates will be asked to sign an NDA during the interview process. Ready to hit the road with a purpose? Apply today! Powered by JazzHR

This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors. Responsibilities: Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors. Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals. Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation. Perform Data entry of transactions supporting any number of TRAC Services sites Create and update various different reports requested by management As requested prepare lists and other documents in support of site operations Qualifications: Minimum of 2 years administrative/coordination experience in support of a production operation is preferred Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer. Candidate must be able to learn company proprietary software programs Candidate must be detail oriented and able to work continuous hours in front of a computer Must have good communication skills and able to build relationships and rapport with staff in remote locations Must have flexibility for tasks and schedule Ability to work within a process-oriented team atmosphere Ability to type for extended periods of time in the performance of data entry functions Ability to function effectively in a fast paced, team-oriented work environment Ability to identify problems, process resolution and implement action or solutions timely Ability to meet deadlines; prioritize workloads and handle multiple tasks Work Environment This position may require periodic travel to a TRAC Services sites This position may require periodic support of other local TRAC M&R activities

SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications. Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities. What You'll Do: Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team. Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested. Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems. Update and manage client websites. Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines. Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days. Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance. Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm. What You'll Bring: Associate Degree preferred. 5-plus years in similar position. Law Firm, corporate legal, or related billing department experience preferred. Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred. Superior customer service skills. Detail oriented and excellent analytical skills. Ability to multi-task and meet deadlines in a fast-paced business environment. Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications. Ability to interact with legal and administrative personnel in domestic and foreign offices. Strong written and verbal communication skills. ****************************

Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail

American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspon Account Specialist, Specialist, Membership, Concierge, Banking, Healthcare

SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************

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American Heritage Credit Union, a $5 billion credit union has immediate openings available in our Contact Center! This position provides information concerning the credit union and its services to the membership via phone and other forms of correspondence. This position provides information for the credit union and its services to the memberships via phone and other forms of correspondence. DUTIES Concierge Specialist will engage new American Heritage members through needs based consultative selling in a contact center environment. This position will contact new members through outbound calling on Xpress Accounts and Relationship Management lists which will also lead to establishing and maintaining relationship through the RM Program. Educate and engage members on AMHCUs products and services. Through needs based questions, the Concierge Representatives will determine and recommend products and services that best fit the member's needs, resulting in cross selling effectiveness. This position will aid in the technical and functional setup and initial member usage of the product. The results will be deeper penetration, wallet share of online teller, mobile, e-deposit, bill pay and loan products. Qualify the member for an expanded relationship with the credit union and, if appropriate, set up an appointment for a follow up call. QUALIFICATIONS At least one year of experience in a call center of a credit union or financial institution preferred. Work requires knowledge of lending products, deposit products, and interest rates. Knowledge of interviewing skills and telemarketing techniques also required. Work requires intermediate working knowledge of Symitar, Word, Excel. Ability to understand IOS, Android Platforms for set up of mobile applications. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.) EDUCATION Associate's Degree in Business Administration or a related field or the equivalent experience preferred. WORK HOURS * Full time position * Must be flexible and available to work Monday through Friday from 8:00 a.m. to 7:00 p.m. with Rotating Saturdays 9:00 a.m. - 3:00 p.m. ","