Account representative jobs in Carrollton, TX - 2,164 jobs
All
Account Representative
Customer Service Representative
Billing Specialist
Sales Representative
Group Billing Coordinator
Account Services Representative
Accounts Receivable Specialist
Account Specialist
Collections Specialist
Customer Service Representative
Tata Consultancy Services 4.3
Account representative job in Plano, TX
The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections.
CSAT measurement & improvement:
Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions.
Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership.
Stakeholder collaboration
Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly.
Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences.
Compliance & documentation
Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record.
Outcomes & KPIs (program‑aligned)
Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”)
First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks.
Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents.
Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards.
Qualifications:
2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes.
Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders.
Experience with ticketing/CRM tools and structured survey/feedback collection.
Salary Range: $40,000 - $55,000 per year
$40k-55k yearly 2d ago
Looking for a job?
Let Zippia find it for you.
Technical Customer Service Representative
Cornerstone Technology Talent Services 3.2
Account representative job in Irving, TX
Type: Contract to Hire
We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction.
Responsibilities
Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues.
Guide customers through virtual or phone-based home inspections step-by-step.
Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity.
Troubleshoot issues such as device pairing, alerts, and connectivity problems.
Document calls, resolutions, and inspection findings to support process and product improvements.
Make proactive outreach calls to improve product adoption and customer satisfaction.
Maintain clear, professional communication via phone, email, and text.
What We're Looking For
High School Diploma or GED required; bachelor's degree preferred.
1+ year of experience in technical support, help desk, call center, or field service.
Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems.
Strong communication skills and problem-solving ability.
High attention to detail and ability to thrive in a fast-paced environment.
Customer-first mindset, proactive attitude, and willingness to learn.
Ability to work onsite with flexibility across different shifts.
Why This Role Is Great
Collaborative, dynamic environment.
Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles.
Direct exposure to innovative technology and hands-on product improvement.
$29k-36k yearly est. 2d ago
Customer Service Representative
Catapult Solutions Group
Account representative job in Grapevine, TX
**Spanish is a Requirement**
Compensation: $55k-$65k Plus Bonus (Up to $1000/Month)
The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency.
Core Competencies
Customer-Centric Mindset
Analytical Problem-Solving
Attention to Detail and Accuracy
Composure and Patience
Exceptional Communication Skills
Adaptability and Flexibility
Professionalism and Positive Demeanor
Dependability and Accountability
Multitasking and Organizational Efficiency
Essential Duties And Responsibilities
Customer Service and Communication
Answer the phone with a positive, energetic voice; listen attentively to the customer.
Answer all emails in a timely and professional manner.
Contact customers via phone or email with follow-up information.
Provide customers with order confirmation and shipping information.
Assist customers in problem resolution and escalate to the Customer Service Manager when needed.
Resist telling a customer “no” until all resources have been exhausted.
Always offer a solution if the exact material requested is unavailable.
Work directly with the Customer Service Manager on any difficult situations.
Order Management and Processing
Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy.
Monitor open orders and proactively manage any delays or updates.
Obtain necessary information from customers to ensure prompt and efficient order processing.
Provide accurate pricing and inventory information.
Sales and Technical Support
Provide support to the sales team with any administrative or customer-related needs.
Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team.
Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team.
Documentation and System Management
Keep up-to-date customer notes and records in the NetSuite system.
Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates.
Administrative and Organizational Duties
Maintain accurate and complete documentation of customer interactions in NetSuite.
Assist with invoicing support and shipping documents as needed.
Support warehouse and fulfillment activities with clear communication and paperwork.
Proactively identify potential issues in order flow and escalate accordantly.
Routine Duties And Responsibilities
Ensure customer complaints are addressed and resolved in a timely manner
Prepare order entry and ensure data is accurate
Maintain clear communication with your team; it is essential
Have a solid grasp of our products and services we offer
Ensure that management personnel are kept informed of all pertinent customer issues
Other duties as assigned and directed
Supervisory Responsibilities
This position has no supervisory responsibilities.
Supervision Received
This position reports to the Customer Service Manager.
People Contact
Ability to work with other employees, customers and vendors.
Qualifications
Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite)
Capable of operating standard office equipment
Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Able to perform work with a high degree of precision
Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity.
Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers.
Education And/Or Experience
Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience.
Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties.
Certificates, Licenses, Registrations
Required: Valid Driver's License
Language Skills
Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees.
Ability to write and read reports.
Mathematical Skills
Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Physical Demands
The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required.
Work Environment
This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives.
May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty.
The noise level in the work environment is usually moderate.
$55k-65k yearly 4d ago
Customer Service Rep
Beacon Hill 3.9
Account representative job in Mansfield, TX
Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
Temp-HIRE
We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience.
Key Responsibilities
Greet and assist customers during vehicle pick-up and drop-off.
Complete paperwork and checklists following vehicle inspections.
Perform light cleaning of vehicles when necessary.
Work primarily outdoors with some duties inside the warehouse.
Qualifications
Strong customer service and communication skills.
Ability to work in outdoor conditions.
Detail-oriented and organized.
Previous experience in customer service or automotive industry is a plus.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$17-18 hourly 2d ago
Customer Service Representative
Insight Global
Account representative job in Lewisville, TX
Insight Global is looking for a Remarketing Analyst to join one of their clients in Lewisville, TX. Reporting to the Remarketing manager, the Remarketing Analyst is a key point of contact at primary auction facilities. Duties include processing and the sale of auction vehicles in compliance with the internal Auction Sale Agreement and Comprehensive Auction Agreement. This position involves independent judgment and decision-making initiative.
Major Duties and Responsibilities include monitoring inspection guidelines are being followed by the various 3rd Party Inspection Vendors, reviewing 3rd Party Inspection Vendors monthly invoices for accuracy and provide recommendations for payment outside the established agreement, generating and analyzing performance metrics for 3rd Party Inspection Companies, and managing 3rd party Inspection Companies vendor relationships to maximize accurate and timely inspection.
REQUIRED SKILLS
3-5 years of experience in financial services, sales, remarketing, or auction experience
Excellent customer service skills.
Ability to manage queue effectively.
Strong communication skills.
Ability to handle multiple tasks and adapt to changing priorities, customer disputes, and escalations
Previous experience in a high volume and team-oriented environment
Experience in a customer-facing role.
$26k-34k yearly est. 4d ago
Customer Service Representative
Joon Loloi
Account representative job in Dallas, TX
About Us:
Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an
@loloirugs.com
email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact.
This position is based on-site Monday-Friday at our Dallas, TX headquarters.
Responsibilities
Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs
Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services
Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience
Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries
Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up
Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner
Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth
Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development
Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation
Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable
Experience, Skills, & Ability Requirements
High school diploma or equivalent; additional education or certifications are a plus
Previous experience in a call center or customer service role is preferred but not mandatory
Previous experience in design or keen interest in interior design
Excellent communication skills, both verbal and written, with a strong command of the English language
Active listening skills and the ability to empathize with customers' needs and concerns
Strong problem-solving skills and the capacity to think quickly on your feet
Basic computer proficiency and familiarity with CRM software and call center systems
Patience, resilience, and a positive attitude even during challenging interactions
Ability to multitask and manage time effectively in a fast-paced environment
Willingness to work flexible hours, including evenings, weekends, and holidays, if required
Highly organized and skilled at time management
Possess personal qualities of integrity, credibility, and commitment to corporate mission
What We Offer
Comprehensive health, dental, and vision benefits
401(k) with employer match
Paid parental leave
A culture that fosters ongoing growth opportunities
A stable, growing family-owned company that looks after its employees
Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
$26k-34k yearly est. 2d ago
Patient Account Representative
Delta Dallas 3.9
Account representative job in Dallas, TX
Patient Account Resolution Specialist (100% On-Site)
Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient AccountRepresentative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day.
Key Responsibilities
Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options
Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility
Review, verify, and update insurance information and patient account details
Post and process patient payments while ensuring accurate account documentation
Maintain detailed and timely notes of all patient interactions within the billing system
Partner with internal billing and coding teams to research and resolve account discrepancies
Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals
Support statement generation, refunds, audits, and other ad hoc projects as assigned
Adhere to all HIPAA, privacy, and compliance standards always
Qualifications
Strong customer service mindset with clear, confident communication skills
Team-oriented, proactive, and willing to go above and beyond
1+ year of medical billing or patient-facing healthcare experience
Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs
Highly organized with the ability to prioritize in a fast-paced environment
Comfortable navigating billing systems and Microsoft Office tools
If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!
$28k-35k yearly est. 4d ago
Entry-Level Sales Representative
Biogenic Solutions
Account representative job in Addison, TX
Job Opportunity: Entry-Level Sales Representative
Company: Biogenic Solutions Medical Waste, OSHA Compliance & Document Shredding - biogenic.us
Compensation: $50,000 - $60,000 first year, with potential for over $60,000 second year and beyond
Position Type: Full-time
Compensation: Base Salary, Commission, Gas & Cell Phone Allowance
Who We Are: Biogenic Solutions is a fast-growing medical waste removal company based here in Dallas,TX. We pride ourselves on our commitment to our clients, offering personalized and reliable services that larger companies can't match. If you want to be part of a team where your efforts are recognized and you are more than just a number, Biogenic Solutions is the place for you.
Who We're Looking For: We are seeking a driven and ambitious individual who is either fresh out of college or has 1-2 years of work experience. If you haven't quite found your career path yet but are eager to learn and grow, this is the perfect opportunity. We provide ongoing sales training and development to help you succeed.
What You'll Do:
Prospecting: Engage in both in-person and phone-based prospecting to identify potential clients.
Client Meetings: Conduct meetings with prospective clients to discuss their needs and how our services can help.
Account Activation: Successfully activate new accounts and ensure client satisfaction.
Sales Development: Participate in ongoing training and development to hone your sales skills.
Who Should Apply:
Individuals who are driven and money-motivated.
Those who cannot imagine sitting in a cubicle all day and thrive on face-to-face interactions.
Candidates looking for a career in sales, not just a job.
Ambitious individuals who see themselves managing their own teams and potentially running their own office in the future.
Who Should NOT Apply:
Those who are not committed to a career in sales.
Applicants with an MBA or extensive experience looking for a highly structured corporate environment.
Individuals who are not ready to jump in and start immediately.
Why Join Us:
Growth Opportunities: With our rapid growth, there is plenty of room for upward mobility.
Valued Team Member: You'll be part of a close-knit team where your contributions matter.
Comprehensive Training: We provide the tools and training you need to succeed in sales.
Immediate Start: We're looking to fill this position as soon as possible.
If you're ready to take your career to the next level and be part of a dynamic and growing company, we want to hear from you! Apply now and start your journey with Biogenic Solutions.
$50k-60k yearly 1d ago
Sales Estimating Representative
Inter-Co Division 10 Inc.
Account representative job in Dallas, TX
At Inter-Co Division 10, we specialize in the distribution and installation of toilet partitions, lockers, washroom accessories, glass shower systems and other specialty construction products. With 11 locations across Canada and the United States, it is our mission to create the leading North American Division 10 distribution company focused on exceptional customer service, competitive pricing and industry-leading expertise and project delivery.
Looking for a new opportunity?
We are currently looking for a Sales Estimating Representative for our office in Dallas, Texas, northwest of the downtown area.
This position will be responsible for:
Active sales & customer-development
Quoting jobs for General Contractors by reading architectural documents and generating accurate takeoffs
Source products from various suppliers to obtain competitive material cost
Phone customers to follow up on quotes & negotiate contracts
Is this the right role for you?
You have an eagerness to learn, grow & develop
An ability to create & maintain positive relationships
Proactive & direct communication skills
Strong organizational skills & attention to detail
Confidence in negotiation & problem solving ability
Interest in the construction industry and willingness to learn and grow within the sector
Ability to thrive in a team-oriented and fun work environment
What You'll Bring:
Undergraduate Degree
Knowledge of the construction industry would be considered an asset
A valid state driver's license with access to a personal vehicle
A strong sense of hustle and drive, with a proactive approach to customer outreach
Why work for Inter-Co?
Start your weekend early every Friday
Group Health Benefits including medical, dental and vision
Employee Shared Purchase Plan with company matching
401K Plan with company matching
Travel Incentive Program to visit company locations
Paid time-off between Christmas and New Years Day
You'll be joining a rapidly growing fast-paced business with multiple locations across Canada and the United States
As we are committed to providing a positive candidate experience, only those selected for an interview will be contacted. Applicants who may require an accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview.
$39k-71k yearly est. 3d ago
Account Specialist
Method360 Talent Acquisition
Account representative job in Grapevine, TX
Job Title: Account Specialist
Employment Type: Permanent Employee
Start: January 2026
Workplace Type: Onsite
** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time.
Summary:
The Account Specialist will play a critical role in providing excellent customer service and support. This position will be responsible for possessing strong communication skills to effectively interact with customers, team, and other stakeholders. In addition, this position will complete a wide variety of tasks and reports as requested by the Business Division Head, leveraging both internal and external information. Account Specialist professionals must be able to listen actively, respond appropriately, and address customer inquiries, complaints, and concerns in a timely and efficient manner. Problem-solving skills are essential to analyze situations and find effective solutions.
The successful candidate will have strong adaptability and problem-solving abilities as well as excellent teamwork skills.
Responsibility
Act as a liaison between customers and depot, engineers, receiving, QC and shipping to resolve status escalation and expedited repairing.
Direct and guide the daily operations of the team to ensure accurate and efficient repair memo entry, reducing Open RMAs, and fostering strong relationships with coordinators for collaborative problem-solving and timely solutions.
Be the primary point of contact between the company and customers. Responsible for answering customer inquiries, resolving issues, and providing high-quality customer service.
Process all work in accordance with relevant working practices and standard operating procedures.
Handing inbound, and outbound RMA shipments and defective parts. Verifying the accuracy and completeness of the received and shipped items.
Collaborating with the team and analyzing production output, lead times, and resource availability to determine the feasibility of production plans.
Report production status and any production issues to internal and external teams.
Required Skills/Abilities
Ability to interpret data, create effective reports, and provide business recommendations based on analysis.
Effective communication skills to involve interacting with customers and team members. Be able to clearly convey information, listen actively, and respond appropriately.
Being able to think critically, analyze situations, and come up with creative and effective solutions.
Excellent organizational skills and attention to detail to ensure seamless workflow
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a fast-paced and at times stressful environment and be a fast-learner.
Ability to work independently and as part of a team
Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.
Education and/or Experience
Bachelor's degree or better; Business, supply chain, or related field is preferred.
2+ years of working experience in account management is preferred
$32k-49k yearly est. 2d ago
Accounts Receivable Specialist
Ragle Inc.
Account representative job in North Richland Hills, TX
📢 We're Hiring: Accounts Receivable Specialist
📍 North Richland Hills, TX (On-site)
🕒 Monday-Friday | 8:00 AM-5:00 PM
💵 $40,000-$50,000/year (DOE)
Ragle Inc. has been building quality infrastructure since 1993 across Texas, Indiana, Kentucky, and Illinois. While we specialize in heavy civil, highway, and bridge construction, our work also includes excavation, demolition, grading, and pipe installation. We take pride in delivering reliable, high-quality results on every project.
We're looking for a detail-oriented Accounts Receivable Specialist to join our finance team. This role is essential in supporting accurate invoicing, payment processing, financial reporting, and overall project financial health.
Key Responsibilities
• Manage daily AR activities: AR estimates, subcontractor pay apps, cash receipts & AR aging
• Prepare subcontractor waivers and ensure compliance
• Track and report days worked per project
• Submit invoices and payments through DMS
• Prepare monthly Prompt Payment Certificates
• Support project closeout and financial reconciliation
• Assist with daily finance operations as needed
Qualifications
• 2+ years of Accounts Receivable experience (construction preferred)
• Bachelor's in Accounting, Finance, Business, or related field (preferred)
• Advanced Excel skills (VLOOKUP/XLOOKUP, SUMIFS)
• Strong attention to detail & organization
• Ability to work in a fast-paced environment and meet deadlines
• Proactive problem-solving skills
Compensation & Benefits
• Salary: $40,000-$50,000 (DOE)
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• 401(k) with company match
Additional Information
• Fully in-office role (no remote/hybrid available)
• Visa sponsorship not available
• Ragle Inc. is an Equal Opportunity Employer and participates in E-Verify
$40k-50k yearly 4d ago
Billing and Payment Coordinator
Total Quality Logistics, Inc. 4.0
Account representative job in Irving, TX
Country USA State Texas City Irving Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$16.5 hourly 40d ago
Sales Representative
Optimum 4.2
Account representative job in Plano, TX
None
$47k-86k yearly est. 1d ago
Account Service Representative
R2 Logistics 4.0
Account representative job in Dallas, TX
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Coordinator at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
Bachelor's degree preferred
Proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2006, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-36k yearly est. 20d ago
Account Services Representative
Endygo
Account representative job in Arlington, TX
Since 2007 Lane has been making handmade leather boots by skilled craftsman using classic techniques with a passion for meticulously handcrafted style. Our goal has been to create designer quality boots with western influences by breaking away from the norm. Our primary brands are
Lane
,
Junk Gypsy By Lane
,
Lane x Ryan Weaver
,
Capitan Boots
. We are passionate about the journey, the experience, and making customers a part of the family. Whatever you're passionate about, tell us. If you have what it takes to change the world, we want to meet you.
Job Description
Our wholesale accounts and direct-to-consumer websites are growing rapidly, and we are looking to expand our account services team in order to provide responsive services to our customers. Our wholesale clients include Nordstrom, Boot Barn, Junk Gypsy, Sundance, and more. For the role of
Account Services Representative
, Lane Brands is seeking a passionate, service-oriented candidate to support a growing Account Management team across its specialty apparel and boots brands.
Main responsibilities:
Maintain wholesale “house” accounts and internal, account management customer satisfaction.
Ensure that all customer correspondence is responded to within 24 hours; this includes phone, email, and online chat communication channels.
Prepare formal correspondence in response to wholesale customers' questions or concerns.
Answer questions from our field Account Management team regarding inventory availability and expected ship dates.
Be able to work within our internal technical systems to check orders and inventory.
Work closely with our Forecasting team to ensure that any price changes are communicated to all relevant parties; this includes things like markdowns.
Keep up with product and service information and updates from each of the brand managers.
Explain and demonstrate features of the Lane Brands products; this includes Lane Boots, Capitan Boots, and Edgevale.
Assign UPC codes when new SKUs are created (approx. 50-60 per year).
Assist with preparing and executing sales and promotions as needed.
Report on daily metrics that include, number of calls/emails/chats received and handled.
Qualifications
3-5 years of experience in a customer service or inside sales role
Knowledge of market research, sales, and negotiating principles
Excellent communication/presentation skills and ability to build relationships
Additional Information
All your information will be kept confidential according to EEO guidelines.
$24k-31k yearly est. 10h ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Account representative job in Dallas, TX
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$31k-36k yearly est. 4d ago
Group Rooms/Billing Coordinator
Omni Hotels & Resorts
Account representative job in Fort Worth, TX
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description
The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy.
Responsibilities
Group Rooms Coordination
Manage and maintain group room blocks in the property management system (PMS).
Communicate with group contacts regarding rooming lists, deadlines, and special requests.
Monitor pickup reports and ensure accurate room assignments.
Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences.
Prepare and distribute group resumes and arrival reports.
Billing & Accounts Receivable
Generate and review group invoices for accuracy and compliance with contracts.
Post payments and reconcile group accounts in the accounting system.
Follow up on outstanding balances and maintain proper documentation.
Respond promptly to billing inquiries and resolve discrepancies.
Qualifications
Qualifications
Previous experience in hospitality, reservations, or accounting preferred.
Strong attention to detail and organizational skills.
Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle).
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$34k-48k yearly est. Auto-Apply 14d ago
Group Rooms/Billing Coordinator
Corporate Office 4.5
Account representative job in Fort Worth, TX
As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.
The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!
Job Description
The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy.
Responsibilities
Group Rooms Coordination
Manage and maintain group room blocks in the property management system (PMS).
Communicate with group contacts regarding rooming lists, deadlines, and special requests.
Monitor pickup reports and ensure accurate room assignments.
Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences.
Prepare and distribute group resumes and arrival reports.
Billing & Accounts Receivable
Generate and review group invoices for accuracy and compliance with contracts.
Post payments and reconcile group accounts in the accounting system.
Follow up on outstanding balances and maintain proper documentation.
Respond promptly to billing inquiries and resolve discrepancies.
Qualifications
Qualifications
Previous experience in hospitality, reservations, or accounting preferred.
Strong attention to detail and organizational skills.
Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle).
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
$29k-35k yearly est. Auto-Apply 12d ago
Billing Clerk-Field Services
Quanta Services 4.6
Account representative job in Grand Prairie, TX
About Us
NorthStar Energy Solutions, a Quanta Services, Inc. (NYSE:PWR) company, is headquartered in Grand Prairie, TX and operates across the Central Southwest part of the United States. We are leaders specializing in transmission lines, distribution lines, substation construction, foundations, storm damage repairs, and electrical contracting.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role
NorthStar Energy Solutions seeking a detail-oriented and organized Billing Clerk - Field Services to support our operations team by preparing accurate invoices for work performed in the field and assisting with the review of customer-provided documentation, including redlines and scope changes. This role plays a key part in ensuring timely and accurate billing, maintaining records, and supporting communication between field teams and clients.
What You'll Do
Key Responsibilities:
Enter and verify time records submitted by field personnel to ensure accuracy and alignment with job billing.
Prepare and process invoices for completed field service work based on job reports and work orders.
Review customer redlines and documentation for billing-related changes or clarifications.
Coordinate with field technicians and project managers to verify job completion details.
Maintain accurate billing records and documentation in company systems.
Assist with resolving billing discrepancies or customer inquiries.
Support administrative tasks related to contracts, job files, and service documentation.
Ensure compliance with internal billing procedures and customer requirements.
Perform data entry and maintain organized digital and physical filing systems.
What You'll Bring
Qualifications:
High school diploma or equivalent; associate degree or coursework in business administration is a plus.
1-2 years of experience in billing, invoicing, or administrative support (preferably in a field services or construction environment).
Strong attention to detail and organizational skills.
Proficiency with Microsoft Office (especially Excel and Word)
Ability to read and interpret basic contract language or redlined documents.
Excellent communication and time management skills.
What You'll Get
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
$28k-35k yearly est. Auto-Apply 60d+ ago
Collection Specialist
MDM Scaffolding Services 4.6
Account representative job in Fort Worth, TX
We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies.
Key Responsibilities
Proactively manage collections for all customer accounts to ensure timely payments.
Monitor and actively reduce AR aging, escalate delinquent accounts as needed.
Follow up on outstanding invoices via phone and email with professionalism and urgency.
Work with project managers and clients to resolve billing disputes or payment delays.
Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases.
Coordinate and submit payment applications as needed to support collections.
Maintain accurate AR records, document collection activities, and note customer communication.
Negotiate payment plans when necessary while aligning with company policies.
Prepare and present weekly collections reports to management.
Assist with month -end closing activities relating to AR balances.
Ensure compliance with state lien laws and contract payment terms.
Requirements
1+ years of collections or accounts receivable experience in the construction industry required.
Strong understanding of lien rights, retainage, and progress payments.
Familiarity with construction contracts and payment terms.
Experience with Textura, GC Pay, or similar platforms.
Experience with Sage is a plus.
Excellent communication and negotiation skills.
Ability to handle difficult collection conversations professionally.
Highly organized and able to manage priorities to drive results.
Proficient in Microsoft Excel and AR tracking tools.
Preferred Skills
Experience resolving payment disputes and short -pays.
Familiarity working with general contractors and subcontractors.
Understanding of job costing and progress billing.
Experience with prevailing wage or certified payroll (a plus).
Benefits
401(k) matching
Health insurance
Paid time off
Paid sick time
How much does an account representative earn in Carrollton, TX?
The average account representative in Carrollton, TX earns between $25,000 and $51,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Carrollton, TX
$36,000
What are the biggest employers of Account Representatives in Carrollton, TX?
The biggest employers of Account Representatives in Carrollton, TX are: