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Customer Service Representative
The Sun-Maid 4.2
Account representative job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 4d ago
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Women's Health Sales Account Specialist - Fresno, CA
Amplity
Account representative job in Fresno, CA
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
Women's Health Sales Account Specialist
Position Overview:
The Women's Health (WH) Sales Account Specialist supports customers by providing clinical information on Amplity Client's products, delivering education, and supporting clinical training programs. The WH Sales Account Specialist plays a pivotal role in partnering with customers to identify needs, educate stakeholders, and drive results aligned with Amplity Client's mission and goals.
The Women's Health Sales Account Specialist is the primary point of contact for customers within the assigned geography, which includes Health Care Providers (Physicians across multiple specialties, Nurse Practitioners, Physician Assistants, Midwives, Nurses, and Pharmacists), and other healthcare professionals such as Quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy Managers, and Support Staff.
Within their geography, engage with diverse healthcare settings, including clinics, health departments, hospitals, integrated delivery networks, residency programs, federally qualified health centers, universities, independent physician associations, management service organizations, Planned Parenthood and family planning clinics, military treatment facilities, and Indian Health Services.
The Women's Healthcare Sales Account Specialist collaborates closely with Amplity client's customer-facing teams, including Women's Health Account Executives, Payer Account Executives, National Account Executives, Government Affairs Executives, and other members of the extended team.
Employees can expect to be paid a salary of approximately $93K - $96K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.
Essential Duties and Responsibilities:
Deliver balanced product sales presentations to Health Care Providers and Health Care Business Professionals, aligning customer needs with Organon products in accordance with product labeling and professional society recommendations.
Serve as a product expert by conveying accurate technical and clinical information to encourage proper product utilization while addressing customer needs.
Build and maintain strong customer partnerships through effective relationship management.
Provide management with updates on customer needs, feedback, market dynamics, and progress toward quality goals to support improved patient health outcomes.
Manage complex account interdependencies to develop both short-term and long-term account plans in collaboration with the extended account team.
Conduct routine product in-services with accounts to ensure proper education and utilization of products in accordance with labeling.
Regularly monitor and assess business performance against objectives, identifying competitive activity and market trends using company-provided tools.
Develop and execute a territory and account-level business plan in alignment with client's policies, standards, and ethics.
Conduct routine account business reviews with key customers to support their needs.
Maintain ongoing product knowledge and certification on the drug portfolio.
Complete administrative responsibilities accurately and on time.
Specific Responsibilities:
Act as the primary point of contact for select customer accounts, meeting with key personnel to understand their practice structure, business model, and key influencers.
Identify business opportunities and share insights with relevant stakeholders to support customer and organizational needs.
Collaborate with customer teams to outline strategies for interactions and relationships that foster improved customer and patient support.
Qualifications:
Bachelor's degree (BA/BS) from an accredited college or university.
A Minimum 2 to 6 years of healthcare/pharma/device related sales experience.
Successful track record of consistent sales success
Women's Health experience a plus
Professional sales experience or equivalent healthcare/scientific field experience (pharmaceutical, biotech, medical devices).
Exceptional interpersonal and communication skills.
Ability to analyze metrics and assess progress against objectives.
Capability to work independently and collaboratively within a team environment.
Flexibility and adaptability to thrive in a dynamic, fast-paced environment.
Strong organizational and time management skills.
Embrace change and the opportunities it brings for progress.
Valid driver's license and safe driving record required.
Successful completion of all Amplity and Client required training.
Proficient in Microsoft Office Suite including Word, Outlook, Excel and PowerPoint required.
Willingness and ability to travel as needed, with varying percentages depending on territory.
Buy and Bill experience.
Credentialing Requirements:
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans.
Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values:
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.
Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
Passion: We love what we do. Our energy inspires, engages, and motivates others.
Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.
We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
$93k-96k yearly Auto-Apply 31d ago
Associate Clinical Account Specialist (Fresno, CA) - Johnson & Johnson MedTech, Electrophysiology
8427-Janssen Cilag Manufacturing Legal Entity
Account representative job in Fresno, CA
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Fresno, California, United States
Job Description:
We are searching for the best talent for the Associate Clinical Account Specialist position to be in Fresno, CA.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech
The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals.
Position Components
Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson, procedures and guidelines, the ACAS will:
Attend all portions of the ACAS fellowship training program without exception.
Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
Prioritize and appropriately respond to requests in a high-stress environment.
Maintain composure and problem-solving focus during stressful interactions.
Respond daily to requests by email and voicemail.
Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners
Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
The anticipated base salary for this position is $75,000- $85,000 depending on location in California.
This position is eligible for a company car through the Company's FLEET program.
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below: *********************************************
Qualifications:
A minimum of Bachelor's degree is required by the hire date
OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate's degree
OR a minimum of 1 year of EP mapping experience with an Associate's degree is required
OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor's degree is required
OR exiting a branch of the US military with an Associate's degree is required
** Priority given to candidates with Bachelor's or Master's degree in one of the following fields:
Biology
Biochemistry
Cardiac Function & Interventional Technology
Chemistry: Polymers/Materials Science
Computer Science
Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering
Health Sciences
Kinesiology
Informatics and/or Data Science
Pharmaceutical Science
Physics
Technical Design: Industrial Design/Product Design
A valid driver's license issued in the United States
The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
Advance-level computer skills, and the ability to multitask without the direct oversight of manager required
The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.
Please note: For the ACAS role, we do not offer work visa sponsorships and we do not accept OPT/CPT
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here's What You Can Expect
Application review: We'll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Execution Focus, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection
The anticipated base pay range for this position is :
$69,000.00 - $110,400.00
Additional Description for Pay Transparency:
$75k-85k yearly Auto-Apply 4d ago
Insurance Clerk
Conalep
Account representative job in Fresno, CA
The insurance clerk will be responsible for providing administrative support to insurance agents and customers.
They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries
Responsibilities:
1. Process claims generated by the computer system on a daily basis.
2. Complete claims that lack required information by researching appropriate sources of information.
3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up.
4. Follow-up on rejected claims and re-submit or bill the patient if applicable.
5. Enter all OB encounters on daily basis.
6. Maintain up-to-date files.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
$31k-38k yearly est. 60d+ ago
Account Representative - State Farm Agent Team Member
Jeff Singleton II-State Farm Agent
Account representative job in Fresno, CA
State Farm Insurance Agent located in Fresno, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Jeff Singleton II - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Hiring Bonus in the range of $250 - $1000
Requirements
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Detail oriented
Ability to work in a team environment
Ability to make presentations to potential customers
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$40k-60k yearly est. 3d ago
Oncology Account Specialist
Direct Staffing
Account representative job in Fresno, CA
Fresno, CA
Exp 2-5 yrs
Deg Bachelors
Bonus
Occasional Travel
Job Description
The Oncology Account Specialist is accountable for achieving annual sales objectives for a defined community-based oncology territory through the development, maintenance and enhancement of key customer relationships. Responsibilities include development and implementation of effective territory planning and leveraging resources effectively. Utilization of effective selling techniques and marketing strategies to create and expand product understanding and appropriate patient identification are also a must.
II. JOB DUTIES AND RESPONSIBILITIES
Develop and utilize a business plan aligned with marketing strategies through territory analysis, cross-functional collaboration and customer insights. (Updated monthly)
• Implement business plans through leveraging all appropriate resources, both human and physical, with Hematologists and Oncologists and other appropriate key customers
• Develop as product and disease state expertise. Effectively communicate and position product information to customers in order to successfully promote the appropriate use of the oncology portfolio within territory
• Work with Oncology Transplant Network Manager (ONM) as necessary to ensure strategy pull through from Key IDNs/System
• Work closely with NAM/RAM partners to provide support to local GPO accounts for GPO programming pull through
• Complete call reporting, business plan updates and expense reports
• Effective account targeting and time management
• Attend training sessions as required and conventions and symposia, as necessary
• Complete all fleet safety training and maintain an acceptable driving record regarding accidents and incidents
Qualifications
REQUIREMENTS:
Minimum Education & Experience Requirements:
· BA/BS from an accredited school required. Focus in business or life science preferred.
· Minimum three years of Pharmaceutical Sales Experience or two years of relevant specialty experience as an RN, PharmD, or Physical Therapist (Clinical Research Associate does not qualify). Examples of “relevant specialty experience” are: a Registered Nurse with a four year degree and two years experience in the specialty of the sales team, OR a PharmD with two years experience as a pharmacist, OR a Physical Therapist with a Masters Degree and two years of experience working with patients in one of the following areas, cardiac, orthopedic, oncology, osteoporosis or arthritis.
· Ability to think, plan, and act strategically
· Effective oral and written communication skills
· Up to 2 years successful experience in the sale of chemotherapeutic agents or bio-tech products preferred
· Working knowledge of and familiarity with the hospital and cancer center environment preferred.
· Driving a company car in a safe manner to daily meetings and appointments is required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
$42k-64k yearly est. 60d+ ago
Billing Clerk
Caglia Environmental
Account representative job in Fresno, CA
Billing Clerk
REPORTS TO: Billing Manager
SALARY: $23.00 - $27.00/per hour, DOE
Caglia Environmental is a family-owned and operated company with a proud legacy of over 80 years in the Central Valley. We provide essential environmental services, including recycling, waste collection, and landfill management, with a strong commitment to sustainability, innovation, and community. Our team plays a vital role in helping to build cleaner, greener communities, and we're always looking for motivated individuals who want to make a meaningful impact through their work.
Basic Functions:
The Billing Clerk is responsible for billing, gathering, and securing all information needed for invoicing, follow up, and payment of accounts in accordance with company policies and procedures. Resolve disputes in contested billing and initiate collection of payments and open balance amounts through telephone contact, letters, email, etc., while providing prompt and courteous customer service. As a billing clerk, precision and reliability in handling accounts and documents are crucial.
Principal Duties & Responsibilities:
Uphold the mission, values, and vision of the company.
Accurately manage, invoice, and collect on customer accounts, in a timely manner and in accordance to company policy.
Initiates or terminates services and manage customer information with care and integrity.
Responds to customer inquiries in a timely, courteous, and professional manner. This may involve sending statements, answering queries, and providing clarification on billing matters.
Process, apply, audit, and reconcile payments to ensure all variances and discrepancies are resolved in a timely manner.
Provide rate quotes for specialized services as needed.
Generate work orders to facilitate operational tasks.
Undertake various reception-related responsibilities, such as overseeing vendor and visitor sign-ins, the customer lobby, and ensuring adherence to health and safety protocols.
Contribute to other special projects, implementations, and tasks as directed.
Ability to adapt and grow with upgrades and changes to software and procedures.
Other special projects, implementations, and tasks as directed by the Billing Manager.
Core Competencies
Customer-centric approach, prioritizing service excellence.
Proficiency in mathematics and strong organizational skills are imperative, given the substantial volume of data involved.
Strong emphasis on quality and attention to detail.
Proficient in professional telephone etiquette.
Capable of thriving in a fast-paced environment, showcasing the ability to manage and prioritize multiple tasks and competing demands.
Exhibits a high level of interpersonal problem-solving skills essential for handling sensitive customer situations.
Excellent communication and interaction skills with both customers and all levels of company personnel.
Preferred Qualifications
Completion of High School Diploma or equivalent.
Job-related coursework and/or a minimum of 3 years of relevant experience as a billing clerk and customer service.
Proficient in computer usage, data entry, MS Windows, Excel skills, 10-key, and handling multiple phone lines.
Bilingual proficiency in English/Spanish is preferred.
$23-27 hourly 47d ago
Account Representative - State Farm Agent Team Member
Brad Board-State Farm Agent
Account representative job in Visalia, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
ROLE DESCRIPTION: As an accountrepresentative for the Brad Board State Farm Agency you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$40k-60k yearly est. 5d ago
Medical Billing Specialist II - Experience in AR Aging
Foggremington
Account representative job in Fresno, CA
Job Title: Medical Billing Specialist 2
Job Family: Patient Services
Department: Billing
Reports to: Business Office Manager
Classification: Non-Exempt Status: Full Time
Date Updated: May 2023
Our Mission
We pursue excellence in the delivery of professional, compassionate, and complete eye care.
Our Values
Empathy | Seek to understand others' feelings and perspectives.
Extend Grace | Offer kindness and forgiveness.
Desire to Help People in Need | Strong sense of social responsibility.
Desire to Work | Perform your job regularly, consistently, and to the best of your abilities.
Invest in Yourself | Never stop learning.
Position Summary
A successful Medical Billing Specialist (MBS) is responsible for actions that support and safeguard Fogg Remington EyeCare (FRE) Standard of Patient Care. As an MBS, you will juggle multi-tasks simultaneously and regularly complete ad hoc projects. The workday goes by quickly, and no two days are exactly alike. The MBS should be committed to the Company's strong learning culture and creating a positive patient experience. An MBS is responsible for managing the billing process, ensuring that claims are processed accurately and in a timely manner. The MBS will prepare and submit claims to insurance companies and other third-party payers.
Essential Functions, Duties, and Responsibilities
Level 1 (Job Grade: 23)
· Enter Explanation of Benefit or Payment information from external sources into Practice Management System.
· Review and update patient demographics in Practice Management System.
· Interact with patients regarding outstanding balances to minimize patient collections.
· Identify recurring issues in billing process. Resolve and/or elevate as required.
· Follow procedures to produce statements for patients.
· Review pre billing reports for conformance with billing requirements and make changes as required.
· Process and export claim information and deliver electronically or physically to the appropriate insurance company.
Level 2 (Job Grade: 25)
· Recognize and speak with insurance staff regarding insurance denials, aged reports, and other billing issues.
· Determine the next steps to reprocess claims being appealed or rebill claims that have not been paid.
· Enter charges into Practice Management System and review information for accuracy and alignment with proper billing procedure.
· Run and review reports to identify errors or post missing charges.
· Identify and process unapplied credits.
· Process payment information that may not be a 1:1 format to Nextgen system, using best judgement and procedures to accurately post payment information.
· Process charges for No Show visits.
· Enter optical claims information into the appropriate external insurance system.
All Levels
Cross-train in relevant/related functions and roles as necessary, and assist/train other staff in related functions as needed.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency required.
· Maintain confidentiality by safeguarding ePHI and demonstrating HIPAA compliance to our patients.
· Ensure that HIPAA privacy policies are clearly understood and followed.
· Present a positive view of FRE to the community.
· Protect company assets.
· Support all co-workers and treat them with dignity and respect.
· Support the team to reach common goals.
· Be able to think and act quickly and efficiently in emergencies.
· May be scheduled to work at different locations as necessary, reporting to the location at beginning of the day.
· May drive on company business.
· Must have valid California driver's license (required).
· Comply with all FRE policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control, and preventing potential safety risks for staff, clients, and others.
· Punctual and regular attendance is an essential responsibility of each employee at FRE. Employees are expected to report to work as scheduled, on time, and prepared to start working. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours are disruptive and must be avoided.
· Other duties as assigned. Please note that this is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Education and Experience
Education
· Required: Possession of a high school diploma or GED.
· Preferred: Ophthalmic Coding Specialist Certification (OCS) and/or completion of a Medical Assistant or comparable program.
Experience
· Although previous experience as a Medical Billing Specialist is ideal, healthcare, hospitality, and retail experience are also assets.
Knowledge, Skills, and Abilities
· Good interpersonal skills and the ability to communicate effectively with different audiences.
· Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in an efficient and productive manner.
· Fluent in medical terminology used and referenced in the billing of services.
· Strong written and verbal communication.
· Ability to gracefully assist unhappy customers.
· Ability to interact and work effectively with co-workers, clients, guests, volunteers, and others.
· Well-spoken and polished demeanor.
· Cultural sensitivity and demonstrated ability to work with diverse people groups.
· Attention to detail requires a high level of accuracy and attention.
· Time management and organizational skills: prioritizing tasks, meeting deadlines, and staying organized.
· Problem-solving skills: Analyzing complex problems, developing creative solutions, and making sound decisions.
· Proficiency with Microsoft 365 (Microsoft Word/Excel/Outlook).
Work Activities, Styles, and Requirements
FRE Standards of Patient Care:
· Respect: Treat all patients with respect and dignity.
· Communication: Communicate clearly and effectively with patients and their families.
· Safety: Ensure the safety of all patients and staff.
· Quality: Provide quality care and services to all patients.
· Privacy: Respect the privacy of all patients and their families.
· Accessibility: Ensure all patients can access the care and services they need.
Empathy: Allows you to relate to teammates, patients, and customers to understand their needs and concerns better. Empathy will help you to be more understanding and compassionate when dealing with difficult situations and resolving conflicts.
Extend Grace: Ability to put yourself in the patient's shoes to try and understand their situation, which allows you to show compassion and understanding, making the patient feel more comfortable and at ease.
Desire to help people in need: Exhibit a strong sense of social responsibility and willingness to take action and make decisions to positively impact others in our community. Display compassion to make a difference in people's lives by going the extra mile to ensure those in need receive quality care.
Wants to work: Possess a strong desire to work hard and complete tasks promptly. Show your commitment to excellence by doing what is necessary to complete the job. Contributing to achieving team goals that value collaboration, accountability, and mutual support.
Invest in yourself: Take the time and effort to develop your skills and knowledge. Be open to learning new things and take on challenges that will help you grow professionally. Stay up-to-date on the latest trends and technologies in our field.
Benefit of the doubt: Be open-minded and consider all sides of an issue before deciding how to proceed. Be understanding and compassionate when dealing with difficult situations. Create a positive work environment and foster better relationships with your teammates and patients.
Environmental Conditions
· Indoors in a typical office environment approximately ninety-five percent (95%) of the time.
· Frequent computer use at the workstation for up to two hours.
· Frequently work at a fast pace with unscheduled interruptions.
· May occasionally move (walk or drive) from one work location to another.
Physical Demands
· Use one or two hands to grasp, move, handle, control, feel, and assemble objects, tools, or controls.
· Use fingers to grasp, move, or assemble very small objects.
· Ability to walk, sit, stand, stoop, crouch, and climb stairs.
· Ability to move and lift up to 10 pounds.
· See the differences between colors, shades, and brightness.
· Visual Acuity (Far/Near).
· Regular and Consistent Attendance.
Changes: This job description will be updated if duties and responsibilities change significantly. Job functions are subject to modification based on business necessity.
ADA/FEHA: Fogg Remington EyeCare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.
EEO: Fogg Remington EyeCare is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$33k-45k yearly est. 14d ago
Medical Billing Specialist II - Experience in AR Aging
Fogg Remington Eyecare
Account representative job in Fresno, CA
Description:
Job Title: Medical Billing Specialist 2
Job Family: Patient Services
Department: Billing
Reports to: Business Office Manager
Classification: Non-Exempt Status: Full Time
Date Updated: May 2023
Our Mission
We pursue excellence in the delivery of professional, compassionate, and complete eye care.
Our Values
Empathy | Seek to understand others' feelings and perspectives.
Extend Grace | Offer kindness and forgiveness.
Desire to Help People in Need | Strong sense of social responsibility.
Desire to Work | Perform your job regularly, consistently, and to the best of your abilities.
Invest in Yourself | Never stop learning.
Position Summary
A successful Medical Billing Specialist (MBS) is responsible for actions that support and safeguard Fogg Remington EyeCare (FRE) Standard of Patient Care. As an MBS, you will juggle multi-tasks simultaneously and regularly complete ad hoc projects. The workday goes by quickly, and no two days are exactly alike. The MBS should be committed to the Company's strong learning culture and creating a positive patient experience. An MBS is responsible for managing the billing process, ensuring that claims are processed accurately and in a timely manner. The MBS will prepare and submit claims to insurance companies and other third-party payers.
Essential Functions, Duties, and Responsibilities
Level 1 (Job Grade: 23)
· Enter Explanation of Benefit or Payment information from external sources into Practice Management System.
· Review and update patient demographics in Practice Management System.
· Interact with patients regarding outstanding balances to minimize patient collections.
· Identify recurring issues in billing process. Resolve and/or elevate as required.
· Follow procedures to produce statements for patients.
· Review pre billing reports for conformance with billing requirements and make changes as required.
· Process and export claim information and deliver electronically or physically to the appropriate insurance company.
Level 2 (Job Grade: 25)
· Recognize and speak with insurance staff regarding insurance denials, aged reports, and other billing issues.
· Determine the next steps to reprocess claims being appealed or rebill claims that have not been paid.
· Enter charges into Practice Management System and review information for accuracy and alignment with proper billing procedure.
· Run and review reports to identify errors or post missing charges.
· Identify and process unapplied credits.
· Process payment information that may not be a 1:1 format to Nextgen system, using best judgement and procedures to accurately post payment information.
· Process charges for No Show visits.
· Enter optical claims information into the appropriate external insurance system.
All Levels
Cross-train in relevant/related functions and roles as necessary, and assist/train other staff in related functions as needed.
Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency required.
· Maintain confidentiality by safeguarding ePHI and demonstrating HIPAA compliance to our patients.
· Ensure that HIPAA privacy policies are clearly understood and followed.
· Present a positive view of FRE to the community.
· Protect company assets.
· Support all co-workers and treat them with dignity and respect.
· Support the team to reach common goals.
· Be able to think and act quickly and efficiently in emergencies.
· May be scheduled to work at different locations as necessary, reporting to the location at beginning of the day.
· May drive on company business.
· Must have valid California driver's license (required).
· Comply with all FRE policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control, and preventing potential safety risks for staff, clients, and others.
· Punctual and regular attendance is an essential responsibility of each employee at FRE. Employees are expected to report to work as scheduled, on time, and prepared to start working. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours are disruptive and must be avoided.
· Other duties as assigned. Please note that this is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the employee. Duties, responsibilities, and activities may change at any time, with or without notice.
Education and Experience
Education
· Required: Possession of a high school diploma or GED.
· Preferred: Ophthalmic Coding Specialist Certification (OCS) and/or completion of a Medical Assistant or comparable program.
Experience
· Although previous experience as a Medical Billing Specialist is ideal, healthcare, hospitality, and retail experience are also assets.
Knowledge, Skills, and Abilities
· Good interpersonal skills and the ability to communicate effectively with different audiences.
· Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/clients/visitors in an efficient and productive manner.
· Fluent in medical terminology used and referenced in the billing of services.
· Strong written and verbal communication.
· Ability to gracefully assist unhappy customers.
· Ability to interact and work effectively with co-workers, clients, guests, volunteers, and others.
· Well-spoken and polished demeanor.
· Cultural sensitivity and demonstrated ability to work with diverse people groups.
· Attention to detail requires a high level of accuracy and attention.
· Time management and organizational skills: prioritizing tasks, meeting deadlines, and staying organized.
· Problem-solving skills: Analyzing complex problems, developing creative solutions, and making sound decisions.
· Proficiency with Microsoft 365 (Microsoft Word/Excel/Outlook).
Work Activities, Styles, and Requirements
FRE Standards of Patient Care:
· Respect: Treat all patients with respect and dignity.
· Communication: Communicate clearly and effectively with patients and their families.
· Safety: Ensure the safety of all patients and staff.
· Quality: Provide quality care and services to all patients.
· Privacy: Respect the privacy of all patients and their families.
· Accessibility: Ensure all patients can access the care and services they need.
Empathy: Allows you to relate to teammates, patients, and customers to understand their needs and concerns better. Empathy will help you to be more understanding and compassionate when dealing with difficult situations and resolving conflicts.
Extend Grace: Ability to put yourself in the patient's shoes to try and understand their situation, which allows you to show compassion and understanding, making the patient feel more comfortable and at ease.
Desire to help people in need: Exhibit a strong sense of social responsibility and willingness to take action and make decisions to positively impact others in our community. Display compassion to make a difference in people's lives by going the extra mile to ensure those in need receive quality care.
Wants to work: Possess a strong desire to work hard and complete tasks promptly. Show your commitment to excellence by doing what is necessary to complete the job. Contributing to achieving team goals that value collaboration, accountability, and mutual support.
Invest in yourself: Take the time and effort to develop your skills and knowledge. Be open to learning new things and take on challenges that will help you grow professionally. Stay up-to-date on the latest trends and technologies in our field.
Benefit of the doubt: Be open-minded and consider all sides of an issue before deciding how to proceed. Be understanding and compassionate when dealing with difficult situations. Create a positive work environment and foster better relationships with your teammates and patients.
Environmental Conditions
· Indoors in a typical office environment approximately ninety-five percent (95%) of the time.
· Frequent computer use at the workstation for up to two hours.
· Frequently work at a fast pace with unscheduled interruptions.
· May occasionally move (walk or drive) from one work location to another.
Physical Demands
· Use one or two hands to grasp, move, handle, control, feel, and assemble objects, tools, or controls.
· Use fingers to grasp, move, or assemble very small objects.
· Ability to walk, sit, stand, stoop, crouch, and climb stairs.
· Ability to move and lift up to 10 pounds.
· See the differences between colors, shades, and brightness.
· Visual Acuity (Far/Near).
· Regular and Consistent Attendance.
Changes: This job description will be updated if duties and responsibilities change significantly. Job functions are subject to modification based on business necessity.
ADA/FEHA: Fogg Remington EyeCare will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California's Fair Employment and Housing Act.
EEO: Fogg Remington EyeCare is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements:
$33k-45k yearly est. 12d ago
Sales Representative
Sunrise Innovation && Ventures
Account representative job in Fresno, CA
Responsible for supporting the company's sales goals through professional sales techniques and good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services.
• Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
• Contacts customers as frequently as necessary to meet and surpass profitable sales goals for the company.
• Reevaluates work on an ongoing basis to increase market share.
• Assesses quality of offerings and develops opinion reports on strategies to increase the company's market share.
• Creates customized proposals to meet specific customer requirements in an efficient manner.
• Utilizes company leads to expand current customer base and follows up all leads promptly.
• Maintains updated, organized files on all accounts in assigned territory.
• Completes and submits sales reports each week.
• Provides information and/or follows up on customer as requested.
• Performs other related duties as assigned.
Job Requirements:
Education/Experience:
High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
Skills:
Oral Communication Skills
Written Communication Skills
Customer Relations
Customer Service
Diplomacy
Negotiations
Professionalism
Presentation
Time Management
Closing Technique
$42k-78k yearly est. 60d+ ago
High-Commission Independent Sales Rep
Treasurefy
Account representative job in Fresno, CA
We are a fun and efficient website design agency; we spend our days creating eye-catching, functional websites for our clients that will set them apart and improve their web presence, and in turn, their business.
Our team comes comes from a variety of backgrounds, with one thing in common: we all love what we do.
We offer innovative solutions informed by over 15 years of multi-industry experience, and have worked with clients, ranging from entrepreneurs to non-profit organizations, in a variety of industries.
When we see that we can really help a company, we are glad to welcome them as a client. Our mission now is simple: “to provide expert web solutions at an affordable rate” so each of our clients can get back to doing what is most important sooner.
Job Description
We are looking for a talented and well-connected Independent Salesperson to sell high-quality and affordable new websites. This is a commission-only position with no cap on your potential earnings. Commission starts at 25%. We will provide you with product training and full support. Protected territories are available. We pay weekly.
You will develop leads and sales through your contacts and by actively contacting businesses in your area. Physical visits to local businesses is a key component of our sales process. It is important that you build and foster a network of referrals to create new opportunities for revenue growth.
You will NOT need to prepare presentations, proposals, nor contracts. Our team handles all the customer service. You will only need to sell and follow up with clients regularly to see how else we can help them to thrive.
We have a simple sales process for you to follow and will train you in it. We will provide you PowerPoint and print presentations, a powerful CRM software, and on-going training. Orders are taken online and clients can sign the contract electronically or in print.
If you are ready to take the next big step in your sales career that allows you to control your own success, financial security, and independence, we want to talk with you.
Answer the questions below and fill out this simple application today!
For how long have you been selling?
Why did you start and why do you still do it?
If you are currently working in sales, how long is your average sales cycle?
How would you reach out to prospects and make sales?
Qualifications
Demonstrated ability to convert prospects and close deals while maintaining established sales quotas.
Professional demeanor and selling style.
Solid experience in opportunity qualification, pre-visit planning, account development, and time and territory management.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Excellent listening skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
2 years of direct work experience in an external sales capacity.
University or college degree is a plus.
Former business owner or operator is a plus
Experience with customer relationship management (CRM) software a plus.
Additional Information
We are growing fast and need motivated and hard-working people to grow with us.
$42k-78k yearly est. 60d+ ago
Billing Specialist
Security Director In San Diego, California
Account representative job in Parksdale, CA
Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Hiring for a Billing Specialist - Security Co.
Join the world's leading global security company!
Payrate is $27.50 per hour.
Location Newbury Park, California
Excellent benefits and career growth opportunities
This position is responsible for providing support to the City of NY agencies in the Long Island City, NY office to compose and audit billing packages (both paper and electronic) which consist of invoices, certified payroll reports and sign-in sheets. Emphasis on quality control by ensuring that hours are accurate and balance, Prevailing Wage rates and Supplemental Benefit rates are accurate, and Bill Rates are accurate. Distribute accurate billing packages to clients timely and follow-up with clients regarding payment.
RESPONSIBILITIES:
Generate invoices on a weekly basis.
Generate electronic and client specific billing files on a weekly basis.
Compose, audit and distribute accurate and compliant billing packages to customers weekly.
Work with various levels of management professionally.
Other projects as assigned.
QUALIFICATIONS:
Bachelor's Degree in Business Administration, Accounting, or a related field
One (1) or more years of prior billing experience and a good working knowledge of basic accounting concepts are required.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines with time-sensitive data.
Proficient in Microsoft Office applications and able to effectively utilize all available office management technology.
Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
Excellent organizational skills.
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ***********
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices.
Requisition ID 2026-1509844
$27.5 hourly Auto-Apply 12d ago
Accounts Receivable Specialist
Kings River Packing
Account representative job in Sanger, CA
Full-time Description
This is an on-site role at Kings River Packing, LP headquarters office in Sanger, CA.
Kings River Packing, LP an 8th generation family-owned grower-packer-shipper, invites you to be part of our dynamic team. We're integral to the citrus industry, growing and marketing citrus across domestic and international markets. During our offseason, we import citrus from various countries. As we plan for growth, our hands-on owners prioritize excellence and integrity. Join us in embodying these values.
About the Role:
The Accounts Receivable Specialist position at Kings River Packing, LP will fill a key role in the accounting department by working closely with the Sales Department and the Grower Accountants to successfully collect revenue and resolve trouble files in a timely fashion.
What you'll Do:
Resolve trouble files.
Assist in pool closings.
Review accounts receivable aging reports.
Collection and short pay, contacting customers via phone and email.
Daily invoicing.
Review and resolve purchase matching issues.
Create/follow up on carrier claims.
Monthly customer statements.
Other tasks (as assigned).
Cash receipt entries and review.
Manual billing entries.
Lumper fees.
Imports.
Promo fees.
Filing Claims and Research.
Perform other work-related duties and projects as directed.
Requirements
Minimum 2 years of work experience.
Associate's degree in accounting, finance, or a related field preferred; equivalent work experience considered.
Strong organizational and communication skills.
Proficiency with Famous software preferred.
Proficient in Microsoft applications (Excel, Outlook, Word).
Alignment with the company's mission and core values.
Team-oriented, service-focused attitude.
Flexibility in duties and assignments.
Ability to work occasional overtime.
Onsite work schedule Monday - Friday with flexibility as needed.
Physical Demands & Abilities
Ability to sit for extended periods working on a computer or phone.
Capability to lift up to 20 lbs.
Our Benefits (there are more but here are some highlights):
· Salary range $25-30/hr DOE
· Medical, dental, and vision coverage.
· Generous paid time off, 48 hours sick leave and 8 paid holidays
· 401k with 4% matching after 1 year service.
· Flexible Spending Account (FSA) Medical and Dependent Care options. · Onsite team building
This information reflects a base salary range that Kings River Packing reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, certification, and experience. The job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Kings River Packing, LP is an Equality Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$25-30 hourly 60d+ ago
Long Term Care Account Specialist - Fresno CA
Neurocrine Biosciences 4.7
Account representative job in Fresno, CA
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:The Long-Term Care (LTC) Account Specialist is responsible for driving education, access, and adoption of Neurocrine products within post-acute and long-term care settings. This role requires advanced account management capabilities to influence multiple stakeholders across a coordinated, multi-step process that often spans extended timelines between order and fulfillment.
The LTC Account Specialist must connect and align external prescribers, internal facility stakeholders, and LTC pharmacies to successfully navigate clinical, regulatory, and reimbursement barriers. This requires a consultative, strategic, and highly coordinated approach to achieve “drug on cart” and sustained resident therapy. Additionally, this role demands a deep understanding of CMS regulations, payer mix dynamics, and facility-level operational processes, balancing clinical education with compliance and reimbursement considerations.
_
Your Contributions (include, but are not limited to):
Creates product acceptance and manages sales and product growth through education opportunities in targeted accounts
Effectively executes sales force strategies and marketing plans to meet or exceed sales objectives through face-to-face and/or virtual communications via in-office visits, in-service presentations and speaker programs
Creates and implements successful strategies to further penetrate and segment the psychiatric and movement disorder marketplace, consisting, where applicable, of Psychiatrists, Neurologists, Community Mental Health Clinics (CMHC) and Long Term Care (LTC)
Effectively uses promotional resources and budget
Establishes and maintains excellent communication and sound working relationships with co-workers and cross-functional partners, including managed care, Medical Science Liaisons, and medical communications
Demonstrates honesty and integrity while modeling behaviors consistent with company standards, values and corporate compliance policies
Identifies territory-specific opportunities and barriers to ensure product and company success
Develops local Opinion Leader relationships to achieve aligned objectives
Performs all responsibilities following the highest ethical standards, including FDA guidelines and best practices for the pharmaceutical/biotech industry
Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the patients' care team (Pharm D, MD/NP/PA, LPN/RN)
Manages relationships with important customers, including key opinion leaders, local professional groups and advocacy groups, long-term care facilities, local and regional payers, and pharmacies
Other duties as assigned
Requirements:
BS/BA degree in science or related field and 4+ years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Long Term Care or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field and 2+ years of similar experience noted above
Strong sales and account management skills with solid business acumen and exceptional communication (verbal and written)
Proven record of sales performance and goal achievement, including recognition or ranking awards in specialty pharma or biotech
Demonstrated success launching products in complex, competitive markets
Deep understanding of healthcare regulatory and compliance environments
Entrepreneurial mindset and experience in dynamic or start-up settings
Proficient in business systems and CRM tools (e.g., Salesforce, Veeva, Oracle, SAP, QlikView)
Must reside within assigned territory and possess a valid driver's license with a clean record
Results-driven, accountable professional who:
Thrives in ownership-driven, ethical environments
Excels in navigating complex accounts and diverse care settings
Effectively supports pull-through amid varied payer and fulfillment requirements
Challenges the status quo with curiosity and initiative
Derives satisfaction from purposeful, patient-centered work
Strategic Account Management & Sales Execution
Develop and implement detailed account plans for assigned facilities
Build strong relationships with key external (prescribers, consultants) and internal (administrators, DONs, MDS coordinators) stakeholders
Lead disease state and product education initiatives to drive appropriate resident identification and treatment
Coordinate alignment across facilities, prescribers, and pharmacies to ensure timely therapy initiation and continuation
Execute a consultative sales process involving multiple stakeholders and extended timelines
Market & Regulatory Expertise
Navigate CMS regulations, Psychotropic Stewardship, and survey processes impacting prescribing behavior
Understand reimbursement structures (Medicare, Medicaid, Managed Care) and their influence on therapy access
Collaborate with Market Access to address payer and fulfillment barriers
Cross-Functional Collaboration
Partner with Marketing, Medical Affairs, and Market Access to tailor account-specific solutions
Align with field partners to ensure consistent messaging and execution across the LTC ecosystem
Represent Neurocrine with professionalism, integrity, and a commitment to improving patient outcomes
Required Knowledge & Skills
Proven ability to engage and align multiple decision-makers across complex healthcare environments
Strong grasp of LTC operations, pharmacy models, and post-acute reimbursement
Consultative selling expertise with strong communication, negotiation, and problem-solving abilities
Skilled in project management and multitasking across complex initiatives
Proficiency with CRM and analytics tools (Veeva, Salesforce, IQVIA)
Preferred Experience
Sales experience in long-term care, institutional, or organized customer settings
Background in neurology, psychiatry, or movement disorders
Familiarity with CoverMyMeds and LTC pharmacy fulfillment
Knowledge of CMS guidelines affecting psychotropic medication use in skilled nursing facilities
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
$123.1k-168k yearly Auto-Apply 30d ago
AR Specialist | Fast-Moving Opportunity!
Stardom Employment Consultants
Account representative job in Fresno, CA
Job Description
About this opportunity:
Are you a professional communicator with a knack for numbers and a talent for building strong customer relationships? Are you ready to join a well-established and rapidly growing construction company in Fresno where your contributions matter and your growth is supported? If so, we want to meet you! This fast-moving AR Specialist role won't last long. We're looking for someone who can step in, take ownership, and help drive success from day one!
Responsibilities:
Managing full-cycle accounts receivable - from invoicing to cash application
Proactively following up on past-due accounts with confidence and professionalism
Communicating clearly and firmly (yet respectfully) with customers and contractors to collect outstanding balances
Preparing and managing collection notices and supporting lien-related follow-ups when necessary
Collaborating with project managers, sales, and operations to resolve billing issues quickly
Maintaining detailed records of all activity and communications
Helping protect company cash flow and minimize aging receivables
Qualifications:
3+ years of AR/collections experience
Strong communication skills and the ability to be both firm and professional
Knowledge of construction billing terms (retainage, progress billing, lien rights)
Comfortable engaging with contractors, vendors, and internal teams
Experience with Excel and accounting or ERP systems (preferred)
$39k-54k yearly est. 3d ago
Accounts Receivable
Electrical Power Source Fresno
Account representative job in Fresno, CA
Job Description Accounts Receivable Specialist Key Responsibilities: 1. Prepare and send Service invoices to customers. 2. Monitor accounts for overdue payments. 3. Follow up on overdue accounts via phone and email. 4. Negotiate payment plans as necessary. 5. Reconcile customer accounts and resolve discrepancies. 6. Maintain organized records of transactions and communications. 7. Generate and analyze accounts receivable reports (Daily). 8. Address customer inquiries regarding invoices and payments. 9. Collaborate with sales and customer service teams to resolve issues. 10. Ensure compliance with company policies and regulations.
Qualifications:
1.Previous experience in accounts receivable or finance roles. 2.Proficient in accounting software QuickBooks. 3. Strong analytical and problem-solving skills. 4. Excellent communication and interpersonal skills. 5. Ability to manage multiple tasks and deadlines effectively.
Skills:
1. Customer-focused mindset. 2. Strong organizational skills. 3. Proactive approach to challenges.
Working Conditions:
1. Office environment
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$39k-54k yearly est. 25d ago
Accounts Receivable & Invoicing Specialist
Hire Up Staffing Services
Account representative job in Fresno, CA
Job Title: Accounts Receivable & Invoicing Specialist We are seeking a detail-oriented and reliable Accounts Receivable & Invoicing Specialist to manage customer billing, invoicing, and collections. This role ensures accurate and timely invoicing, monitors outstanding balances, and supports the overall financial health of the organization through effective accounts receivable processes.
Key Responsibilities
Prepare, review, and issue customer invoices accurately and on time
Verify billing data, pricing, contracts, and purchase orders
Record and apply customer payments (checks, ACH, wire transfers)
Monitor accounts receivable aging and follow up on overdue balances
Communicate professionally with customers regarding billing questions and payment status
Resolve billing discrepancies and short payments promptly
Maintain accurate customer records and documentation
Generate AR reports, aging schedules, and billing summaries for management
Assist with month-end and year-end closing processes
Support audits by providing required documentation and explanations
Collaborate with sales, customer service, and finance teams to improve billing accuracy
Qualifications
High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or a related field preferred
3 years of experience in accounts receivable, billing, or invoicing
Strong understanding of basic accounting principles
Experience with accounting or ERP systems (e.g., QuickBooks, NetSuite, SAP, or similar)
Proficiency in Microsoft Excel and other Microsoft Office tools
Skills & Competencies
High attention to detail and accuracy
Strong organizational and time-management skills
Clear written and verbal communication
Ability to handle confidential financial information
Problem-solving and customer-service mindset
Ability to work independently and meet deadlines
Work Environment
Work in-office
Hours 7am to 3:30pm Monday through Friday
$39k-54k yearly est. 18d ago
Sales Representative at Gill Chevrolet
Gill Automotive Group
Account representative job in Kerman, CA
Job Description
If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. GILL CHEVROLET has a great history of providing excellent career opportunities in the Central and Northern California area for sharp, energetic people.
The field of Automotive Sales is a lucrative career path with great opportunity for financial rewards. Your success is limited only by your efforts and drive!
Previous Automotive experience is a plus, but not required. Will train and help all Sales Representatives meet their goals and help with future career-path opportunities.
There are numerous opportunities for skilled candidates that share our passion to commitment, service and quality. If you are a motivated person who believes in being at the top of their game and contribute to the success of the organization we want to meet you!
Gill Auto Group is growing rapidly and looking for talented individuals in all aspects of dealership operations. If you want the opportunity to grow with one of the fastest growing companies in the automotive business, then we encourage you to apply, reach out directly, or give us a call.
Gill Auto Group is proudly currently serving the Gilroy, Tracy, Madera, Kerman, and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! We are proud to offer our Employees multiple benefit programs, paid vacation, training, and Free College Education for employees and their families.
Our current locations include:
Livermore Ford
Livermore Lincoln
Livermore Maserati and Alfa Romeo
Tracy Chrysler Dodge Jeep Ram
Tracy Volkswagen
Gilroy Chevrolet Cadillac
Gilroy Chrysler Dodge Jeep Ram
Gilroy GMC
Gill Chrysler Dodge Jeep Ram Madera
Gill GMC Madera
Gill Chevrolet Kerman
Windward Ford of Hawaii
BENEFITS:
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Paid Holidays
Free College Courses for employees and their immediate Family members
Employee appreciation lunches
Employee discounts
Excellent culture
Room for growth
RESPONSIBILITIES:
Approach and greet customer with a smile and positive attitude. Build rapport to determine the needs of the customer by listening and asking questions.
Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explain product performance, application, and benefits to prospects.
Describe all optional equipment available for customer purchase.
Build strong rapport with customers.
Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles.
Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
Report to the Sales Manager regarding objectives, planned activities, reviews, and analysis.
Respond to and or resolve customer issues related to orders and products.
Maintain professional growth and development by keeping abreast of product knowledge.
REQUIREMENTS:
High school diploma or equivalent is required
Comfortable with compensation based on commission sales
Enthusiastic with high energy throughout the sales workday
Outgoing with a friendly personality, especially while handling objections & negotiating pricing
Possess strong communication skills
Must have a clean & valid driver's license
Must be willing to submit to a background check prior to employment.
Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment.
For more information, please see gillautogroup.com.
$42k-79k yearly est. 18d ago
HP PC Sales Representative
2020Companies
Account representative job in Parksdale, CA
Job Type:
Regular
Become a part-time HP PC Sales Representative!
Pay: $19.00 per hour based on location and experience
Schedule: Friday, Saturday, or Sunday (Up to 14 Hours Per Week)
As a Premium PC Sales Specialist, you will be responsible for engaging with customers in a classy and stylish manner, showcasing the latest cool and trendy features of premium PCs. You will leverage your training in artificial intelligence (AI) technology to bring AI and other new and dynamic technologies to life on PCs and enhance the customer experience. By building relationships with store associates and effectively communicating the value proposition of premium products, you will drive revenue growth, increase unit sales, and contribute to the growth of the premium market segment. If you have a passion for technology and a flair for sales, we invite you to join our team and help us redefine the retail experience for premium shoppers.
Day-in-the-Life
Demonstrate premium lifestyle HP PC products and accessories at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with retail partners within the assigned store(s)
Train retail store associates on HP products, accessories, and services with a focus on PC innovation
Maintain merchandising for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Consistent weekend schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with a hands-on demonstration
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience a plus
Training or product demonstration experience a plus
1-year job experience required
About Us
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggest products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure the workstation/kiosk is clean, well-organized, functional, and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurement
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communication, presentation, interpersonal, and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends, and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
How much does an account representative earn in Clovis, CA?
The average account representative in Clovis, CA earns between $33,000 and $71,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Clovis, CA
$49,000
What are the biggest employers of Account Representatives in Clovis, CA?
The biggest employers of Account Representatives in Clovis, CA are: