Bill Review Specialist
Account representative job in Portland, OR
Our Ideal Candidate
At WellRithms, we're redefining medical reimbursement-and we need sharp, motivated professionals to help us lead the way. As a Bill Review Specialist, you'll play a critical role in ensuring fair and accurate medical billing. You'll apply WellRithms' proprietary reimbursement methodology to review and process medical bills with precision. This is more than just a job-it's an opportunity to deepen your expertise in medical billing and CPT coding while contributing to a mission-driven organization that values integrity and innovation. This role reports to the Bill Review Supervisor.
Responsibilities
Analyze and evaluate medical bills to ensure accurate application of WellRithms' reimbursement methodology within required timelines.
Conduct detailed reviews of medical bills, supporting records, and itemized charges to determine fair and reasonable reimbursement.
Verify and validate CPT, HCPCS, and other medical billing codes, ensuring correct usage and alignment with industry standards.
Identify and correct billing discrepancies, collaborating with internal teams and leveraging established workflows to complete timely, high-quality reviews.
Communicate directly with medical providers to request clarification, additional documentation, or corrections needed for accurate bill processing.
Consistently meet daily productivity and quality assurance targets, maintaining accuracy in a fast-paced, time-sensitive environment.
Support departmental needs by performing additional duties as assigned, contributing to continuous workflow improvement and operational efficiency.
Qualifications
High School diploma is required; some college is preferred.
2-3 years of experience in healthcare or a related field is preferred.
Knowledge of CPT coding and medical terminology.
Familiarity with HCFA1500 and UB-04 billing forms.
Excellent written and oral communication skills.
Ability to meet deadlines in a time-sensitive environment.
High comfort level with computers and software programs (MS Word, Excel, Outlook).
CPC (Certified Professional Coding) education or certification is preferred.
Billing Specialist
Account representative job in Portland, OR
Reports to: Executive Director Hours: 40 hours/week The Collections/Billing Specialist plays a central role in ensuring accurate and timely billing for Family Ties Counseling Center, which supports excellence in operations, clear and supportive client support, and financial sustainability. This position requires strong attention to detail, problem-solving skills, and the ability to work collaboratively with a team to deliver billing, administrative, and operational services. The person in this position demonstrates initiative in performing responsibilities and contributes to an environment of inclusivity and respect.
The full salary range for this position is $50,000 to $76,000. New employees will usually receive a starting salary within the first half of the salary range, which is $50,000 to $63,000. Family Ties Counseling Center reviews the final candidate's full record of experience, education, certifications, and skills to determine placement in the range, while ensuring internal pay equity is maintained.
Company Overview:
Family Ties Counseling Center is a mid-size group practice that offers outpatient therapy services committed to providing compassionate, affirming care to our clients and community. Our staff includes 45 clinicians and 5 administrative team members. Our administrative office is located in a house in the John's Landing neighborhood of Portland. Visit our website at familytiescounselingcenter.com for more information.
Position Competencies:
* Accuracy: Ability to not only do the expected tasks but do them with consistency and accuracy.
* Collaboration: Ability to interact with team members in productive and successful ways
* Problem solving: Ability to creatively solve complex problems
* Initiative: Ability to use authority of role to take ownership and responsibility
* Teaching: Ability to make complex billing situations simpler to educate staff and clients
Qualification requirements
* 3-5 years experience working in insurance billing and collections
* 1-2 years experience working collaboratively as part of a team
* High-school diploma
Additional Success Attributes
* Familiarity with behavioral health billing and billing systems
* Ability to offer client-centered support and communication
* Ability to maintain confidentiality and handle sensitive information
* Desire to work closely with colleagues on the Administrative Team
Key Responsibilities
Supporting Tasks
Team
* Works closely with the Financial Coordinator & Scheduling team.
* Attends bi-weekly 1:1 check-in with the Executive Director, weekly Admin Team meetings, and bi-weekly Second Ring meetings.
* Cross-trains and fills in for other Admin Team members' positions as needed.
* Builds strong, trusting relationships with the clinical staff.
* Trains new and current staff on billing processes.
Insurance Verification
* Completes insurance verifications that are timely and accurate for in network clients.
* Enters client insurance benefit information into Therabill from Cognito forms.
* Adds copay and other relevant information to the Post-it note and Therabill copay box.
* Performs benefits and eligibility checks for all currently scheduled clients at the beginning of each month.
Internal Customer Service
* Responds efficiently and professionally to staff therapists' questions about billing and client charges.
* Uses discernment when choosing the appropriate communication method (i.e. Spruce, email, phone, face-to-face).
* Uses straightforward, responsive, and respectful communication with members of the Admin Team, Clinical Directors/Supervisors, and staff therapists.
Collections
* Responsible for ensuring all revenue is received in a timely manner as determined by the Executive Director.
* Meticulously reviews and recovers FTCC revenue, achieved by careful revenue cycle management.
* Understands the reasons for all fluctuations in revenue and ways to recover quickly if needed.
* Researches and implements effective collection techniques.
Client Billing/Collections
* Tracks and manages client AR pipeline for client billing issues.
* Tracks credit card errors and manages the process for getting updated cards in accordance with FTCC timeline.
* Follow-ups with clients on overdue accounts (sending statements and email) and collaboratively develops effective payment plans as needed.
* Sets up and tracks clients payment plans.
* Collaborates with therapists to effectively collect client payment, as needed.
* Responds to client account queries in a timely and professional manner.
* Supports clients with billing issues, concerns, and complaints.
* Processes refunds, as needed, both by check and credit card.
* Empowers clients with overdue balances by educating them.
Insurance Billing/Collections
* Sends insurance claims out daily and checks with therapist regarding issues (cancellations, Dx codes, etc).
* Applies all insurance claim payments within 24 hours of receipt either by ERA or paper EOBs.
* Prepares check payments for Executive Director to deposit.
* Interfaces with Insurance Companies (i.e. Kaiser), as needed.
* Tracks and manages aging/AR report for outstanding insurance claims.
* Tracks and investigates insurance claim denials and issues.
* Generates, reviews, and submits accurate and successful insurance and insurance board appeals.
Operations
* Documents and regularly updates billing processes in Internal site.
* Makes observations and recommendations for workflow and other improvements to improve operational efficiency.
* Helps contribute to making our facility tidy and running efficiently.
Culture Building
* Is welcome and open to collaboration and actively engages in the FTCC community.
* Uses correct pronouns and preferred names of both clients and staff.
* Participates in giving and receiving feedback both informally and formally through Health of Practice reviews.
* Advocates for equity, diversity and inclusion at FTCC.
* Models vulnerability and curiosity with actions and behaviors that are inclusive and welcoming of others.
* Actively creates a culture of inclusivity and belonging.
Work environment
The person in this position will work in a standard onsite behavioral health office setting that requires the ability to remain stationary (standing and/or sitting) for extended periods and communicate via phone, email, and in person. Ongoing computer use is expected with frequent phone calls and other client and internal interactions and interruptions. Occasional lifting of up to 10 pounds may be requested (e.g., paper, boxes, chairs, other office supplies).
This position is located in Portland, Oregon with flexibility to work from home up to two days per week following the training period.
Listing Type
Jobs | Hybrid
Categories
Healthcare
Position Type
Full Time
Experience Level
Entry Level | Mid Level
Employer Type
Direct Employer
Salary Min
50000
Salary Max
76000
Salary Type
/yr.
Billing and Insurance Specialist I, Pharmacy Technician
Account representative job in Portland, OR
As we continue to grow, we are seeking a Billing & Insurance Specialist to join our award-winning specialty pharmacy team.
Health
At Ardon, we are passionate about our mission to inspire people and improve lives through the delivery of high-quality, compassionate healthcare services. Our innovative work environment in Portland, Oregon, centers around uplifting collaboration with our employees as we care for patients. Our commitment to cultivating talent and fostering growth within our organization keeps Ardon ranked among the top 100 companies to work for in Oregon.
*Recognized as a Top Workplace by the Oregonian in 2021, 2022, and 2023*
Our specialty pharmacy
Our state-of-the-art specialty pharmacy provides medications that are often used to treat complex or rare conditions. We deliver services to enhance the patient experience within the comfort of their home. We remove barriers to care and provide patients with the education, clinical care and supportive services they need on their treatment journey. We work to build trusted relationships and to be a resource where patients can turn for help.
What it's like to work with our team
Our progressive work environment embodies the notion that life is meant to be shared and lived well, through hard work, compassion, and camaraderie. Together, we enjoy team meals and celebrate events and company milestones. Employees like to relax in our lounge equipped with amenities that promote wellness and fun. We volunteer to support patient advocacy organizations within our community. Our employee-run DEI Group is dedicated to diversity and inclusion.
To learn more about our team and what we do
,
watch our video at ****************************
Join us!
Do you want a dynamic career opportunity where you can make a difference? Explore the potential of your pharmacy experience in an elevated role.
We are recruiting a Billing & Insurance Specialist to join our team of health care professionals. As a Billing & Insurance Team member, you will conduct insurance reviews, process prescription claims, and communicate with benefit providers, patients, and healthcare offices.
Job type: Full-time (on-site)
Pay Range: $24.59-$30.74 depending on experience. Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Benefits:
Competitive pay
Flexible PTO and paid company holidays
Medical, dental, vision, disability and life insurance
401K match
Position responsibilities:
Performs insurance reviews for prescribed medications and submits insurance claims
Reviews, interprets, and resolves insurance claim rejections
Initiates requests for prior authorizations
Communicates prescription statuses to patients and providers
Connects patients with financial support options such as copay assistance programs
Processes patient payments
Provides inbound phone support for benefit providers, patients, and healthcare offices
Required skills:
High school diploma or GED
Active Oregon Pharmacy Technician License. A Certified Oregon Pharmacy Technician License will be required prior to expiration of existing Oregon licensure or as required by the Oregon Board of Pharmacy.
Our ideal candidate has:
Strong communication and interpersonal skills.
Ability to effectively collaborate in a team setting.
Proficiency in standard workplace software and/or information management applications.
Prior experience working in a pharmacy or healthcare setting.
Ability to navigate computer applications.
Ability to work in a fast-paced environment.
Knowledge of pharmacy benefit investigation, prior authorization support, and patient financial assistance connection.
Prior experience working with physicians, nurses, or other healthcare professionals.
Ardon Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual identification or orientation, national origin, marital status, disability, veteran status, or any other status protected by law.
Grant Billing Specialist
Account representative job in Hillsboro, OR
Job Title:
Grant Billing Specialist
Company Background:
Community Action is a non-profit organization that provides critical services to low-income families in the areas of housing, homeless services, economic empowerment, family development, and early childhood care and education. Community Action leads the way to eliminate conditions of poverty and create opportunities for people in the Washington County area. Be the change you want!
Job Position Description:
Are you an organized and detail-oriented individual? We're seeking a Grant Billing Specialist to join our team to handle basic billing and accounting responsibilities for our Finance department. You will play a key role in strengthening community well-being by managing billing, payments, and accounting processes that keep vital health and social support programs running smoothly. The pay range for this position is $19.02 - $20.92, depending on qualifications.
Abbreviated Duties List:
Prepare and process all billing and requests for funds related to the HRSN program, including use of multiple external billing systems.
Maintain accounts receivable entries in the accounting system for billings related to the HRSN program.
Reconcile billings, payments, and accounts receivable records for the HRSN program.
Assist with accessing and retrieving paid invoices and related documentation to support Financial Analysts in preparing billings throughout each month.
Abbreviated Requirements:
Minimum of a High School Diploma/equivalent with three years of administrative support experience including fiscally related functions. An equivalent combination of education and experience may be considered.
Proficiency in Microsoft Office applications, and spreadsheets (including formulas and tables), charting, etc.
Excellent verbal and written communication skills.
What Will Make You Stand Out:
Experience with and/or knowledge of social service systems or non-profit organizations.
Experience with basic accounting and/or bookkeeping procedures.
Top Benefits or Perks:
Comprehensive insurance benefits, including free dental and 90% of your medical premiums covered by the employer for single coverage plans
Bilingual Pay Program
403(b) Retirement Plan with 3% employer match
Generous time off benefits with paid vacation, paid sick days, and 13 holidays!
How to Apply: Apply online directly at *************************************** The full job description and additional job details can be found there. Physical applications are also accepted at any of our Multi-Service Center locations.
Accounts Receivable Specialist
Account representative job in Saint Helens, OR
Job Description
Announcement# 2025-033
subject to Furlough during FY 2025-2026.
The ACCOUNTS RECEIVABLE SPECIALIST position is full-time, 40 hours, Civil Service, and Union represented.
Columbia County is looking for a customer centric, disciplined, conscientious team member with dependable attention to detail, to compliment the County's Finance Department.
The Columbia County Finance Department is responsible for tax collection, accounting services, and financial administration of the county including payroll, budgets, and accounts payable.
Finance Department staff provide the Board of Commissioners and departments with financial information, forecasting, program and financial analysis, as well as ensure that budget processes comply with applicable laws. The department is responsible for the county's annual budget, and for helping departments prepare and administer their specific budgets. The budget covers all major operating functions of the County as well as elected and administrative functions.
DUTIES: Perform a variety of duties involving receipting cash, check, and ACH deposits, reviewing and balancing daily transactions, preparing a cash deposit for armored car pickup, scanning checks for electronic check file upload, preparing journal entries as needed and reconciling accounts receivable accounts. Additionally, perform technical and administrative activities related to contracts, purchasing, procurement, and financial record keeping.
EDUCATION and/or EXPERIENCE: Equivalent to a two-year degree in accounting or related field plus two years' experience in cash receipting or general accounting. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.
DESIRABLE QUALIFICATIONS: Previous experience in the public sector preferred. Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.
CERTIFICATES, LICENSES, REGISTRATIONS: Should possess a valid driver's license and be insurable under the county's liability policy.
KNOWLEDGE, SKILL, AND ABILITY: Knowledge of generally accepted accounting principles for governmental entities, methods, and procedures and ability to apply such knowledge to a variety of fund accounting transactions and the preparation of accounting reports and analyses.
Skill in financial or accounting software programs, web-based banking systems, and Microsoft Office products.
Ability to:
Organize, prioritize, and produce an accurate work product and meet deadlines.
Think conceptually and quickly to get to the heart of a problem.
Express ideas effectively, both verbally and in writing. Use sound judgment.
Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
Work independently and as part of a team.
Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
Correlate and evaluate a large volume of complex written and numerical data.
Perform accurate data entry and mathematical and accounting calculations.
Multi-task, prioritize, and accomplish quickly and efficiently a large number of diverse tasks.
Process financial data with consistent accuracy.
Meet requests for information and task completion from a diverse clientele in a timely manner.
Join our team - Columbia County online application must be completed - Apply today!
************************
All successful candidates will be required to pass a pre-employment background screening prior to hire.
Legal Billing AP AR 90k+ DOE
Account representative job in Portland, OR
Direct Hire
Legal Accounting | AR/AP
Join a collaborative and detail-oriented team where accuracy, integrity, and efficiency are valued every day. This position plays a key role in managing client billing, receivables, payables, payroll, and general accounting operations to ensure the firm's financial records remain precise and compliant. You'll work closely with attorneys, staff, and vendors to keep financial processes running smoothly and provide exceptional client service.
LOCATION: Portland, OR
SALARY: $90-110k/yr. DOE
SCHEDULE: Full-time, Monday-Friday
WHY YOU'LL LOVE THIS ROLE
Supportive and professional work environment focused on teamwork and accountability.
Opportunity to work across multiple areas of accounting and gain well-rounded experience.
Competitive compensation and benefits package.
Direct impact on firm operations through accurate financial management.
KEY RESPONSIBILITIES
Manage the complete billing cycle-from time entry and prebill review to final invoice preparation-to ensure accuracy and timely delivery.
Process client payments, trust transactions, and vendor invoices while maintaining precise financial records.
Reconcile accounts and prepare general ledger entries, supporting accurate month-end and year-end closings.
Oversee payroll processing and compliance reporting, ensuring adherence to firm policies and regulatory requirements.
WHAT WE'RE LOOKING FOR
Minimum of 5 years of accounting or finance experience, ideally within a law firm environment.
Proficiency with accounting and billing software; advanced Excel skills required.
Strong attention to detail, organization, and accuracy in all work.
Effective communicator with excellent problem-solving and analytical abilities.
Demonstrated ability to prioritize tasks and work both independently and collaboratively.
PHYSICAL REQUIREMENTS
This position operates primarily in a professional office environment, requiring extended periods of sitting, computer use, and occasional lifting of files or office materials up to 20 pounds. The role involves frequent interaction with team members and clients in a standard business setting with moderate noise levels.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Legal Northwest Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Legal Northwest Branch for immediate consideration. Or contact our office directly at 503.242.2514 to speak with a Recruiter.
Job ID# 140193
For more information regarding our company and employee benefits please click on the links below.
About Legal Northwest | NW Staffing Resources
NW Staffing Employee Benefits
Senior Specialist, Account Management
Account representative job in Salem, OR
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist - HRSN
Account representative job in Portland, OR
Job DescriptionBilling Specialist - HRSN Program Just Compassion | Tigard, ORFull-Time | 40 hours/week | Starting at $23.5-$25/hr DOE | Benefits Included Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary:We are seeking a Billing Specialist to support our HRSN program by coordinating rent and utility payments on behalf of program participants. This role requires strong attention to detail, excellent organizational and communication skills, and a trauma-informed approach to client interactions. The Billing Specialist communicates with individuals primarily by phone and text and works closely with our finance team to ensure timely, accurate disbursement of funds.
Key Responsibilities:
Process and submit rent, utility, and housing-related payments for HRSN participants in compliance with program requirements
Communicate with participants via phone and text to gather documentation, clarify billing details, and provide payment updates
Track and manage billing timelines, due dates, and supporting documentation for each case
Collaborate closely with the Finance Department to ensure timely delivery of checks and payment verifications
Assist in submitting accurate timecards and billing documentation to Coordinated Care Organizations (CCOs) in a timely manner
Maintain accurate and organized billing records in internal databases and spreadsheets
Identify billing issues, troubleshoot discrepancies, and escalate concerns as needed
Apply trauma-informed communication practices in all interactions with individuals facing housing insecurity
Assist with reporting, audits, and quality assurance as requested
Qualifications:
1+ years of experience in billing, finance, property management, or a related administrative role
Strong understanding of trauma-informed care principles and ability to apply them in communication
Proficient in Microsoft Office Suite, especially Excel; experience with billing software or databases a plus
Excellent multitasking, time management, and organizational skills
Strong written and verbal communication skills, especially via phone and text
Experience working with diverse populations, including individuals with lived experience of homelessness or poverty, strongly preferred
Policy & Procedure Adherence
Stay informed on Just Compassion and County policies, procedures, and program standards.
Uphold best practices in trauma-informed care, cultural competency, and harm reduction.
Physical Requirements
Ability to walk up and down stairs and stand for extended periods.
Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
Competitive pay and benefits including medical, dental, and paid time off.
Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
A collaborative work environment that values compassion, advocacy, and community impact.
Be part of a growing organization working to create real housing solutions in Washington County and beyond.
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Billing Specialist
Account representative job in Vancouver, WA
Why Work for Audigy? Audigy has been named one of
The Oregonian's 2025 Top Workplaces
- a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.
At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We're passionate about unlocking potential - in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That's why we're committed to being an employer of choice - a place where you can do great work with great people and make a real difference.
Culture
We're looking for someone who's not just willing but
excited
to be part of a professional, people-first culture. As a member of the Billing Team, you'll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we're celebrating success or learning from challenges, we do it together.
If you're ready to join a Top Workplace that's making a real impact and changing lives - we'd love to meet you. Apply today!
Compensation & Benefits
We're proud to offer a comprehensive package designed to support your personal, professional, and financial goals:
Competitive pay: Hourly rate of $22.00-$24.00 per hour, dependent on experience.
Health & wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
Financial security: 401(k) with a generous company match
Work-life balance: Generous PTO and paid company holidays
Life & family benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
Professional growth: Education reimbursement to support ongoing learning
And more ways we invest in you: Additional perks and programs designed to support your well-being and success
This is a hybrid position that requires occasional in-office work. Candidates must reside in the greater Vancouver-Portland metropolitan area.
POSITION SUMMARY:
As a Medical Billing Specialist, you will play a critical role in ensuring accurate and efficient billing processes for our members within the hearing care industry. Leveraging your strong attention to detail and at least three years of experience in billing for primary care or specialty medicine, you will be responsible for managing accounts receivable, investigating and resolving insurance claims, and supporting our commitment to outstanding customer service. You will collaborate with a dedicated team in a fast-paced environment and contribute to our mission of helping members achieve their goals.
PERFORMANCE OBJECTIVES:
Extracts all information needed to complete daily billing process from patient records.
Operates computer and uses various billing systems and software to transmit clean claims to third-party payers nationwide.
Inputs data and transmits insurance claims accurately, either directly or through billing software.
Follows up with insurance companies and ensures claims are paid/processed.
Resubmits insurance claims that have received no response, are not on file, or have been denied.
Works with other staff to follow up on accounts until zero balance.
Answers routine inquiries related to claim status and account balance.
Maintains required billing records, reports, and files.
Answers telephone, documents call notes, and provides actionable and accurate billing information.
Communicates effectively with practice staff and third-party payers regarding payment policies and financial obligations.
Participates in educational activities and enhances knowledge and skills to keep up to date of current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission.
Observes policies and procedures related to federal privacy regulations, health records, release of information, retention of records, and statute of limitations for claim submission.
Maintains strict confidentiality, ethical conduct, and professional etiquette.
Covers for other office functions as requested.
Perform other related duties as directed or assigned.
CAPABILITIES:
Demonstrated ability to work independently with minimal supervision, efficiently managing tasks and responsibilities.
Outstanding written and verbal communication skills, with the capacity to convey complex information clearly to diverse audiences.
Exceptional problem-solving skills, utilizing critical thinking to address challenges proactively and deliver effective solutions.
Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of work.
Maintain a positive professional attitude and ability to work well as part of a team.
Ability to prioritize work and make decisions under pressure.
Demonstrates a consistently positive and professional demeanor, fostering a collaborative and supportive team environment.
Exhibits strong organizational skills with the ability to effectively prioritize tasks and make sound decisions in high-pressure situations.
QUALIFICATIONS:
Minimum of three years of hands-on experience in medical insurance billing (required).
Certification in Medical Insurance Billing, an associate degree, or a combination of equivalent work experience and ongoing education (required).
Solid understanding of medical and insurance terminology (required).
WORKING ENVIRONMENT:
Hybrid work environment (work from home is permitted with occasional in-office days required, as needed).
Full-time position working Monday-Friday.
PHYSICAL DEMANDS:
This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.
Equal Opportunity Employer
Audigy helps its members and their teams realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN Hearing, which operates in more than 90 countries across the world. GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training, and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance, or any other classification protected by state, federal, or local law or ordinance. Founded in 1869, GN Group has more than 6,000 employees. View The EEO Is the Law poster and its supplement.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email ************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-Audigy
Auto-ApplyBilling Specialist
Account representative job in Vancouver, WA
Why Work for Audigy? Audigy has been named one of
The Oregonian's 2025 Top Workplaces
- a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.
At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We're passionate about unlocking potential - in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That's why we're committed to being an employer of choice - a place where you can do great work with great people and make a real difference.
Culture
We're looking for someone who's not just willing but
excited
to be part of a professional, people-first culture. As a member of the Billing Team, you'll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we're celebrating success or learning from challenges, we do it together.
If you're ready to join a Top Workplace that's making a real impact and changing lives - we'd love to meet you. Apply today!
Compensation & Benefits
We're proud to offer a comprehensive package designed to support your personal, professional, and financial goals:
Competitive pay: Hourly rate of $22.00-$24.00 per hour, dependent on experience.
Health & wellness: Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
Financial security: 401(k) with a generous company match
Work-life balance: Generous PTO and paid company holidays
Life & family benefits: Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
Professional growth: Education reimbursement to support ongoing learning
And more ways we invest in you: Additional perks and programs designed to support your well-being and success
This is a hybrid position that requires occasional in-office work. Candidates must reside in the greater Vancouver-Portland metropolitan area.
POSITION SUMMARY:
As a Medical Billing Specialist, you will play a critical role in ensuring accurate and efficient billing processes for our members within the hearing care industry. Leveraging your strong attention to detail and at least three years of experience in billing for primary care or specialty medicine, you will be responsible for managing accounts receivable, investigating and resolving insurance claims, and supporting our commitment to outstanding customer service. You will collaborate with a dedicated team in a fast-paced environment and contribute to our mission of helping members achieve their goals.
PERFORMANCE OBJECTIVES:
Extracts all information needed to complete daily billing process from patient records.
Operates computer and uses various billing systems and software to transmit clean claims to third-party payers nationwide.
Inputs data and transmits insurance claims accurately, either directly or through billing software.
Follows up with insurance companies and ensures claims are paid/processed.
Resubmits insurance claims that have received no response, are not on file, or have been denied.
Works with other staff to follow up on accounts until zero balance.
Answers routine inquiries related to claim status and account balance.
Maintains required billing records, reports, and files.
Answers telephone, documents call notes, and provides actionable and accurate billing information.
Communicates effectively with practice staff and third-party payers regarding payment policies and financial obligations.
Participates in educational activities and enhances knowledge and skills to keep up to date of current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission.
Observes policies and procedures related to federal privacy regulations, health records, release of information, retention of records, and statute of limitations for claim submission.
Maintains strict confidentiality, ethical conduct, and professional etiquette.
Covers for other office functions as requested.
Perform other related duties as directed or assigned.
CAPABILITIES:
Demonstrated ability to work independently with minimal supervision, efficiently managing tasks and responsibilities.
Outstanding written and verbal communication skills, with the capacity to convey complex information clearly to diverse audiences.
Exceptional problem-solving skills, utilizing critical thinking to address challenges proactively and deliver effective solutions.
Meticulous attention to detail, ensuring accuracy and thoroughness in all aspects of work.
Maintain a positive professional attitude and ability to work well as part of a team.
Ability to prioritize work and make decisions under pressure.
Demonstrates a consistently positive and professional demeanor, fostering a collaborative and supportive team environment.
Exhibits strong organizational skills with the ability to effectively prioritize tasks and make sound decisions in high-pressure situations.
QUALIFICATIONS:
Minimum of three years of hands-on experience in medical insurance billing (required).
Certification in Medical Insurance Billing, an associate degree, or a combination of equivalent work experience and ongoing education (required).
Solid understanding of medical and insurance terminology (required).
WORKING ENVIRONMENT:
Hybrid work environment (work from home is permitted with occasional in-office days required, as needed).
Full-time position working Monday-Friday.
PHYSICAL DEMANDS:
This position will spend long hours sitting and using office equipment and computers, which can cause muscle strain. This position will also have to do some lifting of supplies and materials from time to time.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, hybrid schedule, and activities may change at any time with or without notice.
Equal Opportunity Employer
Audigy helps its members and their teams realize and achieve their personal, professional, and financial goals through the success of the business. We deliver impact for our teams, our members, and their patients through partnership, leadership, and commitment. Audigy is part of GN Hearing, which operates in more than 90 countries across the world. GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training, and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance, or any other classification protected by state, federal, or local law or ordinance. Founded in 1869, GN Group has more than 6,000 employees. View The EEO Is the Law poster and its supplement.
Disability Accommodation
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email ************************. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
#LI-Audigy
Auto-ApplyServices Contract Collector
Account representative job in Beaverton, OR
Job Description
Beaverton, OR | Pacific Office Automation
Pacific Office Automation (POA) is one of the largest independently owned document imaging and technology dealers in the nation. Since 1976, we've expanded to 40 branches across 11 western states and built strong partnerships with industry leaders such as Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark.
At POA, you'll join a technology-driven, growth-focused organization committed to empowering employees through training, professional development, and long-term career opportunities. We believe every voice matters and are dedicated to building a workplace where you can thrive.
Position Summary
We are seeking a detail-oriented, analytical, and highly organized Services Contract Collector to support our billing, collections, and contract administration processes in our Beaverton, OR office. This role ensures accurate contract records, supports timely collections, and plays a key part in maintaining strong communication across clients, vendors, and internal teams.
No collections experience? No problem. If you're motivated, eager to learn, and excited to start or grow a career in business operations, finance, or contracts, we will train the right person.
Key Responsibilities
Collections & Account Management
Make proactive outbound calls on past-due customer accounts
Review aging reports and maintain accurate documentation
Resolve discrepancies and disputes with professionalism
Partner with sales, billing, and senior leadership to accelerate collections and maintain customer satisfaction
Contract Administration & CRM/ERP Management
Set up, migrate, maintain, and audit customer agreements in our CRM/ERP system (ConnectWise PSA)
Perform monthly audits to ensure Customer Agreements in ConnectWise reflect current account status.
Coordinate with Billing and Collections to confirm account status
Assist with client offboarding, including service terminations and contract recap reviews
Monitor applicable client accounts to ensure services are terminated in a timely manner.
Maintain data accuracy, consistency, and compliance within the CRM/ERP system.
Vendor, Client & Internal Communication
Review and update vendor records and portal integrations
Maintain professional and timely communication with internal teams, vendors, and clients
Follow up on open items, pending agreements, and service-related inquiries
Serve as a point of contact for service-related questions from termed clients
Reporting & Accountability
Maintain accurate and up-to-date records of all agreements and related data.
Deliver timely and accurate reporting and audits.
Demonstrate reliability in attendance and meeting job expectations.
Track and report performance based on consistency, accuracy, and follow-through.
Qualifications
Required
Exceptional attention to detail and organizational skills
Strong written and verbal communication abilities
Experience with CRM/ERP systems (ConnectWise PSA preferred, not required)
Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Strong problem-solving skills and ability to prioritize in a fast-paced environment
Confidence to collect money and maintain an excellent relationship with our customer base
Preferred
Experience in contracts administration, billing, finance, or business operations
Familiarity with Microsoft Power BI and/or Power Automate
Experience working with vendors in IT or Managed Services environments
2+ years of collections experience (not required - training provided)
Professional Development
POA invests in your long-term growth. This role offers opportunities to build experience in:
ConnectWise PSA
Microsoft Office Applications
Contract and Vendor Management Best Practices
Benefits & Compensation
Opportunities for advancement into leadership or operations
Team-focused, supportive environment
Medical, Dental, Vision, and Life insurance
Matched 401(k)
PTO, Vacation, and Sick Leave
FSA programs
$18-20/hr DOE
Commitment to Diversity & Inclusion
POA is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, disability, or any other protected status. We believe that diversity strengthens our team and our workplace.
#LI-Onsite
#INDSP
Billing Specialist
Account representative job in Portland, OR
Company DescriptionJobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement
Job Description
Billing Specialist
This is a full-time, in-office position in Portland, OR.
About this Position
The Client Accounts Specialist is responsible for managing client accounts, overseeing billing and payments, maintaining financial records, and ensuring accuracy across all accounting functions. This role supports the full billing cycle, processes payroll and benefits, and provides exceptional client service while ensuring financial compliance and accuracy.
Job Responsibilities
• Manage the full billing cycle, including reviewing and editing prebills, coordinating time entry, and processing write-offs and electronic billing.
• Generate and issue invoices, ensuring adherence to client billing guidelines.
• Process client payments, ACH transfers, checks, and trust transactions, ensuring accuracy and timeliness.
• Record and reconcile payments, maintain account balances, and follow up on overdue accounts.
• Provide support for general ledger management, journal entries, reconciliations, and month-end closing activities.
Job Skills/Requirements
• 5+ years of accounting or finance experience, preferably within a law firm setting.
• Proficiency with accounting and billing software, and advanced Excel skills.
• Strong analytical, reconciliation, and problem-solving skills with exceptional attention to detail.
• Effective written and verbal communication, with the ability to work independently and collaboratively.
• Exceptional client service orientation and sound judgment when handling competing priorities.
Additional Information
• Full-time, Monday-Friday, in-office schedule.
Pay Range
Pay Range: $90-110k Salary
YUPRO Placement is the nation's leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Billing Coordinator
Account representative job in Salem, OR
Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations. Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace. PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.
For immediate consideration, please apply online or email your resume to
[email protected]
.
Job Description
PT Northwest is looking for a
Billing Coordinator
, where you'll play a vital role in ensuring smooth financial and administrative processes across our clinics.
Answer incoming calls and assist patients with billing inquiries
Post payments and manage daily charge audits
Bill insurance claims and send patient statements
Handle accounts receivable and collection accounts
Credential therapists and maintain compliance documentation
Perform quality assurance checks on charts
Compile statistics from patient surveys and clinic performance
Train new support staff and manage independent programs
Order supplies for clinics and process insurance/patient refund
Qualifications
Experience in medical billing or healthcare administration
Strong understanding of insurance claims and reimbursement processes
Excellent communication and customer service skills
Proficiency in Microsoft Office and billing software
Ability to analyze data and compile reports
Organizational skills with attention to detail
Experience training staff and managing multiple tasks independently
Familiarity with credentialing processes (preferred)
Additional Information
Company Perks:
Excellent benefits package, including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
The anticipated base salary range for this position is $21.00 - $23.00/ hr. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.
Billing Specialist - Generator Sales
Account representative job in Hillsboro, OR
It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose.
Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.
You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters!
Job Description
Peterson Power Systems has a need for a Generator Sales Billing Specialist at our Hillsboro, OR location.
SUMMARY
The Billing Specialist manages the full billing process by preparing accurate invoices, maintaining client accounts, and updating charges and payments. This role verifies billing data for accuracy, handles customer inquiries to resolve discrepancies promptly, identifies and implements process improvements to increase efficiency, and ensures accurate, organized, and consistent record keeping of all billing activities.
ESSENTIAL JOB FUNCTIONS
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
* Generate and issue accurate invoices for generator sales, installation, and maintenance services to data center clients.
* Review sales contracts, purchase orders, and service agreements to ensure billing aligns with negotiated terms.
* Track project milestones and coordinate with sales and operations teams to ensure timely billing
* Monitor accounts receivable and follow up on outstanding balances.
* Reconcile billing discrepancies and resolve clients' billing-related inquiries professionally.
* Maintain detailed billing records and customer account data in enterprise resource planning (ERP) systems.
* Support internal and external audits with required documentation.
* Ensure compliance with company billing policies, industry billing standards, and client-specific billing requirements.
* Use electronic billing system to approve and code vendor invoices.
* Maintain client accounts; update charges, payments, and overages; and track account balances.
* Identify and implement process improvements to enhance efficiency and accuracy in the billing process.
* Collaborate with Accounting department on sales promotions, inventory documentation, and vendor cost calculations.
* Collaborate with Credit department on unpaid invoices and ensure alignment between customer account data and resale documentation.
* and reporting.
* Assist with month-end close processes, including revenue recognition.
* Assist with ordering equipment and other sales coordination functions as directed.
* Maintain punctual, regular, and predictable attendance.
QUALIFICATIONS
Bachelor's degree in Accounting, Finance, or other closely related field and a minimum of three (3) years of directly related experience in billing and/or accounting, preferably in a heavy industrial or business-to-business (B2B) environment; or an equivalent combination of education and work experience.
* Proficiency in accounting software and Microsoft Excel
* Strong attention to detail and organizational skills
* Excellent communication and customer service skills
* Ability to manage multiple priorities and meet deadlines in a dynamic environment
* Familiarity with generator sales, service contracts, or construction billing is highly preferred
* Experience with ERP systems and CRM platforms is preferred
* Knowledge of project-based billing and revenue recognition is preferred
* Understanding of data center industry billing practices is preferred
* Familiarity with tax implications related to equipment sales and services is preferred
#INDjobs
Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
Auto-ApplyIndividual Eligibility and Billing Analyst
Account representative job in Salem, OR
Looking for a way to make an impact and help people?
Join PacificSource and help our members access quality, affordable care!
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.
Provide support to the Individual Billing and Service team, Customer Service, Information Technology, and Sales departments. Audit, evaluate, and report the accuracy of the Individual team's processes and make recommendations for process improvement. Work with IT, Facets Business Support, and external vendors on configuration changes, interfaces, and reports. Ability to perform all functions of the Individual Billing and Service positions.
Essential Responsibilities:
Perform audits of job functions as determined necessary by Manager. Document outcomes of audits and prepare reports for Manager and Team Leaders. Create and maintain documentation of audit processes.
Analyze and resolve eligibility and billing discrepancies, and identify training opportunities.
Take a lead role in assisting Facets Business Support and IT teams with testing and validation of interface changes, defects, system upgrades, reports, and billing configuration. Work with outside vendors when interface is used to communicate member data, such as e-Health. Diagnose and resolve data issues on files and website content.
Work with Actuarial team to review monthly rate audit, and make corrections as needed.
Knowledge of data and functionality in PSE, OnBase, EMS, and Facets. Identify operational improvements that support department objectives.
Participate in the Mentor Team, developing and presenting lessons as needed.
Assist with the annual renewal process, reviewing NOC letters, member moves or discontinuance, and auditing records to identity and resolve discrepancies. Determine if new classes are needed and provide data to Group Processing Specialists for data entry.
Attend conference calls with CMS and state based exchange workgroups, including YHI and WAHBE.
Create documentation for new processes as needed. Update existing documentation, and review documentation written by others within the department for accuracy. Analyze new processes to ensure efficiency and effectiveness.
Verify residency of members on an as needed basis. Process rescissions following all legal requirements.
Process billing & delinquency suspend requests. Monitor delinquency and suspend reports, ensuring compliance with legal notification requirements.
Prepare documents for imaging and attach properties to documents in OnBase.
Provide excellent internal and external customer service via email, phone, and fax.
Monitor various other reporting.
Supporting Responsibilities:
Meet department and company performance and attendance expectations.
Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
Provide back-up support as needed for Commercial Enrollment & Billing Department.
Serve on various interoffice committees as required or needed.
Perform other duties as assigned.
Work Experience: At least two years of closely related insurance experience and/or accounting experience required.
Education, Certificates, Licenses: High school diploma or equivalent required.
Knowledge: Understanding of PacificSource products, plan designs, Individual contracts, eligibility guidelines, billing functions, accounts receivable, and health insurance terminology. Requires ability to perform all functions of the Individual Billing Specialist and Individual Service Representative positions. Ability to work independently as well as within a team. Require intermediate level experience using Excel, creating spreadsheets, using formulas, pivot tables and performing data comparisons. Keyboarding and 10-key skills required.
Competencies:
Building Customer Loyalty
Building Strategic Work Relationships
Contributing to Team Success
Planning and Organizing
Continuous Improvement
Adaptability
Building Trust
Work Standards
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Skills:
Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork
Our Values
We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:
We are committed to doing the right thing.
We are one team working toward a common goal.
We are each responsible for customer service.
We practice open communication at all levels of the company to foster individual, team and company growth.
We actively participate in efforts to improve our many communities-internally and externally.
We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
We encourage creativity, innovation, and the pursuit of excellence.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
Auto-ApplyBlood Collection Specialist, Associate
Account representative job in Vancouver, WA
Starting pay $23.82-$25.49/DOEJoin Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service and have a strong attention to detail? Then our Associate Blood Collection Specialist may be the right opportunity for you. This incumbent will perform whole blood procedures from blood donors with an uncompromising commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and bio-hazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
Starting Pay: $25.23-$27.00 base, with an additional $3.50 for the Float position.
Are you interested in making a difference in the lives of others? Have you ever considered starting or pursuing a career in the healthcare field? Are you detail-oriented, committed to customer service, and enjoy meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities!
About the Associate Blood Collection Specialist role:
The Blood Collection Associate will perform whole blood procedures on blood donors, demonstrating a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position offers 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Additional Details:
Responsibilities include, but are not limited to:
Screening and taking vital signs of potential donors/patients and evaluating their eligibility following Bloodworks' policies/procedures
Answering donor questions to ensure they are giving informed consent to donation and blood testing
Performing donor identification, properly labeling blood components for venipunctures for whole blood, and test tubes
Performing whole blood collection procedures on donors
Monitoring/caring for donors with adverse reactions to the donation process
Sealing blood units and preparing blood component shipments
Follow universal precautions and bio-hazard safety standards for handling blood
Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interacting with team members and donors in a knowledgeable and professional manner
Position Requirements:
High School education or GED equivalent required
One year of strong customer service work experience
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail with proficiency in Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, from time to time, incumbents can expect to work with volunteers.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply
Collections Specialist - Auto Acceptance
Account representative job in Portland, OR
Job Details Gee Dealer Services - Portland, OR Full Time $45000.00 - $65000.00 Base+Commission/year Accounting/AdministrativeDescription
Are you a motivated professional with strong communication skills, attention to detail, and a background in collections? Auto Acceptance is currently seeking a Collections Specialist to join our finance team located near PDX. This role plays a vital part in supporting our auto finance and collections operations and is ideal for individuals with a strong work ethic, a high level of accuracy, and the ability to work both independently and within a team environment.
Auto Acceptance is part of Gee Automotive Companies-one of the fastest-growing automotive groups in the Pacific Northwest. We are known for our integrity, professionalism, and customer-first approach across all departments, including finance. As a Temporary Collections Specialist, you'll support critical daily operations that help maintain accurate financial records and ensure timely follow-up on outstanding accounts.
Schedule:
Full Time, In Office (Monday - Friday, 8:00 AM to 5:00 PM)
Collections Specialist Key Responsibilities
Complete daily collection calls to customers.
Perform skip tracing for active accounts, including residence and job verifications, etc.
Insurance follow-up.
Answer incoming calls.
Complete daily cash deposits of funds collected.
Handle payment processing for daily deposits of funds collected.
Perform file maintenance daily, including hole-punching, attaching documents, and keeping files organized.
Ongoing policy and procedure awareness, including FDCPA, insurance follow-up process, etc.
Perform daily account maintenance, entering or removing correct data in AMS, including addresses, phones, co-buyer phones, POEs, residence date, etc.
Maintain Gap or Warranty claim follow-up as needed.
Perform auction check follow-up as assigned.
Complete any additional filing as needed.
Maintain skip tracing on charged-off accounts.
Work as a team player and assist co-workers as needed.
Maintain a professional appearance and a neat work area.
Performs other duties as assigned.
Acceptable attendance and punctuality.
Assists in small claims accounts and garnishments.
Collections Specialist Benefits and Qualifications
Up to $65,000 per year (base + commission).
On top of competitive pay, we are proud to offer…
Health Insurance starting at under $100 per month.
Dental, Vision, and Company-Paid Life Insurance.
Employee Assistance Plan.
401(k) with Company Match.
Paid Time Off that accrues from Day 1.
An excellent menu of voluntary benefits.
Employee pricing for you and your family on vehicles, parts, and service.
Qualifications
Collections Specialist Qualifications
High school diploma or equivalent.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Strong communication skills, both verbal and written, with the ability to convey information clearly and professionally.
Ability to apply concepts of basic algebra and geometry.
Excellent negotiation and problem-solving abilities to reach mutually beneficial resolutions.
Empathy and patience when dealing with customers in challenging situations.
Proficiency in computer systems and software, including MS Office, QuickBooks, and collection software.
Ability to work independently and as part of a team in a fast-paced environment.
Strong organizational skills with attention to detail and accuracy.
Knowledge of relevant laws and regulations related to collections (e.g., Fair Debt Collection Practices Act) is a plus.
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, a clean driving record, and be able to pass a criminal background check and drug screen.
How to Apply: If you are ready to take on a challenging and rewarding role as a Collections Specialist at Auto Acceptance, we would love to hear from you! Apply Now to see if you have what it takes!
Note: Only qualified candidates will be contacted for further consideration. All applications will be treated with strict confidentiality.
Thank you for considering this exciting opportunity with Auto Acceptance. We look forward to reviewing your application and potentially welcoming you to our dedicated team of professionals
Accounts Receivable Specialist
Account representative job in Beaverton, OR
Job DescriptionRemote/ Hybrid Accounts Receivable Opportunity! Must have NETSUITE experience. Are you detail-oriented, organized, and passionate about accounting? We are seeking an Accounts Receivable Specialist to join our team. This role is critical in managing customer accounts and ensuring timely payment collection.Key Responsibilities
Collect payments and resolve overdue accounts.
Communicate with customers and internal teams via email and phone to address payment issues and discrepancies.
Provide timely updates on account status.
Process a high volume of cash receipts daily.
Maintain accurate transactional records within ERP systems.
Work in a multi-ERP environment, including Netsuite.
Perform other accounting duties as assigned.
Qualifications
Minimum 3 years of Accounts Receivable experience.
Proficiency in Microsoft Office applications.
Experience with ERP systems; Netsuite required.
Strong multitasking and organizational skills.
Ability to work independently and collaboratively.
Excellent written and verbal communication skills.
Why Join Us?
Comfortable working conditions.
Opportunity to work with a supportive team.
Competitive compensation and benefits.
Billing Specialist
Account representative job in Salem, OR
Job DescriptionBilling Specialist - HRSN Program Just Compassion | Salem, ORFull-Time | 40 hours/week | Starting at $23-$25/hr DOE | Benefits Included Just Compassion of East Washington County is a community-centered nonprofit dedicated to addressing the needs of unhoused individuals by building relationships and working toward long-term housing stability. We operate with a low-barrier, housing-first approach, ensuring equitable access to services for all individuals.
Position Summary:We are seeking a Billing Specialist to support our HRSN program by coordinating rent and utility payments on behalf of program participants. This role requires strong attention to detail, excellent organizational and communication skills, and a trauma-informed approach to client interactions. The Billing Specialist communicates with individuals primarily by phone and text and works closely with our finance team to ensure timely, accurate disbursement of funds.
Key Responsibilities:
Process and submit rent, utility, and housing-related payments for HRSN participants in compliance with program requirements
Communicate with participants via phone and text to gather documentation, clarify billing details, and provide payment updates
Track and manage billing timelines, due dates, and supporting documentation for each case
Collaborate closely with the Finance Department to ensure timely delivery of checks and payment verifications
Assist in submitting accurate timecards and billing documentation to Coordinated Care Organizations (CCOs) in a timely manner
Maintain accurate and organized billing records in internal databases and spreadsheets
Identify billing issues, troubleshoot discrepancies, and escalate concerns as needed
Apply trauma-informed communication practices in all interactions with individuals facing housing insecurity
Assist with reporting, audits, and quality assurance as requested
Qualifications:
1+ years of experience in billing, finance, property management, or a related administrative role
Strong understanding of trauma-informed care principles and ability to apply them in communication
Proficient in Microsoft Office Suite, especially Excel; experience with billing software or databases a plus
Excellent multitasking, time management, and organizational skills
Strong written and verbal communication skills, especially via phone and text
Experience working with diverse populations, including individuals with lived experience of homelessness or poverty, strongly preferred
Policy & Procedure Adherence
Stay informed on Just Compassion and County policies, procedures, and program standards.
Uphold best practices in trauma-informed care, cultural competency, and harm reduction.
Physical Requirements
Ability to walk up and down stairs and stand for extended periods.
Ability to lift up to 20 pounds and assist with light physical tasks (e.g., setting up tables/chairs).
Ability to perform job duties that may involve bending, twisting, or reaching.
Why Join Just Compassion?
Competitive pay and benefits including medical, dental, and paid time off.
Opportunities for professional development, including training in trauma-informed care and housing-first strategies.
A collaborative work environment that values compassion, advocacy, and community impact.
Be part of a growing organization working to create real housing solutions in Washington County and beyond.
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Blood Collection Specialist, Associate
Account representative job in Beaverton, OR
Starting Pay: $23.82-$25.49/hr. (DOE) Are you interested in making a difference in the lives of others? Have you ever considered starting or continuing a healthcare career? Are you detail-oriented, have a strong commitment to customer service, and like meeting people? Then our Associate Blood Collection Specialist (Phlebotomist) may be an excellent opportunity for you! We have multiple positions for great candidates! Join our fantastic team that helps support our surrounding communities!
About the Associate Blood Collection Specialist role:
The Blood Collection Associate will perform whole blood procedures from blood donors with a strong commitment to quality standards, the safety of the blood supply, and the donor experience. This position provides 8 weeks of on-the-job paid training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Additional Details:
Responsibilities include, but are not limited to:
Screening and taking vital signs of potential donors/patients, evaluating their eligibility following Bloodworks ' policies/procedures
Answering donor questions to ensure they are giving informed consent to donation and blood testing
Performing donor identification, properly label blood components for venipunctures for whole blood, and test tubes
Performing whole blood collection procedures on donors
Monitoring/caring for donors with adverse reactions to the donation process
Sealing blood units and preparing blood component shipments
Follow universal precautions and bio-hazard safety standards for handling blood
Properly documenting and performing quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interacting with team members and donors in a knowledgeable and professional manner
Position Requirements:
High School education or GED equivalent required
One year of strong customer service work experience
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2 years.
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, lift and carry up to 60 pounds
Work flexible shifts with the Ability to travel to various work locations within a 50-mile radius
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported non-profit organization; as such, the incumbent can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 - 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
* Conditions apply