Sales Account Representative
Account representative job in Kansas City, KS
Kansas City, Kansas
Sales Account Representative
Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on!
Why Join Uline?
No previous sales experience required. Extensive training, mentorship and support provided.
Career advancement. Opportunities to advance and relocate. Uline has sales teams in 48 US states as well as Canada and Mexico.
Position Responsibilities
Manage and grow customer accounts within your territory.
Run customer meetings providing business solutions to customers across all industries.
Provide legendary customer service with the help of our sales support team.
Minimum Requirements
Bachelor's degree.
Valid driver's license and great driving record.
Communication, problem-solving and presentation skills.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Internet and cell phone allowance. Mileage reimbursement.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
#LI-BD1
(#IN-KSSLS)
Agent Services Representative
Account representative job in Blue Springs, MO
This is an existing opportunity to enter the fast-paced real estate environment as a concierge Agent Services Representative. This role works closely with office brokers and top-producing agents and teams. This position provides sales associates with marketing and administrative support through creation of promotional pieces, broker price opinions, database search capabilities, agent website maintenance, client correspondence and by providing general office and computer assistance.
Job Duties and Responsibilities
(Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.
Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides. (60-80%)
Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate's personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports. (10-20%)
Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records. (10-15%)
May assist agents with setting marketing plans and organizing and facilitating agent training activities. (5-10%)
Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal. (5-10%)
May serve as back-up to other office staff. (5-10%)
Perform any additional responsibilities as requested or assigned. (0- 5%)
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
Minimum of high school diploma or the equivalent. Secondary education preferred.
Experience:
One to three years clerical or administrative experience.
Marketing and social platforms experience preferred.
Real estate knowledge preferred.
Knowledge and Skills:
Knowledge of real estate, title and/or mortgage business preferred.
Strong computer/technology skills: proficient in Microsoft Office and Canva products.
Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.
Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.
Effective analytical and problem-solving skills. Attention to details.
Demonstrated verbal and written communication skills including presentation ability.
Wage: $20 - $22 hourly; actual wage is based upon education and experience.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Intelligence Collector - 35M Human Intelligence Collector
Account representative job in Independence, MO
35M Human Intelligence Collector
As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents.
Bonuses up to $20K
Requirements
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
Testing & Certifications
23 Nationally Recognized Certifications Available
10 weeks of Basic Training
20 weeks of Advanced Individual Training
95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only)
101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above
36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language
Skills You'll Learn
Intelligence Collection
Debriefing & Interrogation
Intelligence Gathering & Analysis
More To Consider
The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
About Our Organization:
The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Part Time Positions.
***Click apply for an Interview***
Clinical Respiratory Sales Representative
Account representative job in Kansas City, MO
About the Role: Are you a driven sales professional with established relationships within the hospital and respiratory care communities? Do you have a passion for enhancing patient outcomes through innovative respiratory solutions? VieMed is seeking a highly motivated Clinical Respiratory Sales Representative to join our expanding team. This predominantly field-based role involves extensive local travel (80%+), providing opportunities to make a meaningful impact on patients' lives and advance your career.
Key Responsibilities:
Leverage existing relationships with Pulmonologists, Hospitalists, Case Managers, Critical Care Physicians, and other healthcare professionals to promote referrals and grow our customer base.
Present and educate healthcare providers on VieMed's comprehensive home ventilation and disease management programs through clinical presentations, educational sessions, and collaborative initiatives.
Develop strategic sales plans tailored to your territory to achieve and surpass growth targets.
Collaborate closely with internal teams, including Respiratory Therapists and operational staff, to facilitate seamless transitions for patients from hospital to home care.
Maintain detailed records of customer interactions, referrals, sales activities, and outcomes to ensure accurate tracking and reporting.
Demonstrate professionalism, persistence, and initiative in a dynamic healthcare environment.
Qualifications & Experience:
Established relationships within Pulmonology, Hospital Medicine, Case Management, or Respiratory Therapy departments (required).
Hands-on experience with Mechanical Ventilation, including Non-Invasive Ventilation (NIV) (required).
Proven success in hospital or healthcare sales, with at least 2 years of relevant experience in respiratory devices, critical care, or related sectors.
Familiarity with hospital systems, healthcare decision-making processes, and influencing clinical providers.
Formal sales training or clinical experience is highly desirable.
Excellent communication, presentation, and organizational skills.
Valid driver's license, reliable transportation, and willingness to travel extensively within the assigned territory.
What We Offer:
Competitive base salary complemented by uncapped commissions for high earning potential.
Comprehensive benefits package including medical, dental, vision, 401(k), and life insurance.
Car and cell phone allowances, as well as fuel and marketing support to facilitate your success.
Extensive onboarding, training, and mentorship programs to support your professional growth.
Opportunities for advancement within a rapidly expanding national organization committed to innovation and excellence in respiratory care.
About VieMed:
At VieMed, we are dedicated to transforming respiratory care by integrating advanced technology with dedicated clinical support. Our mission is to improve patient breathing and quality of life. As the leading independent provider of ventilation services in the U.S., our proven programs have achieved significantly lower readmission rates and outstanding patient outcomes. Join our passionate team committed to clinical excellence and growth.
Join Us:
If you are a motivated sales professional with a passion for healthcare and a desire to make a difference, we want to hear from you. Apply today and help us breathe easier together.
Equal Opportunity Employer:
VieMed is an EEO employer and welcomes applications from all qualified individuals, including protected veterans and persons with disabilities.
Note: This job description is intended to outline the primary responsibilities and qualifications for the role. It is not exhaustive and may evolve with organizational needs.
Billing Coordinator - Kansas City
Account representative job in Kansas City, MO
Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid
Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment.
Position Overview
The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle.
Key Responsibilities
Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines.
Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing.
Submit electronic invoices through various e-billing platforms and monitor approvals.
Research and resolve billing discrepancies, ensuring adherence to firm and client requirements.
Collaborate with the finance team to streamline billing workflows and improve efficiency.
Maintain detailed billing records and produce periodic reports as needed.
Qualifications
Minimum 3 years of legal billing experience in a large law firm setting is required.
Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle.
Proficiency with Elite 3E, Aderant, or similar legal billing software.
Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment.
Excellent communication and problem-solving skills.
Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability.
Compensation & Benefits
Salary Range: $60,000 - $90,000 (higher end for top performers).
Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
Administrative/Data Entry Representative
Account representative job in Lenexa, KS
About Us PAR Electrical Contractors, LLC is a premier outside electrical infrastructure construction company based in Kansas City, Missouri. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR's employees are the reason for the success of our company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At PAR, we take on the most challenging and complex projects we can find, and we hire people who thrive on hard work and demanding opportunities.
About this Role
PAR Electrical Contractors, LLC is a premier outside electrical infrastructure construction company based in Kansas City, Missouri. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR's employees are the reason for the success of our company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At PAR, we take on the most challenging and complex projects we can find, and we hire people who thrive on hard work and demanding opportunities. On our team, you will have the opportunity to be directly involved in projects that impact the lives of millions while developing and advancing in your career.
About the Role
PAR Electric is seeking a detail-oriented and tech-savvy Administrative / Data Entry Representative to support our daily operations. This role is essential in ensuring accurate data management, smooth administrative workflows, and efficient communication across the team. The ideal candidate is highly proficient in Microsoft Excel, demonstrates strong typing accuracy and speed, and is comfortable troubleshooting and using IT devices such as printers, scanners, tablets, and multifunction office equipment.
Salary for this roel will be $18.00
What You'll Do
What You Will Do
* Enter, update, and maintain accurate data in company systems and spreadsheets.
* Utilize advanced Excel skills to create, update, and analyze reports (including formulas, pivot tables, and data validation).
* Prepare, scan, and upload documents as needed, ensuring proper organization and retention.
* Provide general office support, including filing, scheduling, and processing paperwork.
* Assist with onboarding documentation and administrative tasks for field and office personnel.
* Troubleshoot basic IT equipment issues, including printers, scanners, and office devices.
* Maintain consistent communication with internal departments to ensure timely completion of administrative tasks.
* Ensure all information is processed in accordance with company policies and confidentiality standards.
* Support special projects and operational needs as assigned.
What You'll Bring
What You Will Bring
* High proficiency in Microsoft Excel, including advanced formulas, VLOOKUP/XLOOKUP, pivot tables, and data formatting.
* Strong typing speed and accuracy; able to process high volumes of data efficiently.
* Solid understanding of office technology and ability to troubleshoot basic hardware issues.
* Excellent attention to detail and a commitment to accuracy.
* Strong organizational and time management skills, with the ability to prioritize multiple tasks.
* Clear and professional communication skills, both written and verbal.
* Ability to work independently and as part of a team.
* A proactive, solutions-focused approach to supporting office operations.
* Previous administrative or data entry experience preferred; utility or construction industry experience a plus.
What You'll Get
Benefits
PAR offers a comprehensive benefits package including:
* 100% employer-paid health care benefits (medical, dental, and vision) for you and your dependents
* 100% employer-paid basic life insurance
* 100% employer-paid disability benefits
* 401(k) retirement plan with matching contribution
* Paid Time Off (sick and vacation)
* Paid Holidays
* Tuition Assistance
* Wellness and Mental Health Programs
* Learning and Development Programs
PAR Electrical Contractors, LLC does not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States. PAR Electrical Contractors, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PAR Electrical Contractors, LLC will only use E-Verify once you have accepted a job offer and completed the Form I-9.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status.We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
Auto-ApplyAccount Representative - Uncapped Commission
Account representative job in Overland Park, KS
Country USA State Kansas City Overland Park Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 5200 Metcalf Avenue, Overland Park, Kansas 66202
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Billing Coordinator
Account representative job in Kansas City, KS
The Role
The Firm is seeking an experienced legal biller who is efficient and effective in a fast-paced environment. This is a hybrid position located in Kansas City.
Key Responsibilities
Specific responsibilities include, but are not limited to:
Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions
Generate and distribute pre-bills on a monthly basis
Participate in monthly meetings with partner to review unbilled and AR inventory
Process narrative edits and time and cost adjustments
Aggregate, compile and summarize receipts and documentation for third party expenses to be billed to client
Preparation of client statements as requested, including timekeeper summaries / cover sheets illustrating total fees and total expenses incurred and/or billed
Upload LEDES invoices via e-billing hub and various e-billing websites, as necessary
Address internal and external inquiries in connection with billed and unbilled totals, payment status and matter history
Prioritize tasks to ensure invoices are distributed, mailed or e-billed timely
Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers
Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries
Participate in collections activities as needed, and identify and escalate deductions and/or collections issues
Maintain telephone, email and personal contact with clients, attorneys, and staff
Works closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections.
Works as requested on special projects, analysis and implementation of special billing requests Generates reports as needed by billing Partners/secretaries/client.
Observe confidentiality in all Firm and client matters
Other duties as they arise
Qualifications
2-5 years of years' experience in a billing role, preferably at a law firm.
Looking for service oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
Experience with Elite 3E software preferred.
Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows is desirable.
Advanced proficiency with Microsoft Excel and Microsoft Office Suite.
Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors.
High school diploma required.
Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:
Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success
Excel with clients - We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
Celebrate difference -We help each other to be at our best and believe our differences result in greater achievement
Act boldly - We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits.
This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.
**Principals only**
#LI-HYBRID #LI-AP1
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
We offer a range of tailored benefits and support, including healthcare, retirement planning and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.
Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.
If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.
Auto-ApplyAccount Services Representative
Account representative job in Leawood, KS
Job Description
A well-established Overland Park Company within the Collegiate Bookstore Market is looking to add to our Account Services Team. Experience in this market is highly desirable, but not a necessity. This fun, fast-paced environment is looking for hardworking and energetic people to join our team!
We are seeking the right individual to provide the highest quality of account services to external and internal customers, including but not limited to buyers, sales representatives, production artists, licensing, and the merchandising teams.
Requirements:
Strong Communication and Organization skills
Ability to multi-task and perform in a fast-paced environment.
Detail oriented
Comprehensive follow-through with the ability to document resolutions.
Creative problem solving
Intermediate level of MS Excel and MS Word
Database experience
Minimum 2 years - Account Services experience
Responsibilities:
Assist customers and reps in answering order status questions, resolve issues with art, or other related order issues
Set up business partners, graphic numbers and assist entering orders in the SAP database when needed
Issue credits when needed
Handle return authorization and damaged goods inquires
Coordinate with the art department to determine best graphic to meet the customer's needs
Work directly with the Licensing Team involving copy art and licensing approvals
We believe a complete benefit package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long-Term Care, 401K with Employer Match, PTO (including Paid Holidays), Event Tickets and Employee Discounts.
Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Account Representative
Account representative job in Lenexa, KS
:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
**Job Posting External**
**Job Duties**
+ Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
+ Develop existing accounts and seek new business.
+ Analyze opportunities, identify key personnel, and develop strong business relationships.
+ Consult and problem solve to enhance the Company's position in existing and target accounts.
+ Develop a territory management plan to maximize time with customers.
+ Develop sales strategies, proposals, and forecasts.
+ Develop and conduct product demonstrations and sales presentations.
+ Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
+ Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
**Minimum Qualifications**
+ Less than 2 years related experience
+ High school diploma or equivalent.
+ Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
**Preferred Qualifications**
+ Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
+ Knowledge of the entire sales process.
+ Strong communication, organizational, and time management skills.
+ Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
+ Intermittent computer skills including a working knowledge of Microsoft Office Suites.
+ Ability and willingness to work outside normal business hours to prepare for sales activities.
+ Ability to work in a team environment.
**Work Authorization:**
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
**Compensation and Benefits:**
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Account Service Representative
Account representative job in Kansas City, MO
IAT Insurance Group has an immediate opening for an Account Service Representative in our Kansas City, MO or Scottsdale, AZ location. This role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and outside banking personnel.
The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations.
Responsibilities:
Performs account reconciliation and maintains accounts and records for all billing
Monitors all customer and agency inquiries, resolving all problems efficiently and within the timeframe.
Responsible for handling initial letters and calls.
Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured's, agents, outside collection agencies, and law firms.
Verifies daily lockbox payment applications and works with outside banking contacts to make corrections as necessary.
Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks.
Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies.
Performs other ad-hoc duties as assigned.
Qualifications: Must Have:
High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or related industries.
Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing.
Must be able to work and feel comfortable on the phone, including outbound calls.
Accounting experience in the insurance industry is preferred.
Must be comfortable with change.
Must be detail oriented.
Must be able to work within a team environment.
Strong verbal and written communication skills are a must.
Preferred to Have:
Bilingual (Fluent in Spanish)
Prefer Degree in Business Administration, Accounting, Finance, or related degree.
Accounting experience is preferred.
Experience with Microsoft Excel and Outlook is preferred.
Our Culture IAT is the largest private, family-owned property and casualty insurer in the U.S. I
nsurance
A
nswers
T
ogether
is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify
Customer Service Teammate
Account representative job in Overland Park, KS
Job Description
TEXT "GOCARWASH" to 25000 to signup for an interview!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
Medical Billing Specialist
Account representative job in Kansas City, KS
GENERAL DESCRIPTION This position will primarily handle insurance claim submissions, payment posting, and researching claim rejects/denials. This position must have a thorough knowledge of government, commercial, HMO, PPO, and other types of insurance billing guidelines. ESSENTIAL JOB FUNCTIONS
Submits claims to government and commercial payers according to timely filing requirements.
Posts payments and remittance advices in appropriate database(s).
Tracks and collects aging accounts receivables.
Research claim denials & clearinghouse edits.
Completes requests for medical information and other related correspondence.
Identifies and analyzes open claims and corrects billing errors.
Re-submits claims to insurance carriers as appropriate.
Monitors all past due accounts for payment.
Contributes to a cohesive departmental unit.
Maintains regular and predictable attendance.
REQUIRED SKILLS
High School Diploma or GED
Excellent written and oral communication skills
Working knowledge of commercial and government insurance plans
1-2 years of previous medical billing experience
Basic knowledge of Microsoft Office
Medical terminology
Self-starter, team player, analytic & problem-solving abilities
PREFERRED SKILLS
Billing and/or coding education or certification
Personal experience with a disability
COMPETENCIES
Detail oriented.
Maintains HIPAA and other confidentiality requirements.
Remains flexible when faced with schedule changes, interruptions, or the need to deal with difficult situations.
Demonstrates personal integrity and sound judgement.
Works independently or as a team with little guidance.
Models professional attitude and demeanor.
Demonstrates sound time management and organization skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.
Billing Specialist
Account representative job in Shawnee, KS
At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.
In
Global Support
, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
Job Description
This role is based in our Shawnee, KS office.
As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable.
Responsibilities Include:
Process event orders within established guidelines while adhering to the department's goals and objectives.
Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
Respond to customer inquiries regarding billing issues.
Generate weekly sales reports for current events that are distributed to internal business groups.
Provide final event stats for month-end financials.
Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
Maintain excellent customer service internally and externally.
Adhere to general accounting practices where applicable.
Travel required.
Qualifications
Candidates should have the following background, skills, and qualities:
High School Graduate or Equivalent.
Knowledge of billing procedures.
Computer proficient in MS Excel, MSWord and other MS Office applications.
Strong attention to detail, goal oriented.
Able to work both independently and as an integral part of a team.
Ability to prioritize and manage multiple responsibilities.
Accounts Receivable knowledge/experience a plus.
Commitment to excellent customer service.
Excellent written and verbal communication abilities.
Additional Information
The pay range for this position is $18-22 / hour depending on experience.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our Benefits include:
Great community
: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact
: take up to four days per year to volunteer, with charity match funding available too
Career opportunity
: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out
: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits
, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing
support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition
for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here
.
This post will expire on 12/19/2025
Billing Representative
Account representative job in Overland Park, KS
The Billing Representative is responsible for processing all requests associated with premium receipts and funds transfer requests for brokered insurance products. Daily functions include, but are not limited to, data entry across various internal systems, maintaining accurate records, reconciling billing statements and client payments, and managing data across administrative systems and Excel spreadsheets.
Job Description Duties/Responsibilities
(The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.)
Application of multi-pay mode premiums (e.g., weekly, bi-weekly, semi-monthly, and monthly premium payments and payroll deductions) received from individuals and clients
Processing billing-related correspondence
Reconciling and auditing expected vs. actual payroll deductions; resolving any discrepancies
Processing requests for premium refunds, retroactive premium changes, invoice adjustments, and validating transaction accuracy in the system
Setting up and managing simplified billing (group bills) and handling related service requests
Processing changes in payment methods upon customer or client request
Communicating with carriers, office staff, agents, and customers via email, telephone, or mail to provide requested policy information
Tracking premium payments to ensure timely receipt, preventing coverage lapses, and notifying clients of missed deadlines
Qualifications
Bachelors degree in Business, Accounting, or Finance preferred
Familiarity with insurance industry concepts, practices, and procedures preferred
Proficient in Microsoft Office Suite (Excel, Word, Outlook); advanced Excel skills are required
Strong data reconciliation and organizational skills
Attention to detail and ability to work efficiently under deadline pressure
Not a remote/work-from-home position on a daily basis
Ability to multitask, prioritize, and manage time effectively
Ability to work in both team and independent environments
Strong interpersonal and communication skills (written and verbal)
Flexibility, adaptability, and self-motivation
Experience with Benefit Enrollment / Benefit Administration Systems is a plus
Working Place: Overland Park, Kansas, United States Company : 2025 June 12th Virtual Fair - Amerilife
Biller
Account representative job in Warrensburg, MO
Full-time Description
PURPOSE STATEMENT
This position is responsible for account resolution of assigned accounts once they have final billed until the balance becomes self-pay.
ESSENTIAL FUNCTIONS
Use AIDET when greeting patients/customers either on the phone or in person.
Assist patients/customers with the concerns and questions on all bills from WMMC and WMMC clinics, as assigned.
Trend claim denials, advises supervisor of trends in order to improve processes with the department.
Follow up on denials aggressively with focus on AR reduction. Initial and subsequent follow up should be based on payer turnaround time and contract requirements.
Complete the following duties daily, process late charges, correct claim rejections and maintain AR within current HARA benchmarks.
Demonstrates the ability to maintain the responsible AR with no more than 30% over 90 days.
All messages left before 330PM Monday through Friday must be returned with 2 hours.
Handle inquiries from patients/customers as needed after identification has been verified.
Assist co-workers as needed/requested.
Maintain a positive rapport with all customers.
Appropriately handles telephone and email communications.
Support the Medical Center's Mission/Vision/Philosophy positively.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
High school diploma or equivalent.
Previous medical billing/coding experience required.
Good understanding of medical insurance billing/coding.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
PHYSICAL/MENTAL REQUIREMENTS
Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to life and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.
Ability to travel 1% of the time, including flying and driving rental cars.
To accommodate travel, must be able to transport own suitcases and portable computer estimated at 25 pounds.
Billing Representative
Account representative job in Olathe, KS
SUMMARY DESCRIPTION The Billing Representative is responsible for submitting accurate primary and secondary insurance claims according to regulatory agencies and payer guideline; ensuring all implants and supplies are priced and billed accurately, following up on all pended accounts, ensuring contract amounts are correct for all charges entered and correcting rejected claims within electronic claims processing system.
RESPONSIBILITIES
Accurately bill CPT codes and implants per billing protocols.
Accurately calculate implant mark-up and reimbursement.
Submit timely and accurate primary and secondary insurance claims following agency and payer guidelines.
Perform accurate Time of Billing adjustments for procedures and implants based on the appropriate contract.
Manage unbilled cases
Verify and resolve all rejections in electronic claim clearinghouse.
Participate in any other business office functions as needed and at the direction of the Business Office Manager
KNOWLEDGE, SKILLS, and ABILITIES
1. Ability to take ownership and leads by example.
2. Ability to contribute in a cross-functional collaborative environment.
3. Ability to learn quickly and work independently.
4. Self-motivated with the attitude and ability to be successful as part of a team.
REQUIREMENTS
1. High School diploma of equivalent
2. Associate degree or equivalent from a two-year college or technical school preferred
3. Three-five years' experience in a medical office, hospital, outpatient surgery center or related field
4. Computer experience, Excel, Word, Medical Billing Software and applications
5. Working knowledge of medical terminology
Automotive Biller
Account representative job in Kansas City, MO
Job DescriptionAutomotive BillerKansas City, MO
Company: Oakes Auto Group
Type: Full Time
About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations.
Position Overview:
The Automotive Accountant will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment.
Key Responsibilities:
Accounting & Cost Analysis
Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency.
Maintain accounting records, reconcile accounts, and ensure financial integrity.
Assist with payoffs, invoices, and internal accounting processes for dealership transactions.
Billing & Invoicing
Generate accurate and timely invoices for vehicle sales, service, and parts.
Verify pricing, discounts, and taxes for accuracy and completeness.
Address and resolve billing discrepancies professionally.
Title & Registration Processing
Prepare and process title paperwork for sold vehicles and vehicle acquisitions.
Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations.
Track and maintain title records and MSOs for inventory.
Submit title applications to the DMV and follow up on any delays or issues.
Administrative Support
Maintain organized files of sales, payments, warranties, and related documents.
Support management with accurate reporting and record-keeping.
Collaborate with internal departments to ensure smooth operational flow.
Qualifications:
1+ years of automotive experience in accounting, billing, or title work.
Strong analytical skills and attention to detail.
Proficiency in accounting software and Microsoft Office Suite.
Excellent communication and organizational abilities.
Ability to prioritize tasks in a fast-paced, team-focused environment.
Valid driver's license and clean driving record.
Benefits:
Medical, Dental, and Vision Insurance
Competitive hourly rate
Health Savings Account (HSA) Option
401k with a company match
Paid time off
Paid major holidays
Sales and Service Discounts
Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Automotive Biller
Account representative job in Kansas City, MO
Automotive Biller Kansas City, MO
Company: Oakes Auto Group
Type: Full Time
About Us: Oakes Auto Group is a growing, reputable automotive dealership group dedicated to providing exceptional service and quality vehicles to our customers. We're looking for a detail-oriented Automotive Biller to join our team and help maintain accuracy and efficiency across our financial and title operations.
Position Overview:
The Automotive Accountant will oversee a combination of accounting, billing, and title responsibilities. This role is ideal for someone with a background in automotive accounting, title work, or billing who thrives in a fast-paced, team-oriented environment.
Key Responsibilities:
Accounting & Cost Analysis
Analyze costs related to vehicle sales, service, and parts to ensure accuracy and efficiency.
Maintain accounting records, reconcile accounts, and ensure financial integrity.
Assist with payoffs, invoices, and internal accounting processes for dealership transactions.
Billing & Invoicing
Generate accurate and timely invoices for vehicle sales, service, and parts.
Verify pricing, discounts, and taxes for accuracy and completeness.
Address and resolve billing discrepancies professionally.
Title & Registration Processing
Prepare and process title paperwork for sold vehicles and vehicle acquisitions.
Handle all payoffs, registrations, plate issuing, transfers, and dealer titles in compliance with state and dealership regulations.
Track and maintain title records and MSOs for inventory.
Submit title applications to the DMV and follow up on any delays or issues.
Administrative Support
Maintain organized files of sales, payments, warranties, and related documents.
Support management with accurate reporting and record-keeping.
Collaborate with internal departments to ensure smooth operational flow.
Qualifications:
1+ years of automotive experience in accounting, billing, or title work.
Strong analytical skills and attention to detail.
Proficiency in accounting software and Microsoft Office Suite.
Excellent communication and organizational abilities.
Ability to prioritize tasks in a fast-paced, team-focused environment.
Valid driver's license and clean driving record.
Benefits:
Medical, Dental, and Vision Insurance
Competitive hourly rate
Health Savings Account (HSA) Option
401k with a company match
Paid time off
Paid major holidays
Sales and Service Discounts
Oakes Auto Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCustomer Billing Specialist
Account representative job in Overland Park, KS
Job Title: Customer Billing Specialist
FLSA Status: Exempt
Reports To: Revenue Assurance Manager
The Customer Billing Specialist plays a critical role in ensuring accurate, timely, and customer-focused resolution of billing issues across Smart Warehousing's network. This role serves as the primary point of contact for customer billing inquiries submitted through ServiceNow, working cross-functionally with Operations, Accounting, Revenue Assurance, and Customer Success to research discrepancies, correct errors, and prevent recurrence. The ideal candidate combines customer service excellence with analytical precision and a strong understanding of 3PL billing logic, rate structures, and warehouse operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Billing Resolution:
Manage and resolve customer inquiries in CRM, including rate discrepancies, missing charges, and invoice disputes.
Research order and billing history in WMS & ERP and related systems to identify root causes of errors.
Communicate directly with customers and internal stakeholders to explain findings, corrections, and process improvements.
Document resolution steps, maintain ticket accuracy, and escalate recurring or complex issues to the Revenue Assurance Manager.
Billing Accuracy & Validation:
Compare billed amounts to rate cards, contracts, and warehouse activity (receiving, storage, handling, outbound).
Partner with Operations to verify service performance and with accounting to ensure corrections are processed timely.
Support monthly billing close by reviewing ticket trends and identifying accounts at risk of delayed billing.
Contribute to continuous improvement of billing templates, ServiceNow workflows, and internal audit processes.
Cross-Functional Collaboration:
Work with Customer Success to provide proactive communication to customers on billing adjustments or service failures.
Partner with Revenue Assurance and FP&A to monitor billing completeness and identify revenue leakage.
Collaborate with IT to troubleshoot or enhance data integrations between systems
“THE PERSON” | MINIMUM REQUIREMENTS
Bachelor's degree or equivalent combination of education and experience.
2+ years in billing, revenue assurance, customer success, or logistics operations, ideally within a 3PL or warehouse environment.
Strong working knowledge of Excel, NetSuite, and customer ticketing systems (ServiceNow experience preferred).
Ability to analyze data, identify trends, and explain financial outcomes clearly to both customers and internal teams.
Must be detail-oriented and disciplined in maintaining billing accuracy.
KEY ATTRIBUTES:
Has a combination of excellence, customer service excellence and analytical precision that has the ability to balance service recovery and financial integrity.
Strong understanding of 3PL billing logic, rate structures, and warehouse operations.
Excellent attention to detail, follow through, and written communication.
Proactive problem-solver who learns quickly and thrives in a fast-moving, cross-functional environment.
Organized multitasker who can manage several open billing cases simultaneously.
PHYSICAL OR MENTAL DEMANDS:
While performing the duties of this position the employee is regularly required to see, hear, talk, write, read, stand, walk, bend over, and be alert at all times. The employee is frequently required to use hands to type, handle or feel and reach with hands and arms. While infrequent, employee may need to visit warehouse locations in which employee may need to lift, push, and pull up to 20 pounds. The employee is occasionally required to sit, climb, balance, drive (vehicle), stoop, kneel, crouch and/or crawl.
Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.
Smart Warehousing LLC collects personal online information. To read our Privacy Policy, click here.
Auto-Apply