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  • Customer Service Representative

    American Cruise Lines 4.4company rating

    Account representative job in Sandy, UT

    American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees. Schedule and Benefits: Work Location: This position is based in Sandy, UT, and requires the ability to work on-site. Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability. Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k), Responsibilities: First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises. Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention. Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems. Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times. Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service. Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance. Qualifications: Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support. Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism. Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment. Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management. Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively. Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality. Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers. Who We're Looking For: If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
    $31k-36k yearly est. 1d ago
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  • Sales Representative

    Bartlett Roofing

    Account representative job in Sandy, UT

    Sales Representative / Project Manager Schedule: Hybrid (Field & Office Work) | Full-Time (40+ Hours Weekly) Compensation: Commission-Based + Paid Training Expected Earnings: $75,000 - $300,000+ Annually About Bartlett Roofing As we close out a strong year, we're gearing up for even more growth in 2026! New markets, new opportunities, and new leadership roles are opening as we continue building elite teams. If you're ready to start the new year with momentum, now's the time to join us. At Bartlett Roofing, we believe in continuous self-improvement. We provide high-quality roofing solutions while creating a work environment where every team member is inspired to grow both personally and professionally. That same mindset carries into how we serve our communities. When homeowners face uncertainty around their roof, our team steps in as a trusted resource - guiding them through the restoration process with ease, transparency, and genuine care. What Sets Us Apart Uncapped Commission - top reps earn $200K+ annually Paid Sales Training - get paid to learn Annual All-Inclusive Top Performers Trip - (Cancun, Cabo, Costa Rica, Jamaica) 401(k) with up to 3% match Medical, Dental & Vision Insurance Clear Path to Leadership in a company that's scaling fast A Winning Culture - supportive, competitive, and focused on growth What You'll Do Own the full sales cycle - from initial inspection to closing the deal Identify leads and generate new prospects (in-office & door-to-door) Knock on doors and offer free roof inspections Conduct roof inspections & represent clients at insurance adjuster meetings Educate homeowners about our services and the insurance claims process Thrive in a fast-paced, autonomous environment while maintaining clear, professional communication Accurately document all sales activities through our mobile tools and CRM Who Thrives Here 1-2 years of sales experience preferred Highly driven, confident, and self-motivated Great with people-able to build rapport quickly and communicate clearly Organized, detail-oriented, and tech-savvy Bilingual and/or insurance experience is a huge plus! We're Especially Interested If You've Worked In SDR, outside/inside sales, call centers, retail, customer service Construction, project management, former business owner/operator Solar sales, pest control, alarm sales, insurance, mortgage, real estate Apply Now! If you're ready to take control of your future, earn what you're worth, and grow with a company that rewards effort and ambition, we want to hear from you. #Pleasantgrove PandoLogic. Category:Sales, Keywords:Sales Representative, Location:Sandy, UT-84070
    $35k-60k yearly est. 1d ago
  • Customer Service Representative

    Asbury Automotive Group 4.0company rating

    Account representative job in Provo, UT

    Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive
    $28k-34k yearly est. 1d ago
  • Customer Experience Representative

    Action Target 4.0company rating

    Account representative job in Provo, UT

    Who is Action Target? Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing! What's in it for you? A pretty cool industry where you will get to work with and interact with some very unique and cool customers. Position works Monday through Friday, regular buisness hours Competitive wages. A chance to grow in a positive working environment with an outstanding team and make a difference! Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays. Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products. What will you be doing? The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions. Some of your day to day tasks: Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms. Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings What do you need to be able to do? 1-2 years customer service experience, preferably in a call center environment. Excellent communication skills are essential Must have a problem solving and continuous improvement mindset Consistent and punctual attendance is required Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
    $38k-53k yearly est. 1d ago
  • Customer Service Representative / Digital Key Operator

    Alphagraphics-Us403

    Account representative job in West Jordan, UT

    Benefits: 401(k) 401(k) matching Health insurance Paid time off BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US403 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics International, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees. *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $27k-35k yearly est. 1d ago
  • Call Center Customer Service Representative

    Russell Tobin 4.1company rating

    Account representative job in South Jordan, UT

    We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months - Contract-to-Hire 💲 Pay: $21.00-$22.00/hour Are you an experienced call center or customer service professional with an interest in financial services? We're hiring Account Representatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, problem-solving, and organizational skills Ability to navigate account systems and follow established procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Be Doing: Handle inbound client calls regarding account-related inquiries Deliver accurate, timely, and professional customer support Troubleshoot and resolve issues efficiently Maintain detailed and accurate documentation of all interactions Meet and exceed individual and team performance metrics 🌟 Why Join Us? Gain experience with a well-known financial institution Structured onboarding and ongoing training Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to continue growing your customer service career in financial services.
    $21-22 hourly 1d ago
  • BUSINESS SUPPORT REP

    Day Wireless Systems 4.2company rating

    Account representative job in Orem, UT

    The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical. Supervisory Responsibilities: N/A Essential Duties and Responsibilities: Generate outbound business development sales calls to prospective customers Identify and resolve problems in a timely manner Answer any inbound Sales call and assist customers with their needs Manage orders with correct pricing and product availability Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams Attends new product training as needed Develop and implement plans and strategies for quickly developing their Sales territory Articulate the value proposition of our products and services to convert prospects to customers Proven success in ability to close new business An understanding of radio concepts and a moderate understanding of general wireless technology Occasionally travel with other Sales Representatives on Sales calls Other duties as assigned Qualifications Required Experience: Business to business sales experience 1-2 years inside sales, customer service, telemarketing, or phone support experience Experience using Outlook, Excel, data base software, NetSuite is preferred Experience selling product or service over the phone Past experience in selling technical products is a plus Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
    $29k-34k yearly est. 2d ago
  • Customer Success Rep C

    Simco Electronics 4.1company rating

    Account representative job in Draper, UT

    Job Description The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence. Responsibilities and Duties Customer Relationship Management • Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction. • Foster strong relationships with valued customers, serving as a reliable and trusted service advisor. • Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services. • Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction. • Proactively identify potential issues and resolve them before escalation. Communication and Support • Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism. • Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system. • Effectively escalate customer requests to the appropriate internal personnel for swift resolution. Documentation and Organization • Accurately document all customer interactions, service requests, and status updates in the appropriate systems. • Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms. • Regularly review and update customer contact information to ensure accuracy. Reporting and Workflow Management • Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally. • Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback. Team Collaboration • Collaborate with internal teams to coordinate service workflows and ensure seamless communication. • Proactively share customer feedback and insights with the team to improve overall service quality. • Identify inefficiencies in service workflows and recommend actionable solutions to leadership. Skills and Competencies • Proficient in Microsoft Office applications (Word, Excel, Outlook). • Ability to guide, motivate, and develop team members. • Expertise in managing and resolving disputes effectively. • Flexible and creative problem-solving skills and a proactive, customer-focused mindset • Advanced communication skills with the ability to communicate clearly and effectively across different mediums. • Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively. • Comfort in presenting ideas and solutions to management and stakeholders. • Exceptional active listening skills and the ability to empathize with customers. • Time management and multitasking skills to handle multiple requests efficiently. • Build trust and rapport with both customers and internal teams. • Positive, solution-focused attitude with a commitment to accountability and self-improvement. • Friendly, courteous, and professional demeanor that fosters trust and loyalty. Qualifications • Associate degree or equivalent experience. • Minimum of 5 years of relevant customer service experience required. • Strong multitasking skills and ability to train and lead team members effectively. Physical Demands • Prolonged periods of sitting while working on a computer. • Occasional standing, bending, and other physical activities to support office or service-related tasks. • Repetitive hand movements associated with data entry and computer work. • Ability to lift and move up to 45 lbs. without assistance. Working Environment • Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas. • Minimal travel may be required for training or customer support activities
    $43k-58k yearly est. 31d ago
  • Senior Account and Client Specialist

    Ameritas 4.7company rating

    Account representative job in Sandy, UT

    Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding. This is a hybrid role working partially in-office (Sandy, UT) and partially from home. What you do: * Evaluate existing broker, customer and rep needs and make recommendations. * Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability. * Identify and resolve escalated issues and communicate to all stakeholders. * Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce. * Communicate with brokers and customers effectively on account information. * Be available to answer telephone calls as needed from brokers and customers. * Research service needs and problems, find innovative solutions, and communicate follow-up. * Interact and encourage members of a team to find a solution to client issues. * Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked. * Partner with internal departments to find solutions to difficult case issues. * Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities. What you bring: * Bachelor's Degree or equivalent Business, Communication, or related field experience required. * 2 years of related experience required. * Health insurance license required (or must obtain within 3 months of employment). * Willingness to travel up to 5% of the time. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution * Tuition Reimbursement and Assistance * Incentive Program Bonuses * Competitive Pay For your time: * Flexible Hybrid work * Thrive Days - Personal time off * Paid time off (PTO) For your health and well-being: * Health Benefits: Medical, Dental, Vision * Health Savings Account (HSA) with employer contribution * Well-being programs with financial rewards * Employee assistance program (EAP) For your professional growth: * Professional development programs * Leadership development programs * Employee resource groups * StrengthsFinder Program For your community: * Matching donations program * Paid volunteer time- 8 hours per month For your family: * Generous paid maternity leave and paternity leave * Fertility, surrogacy and adoption assistance * Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S.
    $62k-79k yearly est. 35d ago
  • Customer Success Development Representative (CSDR)

    Connecteam

    Account representative job in Salt Lake City, UT

    Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session Manage your pipeline in HubSpot CRM, keeping records accurate and up to date Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs Follow a structured outreach and call script while confidently handling basic questions and objections Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring High motivation, strong work ethic, and a willingness to learn Comfort speaking with customers over the phone and building rapport Strong communication skills and the ability to follow a script while sounding natural and confident Ability to understand customer needs and explain the value of onboarding in a clear, friendly way Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM A quick learner who thrives in a fast-paced startup environment Resilience and adaptability when handling objections or unresponsive customers No prior SaaS or sales experience required, we'll got you! Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. We get the job done. We're passionate, driven, and focused on delivering real value to our customers. We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: Medical, dental, vision coverage Paid time off for vacation, sick days. 401k Salary: $60,000 USD
    $60k yearly Auto-Apply 6d ago
  • Customer Success Live-Chat Representative

    Simplecitizen 4.2company rating

    Account representative job in Salt Lake City, UT

    Who We Are SimpleCitizen is a tech-based immigration company with a special focus on helping immigrants and their families with their Immigration journeys; we take innovative technological approaches to provide services that effectively meet their needs. SimpleCitizen has provided immigration support to thousands of immigrants, and their families, even in the midst of rapidly changing immigration policies. Since our founding in 2014, we've built a reputation of doing whatever it takes to help lawful immigrants to the United States obtain Permanent Residency, and Citizenship, at a fraction of the cost and time of traditional alternatives, while consistently providing a delightful customer experience evidenced by our world-class net promoter score. In 2020, SimpleCitizen was acquired by Fragomen-an AMLaw 100 law firm and leading immigration legal services provider in the United States and around the world. For nearly 70 years, Fragomen has been exclusively dedicated to providing immigration guidance and support. The Fragomen organization has a global footprint with over 50 offices worldwide in more than 170 countries. Fragomen's professionals are recognized as the world's preeminent immigration thought leaders in their respective jurisdictions. Opportunities to truly disrupt an industry are not that common, but this is one of them. In partnership with Fragomen, the stage is set for SimpleCitizen to transform the multi-billion-dollar immigration industry. We will win because of our uncompromising customer focus and our innovative approach to technology. To achieve this bold mission, we'll need the help of the best people in all aspects of our business. What we're looking for: We're seeking a dedicated, compassionate, and resourceful Customer Live Chat Representative to join our team. In this position, you will play an important role in helping to convert interested leads into customers and guiding current customers through navigating our innovative immigration form software. In addition to guiding customers through the customer experience, you are also tasked with helping our customers locate the legal information they need to accurately complete their immigration applications. Responsibilities: Act as the first point of contact for many SimpleCitizen customers; Provide prompt, courteous, and accurate live chat support to customers using SimpleCitizen's software to self-generate their immigration applications; Help customers navigate government websites to locate information that they can rely on while using our platform to draft their immigration paperwork; Answer customer inquiries regarding immigration requirements, procedures, and documentation in a compliant way; Aid potential customers in understanding how SimpleCitizen works, aligning their needs with potential solutions offered by the company; Help convert potential leads into customers by providing adequate information to help customers make purchasing decisions; Schedule phone and video call appointments with potential customers for senior members of the team; Troubleshoot technical issues related to the software and escalate complex issues to the appropriate parties; Maintain detailed and accurate records of customer interactions and transactions; and Contribute to the company's desire to continuously improve our services and software platform for the benefit of our customers and stakeholders. Qualifications and Skills: Very strong communication skills (both written and verbal). Spanish or Chinese language proficiency is a plus. Proficiency in using computers and navigating software applications Experience with VoIP phone systems, Google Suite, and Microsoft products are a plus. Ability to multitask and work efficiently in a fast-paced environment. Compassionate and patient demeanor with a genuine desire to help others. Previous experience in customer service or a similar role (preferred, but not required) Previous account executive and/or inbound sales experience (preferred, but not required) Knowledge of immigration procedures and forms (preferred, but not required - training will be provided). Benefits: Competitive salary: $50,000 - $55,000 per year Eligibility for quarterly bonuses based on performance, after probationary period Unlimited PTO Up to 14 Weeks Parental Leave Full Medical, Vision, Dental Benefits Hybrid work arrangements available, after probationary period Growth-Centered Work Environment
    $50k-55k yearly 60d+ ago
  • Claims & Customer Solutions Representative, 2 Year

    Deseret Mutual Benefits Administrators

    Account representative job in Salt Lake City, UT

    DMBA (Deseret Mutual Benefit Administrators) is a non-profit organization that administers benefits for companies owned or affiliated with The Church of Jesus Christ of Latter-day Saints. The Missionary Medical department is hiring a two-year Claims & Customer Solutions Representative. Join a mission-driven team that ensures missionaries and their families receive timely, accurate healthcare support. You'll combine compassionate service with precise claims work to protect participants from administrative burdens and keep care moving. You'll make thoughtful decisions on complex issues, with leadership guidance available when needed. Accuracy and efficiency are critical to meeting expectations for participants and internal stakeholders. Responsibilities * Process medical and dental claims accurately, including appeals and coordination of benefits. * Resolve billing notices and coordinate care with the Missionary Medical Nurse team. * Prevent collections activity for missionaries proactively. * Provide timely, professional support via phone, email, and in person. * Meet service-level standards for call response and resolution. * Document thoroughly and communicate clearly with stakeholders. * Manage plan payments, recoveries, receipts, and posting adjustments. * Partner with Accounting to identify overpayments and execute recoveries. * Contribute to special projects and cross-functional initiatives. Work Environment and Schedule Hybrid work environment based in Salt Lake Valley with remote flexibility. Team members split time between on-site and home office to support work/life balance and operational needs. Occasional in-person meetings or training may be required. Minimum Qualifications * High School Diploma or equivalent * Advanced knowledge of claims processing and health plan design * Strong judgment, problem-solving, and communication skills Preferred: * Familiarity with IT systems and project management * Broader healthcare operations knowledge (membership, medical management, provider contracting) * Professional verbal and written skills * Alignment with DMBA's mission to support missionaries What We Offer * Competitive pay * Rich medical, vision, and dental benefits with low premiums - one of the top health plans in Utah * Robust retirement planning: 401(k) company match, 8% Employer Discretionary Retirement Contribution (free money for retirement), life insurance, and onsite financial planners at no cost * Generous paid leave plan starting day one, your birthday off, additional sick leave, and 12 paid holidays * Award-winning wellness program with health coaching, ability to earn 3 extra days off annually, fun activities, and an onsite gym * Tuition reimbursement * Career development through company-sponsored programs and over 5,000 on-demand online training courses * Hybrid work schedules available depending on position * Employee Assistance Program
    $33k-51k yearly est. 12d ago
  • Travel customer representative

    True Adventure Travel

    Account representative job in West Jordan, UT

    Specializing in cruises, resorts, and theme park vacations, True Adventure Travel takes the guesswork out of travel planning. With trusted partnerships and personalized service, we help clients enjoy unforgettable journeys with ease. Our expert team tailors each trip to meet the unique interests and preferences of our clients, ensuring a seamless and enjoyable travel experience from start to finish. Role Description This is a part-time, remote role for a Travel Customer Representative. The Travel Customer Representative will provide exceptional customer service, support, and satisfaction by assisting clients with travel inquiries, bookings, and itinerary changes. Day-to-day tasks will include communicating with clients via phone, email, or chat to resolve issues, answer questions, and offer travel advice. Additionally, the representative will ensure a positive customer experience by maintaining thorough knowledge of travel destinations and services offered by True Adventure Travel. Qualifications Excellent Communication and Customer Experience skills Ability to work independently and remotely High school diploma or equivalent Previous experience in a customer service or travel-related role is a plus
    $33k-51k yearly est. 14d ago
  • Billing Specialist

    Jump 3.8company rating

    Account representative job in Draper, UT

    Title - Billing Operations Lead Reports To - Brock Beyer (Controller) About the Role We're looking for a Billing Specialist to help power Jump's next stage of growth by keeping our revenue operations running smoothly, accurately, and efficiently. You'll play a key role in managing the full billing lifecycle-from invoice creation and payment tracking to reconciliation and reporting-ensuring every customer interaction reflects Jump's commitment to clarity and trust. You'll partner closely with our Finance, Customer Success, and Revenue Operations teams to maintain the integrity of our billing systems, improve our processes, and support a best-in-class experience for both customers and internal teams. Billing Operations & Accuracy - Own the day-to-day billing process, ensuring invoices are issued correctly and on time. Track payments, manage collections, and reconcile accounts with precision and attention to detail. System Management & Process Improvement - Maintain and optimize billing tools, data flows, and integrations. Identify opportunities to automate and streamline recurring workflows-reducing manual effort and improving accuracy. Cross-Functional Collaboration - Work with Customer Success and Revenue Operations to support renewals, credits, and adjustments. Provide visibility into billing data that helps teams make better, faster decisions. Compliance & Reporting - Support financial reporting and month-end close activities by ensuring all transactions are recorded accurately. Uphold compliance with internal policies and external requirements. Build an Exceptional Company - Contribute to making Jump an exceptional place to work-where operational excellence underpins everything we do, and where every process reflects our values of transparency, accountability, and care for our customers. About You 3-5 years of experience in billing, revenue operations, or accounting-ideally in a high-growth SaaS environment You're detail-obsessed and operationally minded-you notice when numbers don't add up and love making processes cleaner, faster, and more reliable You thrive in fast-moving, unstructured environments and can bring order to ambiguity without adding unnecessary bureaucracy You're tech-savvy and comfortable working across modern finance and billing tools (Stripe, Rillet, Salesforce, etc.)-and excited to help improve them as we scale You care deeply about accuracy, customer trust, and building systems that make everyone's work easier You want to be part of an early-stage AI company that's modernizing how financial advisors and financial services firms operate You are compelled by Jump's mission, customers, and people You embody Jump's values of Velocity, Show Up, World Class, Direct/Kind/No Drama, and Day 1 What You've Done Owned and Scaled Billing Operations in SaaS - You've managed end-to-end billing processes in a high-growth SaaS or tech environment-owning invoicing, collections, reconciliation, and reporting with accuracy and speed. Implemented and Improved Billing Systems & Processes - You've worked with modern billing and finance tools (e.g., Stripe, Rillet, Salesforce) and helped refine or implement workflows that improved accuracy, automation, and scalability. Ensured Financial Accuracy & Compliance - You've maintained clean, audit-ready records and supported monthly closes, revenue recognition, and compliance with financial policies and controls. Partnered Cross-Functionally to Drive Clarity - You've worked closely with Finance, RevOps, and Customer Success teams to ensure billing aligns with contracts, renewals, and customer satisfaction-communicating clearly and proactively. Delivered at Startup Velocity - You've thrived in a fast-paced, dynamic environment-balancing precision with speed, and continuously improving systems as the company scales. Raised the Bar for Operational Excellence - You take pride in building processes that are efficient, transparent, and trusted-earning a reputation as someone who keeps things running seamlessly behind the scenes. About Jump Jump's mission is to empower financial advisors and their clients to thrive in the age of AI. Jump's primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump's product is expanding to include many other advisor workflows, as well as into other finserv verticals. Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney. Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump's team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere. Compensation $40K-60K Equity Medical, dental, vision benefits 401k available
    $40k-60k yearly Auto-Apply 60d+ ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account representative job in Salt Lake City, UT

    **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 15d ago
  • Sales Representative - Paid Relocation to Cincinnati - $2500 SIGN-ON BONUS

    Total Quality Logistics, Inc. 4.0company rating

    Account representative job in Orem, UT

    Country USA State Utah City Orem Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************ POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $50k-55k yearly 60d+ ago
  • Customer Success Representative

    Evo Pest Office 4.0company rating

    Account representative job in Orem, UT

    Benefits: 401(k) Health insurance Paid time off Come work with the highest-rated and fastest-growing Pest Control Company in the Midwest! We are looking for a qualified Customer Success Representative for our office in Orem, UT. We have full-time positions available. Your role is to provide quality sales and customer service via email, phone, and text to the thousands of customers in the Midwest. Must have strong attention to detail. Must have the ability to multitask and work in a fast-paced environment. Must be able to learn new systems and protocols on a computer, be tech-literate, and be adaptable to technology. Job Type: Full-time Pay: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: Employee discount health insurance, paid time off Responsibilities - Develop and maintain strong relationships with clients - Drive sales growth through account management strategies - Identify new business opportunities and lead generation - Negotiate contracts and close agreements to maximize profits - Collaborate with the sales team to achieve targets - Utilize Salesforce or similar CRM tools for account management - Conduct warm calling to prospective clients - Provide technical sales support to customers Experience - Proven experience in account management, sales, or related field - Strong communication and negotiation skills - Leadership abilities to drive results and motivate teams - Business development expertise to identify growth opportunities - Familiarity with market trends and competitor activities If you are a results-driven individual with a passion for sales and account management, we invite you to apply for this exciting opportunity. Compensation: $16.00 - $20.00 per hour Our Mission No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties Family-Owned. Family-Run. Family-First. At Evo Pest Control, we know what it means to be part of a family. As part of the Evo family we commit to doing whatever it takes to keep unwanted guests out of our customers' homes. That's why we offer a range of effective services to tackle existing pest problems and prevent future infestations before they start.
    $16-20 hourly Auto-Apply 60d+ ago
  • DME Biller - Salt Lake City, UT

    Home Caregivers Partnership LLC

    Account representative job in Salt Lake City, UT

    Red Rock Medical Supply is looking for a full-time Durable Medical Equipment Biller at our Salt Lake City Location! About Us We are a rapidly growing and fast-paced health care organization with a casual, yet professional environment that is patient and customer-focused. Our employees are not only our greatest asset, but they are also our best characteristic. Being a part of a small business means being a part of an employee-centered community that strives to offer work-life balance and an enjoyable atmosphere. If you are ready to be more than a number and for your work to make a difference, Red Rock Medical Supply may be right for you. Job Description A billing specialist is responsible for assisting in collecting, posting, and managing account payments. He/she will proactively initiate and conduct collection activity on all accounts, working closely with staff regarding the release and delivery of new orders, payment status, and collection efforts. He/she will work continuously to reduce aging receivables. Billing Specialist Duties: Performs all billing entry operations. Posts payments to customer accounts. Manages 3rd party and private pay aging accounts efficiently. Researches 3rd party discrepancies in a timely manner. Processes, reviews, and sends out monthly statements efficiently. Answers all incoming calls related to billing issues. Resolves all billing issues or forwards to appropriate authority as needed. Makes collection calls for outstanding invoices. Works with staff in diagnosing problems to develop solutions to increase productivity. Maintains the strictest confidentiality adhering to all HIPPA Guidelines & Regulations. Performs other duties and responsibilities as required and/or assigned. Qualifications: Ability to work independently. Detail-oriented. Able to multi-task and meet deadlines. Can communicate effectively with clients. Our Benefits Generous Paid Time-Off plan. Health, Dental & Vision insurance as well as Life, AD&D, and Short-term Disability options. Vast network of people, information, and resources to help you achieve your professional goals. Equal Employment Opportunity Red Rock Medical Supply is an equal opportunity employer. Red Rock Medical Supply prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Specialized Billing

    Reladyne 4.2company rating

    Account representative job in Midvale, UT

    RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and growth. $23 - $24/HR Starting wage! We're looking for a Specialized Biller to support accurate and timely billing by creating invoices and credit memos, issuing them to customers through multiple channels, and ensuring customer billing records are properly maintained. Why RelaDyne? Full benefits (medical, dental, vision, life, 401k + match, HSA) Generous PTO, holidays, and wellness incentives Career growth opportunities with a company that invests in its people Collaborative culture where your work has a direct impact Essential Duties and Responsibilities: Process daily sales orders and invoices for lubricant, fuel, and Cardlock customers. Prepare, issue, and distribute customer invoices and monthly statements. Process credit memos and maintain accurate customer billing and master records. Enter invoices into customer billing portals and submit invoices via EDI. Review open sales orders to ensure billing accuracy and completeness. Handle and balance daily cash transactions. Enter and manage RelaDyne fuel cards in billing systems. Scan and maintain fuel bills of lading and billing documentation electronically. Provide customer service support by answering phones and assisting customers with billing inquiries. Additional Responsibilities: Follow established billing SOPs and ensure all required billing data is entered accurately. Reconcile prior billing activity, including cash and payment receipts. Support sales order entry and verify accuracy of data entered. Assist Fuel Operations with pricing updates and order coordination. Process checks and prepare deposit documentation. Support specialized customer billing processes as needed. Knowledge, Skills and Abilities: Strong organizational skills with the ability to manage multiple invoices and deadlines. High level of computer proficiency and ability to work in multiple billing systems. Strong attention to detail and accuracy. Effective communication and customer service skills. Ability to work independently and as part of a team. At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability. Know Your Rights: Workplace Discrimination is Illegal - (click for more information) Equal Opportunity Employer/Disability/Veterans RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
    $23-24 hourly 1d ago
  • RCM Biller-In Person

    Platinum Dental Services

    Account representative job in American Fork, UT

    Join Platinum Dental Services as an RCM Biller - Be the Expert Behind Every Paid Claim! Why You'll Love Working with Us: Comprehensive Health Insurance - Medical, Dental, and Vision (for full-time employees working 30+ hours/week) 401K Plan - With a 3% company match to support your long-term financial goals Paid Time Off - 1 week of PTO to help you recharge Paid Holidays - 6 paid holidays per year Bonus Opportunities - Rewarding your accuracy and consistency in claims resolution Schedule: Monday - Friday (on-site only - not a remote position) About the Role: Revenue Cycle Management Biller (Insurance Claims Focus) Platinum Dental Services is seeking a detail-driven and tenacious RCM Biller to join our insurance team. This position is centered around working outstanding insurance claims and posting insurance-generated revenue. You'll be the financial engine behind accurate collections, clean ledgers, and closed claims. If you thrive in claim resolution, understand the urgency of AR follow-up, and enjoy solving complex billing puzzles- this is the role for you. Why Platinum Dental Services? At Platinum, we don't just fill roles-we build careers. We're a fast-paced, goal-oriented support organization that gives you the resources and support to grow your billing expertise, improve your accounting skills, and make a real difference for the dental practices we serve. This is an opportunity to master dental RCM processes and build a long-term future in healthcare accounting. Ready to take your claims skills to the next level? Apply now and help drive success- one claim at a time Requirements Your Key Responsibilities Will Include: Claim Follow-Up: Aggressively work aged and denied claims by identifying issues, appealing denials, and ensuring timely resubmission when needed. Account Analysis: Review and reconcile outstanding balances and EOBs to ensure proper insurance adjudication. Insurance Payment Posting: Accurately post insurance payments and adjustments to patient accounts in accordance with insurance contracting. Documentation & Notation: Maintain detailed notes in the practice management system to track claim status, communication, and resolutions. Collaboration: Communicate with dental offices, providers, and insurance companies to obtain necessary documentation or clarify billing details. What We're Looking For: Strong Experience in Insurance Claims Resolution (dental preferred, medical accepted) Proficiency in Reading EOBs and accurately identifying discrepancies in patient account balances. Excellent Problem-Solving and Critical Thinking Skills Strong Attention to Detail and a commitment to clean account management Clear and Professional Communication Skills - both written and verbal Ability to Stay Organized While Managing Multiple Insurance Carrier Claims across 40+ offices. Salary Description $18-$20/hour
    $18-20 hourly 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Millcreek, UT?

The average account representative in Millcreek, UT earns between $28,000 and $53,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Millcreek, UT

$38,000

What are the biggest employers of Account Representatives in Millcreek, UT?

The biggest employers of Account Representatives in Millcreek, UT are:
  1. CAI
  2. HD Supply
  3. Neurosurgical Associates
  4. Med One Group
  5. Cintas
  6. Cinthya Molina-State Farm Agent
  7. Cui Agency
  8. Curtis Hansen-State Farm Agent
  9. Juan Amoros-State Farm Agent
  10. Justin Englebright-State Farm Agent
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