Customer Service Representative
Account representative job in Edwardsville, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Service Representative (Hiring Immediately)
Account representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Account Representative
Account representative job in Saint Louis, MO
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts.
Interested Candidates should contact Lee Douglas at ************ or email a current resume to ******************
This job will have the following responsibilities:
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications & Requirements:
High School Diploma - Associates Degree Preferred
2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
#JDP
Billing Analyst
Account representative job in Saint Louis, MO
Responsible for providing technical support and assisting in developing and implementing related to 3rd party billing systems (CSG).
Analyze systems for ongoing performance improvements at user and system levels.
May perform software testing, documentation and provide training.
Intelligence Collector - 35M Human Intelligence Collector
Account representative job in Saint Louis, MO
35M Human Intelligence Collector
As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents.
Bonuses up to $20K
Requirements
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
Testing & Certifications
23 Nationally Recognized Certifications Available
10 weeks of Basic Training
20 weeks of Advanced Individual Training
95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only)
101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above
36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language
Skills You'll Learn
Intelligence Collection
Debriefing & Interrogation
Intelligence Gathering & Analysis
More To Consider
The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
About Our Organization:
The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Part Time Positions.
***Click apply for an Interview***
Account Services Representative
Account representative job in Union, MO
Job Details Union, MO Full Time Retail BankingDescription
We have a great opportunity for an energetic, motivated, community-oriented individual interested in joining the UBU team as Account Services Representative.
Responsibilities include promoting business for the Bank by delivering an excellent customer service experience to our existing clients and to potential clients.
Essential Duties:
Assist customers with opening new accounts such as Checking, Savings, Certificates, IRA's, Safe Deposit Box, ATM/Debit/Gift Cards and providing assistance regarding account information.
Perform account maintenance of all deposit accounts.
In depth knowledge of all products offered (ex: Internet Banking, Bill Pay)
Answer inquiries from customers regarding balancing check books, account information.
Cross selling all products. (Internet Banking, Mobile Banking, Mobile Capture, Bill Pay, My Business Banking, Merchant Capture and any other product the bank may offer)
Process returned mail, check orders and address changes.
Maintenance of Safe Deposit Box. (Drilling, sending out notices, past dues, and swapping keys).
Maintain and update customer information into 360View (CRM).
Address and resolve customer issues in a timely manner.
Participate in promotional events and campaigns. If goals are given-expected to meet them.
Attend monthly department meetings to discuss changes.
UBU offers comprehensive benefits package and perks: paid time off; paid childbirth/parental leave; health, vision, dental, life insurance; employee assistance program; 401K plan; professional development opportunities; gym reimbursement; monthly lunch n learn program; volunteer opportunities; work-life balance; and more.
Qualifications
What Makes You Stand Out: The ideal candidate has exceptional customer service skills; detail oriented; ability to communicate effectively (oral and in writing); ability to organize and prioritize to meet deadlines; previous banking experience preferred.
Our UNITED Core Values will tell you who we are:
U - Understanding (because UNDERSTANDING the needs and views of others leads to effective communication and respect).
N - Neighborly (because being NEIGHBORLY and serving our community is essential to our success).
I - Integrity (because having INTEGRITY builds trustworthy relationships).
T - Teamwork (because when we work and adapt as a TEAM we can outperform our competition).
E - Energy (because working in an ENERGETIC environment makes work fun).
D - Dependability (because being DEPENDABLE helps us achieve our goals and promotes accountability).
United Bank of Union is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
FDIC Member
Billing Coordinator (Legal) - St. Louis
Account representative job in Saint Louis, MO
Job DescriptionBilling Coordinator (3 Openings) - Denver, Kansas City, St. Louis (Clayton), or Dallas | Hybrid
Direct Counsel is representing an Am Law 100 firm seeking three Billing Coordinators to join its growing finance team. These positions are open in the firm's Denver, Kansas City, St. Louis (Clayton), and Dallas offices, offering a hybrid work schedule. The firm is expanding its department following internal restructuring and is seeking detail-oriented, high-performing professionals with strong legal billing experience in a large law firm environment.
Position Overview
The Billing Coordinator will be responsible for managing high-volume billing processes for a designated group of attorneys, handling approximately 700-1,000 prebills per billing cycle and supporting 25-30 billing attorneys. This role requires precision, professionalism, and a commitment to accuracy and timeliness in all aspects of the billing cycle.
Key Responsibilities
Prepare, edit, and finalize monthly prebills and invoices in compliance with client billing guidelines.
Coordinate with attorneys and administrative staff to ensure accurate time entry and prompt billing.
Submit electronic invoices through various e-billing platforms and monitor approvals.
Research and resolve billing discrepancies, ensuring adherence to firm and client requirements.
Collaborate with the finance team to streamline billing workflows and improve efficiency.
Maintain detailed billing records and produce periodic reports as needed.
Qualifications
Minimum 3 years of legal billing experience in a large law firm setting is required.
Experience supporting 25-30 attorneys and managing 700-1,000 prebills per billing cycle.
Proficiency with Elite 3E, Aderant, or similar legal billing software.
Strong attention to detail, organization, and accuracy in a fast-paced, deadline-driven environment.
Excellent communication and problem-solving skills.
Demonstrated longevity in previous roles - the firm values candidates seeking long-term career stability.
Compensation & Benefits
Salary Range: $60,000 - $90,000 (higher end for top performers).
Competitive benefits package including medical, dental, vision, life insurance, 401(k) with matching, paid time off, and hybrid work flexibility.
Collections/Billing Clerk - Part-time
Account representative job in Union, MO
Job Description
NATURE OF WORK
Under general supervision provides customer service and assistance to taxpayers in person and over the phones; collects and processes electronic, mailed in, and in person tax payments; documents all payments received.
ESSENTIAL FUNCTIONS:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Provides customer service in person. Collects current and delinquent taxes, to include merchant, personal property, levee, and real estate taxes; enters payments into computer system; prepares copies of receipts and unpaid bills; verifies taxpayers' current address and updates database as needed determines tax free eligibility and issues no tax cards as appropriate
Issues Merchant licenses and Auctioneer licenses.
Answers phones; responds to questions from taxpayers, loan and title companies, and other outside agencies; provides information about taxes to taxpayers
Opens and sorts mail; verifies sender addresses and processes payments received.
Balances cash drawers daily; runs credit reports; documents amount in each drawer and compares to receipts; prepares deposits slips.
Orders and maintains office supplies; schedules office equipment maintenance; creates purchase orders for vendors.
Files bankruptcy paperwork with the U.S. Courts; makes payments when funds are received; issues bankruptcy waivers
Responds to inquiries from staff, taxpayers, and other agencies.
Performs other duties as assigned.
WORKING ENVIRONMENT / PHYSICAL DEMANDS:
Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds.
EMPLOYMENT STANDARDS:
High School Diploma or GED equivalent; AND two (2) years of general accounting or bookkeeping experience.
Depending on area of assignment, a valid Driver's License, Notary Public License, and/or other specialized certifications may be required.
Must be bonded by the state of Missouri.
KNOWLEDGE AND SKILLS REQUIRED:
Knowledge of:
Missouri State statutes.
Modern office practices and procedures.
Accounting principles and practices.
Customer service and telephone etiquette and practices.
County and department policies and procedures.
Skills in:
Communicating clearly both verbally and in writing.
Maintaining accurate records and filing systems.
Establishing and maintaining effective working relationships.
Completing mathematical calculations.
Operating a computer including standard software, and some specialized software.
Utilizing standard office equipment.
Handling and documenting money with accuracy.
Collections/Billing Clerk - Part-time
Account representative job in Union, MO
NATURE OF WORK
Under general supervision provides customer service and assistance to taxpayers in person and over the phones; collects and processes electronic, mailed in, and in person tax payments; documents all payments received.
ESSENTIAL FUNCTIONS:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Provides customer service in person. Collects current and delinquent taxes, to include merchant, personal property, levee, and real estate taxes; enters payments into computer system; prepares copies of receipts and unpaid bills; verifies taxpayers' current address and updates database as needed determines tax free eligibility and issues no tax cards as appropriate
Issues Merchant licenses and Auctioneer licenses.
Answers phones; responds to questions from taxpayers, loan and title companies, and other outside agencies; provides information about taxes to taxpayers
Opens and sorts mail; verifies sender addresses and processes payments received.
Balances cash drawers daily; runs credit reports; documents amount in each drawer and compares to receipts; prepares deposits slips.
Orders and maintains office supplies; schedules office equipment maintenance; creates purchase orders for vendors.
Files bankruptcy paperwork with the U.S. Courts; makes payments when funds are received; issues bankruptcy waivers
Responds to inquiries from staff, taxpayers, and other agencies.
Performs other duties as assigned.
WORKING ENVIRONMENT / PHYSICAL DEMANDS:
Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds.
EMPLOYMENT STANDARDS:
High School Diploma or GED equivalent; AND two (2) years of general accounting or bookkeeping experience.
Depending on area of assignment, a valid Driver's License, Notary Public License, and/or other specialized certifications may be required.
Must be bonded by the state of Missouri.
KNOWLEDGE AND SKILLS REQUIRED:
Knowledge of:
Missouri State statutes.
Modern office practices and procedures.
Accounting principles and practices.
Customer service and telephone etiquette and practices.
County and department policies and procedures.
Skills in:
Communicating clearly both verbally and in writing.
Maintaining accurate records and filing systems.
Establishing and maintaining effective working relationships.
Completing mathematical calculations.
Operating a computer including standard software, and some specialized software.
Utilizing standard office equipment.
Handling and documenting money with accuracy.
Auto-ApplyBilling Representative
Account representative job in Alton, IL
We are seeking a detail-oriented, customer-focused Billing Representative to support our billing team. This role involves managing billing queues, resolving minor discrepancies, assisting staff and providers with routine billing questions, and supporting smooth clinic operations. This position is ideal for someone with some billing or healthcare office experience who wants to contribute in a fast-paced, team-oriented environment.
Billing Representative Essential Responsibilities (other duties may be assigned):
Manage and monitor daily billing queues to ensure timely follow-up
Respond to incoming billing-related phone calls from patients and providers
Research and resolve minor billing discrepancies
Assist with patient account reviews and follow-up on outstanding balances
Work collaboratively with clinic staff and providers to answer routine billing questions
Cross-train in clinic administrative tasks as needed
Escalate complex billing issues to senior staff
Maintain accurate records of billing communications and activities
Provide excellent customer service in all interactions
Billing Representative Required Skills and Experience:
High school diploma or equivalent required
1+ years of billing or healthcare office experience preferred
Strong attention to detail and organizational skills
Good verbal and written communication skills
Ability to manage multiple tasks and prioritize effectively
Comfortable using computer software, including Microsoft Office (Word, Excel, Outlook)
Friendly, professional, and customer-service oriented
Billing Representative Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Sit, talk, hear, and use hands to write, type, or operate office equipment
Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
Perform repetitive motions, including reaching overhead and typing
Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
Maintain peripheral vision, depth perception, and focus adjustments
Billing Representative Benefits Offered:
Health Insurance (Single & Family plans available)
Life Insurance
Disability Insurance
401(k) Plan with Company Match
Employee Discount Program
Paid Time Off (PTO)
Paid Holidays
Billing Specialist
Account representative job in Chesterfield, MO
Soleo Health is seeking a Billing Specialist to support our Specialty Infusion Pharmacy in Chesterfield, MO. Join us in Simplifying Complex Care!
Home infusion experience required and must work Monday-Friday 8a-4:30p Eastern at our Chesterfield office as needed.
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, and Vision Insurance Plans
Company Paid Disability and Basic Life Insurance
HSA and FSA (including dependent care) Options
Education Assistance Program
The Position:
The Billing Specialist will primarily be responsible for insurance and self-pay billing, excluding Medicare. This role is also responsible for submitting electronic and paper claims. Follows up with clearing house vendors on accepted and working rejections. Responsibilities include:
Preparation of accurate medical claims based on contracted agreements for services to various payers (e.g. Commercial Payers, Government Payers, Employer/ Institutional Payers).
Reviewing and identifying claims pricing discrepancies based on updates/changes to fee schedules.
Creates and submits secondary electronic pharmacy and medical claims in a timely manner.
Billing of manufacturer copays, which includes entering the necessary information into portal or billing via paper at time of initial billing.
Monitors billing requirements pursuant to contracts with third party payers or government programs.
Answer insurance/billing questions from branch staff and help educate.
Review information from electronic medical records in patient account (IE: auth, benefit verification, orders, accounts receivable, etc.) to ensure preparation and submission of clean claims.
Perform routine revenue review of claims billed within the current month.
Answering incoming calls and triage if necessary.
Create claim batches and process them via electronic submission.
Manually process any claims that are not eligible for electronic billing. Identify any claims that need attention, make corrections, and resubmit.
Ensure coding to the highest level of specificity and for maximum reimbursement by third party payers.
Daily review and follow up of unbilled delivery tickets in billing review and ready to bill queues.
Accurately notate patient accounts to reflect all actions made including marginal, split claim notes, missing COGS, etc.
Coordinates with the pharmacy team daily to ensure any PBM issues are addressed and resolved, accepted into revenue and billed timely.
Effectively utilize time and resources to meet performance goals.
Provides exceptional Customer service to internal and external customers.
Ensures compliance with federal, state, and local governments, third party contracts, and company policies.
Monitoring the unbilled-pending invoices queues and communicate to the branch on missing or needed documents or information.
Maintain current knowledge of departmental and organizational policies.
Schedule:
Monday-Friday 8a-4:30p Eastern in Chesterfield as needed
Requirements
Home infusion experience required.
High School Diploma or equivalent. 1+ years' experience in medical billing preferred.
Knowledge of HCPC coding and medical terminology.
Experience providing customer service to internal and external customers.
Must be dependable. Excellent phone and email communication skills.
Working knowledge of ICD10, CPT, NCCI; must be familiar with modifier application and standard billing regulations.
The ideal candidate will have experience with infusion and specialty pharmacy billing
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: billing, accounts receivable, now hiring, hiring immediately, representative
Billing Specialist-Days
Account representative job in Granite City, IL
Job Description
We are Gateway Regional Medical Center
Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.
Position Overview:
Billing Specialists are responsible for reviewing and contacting patients for prior balances. Review insurance eligibility to make sure claims are sent to the appropriate payer. Monitoring outstanding accounts and reviewing for accuracy and completeness. Completed timely and accurate billing for designated payer class ensuring all claims are submitted within the two day benchmark of receipt. Monitors outstanding accounts and works denied claims. Completes Refunds. Understands edits and reports. Receives and answers billing related inquiries. Completes other tasks as assigned by Manager.
Specifics:
-Position: Billing Specialist
-Department: Business Office
-Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040 * Not Remote*
-Position Status: Full-time
-Work Schedule: Days, 40hrs/wk Monday-Friday
Education Qualifications:
Required: High School Graduate or equivalent
Experience Qualifications:
Minimum 2-years Medicaid billing experience in an acute care facility
Working knowledge of Common Procedural Terminology (CPT) and ICD10 Codes
Working knowledge of Federal, State, and Commercial billing guidelines
Ability to handle multiple tasks simultaneously and concentrate in a busy environment
Ability to use common computer system and business software
Company Benefits:
Competitive salary and performance-based incentives
Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available
Retirement savings plan with employer matching
Vacation time and holiday pay
Shift differentials
Supportive and inclusive work environment
Pay Range:
The pay range for this position is $16.20 - 24.30 per hour.
Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
Pre-Sales Screener Representative - Fenton
Account representative job in Fenton, MO
CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and bonus potential!
Reporting to the Pre-Sales Screener Manager, this position is responsible for:
Gathering key information from prospective customers and supporting their transition to the Sales team.
Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
Maintaining current knowledge of products and services offered.
Other tasks as assigned.
Pay Rate and Benefits for Pre-Sales Screener Representative:
$15/hour, plus performance bonus! (Average ~$18/hour)
Group Insurance (Medical, Dental, Vision, Life, etc.).
401k with Employer Match.
Paid Time Off at 6 months.
Discounted CarShield policies.
Discounted Tuition at Lindenwood University.
Professional development opportunities.
Basketball, and other recreation available on-site.
Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
And more!
Requirements:
Requirements for Pre-Sales Screener Representative:
Ability to work fully on-site.
Strong attention to detail and the ability to follow directions.
Ability to present oneself well over the phone.
Excellent customer service skills.
Strong communication skills.
Highly coachable.
Ability to effectively multi-task.
Willingness to work 1-2 Saturday(s) per month.
Experience in a call center a plus (training will be provided).
Basic computer and typing skills.
Bilingual (English/Spanish) a plus.
Compensation details: 15-25 Hourly Wage
PIc65d5e5b079d-31181-38968961
Billing Specialist
Account representative job in Saint Louis, MO
Job DescriptionDescription:
We are seeking a highly skilled and detail-oriented Billing Specialist with expertise in insurance billing within the skilled nursing or long-term care setting. The ideal candidate will have hands-on experience managing claims for various types of insurance, including Medicare, Medicaid, private insurance, and Managed Care plans, while ensuring compliance with industry regulations. This role is essential for ensuring accurate billing, timely reimbursement, and efficient handling of claims to support the financial health of the skilled nursing facility.
Key Responsibilities:
Submit, track, and follow up on insurance claims for skilled nursing services to various insurers, including Medicare, Medicaid, Managed Care plans, and private insurance.
Review patient information, verify eligibility, and ensure proper documentation is in place for all claims submissions.
Ensure accurate coding of services using appropriate ICD-10, CPT, and HCPCS codes specific to skilled nursing care.
Work closely with healthcare providers and clinical staff to ensure that billing documentation reflects accurate and appropriate services rendered.
Respond to and resolve insurance claim denials, rejections, and underpayments in a timely manner, ensuring prompt follow-up and appeal submissions when necessary.
Communicate effectively with insurance representatives, patients, and families to resolve billing-related issues.
Monitor and maintain aging reports for outstanding claims and ensure prompt resolution to minimize delays in reimbursement.
Ensure compliance with Medicare/Medicaid billing requirements, regulatory standards, and facility-specific protocols.
Reconcile accounts, process patient statements, and maintain billing records in accordance with company policy and HIPAA regulations.
Collaborate with the finance team to provide insights on billing trends, revenue cycle management, and financial reporting.
Stay current on changes in billing regulations, including updates related to Medicare, Medicaid, and Managed Care plans.
Maintain strict confidentiality of patient and financial information as required by HIPAA and other regulatory standards.
Requirements:
Proven experience as a Billing Specialist, specifically in a skilled nursing, long-term care, or similar healthcare setting.
Knowledge of insurance verification, coding, and claims submission specific to skilled nursing, including Medicare, Medicaid, and Managed Care.
Familiarity with skilled nursing billing procedures, including SNF-specific regulations and reimbursement methodologies (e.g., RUGs, PDPM).
Proficient in ICD-10, CPT, and HCPCS coding for skilled nursing services.
Knowledge of healthcare compliance regulations and HIPAA requirements.
Proficiency in Microsoft Office Suite
High school diploma or general education degree (GED) is required; certification in medical billing (e.g., CBCS, CPB) preferred.
Our Commitment to You - Executive Benefits at Chapters Living:
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Flexible Spending Accounts (FSA/HSA/Dependent Care)
Employee Assistance Program (EAP) when enrolled in medical plan
Generous Paid Time Off Package
Benefits start the first of the month following your hire date!
Invoice Specialist
Account representative job in Saint Louis, MO
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
Overhead Door Company of St. Louisâ„¢, a DH Pace Company, Inc. is seeking to hire an Invoice Specialist in St. Louis, MO! This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions, such as researching billing history, posting invoices, preparing, and validating billing feeds, performing analysis to determine data errors, and leading the corrections of the data prior to invoicing clients.
Job Responsibilities:
Ensures excellent customer service through fast and accurate processing of service, communication and coordinating with other departments to resolve inquiries.
May mentor or give direction to team members and provide training on best practices.
Coordinate with operations team to review Special Pricing Agreement for updates.
Track jobs for billing balance and monthly cutoff billing dates, ensuring they are met.
Review and analyze monthly reports to identify potential errors and trends; take action to resolve as appropriate.
Handle internal and external escalations as necessary.
Ability to work overtime as required.
Other duties as may be assigned.
Job Requirements:
Expert attention to detail and great customer service skills.
Comfortable working independently and with a team.
Prioritize tasks and possess strong analytical skills.
Ability to multi-task and work efficiently in a fast-paced environment.
Strong Microsoft Office and computer skills.
Excellent communication skills.
Previous billing experience.
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Specialist Billing
Account representative job in East Alton, IL
**Discover a more connected career** A successful Billing Specialist shall coordinate with billing personnel, project supervisors, and project analysts, and customer to set up, maintain, report, invoice, and closeout multiple projects. Organize and develop the materials/labor units from new Purchase Orders into a job/contract for our billing system. Manage lien waivers, permits, and material reconciliation as required for closeout packages. Communicate with ECC customers on progress, closeout, and accounts receivable related items. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of word processing and spreadsheet software with emphasis on Microsoft and/or Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.
IND1
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Completion of high-level tasks in support of an assigned department/project
+ Receive, organize, file, and maintain documents and/or data for an assigned department/project
+ Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project
+ Read, interpret, and input data in support of an assigned department/project
**What you'll need**
+ 2 years of related work experience
+ Proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)
+ Excellent Customer Service skills and strong English language skills both oral and written
+ Authorized to work in the United States
+ Successful completion of pre-employment drug screen, background, and motor vehicle record check
**Why grow your career with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Call Collection Specialist
Account representative job in Fairview Heights, IL
We are seeking a motivated and organized Call Collection Specialist to manage past-due accounts within our rent-to-own tire and wheel business. The specialist will actively contact customers to arrange payments, negotiate solutions, and coordinate merchandise returns while ensuring adherence to company policies and maintaining high levels of customer satisfaction. This is an office-based role with no field visits required.
Key Responsibilities:
Customer Contact & Collections:
Proactively contact past-due customers via phone to arrange payments, resolve delinquencies, or coordinate merchandise returns.
Negotiate payment plans and work toward mutually beneficial resolutions while following company policies and compliance guidelines.
Handle customer inquiries and provide clear, professional, and empathetic communication.
Escalate complex or sensitive customer issues to the Account Management Supervisor as needed.
Account Management & Reporting:
Maintain accurate records of customer interactions, payment arrangements, and account activity in the company CRM system.
Monitor account status and provide feedback to supervisors regarding trends, challenges, and opportunities for improvement.
Follow up consistently to ensure past-due accounts are managed effectively and collection goals are met.
Operational Compliance:
Adhere to all company policies, procedures, and regulatory requirements, including federal and state debt collection laws (e.g., FDCPA).
Support team initiatives to improve efficiency, collections processes, and customer outcomes.
Performance Goals:
Achieve or exceed individual collection targets.
Maintain high standards of customer service and professionalism in every interaction.
Contribute to a productive and collaborative team environment.
Qualifications:Experience:
1-2 years of experience in collections, account management, or customer service, preferably in a rent-to-own, retail, or financial services environment.
Skills:
Strong communication and negotiation skills.
Ability to handle challenging customer interactions with professionalism and empathy.
Basic proficiency with CRM software, Microsoft Office, and data tracking for performance metrics.
Strong organizational and time-management abilities.
Education:
High school diploma or equivalent required; associate's or bachelor's degree in business, finance, or related field preferred.
Other Requirements:
Knowledge of debt collection regulations (e.g., FDCPA) is a plus.
Ability to work in an office setting with occasional after-hours calls if necessary.
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
Client Service Representative (Hiring Immediately)
Account representative job in Saint Louis, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Representative
Account representative job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Intelligence Collector - 35M Human Intelligence Collector
Account representative job in Granite City, IL
35M Human Intelligence Collector
As a Human Intelligence Collector, you'll collect intelligence about an adversary's intentions, strengths, vulnerabilities, and capabilities, and you'll share this critical information to help Army leaders better understand the enemy. You'll debrief and interrogate human intelligence sources, analyze and prepare intelligence reports, and screen human intelligence sources and documents.
Bonuses up to $20K
Requirements
U.S. Citizen
17 to 34 Years Old
High School Diploma or GED
Meet Tattoo Guidelines
No Major Law Violations
No Medical Concerns
Testing & Certifications
23 Nationally Recognized Certifications Available
10 weeks of Basic Training
20 weeks of Advanced Individual Training
95 or above on the Defense Language Aptitude Battery (DLAB) (active duty only)
101 ASVAB Score: Skilled Technical (ST) *can bypass DLAB with an ST score of 129 or above
36-64 weeks of education at the Defense Foreign Language Institute required if Soldier is not fluent in a foreign language
Skills You'll Learn
Intelligence Collection
Debriefing & Interrogation
Intelligence Gathering & Analysis
More To Consider
The Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process so you can start your Army career sooner. Prior skills or experience relating to this career may put you in position to join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. Work with a recruiter to get started.
About Our Organization:
The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be.
Now Hiring Part Time Positions.
***Click apply for an Interview***