Account representative jobs in West Bloomfield, MI

A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then an Inside Sales Representative position at Concentrix is just the right place for you! As an Inside Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as “game-changers.” Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Inside Sales Representative you will: Interface with customers via inbound calls who have been prompted by sales materials. Maintain a broad knowledge of client products and/or services. Achieve specific support and resolution on every call. Use script and/or probing techniques to determine customer needs and offer. the most appropriate advice or service for particular situations. Maintain broad knowledge of client products and/or services. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include: A High School Diploma and/or GED Minimum 6 months of Sales experience preferred Live within 40-mile radius of our Lake Mary, FL site Strong PC knowledge and computer navigation skills The ability to work rotational shifts as needed WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: The base salary range for this position is $17- $21.25/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.

Our client, a premier business law firm, based in Michigan with an international practice and is consistently recognized as one of the 101 Best and Brightest Places to Work, is looking for an IP Billing Specialist in our Detroit or Chicago Office. With more than 350 attorneys working in 60 different areas of concentration, our client provides timely and cost-effective counsel to clients in numerous industries. The Intellectual Property Billing Specialist is crucial in managing the financial aspects of intellectual property services. This position is responsible for overseeing both the billing and administrative functions of a complex and high-volume intellectual property portfolio. The role includes reviewing time entries on prebills for accuracy, tracking billable activities to determine billing milestones, creating, and sending invoices, reconciling billing discrepancies, and ensuring timely payments. The Intellectual Property Billing Coordinator works closely with and facilitates for both the Billing Department and the firm's Intellectual Property Department attorneys to ensure accurate invoicing, timely payments, and efficient billing operations. RESPONSIBILITIES Oversee all aspects of intellectual property billing, ensuring accuracy and compliance with client guidelines. Generate, review, and manage accurate and timely invoices for intellectual property services. Review and edit pre-bills, ensuring time entries are correctly allocated to matters and in accordance with client policy. Track billable activities to determine billing milestones and communicate new or updated client policies to timekeepers. Draft invoices based on partners' mark-up, including write-offs, in accordance with firm policies/procedures. Identify and resolve billing discrepancies by investigating issues and collaborating with internal teams. Perform time entry narrative changes with respect to additions, corrections, and deletions. Process and submit electronic LEDES invoices through various e-billing platforms (e.g., BillBlast, Serengeti, TyMetrix), troubleshooting and resolving submission errors. Communicate with clients and attorneys to address billing inquiries and ensure timely payments. Reconcile client accounts to maintain accuracy in financial records and assist with entering PTO vendor-related expenses. Prepare and analyze billing reports for internal stakeholders and clients, identifying trends and areas for process improvement. Maintain billing records and ensure compliance with firm policies, industry standards, and intellectual property laws and regulations. Support the billing team in improving workflows and optimizing efficiency. Handle confidential client data securely and maintain high ethical standards. Facilitate communication and collaboration between the Billing Department and the firm's Intellectual Property Department attorneys. Ensure timely and accurate billing by managing the entire billing process from prebill review to final invoicing. Assist with special projects and other tasks as assigned by the Billing Manager or Intellectual Property Department. QUALIFICATIONS Bachelor's degree in accounting, Finance, Information Technology, or a related field, or equivalent progressive experience. Previous experience in e-billing or billing, with knowledge of electronic billing systems including tracking status, troubleshooting, and working with clients/attorneys to resolve problems. Experience with intellectual property billing and matter management. Proficiency in using billing software and e-billing applications. Familiarity with Aderant Billing Software (preferred). Advanced proficiency in Microsoft Excel and other Microsoft Office applications. Strong skills in reconciliation, financial reporting, and data entry. Excellent attention to detail and problem-solving abilities. Effective time management skills. A strong client service approach and team orientation, with the ability to speak effectively and respond to common inquiries or complaints from all levels of clients and professional support staff. Excellent interpersonal and communication skills necessary to maintain effective relationships with partners, attorneys, clients, and staff, exhibiting a high degree of responsiveness, diplomacy, and professionalism in these interactions. Knowledge and experience in client communication within the financial or legal industry. Pay Range and Compensation Package: The anticipated annual pay range for this role is $75,000 to $80,000 (non-exempt) with a complete benefit package. -Qualified and our clients are EEOC compliant-w

Senior Insurance Service Professional - The Hanover Insurance Group Full-time Office or Hybrid Opportunity Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work? Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Howell, MI. This position is a temporary to permanent opportunity with our client and is ideal for those interested in joining a highly collaborative environment that truly fosters employee growth! What's in it For You? Hybrid Schedule: 808 N Highlander Way, Howell, MI 48843 (3 days in office, 2 days remote) Career Development: Average 4-6 months temp to hire employment; robust training and development, on-the-job experiences, personalized coaching and ongoing mentorship Pay Rate: Starting at $25.00/hour; Conversion salary is $55,000 at point of conversion with Hanover. Schedule: Team members work scheduled shifts Monday through Friday (7:00 AM to 9:30 PM Eastern time) and a rotating Saturday (9:00 AM to 5:00 PM). Your first 8 weeks will be a remote training / learning lab, then you will move into the hybrid schedule after training - can start day one on-site if you prefer. Randstad Benefits: Randstad offers major medical insurance, dental, vision and 401k. Hanover Benefits: **************************************** Job summary: As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth within the Personal Lines organization. This role is responsible for providing consultative service to customers while also educating and offering personal lines P&C products in order to ensure the customer's insurance protection. Successful candidates MUST have an active Property and Casualty license or PL (Personal Lines) Producer License. Also, candidates must have the ability to perform multiple tasks, including answering simple to complex customer inquiries, effectively resolving escalated and/or complicated customer concerns, process policy and billing changes, research and communicate underwriting guidelines and coverage requirements to agents and insureds. What you'll be doing: Ability to handle all calls and make appropriate decisions or take appropriate action with minimal assistance needed from other team members or departments. Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to very complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures and philosophy for multiple states. Ability to interpret and verify coverages and data. Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries. Recommend and secure additional or increased coverage within specified carrier guidelines. Provide insurance quotes to policyholders as required. Full account review and advocacy discussion is required on all calls to ensure protection of customers. Further discussion of additional lines of business protection will be connected to our Sales team counterparts for final binding. Review incoming written correspondence, request additional details when needed and draft written communications in response to service requests received from customers Process policy change and policy issuance transactions online, received through various channels within specified guidelines; makes policy payment plan changes as necessary with minimal assistance Responsible to follow through on all billing adjustments and changes to achieve customer (agent or insured) satisfaction. We are available for our customers Monday through Friday from 7:00 AM to 9:30 PM Eastern time and on Saturdays from 9:00 AM to 5:00 PM. Team members work scheduled shift Monday through Friday and a rotating Saturday. What you need to have : Bachelor's Degree preferred or equivalent experience 2+ years of experience in a Personal Lines and or P&C industry role, call center experience strongly preferred. Must possess a Property & Casualty License or PL Producer License Hardwired Ethernet connections speeds of 10 mbps upload and 50 mbps download are required Possess strong customer service skills and behaviors Experience in offering and closing on needs-based coverage and line of business opportunities Effective in cultivating strong business relationships through a clear focus on internal and external customers Able to overcome obstacles, to be flexible and find common ground for a resolution Exhibits, positive attitude and patience when communicating with customers Makes decisions in an informed, confident and timely manner Strong organizational and time management skills Demonstrates strong written and verbal communication skills and overall an effective communicator that can effectively influence and persuade others Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner Easily adapts to new or different changing situations, requirements or priorities Cultivates an environment of teamwork and collaboration Proficient with virtual technology and troubleshooting voice and computer system challenges (i.e. Avaya, NICE, POS systems) Ability to work under minimal supervision

Are you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Water Solutions, a division of Leaf Home is looking to grow our team of Outside Sales Representatives TODAY! Why Work with Leaf Home Water Solutions? Working with Leaf Home Water Solutions is more than just another job - it is an opportunity to earn a sizable and consistent income, the freedom to grow your career on your terms, and a chance to put down roots in your community. We will supply you with pre-qualified leads and the necessary tools for success so you can set out and start earning!! While you're helping homeowners by providing clean, healthy and sustainable water for their families and increasing the performance of their plumbing and water-oriented appliances, you'll be backed by the support of Leaf Home and LeafFilter, the largest gutter protection company in North America. Demonstrate a product that sells itself with pre-set appointments that are provided to you! Our highly successful, multi-channel lead generation platform provides high-converting, and quality pre-set sales appointments. As a 3508 Direct Sales Representative, you can generate your own sales appointment. Best of all most sales close in an hour or less. What's in it for me? Prequalified scheduled leads - We provide all the quality leads you to want; you close the sale Short sales cycle - Appointments take one hour including paperwork with the install as soon as the same day Superior product - Our products are factory direct…there is no comparison! Financial Freedom - Earn an average of $75-100k+ in the first year…Our top rep earned $250k in 2024!! Weekly Pay - We pay weekly through direct deposit, so no more waiting weeks or months to be paid Advancement - Endless opportunity for growth and advancement (95% of our Sales Operations Managers start as Sales Reps Essential Duties and Responsibilities: Meet with prospective customers using established sales methodology to educate, consult, inform, and sell! Responsible for using established sales methodology to sell customers the proper product that fits their needs Develop a rapport and conversation with the customer to facilitate one visit close Leverage industry-leading product samples, support, and technology to assist you in closing the sale Commitment to an outstanding customer service experience from beginning to end Minimum Skills and Competencies: Excellent communication and organizational skills Energetic and engaging interpersonal skills with the drive to succeed Ability to overcome objections in the sales process Travel within the assigned territory based on provided and self-generated leads Ability to operate successfully as an independent 3508 direct sales representative Are we your company? Life is full of uncertainties, but whether you provide clean, safe, and sustainable drinking water to your family shouldn't be one of them. Leaf Home Water Solutions installs solutions that provide the best water for families and their homes. As such, we strive to assemble a team of caring and compassionate individuals that share our mission of empowering homeowners. From our corporate team to our local teams, we have crafted a team of the very finest… and we hope you'll be joining that team!

Join Our Team as a Territory Manager - Where Passion Meets Opportunity! Are you ready to build relationships, drive sales, and make a meaningful impact in the foodservice industry? At US Foods, we're not just delivering food - we're delivering success. Join a dynamic team where your expertise, energy, and ideas are valued. Take your career to the next level as a Territory Manager and be part of something bigger! US Foods ranks among the largest food distributors in the U.S. where we offer a variety of products, including exclusive and national brands. Beyond food distribution, we offer services designed to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together! As a Territory Manager, you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing accounts to hunting for new business, this role is all about passion, performance, and partnerships with the ability to drive earnings and incentives! US Foods has a comprehensive training program for the Territory Manager position. Our leaders provide extensive coaching, sales tools and mentoring to ensure your long-term success. What You'll Do as a Territory Manager: Be the Customer Champion: Own and nurture the customer relationship in a team based selling model. Educate customers on ordering platforms and provide menu consultations, product recommendations and pricing strategies to help customers succeed. Drive Sales Success: Your success will be measured by selling to customers, increasing case growth, and acquiring new business. You will do this through delivering impactful sales presentations and tailoring your sales approach to individual customers. Effective time and territory management is critical. Team Based Selling: Work collaboratively with our Specialists to assist with top penetration opportunities and new accounts opening. You'll also work closely with marketing, supply chain and customer service to ensure seamless product delivery. Lead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Delivery Resolution: Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Stay on the Move: Drive your personal motor vehicle to conduct regular check ins, site visits and follow ups to ensure customer satisfaction. SUPERVISION • No direct reports. WORK ENVIRONMENT • Daily outside the office environment working in your assigned territory, visiting customers in variable weather and temperature conditions. MINIMUM QUALIFICATIONS 1+ year of sales experience preferred. HS Diploma or equivalent. A valid driver's license is required, and motor vehicle record must be in good standing. Foodservice industry/culinary/restaurant management/hospitality experience preferred. Excellent oral and written communication skills and presentation abilities. Ability to build internal and external relationships and cold call to develop new business. Exceptional customer service and interpersonal skills. A competitive spirit with a drive to exceed goals. Problem solving ability / organization and negotiation skills. Team up mentality to collaborate with internal and external stakeholders. Tech-savviness - proficiency in Microsoft Office and CRM tools like Salesforce is a plus. Have the ability to occasionally lift or carry up to 75 lbs. Why join US Foods? Competitive salary. Market leading performance-based incentive program. Supportive and dynamic team-based selling environment. Comprehensive benefits, including health, dental and vision insurance on day one of employment, 401K plan options, and paid time off. Employee stock purchase plan and life insurance options. Mileage reimbursement. Opportunity for career growth in a thriving industry! To review available benefits, please click here:

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time Account Services Representative at our Home Office in Auburn Hills, MI. Candidates must be available to work varying hours Monday-Friday between 9:00 AM-5:30 PM. Position Purpose: Responsible for providing excellent, professional service to other credit union departments and members by phone or email. Responsible for posting mail transactions. Performs clerical duties and supports all credit union initiatives. Job Duties (include but not limited to): Process mail transactions/payments according to policy. Process verification of deposits. Image and quality control documents. Assist with covering the front desk as assigned. Review and assist with data checking and quality control. Other clerical duties as assigned such as filing, answering phones, and imaging documents. Qualifications: High School Graduate or equivalent required Customer service experience preferred Skills/Abilities: Strong typing abilities. Attention to detail Able to operate calculator, word processor, and related computer applications. Well organized. Ability to read and understand procedures, manuals, and member correspondence Ability to interact with others and assist with a professional, team like approach Benefits: Vacation Time - % of FT based on hours worked Paid Tuition to $2500 per year Bereavement Pay Holiday pay at 4 hours per observed holiday Free Financial Planning Assistance 401k up to 3% match and 5% Profit Share EOE M/F/Disability/Veteran

Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI. Contract Details: Must have 2 year of recent customer representative experience. Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan 8:30am-5pm M-F 13 week contract (possible extension) What We Offer Employees: Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility) *contingent and based on facilities bill rate and is worked into the contract For a complete list of open positions, please visit ************************************************

Salary: $ 50,000.00 We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested. Prioritized Must Have Skills for the Billing Coordinator: #1. Must have Microsoft Office experience. #2. Preferred accounting experience. Responsibilities of the Billing Coordinator: Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner. Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted. Have direct contact with clients to expedite processing as needed. Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems. Update billing information in billing system as needed. Distribute month-end reports. Assist with cost recovery and trust accounting functions. Track Pre-bills and inform attorneys of missed deadlines. Assist with billing questions and projects. Email and/or mail invoices. Share responsibilities to answer and respond to calls received on the collection line. Share responsibilities to answer inquiries from clients to general email account. Assist with collection efforts as needed. Assist with other accounting projects. Requirements of the Billing Coordinator: Law firm experience preferred, but not required. Proficiency with Microsoft Office. Ability to learn new accounting software. Excellent computer skills a must. Accounting experience preferred. Bachelors degree in accounting preferred, but not required. Other Key Requirements: 100% in office No sponsorships or visa holders. No Corp-to-Corp. Benefits of the Billing Coordinator: Medical Insurance Dental Insurance 401(k) About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.

Billing Clerk - Aviation Security Company Company: Global Elite Group Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence. Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. We are currently seeking a Billing Clerk to join our accounting department and support our accounts receivable functions. This role is ideal for a detail-oriented Accounting Clerk or finance professional looking to expand their expertise in billing, collections, and clerical accounting support. Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation & Benefits: * Hourly Rate $22-$26/hr. (commensurate with experience and qualifications) * Medical, dental, and vision benefits offered * Paid time off * 401k * Employee engagement, professional development, and opportunities for advancement * Collaborative team environment with transparency and group input Position Overview: Reporting directly to the Accounting Manager, the Billing Clerk will provide clerical and accounting support with a primary focus on billing, accounts receivable, and collections, while also assisting with payroll processing as needed. This role requires proficiency in accounting principles, bookkeeping, and accounts receivable processes. The successful candidate will be highly detail-oriented, organized, and comfortable working under strict deadlines in a team-driven environment. Proficiency in Microsoft Excel and QuickBooks is essential, as both tools will be used daily to review, analyze, reconcile, and maintain accurate financial records. Key Responsibilities: * Generate and issue accurate, contract-based invoices for services provided. * Maintain and review monthly billing reports to ensure accuracy in billing and payroll data. * Prepare and distribute monthly aging reports for accounts receivable and follow up on outstanding balances. * Proactively pursue overdue accounts and document all collection activities. * Collaborate with internal teams to confirm accuracy of billing data. * Prepare and track client contractual amendments and rate changes. * Respond to client inquiries regarding invoices and payment status in a timely and professional manner. * Assist with reconciling accounts receivable to ensure payments are applied correctly. * Provide occasional support with payroll processing. * Submit periodic airport, state, and local compliance reports. * Support the Accounting Department and management team with projects as assigned. Qualifications Qualifications: * High School Diploma or equivalent required; associate degree in Accounting or related field preferred. * Minimum 2 years' experience in billing, accounts receivable, or accounting clerk functions for contract-based services. * Proficiency in Microsoft Office 365 (Word and Excel). * Experience with QuickBooks strongly preferred. * Strong customer service skills for both internal and external clients. * Ability to handle confidential financial information with discretion. * Excellent written and verbal communication skills. * Proven time management, organization, and multitasking abilities. * Must be legally authorized to work in the U.S. with valid identification. Why Join Us? At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. Your role as a Billing Clerk will directly contribute to the financial success and operational excellence of the company. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.

In this vital role, the Dental Billing Specialist will be responsible for managing the complete billing process, ensuring accurate and timely submission of claims, and optimizing revenue cycle management. Your expertise will help streamline operations, improve cash flow, and enhance patient satisfaction by providing clear communication and efficient billing services. This position offers an exciting opportunity to utilize your medical billing skills in a fast-paced, patient-focused environment dedicated to delivering exceptional dental care. Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain's Detroit Business honoring her exceptional contributions to the health and well-being of our community. Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core Values: CCH is guided by a set of values in fulfilling our mission. Some of our values include: * An environment that supports health and recovery. * Person centered principles in the delivery of care. * An environment characterized by cultural sensitivity, integrity, teamwork and trust. * A commitment to service excellence and continuous quality improvement. * Persons served take both an active part in their treatment and the organization. * An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door." You Get: * 14 Paid Holidays Annually. * 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). * Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. * Company-Paid Life Insurance. * Retirement Savings 403(b). * Tuition Reimbursement. * Continuing Education Allowance Job Summary: In this vital role, the Dental Billing Specialist will be responsible for managing the complete billing process, ensuring accurate and timely submission of claims, and optimizing revenue cycle management. Your expertise will help streamline operations, improve cash flow, and enhance patient satisfaction by providing clear communication and efficient billing services. This position offers an exciting opportunity to utilize your medical billing skills in a fast-paced, patient-focused environment dedicated to delivering exceptional dental care. Responsibilities: * Prepare and submit dental insurance claims using electronic medical record. * Review patient records to verify coverage details, and eligibility. * Apply appropriate coding standards and other medical coding conventions. * Reconcile payments received from insurance companies and patients. * Follow up on unpaid or denied claims through effective medical collections. * Maintain detailed and organized medical records related to billing transactions. * Communicate proactively with insurance providers to resolve claim issues. * Assist patients with billing inquiries, payment plans, and explanation of benefits. * Stay updated on changes in medical billing regulations and coding updates. Education & Experience: * Proven experience in medical billing within a dental or healthcare setting. * Strong knowledge of CPT coding, ICD-9/ICD-10 coding systems. * Experience working with EMR systems and EHR platforms for accurate data entry. * Solid understanding of medical terminology, medical records management. * Excellent communication skills for interacting with insurance companies. * Ability to analyze claims data critically to identify discrepancies. * Knowledge of medical collection procedures. "This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required." If you are interested, please email your resume to **************************

Job Details Experienced Detroit, MI Full Time High School $47000.00 - $55000.00 Salary/year Position is responsible for conducting reimbursement billing activities related to various Federal, State and local grants and contracts. MINIMUM JOB REQUIREMENTS: High school diploma or equivalency Associate's degree in Accounting, Finance, or related field preferred One year of billing experience preferably with non-profit grants Advanced user of Microsoft Excel Possession of a valid driver's license and access to a reliable transportation for day-to-day job performance

The Billing Specialist plays a central role and is responsible for ensuring accurate, timely, and compliant billing across all Service and Rental operations. This includes managing invoicing workflows, reviewing documentation, validating work orders, maintaining billing accuracy, and supporting both internal teams and customers with billing-related needs. Success in this position is measured by precision, responsiveness, and consistent follow-through that supports revenue accuracy and strengthens financial operations. The following responsibilities must be actively managed, executed & upheld as core function of the role. Consistent ownership & follow-through are essential to ensure operational success * service excellence. SERVICE & RENTAL INVOICING Generate invoices for all Service, Road, Shop, PM, Rental, and Allied work orders. Review all supporting documents for accuracy (work orders, PM sheets, technician notes, rental logs). Ensure correct labor hours, parts, rental rates, surcharge items, and taxes are applied. Validate customer-specific billing terms, PO requirements, rate structures, and contract notes. Maintain daily accuracy of unbilled work in Jobber/Softbase and ensure timely close-out. Process credit card payments, deposits, and adjustments in accordance with finance guidelines. DOCUMENTATION VALIDATION Confirm all required documentation is attached prior to invoicing (signatures, photos, logs, PM checklists). Follow up with technicians, service operations, and rental teams to correct incomplete information. Maintain clean, organized digital records within Jobber, Softbase, and OneDrive. Track missing information & escalate unresolved discrepancies promptly. INTERNAL & CUSTOMER COMMUNICATION Respond to all billing-related inquiries in alignment with company communication standards. Provide invoice clarifications, supporting documents, and corrective updates as needed. Collaborate with dispatch, service operations, sales, and rental teams to resolve billing issues. Communicate with A/R to resolve short-pays, discrepancies, and credit holds. ESTIMATE & CONTRACT SUPPORT Open/close/convert estimates for Service, Rental PMs, Allied jobs, and Shop work. Ensure credit hold tracking is maintained and communicated to all affected departments. Support rental contract billing including rate changes, extensions, and pro-rated periods. Maintain alignment with ongoing PM contract structure changes or billing updates. QUALITY CONTROL Review daily/weekly unbilled work to ensure nothing is missed, duplicated, or inaccurately assigned. Maintain accuracy and consistency across all invoice types (Service, PM, Rental, Allied). Partner with team leads to uphold billing process adherence across the organization. Support periodic audits of invoicing accuracy and documentation completeness. REPORTING & TRACKING Prepare weekly unbilled revenue reports for leadership review. Track disputed invoices and maintain documentation of resolutions. Monitor workflow completion to ensure month-end targets are met. Assist with KPI tracking related to billing efficiency, accuracy, and timelines. EMAIL COMMUNICATION Monitor & respond to all billing-related email correspondence in accordance with company communication guidelines. Ensure timely follow-up on missing documentation, PO requests, customer inquiries, and internal requests.

Billing Specialist Full-Time | On-Site Job Summary We are seeking a detail-oriented and dependable Billing Specialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations. Key Responsibilities Prepare and send invoices tailored to customer requirements. Maintain clear communication with customers regarding outstanding balances and invoice inquiries Utilize accounting software to monitor, identify, and follow up on overdue accounts. Collaborate with operations teams to resolve discrepancies quickly and effectively. Develop and maintain tracking tools to improve billing accuracy and efficiency. Provide accurate, timely billing reports as requested. Perform other related duties as assigned. Qualifications & Skills Take initiative to identify any issues and create an effective and efficient solution. Proficiency in Microsoft Office; ability to quickly learn new software. Strong organizational skills with exceptional attention to detail. Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Education & Experience High school diploma or equivalent required. Minimum of 2 years of billing experience and general accounting knowledge preferred. Experience in the telecommunications industry is a plus but not required. NetSuite and SiteTracker experience a plus, but not required Work Environment This is an in-office position. Requires extended periods of sitting and working at a computer. Team Verita Benefits! Financial Wellbeing Competitive pay with ongoing performance review and annual merit increase 401(k) with company match Health & Wellness Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected Short and long-term disability, life insurance Paid for by the company Accidental death & dismemberment Paid for by the company Voluntary life insurance, accident, and critical illness

Full-Time | On-Site We are seeking a detail-oriented and dependable Billing Specialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations. Key Responsibilities * Prepare and send invoices tailored to customer requirements. * Maintain clear communication with customers regarding outstanding balances and invoice inquiries * Utilize accounting software to monitor, identify, and follow up on overdue accounts. * Collaborate with operations teams to resolve discrepancies quickly and effectively. * Develop and maintain tracking tools to improve billing accuracy and efficiency. * Provide accurate, timely billing reports as requested. * Perform other related duties as assigned. Qualifications & Skills * Take initiative to identify any issues and create an effective and efficient solution. * Proficiency in Microsoft Office; ability to quickly learn new software. * Strong organizational skills with exceptional attention to detail. * Ability to prioritize, multitask, and meet deadlines in a fast-paced environment. Education & Experience * High school diploma or equivalent required. * Minimum of 2 years of billing experience and general accounting knowledge preferred. * Experience in the telecommunications industry is a plus but not required. * NetSuite and SiteTracker experience a plus, but not required Work Environment * This is an in-office position. * Requires extended periods of sitting and working at a computer. Team Verita Benefits! Financial Wellbeing * Competitive pay with ongoing performance review and annual merit increase * 401(k) with company match Health & Wellness * Choice of various PPO, HMO, and HSA accompanied plans Family & Lifestyle * Paid Time Off, Paid Holidays, Bereavement Leave Planning for the Unexpected * Short and long-term disability, life insurance Paid for by the company * Accidental death & dismemberment Paid for by the company * Voluntary life insurance, accident, and critical illness

This position is responsible for billing patient services covered by Medicaid, Medicare, and other third-party payers. This position functions as a liaison between patients, third-party payers, physicians, clinics, and HCHN staff regarding billing. Works under the direction of the Director of Revenue Cycle Management or designee who assigns diverse billing duties and responsibilities. General responsibilities * Able to perform accounts receivable collection activities timely and accurately including prioritizing subtasks. * Utilize monthly aging accounts receivable reports to follow up on unpaid claims aged over 30 days. * Accurately post all insurance payments by line item. * Communicates practice management system issues with the Billing Supervisor to ensure claims are processed accurately and timely* * Collects on outstanding claims from third-party payers according to department benchmarks. * Works on special billing projects as assigned by the Billing Supervisor in conjunction with other billing responsibilities. * Contact appropriate departments and eligibility systems to obtain necessary information for billing purposes. * Responds efficiently and accurately to denials received. Ensures necessary information is obtained and resubmitted as quickly as possible. * Documents the practice management system to reflect the current billing status of each patient account to ensure an audit trail of all account activity. * Accurately documents reasons for denials that cannot be re-billed, and communicates such information to Billing Supervisor for follow-up. * Processes patient, payer, and employee interactions within the guidelines set for the department. * Responds professionally and timely to patient calls and third-party payer calls. * Meets professional behavior expectations as evidenced by compliance with the following standards: * Meets all attendance and punctuality requirements to ensure proper coverage and quality service * Professional and appropriate dress as required by the position * Demonstrates an ability to resolve interpersonal and professional conflicts appropriately * Ability to formulate decisions and make judgments that are demanding and interpretative * Keeps all matters related to the organization confidential in compliance with confidentiality policy * Performs other duties as assigned related to revenue cycle management. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. * The employee may occasionally lift and/or move up to 25 pounds. * Specific vision requirements include the ability to see at close range. * Fine hand manipulation. Qualifications Education and/or Experience Required: * High school diploma * Minimum of four (4) years experience working Accounts Receivables * Must know medical terminology * Must have knowledge of outpatient billing procedure for third party payers, medical terminology, CPT coding, ICD9 coding, and completing UB92 and HCFA claim forms * Computer experience is essential, including, but not limited to practice management software, word processing, and spreadsheet applications. * Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement. Preferred: * CCS or CPC certification * Some college or other technical school training Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to maintain confidentiality in all matters. * Ability to resolve interpersonal and professional conflicts appropriately. * Ability to formulate decisions and make judgments that are demanding and interpretative. * General computer proficiency. * Proficient in Medical terminology. * Ability to type 30 wpm and use 10-key adding machine. * Ability to provide excellent customer service. * Ability to communicate effectively with diverse populations.

Who We Are As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment. Why Join Us? Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today. Position Summary Patient Collections Specialists are responsible for incoming patient and clinic staff calls and electronic contacts; communicating with patients and clinic staff regarding account balances, payments, and payment plans; processing patient payments; processing delinquent patient accounts according to MOS Collection Policy. Duties and Responsibilities Primary contact for incoming Billing Department calls and electronic inquiries Communicate directly with patients regarding their financial responsibility, address billing inquiries, triage billing issues to the appropriate staff Process patient payments Monthly processing of delinquent accounts to collections agency Establish payment arrangements per company policy Document all calls timely and accurately in patient accounts in the billing system Perform claim follow-up for patient address corrections, bad package, SNF denials Take new or updated insurance information Provide information to patients regarding referrals, authorization, contacting their insurance Process pre-payments for surgeries Contact insurance companies to check eligibility and benefits via phone or online portals Assist with other billing/collection duties, as needed Knowledge, Skills, and Abilities Excellent customer service skills required Knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles and denial codes required Attention to detail and ability to prioritize independently Ability to multi-task and perform in a busy office environment Intermediate knowledge of MS Office Prior experience using Athena billing system preferred ASC experience preferred Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

Who We Are As the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a dedicated focus on prioritizing patient care across the continuum of treatment. Why Join Us? Interested in orthopaedics? Discover why it's worth pursuing with us. Our career opportunities offer competitive salaries, outstanding benefits, and a platform to pursue your passion. As Michigan's largest and most comprehensive orthopaedic team, we are actively seeking skilled and enthusiastic individuals to join us today. Position Summary Patient Collections Specialists are responsible for incoming patient and clinic staff calls and electronic contacts; communicating with patients and clinic staff regarding account balances, payments, and payment plans; processing patient payments; processing delinquent patient accounts according to MOS Collection Policy. Duties and Responsibilities Primary contact for incoming Billing Department calls and electronic inquiries Communicate directly with patients regarding their financial responsibility, address billing inquiries, triage billing issues to the appropriate staff Process patient payments Monthly processing of delinquent accounts to collections agency Establish payment arrangements per company policy Document all calls timely and accurately in patient accounts in the billing system Perform claim follow-up for patient address corrections, bad package, SNF denials Take new or updated insurance information Provide information to patients regarding referrals, authorization, contacting their insurance Process pre-payments for surgeries Contact insurance companies to check eligibility and benefits via phone or online portals Assist with other billing/collection duties, as needed Knowledge, Skills, and Abilities Excellent customer service skills required Knowledge of Explanation of Benefits (EOBs) and understanding of copays, coinsurance, deductibles and denial codes required Attention to detail and ability to prioritize independently Ability to multi-task and perform in a busy office environment Intermediate knowledge of MS Office Prior experience using Athena billing system preferred ASC experience preferred Our company participates in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts * Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment * Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations * Prepare customer accounts for Final Notice and Cancel Non-pay * Reconcile payment history * Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies. * Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities. * Collects and posts payments to customer accounts * Records pertinent data on collection efforts and customer financial status in database * Research misapplied payments * Manage non-routine problem solving and conflict resolution to offer excellence in customer relations * Performs administrative and clerical functions as needed such as recording address changes and purging inactive records Required Skills, Abilities, Education & Experience: * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Basic understanding of local, state, and federal debt collection laws * Basic understanding of principles and processes of customer service * Ability to perform customer needs assessments and to consistently meet service quality standards * Excellent time management skills * Ability to identify issues and creatively solve problems * Ability to learn and use relevant machinery and technology * Associate degree in Business or related field or equivalent working experience required * Inbound/Outbound call with ACD phone tree experience required * Three years of experience in credit and collections work preferred

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance About our practice: We are a well-established and stable orthodontic practice established in 1954. We are truly a patient-centered practice. We focus on maintaining the highest-quality orthodontic results and put our patients first before ourselves! We are seeking a candidate who shares this vision and is interested in a long-term position with our team. Dr. John Lupini has over 25 years of experience treating patients of all ages and has become the leading Orthodontist in the area for early interceptive treatment, achieving the highest-quality orthodontic results and prioritizing our patients' needs above our own. Dr. Lupini caters to each patient with individualized care based on the complexity of their case. This results in exceptional care and exceptional results. Dr. Lupini is one of the only Orthodontists in the area open 5 days a week and has 2 locations Downriver to serve. He also offers Friday appointments. Dr. Lupini is the only Orthodontist who lives in the community he serves. He is proud of his reputation and of his community. Job Summary: We are seeking a Treatment Coordinator Support Specialist. This position will serve as the support person to assist two very busy treatment coordinators. The primary duties will consist of contract management, billing, and patient collection in a high-volume task management-based approach. Supporting duties will be secondary and include learning all aspects of treatment, coordinating responsibilities for cross-coverage purposes, managing social media, patient engagement contests, networking, and community events. The position is multifaceted and is best suited for a fine-detail-oriented individual who has a passion for interacting and problem-solving with people. The best candidates will be naturally self-motivated, versatile, team-oriented, and thrive in task management with accuracy. As a Patient Communications Specialist on the team, you will serve as the primary point of contact for patient communication following their initiation. Primary duties will include contract management, billing, and patient collections utilizing a high-volume task management system, implementing marketing strategies, track campaign objectives, and staying up-to-date with treatment. This includes processing contracts, payment methods, insurance overage, financing terms, payment dates, and all aspects of early in-house pre-litigation collections. This role supports and/or leads the development and execution of marketing programs and events, patient and internal communications initiatives, and production of marketing and sales materials. You will be implementing marketing strategies, tracking campaign objectives, and keeping up to date with marketing trends and competitor innovations. The ideal candidate has previous experience in a sales or marketing role and social media management, possesses excellent communication skills, and can work effectively both independently and as part of a team. Cross-coverage training amongst various positions in the office will be expected from time to time. Responsibilities Collaborate closely with others to ensure the patients are getting the best service possible. Use prepared scripts with consumers to collect funds, set up payment plans, and respond to basic questions. Place phone calls to delinquent consumers. Help resolve discrepancies, proof and post payments, delinquent accounts, and auditing. Processing insurance verifications, claims, denials, work in progress, and status updates. Create, execute, and process contracts, including detailed data entry according to critical processes. Scanning, paperless cloud storage, and e signature management. Accurately document all calls and consumer contacts. Follow company policies, procedures, and directives from supervisors/managers. Qualifications Strong data analysis skills Excellent written and verbal communication skills Familiarity with contracts and financial ledgers. Social media management Ability to prioritize and manage multiple tasks Ability to effectively communicate to reach mutually beneficial agreements AI knowledge and video design experience are ideal but not required Orthodontic knowledge and treatment coordinating experience are preferred but not required. Collection experience is preferred but not required. Orthodontic insurance knowledge is preferred but not required. Pay range is subject to how much-preferred experience you have vs the level of training required. We are willing to train a highly driven, professional, fast-learning, accurate, and detail-oriented person. Our preferred experience would have any combination of dental/orthodontic insurance and/or treatment coordinating experience, with strong contract management, account management, and collection experience. Marketing experience is a nice plus. The position is subject to a 90-day resignation agreement as an essential operational role and will be subject to a background check. All applicants are subject to three (3) screening steps. 1) Applicants under consideration will start with our assessments, which will be emailed to you. Please watch your email inbox and spam folders for assessment invitations. Some assessments are timed, so be sure to prepare before you begin. 2) Based on the assessment scores, we will schedule the first interview. 3) A treatment coordinating team interview/observation day will be arranged before a job offer.