Customer Service Manager Salary By State: Top-Paying States in 2026
Research Summary. Comprehensive analysis conducted by the Zippia data science team has revealed the current salary trends for customer service managers across various states in the United States:
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New Jersey offers the highest average salary for customer service managers at $80,208
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Arkansas has the lowest average salary for customer service managers at $29,384
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The national average salary for customer service managers is $61,487
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The national hourly wage for customer service managers is $29.56
For further details, check our specific methodology.
Background
In a recent survey, salary remains the most significant factor for job seekers across demographics. Many individuals ask: how much do customer service managers earn in my area?
While numerous factors influence individual salaries, extensive data on average salaries for customer service managers by state and seniority level is available. Even if your city’s salaries differ slightly from state averages, these figures provide a helpful benchmark for anticipating your earnings.
The state with the highest salary for customer service managers remains New Jersey.
Here’s a brief overview of the top ten states for customer service manager salaries:
Let’s explore how we arrived at these figures and provide a comprehensive ranking of all states.
Highest-Paid Customer Service Managers By State
| Rank | State | Average Customer Service Manager Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | New Jersey | $80,208 | $45,000 | $141,000 |
| 2 | New York | $77,682 | $44,000 | $136,000 |
| 3 | Rhode Island | $77,675 | $45,000 | $133,000 |
| 4 | Delaware | $77,435 | $43,000 | $138,000 |
| 5 | Connecticut | $77,070 | $44,000 | $133,000 |
| 6 | Wisconsin | $74,403 | $43,000 | $128,000 |
| 7 | California | $74,346 | $41,000 | $134,000 |
| 8 | Maryland | $72,694 | $40,000 | $131,000 |
| 9 | Virginia | $72,661 | $39,000 | $132,000 |
| 10 | Washington | $72,431 | $42,000 | $122,000 |
| 11 | Massachusetts | $71,496 | $41,000 | $122,000 |
| 12 | New Hampshire | $70,900 | $41,000 | $121,000 |
| 13 | Pennsylvania | $65,818 | $37,000 | $116,000 |
| 14 | Ohio | $64,194 | $35,000 | $115,000 |
| 15 | North Carolina | $58,353 | $32,000 | $105,000 |
| 16 | Nevada | $58,303 | $32,000 | $104,000 |
| 17 | South Dakota | $54,643 | $33,000 | $88,000 |
| 18 | Michigan | $54,373 | $30,000 | $96,000 |
| 19 | Texas | $54,281 | $30,000 | $95,000 |
| 20 | Illinois | $53,614 | $30,000 | $92,000 |
| 21 | Oregon | $51,795 | $30,000 | $88,000 |
| 22 | West Virginia | $50,802 | $28,000 | $91,000 |
| 23 | Colorado | $50,185 | $30,000 | $82,000 |
| 24 | Arizona | $49,189 | $27,000 | $87,000 |
| 25 | New Mexico | $49,092 | $27,000 | $86,000 |
| 26 | South Carolina | $48,575 | $27,000 | $85,000 |
| 27 | North Dakota | $48,183 | $29,000 | $77,000 |
| 28 | Vermont | $48,122 | $28,000 | $82,000 |
| 29 | Alabama | $48,062 | $27,000 | $83,000 |
| 30 | Indiana | $47,976 | $27,000 | $84,000 |
| 31 | Hawaii | $46,844 | $30,000 | $72,000 |
| 32 | Alaska | $46,829 | $29,000 | $74,000 |
| 33 | Maine | $46,335 | $27,000 | $78,000 |
| 34 | Minnesota | $46,123 | $27,000 | $76,000 |
| 35 | Kansas | $44,491 | $26,000 | $74,000 |
| 36 | Nebraska | $44,445 | $27,000 | $72,000 |
| 37 | Louisiana | $44,122 | $25,000 | $76,000 |
| 38 | Florida | $43,885 | $25,000 | $76,000 |
| 39 | Tennessee | $43,795 | $25,000 | $75,000 |
| 40 | Georgia | $43,233 | $24,000 | $75,000 |
| 41 | Wyoming | $42,238 | $25,000 | $68,000 |
| 42 | Missouri | $41,919 | $24,000 | $70,000 |
| 43 | Idaho | $41,863 | $24,000 | $71,000 |
| 44 | Montana | $40,993 | $25,000 | $66,000 |
| 45 | Kentucky | $40,962 | $23,000 | $71,000 |
| 46 | Mississippi | $38,976 | $22,000 | $67,000 |
| 47 | Iowa | $37,975 | $22,000 | $63,000 |
| 48 | Utah | $37,067 | $21,000 | $63,000 |
| 49 | Oklahoma | $34,137 | $20,000 | $57,000 |
| 50 | Arkansas | $29,384 | $17,000 | $49,000 |
Methodology: Customer Service Manager Salary By State
To gain insights into customer service manager compensation by state, Zippia has compiled data from various sources, including the Bureau of Labor Statistics (BLS), and real-time salary data from job postings. Our data science team calculates a weighted average from these inputs to derive the average pay for customer service managers in each state.
We ranked each state based on average annual salary data for customer service managers, identifying the top state with the highest average salary.
Customer Service Manager Salary By State FAQs
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What is the highest-paid state for customer service managers?
The highest-paid state for customer service managers is New Jersey, with an average salary of $80,208 annually.
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What city pays customer service managers the most?
Washington, DC, offers the highest average salary for customer service managers at $101,882 per year.
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What is the worst state for customer service managers?
The state with the lowest average salary for customer service managers is Arkansas, with an average salary of $29,384 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
