Research Summary. After extensive research by the Zippia data science team, we identified these details of customer service supervisor salary by state for the United States:
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Maryland has the highest customer service supervisor salary of $49,417
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Arkansas has the lowest customer service supervisor salary of $29,024
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The national average salary for customer service supervisors is $38,792
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The national hourly pay for customer service supervisors is $18.65
You can read more on the specific methodology.
Background
Without fail, in surveys across basically every demographic, the number one most important aspect of a job for most people is the salary — how much do customer service supervisors get paid where I live?
And while there are many things to go into how much you, specifically, can expect to make, there’s really good data for average salaries for customer service supervisor by state across America broken down by seniority level. So while your city may be slightly different than the state average, these averages give you a rough sense of what to expect for your salary.
The state with the best salary for customer service supervisors after this adjustment? That would be Maryland.
Here’s a quick snapshot of the top ten states for customer service supervisor salaries:
Let’s take a look at how we got here and a full ranking of all the states.
Highest-Paid Customer Service Supervisors By State
| Rank | State | Average Customer Service Supervisor Salary | 10th Percentile | 90th Percentile |
|---|---|---|---|---|
| 1 | Maryland | $49,417 | $33,000 | $73,000 |
| 2 | New York | $47,912 | $32,000 | $71,000 |
| 3 | Massachusetts | $47,277 | $32,000 | $68,000 |
| 4 | Connecticut | $46,413 | $31,000 | $68,000 |
| 5 | Washington | $44,931 | $35,000 | $57,000 |
| 6 | New Jersey | $43,678 | $29,000 | $65,000 |
| 7 | California | $43,011 | $31,000 | $59,000 |
| 8 | North Carolina | $42,291 | $29,000 | $61,000 |
| 9 | Alaska | $42,155 | $36,000 | $48,000 |
| 10 | Delaware | $42,033 | $28,000 | $62,000 |
| 11 | Wisconsin | $40,662 | $28,000 | $57,000 |
| 12 | Minnesota | $40,630 | $29,000 | $55,000 |
| 13 | Rhode Island | $40,614 | $27,000 | $59,000 |
| 14 | Georgia | $40,318 | $28,000 | $57,000 |
| 15 | Florida | $39,961 | $27,000 | $57,000 |
| 16 | Pennsylvania | $39,841 | $26,000 | $59,000 |
| 17 | Illinois | $39,790 | $28,000 | $55,000 |
| 18 | Virginia | $38,342 | $25,000 | $56,000 |
| 19 | Colorado | $37,944 | $28,000 | $50,000 |
| 20 | Tennessee | $37,821 | $27,000 | $52,000 |
| 21 | Missouri | $37,812 | $27,000 | $51,000 |
| 22 | Ohio | $37,794 | $26,000 | $54,000 |
| 23 | Louisiana | $37,671 | $26,000 | $53,000 |
| 24 | Michigan | $37,614 | $25,000 | $54,000 |
| 25 | Texas | $37,601 | $26,000 | $52,000 |
| 26 | Indiana | $36,511 | $25,000 | $51,000 |
| 27 | New Hampshire | $35,715 | $25,000 | $50,000 |
| 28 | Oklahoma | $35,361 | $25,000 | $48,000 |
| 29 | Arizona | $35,245 | $25,000 | $48,000 |
| 30 | Hawaii | $35,139 | $27,000 | $44,000 |
| 31 | Iowa | $34,728 | $25,000 | $47,000 |
| 32 | Nevada | $34,399 | $25,000 | $46,000 |
| 33 | Alabama | $34,120 | $24,000 | $48,000 |
| 34 | Nebraska | $34,049 | $25,000 | $45,000 |
| 35 | Oregon | $33,842 | $26,000 | $43,000 |
| 36 | Idaho | $33,611 | $25,000 | $43,000 |
| 37 | South Carolina | $33,294 | $23,000 | $47,000 |
| 38 | Vermont | $33,229 | $23,000 | $46,000 |
| 39 | Maine | $32,591 | $23,000 | $44,000 |
| 40 | West Virginia | $32,488 | $22,000 | $47,000 |
| 41 | Utah | $32,473 | $24,000 | $42,000 |
| 42 | Wyoming | $32,448 | $24,000 | $42,000 |
| 43 | Kansas | $32,069 | $23,000 | $43,000 |
| 44 | Montana | $31,892 | $24,000 | $41,000 |
| 45 | Kentucky | $31,852 | $22,000 | $44,000 |
| 46 | North Dakota | $31,716 | $24,000 | $41,000 |
| 47 | New Mexico | $31,649 | $23,000 | $43,000 |
| 48 | South Dakota | $30,277 | $22,000 | $40,000 |
| 49 | Mississippi | $29,873 | $21,000 | $41,000 |
| 50 | Arkansas | $29,024 | $20,000 | $40,000 |
Methodology: Customer Service Supervisor Salary By State
To better understand customer service supervisor pay by state, Zippia has aggregated data across a multitude of channels including the BLS, FLC, and OPM. We then supplement that data with actual listed salaries from job posts. Finally, the data science team calculates a weighted average of these inputs to create an average pay for customer service supervisors by state.
We took the average annual salary data for customer service supervisors from these estimates and ranked every state on this criteria with the state with the highest salary ranking as highest average salary for customer service supervisors.
Customer Service Supervisor Salary By State FAQs
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What is the highest-paid state for customer service supervisors?
The highest-paid state for customer service supervisors is Maryland with an average salary of $49,417 per year.
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What city pays customer service supervisors the most?
New York, NY pays customer service supervisors the most with an average salary of $48,237 per year.
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What is the worst state for customer service supervisors?
The worst state for customer service supervisors is Arkansas with an average salary of $29,024 per year.
Author
Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.
