*Bonus available for qualified candidates
Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals.
Job Specific Duties
Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan.
Provides educational interventions using developmentally appropriate explanations.
Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding.
Provides Child Life assessments and normalizes the hospital environment for patients and families.
Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects.
Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback.
Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs.
Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues.
Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques.
Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care.
Utilizes clinical decision making processes to achieve desired patient/family outcomes.
Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult.
Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met.
Serves as unit preceptor for new hires within the Child Life department if competencies are met.
Provides support and collaborates professionally with Child Life Activity Assistants.
Minimum Job Requirements
Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field
CCLS - Certified ChildLife Specialist required within 1 year of hire
American Heart Association AED - maintain active and in good standing throughout employment
Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived)
Knowledge, Skills, and Abilities
General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge.
Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit.
Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit.
Ability to assess, plan, implement and evaluate when delivering Child Life services.
Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.
$44k-80k yearly est. 3d ago
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Bilingual Personal Injury Case Manager
Ascendo Resources 4.3
Advocate job in Miami, FL
Bilingual Case Manager (English/Spanish) - Personal Injury
📍 Miami, FL | ⏳ Temp-to-Hire | 🕗 Monday-Friday, 8:00 AM - 5:00 PM
We are seeking a dedicated and detail-oriented Bilingual Case Manager with personal injury experience to join our team in Miami, FL. This is a temp-to-hire opportunity with a consistent weekday schedule and the chance to join a supportive, fast-paced legal environment focused on helping injured clients navigate their medical and legal processes.
About the Role:
As a Case Manager, you will play a key role in coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs) while managing ongoing communication and documentation for personal injury cases. Your ability to handle sensitive information, communicate effectively in both English and Spanish, and manage detailed casework will directly impact the success of our clients' outcomes.
Key Responsibilities:
Schedule and coordinate EUOs and IMEs; send timely and accurate notices to all involved parties
Maintain ongoing follow-up with clients regarding treatment updates and case progress
Request, receive, and organize medical records and billing documentation
Review and analyze medical documentation for accuracy and completeness
Communicate regular case status updates to clients
Maintain well-organized, confidential, and compliant case files
Requirements:
Minimum 1 year of personal injury case management experience
Bilingual - fluent in English and Spanish (written and verbal)
Strong organizational skills with high attention to detail
Excellent communication and customer service skills
Ability to manage confidential information with discretion
Must be able to start immediately
Comfortable working Monday through Friday, 8:00 AM to 5:00 PM
$30k-36k yearly est. 4d ago
Behavioral Health Associate-PRN
Acadia Healthcare Inc. 4.0
Advocate job in Boca Raton, FL
Come join our team as a Behavioral Health Associate, at Wellness Resource Center! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community through compassion, this position is right for you! This is a PRN position, working hours as assigned to cover facility needs.
ESSENTIAL FUNCTIONS:
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
Ensure the well-being of patients and provide a positive, supportive and structured environment.
Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
Document timely, accurate and appropriate clinical information in patient's medical record.
Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
May obtain patient's vital signs, height and weight as assigned and document in patient record.
Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
Engage patients in activities and interactions designed to encourage achievement of treatment goals.
Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
May provide transportation for patient or coordinate transportation with appropriate staff member.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
At Wellness Resource Center we specialize in providing services to adults struggling with substance use disorders, mental health, and associated co-occurring disorders in an inpatient and outpatient basis.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* High school diploma or equivalent required.
* 1 year or more experience working with the specific population of the facility preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
* First aid may be required based on state or facility requirements.
SCHEDULE/JOB STATUS:
* PRN- As needed.
* Looking for a flexible schedule.
PAY:
* Starting at $16
* Shift Differentials are applied as well
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
Summary of Responsibilities
A Behavioral Health Practitioner (BHP) works under the direction and supervision of a Clinical Manager, providing community-based behavioral health services to individuals with psychiatric illness, substance use issues and/or co-occurring disorders. The BHP must be open and willing to work with culturally and gender diverse groups and individuals to facilitate goals of self-efficacy. This position requires a high degree of self-initiative and motivation. The schedule is flexible, as determined by the person served' s needs and may include early morning, evening or weekend appointments. The position may involve services provided in the designated BHS clinic, driving to persons served homes or various locations within the community where services are provided (if services are offered on-site according to the program and funding source.) It may include telehealth services utilizing both audio and visual communication with individuals. BHPs provide individual, family and group counseling, crisis intervention, conflict resolution, initial assessments to determine level of care, treatment planning, case presentations, presenting psychoeducational information to individuals regarding diagnosis, symptoms, medications, relapse prevention and safety planning. The BHP provides services to both children and adults. The position also includes participating in multidisciplinary case conferences and supervision, treatment plan reviews, developing aftercare treatment and all required documentation utilizing Collaborative Documentation.
Essential Duties and Responsibilities
•Primary focus is on providing comprehensive clinical services and therapy which includes biopsychosocial assessments, screening and placement for level of care, diagnosis, individual psychotherapy, group therapy, family therapy, brief interventions utilizing evidence-based care and tools and educational counseling services to a caseload of person's served consisting of adults and children.
•Community- based mental health services which includes services in the persons served home, school or community location in addition to office and telehealth clinical services.
•BHP Licensed Psychotherapists are expected to complete the Certificate of Professional Initiating Involuntary Examination form for any individual meeting Baker Act criteria in their presence.
•BHPs and mandatory providers are expected to adhere to all Florida mandatory reporting laws in addition to but not limited to child abuse and elderly abuse.
•Complete all required documentation utilizing Collaborative Documentation and all agency formats/standards
•Maintain on-going relationships with community agencies and function as a liaison with identified individuals/organizations
•Participate in community education/activities program presentations as required
JOB DESCRIPTION
•Participate in on-going improvement and utilization review activities as well as BHS scheduled training, meetings, and clinical supervision sessions
•Adhere to training requirements of BHS
•Utilize the current data/clinical computer program (Electronic Health Records System) necessary to perform billing and clinical documentation
•Provide services that are medically/clinically necessary
•Continually assess for potential risk of crisis, suicide, self-harm and/or homicide.
•Collaborate with individual on a clinically appropriate safety plan
•Collaborates with other providers on the person's served integrated team other treatment team members regarding person's served progress and needs.
•Prepare and works with the person served in transition/discharge planning and relapse prevention
•Follow instructions regarding limitation for services brought by utilization management (UM Department)
•Adhere to the high standards of health care ethics and quality within this professional field, strictly following agency rules and protocols as well as established regulations.
•Attend and participate in supervision sessions as scheduled; applying evidenced-based practices that are embraced by BHS Behavioral Health Practice Guidelines.
•Always maintain professionalism, including professional behavior and attire
•Meet all deadlines including but not limited to schedules, documentation and timesheets
•Performs with excellent people skills by offering requested information, orientation and/or support to the person served in a caring and respectful attitude.
•Adhere to all BHS incident reporting and policies.
Qualification Required for BHP Level 1
Licensed Practitioner of the Healing Arts or BHP Licensed includes any of the following:
1.Marriage and family therapists licensed in accordance with Chapter 491, F.S.
2.Clinical social workers licensed in accordance with Chapter 491, F.S
3.Mental health counselors, licensed in accordance with Chapter 491, F.S.
4.Psychologists licensed in accordance with Chapter 490, F.S.
SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS: Ability to read, write and speak in English. Bi-lingual candidates are preferred/helpful. Must be able to read and comprehend simple instructions, short correspondence, and memorandums. Agility to effectively communicate information both orally and written on one-to-one and small group situations to person's served and other employees.
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Work Location: In person
$80k yearly 3d ago
Recovery Advocate - Per Diem
Caron Treatment Centers-Career 4.8
Advocate job in Delray Beach, FL
**Starting hourly rate of $23.00 per hour, plus the shift differentials of $1.00 for 2nd Shift and $2.00 for 3rd Shift **
** Hours, ranging from 8 to 30 hours per week, and the shift schedule 1st, 2nd, or 3
rd
Shift including weekends and holidays**
This position is on an as needed basis
Duties and Responsibilities:
Support the admission, transfer, and discharge process for the patient.
Perform luggage checks and transfer luggage weighing up to 50 pounds.
Conduct on person searches and document patient belongings.
Facilitate new patient orientation and unit tours.
Organize patient movement.
Help organize patients for off-campus appointments as required.
Ensure patient attendance to scheduled programming and accompany and/or monitor as required.
Accompany patients to meals and activities.
Assist with guest speakers and in-house recovery support meetings.
Monitor and direct patients during emergency evacuations.
Assist the clinical and admission teams to monitor and assess patient behavior with supervision/support of a clinical or administrative staff member.
Assist elopement, Against Medical Advice (AMA), and Against Staff Advice (ASA) protocols.
Maintain communication with clinical staff regarding patient issues.
Conduct and document hourly head counts of patients or their whereabouts.
Document patient behavior in electronic medical record.
De-escalate patients.
Perform daily room/perimeter checks and periodic room searches.
Educate patients with behavioral health disorders on the use of recovery-oriented stress management, social, relational, and coping skills to build and sustain recovery.
Conduct the Columbia Suicide Severity Rating Scale (C-SSRS) when indicated.
Follow protocol for patients returning from off-site passes, including but not limited to observation of urine, drug screenings, breathalyzers, completion of on-person search and luggage search.
May present educational lectures with clinically approved materials.
Monitor and work with patients to ensure common areas are kept clean, neat, safe, and presentable.
This job description reflects management's assignment of essential functions; it does not restrict or prescribe other duties or tasks that may be required or assigned.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 50 pounds.
Must be able to walk and actively participate in activities throughout campus, which may include ascending and descending stairs.
Must be able to sit for prolonged periods of time as needed.
Must be able to drive a 15-passenger van, car, or car to and from various activities.
Must be able to work overtime/extended hours, holidays and during periods of inclement weather as needed.
Education / Experience / Qualifications:
High school diploma or equivalent is required.
Requires proficient computer skills, including knowledge of Microsoft Office.
Requires a basic understanding of substance use disorders and recovery program philosophies.
Must be 21 years of age or older.
Requires a current, valid, unrestricted driver's license with at least 5 years of driving experience.
Experience working with respective populations is preferred.
If in recovery, 2 years of continuous sobriety is preferred.
This is a safety sensitive position.
Knowledge, Skills, and Abilities:
Must be able to demonstrate knowledge of the principles and philosophies of recovery programs (i.e. 12 Steps, Dharma Recovery, SMART Recovery, etc.)
Must possess the skills to adequately supervise respective population and be able to observe, report, and document behaviors on the unit.
Must be able to operate as a role model in decorum, speech, and behaviors consistent with recovery principles.
Must demonstrate good organizational skills.
Must possess the skills necessary to present clinically approved educational lectures.
Must possess cultural sensitivity and act appropriately within all cultures.
Must be computer literate and able to work with most Microsoft applications along with other network components.
Must be able to keep all clinical work within the guidelines of the federal and state guidelines and Caron policy regarding ethical standards.
#IND101
$23 hourly 8d ago
Experience Advocate
Open Door 4.5
Advocate job in Miami, FL
About the Team
Experience Advocates take pride in delivering premier support and a world class experience to thousands of customers every day. This is a critical frontline role that touches every operation at Opendoor and supports customers during the most meaningful financial decision of their lifetime. As an Experience Advocate your day will consist of navigating phones and written communications through multiple platforms, as well as collaborating with internal stakeholders to improve the customer experience. You'll have a front-row seat to view the complexity of our mission and help us build industry-defining solutions while developing real estate mastery along the way.
Role Responsibilities
Be the face and voice of Opendoor handling the sophisticated needs of our customers with integrity, empathy, and efficiency.
Guide customers to understand all aspects of the Opendoor home-buying and home-selling process by responding quickly to questions and unresolved issues.
Respond to incoming calls from customers, agents, neighbors, vendors, and partners wanting to learn about Opendoor. This includes assistance with home information, transactions, buying and selling programs, feedback, and partnerships.
Own tough customer interactions that require de-escalation, gathering detailed information, and developing pathways for communication.
Act as a liaison between customers and internal partners to resolve customer issues.
Navigate internal and external knowledge resources to assist in your discernment, find solutions and deliver accurate information.
Continuously develop your real estate and Opendoor knowledge by participating in training and discussions.
Cultivate a positive environment through engagement and peer interactions while maintaining a growth mindset.
Work closely with internal teams (sales, agents, pricing, home operations) and external partners (title/escrow, lenders) to deliver a perfect experience to customers.
Deeply understand our customer's needs and share insights with our product teams to improve the customer experience and develop new programs that set Opendoor apart.
Meet team performance goals consistently (adherence, productivity, and CSAT)
Remain flexible to work schedules that will include weeknight or weekend coverage
Skills Needed
Mission-driven. You believe in our mission to empower everyone with the freedom to move and can't stop thinking about how we can improve upon our outstanding customer experience.
Hungry. You have the horsepower and whatever-it-takes attitude to give your customers a delightful experience working outside of normal business hours including weekends.
True empaths. What gets you out of bed each morning is connecting with and helping people from all walks of life. You naturally put the needs of others before your own and derive energy from helping people.
All about the team. You grow by empowering others and taking the time to cultivate growth in your teammates. Before anyone asks, you're always there to lend extra capacity when the team gets overextended.
Skilled communicators + active listeners. You have limitless perseverance and enjoy the challenge of explaining a complex concept multiple times in different ways until a customer truly gets it. This can happen throughout a 45-minute phone call or 10 text messages and you don't bat an eye.
Solution-oriented. Everyone notices problems, do you have a bias towards action? When a current policy is crafting customer friction or you're certain a new tool could make our customer interactions more efficient, this gets you excited. You scope the problem, capture supporting evidence, and propose a solution.
Coachable. You have an appetite for feedback and receive it with passion, seeking out opportunities to become a better operator.
Adaptive and flexible operators. You work well in ambiguity, feel comfortable context-shifting, and adapt quickly to changing processes and tools.
Bonus points if
Bilingual in English and Spanish
Experience in a fast paced, high volume call environment
Experience or knowledge in real estate
Efficient in simultaneously navigating multiple systems
Requirements:
Must be in office for all scheduled working days that fall on Monday, Tuesday, Thursday and Friday.
*Wednesdays are optional but not required
Available to work on evenings, weekends and holidays.
At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We've built an end-to-end online experience that has already helped thousands of people and we're just getting started.
$40k-61k yearly est. Auto-Apply 13d ago
Victim Advocate for Human Trafficking Survivors
Camillus House 3.5
Advocate job in Miami, FL
Full-time Description
Who We Are
At Camillus House, we are driven by our mission to serve individuals and families experiencing homelessness and poverty in South Florida. Guided by the teachings of St. John of God, we provide comprehensive services that include housing, healthcare, behavioral health, and supportive services. Our core values Hospitality, Respect, Quality, Spirituality, and Responsibility shape how we serve our clients, support one another, and uphold the dignity and worth of every person.
Who You Are
You are a compassionate and mission driven advocate with a strong commitment to supporting survivors of human trafficking through trauma informed client centered care. You are skilled at building trust, navigating complex housing and social service systems, and empowering individuals to achieve safety, stability, and independence. You bring empathy, professionalism, and cultural sensitivity to your work and are able to balance advocacy, crisis response, and case management in a fast-paced environment. You are deeply aligned with Camillus House values and motivated by service to others.
What You Will Do
As the Victim Advocate for Human Trafficking Survivors, you will provide comprehensive wraparound support to survivors as they transition from emergency shelter into stable housing. Reporting to the Director of Behavioral Health, you will play a critical role in helping clients achieve long-term housing stability, safety, and self-sufficiency through a rapid rehousing model.
Your responsibilities include:
Case Management and Service Planning: Deliver individualized, survivor centered case management based on each client's unique needs. Develop, implement, and monitor service plans focused on housing stability, employment readiness, financial literacy, healthcare access, and overall well-being. Coordinate referrals and maintain ongoing communication with internal and community service providers.
Client Advocacy and Support: Provide trauma informed advocacy and emotional support to survivors accessing emergency and transitional housing services. Establish trusting relationships that foster empowerment, self-advocacy, autonomy, and long term independence.
Crisis Intervention and Safety Planning: Respond effectively to crises by providing immediate emotional support and practical interventions. Develop, reassess, and update personalized safety plans to address ongoing risks and promote survivor safety throughout the housing transition process.
Follow Up and Ongoing Engagement: Maintain consistent contact with survivors after housing placement through home visits, check ins, and progress evaluations. Identify emerging needs early and provide timely support to promote housing retention and stability.
Housing Stability and Rapid Rehousing: Assist survivors with locating, securing, and maintaining safe and stable housing. Support clients through housing applications, lease processes, landlord engagement, and move in coordination. Monitor housing progress and rental assistance as survivors work toward financial independence.
Legal and Systems Advocacy: Support survivors in accessing legal resources related to immigration, family law, employment rights, and criminal record expungement. Provide advocacy, referrals, and accompaniment while respecting survivor choice and confidentiality.
Mission and Values Integration: Demonstrate Camillus House values by welcoming all individuals with hospitality, treating every person with dignity and respect, supporting holistic well being of mind, body, and spirit, delivering high quality services, and acting responsibly as a steward of resources and relationships.
Other Duties
What You Will Bring
Education and Credentials: Bachelor's degree in social work, psychology, criminal justice, housing studies, or a related field required. Master's degree preferred. Certifications or specialized training in trauma informed care, housing advocacy, or services for survivors of human trafficking are strongly preferred.
Experience: Minimum of two to three years of professional experience in victim advocacy, housing services, or a related social services field. Experience supporting survivors of human trafficking, domestic violence, or homelessness preferred. Prior experience working within rapid rehousing or transitional housing programs is highly desirable.
Ability to Work Independently and Collaboratively: Demonstrated ability to work autonomously while also collaborating effectively within multidisciplinary teams and across community partners.
Crisis Management and Problem Solving: Strong crisis intervention, decision making, and problem-solving skills with the ability to remain calm, effective, and client focused in high pressure situations.
Cultural Competence: Ability to work respectfully and effectively with individuals from diverse cultural, socioeconomic, and linguistic backgrounds.
Housing Systems Knowledge: Working knowledge of rapid rehousing models, housing systems, and rental assistance programs, including the ability to engage landlords and navigate housing placement processes.
Language Proficiency: Proficiency in spoken and written English required. Spanish preferred. Additional languages, including Creole, are a plus.
Organizational and Documentation Skills: Strong organizational skills with exceptional attention to detail, particularly in maintaining accurate and confidential client records.
Professionalism and Emotional Resilience: High level of professionalism, emotional intelligence, adaptability, and resilience when working with vulnerable populations and complex situations.
Trauma Informed Practice: Strong understanding of trauma informed, survivor centered approaches that promote empowerment, safety, and long-term stability.
Verbal and Written Communication: Excellent verbal and written communication skills, with the ability to advocate effectively, document clearly, and engage with clients and partners professionally.
Work Environment and Schedule: This is a non-remote, full-time position, typically scheduled Monday through Friday, with flexibility required for evenings, weekends, holidays, or on call responsibilities as program needs dictate. The role involves standing, walking, and use of hands, with occasional lifting of up to twenty-five pounds. The work environment noise level ranges from low to moderate.
Requirements
What We Offer
• Comprehensive Medical Plans (PPO & HMO options)
• Dental Insurance
• Vision Insurance
• GAP Insurance (fully paid by employer)
• Employer-paid Short-Term Disability Coverage
• Employer-paid Long-Term Disability Coverage
• Employer-paid Life Insurance
• Voluntary Life & AD&D Insurance
• Accident & Critical Illness Insurance
• Long-Term Care Insurance
• Proactive Health Management Plan (PHMP) Wellness Program
• Employee Assistance Program (EAP) - Confidential support for personal and work-life issues
• Pet Insurance (Nationwide)
• Paid Vacation Time
• Paid Sick Time
• Paid Federal Holidays
• Paid Floating Holidays
Equal Opportunity Employer
Camillus House is an equal opportunity employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees, valuing diversity, and fostering a culture of equity.
Salary Description $50,000
$50k yearly 2d ago
Client Advocate - Public Sector & Education
Willis Towers Watson
Advocate job in Miami, FL
The Role The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan, engaging expert resources and leading pricing and profitability efforts. The CA arranges WTW resources to provide coordinated service and placement to meet the client's insurance and risk management needs. A Client Advocate should be the top Relationship Management colleague for accounts to which they are assigned. An CA has a strong connection to the client's business and a fundamental understanding of its industry, thus this relationship is a business partnership with client decision makers. They are ultimately responsible for client retention, client profitability, and delivery of all outcomes for their assigned clients. The Client Advocate (CA) is responsible for maximizing revenue from existing clients. Needs to be comfortable "upselling" the client and growing the account. The CA will lead RFPs, oral presentations and pitches. As a senior member of the organization, you will have additional responsibility serving as:
* A mentor to colleagues
* A Subject Matter Expert for one or more lines of business
* A Team Leader
This role offers a hybrid working opportunity, with some required office time and travel to client locations based out of any US location.
The Responsibilities
* Retains existing book of business and develop and strengthen client relationships - recognized as primary client relationship contact
* Contributes to new business opportunities for new clients and develops business opportunities with existing clients
* Drives the RFP response process, including review, identification, and coordination of resources and expertise required, and ultimate document ownership
* Engages with sales and broking to understand marketplace changes
* Establishes comprehensive understanding of client's industry, business, and objectives
* Provides strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommends appropriate solutions throughout the policy term (including acquisition due diligence)
* Drives creation and delivery of E365 Plan and Client Stewardship report
* Identifies, engages, and integrates delivery of all WTW internal resources to deliver on the client experience
* Leads and mentors account team members
* Maximizes the profitability and retention of their book of business
* Negotiates, creates, and delivers fee/compensation agreements to clients
* Informs client's insurance program design and strategy by working in conjunction with Broking to ensure utilization of appropriate analytical tools
* Drives design and delivery of client presentations/proposals, client advocacy reports, client service plans and schedules
* Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients.
* Ensures Group policy requirements (legal, regulatory & compliance) are met
* Other duties as identified and appropriate to ensure exceptional client experience
Qualifications
The Qualifications
* Experience:
* 5+ years of commercial Property & Casualty experience in a client-facing role.
* Expertise in public sector risk programs, such as education-specific clients (schools, municipalities, higher education institutions, charter networks, state agencies, and special districts) and/or government contractor clients.
* Strong understanding of governmental risk exposures (public safety, transportation fleets, utilities, parks & recreation, public facilities, emergency services).
* Experience managing large, multi-location property schedules (schools, municipal buildings, infrastructure assets).
* Technical Knowledge:
* Strong understanding of coverage forms for program design, gap analysis, and ongoing consultation.
* Ability to interpret underwriting submissions, exposure schedules, loss runs, COPE data, and actuarial evaluations.
* Knowledge of public sector procurement processes (RFPs, competitive bidding, compliance requirements).
* Familiarity with public entity pooling (risk-sharing pools, captives, self-insured structures).
* In-depth knowledge of public sector policies and endorsements across relevant lines (property, liability, auto, law enforcement, cyber, crime/fidelity).
* Analytical & Presentation Skills:
* Ability to interpret, analyze, and present analytical models.
* Comfort presenting to public boards, councils, and committees, including program updates and renewal strategies.
* Professional Skills:
* Relationship management: leverage internal/external resources to meet client needs.
* Negotiation: develop creative solutions, drive consensus, and resolve conflicts.
* Project management: oversee large, complex projects end-to-end.
* Leadership: advocate for change, provide clear guidance, and collaborate effectively.
* Licensing & Credentials:
* Must maintain P&C broker license and complete continuing education.
* Professional designations preferred (CPCU, ARM, CIC, CRIS, CRM, AINS, ARPM).
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $130,000- $170,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
Company Benefits (US locations)
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
* Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
* Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
* Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vets
$38k-62k yearly est. 4d ago
Client Advocate - Public Sector & Education
WTW
Advocate job in Miami, FL
**The Role** The Client Advocate is responsible for cultivating and maintaining client relationships that includes leading strategy development and execution. They have ownership of the E365 Service plan, engaging expert resources and leading pricing and profitability efforts. The CA arranges WTW resources to provide coordinated service and placement to meet the client's insurance and risk management needs. A Client Advocate should be the top Relationship Management colleague for accounts to which they are assigned. An CA has a strong connection to the client's business and a fundamental understanding of its industry, thus this relationship is a business partnership with client decision makers. They are ultimately responsible for client retention, client profitability, and delivery of all outcomes for their assigned clients. The Client Advocate (CA) is responsible for maximizing revenue from existing clients. Needs to be comfortable "upselling" the client and growing the account. The CA will lead RFPs, oral presentations and pitches. As a senior member of the organization, you will have additional responsibility serving as:
+ A mentor to colleagues
+ A Subject Matter Expert for one or more lines of business
+ A Team Leader
This role offers a hybrid working opportunity, with some required office time and travel to client locations based out of any US location.
**The Responsibilities**
+ Retains existing book of business and develop and strengthen client relationships - recognized as primary client relationship contact
+ Contributes to new business opportunities for new clients and develops business opportunities with existing clients
+ Drives the RFP response process, including review, identification, and coordination of resources and expertise required, and ultimate document ownership
+ Engages with sales and broking to understand marketplace changes
+ Establishes comprehensive understanding of client's industry, business, and objectives
+ Provides strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Recommends appropriate solutions throughout the policy term (including acquisition due diligence)
+ Drives creation and delivery of E365 Plan and Client Stewardship report
+ Identifies, engages, and integrates delivery of all WTW internal resources to deliver on the client experience
+ Leads and mentors account team members
+ Maximizes the profitability and retention of their book of business
+ Negotiates, creates, and delivers fee/compensation agreements to clients
+ Informs client's insurance program design and strategy by working in conjunction with Broking to ensure utilization of appropriate analytical tools
+ Drives design and delivery of client presentations/proposals, client advocacy reports, client service plans and schedules
+ Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice, and industry groups to develop and deliver renewal to clients.
+ Ensures Group policy requirements (legal, regulatory & compliance) are met
+ Other duties as identified and appropriate to ensure exceptional client experience
**Qualifications**
**The Qualifications**
+ **Experience:**
+ 5+ years of commercial Property & Casualty experience in a client-facing role.
+ Expertise in public sector risk programs, such as education-specific clients (schools, municipalities, higher education institutions, charter networks, state agencies, and special districts) and/or government contractor clients.
+ Strong understanding of governmental risk exposures (public safety, transportation fleets, utilities, parks & recreation, public facilities, emergency services).
+ Experience managing large, multi-location property schedules (schools, municipal buildings, infrastructure assets).
+ **Technical Knowledge:**
+ Strong understanding of coverage forms for program design, gap analysis, and ongoing consultation.
+ Ability to interpret underwriting submissions, exposure schedules, loss runs, COPE data, and actuarial evaluations.
+ Knowledge of public sector procurement processes (RFPs, competitive bidding, compliance requirements).
+ Familiarity with public entity pooling (risk-sharing pools, captives, self-insured structures).
+ In-depth knowledge of public sector policies and endorsements across relevant lines (property, liability, auto, law enforcement, cyber, crime/fidelity).
+ **Analytical & Presentation Skills:**
+ Ability to interpret, analyze, and present analytical models.
+ Comfort presenting to public boards, councils, and committees, including program updates and renewal strategies.
+ **Professional Skills:**
+ Relationship management: leverage internal/external resources to meet client needs.
+ Negotiation: develop creative solutions, drive consensus, and resolve conflicts.
+ Project management: oversee large, complex projects end-to-end.
+ Leadership: advocate for change, provide clear guidance, and collaborate effectively.
+ **Licensing & Credentials:**
+ Must maintain P&C broker license and complete continuing education.
+ Professional designations preferred (CPCU, ARM, CIC, CRIS, CRM, AINS, ARPM).
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.**
**Compensation and Benefits**
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).
Compensation
The base salary compensation range being offered for this role is $130,000- $170,000 USD per year. This role is also eligible for an annual short-term incentive bonus.
**Company Benefits (US locations)**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ )
+ **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k).
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
$38k-62k yearly est. 4d ago
Child Life Specialist (Full Time, Days) Sign-On Bonus!
Miami Children's 3.9
Advocate job in Miami, FL
* Bonus available for qualified candidates Works under the supervision of leadership and Child Life team to assist the child and/or family in their adjustment to hospital, diagnosis, and/or treatment plan by providing pre/post procedural/surgical teachings, emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and medical play to enhance understanding. Collaborates as a member of the interdisciplinary team to develop and administer an individualized plan of care, adhering to the professional standards of practice of the Association of Child Life Professionals.
Job Specific Duties
* Assists the patient/family in their adjustment to the hospital, diagnosis, and/or treatment plan.
* Provides educational interventions using developmentally appropriate explanations.
* Offers emotional support, developmentally appropriate play activities, distraction and support during painful procedures, and engages in medical play to enhance patient understanding.
* Provides Child Life assessments and normalizes the hospital environment for patients and families.
* Covers caseload thoroughly and prioritizes patients based on the Association of Child Life Professional's guidelines for the standard of care; plans & organizes daily routine; meets deadlines for assigned projects.
* Develops a productive work environment that incorporates volunteers into daily programming through delegating, valuing input, empowering, and providing feedback.
* Establishes and maintains a healthy, balanced, and therapeutic relationship with the patient and family within the integrated healthcare system based on their needs.
* Identifies & addresses the learning needs for patients/families; identifies inhibitors to learning process & readiness to learn; adjusts teaching strategies based on age, ethnic & gender issues.
* Interacts in a cooperative manner within the healthcare team to support and contribute to the shared patient/family focused care goals through professional communications techniques.
* Utilizes a clinical decision-making process and critical thinking to effectively deliver patient care with all healthcare providers across the continuum of care.
* Utilizes clinical decision-making processes to achieve desired patient/family outcomes.
* Conducts formal and informal developmental assessments of psychosocial needs of patients and families within 24 hours of consult.
* Serves as backup preceptor for practicum students and intern students once hours set by the Association of Child Life Professionals and competencies are met.
* Serves as unit preceptor for new hires within the Child Life department if competencies are met.
* Provides support and collaborates professionally with Child Life Activity Assistants.
Minimum Job Requirements
* Bachelor's Degree in Child Life, Child Development, Early Childhood Education, or related field
* CCLS - Certified ChildLife Specialist required within 1 year of hire
* American Heart Association AED - maintain active and in good standing throughout employment
* Completion of Child Life internship following the Association of Child Life Professionals current standards (if candidate has validated Certification from the ACLP, then this requirement will be waived)
Knowledge, Skills, and Abilities
* General skills to resolve problems requiring the use of child developmental theory, professional child life principles and experience- based knowledge.
* Basic knowledge of procedures, illnesses, injuries, and other related events on a nursing unit.
* Able to demonstrate the knowledge and skill necessary to provide appropriate care to the age of the patients served on their assigned unit.
* Ability to assess, plan, implement and evaluate when delivering Child Life services.
* Well-developed writing skills, and excellent communication skills including conflict resolution to effectively work as a team member.
$46k-53k yearly est. 4d ago
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T3424)
Target 4.5
Advocate job in Homestead, FL
Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
$16.3 hourly Auto-Apply 60d+ ago
Bilingual Sales Advocate
Cricket Wireless Authorized Retailer
Advocate job in Hialeah, FL
Full-time Description
Sales Associate (Bilingual)
BlueFigUSA, Florida's largest authorized retailer of Cricket Wireless, is seeking a motivated and enthusiastic Bilingual Sales Associate to join our dynamic team in Hialeah, FL. If you are passionate about providing excellent customer service, fluent in both Spanish and English, and enjoy working in a fast-paced retail environment, we invite you to apply and become part of our growing company.
Key Responsibilities:
- Deliver exceptional customer service to all clients, creating a welcoming and positive shopping experience.
- Communicate product features, benefits, and promotions effectively to customers in both Spanish and English.
- Meet and exceed sales targets by actively engaging with customers and understanding their needs.
- Assist customers with device selection, plan options, and account setup, ensuring a smooth purchasing process.
- Maintain product knowledge and stay updated on the latest offerings and promotions.
- Support store operations, including inventory management, merchandising, and cleanliness.
- Flexibly work weekend and holiday shifts to meet store staffing needs.
Skills and Qualifications:
- Fluency in both Spanish and English, with excellent verbal and written communication skills.
- Previous retail or sales experience preferred, especially in telecommunications or electronics.
- Strong interpersonal skills with a customer-focused attitude.
- Ability to work flexible hours, including weekends and holidays.
- Self-motivated, goal-oriented, and able to work independently as well as part of a team.
- Basic computer skills and familiarity with point-of-sale systems.
At BlueFigUSA, we foster a vibrant and inclusive work environment that values growth, teamwork, and customer satisfaction. Join us and enjoy opportunities for professional development, competitive compensation, and employee discounts. We look forward to welcoming you to our team!
Requirements
EDUCATION and/ or EXPERIENCE:
High school diploma or equivalent.
KNOWLEDGE, SKILLS, & ABILITIES:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Positive, can-do attitude, highly motivated, results-driven personality.
Excellent customer service skills and the ability to understand and implement our sales process.
Ability to function independently as well as be a team player.
Strong verbal, written, presentation, and interpersonal communication skills.
Ability to multitask in a fast-paced environment.
Ability to complete sales tasks and meet quotas.
Must be able to work the varied hours of retail, including evenings, weekends, and holidays.
DESIRED SKILLS:
Customer Service experience is preferred, but not required
Bilingual / English & Spanish
SALARY/ BENEFITS:
Base Salary Range $14.00 hourly
Base + Commission (Hourly Pay and Commission Paid Weekly)
Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days
JOB TYPE:
Full-Time/ Part-Time
Hourly- Non-Exempt
ENVIRONMENT & PHYSICAL DEMANDS:
The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to occasionally lift 10 to 25 pounds.
Constant walking and standing; frequent bending, stooping, and reaching
$14 hourly 60d+ ago
Peer Advocate
Poverello Center
Advocate job in Wilton Manors, FL
As a Peer Counselor, you will provide essential peer support, education, and advocacy to individuals living with or at risk of HIV. Your personal experience and understanding of the challenges faced by those with HIV will be invaluable in offering emotional support, promoting adherence to treatment, and connecting clients with essential resources. You will collaborate with case managers, healthcare providers, and community organizations to enhance the well-being and quality of life for our clients and perform outreach activities as part of the Minority AIDS Initiative (MAI).
Key Responsibilities:
Peer Counseling & Support:
Facilitate individual therapeutic sessions with clients, using personal experience to provide guidance and support.
Assist clients in implementing treatment goals, including adherence to prescribed regimens, medications, and medical procedures.
Provide emotional support and encouragement to help clients manage their health and well-being.
Client Education & Empowerment:
Educate clients about the Ryan White service delivery system, helping them navigate available resources and services.
Offer information and training on self-care practices that align with clients' treatment goals.
Empower clients to take an active role in managing their health by fostering a supportive and understanding relationship.
Client Interaction & Monitoring:
Maintain regular contact with clients through face-to-face meetings, phone calls, and home visits.
Monitor clients' progress in adhering to their treatment plans and provide ongoing support to address any challenges or concerns.
Document interactions and progress, ensuring accurate records are kept for each client.
Collaboration & Coordination:
Work collaboratively with healthcare providers, case managers, and other professionals to ensure a comprehensive approach to client care.
Participate in team meetings and case conferences to discuss client progress and strategies for continued support.
Coordinate with other services and resources to meet clients' needs effectively.
HIV Counseling, Testing & PrEP Uptake:
Proficiency in HIV counseling and testing protocols in compliance with Florida Statutes and Administrative Code.
Strong communication and counseling skills, with the ability to handle sensitive information with confidentiality and empathy.
Knowledge of public health policies and the legal framework governing HIV testing and reporting.
Ability to assess patient risks and provide appropriate educational and medical guidance.
Experience with electronic medical records and accurate documentation practices.
Cultural competence and interpersonal skills to engage diverse populations effectively.
Link clients with Pre-Exposure Prophylaxis (PrEP) or HIV treatment.
Qualifications:
High school diploma or equivalent; some college coursework in social work, psychology, or a related field is preferred.
Personal experience with a similar health condition or challenge as the clients being served.
Strong understanding of the Ryan White service delivery system and available resources.
Excellent communication, empathy, and interpersonal skills.
Ability to work independently and as part of a multidisciplinary team.
Commitment to supporting clients in a compassionate, non-judgmental manner.
Maintain Certification with Department of Health's HIV Testing & Counseling Department
Reports To: Juliett Taylor, Case Management Supervisor
Employment Type: Full-Time
Salary: $30,000 - $40,000, depending on experience
$30k-40k yearly 60d ago
Care Worker
Integrated Resources 4.5
Advocate job in Doral, FL
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Job Description
Responsibilities
Facilitates department workflow by supporting clinical team with various care coordination workflows.
Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers.
Essential Functions
Provides non-clinical support to workflows involving utilization management, case management, disease management, and health promotion
Trouble shoots for the clinical team when an appropriate provider, type of service, or appropriate level of care cannot be readily found.
Researches availability of community services in order to link members to appropriate services.
Assists in transitions in care for hospitalized patients and makes appropriate placements as needed.
Assumes responsibility for self-development and career progression.
Proactively seeks and participates in ongoing training (formal and informal) in all aspects of the Care Worker role.
Assists in the mentoring and training of new Care Workers.
Remains responsible for updating self on ever changing information to ensure accuracy when dealing with members and providers
Coordinates and manages distribution of correspondence and materials to enrollees and providers
Participates in operational activities, including data collection, tracking, and analysis.
Qualifications
Understanding of plan benefit structures
Psychiatric/medical terminology
Local communication resources Clinical High School
Additional Information
Feel free to forward my email to your friends/colleagues who might be available. We do offer referral Bonus.
Thank you.
Kind Regards,
Harris Kaushik
Clinical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
DIRECT # - (732)-844-8715
Gold Seal JCAHO Certified ™ for Health Care Staffing
“INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
$33k-50k yearly est. 60d+ ago
VICTIMS ADVOCATE (RVSD 1.5.26)
City of Miami Garden, Fl 4.3
Advocate job in Miami Gardens, FL
This is a full-time, non-exempt, civilian administrative position within the City of Miami Gardens Police Department. The Victims Advocate provides social services, crisis intervention, and ongoing support to crime victims and their families. Employees in this classification administer the Department's Victim Advocate Program, assisting victims throughout all phases of the criminal justice process. Duties include interviewing, assessment, referral for counseling, crisis intervention, follow-up services, and case management.
Regularly exercises independent judgment and discretion, particularly in consultation with the Investigations Major on complex or sensitive matters, administrative decisions, and significant program changes.
This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
Interprets and implements policies and standard operating procedures concerning the Victim Advocate Program.
Exercises independent judgment to determine the most effective course of action to achieve program outcomes.
Interprets and disseminates information on victims' rights as required by Florida Statutes.
Conducts program orientations, assessments, and treatment planning for crime victims and residents.
Provides or coordinates services based on individual assessments; conducts hospital and home visits, accompanied by a police detective when required for safety or emergencies.
Maintains comprehensive and documented assessments, ensuring services are administered appropriately.
Facilitates crisis intervention, individual, group, and family counseling.
Informs victims and residents of legal requirements and implications concerning treatment and case progress; coordinates with local, county, and community agencies.
Attends training sessions, workshops, and inter-agency conferences to strengthen service coordination; participates in staff conferences for case review and consultation.
Maintains files, records, and case documentation in accordance with regulatory policies and departmental procedures; prepares casework, medical, and legal documentation.
Secures assistance and cooperation from social service agencies and community resources to address victims' and residents' needs.
Performs other related duties as assigned.
Knowledge, Skills and Abilities: Knowledge of services and resources available to crime victims and their families. Knowledge of social work practices, court procedures, and methods for assisting individuals in crisis. Knowledge of departmental policies, procedures, regulations, organization, and workflow.
Ability to operate personal computers and standard office equipment; proficient in Microsoft Word, Excel, PowerPoint, Outlook, Internet resources, and public databases. Ability to research and compile information from multiple sources; compose clear correspondence, reports, and case documentation. Strong verbal and written communication skills, including the ability to provide training and public presentations. Ability to treat victims and survivors of violent crimes with dignity, fairness, compassion, and confidentiality. Ability to maintain detailed case management systems, track cases from inception to closure, and ensure compliance with regulatory requirements. Ability to analyze and prioritize information, exercise independent judgment, and adapt methods to meet program objectives. Ability to assist victims and their families in navigating the criminal justice system. Ability to safely operate a motor vehicle.
Education & Experience Requirements:Bachelor's degree from an accredited university supplemented with a minimum of three (3) years professional experience in crisis counseling services or a victim advocate; voluntary or by employment. Must possess the State of Florida, Office of the Attorney General Victim Services Practitioner Designation; OR obtain within one (1) year of hire as a condition of continued employment. Must possess and maintain throughout employment a valid Florida driver's license with a satisfactory driving history. Fluency in a second language (Spanish or Haitian Creole preferred) desirable. Must be available to work varied hours, shifts, and on-call 24/7 as required. Applicants qualifying for employment will be subject to a polygraph examination and an extensive background screening.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The employee must occasionally lift and move objects weighing up to 20 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Noise levels range from quiet to moderately loud, depending on the environment. Work is typically performed in a temperature-controlled office environment, primarily from a seated position at a workstation.
While performing job duties, the employee is frequently required to sit, talk, and hear. The employee may occasionally be required to stand, walk, use hands to handle or operate objects, tools, or controls, and reach with hands and arms.
Work may involve stressful conditions, particularly when meeting stringent deadlines, responding to emergencies, or dealing with hostile or highly emotional individuals. Must be adaptable to performing under uncomfortable or challenging circumstances, including crisis situations, emergencies, or interactions with individuals in distress.
$33k-40k yearly est. 14d ago
Behavioral Health Specialist (CFTSS) - PD
Abbott House 4.1
Advocate job in Westchester, FL
Positions are PER DIEM (ON CALL). Flexible Schedule. Seeking qualified candidates throughout Westchester, Rockland and Orange Counties.
Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley.
Job Summary
Based on training, experience and qualifications, the Service Provider may be called upon to provide one or more of the following services to children and families enrolled in the specific services. In no situation shall a Service Provider provide services where he/she does not meet the minimum educational requirements and qualifications necessary to provide such services as documented.
Psychiatric Supports and Treatment Services (CPST)
CPST services are goal-directed supports and solution-focused interventions intended to address challenges associated with a behavioral health needs and to achieve identified goals or objectives as set forth in the child's treatment plan. CPST services must be part of the treatment plan, which includes goals and activities necessary to correct or ameliorate conditions discovered during the initial assessment visits. CPST is a face-to-face intervention with the child/youth (required), family/caregiver or other collateral supports. This is a multi-component service that consists of therapeutic interventions such as counseling, as well as functional supports.
Activities provided under CPST are intended to assist the child/youth and family caregivers to achieve stability and functional improvement in daily living, personal recovery and/or resilience, family and interpersonal relationships in school and community integration. The family/caregivers, therefore, is expected to have an integral role in the support and treatment of the child/youth's behavioral health need.
CPST is designed to provide community-based services to children and families who may have difficulty engaging in formal office settings but can benefit from home and/or community based rehabilitative services. CPST allows for delivery of services within a variety of permissible settings including, but not limited to, community locations where the child/youth lives, works, attends school, engages in services, and/or socializes.
Psychosocial Rehabilitation (PSR)
Psychosocial Rehabilitation services are designed to restore, rehabilitate, and support a child's/youth as an active and productive member of their family and community with the goal of achieving minimal on-going professional intervention. Services assist with implementing interventions on a treatment plan to compensate for, or eliminate, functional deficits and interpersonal and/or behavioral health barriers associated with a child/youth's behavioral health needs. Activities are “hands on” and task oriented, intended to achieve the identified goals or objectives as set forth in the child/youth's individualized treatment plan.
These services must include assisting the child/youth to develop and apply skills in natural settings. PSR is intended to foster and promote the development of needed skills identified in assessment or through the ongoing treatment of a licensed practitioner. PSR services are to be recommended by a licensed practitioner and a part of a treatment plan. PSR activities are focused on addressing the rehabilitative needs of the child/youth as part of a treatment plan and can be provided in coordination with treatment interventions by a licensed practitioner (e.g. OLP) or provider of CPST. Services are delivered in a trauma informed, culturally and linguistically competent manner.
Additional Responsibilities:
Responsible for the oversight and execution of all requirements for the program, as assigned.
Properly document all necessary information on each child in order to bill for services accordingly.
Participate in treatment team meetings to provide updates.
Report all Serious Reportable and Recordable Incidents to Supervisor.
Comply with Abbott House's policies, procedures, and time frames for reporting, documenting, and billing.
Knowledge of evidence based practice and complex trauma.
Any other related duties as required.
About You:
You are the ideal candidate if you are creative, mature, responsible and enthusiastic. You are also committed to helping children with emotional challenges, developmental disabilities, and medical fragility.
You have a minimum BA/BS in a human services field plus four years of relevant work experience working directly with children and families
Or you have a Master's degree in social work, psychology, or in related human services, plus one year of applicable experience.
$28k-39k yearly est. Auto-Apply 60d+ ago
Child Life Specialist - Resident Dog Handler, Miami Cancer Institute, FT, 8A-4:30P
Baptist Health South Florida 4.5
Advocate job in Miami, FL
The Child Life Specialist, Resident Dog Handler is a vital member of the healthcare team, dedicated to supporting the emotional and developmental needs of pediatric patients and their families. Through play, education, preparation, and therapeutic interventions, the specialist helps reduce fear and anxiety while promoting coping and resilience. In this unique dual role, the specialist also serves as the primary handler of a resident facility dog, integrating animal-assisted therapy into daily patient care and maintaining the dog's well-being 24/7, year-round. The Child Life Specialist is to assess the emotional, developmental, educational, and diversionary needs of pediatric patients and coordinates therapeutic interventions to address the various medical experiences of patients and families. Acts as the child and caregiver advocate while promoting concepts of family-centered care with the resident dog as a primary source of intervention and support.
Utilize the faculty dog to provide developmentally appropriate psychosocial support to pediatric patients and families. This includes, but it not limited to therapeutic play, coping strategies, and education to normalize the hospital experience.
Prepare children for medical procedures using age-appropriate language and tools. Collaborate with interdisciplinary teams to advocate for patient needs. Document interventions and patient interactions in the medical record.
Incorporate the resident dog into therapeutic interventions to reduce stress and foster emotional connection.
Maintain all requirements for dog handling set out by the placement facility dog organization regarding weight management, vet care, home environment, grooming, recurrent teaching and reporting.
Coordinates with other departments, such as marketing, public relations, and Foundation in the planning and implementation of special events and programming that involve the facility dog.
Facilitate animal care and activities in a manner that ensures cleanliness and prevention of infection for patients and caregivers which also is to include maintaining cleanliness of toys and equipment used by the resident dog or pediatric patients.
Communicates observations, assessments, and recommendations for care related to psychosocial needs of patients and families in the form of documentation in medical records, verbal reports, and multi-disciplinary rounds with the dog to effectively deliver care according to the care plan.
Provides education and/or in-services to other staff members on child life and family-centered care topics and serves as a resource for staff regarding child and adolescent development and appropriate stress responses in the healthcare environment among children and adolescents.
Provides and/or facilitates therapeutic play opportunities and other experiences with the resident dog that encourage expression of feelings, promote a sense of mastery over medical experiences, and aid in the development of healthy coping skills.
Provides developmentally appropriate, psychological preparation and/or education to patients, siblings, peers, and family members concerning various aspects of the child's medical experience(s). This includes, but is not limited to, child development theory, the healthcare environment and routine, sequence of and reason of procedure(s), coping skills, non-pharmacological pain management techniques, diagnosis, treatment, prognosis, and death or grief reactions.
Certified Child Life Specialist (CCLS) credential from the Association of Child Life Professionals must be obtained within 12 months of hire/job entry date and maintained thereafter. Proof of completion of 600 hours clinical child life internship to be provided upon hire. Bachelor's degree in Psychology, Family Sciences, Child Development, Education, or a related field required. Resident dog handler experience is preferred. Must have knowledge of principles and practices of child development. Knowledge of the dynamics of family relationships and family systems. Knowledge of children's reactions and coping mechanisms in healthcare environment and illness. Minimum required experience: 1 year
Will be required to attend a week long Canine Assistants training program in Atlanta, GA.
$54k-70k yearly est. 51d ago
Youth Staff (Seasonal and Permanent)
The Seven Seas Group 4.6
Advocate job in Miami, FL
The Seven Seas Group form a dedicated team of recruitment professionals with nearly 20 years of experience in the cruising industry. We are currently seeking motivated, energetic and flexible candidates to work onboard leading cruise liners like Royal Caribbean and Norwegian Cruiselines. If you possess excellent communication, great customer service skills and have some experience in the related field then please apply with your up to date resume, a recent photo and a short motivation letter.
Job Description
Participates in embarkation procedures by disseminating information regarding the Adventure Ocean Program, Youth Evacuation Plan, and directing and escorting guests to staterooms.
Determines the activities to initiate based on the ages and the needs of the children assigned to participate in the scheduled activity. Organizes and leads a variety of established age appropriate activities (children aged 3-17)
Maintains discipline within assigned group to ensure safety precautions are followed.
Qualifications
Bachelor's degree from an accredited university or college or the international equivalent.
Three to five years experience working with large groups of youths ages 6 months -17 years.
Experience working in school sponsored youth groups, YMCA, camps or similar positions preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-43k yearly est. 4h ago
Case Assistant - Fort Lauderdale
La Cava Jacobson & Goodis
Advocate job in Fort Lauderdale, FL
Case Assistant - Fort Lauderdale About The Firm La Cava Jacobson & Goodis, an AV Preeminent rated Florida Defense Firm, handles litigation and appeals in all Florida state and federal courts. With over 50 attorneys across 7 offices, we serve clients throughout the State of Florida. The attorneys of La Cava Jacobson & Goodis are committed to providing exceptional legal services, and they have the experience, resources, credentials, and credibility necessary to assist their clients in achieving their desired results. The Fort Lauderdale office of La Cava Jacobson & Goodis is currently seeking a Full time Case Assistant. As a Case Assistant, the successful candidate will work closely with the firm's Paralegal staff to provide clerical, administrative, and entry-level paralegal support to the assigned Practice Group. The ideal candidate demonstrates a desire to progress professionally to a Litigation Paralegal role. Primary Responsibilities
Supports Paralegal team with conducting background investigations, requesting background reports, criminal search reports, and/or social media investigations.
Supports Paralegal team with file management and organization tasks, including but not limited to, indexing file materials, organizing medical charts (tabbing and organizing), identifying and extracting key documents, and organizing other file materials.
Supports Paralegal team with obtaining non-party records and non-party discovery. Case Assistant will prepare HIPAA Authorizations, Notices of Non-Party Production, Notices of Non-Objections, Notices of Compliance.
Supports Paralegal team by updating Non-Party Discovery Indexes and Charts as well as updating Radiology Indexes and Charts.
Supports Paralegal Team by conducting expert research including, obtaining prior testimony history, transcripts, and other impeachment materials.
Supports Paralegal team with trial preparation including, but not limited to, preparing various trial materials, indexing file materials and boxes, expert files, trial exhibits, and witness folders.
Supports Paralegal team with various mailings, file transfers, and other transmissions.
This list of primary responsibilities is not exhaustive and other duties may be assigned in addition to those listed. The items listed are considered daily functions associated with this position.
Skills & Abilities
Attendance & Punctuality: Be consistently at work and on time; arrive at meetings and appointments on time; ensure work responsibilities are covered when absent.
Communication: Possess excellent verbal and written communication skills.
Strong organizational skills.
Attention to detail.
Customer Service: Respond promptly to attorney and legal assistant requests for service and assistance; meet commitments.
Dependability: Follow instructions; complete tasks on time; commit to the hours necessary to complete assignments; work independently.
Professionalism: Approach others in a tactful manner; treat others with respect; react well under pressure.
Team Work: Contribute to building a positive team spirit; support everyone's efforts to succeed.
Technical Skills: Possess basic PC skills; Ability to use phone system, copier, scanner, fax, and printer.
Minimum Qualifications
High school diploma from an accredited institution.
Paralegal Certificate or Degree required.
Prior Law Firm experience preferred.
Benefits La Cava Jacobson & Goodis offers a comprehensive benefits package for staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, short-term disability. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, life insurance for dependents. Our firm is committed to our employees and we host monthly employee appreciation events.
$34k-50k yearly est. 30d ago
Youth Care Worker - Nights
General 4.4
Advocate job in Miami, FL
â¨Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for a Coach Counselor/Youth Care Worker at South Florida Youth Academy in Miami, Florida. â¨
Located in vibrant Miami, our office is at the heart of one of the most dynamic cities in the U.S. Known for its diverse culture, growing tech and business scene, and year-round sunshine, Miami offers an inspiring backdrop to grow your career
Pay: Starting at $19 per hour.
Schedule includes 4 hours of guaranteed overtime each pay period.
Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues
and more!
ROP-benefits-and-perks-2
What you will do: As a
Youth Care Worker - Days
, you will provide 24-hour security and supervision to always ensure the safety of our Youth. You will monitor and document behaviors, monitor and join the Youth during Sports and Recreation time and assist and mentor the youth while they learn and develop within the program.
To be considered you should: Possess a High School Diploma or GED, have one-year experience working with at-risk youth in a direct care position OR 60 hours of college education and possess a Driver's License.
Schedule: Our Youth Care Workers- Days works .
Apply today and Make a Difference in the Lives of Youth!
After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As a Youth Care Worker - Days
,
you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.
Follow us on Social!
Instagram / Facebook / Linkedin / Tik Tok / YouTube
The average advocate in Hialeah, FL earns between $30,000 and $78,000 annually. This compares to the national average advocate range of $26,000 to $58,000.
Average advocate salary in Hialeah, FL
$49,000
What are the biggest employers of Advocates in Hialeah, FL?
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