Alvarado Hospital Remote jobs

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions * Conduct proactive outreach within the community to identify individuals in need of behavioral health services. * Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. * Conduct initial assessments to identify the behavioral health needs of individuals. * Provide information and referrals to appropriate behavioral health services and resources. * Respond to crisis situations and provide immediate support and intervention. * Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. * Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. * Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience * minimum of 1-3years of military experience with at least one deployment preferred but not required * must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities * Strong knowledge of behavioral health services, resources, and crisis intervention techniques. * Excellent communication, interpersonal, and organizational skills. * Ability to work independently and collaboratively within a team. * Sensitivity to the understanding of the social determinants of health. * Proficiency in using electronic health records and documentation systems. * Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Does this position require Patient Care? No Essential Functions: Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies * Addresses issues of a more complex nature and support junior staff by answering day to day questions * Process payments and maintain up-to-date billing records * Reprocessing insurance denials and submitting all necessary documentation for payment * Maintain accurate billing records and files * Collaborate with other departments to resolve billing and payment issues * May prepare monthly and quarterly billing reports for management review Qualifications Education High School Diploma or Equivalent required Experience in billing, finance or collections 2-3 years required Knowledge, Skills and Abilities * Strong attention to detail. * Excellent interpersonal, written and verbal communication skills. * Proficient in Microsoft Office Excel and other relevant billing software. * Ability to prioritize and manage multiple tasks simultaneously. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Ariadne Labs is a joint center for health systems innovation at Brigham and Women's Hospital and the Harvard T.H. Chan School of Public Health. Our goal is to save lives and reduce suffering by developing and implementing solutions for better care at critical moments in people's lives everywhere. Better care means better health outcomes, lower costs, and more actual caring. Critical means solving health systems failures that have major impact, typically touching people by the millions. Ariadne Labs currently has research and implementation projects in the areas of childbirth, surgery, palliative care, home hospital, and primary health care. Ariadne Labs' platform teams support projects by providing expertise in the fields of informatics, statistics, implementation science, monitoring and evaluation, quality improvement, strategic communications, human centered design and program management. The Ariadne Labs' Innovation Platform accelerates programs' ability to successfully design, test, and spread solutions. Our design work begins with precisely identifying the problem and patient outcomes to change, background research, generating solution options and prototyping, collecting rapid-cycle feedback, and then iterating on solution design and implementation elements. The Design Specialist will be part of the Innovation Platform at Ariadne Labs to provide support in designing effective improvement solutions in accordance with project goals, to meet the needs of end users. The Innovation Platform includes an Director, Platform Coordinator, and Innovation/Design consultants. The Design Specialist is a hybrid role requiring at least two days a week in our offices at Assembly Row in Somerville, Massachusetts and will report to the Director of Innovation and work closely with staff and faculty across the Lab. The Design Specialist's anticipated portfolio will include collaboration with Ariadne Labs' Home Hospital Program-a team leading work focused on advancing hospital-level care to patients at home, particularly in rural and underserved areas. Key current initiatives include the DEMOCRATIZE (Driving Equitable Medical Care in Rural America Through Innovative VehiclZE) project, which is developing and implementing mobile hubs-specialty vans that deliver acute and oncology care directly into rural communities. The Specialist will work alongside this diverse team of clinicians, engineers, implementation specialists, and researchers to help design and deliver the next generation of accessible, patient-centered healthcare. Qualifications Principal Duties And Responsibilities * Integrate principles of innovation, design thinking, human factors engineering, product development, and systems design into project work. * Contribute to small, innovative projects as well as for large-scale projects seeking to develop scalable solutions to complex health system problems. * Lead the design, facilitation, and synthesis of workshops for brainstorming, workflow and journey mapping, user profiling, etc. * Co-lead with project teams community outreach and engagement efforts * Support internal teams and external collaborators to connect to end-users' pains and gains as well as facilitators and barriers to systems changes. * Drive teams to simplify concepts and ideas, drive clarity, develop insights and always keep the goal and end-users in mind * Produce early versions and revisions of tools to be used in rapid cycle testing with end users * Guide teams in executing frontline interviews and/or prototype testing * Provide creative services to help visualize ideas to drive clarity and understanding in early stages of ideas * Develop and produce final versions of tools to be used in formal testing (tools may be paper based, web based, or integrated into existing systems in the healthcare setting) * Add to the catalog of innovation, design, and product management approaches, activities and methodologies that will lead future direction of Ariadne Labs work. * Serve as an innovation and design content expert for the Lab by conducting lab-wide learning sessions and lectures * Other duties as assigned Qualifications * BA required * Masters preferred in related field (MBA, MPH, other) * 5+ years experience working in the field of innovation, design, systems engineering public health, or a related area required * 3+ years experience working in the field of healthcare and/or public health required * Current certification in human centered design, innovation, human factors, or a related field preferred * Experience in a supervisory or leadership role 3-5 years required Preferred Experience: * Experience working in a multi-functional, matrixed public health or non-profit environment strongly preferred * Experience collaborating with engineers * Experience working with low-and-middle income countries Expected In Person Time: This position is based out of our Assembly Row, Somerville, MA office and follows a hybrid work model. Team members are expected to work onsite in the Somerville office at least two days per week, with the flexibility to work remotely for the remainder of the week. Preferred Skills * Ability to integrate and adapt approach to design and innovation into that of Ariadne Labs' own approach to design and research * Bring an equity, inclusion, and accessibility lens to their approach * Bring energy to their work and attitude of collaboration and co-creation * Leverage Miro (or similar) to support virtual design process * Strong communication skills, including technical writing, public speaking, small and large group facilitation and training * Ability to gather, synthesize and translate stakeholders' needs and provide recommendations * Strong planning, problem solving and analytical skills * Ability to maneuver through complex political situations to achieve desired outcomes * Skilled in industry-standard design software like Adobe Creative Suite and Figma Knowledge, Skills and Abilities * Strong project management skills, including planning, budgeting, and resource allocation. * Excellent interpersonal and communication skills for collaborating with multiple teams and stakeholders. * Ability to facilitate ideation sessions and promote creative thinking to solve complex challenges. * Proficiency in research and data analysis to inform project direction and evaluate outcomes. * Adaptability and problem-solving skills to adjust project plans and address unexpected challenges. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $73,798.40 - $107,400.80/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role is on the Medical Specialties team. Seeking experience coding in: Primary care E&M Endocrine Hematology Job Summary Summary: Responsible for ensuring proper coding compliance, documentation accuracy, and adherence to coding guidelines and regulations. Does this position require Patient Care? No Essential Functions Assign appropriate diagnosis codes (ICD-10) and procedure codes (CPT/HCPCS) to patient encounters based on medical documentation, physician notes, and other relevant information. * Ensure compliance with coding guidelines, including those outlined by the American Medical Association (AMA), Centers for Medicare and Medicaid Services (CMS), and other regulatory bodies. * Analyze medical records, including physician notes, laboratory results, radiology reports, and operative reports, to extract pertinent information for coding purposes. * Maintain a high level of accuracy and quality in coding assignments to ensure proper reimbursement and minimize claim denials. * Utilize coding software, encoders, and electronic health record systems to facilitate the coding process. * Support coding compliance efforts by participating in coding audits, internal or external coding reviews, and documentation improvement initiatives. * Maintain accurate records of coding activities, including tracking productivity, coding accuracy rates, and any coding-related issues or challenges. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Professional Coder - American Academy of Professional Coders (AAPC) preferred Experience Medical Coding Experience 3-5 years required Knowledge, Skills and Abilities * In-depth knowledge of medical coding systems, including ICD-10, CPT, and HCPCS, and their application in hospital billing. * Familiar with coding guidelines and regulations, including those set by the AMA, CMS, and other relevant organizations. * Strong analytical skills and attention to detail to accurately interpret medical documentation and assign appropriate codes. * Excellent understanding of anatomy, physiology, medical terminology, and disease processes to support accurate coding. * Excellent communication skills, both written and verbal, to interact effectively with healthcare providers and billing staff. * Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. GENERAL SUMMARY/ OVERVIEW STATEMENT: The Translational Clinical Research Associate/Clinical Research Coordinator works under general supervision to consent and enroll eligible patients to clinical translational research protocols and manage all aspects of data collection and requests. In particular, the CRA/CRC I will work on specimen collection studies. The Translational CRC/CRA will work closely with multiple providers to support their translational research projects. The CRA/CRC I will be trained on the institutional and federal regulations governing clinical research. The position involves a combination of data abstraction and entry, regulatory management, and patient coordination. The position involves direct patient contact. This is an on-site/hybrid position. Duties will be performed primarily on-site in ambulatory/clinical office setting. Components of the data/regulatory role may allow for remote work. Job Summary PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties will be performed under general supervision by the Clinical Research Manager. The following clinical duties will be performed: * Interfacing in a professional manner with a diverse team of physicians, clinical research assistants, research nurses, pathologists and patients * Coordinating the collection and processing of tissue samples and blood samples from patients * Consent patients to translational research studies (minimal risk specimen collection studies) * Explain study protocol to patients and obtain informed consent * Screen and follow patients relevant to specific projects/studies * Assist clinical team in screening potential patients for study participation * Schedule all protocol required tests and procedures * Consent patients to specimen collection protocols * Coordinate patient appointments with physicians, nurses, and all test areas * Coordinate and schedule clinical safety laboratory specimen draws and ensure timely results are available to providers * Prepare pre-visit communication for providers to ensure required assessments are completed and documented * Maintain point of contact communication with enrolled patients and assist with front line questions regarding study participation * Develop protocol specific flow charts, intake sheets, and other tools to ensure protocol compliance and proper data acquisition * Coordinate, obtain, process, and ship protocol required blood and tissue samples * Ensure collection and processing (e.g. spin/separate/freeze) of all required correlative research blood samples with the coordination of the MGH Sample Processing Lab (SPL) The following data management responsibilities will be performed: * Collecting detailed clinical and treatment information on patients who are undergoing genetic testing, receiving treatments for cancer, or are enrolled in a research study * Maintaining an updated and organized database of patients * Verify adequate documentation of consent, required screening tests and procedures, and eligibility criteria to ensure patients meet all inclusion/exclusion criteria * Enroll patients as required by the study sponsor and internal enrollment monitor team * Follow patients for the duration of study participation via electronic medical record review to ensure protocol compliance * Complete data entry as required for individual study protocols ensuring compliance with institutional and regulatory requirements. * Maintain research charts and/or electronic files for all enrolled patients * Ensure adequate source documentation is in place for all data reported * Resolve data queries issued by the sponsor * Obtain protocol clarifications from the study sponsor and communicate information to the research team * Facilitate the request and shipment of samples * Maintain ongoing communication with clinical team regarding study patients and progress for multiple studies * Assist in abstracts, presentations, and manuscripts The following regulatory duties may be performed: * Assist with new study submission * Assist with updates and/or changes to current studies * Maintain and organize study specific regulatory binders * Prepare and submit protocol amendments, continuing reviews, and safety reports to the IRB * Revise informed consent documents to include new risk information and/or updated protocol requirements through the course of the study * Manage adverse event and deviation/violation/exception documentation for all enrolled patients and report to the sponsor and IRB as required * Maintain source documentation of correspondence with the IRB, investigators, and sponsors throughout the clinical trial process * Collect, complete, and submit essential regulatory documents to various regulatory entities * Ensure appropriate documentation of delegation and training for all study staff members * Maintain screening and enrollment documentation * Prepare monthly enrollment and data summary for study team SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Ability to be self-motivated to work independently and as a team member * Analytical skills and ability to resolve problems * Careful attention to detail * Excellent organizational skills * Ability to follow directions * Excellent verbal and written communication skills * Computer literacy * Working knowledge of clinical research protocols * Ability to demonstrate respect and professionalism for subjects rights and individual needs Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Clinical Research or compliance experience 1-2 years preferred Knowledge, Skills and Abilities * Ability to work independently and as a team member. * Analytical skills and ability to resolve problems. * Ability to interpret acceptability of data results. * Careful attention to detail. * Good organizational and communication skills. * Working knowledge of clinical research protocols. Additional Job Details (if applicable) WORKING CONDITIONS: * Duties will be performed primarily on-site in ambulatory/clinical office setting * Components of the data/regulatory role may allow for remote work. Remote Type Hybrid Work Location 101 Merrimac Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.76 - $28.44/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for assisting assigned departments in supporting information systems and technology initiatives. Provided hands-on experience, contributing areas such as data management, system maintenance, and user support. Essential functions will vary depending on the specific internship assignment. Essential Functions * Assist in troubleshooting and resolving technical issues. * May provide user support for software applications and hardware devices. * Help maintain accurate and up-to-date records of systems. * Assist with data entry, validation, and reporting tasks. * Assist in monitoring and maintaining system performance and security. * Help implement updates and patches to software applications. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience Experience in pursuing a degree in Computer Science, Information Technology, Health Informatics, or a related field 0-1 year required Knowledge, Skills and Abilities * Basic understanding of information systems and healthcare technology preferred. * Familiarity with Microsoft Office Suite and database management tools. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Health Plan is hiring for two Behavioral Health Specialists to work as part of an interdisciplinary care team providing expert recommendations for managing behavioral health conditions and providing specialized coordination of care for enrollees with Serious Mental Illness (SMI) and Substance Use Disorders (SUD). As the behavioral health clinical expert on the Interdisciplinary Care Team, the Behavioral Health Specialist partners with the Interdisciplinary Care Team, facilities, and providers to address behavioral health challenges, evaluate treatment options, and implement targeted strategies and interventions. Essential Functions * Collaborate with interdisciplinary care teams (ICT)-including LTSC, GSSC, primary care providers, specialists, and behavioral health treatment facilities-to support program enhancements, process improvements, care coordination, discharge planning, and aftercare. * Participate actively in ICT meetings, contributing insights on behavioral health concerns, treatment options, care strategies, and engaging in collaborative decision-making regarding enrollees' care. * Receive and triage behavioral health and substance use referrals, coordinating with the ICT and primary care providers to refer enrollees to appropriate inpatient or outpatient services. * Develop, update, and implement enrollee-centered care plans in collaboration with enrollees and care teams, promoting self-care, shared decision-making, and addressing identified needs through routine engagement and proactive outreach. * Conduct outreach, assessments, and home visits via telephonic, electronic, or in-person contact for identified enrollees, including routine evaluations and post-transition care. * Monitor clinical status to identify early signs of deterioration, intervening proactively with the ICT to prevent unnecessary hospitalizations and escalate behavioral health needs during weekly case conferences. * Establish consistent communication and reporting schedules with providers and enrollees to review enrollee status, progress toward goals, care needs, utilization plans, and follow-up. * Ensure compliance with DSNP regulations and quality assurance standards by documenting, monitoring, and evaluating enrollee interventions and care plans accurately within electronic medical record systems. * Serve as a key resource and liaison within the ICT by addressing enrollee questions, concerns, and care needs, facilitating access to services, and performing additional duties as assigned by the supervisor. Qualifications * Master's Degree required * Licensed Independent Clinical Social Worker (LICSW) required * Minimum 3 years of direct clinical experience required * Certified Case Management Certification preferred * Previous counseling experience 5-7 years preferred * Experience with community case management preferred * Experience with Dually Eligible Enrollees (Medicare and Medicaid) preferred * NCQA experience preferred Skills for Success * Competency in working with multiple health care computer platforms, * EPIC experience preferred * Experience working with individuals with complex medical, behavioral, and social needs * Strong communication and interpersonal skills to effectively engage with enrollees and interdisciplinary teams * Critical thinking and problem-solving skills. Demonstrates autonomy in decision-making * Strong organizational skills with an ability to manage routine work, triage and reset priorities as needed * Interpersonal skills and ability to work effectively with providers and their staff to develop rapport, build trust, and promote Population Health initiatives. Excellent oral, written, and telephonic skills and abilities * Competency in working with multiple health care computer platforms * Ability to work effectively in a complex fast fast-paced medical environment and multiple practice locations * Ability to work independently while contributing to a collaborative team environment * Knowledge of healthcare and community BH services to assist enrollees effectively * Must be comfortable with change, have the ability to adapt and pivot as part of continuous process improvement activities Additional Job Details (if applicable) Working Model Required * This is a full-time position with a schedule of Monday through Friday, 8:30 AM-5:00 PM EDT with the ability to flex hours to meet members' needs * This is a hybrid schedule, which includes practice-based work, remote work, and in-person home and community visits (these days will vary weekly and these visits may increase as the program launches) * Must be local, ideally in Eastern, MA with the ability to travel to the community. * This role offers autonomy to build own schedule to accommodate members' needs. * Remote working days require stable, quiet, secure, compliant working station and access to Teams Video via MGB equipment Our goal will be to geographically align employees, which depends on residence, and can vary based on business needs, member enrollment, and team staffing. Employees must accommodate the hybrid work model, including practice-based work, remote work, and in-person home and community visits with members. The member population will reside primarily in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Bristol, Dukes, and Nantucket counties. The responsibilities and caseload may be adjusted based on enrollment trends. Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $78,000.00 - $113,453.60/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. December 2025 & January 2026 start dates are open for the sites below: North Region, Marblehead, MA and Swampscott, MA South Region, Jamaica Plain South Shore, Pembroke, Cape Code areas East Region - Boston and surrounding Bilingual candidates highly preferred! MGB is hiring for Regional, Complex Care Coordinator, Patient Navigator spots across our sites. The Care team supports and coordinates health care for primary care patients with complex health issues. Population Health Services Organization vision is to enable health care providers and patients in our Accountable Care Organization to achieve the best outcomes in the nation. Apply to one of our Regions! Multi-Practice Regions are hiring Care Coordinators to support MGB practices and patients within four regions. This role requires weekly onsite work at MGB practices with patients and their care team, will include Somerville and Community Practices in assigned region. Regions are comprised of practices within. MGB local sites and primary sites are a wonderful meeting place for patients and their Care Coordinator. Job Summary The Opportunity As part of The Integrated Care Management Program (iCMP), You will support and coordinates health care for primary care patients with complex health issues. Our team's guiding principles are to: * Keep patients healthy and at home as long as possible * Better understand our patients' health needs to guide timely and effective care * Use performance and benchmark data to identify and act on opportunities for improvement * Strengthen our performance in risk contracts so we can reinvest in our patients by partnering with providers across our hospitals and clinics to develop impactful interventions The Complex Care Coordinator is vital to the multi-disciplinary team of clinicians serving MGB's highest risk patients. The Complex Care Coordinator will coordinate all non-clinical patient needs, help with the connection to the primary care offices and support the patients to achieve their care goals by helping them connect to community resources and services, address social barriers and support patients through reminders and education reinforcement. Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience. Assist with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. What You'll Do * Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. * Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. * Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. * Assist patients in understanding and adhering to their care plans. * Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. * Educate patients and their families about their medical conditions, treatment options, and self-care strategies. * Ensure that patients are informed and empowered to actively participate in their healthcare decisions. * Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals Qualifications What You'll Bring * Bachelor's Degree in a health-related field, public health, or human services. * Related experience in lieu of degree may be reviewed and considered. * Minimum one year experience in care coordination, population health, or a related healthcare role. Internship or other transferable experience will be accepted. * Experience in navigating healthcare systems, patient advocacy, and understanding of medical/social services. * Bilingual Spanish / English highly preferred for many sites, including Boston and Jaimica Plain sites. Skills & Abilities for Success * Experience documenting in Electronic Health Records, scheduling platforms, and data tracking tools. * Prior experience in managed care, care management, or hospital-based care coordination. * Bilingual or multilingual ability is a plus, especially in languages relevant to the patient population such as Spanish, Portuguese, and Haitian-Creole. * Excellent communication and interpersonal skills. * Ability to collaborate effectively with healthcare professionals across multiple disciplines and experiences. * Exceptional organizational and time management skills. * Exceptional ability to work autonomously while supporting a multidisciplinary team. What You'll Get * Great benefits and retirement plans * Experience navigating a large healthcare system as a liaison to patients * Valuable connections in your assigned region * Experience in a fast paced, mission driven organization where the patient comes first * Cross collaboration with MGB colleagues, RNs and patient care team Additional Job Details (if applicable) Onsite Flexible Hybrid Working Model Coordinators will be assigned multiple sites within one region, based on business needs, geographic preference and current home address * M-F Eastern Business Hours * Reliable transportation required * Onsite weekly travel includes Somerville / Community practices within region you are assigned; North, South, East or West * Up to 5 days onsite weekly at various locations, community practices, must be flexible within assigned region and patient needs, typically 1 day remote work per week * Monthly meetings onsite in Somerville, scheduled with notice * Must be open to Somerville and assigned Primary Care sites, local to assigned region for weekly onsite commuting needs * Remote work requires stable, secure, quiet, HIPPA compliant working station South Bilingual Spanish / English highly preferred for Jamaica Plain, MA North Marblehead, MA and Swampscott, MA Lynn, MA Peabody, MA Beverly, MA Danvers, MA Newburyport, MA/ Peabody, MA Haverhill/Lawrence, MA Salem, MA Saugus, MA Practices can also include Cape Code area - Woods Hole and the Islands (Martha's Vineyard Oak Bluffs, MA and Nantucket Cottage Hospital) New Hire will be aligned to region and practices within based on business need and proximity Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $25.00 - $35.77/Hourly Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This role will be covering oral maxillofacial/ dental. This is a fully remote position. Job Summary Summary: Assists Manager with the Patient Billing Office's client relationship and coordinate the processing, reporting and analysis of key revenue cycle activities. Provides research support to the manager and assigned practices related to accounts receivable management, patient customer service complaints and Third Party Requests for information. Does this position require Patient Care? No Essential Functions: Assists the Manager in completing tasks including, but not limited to, report review and distribution, billing account inquiries, charge reconciliation and research of missing charges, procedure code dictionary maintenance, and other essential Master files. * Analyze information on trends for practice groups; this may involve account research and downloading or inputting information into spreadsheets. * Provides research and follow-up for inquiries from Customer Service. * Pulls monthly rejection details. The role is responsible for pivoting rejections and analyzing rejections prior to RCAM review. * Work EPIC work queues and resolve edits in compliance with GPM Service standards for assigned billing areas. * Review accounts referred for write-off and document collection efforts prior to transferring for write-off approval. * Assist with the orientation and training of new staff. Qualifications Education High School Diploma or Equivalent required Experience Revenue, billing and related experience 2-3 years required Knowledge, Skills and Abilities * Strong knowledge of medical billing and payer requirements. * Excellent leadership and team management skills. * Proficiency in billing software and electronic health records (EHR) systems. * Strong analytical and problem-solving abilities. * Exceptional communication and interpersonal skills. * Ability to handle multiple tasks and work under pressure. * Ability to work with a high degree of accuracy. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. About the Role Mass General Brigham's Home Hospital program is transforming how acute-level care is delivered by bringing hospital-quality services directly into the home. We are seeking a forward-thinking Nurse Manager to support the North Region teams aligned with Mass General Hospital and Salem Hospital. This role is ideal for a leader who excels in program implementation, operational management, and guiding teams through an evolving model of care delivery. You will help drive the next phase of our Home Hospital expansion while supporting staff performance, quality, compliance, and overall operational stability. Work Location & Schedule This is a hybrid role with primary on-site presence in Salem and Chelsea. On-site presence is required during the first six months. Work from home day per week may be available, depending on operational needs. Job Summary The Nurse Manager is a central operational leadership role, working closely with nursing, paramedics and an interdisciplinary team. Additionally, this role will have direct interface with clinical leadership, regional partners and external stakeholders. Responsibilities include: * Fostering an environment of nursing clinical excellence and innovation. * Represents Home Hospital nursing in various forums across the MGB enterprise. * Conducts performance evaluations and supporting ongoing staff development. * Ensures practice compliance through quality audits, monitoring and education. * Leads nursing meetings and maintains strong communication across the team. * Collaborates, designs, implements and evaluates, new pathways, workflows, and change-management initiatives as the program grows. * Reviews, develops and validates schedules across the unit to ensure balanced staffing and coverage. * Monitors budgets, position control and contributes to workforce planning. * Collaborates effectively with nursing supervisors and internal stakeholders to optimize daily operations and thruput. * Engages in union-related processes, including contract interpretation and labor-management conversations. Qualifications Education * Bachelor's Degree in Nursing required; Master's Degree in Nursing preferred. Licensure * Active MA RN license required. * BLS and ACLS preferred. Experience * 2-3 years of nursing experience required. * 1-2 years of progressive nursing leadership experience strongly preferred. * Experience with program implementation, change management, and/or decentralized care models (e.g., Home Hospital) strongly preferred. * Union experience highly preferred. Additional Job Details (if applicable) * Strong communication and organizational skills. * Ability to navigate complex, evolving environments with a change-management mindset. * Excellent critical thinking and problem-solving ability. * Demonstrated commitment to high-quality, patient-centered care. * Interest in innovation and program design Remote Type Hybrid Work Location 331 Highland Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $108,992.00 - $158,600.00/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. * GI Experience Required - This role is Hybrid requiring up to 12 weeks on-site initially before an adjustment to just two days onsite and three days working remote. * The Motility/ Neurointestinal GI Triage Nurse at MGH Ambulatory Gastroenterology plays a critical role in supporting communication and coordination between providers and patients during their course of care. This nurse helps implement the care plan outlined by providers, continuously reassessing each patient's condition and response to treatment. Given that the patient population often involves a complex behavioral health and psychiatric component, the position requires someone who is both empathetic and resilient, able to build rapport and trust while maintaining clear professional boundaries. The ideal candidate will be adept at managing a high volume of patients, demonstrating strong clinical judgment, emotional intelligence, and the ability to coordinate care in a dynamic, sometimes challenging setting. * Bilingual Spanish Speaker Preferred * Prior ambulatory triage experience Preferred * 3 years nursing experience preferred * This role is Hybrid requiring up to 12 weeks on-site initially before an adjustment to 2-3 remote days based on the needs of the division We offer a variety of comprehensive benefits packages to eligible employees such as: * Medical, Dental and Vision insurance * Tuition Reimbursement * Generous paid time off * Subsidized MBTA pass (50% discount) * Resources for childcare and emergency backup care * Hospital paid retirement plan and tax-sheltered annuity plan * Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events. You contribute to our success. Every role has an impact on our patients' lives, and you can make a difference. We are looking for someone as dedicated as you to be a part of our team. About Mass General Hospital Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve great things. We are also provide our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work. Job Summary Under the clinical direction of the Gastroenterology (GI) Division Ambulatory Nursing Manager and in collaboration with the supervising providers, the GI Triage Nurse will be responsible for the care of patients within MGH Gastroenterology. We are looking for a RN with experience and knowledge of GI conditions who is familiar with working in a tertiary/academic hospital setting to join our fast-paced busy outpatient clinical practice. The RN will assist assigned physicians and advanced practice providers and work with their provider team to facilitate access to the clinic, return patient calls, process prior authorizations, respond to patient portal messages, provide patient teaching sessions, and work closely with the administrative staff in coordinating patient care. Qualifications PRINCIPAL DUTIES AND RESPONSIBILITIES: * Facilitates access for patients of the GI Clinic by filtering incoming records for appropriate patients. Will review patient charts and assist in obtaining information needed for an effective consultation with the GI specialist. * Triage of patient concerns received through phone calls and Patient Gateway messages. Will gather information about relevant clinical signs and symptoms and makes accurate triage decisions regarding patients' care, in conjunction with the patient's provider. * Will effectively and in a timely manner document nursing phone calls and chart review assessment, in the electronic medical record as appropriate. * Coordinates closely with the medical assistant and patient service coordinator staff to provide top quality patient care. * Provides Education sessions for patients and/or support persons regarding medical management of their disease including medication options, side effects, expected response, lab monitoring and when to contact providers. * Provides self-injection teaching sessions with patients and/or support persons * Assist Providers and Case manager in coordinating patient care, including facilitating care with local facilities, and communicating with community providers. Coordinates appropriate and timely scheduling of lab tests and follow-up assessments. * Works to ensure prescriptions are refilled in a timely fashion; lab results are reviewed, and results disseminated to patients. * Ensures that referrals to other specialists, radiological, endoscopic and laboratory testing are coordinated with patients and office staff. * Assists with letters of medical necessity for prior authorizations, disability forms, and FMLA forms. * Performs injections/ vaccinations as needed. * Act as a resource regarding complex medications for patients and their families, including information regarding co-pay assistance programs, grants, and available community resources. QUALIFICATIONS: * Valid Massachusetts RN licensure. * Experience working in a tertiary/academic medical center preferred * Experience working with patients with Inflammatory Bowel Diseases preferred * Bi-lingual Fluent in Spanish preferred * Excellent communication skills when working with peers and patients. * Experience working with Epic care preferred. * Experience with Microsoft Outlook, Office, Excel, and Teams SKILLS AND ABILITIES: * Able to prioritize promptly to respond to competing demands with a complex patient population. * Maintain clear communications with other members of the health care and research team. * Acts independently, but, more importantly, will function as a member of our health care team. The nurse should maintain a level of professionalism that communicates our philosophy of caring for all our patients and /or colleagues with respect as an integral process of our mission as we care for patients. * Utilizes good judgment in the resolution of clinical and non-clinical problems. * Exceptional computer skills (including operating systems, word processing, database, electronic mail, Internet, spreadsheets, and other office management systems); Ability to develop and maintain databases and associated analysis and reporting. * Discretion and Confidentiality: Ability to handle sensitive and confidential matters discreetly and to ensure confidentiality guidelines are maintained by staff. * Safety/Compliance: Knowledge in aspects of safety applicable to position; Knowledge of and compliance with institutional, JCAHO, HIPAA, and other regulatory bodies' standards. * Time Management: Exceptional organizational skills and ability to organize time and priorities effectively, asking for direction when appropriate. Flexibility to handle multiple tasks and deadline pressures. * Demonstrates initiative in identifying issues and develops plans/projects to improve patient care; Demonstrates forthrightness and integrity. Ability to develop a common vision, communicate effectively, sell ideas, and take ownership and responsibility for activities. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 15 Parkman Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $41.72 - $105.65/Hourly Grade GHCARN055 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Leads the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Also responsible for managing several concurrent projects or initiatives related to the application and its end user. Essential Functions-Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application. * Offers recommendations for improvements in data collection, workflow, or other processes when possible. * Works closely with the application's vendor or developer to communicate the functional specifications, providing details to improve understanding. * Develops test plans and performs related software quality assurance tasks. * Designs the training curriculum for the software's user community. * Leads the development of end user documentation. * Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues. Qualifications Education Bachelor's Degree Information Systems preferred Can this role accept experience in lieu of a degree? Yes Experience experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required Knowledge, Skills and Abilities * Experience with the development, support, or operation of software applications in a healthcare setting. * Knowledge of the workflows and operations supported by the software application(s). * Strong oral and written communication skills. * Demonstrated analytic and problem-solving skills. * Strong interpersonal skills to effectively communicate with both technical and non-technical staff. * Knowledge of Microsoft Office 365 and other popular office productivity solutions. Additional Job Details (if applicable) * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station Remote Type Hybrid Work Location 100 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Join a skilled team to help impact MGB's data and transform complex healthcare data into actionable insights! * Full Time * Comprehensive Benefits * PTO accrues day 1 * Hybrid Working Model The Hospital Integrated Research Organization (HIRO) at Mass General Brigham is a strategic, data-driven initiative focused on streamlining industry-sponsored research and generating high-quality real-world evidence (RWE). We are seeking a highly motivated and detail-oriented Data Analyst to join our team. This teammate will play a key role in supporting HIRO's RWE initiatives by transforming complex healthcare data into actionable insights. The ideal candidate is passionate about healthcare data and analytics, thrives in a collaborative and fast-paced environment, and brings a strong blend of technical expertise and communication skills. Reporting to the Director of Data Science and Analytics (DSA), the Data Analyst will work cross-functionally to support research and operational goals through data extraction, analysis, and visualization. Qualifications Key Responsibilities * Extract, clean, and analyze large-scale healthcare datasets from diverse sources (e.g., EHRs, claims, registries). * Ensure data quality, integrity, privacy, and security in compliance with HIPAA and institutional policies. * Develop and maintain data models, dashboards, and reports to support research and operational decision-making. * Identify trends, patterns, and anomalies to generate actionable insights. * Conduct ad hoc analyses and respond to data requests from internal stakeholders. * Communicate findings clearly through visualizations and presentations tailored to both technical and non-technical audiences. * Collaborate with cross-functional teams to support data-driven strategies and initiatives. * Stay current with healthcare data standards, analytics tools, and industry best practices. Qualifications * 1-2 years experience extracting healthcare EMR data using SQL highly preferred * Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Health Informatics, or a related field. * Minimum of 2 years of experience in a data analyst or similar role, preferably in a healthcare or clinical research setting. * Strong SQL skills required for data extraction, transformation, and reporting. Candidates must demonstrate advanced proficiency in writing, optimizing, and troubleshooting complex queries, with working familiarity with SQL Server environments. * Proficiency in at least one analytical programming language such as Python or R. * Experience working with healthcare data (e.g., EHRs, claims, registries); familiarity with data standards such as OMOP is a plus. * Experience with data visualization tools (e.g., Tableau, Power BI) is desirable. * Advanced proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word. * Strong analytical thinking, attention to detail, and problem-solving skills. * Excellent organizational and time management abilities; capable of managing multiple priorities in a fast-paced environment. * Strong written and verbal communication skills. * Ability to work independently and collaboratively within a team-based structure. Additional Job Details (if applicable) Working Model * M-F Eastern Business Hours required * Hybrid Onsite Flexible working model required weekly includes onsite in office (1-2 days per week weekly, must be flexible for business needs) * Remote working days require stable, secure, quiet, compliant working station using MGB issued equipment, including use of Teams Video Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for reviewing and processing requests for authorization of medical services in accordance with company policies and procedures. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. Notifies the appropriate departments of insurance information and obtains and inputs corrected insurance information as needed. Does this position require Patient Care? No Essential Functions Work as part of a group to secure insurance authorizations in an appropriate timeframe. Collects and accurately enters information required by third parties for precertification for procedures, tests and imaging. * Research and ensure proper and accurate diagnosis and procedure codes are assigned * Refer patients to financial counseling, as appropriate * Inform patient of authorization concerns prior to admission/procedure, coordinating with appropriate parties to facilitate authorization as appropriate, collaborating with other departments/offices to resolve complex authorization issues * Code authorization status in system and complete workflow. Research and remedy denials, while escalating complex denials. * Respond to internal and external inquiries regarding authorization decisions and provide explanations as needed Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in medical authorization or related field 1-2 years preferred Knowledge, Skills and Abilities * Excellent attention to detail and organizational skills. * Strong communication and interpersonal skills. * Knowledge of medical terminology and medical insurance benefits, including complete understanding of coordination of benefits. * Familiarity with computer systems and databases. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Hybrid Work Location 399 Revolution Drive Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Work directly with patients, Specialty Pharmacy staff, and clinic staff to manage the specialty medication needs of Mass General Brigham patients. Understand the complex medication needs of patients and coordinate with pharmacy and medical/nursing staff to meet those needs while providing extraordinary service. Assist patients with benefit coordination and financial assistance, manage prior authorizations, and ensure patients receive their medications at the appropriate time. Principal Duties and Responsibilities: Work with physicians, nurses and pharmacists to ensure that each patient receives the medications he/she needs at the appropriate time: * Review medication regime with patient to determine which medications need to be dispensed * Process medication orders confirming that they are billed to all third parties correctly * Monitor patient concerns, charts and profiles to meet their medication therapy needs Support MGBSP Patient Needs: * Answer patient questions about the service, insurance issues, financial assistance needs, etc. * Ensure all questions are answered timely and accurately * Ensure clinical questions are appropriately escalated to a pharmacist * Ensure employee back-up coverage is trained and knowledgeable * Report any Patient Safety Events according to MGB SP guidelines Commit to Building Relationships: * Quickly forge and sustain (or develop and maintain) strong relationships with pharmacists, coworkers, prescribers, nurses and patients to build/support the services we provide * Provide caring service, adjusting approaches to reflect developmental level and cultural differences of population served * Improve processes to facilitate communication and service between patient, and clinic, infusion center and discharge pharmacy teams to ensure accurate and timely delivery of medications * Participates in MGB SP Clinical Subcommittees Act as the insurance specialist: * Understand Medicare/Medicaid regulations and billing guidelines as they pertain patient pharmacy benefits * Understand billing primary, secondary and tertiary insurance claims * Resolve any billing issues and obtain Prior Authorizations for medications. * Obtain benefit information and verify patient insurance eligibility and level of coverage * Cross train within PCC roles as directed to support emergent and ongoing business needs. Qualifications * Pharmacy technician experience, or equivalent combination of education and related experience working directly with patients in a healthcare setting. Experience with prior authorizations and their renewal, and medication and financial assistance renewals are a plus. * Computer skills (Microsoft Office, Excel, Word, Access). Experience with Pharmacy, EPIC or similar medical record software a plus. License/Certification/Registration: * Registered with State Board of Pharmacy or willingness to become registered upon hire. * CPhT-Certified Pharmacy Technician License in the State of Massachusetts. Minimum Experience: * High School diploma/GED Preferred Experience: * Four-year degree in healthcare-related field or four-year degree and experience in a healthcare setting. * Experience working with patients receiving Specialty Medications. * Proficiency on other languages a plus Additional Requirements: * Responsible for confidential data: Respect the confidentiality of all information, including information regarding patients, staff members or Health System business issues, and share information only with those who need to know * Excellent customer service skills, excellent written and verbal communication skills, proficient in the English language, good attention to detail, ability to problem solve effectively, ability to follow policies and procedures, basic math skills, advanced computer skills and proficient with medical terminology * Provide On-call support on a scheduled rotation * Respect the confidentiality of all information, including information regarding patients, staff members or * Health System business issues and share information only with those who need to know. Due to differences in scope of care, practice, or service across settings, the specific experience required for this position may vary Additional Job Details (if applicable) * M-F Full Time 830am-5pm ET (no weekends, MGB holidays are paid, on-call 24/7 rotation) * 100% onsite for the first 90 days, average 1-2 days per week after 90 days. A hybrid model after training will be issued: business needs will dictate this; must be flexible for monthly or weekly onsite attendance. Remote Type Hybrid Work Location 31 North Avenue Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for the overall direction and functioning of assigned applications to ensure alignment with organizational strategic goals. Also responsible for supervision of the applications development program and/or analyst staff to ensure the highest quality services to end-users. Essential Functions * Oversees and approves staff hiring, work allocation, training, performance management, including required documentation, as well as other supervisory functions. * Execute operational strategies, work with vendors/stakeholders and improve employee performance. * Monitor, problem-solve and implement quality improvement initiatives that support program goals. * Ensure applications align with organizational goals as well as customer needs. * Monitor the performance of applications to ensure they are always running properly. * Ensure quality assurance of application development processes and continuously find ways to advance applications. * Ensure solutions to security threats, viruses, or errors that might hinder the performance of applications are valid and consistent. * Monitor the application lifecycle to ensure necessary updates are completed on time. Qualifications Education Bachelor's Degree required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials, Current Epic certification(s) Experience Information Technology Experience 8-10+ years required Experience in Epic applications required Experience with Beacon Oncology preferred Knowledge, Skills and Abilities * Display strong leadership and communication skills to clearly manage and oversee the program operations. * Excellent critical thinking and analytical skills. * Excellent time management skills. * Strong project management skills. Additional Job Details (if applicable) Onsite Flexible Working Model Required * M-F Eastern Business hours * Onsite Flexible working model required weekly or monthly * Must be flexible for onsite to accommodate business needs and as planned * Remote working days require stable secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $115,398.40 - $167,845.60/Annual Grade 8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions * Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. * Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. * Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. * Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. * Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. * Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. * Monitor patient's status in admissions process using appropriate documentation. * May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. * May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. * May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. * Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. * Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). * May assist with crisis intervention and management. * Documents timely and relevant information in patient electronic medical record and Home Base database. * Provide coverage for social work responsibilities in Outpatient Clinic as needed. * For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. * Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities * Excellent organizational and time management skills. * Excellent crisis intervention skills. * Good problem solving and conflict resolution skills. * Ability to work well collaboratively and independently. * Strong written and verbal communication skills. * Knowledge of community resources and the aging process. * Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. * Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. * May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. * Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. * May need coaching/guidance in this area. * May provide some assistance and support with onboarding for new team members. * Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. * Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Opportunity Systems Engineer II is vital to the team and will design, develop, maintain, and support technical infrastructure that includes network, hardware, database, and/or system software components. You will support the MGB Digital, Kronos, Beeline Technical Digital Team What You'll Do * Analyze business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. * Research and design best-fit infrastructure, network, database, and/or security architectures. * Guide configuration, debugging, and support for infrastructure, and ensure all quality and change control standards are met. * Assist with root cause investigations and provide recommendations for preventative measures. * Proactively address gaps with existing support processes, documentation, etc., and prioritize accordingly. * Research technical issues and system maintenance methodologies. Qualifications What You'll Bring * Bachelor's Degree Information Systems required or Master's Degree Information Systems preferred * Experience in lieu of a degree can be reviewed and considered * Prior related experience as a systems engineer or related position 3-5 years required. * Workday or UKG experience. Skills For Success * Knowledge of scripting language. * Knowledge of application development. * Experience with identity and access management concepts and technology. * Willingness and eagerness to learn new technology concepts and platforms with as-needed guidance from peers and management. Additional Job Details (if applicable) Working Model and Hybrid Model Required * M-F ET business hours * 1 day weekly at Assembly Row, Somerville * Remote working days require stable Secure, quiet, compliant working station Remote Type Hybrid Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $92,102.40 - $134,056.00/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Opportunity The Financial Analyst will work in our Enterprise Pathology Department and support financial decision making by monitoring deadlines; collect, summarize, and consolidate data; allocate variances; analyze and interpret data; make comparative analyses; explain data and assumptions; research and correct variance problems; assemble and analyze historical financial data; and explain data and assumptions. Job Summary Primary Responsibilties: * Provide analytical, forecasting, reporting, and project support to senior management * Support the on-boarding of junior analysts by mentoring and assisting them * Track key performance indicators, prepare financial reports and sometimes present them * Create ad-hoc reports and perform financial analysis * Assist project teams with financial guidance * Review financial reporting and ensure data integrity to enable management decisions. * Ensure compliance with financial guidelines, company policies and regulations Qualifications What You'll Bring Qualifications: * Bachelor's Degree in related field of study required * 3+ years of experience in accounting or finance required * Superior Excel skills required * Experience in a role within a large healthcare organization strongly preferred * Experience using Epic preferred Additional Skills and Abilities: * Strong written and verbal communication skills. * Strong attention to detail and organization. * Strong analytical and mathematical skills. * Strong ability to work independently and manage one's time. * Ability to analyze, consolidate, and interpret accounting data. Additional Job Details (if applicable) Schedule and Work Model * Full-time (40 hours) Monday through Friday, ET business hours * Primarily remote with flexibility to attend on-site meetings as needed in Boston and/or Somerville. * Remote working days requires stable, secure, quiet, compliant workstation. Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $62,400.00 - $90,750.40/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.