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  • Bilingual FT/PT Spanish/English Customer Service Agent Remote

    Answernet Inc. 4.2company rating

    El Paso, TX jobs

    Job Description Bilingual Customer Service Representative - Remote Job Type: Full Time/Part Time - Work from Home Hours: Vary, Midshift/Evening Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year Job Summary: We are looking for remote bilingual customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers' needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and the ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours Other requirements may vary as management determines. Driven by Success: they want to innovate and push themselves constantly, and their team, to be the best in the industry Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Minimum of one year of previous high-volume call center experience Bilingual Spanish/English Experience in BOTH inbound and outbound environments WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children.
    $15 hourly 20d ago
  • Sales Rep

    Wireless Choice 4.1company rating

    Chicago, IL jobs

    As a Wireless Choice Sales Representative, you are a Wireless Expert providing an exceptional customer experience within your retail location, every time. You will guide the customer through the sales process by educating and advising the customer on current products and services based on their wireless needs and build customer loyalty through outstanding customer service. Must have a passion for sales, enjoy working with people, and possess an excitement to learn. As a part time employee you will earn an hourly wage plus commission. We offer a competitive commission structure. There is always an opportunity to earn additional incentives for selling. A Wireless Expert: Must be knowledgeable in all products and services we offer to assist our customer in finding the best solution for their wireless and mobility needs Focuses on providing exceptional customer service Meets or exceeds our performance goals (includes sales goals, customer satisfaction goals, accessory goals, and service goals) May be required to assist in outside sales and calling sales leads Assists in maintaining store appearance and compliance with planogram Receives training to improve their current skillsets and potentially qualify for future career opportunities Complies with all policies and procedures Meets deadlines Assists in other tasks, duties, or projects as assigned by management Basic Qualifications: High School diploma or equivalent Previous Retail Sales Experience, Wireless experience a plus Outstanding Customer Service Skills Excellent organizational and problem-solving skills Strong verbal and written communication skills Must have reliable transportation Must be able to work a retail schedule that includes evenings, weekends and holidays Basic computer skills Bilingual a plus All candidates must be eligible to work in the U.S. Qualified candidates are subject to criminal background check Physical Demands: Must be able to stand for long periods of time on the sales floor Must be able to move or lift 25 pounds
    $49k-87k yearly est. 60d+ ago
  • Senior Manager, Corporate Communications

    Mitel 4.8company rating

    Remote

    At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: Mitel is looking for a talented communications professional who will play a key leadership role on our corporate marketing team as they help craft the voice and tone for the next chapter of Mitel's 50+ year history. As Director of Corporate Communications, you'll focus on executive communications, corporate messaging, and strategic storytelling that bring Mitel's vision to life. You will lead and support a range of communications activities, including executive visibility, customer story development, and content strategy. With your passion for storytelling, knack for memorable and provocative soundbites, writing skills, and holistic view of communications, you'll help challenge the market status quo, positioning Mitel and our executives as thought leaders through consistent, impactful communications to a variety of audiences, including employees, partners, analysts, and media. Responsibilities: Lead and execute executive communications programs, including content for quarterly town halls, keynotes, thought leadership, media opportunities, and internal or external presentations Serve as the go-to resource for supporting the communications needs of Mitel's senior executives Develop and drive corporate messaging in alignment with Mitel's business strategy, value proposition, and market differentiation Create annual, quarterly, and project-based communications plans that establish clear objectives, cadence, and alignment across teams Support major corporate initiatives with messaging frameworks, FAQs, content, and communications assets Help identify, craft, and integrate compelling customer stories into marketing and communications programs Collaborate with internal communications, PR/media, brand, social, content marketing, product marketing, and partner communications teams to ensure consistency and impact across channels Consult with cross-functional teams to align communications efforts with business priorities and ensure message consistency Monitor industry and competitor trends to ensure Mitel messaging is current, differentiated, and market-relevant Build and manage reporting practices around KPIs, continuously improving based on insights and feedback Requirements: 10-15 years of experience in corporate communications, marketing, journalism, or public relations Bachelor's degree in marketing, communications, journalism, advertising, or a related field Previous technology industry experience required; Unified Communications or telecommunications preferred Excellent understanding of corporate communications and executive visibility strategies Proven ability to work with senior executives and translate complex topics into clear, compelling narratives Strong writing and editing skills with a portfolio of executive content, messaging frameworks, blogs, and/or presentations Experience developing and managing compelling customer story programs is a plus Skilled project manager with the ability to manage deadlines and competing priorities Experience operating in a fast-paced, matrixed global organization Proactive, collaborative approach to building internal and external relationships #LI-DD1 ⠀ Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status. At this time, we are not offering sponsorship for US work authorization for any new job applicants. For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations. The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request. #LI-DD1
    $70k-100k yearly est. Auto-Apply 60d+ ago
  • Full-Time Lead Production Foreman/Trainer

    Mobile Pro 4.2company rating

    Fargo, ND jobs

    Job Description Passionate People. Innovative Ideas. Exceptional Experiences. That's the Mobile Pro mission-and we're looking for leaders who embody it. As a Lead Production Foreman/Trainer, you'll guide teams through event set-up and tear-down, model safe and efficient practices, and bring out the best in every crew member. Whether you come from live events, construction, logistics, coaching, or another high-paced field, if you're passionate about people, building with technology pieces, and problem-solving, we'll give you the tools to succeed in the Mobile Pro Way. Join us in powering experiences that leave a lasting impact. Mobile Pro, a premier Fargo-based production company, seeks a full-time Lead Production Foreman/Trainer to work directly as Mobile Pro's onsite “people manager.” The Lead Production Foreman helps the production department crew events with the right workers and leads/trains hired part-time crew in set-up/strike (event set-up and tear-down), ensuring the highest quality of execution of the Mobile Pro team's plan for client live events. A working knowledge of the live event industry and equipment set-up, as well as strong organizational and people/leadership skills are helpful for this work. Responsibilities & Duties: Crewing -Collaborate with production team to crew and assign positions for each event, including drivers, as necessary. Update production management software (similar to logistics and scheduling platforms) with crew schedules for events and act as point of contact for stagehands while at events. Training -Participate in the training of new event staff to be prepared to work events and train on-site, as needed (LED screens, lighting, rigging, projection screens, pipe and drape, etc.). Facility/Venue Relationships -Develop relationships with different facility/venue staff; make sure that Mobile Pro is “respecting their house.” Crew Relationships -Develop and foster relationships with crew, building them up, teaching/coaching them, and helping them obtain production skills so that they can grow within the Mobile Pro company. Leadership -Lead and coach teams-whether it's stagehands, warehouse staff, or other crew-ensuring safe and efficient completion of projects. This includes Managing crew and leading set-up/strike for each event, working with other foreman to delegate on-site tasks, and following proper set-up instruction from event planning. Set - Up/Strike Quality Control & Safety- Provide consistency, quality control, and safety procedures for all set-up/strike, following the Mobile Pro process. Efficiency & Innovation -Create efficiencies and innovation within the set-up/strike process. Warehouse - Assist with regular warehouse tasks. Assist with scanning, staging, pulling, packing, and unpacking trucks for events. Coordinate purchase orders from vendors for necessary gear. Pack Lists & Pull Sheets -Ensure that the pack list and pull sheet for each event are complete, and that additional items are available for the event to be successful. Send completed pull sheet in production management software to the warehouse for each event. Vehicle Safety -Ensure that all vehicles are safe, fueled and ready to go to events. Work Production Positions -As needed, work events in various production positions to support the Mobile Pro event team. Required Skills: Genuine “People Person” who cares about the team Focused, task-oriented, and motivated Self-starter with excellent time management skills Strong and clear communicator Calm under pressure and time constraints Adaptable and flexible in dynamic environments Comfortable with physical work: lifting 50+ pounds, carrying, climbing, and working long shifts when needed. Excellent trainer, who is willing to model and coach the “Mobile Pro Way” of set-up and strike processes with other team members Models safe set-up/strike procedures and processes Can effectively lead a team, providing clear direction for tasks at hand (following event maps and project details, set-up requirements, strike instructions, etc.) Navigate event production software to obtain project details, input event schedules, and crew part-time team members Must be willing to travel overnight for events, sometimes several nights in a row during weekdays and weekends. Other Helpful Skills: Ability to drive a box truck and pull/place trailers for event set-up/strike. Experience in construction, warehouse operations, logistics, or other fast-moving industries is helpful. The skills from these industries transfer nicely into live event production. Working knowledge of the live event industry and equipment/technology set-up is a definite plus Core Values (Required) At Mobile Pro, our team members exhibit our company's core values in every interaction we have with our clients and with each other. Genuine-sincere in thoughts and beliefs; display moral character in all that you do; foster kindness and positivity. Innovative-push boundaries and pioneer new solutions Passionate-fueled by commitment to excellence and pursuit of success Adaptable-thrive in dynamic environments, adjusting to ever-changing circumstances Compensation & Benefits: Proposed Salary: $38,000 to $43,000-Full-Time, Exempt Status (depending on experience) with weekend bonus structure for events worked on Saturdays and Sundays. Full-Time Benefits Include: PTO (Paid-Time Off) based on a years of service accrual system (accrual up to 120 hours), 50% single health insurance policy (Health Partners HSA Plan), 100% single Humana dental and vision policies, 100% single Humana AD&D insurance, and 100% $25,000 Humana life insurance policy. Other Benefits: Access to Remote Work Policy Use of Company Credit Card for Travel and Approved Company Expenses Company Provided Technology Tools & Training/Certifications #hc195366
    $38k-43k yearly 21d ago
  • Outside Plant (OSP) Engineer

    ATCO Communications Services, LLC 3.5company rating

    Snohomish, WA jobs

    Employment Duration Full time/Part time Department Engineering - OSP Apply Now Job Brief We are seeking an Outside Plant (OSP) Engineer within the San Antonio Market area. It could be a hybrid position working from home and in office. Remote candidates within the US may be considered. We are seeking an Outside Plant (OSP) Engineer within the San Antonio Market area. It could be a hybrid position working from home and in office. Remote candidates within the US may be considered. Typically, an OSP Engineer is responsible for fiber optic and copper route engineering, pole line and underground route field documentation, construction permits, project tracking, as-built documentation, and electronic records preparation in accordance with company policies, procedures, and quality standards, while meeting customer delivery requirements. Works with network planning, central office, transmission, and operations personnel to support growth, replacements, and upgrades of telecommunications plant facilities. Principal Duties and Responsibilities * Engineer aerial, underground, and inside fiber optic routes using Frontier Systems-Frogs, MicroStation, ICGS, GAP, Sitetracker and Bluebeam. * Copper telephone cable design for downsizing and removal-including cross box and terminals; rearrangements including cutovers, pair-conditioning, cable assignments, loop make ups, bridge taps, splice documents. * Manage all projects to meet or exceed minimum specifications of Construction Policies, NESC, NEC, OSHA, State, County, and all other applicable agencies. * Maintain a high level of productivity, assuring timeframes are met for projects occurring simultaneously and track and generate reports on project status. * Prepare, manage, and maintain project documentation, maps, and CAD drawings. Create drawings and records of fiber and copper routes, splice locations, construction notes, bills of materials and project overviews. * Research and acquire permits, rights of way and easement agreements. * Respond to DOT requests for information and plan for facility relocations. * Review and record As-Built documentation * Attend customer meetings; perform site surveys and walk-outs as necessary to comply with customer requirements and time frames. * Work with multiple customers and prepare all deliverables within each customer's own specifications. Qualifications * Experience using FROGS, MicroStation/Bentley, and Sitetracker is highly desired. * Experience in planning copper and fiber optic network additions and estimating OSP projects by detail * Familiarity with Broadband Serving Area Design * Creating engineering projects that place equipment supporting Ethernet and broadband DSLAM installations, and the design of fiber and copper facilities associated with them as well as facilitating their completion through local construction and operations resources * Ability to read and interpret documents such as technical specifications, professional documentation, and blueprints * Ability to write reports, correspondence, and documentation * Ability to communicate effectively with vendors, customers, and other employees of the organization * Must have a valid driver's license, safe driving record, and a willingness to travel to project sites that may require some out-of-town travel and overnight travel on occasion * Requires use of personal vehicle with mileage reimbursement * OSP Experience working for telecom companies like Lumens, Frontier, Ziply Fiber, CenturyLink, AT&T, or other telecom companies is a plus. Education * A bachelor's or associate degree in a relevant field of Engineering, or three to five years of related experience (technical knowledge of the telecommunications industry and construction practices). Physical Requirements * Standing and walking: Must be able to stand, walk, and sit for extended periods, sometimes covering distances of up to 2 miles on a job site. * Lifting: Must be able to occasionally lift and/or move up to 25-50 pounds. * Repetitive motions: Requires the use of hands for tasks like writing, typing, and using tools. * Mobility: Requires the ability to bend, stoop, kneel, crawl, push, pull, and reach to perform field tasks. Benefits: Group Medical Plan along with voluntary Dental and Vision plans, 401k Savings Plan with a company match Pay Range: $31.00-$37.00 DOE Back Share * * * * * Apply Now
    $31-37 hourly 30d ago
  • Technical Integration Consultant

    Mitel 4.8company rating

    Remote

    At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Mitel PS - Custom Integration Consultant The Custom Integration Consultant serves as the lead technical implementation resource when custom solutions are part of Mitel product's solutions deployment. They are responsible for the full solution lifecycle deployment including design, development, testing, end user testing support, and in-service support. Custom Contact Center Integration Solutions design and deployment Custom Solutions design and deployment including Interfaces and Reporting Implementation and Configuration of Custom Professional Services Tools (CRM Connectors, Dialers, etc.) Custom IVR Web Application Interfaces design and deployment Key Responsibilities: Leads the Custom Solution Integration Projects on an individual basis; On a Project basis: Responsible for leading, creating and getting customer approval of the Solution Design Document (SDD); SDD consists of Visio call flow charts, Database schema and field definitions, inter-system messaging formats, protocols required; Per approved SDD specification, develops the custom solution or reporting application; Completes the installation of the custom solution system software and unit test; Provides system and end user support testing; Supports In-service time commitment per the Statement of Work; Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers; Submit all paperwork associated with jobs including time spent per activity and weekly expense reports; Additional responsibilities as the position requires. Knowledge, Skills & Abilities Required: (Experience, technical skills, communication skills, customer focus, time management skills, independence, accuracy, education): 8-10+ years custom solution developed software experience 2+ Years contact center solutions exposure 2+ years custom reporting experience; demonstrated experience in writing complex custom reports in Microsoft PowerBI. Demonstrated expert knowledge in programming languages, system utilities, database structures and architecture for MS SQL. Demonstrated ability to translate and communicate business processes to applicable requirement types; competent to conceive, develop and apply highly advanced technologies, principles, theories and concepts to resolve the most complex software systems problems. Experience writing application code in .Net C++/#, JavaScript, Java, HTML, SOAP, WSDL, RESTful API/web services, and XML; Agile development lifecycle experience a plus. Ability to handle multiple simultaneous projects of a moderate to complex level Ability to work to deadlines on their own with discretion and limited supervision Good customer service skills; good communication skills; and a solid work ethic Ability to travel occansionally to customer's site Ability to work in a flexible schedule environment support nights and weekend implementation events Expert PC knowledge with VM Ware, SAP, Salesforce, and MS Office product experience MS degree or equivalent experience; MS in Computer Science Discipline Excellent English language speaking and writing skills ⠀ Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status. At this time, we are not offering sponsorship for US work authorization for any new job applicants. For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations. The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request. #LI-DD1
    $85k-113k yearly est. Auto-Apply 42d ago
  • Account Manager, Technical

    T-Mobile 4.5company rating

    Downers Grove, IL jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! This role can be based out of any T-Mobile sales office within the United States. Job Overview Contribute to T-Mobile success by ensuring an outstanding Customer Experience. Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Help streamline operations when customers have service impacting challenges that need specialized support to enhance the overall customer experience for assigned strategic business customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and ensure customers have the best business solutions. Job Responsibilities: * Monitor progress toward resolution of customer problems. Initiates measures to maintain progress toward resolution of impairment/outages such as ticket tracking, resource assignment, escalations, engaging higher tier engineers and scheduling meetings/conference calls if required. Review reporting data to identify performance trends and opportunities. Facilitate quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support. * Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience. * Ability to effectively acquire the right resources to apply toward resolution of sensitive or chronic troubles. Minimize and contain escalations by demonstrating helpful customer interactions and follow-up skills. * Provide timely feedback to the management team on customer trends, issues and needs. Education and Work Experience: * High School Diploma/GED (Required) * 2-4 years - Managing Technical Porjects * Less than 2 years - Reporting Experience Knowledge, Skills and Abilities: * Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required) * Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required) * Product Knowledge Solid understanding of customer technologies and all Sprint products and services in order to understand and meet customer requirements. Extensive knowledge of T-Mobile products and services for effective customer management. (Required) * Root Cause Analysis Ability to interpret service performance for root cause analysis and corrective action. (Required) * Communication Demonstrates strong business writing techniques and presentation skills on multiple levels including Customer, Vendor, and Executive.. (Required) * MS Office Suite Proficient in MS Office - specifically Excel, Word, Power Point, Visio (Required) * Presentations Ability to present information to all levels of management up to and including the Executive level for both internal and external customers (Required) Licenses and Certifications: * At least 18 years of age * Legally authorized to work in the United States * T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination. Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $62,600 - $112,900 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ336412¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $62.6k-112.9k yearly Auto-Apply 6d ago
  • Retail Sales Associate BLOOMINGTON | N Veterans Pkwy All in Avg. $30

    Imobile 4.8company rating

    Bloomington, IL jobs

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty, and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How were redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the companys success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers. * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. * Effective at balancing customer experience and performance goals. * 6 months of customer service and/or sales experience, Retail environment preferred Whats in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Uncapped commission earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees * BONUSES: Monthly sales incentive programs, contests, rewards and more. What must haves do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) or Part Time (20+ hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $27k-35k yearly est. 60d+ ago
  • Children's Program Worker (Part-Time)

    Brightpoint 4.8company rating

    Chicago, IL jobs

    Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Children's Program Worker is an important member of the Parents Care & Share team, providing services that are critical to the success of this child abuse prevention program. As a Children's Program Worker, you will provide nurturing caregiving, attentive supervision, and organized activities for children ages birth to 17 years old while their parents attend parenting support groups. For children over the age of 3, activities include structured group time and social emotional activities that enhance children's self-esteem and their ability to resolve conflict in a healthy way. The Children's Program Worker works 2-6 hours per week. Candidate qualifications: High School diploma/equivalent required; some Child Development or Human Services college coursework preferred. One year of experience working with children required. You are at least 18 years of age. Ability to physically interact with children through bending, stooping, walking, sitting and rising from the floor, standing, kneeling, and bending from the waist required. Job responsibilities: Checks room for safety issues and remedies them before each group starts. Provides attentive supervision and organized activities for children ages birth to age 17 during Parents Care & Share support groups. (The age range of children varies from group to group.) Provides primary care for infants through 2-year-olds, depending upon the age range of the group assigned. Facilitates structured activities during group time for children ages 3-17, as assigned, including structured social-emotional activities. Provides appropriate behavior management interventions and redirects children's behavior. Serves snacks to children, depending upon location and need. Assists children with keeping good hygiene, such as hand-washing before eating. Promotes and assists in creating a friendly and welcoming environment for the parents and children. Job details: Compensation: Hourly: Range is between $16.31-$17.50 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Location: Meetings will take place mainly in the Lawndale community. Home office: Western Schedule: Part-time, hourly; covers weekly groups requiring at least two hours per week. We don't just hire talent-we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
    $16.3-17.5 hourly 60d+ ago
  • Senior Segment Brand and Growth Marketing Manager - Hispanic Strategy

    T-Mobile Usa 4.5company rating

    Bellevue, WA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! ** This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either Seattle, Washington; Overland Park, Kansas or Frisco, Texas area.** T-Mobile is looking for a passionate, culturally fluent Senior Segment Brand Strategist - Hispanic to lead the marketing strategy and creative execution for one of our most important customer segments. In this role, you'll shape the Hispanic brand narrative across all channels-turning insights into storytelling that drives connection, growth, and cultural relevance. You'll collaborate with cross-functional partners in Brand, Media, Retail, Sales, and Product to ensure every touchpoint reflects our brand's Un-carrier spirit.What You'll Do Build the annual strategy for the Hispanic segment, working with channel partners to drive growth from both base and new customers, setting annual and quarterly goals and performance targets. Brief campaigns and drive execution through partners across the marketing ecosystem-including Advertising, PR, Sponsorships, Retail Merchandising, and Experiential-to deliver integrated initiatives that move the brand and the business. Work cross-functionally beyond marketing, partnering with Sales, Government Relations, Corporate Responsibility, and other Lines of Business to achieve organizational alliances and ensure alignment on brand storytelling, community engagement, and growth goals. Lead a $100M+ media portfolio spanning advertising, digital, retail, and experiential campaigns. Partner with OEMs and other content partners such as Netflix, Hulu, and Apple to create co-branded initiatives and events that connect culture and commerce. Translate insights into actionable frameworks that guide creative briefs, campaign design, and media decisions. Measure impact, optimize investments, and share lessons that fuel continuous growth. Be the evangelist for the Hispanic segment across the organization, building a network of contacts to gather feedback, share best practices, and continuously improve the user experience for Spanish- and English-speaking customers alike. What You Bring 8-10 years of marketing experience, including 3+ in multicultural or Hispanic marketing. Proven success leading integrated, cross-channel campaigns for major consumer brands. Experience leading agencies, budgets, and partnerships. Fully Bilingual in written and spoken English (5) and Spanish (5), with deep understanding of U.S. Hispanic culture and consumer behavior. Both a strategic thinker with a passion for creativity, collaboration, and inclusive storytelling as well as a “doer” with a passion to work towards speed and excellence. Dialed into cultural trends, sports, music, and the macroeconomic environment, with the ability to connect cultural moments to brand relevance. Sophisticated cross-functional skills and the ability to influence-and be influenced by-others across the organization to drive alignment and synthesize multiple priorities. Why T-Mobile Join the brand that's redefining wireless through innovation and inclusion. Here, your work drives meaningful connection-with customers, communities, and culture. #LI-Corporate At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $107,900 - $194,600Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340048¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $107.9k-194.6k yearly Auto-Apply 6d ago
  • Part-Time Accounting Assistant

    Access One 4.2company rating

    Chicago, IL jobs

    Part-Time Accounting Assistant Access One is a communications and managed services provider founded in 1993 and located in Chicago's Greektown. We are looking for a part-time assistant in our finance department. Able to work 2 or 3 days/week on Tuesday, Wednesday, and/or Thursday Specific hours to be determined 20-25 hours per week Strong attention to detail Salary range is $18-20/hour Please note that under 30-hour-a-week positions do not include benefits Job Responsibilities Assist with the following: Processing of vendor invoices Posting of client payments Miscellaneous reconciliations (ie, vendor/client accounts) Month-end tasks such as bank and credit card reconciliations Ad hoc finance and accounting projects Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws .
    $18-20 hourly 60d+ ago
  • Enterprise Services Architect - Professional & Managed Services

    Mitel 4.8company rating

    Remote

    At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. About the Role We are seeking a strategic and technically astute Enterprise Services Architect to lead the design of Professional Services and Managed Services solutions for large enterprise customers, including net new customer acquisitions. This role bridges the gap between sales, delivery, and operations - translating complex customer needs into scalable, repeatable, and profitable service offerings. You will engage directly with enterprise customers to architect end-to-end services solutions that accelerate deployment, enhance adoption, and deliver long-term value. The ideal candidate blends technical depth, consultative experience, and business acumen to design services portfolios that drive customer success and organizational growth. Key Responsibilities Partner with enterprise sales, pre-sales engineers, and delivery teams to define and design tailored service solutions (Professional and Managed Services) for large, complex customer environments. Lead the services discovery process, identifying customer objectives, technical requirements, and operational constraints. Architect comprehensive services proposals that include deployment, migration, integration, adoption, and lifecycle management components. Design Managed Services models that include monitoring, proactive maintenance, optimization, and ongoing technical management. Build detailed Statements of Work (SOWs), service definitions, and solution blueprints that align with customer expectations and internal delivery capabilities. Collaborate with Product Management and Operations to standardize and scale repeatable service offerings while maintaining flexibility for customization. Provide subject matter expertise during customer presentations, executive reviews, and proposal negotiations. Ensure service solutions are technically sound, financially viable, and operationally deliverable. Serve as a trusted advisor to enterprise customers, guiding them through service transformation and managed services adoption. Maintain a deep understanding of industry trends, frameworks (ITIL, ISO, etc.), and emerging technologies to ensure service innovation and competitive differentiation. Qualifications 8+ years of experience in Services Architecture, Solution Architecture, or Professional Services design within enterprise technology. Proven track record designing complex Professional and Managed Services for large enterprise customers. Strong understanding of unified communications, collaboration, networking, or cloud infrastructure. Experience building detailed SOWs, service catalogs, and pricing models for enterprise-scale service delivery. Demonstrated ability to work cross-functionally with Sales, Engineering, and Delivery teams. Excellent communication, presentation, and customer-facing skills - comfortable interacting with both executives and technical stakeholders. Strong financial and business acumen with experience balancing customer value and delivery margin. Bachelor's degree in related field or equivalent work experience Preferred: Experience in UC and CC, collaboration environments. Familiarity with ITIL frameworks, service lifecycle design, and managed service operations. Experience with automation, monitoring platforms, or service management tools (e.g., ServiceNow, LogicMonitor, PagerDuty). Technical certifications in cloud platforms (AWS, Azure, Google Cloud) or related enterprise systems. Master's degree in Business or Engineering Attributes for Success Architect Mindset: Can see the big picture and design complex service ecosystems that work in the real world. Consultative Communicator: Excels at uncovering needs, shaping solutions, and gaining customer buy-in. Bridge Builder: Connects sales promises with operational realities to ensure customer satisfaction and delivery success. Innovator: Always seeking better, more scalable ways to deliver customer value. Outcome-Oriented: Focused on business impact, not just technical completeness. ⠀ 70% / 30% Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status. At this time, we are not offering sponsorship for US work authorization for any new job applicants. For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations. The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request. #LI-DD1
    $108k-144k yearly est. Auto-Apply 5d ago
  • Life Insurance Agent

    Prodigy Solutions Inc. 4.1company rating

    Houston, TX jobs

    Job DescriptionBenefits: commissions Apply today Bonus based on performance Company parties Flexible schedule Opportunity for advancement Training & development Tuition assistance NO EXPERIENCE NEEDED!! Life Insurance Agent Career Overview A Life Insurance Agent helps individuals and families protect their financial future by offering life insurance solutions tailored to their needs. This role involves educating clients about different types of life insurance policies, recommending appropriate coverage, and assisting with the application process. Key Responsibilities: Build relationships with new and existing clients Understand clients financial goals and recommend suitable life insurance policies Explain policy details, benefits, and options in simple terms Follow up with leads and schedule appointments Complete applications and submit required documentation Provide ongoing service and policy reviews Skills & Traits: Self-motivated and goal-oriented Willingness to learn and grow Typical Work Environment: Flexible schedule, often includes meeting clients in person or via Zoom, and following up by phone or email. Can be part-time or full-time. Income Potential: Commission-based, with opportunities for bonuses and residual income. Income grows with effort, skill, and client base. This is a remote position.
    $47k-73k yearly est. 12d ago
  • Behavioral Therapist/ RBT

    Creative Communications LLC 3.9company rating

    Chicago, IL jobs

    Job DescriptionBenefits/Perks Careers Advancement Opportunities Supervision for BCBA exams Flexible Scheduling Competitive Compensation Monthly Bonus Paid time off Retirement options Job Summary We are seeking a ABA/ RBTs to join our team! We are a small agency located in Lincoln Park that primarily serves families with state funded insurance (e.g. Medicaid). We are seeking staff for Lincoln Park, Rogers Park, and Niles. ABA therapists will be responsible for implementing behavior analytic procedures designed by a Board Certified Behavior Analyst. Positions are part-time and based in-home and/or at our clinic in Lincoln Park. Staff will be responsible for implementing one-on-one ABA therapy or individuals with autism spectrum disorder (ASD) and other developmental delays. Use Central Reach Essentials for data and daily note collection Provide individual supports to children and adolescents with Autism Spectrum Disorder Use evidence-based treatment methods prescribed by the BCBA to facilitate group and individual treatment Assist with teaching Activities of Daily Living (ADL) skills such as toilet training, dressing, eating, functional communication, and behavior reduction. Work with a team of professionals and be open to suggestions from supervisors and fellow staff Obtain and Maintain RBT certification within 90 days Qualifications Highschool degree, associates degree in similar field Previous experience as an RBT ( 1 year or more preferred) Pass criminal background test Excellent communication and interpersonal skills Reliable cell phone and transportation
    $30k-40k yearly est. 26d ago
  • Manager, Business Solutions

    T-Mobile 4.5company rating

    Bellevue, WA jobs

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Manager, Business Solutions is responsible for leading a team of analysts and overseeing the development and delivery of business system solutions that align with strategic objectives. This role provides direction and guidance in gathering and analyzing business requirements, translating them into actionable system enhancements, and ensuring traceability throughout the solution lifecycle. The manager serves as a liaison between cross-functional business units and IT teams, ensuring alignment of technical solutions with business goals. They oversee the evaluation of system capabilities, guide cost/benefit and gap analyses, and ensure efficient, scalable processes are implemented. In addition to project oversight, the Manager mentors team members, fosters continuous improvement, and ensures deliverables meet quality, timing, and stakeholder expectations. This role plays a key part in enabling the organization to adapt to evolving needs through innovative and cost-effective technology solutions. Responsibilities: * Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations. * Define and maintain key performance indicators. Lead, coach, and develop a team of business analysts; establish performance goals, provide regular feedback, and support professional growth to build a high-performing team. * Partner with business and IT stakeholders to understand organizational objectives and translate them into strategic system capabilities and project roadmaps. Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations. * Uses expert knowledge of the business processes in areas of responsibility to work with the Business to define requirements that will drive efficiencies in the business. Identify and implement opportunities to improve business processes, increase efficiency, and introduce innovative technologies that support transformation initiatives. . * Guide assessments of system impacts, dependencies, and potential risks for proposed initiatives, including cost/benefit and gap analyses. Education and Work Experience: * Bachelor's Degree in Business, Finance, Financial Services or related degree. (Required) * 2+ years experience in Project Management, Team Lead, or other equivalent leadership experience. (Required) * 4-7 years Experience in software development, software design or business process design. (Required). * 4-7 years Experience in telecommunications industry preferred (Preferred) Knowledge, Skills and Abilities: * Microsoft Office (Required) * People Management (Required) * Project Management (Required) * Leadership (Required) * Business Process (Preferred) * Software Development (Required) * Software Design (Preferred) * Telecommunications (Preferred) #LI-Corporate * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $106,300 - $191,700 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ324716¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************* Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $106.3k-191.7k yearly Auto-Apply 29d ago
  • Bilingual Services Rep/Teller-Part Time

    Hughes Resources 4.7company rating

    Sterling, IL jobs

    Job DescriptionBilingual Services Rep/Teller: Sterling, Illinois, Part Time.Our customer in Sterling, Illinois is seeking motivated individuals to join their team. We're recruiting Member Services Rep/Tellers to work pat time on 1st shift. As a Member Services Rep/Teller, you will process member transactions, maintain a balanced cash drawer, provide excellent customer service, and ensure compliance with regulations. Responsibilities of the Bilingual Services Rep/Teller: Independently maintain and balance assigned cash drawer. Perform routine member transactions accurately, including deposits, withdrawals, transfers, loan payments, check disbursements, general ledger postings, dead-end checks, and other general functions. Handle problem resolution using independent judgment to ensure member satisfaction, and escalate to an appropriate employee when necessary. Stay informed about and comply with regulatory and compliance issues for deposit accounts. Respond to member inquiries in person in a timely, friendly, and professional manner. Handle coin bags in the coin machine and perform simple maintenance tasks. Process mail and night drops. Possess knowledge of the organization's services to answer basic member questions. Bilingual Services Rep/Teller Requirements and Qualifications: Bilingual (required) Cash handling experience preferred. High School Diploma or equivalent (required). Service-minded with a focus on customer satisfaction. Basic PC skills (required), including proficiency in Microsoft Word, Excel, and Outlook. Strong written and verbal communication skills. Availability to assist at other locations, as needed, once trained and comfortable. Pay for Bilingual Services Rep/Teller: Starting at $16/hour (possible more with previous experience) Bilingual Services Rep/Teller Benefits: Health insurance. Paid time off. 401k with company match. Paid weekly. Direct deposit. Paid training. Type: Part Time. Schedule: work between 8:45am - 5:15pm with rotating Saturdays from 8:45am-12:15pm (training for the first 3 weeks full hours) Apply now!Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you'll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves, at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We'll be in touch soon!
    $16 hourly 31d ago
  • Enterprise Sales Engineer - Net New Logo Acquisition

    Mitel 4.8company rating

    Remote

    At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. About the Role We are seeking an experienced Enterprise Sales Engineer to partner closely with Sales Executives in acquiring net new enterprise customers. This role is focused on winning new business, not expanding existing accounts. You will play a pivotal role in the sales cycle - from discovery to technical validation and solution design - ensuring our unified communications solutions meet the complex needs of large enterprise customers. Your expertise will drive technical credibility, help differentiate our platform, and ultimately close deals with new enterprise customers. Key Responsibilities Partner with the account representative to strategize, plan, and execute pursuits of net new enterprise accounts. Lead technical discovery sessions to understand customer infrastructure, requirements, and pain points. Design and present tailored solution architectures, leveraging deep product and industry knowledge to align with customer goals. Conduct live demonstrations, proof-of-concepts (POCs), and technical workshops that showcase value and drive customer confidence. Serve as the trusted technical advisor throughout the sales cycle, addressing security, integration, and scalability questions. Collaborate with internal teams (Product, Engineering, Marketing) to ensure customer feedback is represented and solutions are optimized for enterprise-scale deployments. Develop and deliver compelling technical presentations for both business and IT stakeholders. Assist in creating competitive positioning and technical win strategies for target accounts. Support RFPs/RFIs by crafting accurate, persuasive, and technically sound responses. Stay current on industry trends, emerging technologies, and the competitive landscape in unified communications and enterprise collaboration. Qualifications 5+ years of experience as a Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in an enterprise B2B technology environment. Proven success supporting new customer acquisition (hunter motion) in large or strategic enterprise accounts. Strong understanding of unified communications or related enterprise platforms. Deep technical knowledge in networking, voice, video, APIs, and integrations with enterprise IT ecosystems. Excellent communication and presentation skills; able to simplify complex concepts for executive and technical audiences alike. Experience designing and delivering proofs of concept (POCs) and managing technical evaluations. Ability to thrive in a high-velocity, competitive environment with a focus on new business growth. Bachelor's degree in Engineering or relevant work experience Preferred: Familiarity with enterprise security and compliance standards (e.g., SOC 2, HIPAA, FedRAMP). Experience with collaboration and contact center technologies. Technical certifications (e.g., CCNP, AWS, Azure, or equivalent vendor certifications). Master's degree in Engineering or Business Attributes for Success Hunter Mindset: Energized by chasing and winning new logos, not maintaining existing ones. Storyteller: Able to connect technology to real-world business outcomes. Collaborator: Works seamlessly with Sales, Product, and Customer Success to ensure a unified customer experience. Strategic & Tactical: Can both design the vision and dive into the technical weeds to deliver it. ⠀ 70% / 30% Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status. At this time, we are not offering sponsorship for US work authorization for any new job applicants. For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations. The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request. #LI-DD1
    $76k-111k yearly est. Auto-Apply 5d ago
  • TCC - IL Joliet - RSR - PT - T-Mobile

    Tcc Wireless LLC 3.6company rating

    Joliet, IL jobs

    Part-Time Retail Sales Representative T-Mobile Premium Retailer - TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out - from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs. Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics. Builds relationships with TCC Wireless employees and customers across all channels of the business. Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards. Ensures compliance with all company policies and procedures. Maintains store appearance, back room, restrooms and individual work area according to the retail store standards. Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades. RSLSREP is responsible for achieving assigned performance metrics. Minimum Qualifications: High School Diploma or GED At least 18 years of age Minimum 6 months experience in retail and/or sales with a strong customer focus Legally authorized to work in the United States Ability to work nights, weekends, and holidays in a retail environment Professional, energetic, honest, patient and empathetic Ability to problem solve, analyze results, plan for the future, and make good decisions Excellent written, verbal and interpersonal communications skills Reliable transportation Must be able to stand for long periods of time on the sales floor Must be able to move and/or lift up to 25 pounds Benefits Offered: Aflac Insurance 401k match Phone service discounts Development and growth opportunities EEO Statement: TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $106k-148k yearly est. Auto-Apply 7d ago
  • On-call Youth Crisis Worker (Weeknight Availability Needed)

    Brightpoint 4.8company rating

    Granite City, IL jobs

    Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions. The Youth Crisis Worker is a critical member of the Youth Services team, providing after-hours crisis intervention services to runaway and homeless youth and their families on an on-call basis. As a Youth Crisis Worker, you will rely on your ability to quickly build rapport, listen nonjudgmentally, facilitate effective communication through conflict, and partner with youth and families to help them negotiate solutions that work for their individual circumstances. Youth Crisis Workers sign up for at least eight flexible shifts per month based on their personal availability; shifts may include weekends, evening/overnight, or holidays. During on-call shifts, Youth Crisis Workers respond in-person to police departments to provide after-hours crisis intervention services to youth who have run away, been locked out, or are without a safe place to stay. During crisis intervention, Youth Crisis Workers meet with youth and parents to understand both perspectives, facilitate effective communication, and help the family negotiate a safe and appropriate solution, complete initial assessments of safety and protective factors to help inform the crisis intervention process, and may transport youth to temporary placements, using a personal vehicle (mileage expenses reimbursed by agency). Candidate qualifications: At least two years of college coursework in Social Work or a related field, OR two years of experience working with youth and families, OR an equivalent combination of education and experience. (All candidates must have at least high school diploma/GED.) Availablility to respond in-person to after-hours crisis calls (within 60-90 minutes depending on location). Valid driver's license, insurance, and a reliable vehicle required. Excellent skills at communicating effectively and empathically, even in a high-conflict situation. Job details: Compensation: Hourly: Range is between $20-22/hr. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Location: crisis intervention is provided in-person in police departments in Madison, St. Clair, Bond, Clinton, Washington, Jersey, Greene, Calhoune, Montgomery, and Macoupin Counties (Southern Illinois); documentation and some meetings may occur remotely. Schedule: Part-time, after-hours, on-call; weeknight shifts are 5pm-9am, weekend and holidays shifts are 24 hours 9am-9am. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
    $20-22 hourly 60d+ ago
  • Intern - Tax & Accounting

    Ripple Companies 4.4company rating

    Vancouver, WA jobs

    Come and make ripples of positive impact with us. At our companies, we believe our positive actions in one area connect to other areas, and make a difference for each other, our clients, our professions, and our community. Together, we make a ripple effect of positive impact. We forge and feed relationships that are mutually beneficial and satisfying, through knowledge, care and support. We call it our culture of symbiosis. And our shared values guide us in our everyday work together - Build Connection, Practice Curiosity, Bring Energy, Stay Humble, and Think Big. We are offering an exciting paid intern opportunity during tax season where you will have access to professional experts in the field of tax accounting and financial planning through our sister firm, Johnson Bixby. The internship is part-time (20 hours/week) from January through April 15. What you'll get to do: Provide support in personal tax preparation and client correspondence. Learn the process and procedures of the Personal Tax Department. Perform basic data entry for tax returns, utilizing internal systems and processes to track projects, make appropriate notes, and ensure preparation of returns are completed in a timely manner. Work with client managers to correspond with clients regarding information needed and communicating the status of their tax return. Assemble completed tax returns What You'll Bring to Us: Bachelor's degree or currently enrolled in an accredited college or university in related field. Some related experience, internship, and/or training in a business environment. Minimum GPA of 3.0 Computer experience in Microsoft Office, especially Excel and Word. Ability to work independently with minimal supervision. Multitasking skills as well as the ability to prioritize work. Strong communication skills with emphasis on both oral and written communication when dealing with clients and other team members. Ability to work at a sustained pace while producing quality work. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Perks Interns accrue PTO at the rate of 1 hour for every 40 hours worked. You can also look forward to cultural perks such as community lunches, wellness activities and more! Integrated Tax Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, military service, or any other characteristic protected by law.
    $34k-41k yearly est. 60d+ ago

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